HighLevel Reviews & Product Details

I appreciate that this CRM allows us to fully tailor the experience for each user. It starts as a blank slate, giving us the flexibility to implement the changes we need. The customizable user interface also helps make the time spent using it more enjoyable. Also they have world class customer support. Review collected by and hosted on G2.com.

The SaaS level comes with a high price tag. While it does allow for complete customization of the selling features, the cost can be quite steep, especially if you are just starting out as a CRM agency. Additionally, although setting the price is straightforward, managing those settings can be challenging. Review collected by and hosted on G2.com.

The CRM they built in is very useful for handling text and phone calls at this price level, being able to communicate with customers directly through the dashboard makes a huge difference and saves me using external services. Review collected by and hosted on G2.com.

Could have more integrations, wish they had more apps available to work with existing systems, dashboard UI can be a little clunky at times but it gets the job done. The invoices and sales page feature is somewhat confusing to wire together the products with the settings but I'm glad to have it. Review collected by and hosted on G2.com.

I appreciate that HighLevel provides an all-in-one experience which keeps me more organized and keeps the cost reasonable. As a small business owner, having to pay for multiple different tools can get very expensive, so this combination offers a great solution. I also find the automations incredibly useful, allowing processes to happen more seamlessly without the need for as much manual oversight and prevents things from falling through the cracks. This is particularly beneficial for managing onboarding, email marketing campaigns, and post-purchase signup campaigns without needing additional integration tools. Review collected by and hosted on G2.com.

I found the user interface to be a bit overwhelming and confusing at first but was able to pick it up quickly with guided tutorials. I also don't love how restrictive the landing page/website builder is. Lastly, I wish it had more AI integration. Review collected by and hosted on G2.com.

Go HighLevel is extremely configurable and modular. It is also incredibly feature-rich. These attributes make it a viable and stand-out unified or all-in-one platform. If that is what you're looking for then you came to the right place. Review collected by and hosted on G2.com.

There are two primary downsides to using HighLevel as your primary or all-in-one platform. First, it has a very steep learning curve. It definitely isn't for the faint of heart or those who like to wing it when it comes to training and learning a new platform. The other is that the incredible modularity and configurability come at the cost of efficiency and reliability. Review collected by and hosted on G2.com.

I really appreciate the 24/7 support team with HighLevel that's available all the time, even on weekends. They're never closed, which I think is the best part. Another aspect I find valuable is the workflow automation, where I can set triggers and actions, like automatically sending out an email when someone fills out a form. This adds great value to business operations. I also like that HighLevel supports extensive integrations, allowing for connection with third-party apps through simple setups, and that it has native integrations with over sixteen hundred apps. Review collected by and hosted on G2.com.

I think the support system could be really strong when it comes to building websites and all. There should be someone who is a specialist to actually help the clients learn because they are paying to HighLevel and then directly again signing up any other people from the market. So it could be a disadvantage there. Also, the initial setup is a bit difficult, but once it's set up, it's like a plug and play. Review collected by and hosted on G2.com.

I like HighLevel's ability to set up automations that are pretty intuitive and can be triggered with any kind of web trigger, even integrating custom code from your website. The website builder is also quite easy to use, feeling similar to Elementor. I appreciate that HighLevel offers the same value and much more functionality for less money compared to competitors like Birdeye. As an affiliate for HighLevel, I'm confident to give it a 10 when recommending it to others. Review collected by and hosted on G2.com.

I find HighLevel not intuitive, and it takes a lot of time to run a bit of trial and error before things work right. It feels like a mediocre cafeteria that offers everything but nothing really tastes good. I think they need to update existing features instead of always focusing on new things. They could make the internal system more intuitive because sometimes things are really hard to find. Review collected by and hosted on G2.com.

I really like HighLevel's automation features, particularly in SEO and the review management system. These features really stand out for me. As someone from a website and SEO background, I find the automation is incredibly handy. It helps my small team upsell services with ease, requiring less effort on our part. For example, while selling website design, I can include the review management system as an additional feature, which lets me charge a bit extra. This makes it very beneficial for our business. I also appreciate the website templates; they are useful when I offer a complete website setup in just three days. Overall, these aspects really help me streamline my work. Setting up HighLevel was also quite easy for me, except for the Facebook and Google Ads pixel integration, which was a bit challenging. But aside from that, everything was easy to get started with. Review collected by and hosted on G2.com.

I would just like more options in the template section for a website or landing page. Review collected by and hosted on G2.com.

I really like the pipeline, it's really very good. I also love the automations, they are extremely powerful and work really well. We both use it to do automation within HighLevel, which allows us to save a lot of time. It is possible to automate all processes, like sending follow-ups automatically and automating appointment requests. Additionally, there is a dedicated team that helps with the setup, which makes everything super smooth. Review collected by and hosted on G2.com.

The interface is a bit outdated. Review collected by and hosted on G2.com.

I like that HighLevel is easy to use and intuitive. It's not clunky like some other CRMs, and things fit together really nicely without being overly modular. I also find HighLevel was much easier to use than HubSpot and had better support. It's less expensive, with better integration across different tools and modules. Review collected by and hosted on G2.com.

The website builder, groups, and ecommerce features are still being worked out. The social media integration doesn't work with all platforms, but it's still very good and usable. Review collected by and hosted on G2.com.

Great CRM all the automatic follow up features are critical in our sales business Review collected by and hosted on G2.com.

There are a lot of features just learning. The mall is a bit difficult, but you can pick and choose the ones you want to use. Review collected by and hosted on G2.com.