What do users say?

GoHighLevel is a solid CRM and Marketing platform designed for smaller operations as they build and scale. It's pretty easy to setup, has plenty of integrations and their support is pretty responsive. If you are a small to mid-sized organization, it will meet a lot of your needs (we migrated our smaller org from SalesForce to GHL). There's also plenty of Youtube Videos and tutorials to spin up quickly. Review collected by and hosted on G2.com.

They're still building the plan while it's in the air, which is NOT always a bad thing, but there tends to be outages without notice or communication. Support tends to have different answers and reasons for issues specific to your request that doesn't match previous conversations, so there's a learning curve and you have to get the right agent from support to get the answer you really need. Review collected by and hosted on G2.com.

HighLevel is a game-changer. It is an all-in-one platform for a business' marketing and operational needs. It's like 6 different software in one login. Review collected by and hosted on G2.com.

Sometimes it's buggy, but only like 2/10 buggy - in loading sites > forms! Review collected by and hosted on G2.com.

HighLevel is an all in one solution that saves time, effort and money spent of several different tools. It has funnel and website builder, smart automations, email marketing, tagging, calling and most of all AI implemented in everything. The UI is also very user friendly and smooth. You can integrate as many 3rd party tools you want. The pricing is affordable and can easily put cap to get more ROI. Their support is also very good and quick. Overall performance is 100/100. Review collected by and hosted on G2.com.

Sometimes the software takes a while to load, and it can feel a bit laggy at times. Review collected by and hosted on G2.com.

HighLevel is the platform for CRM that I recommend to EVERYONE! It easily integrates with most softwares that you use on a day-to-day basis, especially for marketing needs. The UI/UX can be as simple or complex as needed. Performance is absolutely TOP TIER especially considering the pricing of the platform - it provides a substantial ROI when leveraged right, especially with the capability of creating sub accounts. Easily create landing pages, forms, automations, sms blasts... literally anything you could possibly need for marketing. The high level team is constantly innovating to provide more and stay competitive, so that you can remain competitive. Review collected by and hosted on G2.com.

The random glitches where it will remove leads or add leads in bulk. This is an absolute NIGHTMARE to go through and manually correct. The support is okay, but most times it feels like they know just as much as you and don't help to troubleshoot as quickly. Review collected by and hosted on G2.com.

I like that HighLevel is an all-in-one tool. It includes everything you need like email marketing software, automations, workflows, and communities. It's really all-inclusive and handles everything a CRM should do and more, including forms, quizzes, and funnels. I find it really convenient to have all these tools in one place. When I get a new client at my digital marketing agency, creating a sub-account for them is easy, giving them automatic access to all the automations and workflows, which helps to enhance their digital presence. Switching from other tools like Mailchimp to HighLevel also allowed us to save money. The setup was pretty easy, and the support team was very helpful. Review collected by and hosted on G2.com.

Definitely, the API side of things is challenging. I tried creating a scraper to send data to HighLevel. While it's possible through Zapier to connect certain platforms, building something yourself for HighLevel is really challenging. Sometimes there are conflicts and issues because of old, outdated data. It's really helpful to have up-to-date information and guidelines and remove the old guidelines. Review collected by and hosted on G2.com.

I like that HighLevel is an all-in-one solution. The processes are easy to understand, which makes it user-friendly. They offer on-the-spot training sessions that are great for figuring out how to streamline processes. Many applications we use are synced up with HighLevel, which is convenient. Review collected by and hosted on G2.com.

I honestly feel like, because it is all in one, it can be a little overwhelming. But, also, I think that a lot of other applications can do similar features. And so it's not so, cutting edge where I feel like I have to pay of per month for something that I could easily get for free as part of another subscription that I'm currently using. Review collected by and hosted on G2.com.

I appreciate HighLevel being a one-stop source for all our follow-up and marketing needs, offering a far better value than others. The software makes it really easy to set up campaigns and provides all the tools to automate follow-up and track results. Having everything in one dashboard along with the AI assistant for automation is a tremendous help. HighLevel also offers a lot of integrations with other tools like email providers and SMS. Review collected by and hosted on G2.com.

It's a huge tool, so that makes a quality knowledge base important. I think they could improve their training. Some of the people available by phone are tough to work with, mostly just difficulty in communicating. Review collected by and hosted on G2.com.

I like that HighLevel does everything well. For every service that you pay for, you get all of it. Writing the emails is very easy, connecting with customers is also easy, and fulfilling your service is easy as well. The integrations are incredible, and using HighLevel is so good that you don't really need other tools anymore. Review collected by and hosted on G2.com.

The pricing can be a bit of a pain sometimes because so many different people sell it in so many different ways. Sometimes the subscription ask could be a little confusing. It was very complicated. It is a process, and it does take a long time, but it's worth it. Review collected by and hosted on G2.com.

HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use it to run email outreach, nurture sequences, and automated workflows for artists, record labels, and business clients. The ability to manage campaigns, track performance, and automate follow-ups in one system helps streamline operations and maintain consistency across multiple clients. Review collected by and hosted on G2.com.

Because HighLevel offers a wide range of features, there can be a learning curve when setting up more advanced automations and workflows. Some areas of the interface require time to configure properly, especially when managing multiple campaigns or clients. However, once set up, the platform is stable and effective for ongoing marketing operations. Review collected by and hosted on G2.com.

It has great features for real estate teams. We can keep everything in one place, including a directory, our metrics, analytics, and more, which makes it easier to stay organized. Review collected by and hosted on G2.com.

So far, I haven’t found anything to dislike about this tool. Review collected by and hosted on G2.com.