Link copied to clipboard # HighLevel vs HubSpot Sales Hub Comparison - What are their main differences? Share [ Export ](/compare/highlevel/hubspot-sales-hub/export.csv) HighLevelHubSpot Sales Hub[+ Add Product](#) Reviews **HighLevel** [ 4.6/5(650) ](https://www.g2.com/products/highlevel/reviews#reviews) **HubSpot Sales Hub** [ 4.4/5(14,360) ](https://www.g2.com/products/hubspot-sales-hub/reviews#reviews) Pricing **HighLevel** Free Trial **$97.00** Per Month · Starter **HubSpot Sales Hub** Free Trial **$0.00** · Free HubSpot CRM **Pricing Insights** from reviews Time to Implement **HighLevel** 2 months Based on 243 responses **HubSpot Sales Hub** 2 months Based on 2003 responses Return on Investment **HighLevel** 8 months3 months sooner Based on 241 responses **HubSpot Sales Hub** 11 months Based on 1643 responses Perceived Cost **HighLevel** $$$$$ **HubSpot Sales Hub** $$$$$ Average Discount **HighLevel** 13% **HubSpot Sales Hub** 16%3% more ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel") ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **HighLevel** [ Features (155) ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews)[ Helpful (138) ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews)[ Learning Curve (140) ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews)[ Missing Features (91) ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) **HubSpot Sales Hub** [ Ease of Use (1215) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1250020&qs=pros-and-cons#reviews)[ Features (702) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253932&qs=pros-and-cons#reviews)[ Missing Features (435) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1252638&qs=pros-and-cons#reviews)[ Limited Features (409) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253709&qs=pros-and-cons#reviews) Integrations **HighLevel** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c890af3b73a48996ec287585d5b01c1/boldtrail.jpg "Product Avatar Image") BoldTrail ](https://www.g2.com/products/boldtrail/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ View all ](https://www.g2.com/products/highlevel/integrations) **HubSpot Sales Hub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image") Absorb LMS ](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/hubspot-sales-hub/integrations) Screenshots **HighLevel** ![HighLevel screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1316860/conversations2.jpg) **HubSpot Sales Hub** ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png) Ratings Meets Requirements **HighLevel** 8.7 8.7229 **HubSpot Sales Hub** 8.6 8.610,153 Ease of Use **HighLevel** 7.8 7.8568 **HubSpot Sales Hub** 8.7 8.711,326 Ease of Setup **HighLevel** 7.3 7.3357 **HubSpot Sales Hub** 8.3 8.35,282 Ease of Admin **HighLevel** 8.0 8.0170 **HubSpot Sales Hub** 8.6 8.63,209 Quality of Support **HighLevel** 8.1 8.1223 **HubSpot Sales Hub** 8.6 8.69,147 Has the product been a good partner in doing business? **HighLevel** 8.5 8.5163 **HubSpot Sales Hub** 8.7 8.73,160 Product Direction (% positive) **HighLevel** 8.8 8.8221 **HubSpot Sales Hub** 8.7 8.79,680 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.3 187 8.3 8,029 Sales Force Automation Contact & Account Management 8.8(won by 0.1) 121 8.7 6270 | Verified Opportunity & Pipeline Mgmt. 9.0(won by 0.4) 120 8.6 6186 | Verified Task / Activity Management 8.4 114 8.6(won by 0.2) 6286 | Verified Territory & Quota Management 7.5 83 7.8(won by 0.3) 4200 | Verified Desktop Integration 8.8(won by 0.3) 98 8.5 5116 | Verified Product & Price List Management 8.3(won by 0.5) 84 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 3263 | Verified Quote & Order Management 7.9(won by 0.1) 81 7.8 3180 | Verified Customer Contract Management 8.1 89 8.2(won by 0.1) 2466 Partner Relationship Mgmt. (PRM) Feature Not Available Feature Not Available Contract/License Management Not enough data Not enough data Marketing Automation Email Marketing 9.0(won by 0.3) 124 8.7 5437 | Verified Campaign Management 9.0(won by 0.5) 110 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 5064 | Verified Lead Management 9.1(won by 0.3) 119 8.8 5302 | Verified Marketing ROI Analytics 8.3(won by 0.2) 99 8.1 4451 | Verified Email Management Not enough data 8.2(won by default) 15 Deal Management Not enough data 9.6(won by default) 50 File Management Not enough data Not enough data Customer Support Case Management 7.9 94 8.3(won by 0.4) 3635 | Verified Call Center Features 8.0(tied score) 99 8.0(tied score) 3281 | Verified Support Analytics 8.2(tied score) 92 8.2(tied score) 3506 | Verified Customer Support Portal Feature Not Available 8.1(won by default) 2463 Knowledge Base Feature Not Available 8.4(won by default) 3304 | Verified Workflow Management Not enough data 8.6(won by default) 7 Sales Pipeline Management Not enough data 9.5(won by default) 40 Reporting/Analytics Not enough data 8.8(won by default) 67 Calendar Management Not enough data 9.2(won by default) 6 Pipeline Management Not enough data 9.7(won by default) 37 Communication Management Not enough data 9.9(won by default) 19 Template Management Not enough data 6.9(won by default) 7 Opportunity Management Not enough data Not enough data Content Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 8.4(won by 0.2) 97 8.2 5917 | Verified Dashboards 8.3 107 8.4(won by 0.1) 6182 | Verified Forecasting Feature Not Available 8.0(won by default) 4318 | Verified Mobile & Social Social Collaboration Features 8.0(tied score) 88 8.0(tied score) 3810 | Verified Social Network Integration 8.3(won by 0.2) 104 8.1 2460 | Verified Mobile User Support 7.6 90 7.7(won by 0.1) 4130 | Verified Third-Party Integrations Not enough data 7.7(won by default) 14 Social Media Integration Not enough data 9.0(won by default) 5 Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.5(won by 0.5) 110 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 3030 | Verified Workflow Capability 9.0(won by 0.7) 110 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 2654 | Verified User, Role, and Access Management 8.6(won by 0.1) 99 8.5 2993 | Verified Internationalization 8.1(tied score) 85 8.1(tied score) 2278 | Verified Document & Content Mgmt. 8.3(won by 0.3) 82 8.0 2587 | Verified Performance and Reliability 8.3 104 8.6(won by 0.3) 3072 | Verified Output Document Generation 7.8 82 8.0(won by 0.2) 1669 Sandbox / Test Environments Feature Not Available 7.5(won by default) 1974 Mobile Access Not enough data 7.8(won by default) 9 Lead Generation Not enough data 9.8(won by default) 29 Integration Data Import & Export Tools 8.5(won by 0.1) 86 8.4 2275 | Verified Integration APIs 8.3(won by 0.1) 91 8.2 2413 | Verified Breadth of Partner Applications 8.1 78 8.2(won by 0.1) 2258 | Verified Third-Party Integration Not enough data 7.9(won by default) 32 Collaboration Tools Not enough data 9.7(won by default) 17 Prospecting Tools Not enough data 9.2(won by default) 13 Internal Chat Integration Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation 8.4(won by 1.0) 66 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 697 Generative AI Not enough data 8.3(won by default) 17 Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 7.8(won by 0.6) 24 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 221 Multi-step Planning 8.5(won by 1.3) 21 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 213 Cross-system Integration 8.9(won by 1.5) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 226 Adaptive Learning 8.3(won by 1.2) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 214 Natural Language Interaction 8.4(won by 1.4) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 220 Proactive Assistance 8.4(won by 1.3) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 218 Decision Making 8.3(won by 1.1) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 215 Calendar/Reminder System Not enough data Not enough data Additional Functionality Search/Filter Not enough data 7.3(won by default) 24 Alerts/Notifications Not enough data 7.0(won by default) 5 Email Tracking Not enough data 9.2(won by default) 12 Pipeline Reports Not enough data 9.4(won by default) 8 Segmentation Not enough data 9.3(won by default) 7 Customizable Fields Not enough data 7.5(won by default) 6 Interaction Tracking Not enough data 9.8(won by default) 30 CRM Not enough data 10.0(won by default) 12 AI Copilot Not enough data 6.7(won by default) 6 Contact Database Not enough data 9.2(won by default) 21 Customer Journey Mapping Not enough data 10.0(won by default) 5 Customizable Reports Not enough data 7.1(won by default) 8 Performance Metrics Not enough data 9.4(won by default) 8 Activity Tracking Not enough data 9.5(won by default) 13 Prioritization Not enough data 7.9(won by default) 8 Mobile App Not enough data 7.0(won by default) 5 Email Sequences Not enough data 9.0(won by default) 26 Workflow Automation Not enough data 9.3(won by default) 43 Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Tagging Not enough data Not enough data Drag & Drop Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Document Storage Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);) 8.6 11 8.4 11 Responses Personalization 9.2(won by 0.9) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 10 Route To Human 9.4(won by 0.9) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 10 Natural Language Understanding (NLU) 7.5 8 7.7(won by 0.2) 10 Multi-Language Not enough data Not enough data Automation - AI Agents Sales Follow-Up 8.9(tied score) 9 8.9(tied score) 9 Customer Interaction Automation 9.2(won by 0.1) 8 9.1 9 Lead Generation 8.5 9 8.7(won by 0.2) 9 Document Processing 8.5(tied score) 8 8.5(tied score) 9 Feedback Collection 9.2(won by 0.4) 8 8.8 8 Natural Language Processing Not enough data Not enough data Simulation and Scenario Generation Not enough data Not enough data Platform Conversation Editor 8.8(won by 0.6) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 10 Integration 8.3(tied score) 9 8.3(tied score) 10 Human-In-The-Loop 9.2(won by 0.3) 8 8.9 9 Drag & Drop Editor Not enough data Not enough data Human-in-the-loop (HITL) Not enough data Not enough data Autonomy - AI Agents Independent Decision Making 7.4 9 7.8(won by 0.4) 9 Adaptive Responses 8.8(won by 1.0) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 9 Task Execution 8.1(won by 0.1) 9 8.0 9 Problem Solving 8.3(won by 0.7) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 9 Generative AI AI Text Generation 8.5 8 9.1(won by 0.6) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) AI Text Summarization 8.5 8 9.0(won by 0.5) 10 (There is a greater than 0.5 difference between this product's rating and its competitors) Additional Functionality Agent Collaboration Not enough data Not enough data Data Governance Not enough data Not enough data Prompt Engineering Not enough data Not enough data Feedback Management Not enough data Not enough data For No-Code Development Not enough data Not enough data Version Control Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Dynamic Modeling Not enough data Not enough data API Not enough data Not enough data Memory Management Not enough data Not enough data Monitoring Not enough data Not enough data Scalability Not enough data Not enough data Cost Management Not enough data Not enough data Scheduling Not enough data Not enough data Natural Language Interface Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple LLM Models Not enough data Not enough data Integration Management Not enough data Not enough data Customizable Frameworks Not enough data Not enough data Pre-built Templates Not enough data Not enough data Analytics Not enough data Not enough data Intent Recognition Not enough data Not enough data Contextual Guidance Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Attended Automation Not enough data Not enough data Drag & Drop Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Generative AI Not enough data Not enough data Business Process Automation Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Deep Learning Not enough data Not enough data Code-free Development Not enough data Not enough data Compliance Management Not enough data Not enough data Automated Responses Not enough data Not enough data Knowledge Management Not enough data Not enough data Transfers/Routing Not enough data Not enough data Personalization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Experience Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data Chatbot Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Customer Engagement Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Configurable Workflow Not enough data Not enough data Unattended Automation Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Workflow Automation Not enough data Not enough data Proactive Error Detection Not enough data Not enough data Marketing Automation[Hide 106 FeaturesShow 106 Features](javascript:void(0);) 8.5 127 Not enough data Email Marketing Building and Personalizing Emails 8.9(won by default) 93 Not enough data Sending Outbound Emails 8.6(won by default) 90 Not enough data Manage Email Deliverability 8.4(won by default) 86 Not enough data Automated Email Responses 8.8(won by default) 92 Not enough data Online Marketing Landing Pages and Forms 8.8(won by default) 97 Not enough data Dynamic Content 8.7(won by default) 80 Not enough data A/B Testing 8.6(won by default) 81 Not enough data Mobile Optimized 8.2(won by default) 89 Not enough data Search Tracking and Optimization Feature Not Available Not enough data Conversion Rate Optimization Not enough data Not enough data Multivariate Testing Not enough data Not enough data Customizable Forms Not enough data Not enough data Lead Management Marketing Lead Database 8.8(won by default) 80 Not enough data Data Quality Management 8.5(won by default) 70 Not enough data Segmentation 8.8(won by default) 76 Not enough data Lead Scoring and Grading 8.3(won by default) 75 Not enough data Lead Nurturing 8.7(won by default) 86 Not enough data Email Tracking 8.1(won by default) 76 Not enough data Automated Alerts and Tasks 8.8(won by default) 78 Not enough data CRM Lead Integration 9.0(won by default) 84 Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Data Not enough data Not enough data Social Marketing Not enough data Not enough data Email Marketing Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Conversion Tracking Not enough data Not enough data ROI Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Search Marketing Not enough data Not enough data SMS Marketing Not enough data Not enough data Website Visitor Tracking Not enough data Not enough data Campaign Management Event / Webinar Marketing 8.5(won by default) 77 Not enough data Calendaring 8.7(won by default) 92 Not enough data Program Management Feature Not Available Not enough data Budgeting Feature Not Available Not enough data Campaign Management Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Social Social Campaigns 8.6(won by default) 78 Not enough data Social Media Advertising 8.5(won by default) 81 Not enough data Social Listening Feature Not Available Not enough data Social Sharing Feature Not Available Not enough data Social Media Engagement Feature Not Available Not enough data Drip Campaigns Not enough data Not enough data Multi-Campaign Not enough data Not enough data Reporting & Analytics Basic Reporting 8.7(won by default) 89 Not enough data Web Analytics 8.4(won by default) 81 Not enough data ROI Analytics 8.4(won by default) 80 Not enough data Revenue Analytics 8.3(won by default) 77 Not enough data SEO / Keyword Analytics Feature Not Available Not enough data Behavior Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Sales Analytics Not enough data Not enough data Platform Customization 8.6(won by default) 82 Not enough data Workflow Capability 8.9(won by default) 85 Not enough data User, Role, and Access Management 8.7(won by default) 82 Not enough data Internationalization 8.0(won by default) 62 Not enough data Performance and Reliability 8.4(won by default) 78 Not enough data Sandbox / Test Environments Feature Not Available Not enough data Output Document Generation Feature Not Available Not enough data Lead Generation Not enough data Not enough data Content Management Not enough data Not enough data Lead Management Not enough data Not enough data List Management Not enough data Not enough data Mobile Access Not enough data Not enough data Agentic AI - Marketing Automation Autonomous Task Execution 8.1(won by default) 14 Not enough data Multi-step Planning 8.2(won by default) 13 Not enough data Cross-system Integration 8.2(won by default) 13 Not enough data Adaptive Learning 7.6(won by default) 12 Not enough data Proactive Assistance 7.9(won by default) 12 Not enough data Decision Making 8.1(won by default) 12 Not enough data Campaign Planning Not enough data Not enough data Integration Data Import & Export Tools 8.4(won by default) 76 Not enough data Integration APIs 8.2(won by default) 76 Not enough data Breadth of Partner Applications 8.4(won by default) 72 Not enough data Social Media Integration Not enough data Not enough data Additional Functionality Social Promotion Not enough data Not enough data Customizable Branding Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Live Chat Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Generative AI Not enough data Not enough data Mass Texting Not enough data Not enough data Drag & Drop Not enough data Not enough data Email Templates Not enough data Not enough data Automated Scheduling Not enough data Not enough data Campaign Scheduling Not enough data Not enough data AI Copilot Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Lead Capture Not enough data Not enough data Customizable Templates Not enough data Not enough data Marketing Automation Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Marketing Calendar Not enough data Not enough data Customizable CTAs Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Qualification Not enough data Not enough data Conversational Marketing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) 8.3 11 Not enough data Messenger Sequencing 9.2(won by default) 6 Not enough data AI 8.1(won by default) 9 Not enough data Video Chat 8.5(won by default) 8 Not enough data Customization Interface 7.6(won by default) 7 Not enough data Generative AI Not enough data Not enough data Channels Social Media Integration 9.6(won by default) 8 Not enough data Website 9.6(won by default) 8 Not enough data Text Message (SMS) 9.6(won by default) 8 Not enough data Voice Assistants 7.7(won by default) 8 Not enough data Other 7.2(won by default) 6 Not enough data Multi-Channel Marketing Not enough data Not enough data Customers Audience Targeting 9.0(won by default) 7 Not enough data Profiles 9.2(won by default) 8 Not enough data Analytics 9.2(won by default) 8 Not enough data Lead Gathering 9.4(won by default) 8 Not enough data Sales Conversion 8.8(won by default) 8 Not enough data Customer Service Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Agentic AI - Conversational Marketing Autonomous Task Execution 6.3(won by default) 5 Not enough data Multi-step Planning 6.3(won by default) 5 Not enough data Cross-system Integration 7.0(won by default) 5 Not enough data Natural Language Interaction 6.3(won by default) 5 Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Customizable Fields Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Nurturing Not enough data Not enough data Human Handover Not enough data Not enough data Lead Management Not enough data Not enough data Product Recommendations Not enough data Not enough data Customer Experience Management Not enough data Not enough data SMS Messaging Not enough data Not enough data Appointment Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Lead Distribution Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Data Import/Export Not enough data Not enough data A/B Testing Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-time Conversations Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Qualification Not enough data Not enough data Template Management Not enough data Not enough data Autoresponders Not enough data Not enough data Contact Database Not enough data Not enough data Customer Segmentation Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Lead Capture Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Chatbot Not enough data Not enough data Group Messaging Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Database Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Email Automation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data CRM Not enough data Not enough data Engagement Tracking Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) Not enough data 8.4 840 Lead Facilitation Customer-facing Chatbot Not enough data 8.4(won by default) 525 Lead Qualification Not enough data 8.6(won by default) 622 Lead Follow-up Not enough data 8.9(won by default) 650 Meeting Scheduling Not enough data 8.9(won by default) 656 Organization Opportunity and Pipeline Management Not enough data 8.9(won by default) 677 Data Entry Not enough data 8.8(won by default) 667 Integrations / APIs Not enough data 8.6(won by default) 602 Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Coaching Not enough data 8.3(won by default) 555 Peformance Tracking Not enough data 8.8(won by default) 666 Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis Sales Forecasting Not enough data 8.7(won by default) 619 ROI Forecasting Not enough data Feature Not Available Generative AI AI Text Generation Not enough data 8.1(won by default) 155 AI Text Summarization Not enough data 8.3(won by default) 154 Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data 7.7(won by default) 19 Multi-step Planning Not enough data 8.1(won by default) 19 Cross-system Integration Not enough data 8.1(won by default) 19 Adaptive Learning Not enough data 8.1(won by default) 19 Natural Language Interaction Not enough data 8.0(won by default) 19 Proactive Assistance Not enough data 8.0(won by default) 19 Decision Making Not enough data 8.2(won by default) 19 AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) Not enough data 8.0 1,906 Integrated Workflows Task Management Not enough data 8.8(won by default) 1639 Email Tracking/Automation Not enough data 9.0(won by default) 1691 Calls and Voice Not enough data 8.3(won by default) 1438 Other Outreach Options Not enough data 8.2(won by default) 1333 CRM Integration Not enough data 8.8(won by default) 1524 Calendar Not enough data 8.7(won by default) 1388 Shared Records Not enough data 8.5(won by default) 1299 Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management Not enough data 8.6(won by default) 1475 Workflow Management Not enough data 8.7(won by default) 1549 Workflow Performance Not enough data 8.6(won by default) 1519 Sales Coaching and Insights Not enough data 8.1(won by default) 1391 Gamification Not enough data Feature Not Available AI and Automation Lead Prioritization Not enough data 8.2(won by default) 1247 Lead Scoring Not enough data 8.1(won by default) 1208 Best Time of Day Scheduling Not enough data 8.1(won by default) 1200 Buyer Intelligence Not enough data 7.8(won by default) 1080 Machine Learning Not enough data 7.7(won by default) 1028 Generative AI AI Text Generation Not enough data 7.3(won by default) 493 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution Not enough data 7.0(won by default) 179 Multi-step Planning Not enough data 7.1(won by default) 179 Cross-system Integration Not enough data 7.1(won by default) 180 Adaptive Learning Not enough data 7.2(won by default) 179 Natural Language Interaction Not enough data 7.1(won by default) 180 Proactive Assistance Not enough data 7.2(won by default) 180 Decision Making Not enough data 7.1(won by default) 182 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 7.6 386 Call Analytics Call Recording Not enough data 8.2(won by default) 302 Machine Learning Not enough data 7.9(won by default) 268 Call Analysis Not enough data 8.0(won by default) 277 Lead Qualification Not enough data Feature Not Available Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Speech-to-Text Not enough data 7.5(won by default) 242 Customer Scoring Not enough data Feature Not Available Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization Not enough data 7.6(won by default) 110 Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution Not enough data 7.3(won by default) 24 Multi-step Planning Not enough data 7.4(won by default) 25 Cross-system Integration Not enough data 7.7(won by default) 25 Adaptive Learning Not enough data 7.2(won by default) 24 Natural Language Interaction Not enough data 7.6(won by default) 23 Proactive Assistance Not enough data 7.2(won by default) 23 Decision Making Not enough data 7.4(won by default) 24 Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data SMS Marketing[Hide 76 FeaturesShow 76 Features](javascript:void(0);) 8.5 77 Not enough data Text Messaging Bulk SMS 9.1(won by default) 63 Not enough data Two-Way Text Messaging 9.4(won by default) 62 Not enough data Text Scheduler 9.2(won by default) 59 Not enough data Automatic Replies 9.2(won by default) 62 Not enough data MMS Marketing 8.7(won by default) 55 Not enough data Personalization 8.8(won by default) 58 Not enough data Transactional SMS 8.7(won by default) 60 Not enough data Automatic URL Shortening Feature Not Available Not enough data Link Shortening Not enough data Not enough data SMS Messaging Not enough data Not enough data Scheduled Messaging Not enough data Not enough data Chat/Messaging Not enough data Not enough data 2-Way Messaging Not enough data Not enough data SMS Platform Reporting 8.8(won by default) 57 Not enough data Marketing Automation 9.1(won by default) 64 Not enough data White Label 9.1(won by default) 62 Not enough data Text-to-Landline 7.1(won by default) 47 Not enough data Short Codes 8.1(won by default) 46 Not enough data API Integration 8.6(won by default) 56 Not enough data QR Codes Not enough data Not enough data Agentic AI - SMS Marketing Autonomous Task Execution 7.4(won by default) 9 Not enough data Multi-step Planning 8.3(won by default) 9 Not enough data Cross-system Integration 8.7(won by default) 9 Not enough data Natural Language Interaction 8.0(won by default) 9 Not enough data Proactive Assistance 7.7(won by default) 8 Not enough data Decision Making 8.1(won by default) 8 Not enough data Third-Party Integrations Not enough data Not enough data Campaign Planning Not enough data Not enough data Multi-Language Not enough data Not enough data AI Automation - SMS Marketing AI SMS Not enough data Not enough data AI Content Generation - SMS Marketing AI SMS Not enough data Not enough data Additional Functionality Campaign Scheduling Not enough data Not enough data Reputation Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Compliance Management Not enough data Not enough data Customer Segmentation Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Text-to-Win Not enough data Not enough data Mobile Coupons Not enough data Not enough data Natural Language Processing Not enough data Not enough data Customizable Templates Not enough data Not enough data Drip Campaigns Not enough data Not enough data Contact Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Communication Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Tracking Not enough data Not enough data Multi-Campaign Not enough data Not enough data Mass Texting Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Consent Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Open Rate Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Automated Responses Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Templates Not enough data Not enough data Survey Builder Not enough data Not enough data Contact Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Mobile Alerts Not enough data Not enough data Automated Scheduling Not enough data Not enough data Campaign Management Not enough data Not enough data MMS Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile Keywords Not enough data Not enough data Audience Targeting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Template Management Not enough data Not enough data Autoresponders Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Customer Communications Management[Hide 45 FeaturesShow 45 Features](javascript:void(0);) 8.0 16 Not enough data Channels Multi-Channel Coverage 8.5(won by default) 12 Not enough data Open Listening 7.0(won by default) 11 Not enough data Physical Media 7.4(won by default) 9 Not enough data Design Communications Strategy Development 8.3(won by default) 9 Not enough data Create Content 7.3(won by default) 13 Not enough data Personalization 8.5(won by default) 11 Not enough data Inbound Identification 8.0(won by default) 9 Not enough data Regulatory Compliance 8.7(won by default) 10 Not enough data Batch Communications Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data On-Demand Communications Not enough data Not enough data Interactive Content Not enough data Not enough data Generative AI AI Text Generation 8.2(won by default) 10 Not enough data AI Text Summarization 7.8(won by default) 10 Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Customer Database Not enough data Not enough data Customizable Branding Not enough data Not enough data Call Recording Not enough data Not enough data Autoresponders Not enough data Not enough data IVR Not enough data Not enough data Email Management Not enough data Not enough data Template Management Not enough data Not enough data SMS Messaging Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Content Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Language Not enough data Not enough data Interaction Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Workflow Management Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data CRM Not enough data Not enough data Inbox Management Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Feedback Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Collaboration Tools Not enough data Not enough data Activity Tracking Not enough data Not enough data Shared Inbox[Hide 12 FeaturesShow 12 Features](javascript:void(0);) 8.4 6 Not enough data Productivity Tools Assignments and Tasks 8.0(won by default) 5 Not enough data Workflows 8.9(won by default) 6 Not enough data Integrations 8.0(won by default) 5 Not enough data Tagging System 8.3(won by default) 6 Not enough data Notes Not enough data Not enough data Internal Discussion Not enough data Not enough data Templates Not enough data Not enough data Analytics Trends 8.3(won by default) 5 Not enough data Performance Tracking 8.7(won by default) 5 Not enough data Email Tracking 8.7(won by default) 5 Not enough data Agentic AI - Shared Inbox Autonomous Task Execution Not enough data Not enough data Decision Making Not enough data Not enough data Chatbots[Hide 42 FeaturesShow 42 Features](javascript:void(0);) 8.9 9 Not enough data Responses Customization 9.5(won by default) 7 Not enough data Control 7.3(won by default) 5 Not enough data Route To Human 9.5(won by default) 7 Not enough data Menu bars 9.5(won by default) 7 Not enough data Drip sequences 9.5(won by default) 7 Not enough data Platform Live chat 8.6(won by default) 7 Not enough data Integrations 9.3(won by default) 7 Not enough data Branding 8.6(won by default) 7 Not enough data Analytics 8.6(won by default) 7 Not enough data A/B testing 8.3(won by default) 7 Not enough data Role-based access 9.5(won by default) 7 Not enough data Collection of information 9.5(won by default) 7 Not enough data Augmented Analytics Not enough data Not enough data Proactive Chat Not enough data Not enough data Generative AI AI Text Generation 8.8(won by default) 8 Not enough data AI Text Summarization 8.6(won by default) 7 Not enough data Generative AI Not enough data Not enough data Additional Functionality Customer Surveys Not enough data Not enough data Lead Qualification Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Language Detection Not enough data Not enough data Pre-Configured Bot Not enough data Not enough data Lead Capture Not enough data Not enough data Code-free Development Not enough data Not enough data Natural Language Processing Not enough data Not enough data Multi-Language Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Contextual Guidance Not enough data Not enough data Automated Responses Not enough data Not enough data Customer Support Not enough data Not enough data Chatbot Not enough data Not enough data Intent Recognition Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Customer Experience Management Not enough data Not enough data Query Suggestions Not enough data Not enough data Transfers/Routing Not enough data Not enough data AI Copilot Not enough data Not enough data Canned Responses Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Automated Routing Not enough data Not enough data Workflow Automation Not enough data Not enough data Conversational Support[Hide 10 FeaturesShow 10 Features](javascript:void(0);) 9.6 9 Not enough data Conversational Platform Personalization 9.7(won by default) 6 Not enough data Omnichannel 9.7(won by default) 6 Not enough data Contextual Engagement 8.6(won by default) 7 Not enough data Proactive Engagement 9.7(won by default) 6 Not enough data Support Automation Intelligent Routing 9.7(won by default) 6 Not enough data Seamless Escalation 9.7(won by default) 6 Not enough data Transcripts 9.7(won by default) 6 Not enough data Self-Serve Support 9.7(won by default) 6 Not enough data Generative AI AI Text Generation 9.7(won by default) 6 Not enough data AI Text Summarization 9.8(won by default) 7 Not enough data Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data 8.4 771 Integrations MS Teams Integration Not enough data 8.3(won by default) 521 Email Integration Not enough data 9.0(won by default) 719 Zoom Integration Not enough data 8.3(won by default) 586 Google Meet Integration Not enough data 8.4(won by default) 575 Salesforce Integration Not enough data 7.7(won by default) 485 Third-Party Integrations Not enough data Not enough data Branding & Customizatio Custom Booking Page Not enough data 8.6(won by default) 625 Personalized Links Not enough data 8.7(won by default) 645 Personalized Web Embed Not enough data 8.4(won by default) 566 Online Booking Not enough data Not enough data Room Booking Not enough data Not enough data Automatic Rules & Configurations Set Working Hours Not enough data 8.7(won by default) 619 Automatic Updates Not enough data 8.9(won by default) 628 Buffer Times Not enough data 8.5(won by default) 586 Real-Time Updates Not enough data Not enough data Agentic AI - Business Scheduling Autonomous Task Execution Not enough data 7.7(won by default) 48 Multi-step Planning Not enough data 7.6(won by default) 47 Additional Functionality Task Scheduling Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Shift Swapping Not enough data Not enough data Automated Scheduling Not enough data Not enough data Drag & Drop Not enough data Not enough data Mobile Access Not enough data Not enough data Real-time Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Resource Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Timesheet Management Not enough data Not enough data Availability Management Not enough data Not enough data API Not enough data Not enough data Absence Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Generative AI Not enough data Not enough data Calendar Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Class Scheduling Not enough data Not enough data Employee Scheduling Not enough data Not enough data Facility Scheduling Not enough data Not enough data Booking Management Not enough data Not enough data User Management Not enough data Not enough data Employee Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Group Scheduling Not enough data Not enough data Customer Database Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Time Zone Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Sync Not enough data Not enough data Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);) 8.5 13 Not enough data Generative AI AI Text Generation 8.6(won by default) 6 Not enough data AI Text Summarization 8.9(won by default) 6 Not enough data AI Text-to-Speech 8.8(won by default) 7 Not enough data Generative AI Not enough data Not enough data Communication Pop-up Chat 9.4(won by default) 8 Not enough data Notifications 7.9(won by default) 7 Not enough data Targeted Emails 9.8(won by default) 7 Not enough data In-App Messaging 9.5(won by default) 7 Not enough data Co-Browsing 7.2(won by default) 6 Not enough data Real-Time Notifications Not enough data Not enough data Real-time Consumer-facing Chat Not enough data Not enough data Internal Use Customization 8.3(won by default) 9 Not enough data Conversation Archiving 7.2(won by default) 6 Not enough data Lead Development 7.6(won by default) 7 Not enough data Knowledge Base 9.3(won by default) 7 Not enough data Team Inbox 7.3(won by default) 5 Not enough data Customer Profiles 9.4(won by default) 8 Not enough data Additional Functionality Real-Time Analytics Not enough data Not enough data Email Management Not enough data Not enough data API Not enough data Not enough data Single Sign On Not enough data Not enough data Search/Filter Not enough data Not enough data Collaboration Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Canned Responses Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Transfers/Routing Not enough data Not enough data Geotargeting Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Document Storage Not enough data Not enough data Screen Sharing Not enough data Not enough data Contact Management Not enough data Not enough data Autoresponders Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data Offline Form Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Support Ticket Management Not enough data Not enough data File Sharing Not enough data Not enough data VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);) 8.2 5 Not enough data Platform Basics - VoIP Providers PBX systems, VoIP Softphone 7.7(won by default) 5 Not enough data Call Management 9.3(won by default) 5 Not enough data Integrations 8.0(won by default) 5 Not enough data Network monitoring Not enough data Not enough data Virtual PBX Not enough data Not enough data SIP trunking services Not enough data Not enough data Contact Management Not enough data Not enough data Communication Management Not enough data Not enough data Fax Management Not enough data Not enough data Call List Management Not enough data Not enough data Call Center Management Not enough data Not enough data Queue Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Call Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Call Center Integration Not enough data Not enough data Basic Communication Phone Calls 8.0(won by default) 5 Not enough data Video Calls Not enough data Not enough data Instant Messaging Not enough data Not enough data Screen Sharing Not enough data Not enough data Conference Calls Not enough data Not enough data Desk-to-Desk Calls Not enough data Not enough data SMS Messaging Not enough data Not enough data Chat/Messaging Not enough data Not enough data Video Call Recording Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data SIP Trunking Not enough data Not enough data Agentic AI - VoIP Providers Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Access Software Pairing Not enough data Not enough data Browser Extension Not enough data Not enough data Individual Download Not enough data Not enough data Advanced Features VOiP Number 8.0(won by default) 5 Not enough data Hold Music Not enough data Not enough data Automated Attendants Not enough data Not enough data Additional Functionality Live Chat Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Reports Not enough data Not enough data Call Tracking Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Real-Time Data Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Employee Directory Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Scripting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Call Recording Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Virtual Call Center Not enough data Not enough data Activity Dashboard Not enough data Not enough data Reporting & Statistics Not enough data Not enough data CRM Not enough data Not enough data Auto-Dialer Not enough data Not enough data Generative AI Not enough data Not enough data Contact Database Not enough data Not enough data Call Transfer Not enough data Not enough data Call Reporting Not enough data Not enough data Call Logging Not enough data Not enough data Voice Mail Not enough data Not enough data Caller ID Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Mobile Access Not enough data Not enough data Callback Scheduling Not enough data Not enough data IVR Not enough data Not enough data API Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Routing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Call Conferencing Not enough data Not enough data Call Disposition Not enough data Not enough data Predictive Dialer Not enough data Not enough data Spam Blocker Not enough data Not enough data On-Demand Recording Not enough data Not enough data Caller Profiles Not enough data Not enough data Multiple User Accounts Not enough data Not enough data VoIP Connection Not enough data Not enough data Conferencing Not enough data Not enough data Text to Speech Not enough data Not enough data Reporting/Analytics Not enough data Not enough data VoIP Not enough data Not enough data Call Queues Not enough data Not enough data Call Screening Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Online Voice Transmission Not enough data Not enough data Unified Communications Not enough data Not enough data Voicemail Transcription Not enough data Not enough data Visitor Identification[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data 6.1 17 Agentic AI - Visitor Identification Cross-system Integration Not enough data 6.0(won by default) 17 Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality Conversion Rate Optimization Not enough data Not enough data SEO Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Visual Analytics Not enough data Not enough data API Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data A/B Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Site Search Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Visitor Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Funnel Analysis Not enough data Not enough data Widgets Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Heatmaps Not enough data Not enough data Search/Filter Not enough data Not enough data Conversion Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Referral Tracking Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Data Visualization Not enough data Not enough data Behavior Tracking Not enough data Not enough data Keyword Tracking Not enough data Not enough data Pageview Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Charting Not enough data Not enough data Visualization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Time on Site Tracking Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Monitoring Not enough data Not enough data Tagging Not enough data Not enough data Dashboard Creation Not enough data Not enough data Campaign Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Alerts/Notifications Not enough data Not enough data User Interaction Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Multiple Site Management Not enough data Not enough data Website Analytics Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) Not enough data 8.0 1,391 Agentic AI - Sales Performance Management Autonomous Task Execution Not enough data 6.6(won by default) 81 Natural Language Interaction Not enough data 6.8(won by default) 81 Proactive Assistance Not enough data 6.6(won by default) 81 Incentives Badges Not enough data 7.8(won by default) 768 Triggers Not enough data 8.1(won by default) 846 | Verified Commission Calculator Not enough data 7.5(won by default) 717 | Verified Leaderboards Not enough data 8.3(won by default) 942 Personalization Profiles Not enough data 8.4(won by default) 965 Custom Reports Not enough data 8.5(won by default) 1100 | Verified Dashboards Not enough data 8.8(won by default) 1198 | Verified Goal Setting/Tracking Not enough data 8.5(won by default) 989 | Verified Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations Not enough data 8.6(won by default) 1020 | Verified Employee Structure Not enough data 8.4(won by default) 901 | Verified Behavior Monitoring Not enough data 8.3(won by default) 855 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 7.8 2,527 Agentic AI - Email Tracking Autonomous Task Execution Not enough data 6.9(won by default) 118 Multi-step Planning Not enough data 6.9(won by default) 118 Cross-system Integration Not enough data 7.0(won by default) 118 Adaptive Learning Not enough data 6.9(won by default) 118 Natural Language Interaction Not enough data 6.9(won by default) 117 Proactive Assistance Not enough data 6.8(won by default) 118 Decision Making Not enough data 6.9(won by default) 119 Analytics Open Rates Not enough data 8.7(won by default) 2095 Link Activity Not enough data 8.8(won by default) 2080 Attachment Activity Not enough data Feature Not Available Customizations Email Platform Integration Not enough data 8.8(won by default) 2134 Email Scheduling Not enough data 8.9(won by default) 2133 Real-Time Notifications Not enough data 8.8(won by default) 2230 Templates Not enough data 8.9(won by default) 2209 Email Categorization Not enough data Feature Not Available Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation Not enough data 7.5(won by default) 484 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) Not enough data 8.0 1,870 Agentic AI - Sales Analytics Autonomous Task Execution Not enough data 6.9(won by default) 105 Cross-system Integration Not enough data 7.1(won by default) 103 Adaptive Learning Not enough data 7.2(won by default) 101 Natural Language Interaction Not enough data 7.3(won by default) 103 Proactive Assistance Not enough data 7.2(won by default) 102 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing Not enough data 8.3(won by default) 1355 Exporting & Sharing Data Not enough data 8.4(won by default) 1423 Multi-Device Data Visualization Not enough data 8.2(won by default) 1286 Interactive Dashboards Not enough data 8.6(won by default) 1541 Data Segmentation Not enough data 8.4(won by default) 1386 Predictive Analytics Lead Scoring Not enough data 8.1(won by default) 1345 Opportunity Scoring Not enough data 8.1(won by default) 1298 Risk Analysis Not enough data 7.7(won by default) 1127 Live Forecasting Not enough data 7.9(won by default) 1260 Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management Not enough data 8.8(won by default) 1548 Sales Gamification Not enough data 7.9(won by default) 1241 Account-Based Analytics Not enough data 8.4(won by default) 1403 Activity Tracking Not enough data 8.9(won by default) 1624 Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data 8.3 1,508 Agentic AI - Outbound Call Tracking Autonomous Task Execution Not enough data 7.4(won by default) 62 Natural Language Interaction Not enough data 7.1(won by default) 60 Calling Record Calls Not enough data 8.6(won by default) 1188 Generate Location Not enough data 8.1(won by default) 979 Call Types Not enough data 8.6(won by default) 1147 Click-to-Call Not enough data 8.7(won by default) 1178 Auto Dialer Not enough data 7.9(won by default) 70 Contacts Personalization Not enough data 8.7(won by default) 1253 Information Locater Not enough data 8.4(won by default) 1097 Record Prospect Data Not enough data 8.6(won by default) 1156 Contact Management Not enough data Not enough data Insights Notes Not enough data 9.0(won by default) 1344 Daily Summary Not enough data 8.7(won by default) 1184 Sorts Prospects Not enough data 8.4(won by default) 1088 Automated Note Taking Not enough data 7.5(won by default) 67 Automated Voicemails Not enough data Feature Not Available Automated Emails Not enough data Feature Not Available AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) Not enough data 7.7 1,027 Agentic AI - Sales Enablement Autonomous Task Execution Not enough data 6.9(won by default) 61 Natural Language Interaction Not enough data 6.9(won by default) 60 Proactive Assistance Not enough data 6.8(won by default) 59 Content Management Content Import Not enough data 8.4(won by default) 801 Advanced Search Not enough data 8.2(won by default) 811 Content Library Not enough data 8.3(won by default) 797 Content Creation Not enough data Feature Not Available Templates Not enough data Feature Not Available Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting Not enough data 8.4(won by default) 882 Alerts Not enough data 8.5(won by default) 881 Account-Based Engagement Not enough data 8.4(won by default) 824 Content Utilization Not enough data 8.3(won by default) 798 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training Not enough data 7.5(won by default) 38 Sales Coaching Not enough data 7.4(won by default) 38 Sales Onboarding Not enough data 7.7(won by default) 39 Revenue Enablement - Sales Enablement Cross-Functional Alignment Not enough data 7.3(won by default) 38 AI and Automation Not enough data 7.1(won by default) 39 End-to-End Customer Journey Insights Not enough data 7.4(won by default) 39 Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.4 51 Not enough data Consumer Intelligence Customer Feedback Feature Not Available Not enough data Competitive Intelligence Feature Not Available Not enough data Sentiment Analysis Feature Not Available Not enough data Competitive Analysis Not enough data Not enough data Reporting Revenue Reporting 8.4(won by default) 38 Not enough data Corporate Reporting 7.6(won by default) 37 Not enough data Dashboard 8.6(won by default) 43 Not enough data Media Monitoring Social Media Management 8.4(won by default) 48 Not enough data Social Networks Monitoring Feature Not Available Not enough data Digital Media Monitoring Feature Not Available Not enough data Review Monitoring Not enough data Not enough data Brand Management Not enough data Not enough data Template Management Not enough data Not enough data SEO Management Not enough data Not enough data Response Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Keyword Tracking Not enough data Not enough data In-House Management Employee Performance 8.1(won by default) 39 Not enough data Team Workflow 8.6(won by default) 40 Not enough data Generative AI AI Text Generation 9.1(won by default) 30 Not enough data Generative AI Not enough data Not enough data Agentic AI - Online Reputation Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data CRM Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality White Label Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Review Sharing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Customer Advocacy Not enough data Not enough data Automated Responses Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data AI Copilot Not enough data Not enough data Employee Advocacy Not enough data Not enough data Widgets Not enough data Not enough data Search/Filter Not enough data Not enough data Scoring Not enough data Not enough data API Not enough data Not enough data Customizable Reports Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Review Request Not enough data Not enough data Engagement Tracking Not enough data Not enough data Website Builder[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.8 63 Not enough data Customizations Templates 8.8(won by default) 52 Not enough data Drag and Drop 9.3(won by default) 52 Not enough data HTML Input 8.8(won by default) 43 Not enough data Domain Name 9.1(won by default) 47 Not enough data Custom Domains Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Templates Not enough data Not enough data Growth Site Analytics 8.5(won by default) 48 Not enough data Marketing Tools 9.5(won by default) 47 Not enough data E-Commerce 8.0(won by default) 49 Not enough data Hosting 8.3(won by default) 46 Not enough data SEO Feature Not Available Not enough data Online Booking Tools Not enough data Not enough data Website Analytics Not enough data Not enough data Content Email Integrations 9.1(won by default) 50 Not enough data Content Management 8.8(won by default) 48 Not enough data Permissions 8.9(won by default) 46 Not enough data WordPress Tool 8.5(won by default) 39 Not enough data Design Management Not enough data Not enough data Website Management Not enough data Not enough data eCommerce Management Not enough data Not enough data SEO Management Not enough data Not enough data Website Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Support Customer Support 8.3(won by default) 48 Not enough data Additional Functionality Shopping Cart Not enough data Not enough data Online Store Builder Not enough data Not enough data Real Time Editing Not enough data Not enough data Multi-Language Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data CRM Not enough data Not enough data API Not enough data Not enough data Activity Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Visitor Tracking Not enough data Not enough data Survey Builder Not enough data Not enough data Auto Update Not enough data Not enough data Widgets Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Fields Not enough data Not enough data Activity Dashboard Not enough data Not enough data Media Library Not enough data Not enough data WYSIWYG Editor Not enough data Not enough data Show 5 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Renewal Management Not enough data Not enough data Client Communication Tools Not enough data Not enough data Lead Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Winbacks Not enough data Not enough data Communication History Not enough data Not enough data Activity Management Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data ## HighLevel vs. HubSpot Sales Hub: Which Is Best for You? Generated using AI Last updated October 01, 2026, based on 14,342 verified G2 reviews. ![HighLevel](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d905f0162fb0e2f776fba47437283c20/highlevel.png "HighLevel") ### Choose HighLevel if… - You want an **all-in-one platform** that centralizes CRM, marketing, and automation tools. - You need a **customizable system** to design funnels, automate follow-ups, and create client dashboards. - You operate a **small business** seeking to automate appointment reminders and improve customer communication. - You want to **streamline workflows** with automation to optimize time and client communication. - You prefer a **platform with responsive onboarding support** that eases CRM adoption for small businesses. Show more ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "HubSpot Sales Hub") ### Choose HubSpot Sales Hub if… - You want an **intuitive CRM** that organizes leads, deals, and customer information in one place. - You need a **centralized system** to track emails, customer activity, and automate follow-ups. - You require **pipeline visibility and deal tracking** to streamline sales and forecast revenue. - You want a **CRM with built-in AI and email tracking** to gauge customer intent and improve outreach. - You seek a **platform easy to set up and adopt** that supports evolving business needs and teams. Show more User Insights Reviewers' Company Size [![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel")](https://www.g2.com/products/highlevel/reviews) HighLevel Small-Business(50 or fewer emp.) 94.9% Mid-Market(51-1000 emp.) 4.2% Enterprise(\> 1000 emp.) 0.9% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% Small-Business (50 or fewer emp.) 94.9% 60.5% Mid-Market (51-1000 emp.) 4.2% 35.5% Enterprise (\> 1000 emp.) 0.9% 4.0% Reviewers' Industry [![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel")](https://www.g2.com/products/highlevel/reviews) HighLevel Marketing and Advertising 43.3% Consulting 9.7% Real Estate 5.0% Health, Wellness and Fitness 4.5% Professional Training & Coaching 4.2% Other 33.3% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Computer Software 15.7% Information Technology and Services 12.2% Marketing and Advertising 9.8% Financial Services 4.3% Education Management 3.2% Other 54.7% FAQs ## HighLevel vs HubSpot Sales Hub FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between HubSpot Sales Hub vs HighLevel? HubSpot Sales Hub and HighLevel differ most clearly in reviewer-cited strengths, with HubSpot Sales Hub leading on ease of use and HighLevel on all-in-one automation and customization. | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | [HighLevel](https://www.g2.com/products/highlevel/reviews) | | --- | --- | | 4.4/5 (13,909 reviews) | 4.6/5 (651 reviews) | | Small-Business | Small-Business | | 8.3 | 7.3 | | 8.6 | 8.1 | | Ease of Use (1,216 all-time mentions) | All-in-one automation and customization (recent reviews) | ### How do the pricing models of HubSpot Sales Hub and HighLevel compare? HighLevel is rated as the stronger value on price and cost satisfaction, with reviewers expressing higher satisfaction compared to HubSpot Sales Hub. - **HubSpot Sales Hub:** In recent reviews, many cite the platform's cost as a challenge for small businesses, with advanced features often locked behind higher pricing tiers. - **HighLevel:** Reviewers frequently highlight HighLevel's affordability and cost-effectiveness, noting that it consolidates multiple tools into one platform at a reasonable cost. - **Switching-reason:** Several reviewers mention switching from HubSpot Sales Hub to HighLevel or other competitors due to lower pricing and broader functionality. ### What are the best alternatives to HubSpot Sales Hub and HighLevel? The top 3 alternatives to HubSpot Sales Hub and HighLevel are Birdeye, Agentforce Sales, and Apollo.io. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | Pricing can be a challenge for small businesses; advanced features often require higher tiers | Ease of Use (1,216 all-time mentions) | | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5 (651 reviews) | Small-Business | Frequently cited as affordable and cost-effective, consolidating multiple tools | All-in-one automation and customization (recent reviews) | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4,205 reviews) | Small-Business | — | Reputation management and review generation (recent reviews) | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | Customizability and scalability (recent reviews) | | [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,778 reviews) | Small-Business | — | Lead generation and prospecting (recent reviews) | ### Which CRM features should I prioritize when comparing HubSpot Sales Hub and HighLevel? Buyers comparing HubSpot Sales Hub and HighLevel should prioritize ease of use, automation, integrations, reporting/analytics, and customization. - **Ease of Use:** HubSpot Sales Hub: 8.7; HighLevel: 7.8; 1,216 all-time mentions for HubSpot Sales Hub, 110 for HighLevel. - **Automation:** HubSpot Sales Hub: 453 all-time mentions; HighLevel: Frequently cited in recent reviews as a core strength. - **Integrations:** HubSpot Sales Hub: 511 all-time mentions; HighLevel: 88 all-time mentions. - **Reporting/Analytics:** HubSpot Sales Hub: Reviewers request more advanced analytics and dashboards; HighLevel: Recent reviews cite basic reporting as a limitation. - **Customization:** HubSpot Sales Hub: 298 all-time mentions; HighLevel: Customization and white-labeling frequently cited as strengths in recent reviews. ### What are the pros and cons of HubSpot Sales Hub vs HighLevel? HubSpot Sales Hub's headline strength is ease of use, while HighLevel's is its all-in-one automation and customization capabilities. - **HubSpot Sales Hub strengths:** Ease of Use (1,216 all-time mentions), Lead Management (571), Integrations (511), Automation (453), Intuitive interface (538), Time-saving (467). - **HubSpot Sales Hub trade-offs:** Learning Curve (384 all-time mentions), Complexity (223), advanced features often require higher-tier plans, and pricing is a challenge for small businesses. - **HighLevel strengths:** All-in-one automation and customization (recent reviews), Integrations (88 all-time mentions), Easy Integration (65), Email Marketing (52), cost-effectiveness and white-labeling frequently cited. - **HighLevel trade-offs:** Steep learning curve and overwhelming interface in recent reviews, basic reporting and analytics, platform limitations (8 all-time mentions), and design quality (2). ### Is HubSpot Sales Hub or HighLevel better for small businesses? HighLevel is the better fit for small businesses, with reviewers consistently citing its affordability and all-in-one approach for small teams. - **HubSpot Sales Hub:** Largest segment is Small-Business; reviewers note ease of use and automation but frequently mention pricing as a challenge for small teams. - **HighLevel:** Largest segment is Small-Business; reviewers highlight cost-effectiveness, consolidation of multiple tools, and suitability for small business operations. ### Which CRM platform has better integrations? HubSpot Sales Hub is favored for integrations, with more reviewer-cited integration mentions and a broader range of connected tools. - **HubSpot Sales Hub:** 511 all-time mentions of integrations, with frequent references to Google Workspace and WhatsApp in recent reviews. - **HighLevel:** 88 all-time mentions of integrations, with Zapier and n8n cited in recent reviews. ### How do HubSpot Sales Hub and HighLevel compare on customer support? HubSpot Sales Hub and HighLevel are within 0.5 points on Quality of Support, with HubSpot Sales Hub at 8.6 and HighLevel at 8.1, indicating near parity. - **HubSpot Sales Hub:** Reviewers frequently describe support as helpful and responsive, with onboarding and training cited as strengths, though some mention challenges with advanced technical support and contract terms. - **HighLevel:** Reviewers highlight helpful onboarding specialists and 24/7 support, but note occasional slow response times and communication challenges, especially for technical issues. ### Which is easier to implement, HubSpot Sales Hub or HighLevel? HubSpot Sales Hub leads on Ease of Setup with a 1.0-point advantage over HighLevel (8.3 vs 7.3), indicating a smoother implementation experience. - **HubSpot Sales Hub:** Reviewers consistently cite straightforward setup, user-friendly onboarding, and quick adoption, though some mention a learning curve for advanced features. - **HighLevel:** Reviewers describe the setup as manageable but often mention a steep learning curve, overwhelming interface, and the need for onboarding support to navigate the platform's complexity. ### Which product has better Integrations? HubSpot Sales Hub is the stronger product for integrations, with more reviewer-cited integration mentions and a higher all-time count. - **HubSpot Sales Hub:** Integrations: 511 all-time mentions; frequently cited for Google Workspace and WhatsApp integrations; 8.6 Meets Requirements score. - **HighLevel:** Integrations: 88 all-time mentions; Zapier and n8n cited in recent reviews; 8.7 Meets Requirements score. 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