Smith.ai AI Receptionist Pricing Overview

Smith.ai AI Receptionist Pricing Key Insights

Last updated on Jul 29, 2026


Smith.ai AI Receptionist offers 3 pricing editions, starting at $0. Smith.ai AI Receptionist pricing tiers are designed to support different usage levels and team sizes. Smith.ai AI Receptionist does not offer a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Smith.ai AI Receptionist pricing table below to figure out the best fit for your needs.


Starter - 25 Calls — $0 / Per Month
Pro - Starting at 75 Calls — $150 / Per Month
Enterprise — Contact Us / Per Month
Rated 4.8 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Smith.ai AI Receptionist Pricing FAQs

Generated using AI
Is Smith.ai AI Receptionist free, or does it offer a free trial?

Yes. According to G2 data, Smith.ai AI Receptionist offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

How much does Smith.ai AI Receptionist cost in 2026?

According to G2 data, Smith.ai AI Receptionist pricing in 2026 starts at $150.00. Pricing may vary based on billing terms or usage, so users should review the Smith.ai's official pricing page for the most current details.

Who is Smith.ai AI Receptionist pricing best suited for?

Smith.ai AI Receptionist's pricing is best suited for small businesses with under 50 employees, particularly in legal services, construction, real estate, consulting, and healthcare — the dominant segments across G2 reviews. Solo practitioners and small firms benefit most from the Starter and Pro tiers, using Smith.ai AI Receptionist to eliminate receptionist hiring costs, filter spam, capture leads after hours, and automate scheduling. G2 reviewers in law and healthcare specifically highlight time savings and missed-call prevention as primary drivers. Mid-market businesses with multiple locations, per G2 data on Smith.ai AI Receptionist, align better with the Enterprise tier given its multi-location sync, custom integrations, and dedicated success manager.

What are the key differences between the free and paid versions of Smith.ai AI Receptionist?

Smith.ai AI Receptionist's pricing structure on G2 includes a free Starter tier covering 25 calls with $3 per call overage, offering core features: AI scheduling, lead screening, transcription, summaries, analytics, and native integrations like Clio and Zapier. Smith.ai AI Receptionist's paid Pro plans start at $150.00/month for 75 calls and add dedicated onboarding, live phone and email support, and custom SMS branding. Enterprise tier adds full-service setup, custom AI prompting, unlimited integrations, multi-location support, and a dedicated success manager. G2 reviewers note the live expert agent coverage is an add-on across all tiers, not included by default, which is a meaningful cost consideration when evaluating tiers.

Is Smith.ai AI Receptionist considered good value for its pricing?

G2 reviewers of Smith.ai AI Receptionist rate it 5.0 overall, with strong value sentiment across small businesses in legal, construction, real estate, and healthcare. Reviewers consistently cite reduced staffing costs, eliminated missed calls, spam filtering, and 24/7 scheduling as concrete ROI drivers. One real estate reviewer acknowledged pricing feels high for smaller businesses but concluded value delivered justifies the investment. A legal services reviewer called it cost-effective for ensuring no missed calls. The one negative review flagged overage charges from spam call volume as a pain point, suggesting per-call billing can sting unpredictably. Overall, G2 reviews of Smith.ai AI Receptionist indicate strong value for service-based small businesses prioritizing lead capture and call efficiency.

Smith.ai AI Receptionist Pricing Reviews

(2)
Bob B.
BB
Bob B.
Attorney
Small-Business (50 or fewer emp.)
"Wonderful and Easy to Use Product"
5/5
What do you like best about Smith.ai AI Receptionist?

Easy to use. Well priced. Sounds great. Bilingual and intelligent. Review collected by and hosted on G2.com.

What do you dislike about Smith.ai AI Receptionist?

Some callers hate it that it's not a real person. Review collected by and hosted on G2.com.

Response from Maddy Martin of Smith.ai AI Receptionist

Thanks for the review, Bob! We’re so glad you’re enjoying how easy and intelligent AI Receptionist is. It's also great that AI Receptionist's bilingual capabilities are helping your business connect with more callers.

We completely understand that not everyone’s used to speaking with AI yet, and that’s okay. That’s why our live, human receptionists are available 24/7 to step in whenever a caller prefers a personal touch. Your firm is always covered, no matter who’s on the line.

Thanks for sharing your experience with Smith.ai!

CF
Cenmar F.
President & General Managet
Small-Business (50 or fewer emp.)
"Efficient Call Screening and Seamless AI-to-Human Transitions"
4.5/5
What do you like best about Smith.ai AI Receptionist?

We appreciate how efficiently Smith.ai filters out solicitors. It is also very effective at determining whether a caller is a genuine customer prospect or simply someone browsing. Most of the time, the transition between the AI receptionist and the live operator is handled smoothly. Review collected by and hosted on G2.com.

What do you dislike about Smith.ai AI Receptionist?

A small number of callers are put off when they realize an AI receptionist is handling their call. This reaction isn't related to how the Smith.ai receptionist actually handles the conversation; rather, it stems from some people simply not being comfortable with the technology itself. Review collected by and hosted on G2.com.

Response from Maddy Martin of Smith.ai AI Receptionist

Thanks for the great review, Cenmar!

We’re glad AI Receptionist is helping you cut through solicitors and qualify real prospects. That mix of efficient AI call screening, smooth handoffs to human receptionists when needed, and scheduling integration is exactly what most of our clients appreciate the most. Consistency matters, and we’re happy to hear the experience has been steady, professional, and valuable for both new and existing customers.

We also appreciate your candid note about some callers’ hesitation around AI. That’s precisely why our AI-led, human-backed model exists — to keep conversations moving forward while preserving that personal touch when it matters most.

Thanks again for taking the time to share such detailed feedback on G2. We truly appreciate your trust in Smith.ai and the partnership we’ve built with your team.