HighLevel vs HubSpot Sales Hub Comparison - What are their main differences?

AI-generated. Powered by real user reviews.
  • Users report that HighLevel excels in its AI Text Generation feature, receiving a score of 9.1, which reviewers say significantly enhances their content creation process compared to HubSpot Sales Hub's score of 7.5.
  • Reviewers mention that HighLevel's Opportunity & Pipeline Management is rated at 8.9, indicating a robust capability for tracking sales opportunities, while HubSpot Sales Hub follows closely with a score of 8.5, suggesting both platforms are strong but HighLevel has a slight edge.
  • G2 users highlight that HighLevel's Email Marketing feature scores 8.7, which is competitive with HubSpot Sales Hub's 8.8; however, users on G2 note that HighLevel offers more customizable templates that enhance user engagement.
  • Users say that HighLevel's Workflow Capability is rated at 8.7, which reviewers mention allows for more complex automation compared to HubSpot Sales Hub's 8.3, making it a better choice for businesses needing intricate workflows.
  • Reviewers mention that HighLevel's Customer Support Portal scores 8.4, which is slightly higher than HubSpot Sales Hub's 8.3, indicating that users find HighLevel's support resources more accessible and effective.
  • Users report that HighLevel's integration capabilities, particularly in Data Import & Export Tools, score 8.5, which is higher than HubSpot Sales Hub's 8.4, suggesting that HighLevel provides a more seamless experience for data management.
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At a Glance
HighLevel
HighLevel
Star Rating
(628)4.6 out of 5
Market Segments
Small-Business (94.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plans
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(13,717)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
Browse all 2 pricing plans
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Free Trial
HighLevel
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.7
214
8.6
9,967
Ease of Use
7.8
551
8.7
10,856
Ease of Setup
7.3
340
8.4
4,816
Ease of Admin
8.0
157
8.6
3,157
Quality of Support
8.1
208
8.6
8,976
Has the product been a good partner in doing business?
8.6
151
8.7
3,109
Product Direction (% positive)
9.0
209
8.7
9,528
Features by Category
Sales Force Automation
8.8
115
8.7
6128
|
Verified
Feature Not Available
Feature Not Available
9.1
116
8.6
6006
|
Verified
8.4
111
8.6
6164
|
Verified
7.5
83
7.8
4200
|
Verified
8.8
98
8.5
5085
|
Verified
8.3
84
7.8
3260
|
Verified
7.9
81
7.8
3167
|
Verified
8.1
88
8.2
2461
Marketing Automation
9.0
117
8.7
5409
|
Verified
9.1
108
8.5
5057
|
Verified
9.1
113
8.7
5245
|
Verified
8.3
99
8.1
4447
|
Verified
Customer Support
8.0
92
8.3
3633
|
Verified
Feature Not Available
8.1
2464
Feature Not Available
8.4
3301
|
Verified
8.1
97
8.0
3279
|
Verified
8.2
92
8.2
3509
|
Verified
Reporting & Analytics
8.4
97
8.2
5817
|
Verified
8.3
107
8.4
6139
|
Verified
Feature Not Available
8.0
4294
|
Verified
Mobile & Social
8.0
88
8.0
3807
|
Verified
8.3
103
8.1
2460
|
Verified
7.7
89
7.7
4128
|
Verified
Platform
8.5
110
8.0
2942
|
Verified
9.0
109
8.3
2574
|
Verified
8.6
99
8.5
2986
|
Verified
8.1
85
8.1
2281
|
Verified
Feature Not Available
7.5
1974
8.3
82
8.0
2579
|
Verified
8.5
101
8.6
3005
|
Verified
7.8
82
8.0
1665
Integration
8.5
86
8.4
2265
|
Verified
8.3
91
8.2
2383
|
Verified
8.1
77
8.1
2235
|
Verified
Generative AI
8.5
64
7.4
680
Agentic AI - CRM
7.8
24
7.2
217
8.5
21
7.1
212
8.9
23
7.3
216
8.3
20
7.1
213
8.6
22
7.0
214
8.4
20
7.1
212
8.3
20
7.1
211
8.5
123
Not enough data
Email Marketing
8.9
92
Not enough data
8.7
89
Not enough data
8.4
86
Not enough data
8.8
92
Not enough data
Online Marketing
8.8
95
Not enough data
8.7
80
Not enough data
8.6
81
Not enough data
8.2
88
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
79
Not enough data
8.5
70
Not enough data
8.8
76
Not enough data
8.3
75
Not enough data
8.8
85
Not enough data
8.1
76
Not enough data
8.8
78
Not enough data
9.1
83
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.5
77
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
8.6
80
Not enough data
Reporting & Analytics
8.8
88
Not enough data
8.5
80
Not enough data
8.4
79
Not enough data
8.3
77
Not enough data
Feature Not Available
Not enough data
Platform
8.6
82
Not enough data
8.8
84
Not enough data
8.7
82
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
8.1
14
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
76
Not enough data
8.2
76
Not enough data
8.3
71
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.3
10
Not enough data
Messenger
9.2
6
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
Channels
9.6
8
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
7.7
8
Not enough data
7.2
6
Not enough data
Customers
9.0
7
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
836
Lead Facilitation
Not enough data
8.4
526
Not enough data
8.6
623
Not enough data
8.9
651
Not enough data
8.9
658
Organization
Not enough data
8.9
679
Not enough data
8.8
665
Not enough data
8.6
603
Performance Analysis
Not enough data
8.3
556
Not enough data
8.8
668
Sales Analysis
Not enough data
Feature Not Available
Not enough data
8.7
620
Generative AI
Not enough data
8.1
156
Not enough data
8.3
155
Agentic AI - AI Sales Assistant
Not enough data
7.7
19
Not enough data
8.1
18
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.0
1,879
Integrated Workflows
Not enough data
8.8
1636
Not enough data
9.0
1685
Not enough data
8.3
1438
Not enough data
8.2
1335
Not enough data
8.8
1525
Not enough data
8.7
1385
Not enough data
8.5
1301
Repeatability and Reportability
Not enough data
8.6
1477
Not enough data
8.7
1549
Not enough data
8.6
1521
Not enough data
8.1
1392
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1245
Not enough data
8.1
1210
Not enough data
8.1
1201
Not enough data
7.8
1082
Not enough data
7.7
1029
Generative AI
Not enough data
7.3
493
Agentic AI - Sales Engagement
Not enough data
7.0
179
Not enough data
7.1
179
Not enough data
7.1
180
Not enough data
7.2
179
Not enough data
7.1
180
Not enough data
7.2
180
Not enough data
7.1
182
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
7.7
385
Call Analytics
Not enough data
8.2
302
Not enough data
7.9
269
Not enough data
8.0
278
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.5
243
Not enough data
Not enough data
Generative AI
Not enough data
7.6
112
Agentic AI - Conversation Intelligence
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
8.5
76
Not enough data
Text Messaging
9.1
62
Not enough data
9.4
62
Not enough data
9.2
59
Not enough data
9.2
62
Not enough data
Feature Not Available
Not enough data
8.7
55
Not enough data
8.8
58
Not enough data
8.7
59
Not enough data
SMS Platform
8.8
57
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
56
Not enough data
Agentic AI - SMS Marketing
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.2
15
Not enough data
Channels
8.5
12
Not enough data
7.7
10
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.9
12
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
8.4
6
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
6
Not enough data
Analytics
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.8
10
8.4
10
Responses
9.2
8
8.3
10
9.4
9
8.5
10
7.5
8
7.7
10
Automation - AI Agents
8.9
9
8.9
9
9.2
8
9.1
9
9.2
8
8.7
9
8.5
8
8.5
9
9.2
8
8.8
8
Platform
8.8
8
8.2
10
9.2
8
8.3
10
9.2
8
8.9
9
Autonomy - AI Agents
8.1
8
7.8
9
8.8
8
7.8
9
8.3
8
8.0
9
8.3
8
7.6
9
Generative AI
8.5
8
9.1
9
8.5
8
9.1
9
8.9
9
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.8
8
Not enough data
8.6
7
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
9.6
9
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
8.6
7
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.8
7
Not enough data
Not enough data
8.4
771
Integrations
Not enough data
8.3
523
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
488
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
8.5
13
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
Communication
9.4
8
Not enough data
7.9
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
7.2
6
Not enough data
Internal Use
8.3
9
Not enough data
7.2
6
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
7.3
5
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor IdentificationHide 1 FeatureShow 1 Feature
Not enough data
6.1
17
Agentic AI - Visitor Identification
Not enough data
6.0
17
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.0
1,388
Agentic AI - Sales Performance Management
Not enough data
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Incentives
Not enough data
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Personalization
Not enough data
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Administrative
Not enough data
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Not enough data
7.8
2,524
Agentic AI - Email Tracking
Not enough data
6.9
117
Not enough data
6.9
117
Not enough data
6.9
117
Not enough data
6.9
117
Not enough data
6.8
116
Not enough data
6.8
117
Not enough data
6.9
118
Analytics
Not enough data
8.7
2096
Not enough data
8.8
2082
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2135
Not enough data
8.9
2135
Not enough data
8.8
2231
Not enough data
Feature Not Available
Not enough data
8.9
2210
Generative AI
Not enough data
7.5
484
Not enough data
8.0
1,856
Agentic AI - Sales Analytics
Not enough data
6.9
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Data Sourcing
Not enough data
8.3
1355
Not enough data
8.4
1424
Not enough data
8.2
1289
Not enough data
8.6
1543
Not enough data
8.4
1386
Predictive Analytics
Not enough data
8.1
1344
Not enough data
8.2
1301
Not enough data
7.7
1130
Not enough data
7.9
1262
Sales Management
Not enough data
8.8
1552
Not enough data
7.9
1243
Not enough data
8.4
1406
Not enough data
8.9
1618
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.3
1,507
Agentic AI - Outbound Call Tracking
Not enough data
7.4
62
Not enough data
7.1
60
Calling
Not enough data
8.6
1191
Not enough data
8.1
983
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
70
Contacts
Not enough data
8.7
1257
Not enough data
8.4
1099
Not enough data
8.6
1159
Insights
Not enough data
9.0
1346
Not enough data
8.7
1187
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1091
Not enough data
7.5
66
Not enough data
7.7
1,023
Agentic AI - Sales Enablement
Not enough data
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Content Management
Not enough data
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
811
Not enough data
8.3
798
Analytics
Not enough data
8.4
883
Not enough data
8.4
883
Not enough data
8.4
826
Not enough data
8.3
800
Learning Management - Sales Enablement
Not enough data
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Revenue Enablement - Sales Enablement
Not enough data
7.2
37
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.4
50
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.4
38
Not enough data
7.6
37
Not enough data
8.6
43
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
47
Not enough data
Feature Not Available
Not enough data
In-House Management
8.1
39
Not enough data
8.6
40
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
63
Not enough data
Customizations
8.8
52
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.1
47
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
47
Not enough data
8.0
49
Not enough data
8.3
46
Not enough data
Content
9.1
50
Not enough data
8.8
48
Not enough data
8.9
46
Not enough data
8.5
39
Not enough data
Support
8.3
48
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
HighLevel
HighLevel
Small-Business(50 or fewer emp.)
94.8%
Mid-Market(51-1000 emp.)
4.2%
Enterprise(> 1000 emp.)
1.0%
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
60.9%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
3.9%
Reviewers' Industry
HighLevel
HighLevel
Marketing and Advertising
43.6%
Consulting
9.7%
Real Estate
4.8%
Health, Wellness and Fitness
4.5%
Professional Training & Coaching
4.3%
Other
33.1%
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Alternatives
HighLevel
HighLevel Alternatives
Birdeye
Birdeye
Add Birdeye
Vendasta AI Platform
Vendasta AI Platform
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ActiveCampaign
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Ontraport
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HubSpot Sales Hub
HubSpot Sales Hub Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
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Apollo.io
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Salesloft
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Zoho CRM
Zoho
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Discussions
HighLevel
HighLevel Discussions
What is high level app?
2 Comments
Melissa B.
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
How are other agencies working around HighLevel’s limits for bigger or more custom clients?
1 Comment
Aheli B.
AB
<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from...Read more
Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?
1 Comment
Aheli B.
AB
<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag...Read more
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?
4 Comments
JOKO A.
JA
HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by: Giving a clear view of all leads and deals. Automating...Read more