--- title: HighLevel Reviews meta\_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 651 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HighLevel Reviews & Product Details Visit Website HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial! * * * Product Website HighLevel Seller [HighLevel](https://www.g2.com/sellers/highlevel) Discussions [HighLevel Community](https://www.g2.com/products/highlevel/discuss) Languages Supported English Solution Type All-in-One Overview by Chase Buckner Show More ## Pricing Pricing provided by HighLevel. ### Starter $97.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/highlevel/pricing) ## HighLevel Integrations (31) What do users say about integrations? 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SC Samantha C. Certified Lazaris Nerve Release™ Practitioner Small-Business (50 or fewer emp.) 1/3/2026 "Feature-Rich but Glitchy CRM Experience" 1.5/5 What do you like best about HighLevel? I have used HighLevel for clients and my own business, focusing on all marketing efforts, especially lifecycle marketing. HighLevel allowed for the easy build of funnels, which was quite beneficial. I like that it has all the features in one platform; chat, email, website, and CRM, making it a comprehensive tool. The customer profile email tracking feature is helpful as it allows me to see what emails and chats certain leads have received, enabling me to continue optimizing their lifecycle experience. Review collected by and hosted on G2.com. What do you dislike about HighLevel? I find the platform technologically glitchy and unreliable, almost like the Walmart of CRM platforms. It's hard to keep your email domain healthy because they share your email server with many IP addresses, and it often misfires from a tech perspective. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel allows for easy funnel building and consolidates features like chat, email, website, and CRM in one platform. It tracks customer emails and chats, helping optimize lead lifecycle experiences. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12172181/official_response/edit) Thanks for the feedback Samantha. I'm bummed to see such a low score when it sounds like there was a lot you liked. We definitely encourage everyone to configure custom sending domains so you can take full control over your email deliverability, but that being said our shared domains actually perform better than industry standards. We actually post monthly performance reports on gohighlevel.com/blog where you can see how we stack up against the industry. I'd be happy to personally help configure custom sending domains if you're up for it. - Chase (chase at gohighlevel.com) 1/9/2026 Validated ReviewerSource: Organic ![Emily H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily H.") EH Emily H. Chief Creative Officer Small-Business (50 or fewer emp.) 4/28/2026 "Valuable Funnel Building, But Needs UI Improvements" 1.5/5 What do you like best about HighLevel? I like that HighLevel makes it easy to build funnels. The initial setup was also easy, especially when creating lists with CSVs of contact information. Review collected by and hosted on G2.com. What do you dislike about HighLevel? I find HighLevel kind of clunky and not as user-friendly as some other platforms. It just has a not intuitive design, and there's more manual work needed to build the funnels. Some of the filtering didn't work like others. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I use HighLevel for CRM and email marketing, helping keep client information and build lead funnels efficiently. It's easy to build funnels, aiding in campaigns to acquire more clients for the company. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12705860/official_response/edit) Thanks for the review Emily. Glad to hear you found setup and build outs to be easy. We hear you as far as the UI and rest assured we're investing heavily in UI and UX. You'll start to see major upgrades to the visual experience roll out shortly 👍 Validated ReviewerIncentivizedSource: G2 invite ![Wandile. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wandile. S.") WS Wandile. S. Consultant Small-Business (50 or fewer emp.) 1/20/2026 "Great Features, but Billing Support Is Slow and Hard to Reach" 2/5 What do you like best about HighLevel? I enjoy the features and the effectiveness it provides for my clients. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Customer support (Billing Department): The response time is very long, and there’s no direct way to contact them, so you’re left waiting for a reply. This can be detrimental when you have 300+ sub accounts Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Automation & CRM Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12233826/official_response/edit) Sorry we let you down Wandile! Hopefully your issue has been solved by now but if not, shoot me an email so I can help run it down (chase at gohighlevel.com) 👍 Current UserValidated ReviewerSource: Organic ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") UL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 1/26/2026 "Support Needs Major Improvement—Wrong Info and Abrupt Call Ending" 1.5/5 What do you like best about HighLevel? Seems to do a lot but support so far sucks. Review collected by and hosted on G2.com. What do you dislike about HighLevel? On the outboarding call, the guy is telling me info that I am pretty sure was wrong and then just hung up on me when I questioned him. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? not sure yet Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12260814/official_response/edit) I'm sorry to hear we let you down, but I'd love to learn more about how we fell short. If you'd be up to shoot me an email with the details, I'd love to run it down for you (chase at gohighlevel.com) Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/2/2025 "The Trial "Support" is Abysmal" 2/5 What do you like best about HighLevel? I think it has great functions for small businesses. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The 'customer support' during trial phase is APPALLING. They don't tell you this, but they put you back in touch with a sales rep that can never help with any issues and just tries to convince you that whatever feature isn't working will work if you end your trial early and upgrade. This has happened three times - I have gotten no support. It's enough to make me not want to start paying for the real version because I don't know if these features work, and I don't know if that's what support will be - just upsells. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I'm selling services to small businesses. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11117403/official_response/edit) Thank you for sharing your honest feedback — we’re glad to hear you see potential in HighLevel’s features for small businesses, and we’re truly sorry to hear your experience during the trial phase fell short of expectations. Your concerns about the trial support process are valid and deeply important to us. While we do aim to provide guidance through sales reps during the trial to help users understand the platform, this should never come at the expense of real technical support or clarity on how core features work. We understand how frustrating it must be to feel like you're being upsold instead of supported — especially when you're still evaluating whether HighLevel is right for your business. We’re currently re-evaluating how we structure trial support and onboarding experiences, and your feedback is a critical part of that improvement process. If you're open to it, we'd love the opportunity to connect you directly with a product specialist who can walk through your questions — with no pressure to upgrade. Thank you again for your insight — we’re committed to earning back your trust. Current UserValidated ReviewerSource: Organic ![Hosea S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hosea S.") HS Hosea S. Investor Small-Business (50 or fewer emp.) 6/14/2025 "Issues with Zoom window and they cqn't fix it?" 1.5/5 What do you like best about HighLevel? It would be GREAT if I can get my issue resolved? Review collected by and hosted on G2.com. What do you dislike about HighLevel? I have a issue they tried to fix several times, but to no avail? Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I can't use it right now, they can't fix my issue? Review collected by and hosted on G2.com. Show More Response from Shaun Clark of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11296035/official_response/edit) What is your ticket number? Validated ReviewerSource: Organic AN Verified User in Broadcast Media Small-Business (50 or fewer emp.) 2/27/2025 "Thanks" 2/5 What do you like best about HighLevel? CRM and ai features. Social Platform api is helpful too. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Browser lag is am issue. NOt much more to add here, thanks. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Communications and payment processing. Review collected by and hosted on G2.com. Show More Response from Andrew Madruga of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-10894807/official_response/edit) We appreciate your feedback. It’s great to hear that you’re finding value in our CRM, AI features, and social platform integrations. We understand that browser lag can be frustrating, and we’re always working on performance improvements. If you have any specific concerns, feel free to reach out to andrew@gohighlevel.com—I would love to get to know some more of these issues in depth, so we can direct you through the proper support channels. Current UserValidated ReviewerSource: In-app ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 2/27/2025 "Oversold" 1.5/5 What do you like best about HighLevel? I think it's great and useful once completed Review collected by and hosted on G2.com. What do you dislike about HighLevel? but the learning curve, lack of accurate documentation, and length support process makes this very difficult. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Not solving any problems, tries to streamline what is being done. Review collected by and hosted on G2.com. Show More Response from Andrew Madruga of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-10894206/official_response/edit) We appreciate your honest feedback. While we're glad you see the value in HighLevel once everything is set up, we understand that the learning curve and documentation can be improved. Our team is actively working on making the onboarding process smoother and providing better resources to help. If you need direct assistance, feel free to reach out to us at andrew@gohighlevel.com. Current UserValidated ReviewerSource: In-app ![Michael W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael W.") MW Michael W. Owner Small-Business (50 or fewer emp.) 5/17/2022 "Looked like a great tool, but not so much. Not yet at least" 2/5 What do you like best about HighLevel? It's an opportunity for someone to sell it as a white-label SaaS or include as part of their own marketing bundle and have all leads and opportunities tracked in one white-labeled dashboard. Review collected by and hosted on G2.com. What do you dislike about HighLevel? It can take a bit to setup and get right and the email system used is only Mailgun, as far as I was told by their support, although their website also mentions Mailchimp which is much more solid email automation platform than Mailgun. Honestly, the email setup was the dealbreaker for me as I could not sell that to any current or potential future clients. They even know about the delivery issue themselves very clearly. Review collected by and hosted on G2.com. Recommendations to others considering HighLevel: Thoroughly look through what it is exactly you want from it and what your clients would want from it. What is shown on the website as included is not all included at all. It doesn't say exactly, but their graphics eludes to it being included, yet there is additional charges. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? The benefits I was hoping to realize was that I had a lo price marketing automation product for small and micro-business clients or prospects that they could utilize and could upsell our services from there as these businesses grow. There are some features that are included that could potentially save you money. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Courtney G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney G.") CG Courtney G. Patient Care Liaison Small-Business (50 or fewer emp.) 3/30/2022 "We left HighLevel" 1.5/5 What do you like best about HighLevel? We really liked the Facebook integration and the way the forms flowed into patient opportunities. We also really liked the text automation went out when a patient did not schedule an appointment. Review collected by and hosted on G2.com. What do you dislike about HighLevel? We really did not like the difficulty in tracking what opportunities were won/lost. We found that we often had to intervene manually when a patient wanted to reschedule an appointment or had questions. This required us to be logged in constantly in order to monitor and manage the leads quickly. We also did not like the fact that we could not use our pre-existing phone number as the number attached to our HighLevel account. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? We solved the bulk of patients who did not like speaking on the phone or didn't have time to call us to schedule a new appointment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about HighLevel? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HighLevel ](https://www.g2.com/products/highlevel/discussions/new) ![Bryce B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce B.") BB Bryce Baughman • Last activity 16 days ago HighLevel feels full of glitches and bugs for me, how are you getting it stable? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable) GU Guest User Do you recommend HighLevel for marketing automation, and what features do you find most effective? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/do-you-recommend-highlevel-for-marketing-automation-and-what-features-do-you-find-most-effective) [ View all Discussions ](https://www.g2.com/products/highlevel/discuss) ## Pricing Options Pricing provided by HighLevel. ### Starter $97.00 Per Month ### Agency Unlimited $297.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/highlevel/pricing) HighLevel Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/highlevel-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,947) [ Compare Now ](https://www.g2.com/compare/highlevel-vs-zoho-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,106) [ Compare Now ](https://www.g2.com/compare/highlevel-vs-pipedrive) ##### ##### HighLevel Features Platform Customization Workflow Capability User, Role, and Access Management Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. 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