--- title: HighLevel Reviews meta_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 651 scale: '5' date_modified: '2026-08-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HighLevel Reviews **Vendor:** HighLevel **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 651 ## About HighLevel HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial! ## HighLevel Pros & Cons **What users like:** - Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. (155 reviews) - Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. (138 reviews) - Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. (135 reviews) - Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. (125 reviews) - Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. (122 reviews) - Ease of Use (110 reviews) - Automation Features (102 reviews) - Business Growth (98 reviews) - Centralized Management (94 reviews) - Integrations (88 reviews) **What users dislike:** - Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. (140 reviews) - Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. (91 reviews) - Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. (89 reviews) - Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. (56 reviews) - Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. (52 reviews) - Difficult Learning (47 reviews) - Limited Features (45 reviews) - Overwhelming Experience (45 reviews) - Not User-Friendly (42 reviews) - Bugs (33 reviews) ## HighLevel Reviews ### 1. Best way to start and grow your business...Period! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** June 10, 2025 **What do you like best about HighLevel?** The customer service and support is amazing. no other business that I have found does it so well. never get or feel left behind. **What do you dislike about HighLevel?** To many ways to use it with too many videos on youtube can be confusing as to where to actually start. **What problems is HighLevel solving and how is that benefiting you?** HighLevel seems to be always on point why the latest growth offers. **Official Response from Jonathan Evans:** > Thank you so much for the kind words and for taking the time to leave a review! We're thrilled to hear that you've had a great experience with our customer service and support teams — making sure our users never feel left behind is exactly what we strive for every day. We also appreciate your honest feedback about the variety of resources available. We understand that with so many options, it can sometimes feel overwhelming to know where to begin. To help with that, we’re actively working on simplifying onboarding paths and curating content so you can find exactly what you need, when you need it. Don’t hesitate to reach out — we’d be happy to point you toward the best place to start based on your specific goals. Thanks again for being part of the HighLevel community — we’re excited to keep growing with you! ### 2. Change the world one business at a time with GHL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 01, 2025 **What do you like best about HighLevel?** It's an all in one a.i. powered sales marketing and operations platform. cancel your other subscriptions **What do you dislike about HighLevel?** Too many updates(if that can be a bad thing)...sometimes too fast. Shawn is comin at ya hard and fast all the time. **What problems is HighLevel solving and how is that benefiting you?** If you're a small to medium business operating online in any capacity then GHL is the ultimate solution. It's puts your business in the best position to succeed, giving you all the tools you need to do so in one place at an affordable price. Pure Excellence. Get ahead of the competition. Now! **Official Response from Jonathan Evans:** > Thank you so much for your thoughtful review! We're thrilled to hear that HighLevel is making such a positive impact on your business. Our mission is to empower businesses of all sizes with an all-in-one platform, and it's fantastic to know we're delivering on that promise for you. We also appreciate your feedback about the frequency of updates. We’re constantly working to improve and refine the platform to ensure it meets the evolving needs of our users. We understand that staying ahead of the curve can feel fast-paced at times, but we’re committed to bringing you the latest innovations to help you stay competitive. Thanks again for being a valued part of the HighLevel community. If you ever have more feedback or need assistance, don’t hesitate to reach out. Let’s continue to change the world one business at a time! ### 3. High Level For the Win **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** July 03, 2025 **What do you like best about HighLevel?** It is loaded with features and there is a ton of documentation to learn the features. **What do you dislike about HighLevel?** It is very complex at first, but once you get rolling it is very easy to learn. **What problems is HighLevel solving and how is that benefiting you?** Go high level gives me the tools to solve my clients problems. **Official Response from Jonathan Evans:** > Thank you so much for your review and the awesome shoutout — “High Level For the Win” made our day! We’re thrilled to hear that the platform’s feature depth and documentation have been valuable to you, and that HighLevel is helping you solve real problems for your clients. That’s exactly the kind of impact we strive to deliver. We also appreciate your note about the initial complexity. You're absolutely right — there's a lot packed into the platform, and we’re continually working to make the learning curve smoother through guided onboarding, enhanced UI, and smarter in-app tips. Thanks again for being part of the HighLevel community — we’re excited to keep growing with you! ### 4. Disappointing Experience with GoHighLevel **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2024 **What do you like best about HighLevel?** I was unexpectedly contacted on a Sunday regarding a promotion ending that day. While I wasn't prepared to take this type of call, I still took it. The representative emphasized that it was my last chance to take advantage of the offer, even though I explained that my team and I were still uncertain about using the platform. The rep reassured me by stating that we could cancel anytime, which gave me some confidence to move forward despite not having had the chance to explore the platform. I agreed to charge the card on file based on the price we discussed on the call. However, when I checked the charge, I was shocked to see that it was more than double what was discussed. This experience feels misleading and unprofessional. If cancellations are truly allowed anytime, why the urgency to pressure customers on a Sunday? And why was the charge so much higher than agreed? This has left me questioning the integrity of GoHighLevel and whether this is the right platform for my business. **What do you dislike about HighLevel?** Do not like dishonest sells reps that do not do what they say they can do. **What problems is HighLevel solving and how is that benefiting you?** It's not solving any issues. **Official Response from Andrew Madruga:** > I’m truly sorry to hear about your experience. This is not the type of interaction we want our customers to have, and I completely understand your frustration. Although I believe there may have been a misunderstanding here, as HighLevel would never do anything like this on purpose... Transparency and trust are extremely important to us, and I’d like to personally look into what happened with your billing and sales conversation. Please reach out to andrew@gohighlevel.com, and I’ll make sure we address this properly. Your feedback is invaluable in helping us improve, and I appreciate you sharing your experience. ### 5. It is amazing for small and medium sized businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad H. | Finance Associate **Reviewed Date:** July 13, 2025 **What do you like best about HighLevel?** its friendly user everyone can learn this ghl easily. **What do you dislike about HighLevel?** we can not integrating pakistan and india contact nbr for out bound calling aur direct sms marketing. **What problems is HighLevel solving and how is that benefiting you?** automations make work easy that we can do same thing again and again **Official Response from Jonathan Evans:** > Thank you for taking the time to share your feedback on G2! We’re thrilled to hear that you find HighLevel user-friendly and valuable for small and medium-sized businesses, and that our automations are helping you save time and streamline repetitive tasks. We appreciate your note regarding outbound calling and SMS integration for Pakistan and India. While these regions aren’t currently supported for those features, our team is continuously exploring ways to expand our global capabilities, and feedback like yours helps us prioritize future enhancements. Thanks again for being part of the HighLevel community—we’re excited to continue helping your business grow! — The HighLevel Team ### 6. Awesome team, fantastic tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 28, 2025 **What do you like best about HighLevel?** Great, responsive team members, always responding. **What do you dislike about HighLevel?** There currently are no snapshots for the winery niche I am working to support. **What problems is HighLevel solving and how is that benefiting you?** An all in one updated tool system, with options to have done for you support, and done for you onboarding for a solo entrepreneur like myself. **Official Response from Jonathan Evans:** > Hi there, Thank you so much for the kind words — we're thrilled to hear you're enjoying the platform and that our team has been responsive and supportive! We really appreciate your feedback about snapshots for the winery niche. That’s a great suggestion, and we’ve shared it with our product and templates team for consideration. We’re always working to expand our industry-specific resources, and input like yours helps us prioritize what’s next. It’s great to hear that the all-in-one system and “done for you” options are making a difference for you as a solo entrepreneur. We're here to empower you every step of the way — and we’re excited to keep supporting your growth. Thanks again for being part of the HighLevel community! ### 7. A software committed to your success like no other. **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan W. **Reviewed Date:** April 03, 2025 **What do you like best about HighLevel?** I love how HighLevel brings everything; CRM, funnels, automation, and messaging, into one seamless platform. It’s like having a full marketing team in one dashboard. **What do you dislike about HighLevel?** The learning curve can be steep for new users, and some features feel a bit clunky until you customize them; but once it’s dialed in, it’s powerful. **What problems is HighLevel solving and how is that benefiting you?** HighLevel solves the chaos of juggling multiple tools by combining CRM, automation, scheduling, and marketing under one roof. It saves me time, cuts costs, and lets me focus more on results and less on tech headaches. **Official Response from Jonathan Evans:** > Thank you so much for the thoughtful review and for highlighting what makes HighLevel valuable to your workflow! We're thrilled to hear that the all-in-one platform is helping streamline your marketing operations and saving you both time and money — that's exactly the kind of impact we strive for. We totally understand the learning curve you mentioned — HighLevel is a powerful platform with a lot of depth, and we’re continuously working to make the onboarding experience smoother and the UI even more intuitive. Your feedback helps us get there. If you ever need help optimizing or dialing in those clunky areas, don’t hesitate to reach out — our team is here to support your growth every step of the way. Thanks again for being part of the HighLevel community! ### 8. Best software there is **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 16, 2025 **What do you like best about HighLevel?** That's it's an all in one tool. Use to spend over $1000 in different softwares and using Zapier to make them all work together. This save a ton of time, money, and sanity **What do you dislike about HighLevel?** Nothing it's the best there is. Would be cool if you could make a tool to create checkin QR codes for events similar to RSVPify **What problems is HighLevel solving and how is that benefiting you?** One software to login into and train on. Easy to use and incredibly customizable. Makes it easy to scale as an Agency owner **Official Response from Jonathan Evans:** > Thank you so much for your fantastic review! We're thrilled to hear that HighLevel has been such a game-changer for you in terms of saving time, money, and simplifying your workflow. It's great to know that our all-in-one solution is helping you streamline your agency's operations. We also appreciate your feedback about the check-in QR code feature. That’s a really interesting suggestion, and we'll definitely take it into consideration as we continue to improve and expand our toolset. We’re always looking for ways to make HighLevel even more versatile for our users. Thanks again for sharing your experience — we’re excited to be part of your agency’s growth and success! ### 9. GHL support is the Best Online for business builders. **Rating:** 5.0/5.0 stars **Reviewed by:** Vince C. | Leave Your Mark Podcast with Vince Cortese, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about HighLevel?** the screen share support and low monthly costs. **What do you dislike about HighLevel?** too much information at once, long wait for support occasionally **What problems is HighLevel solving and how is that benefiting you?** social posting, keeping crm and new relationships current, funnels and email automtion. **Official Response from Jonathan Evans:** > Thank you so much for the great feedback! We're thrilled to hear that you've found our support team to be the best online for business builders — and that screen sharing and our pricing structure are adding value to your experience. We also appreciate your honest note about occasional support wait times and the initial learning curve. We know the platform is packed with tools, and we're always working to improve both the onboarding journey and support accessibility to make things even smoother. It’s great to know that HighLevel is helping you streamline social posting, CRM management, funnel building, and email automation — exactly the kind of impact we love to see. Thanks again for being a part of the HighLevel community! ### 10. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Bernhard S. | Eigentümer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about HighLevel?** Gohighlevel has really good support. I got stuck while setting up my account. That's why I contacted support. Not even 5 minutes later, I had a Zoom call with Susan, a really nice and competent support staff member. She explained everything I wanted to know and even sent a video recording of our conversation. That deserves at least 5 stars. **What do you dislike about HighLevel?** I have not found any disadvantages so far. **What problems is HighLevel solving and how is that benefiting you?** Finally, a software that combines everything in one. From email marketing, SMS, social marketing, and effective automations. **Official Response from Jonathan Evans:** > Thank you very much for your great feedback – we are thrilled about your 5-star rating! It's fantastic to hear that our support was able to help you so quickly and effectively – especially nice that Susan left such a positive impression. That's exactly how it should be: personal, competent, and solution-oriented. We are also very pleased that you are satisfied with the all-in-one functionality of HighLevel. We are continuously developing the platform so that everything works smoothly together – from email marketing to automations. If you ever have questions or feedback, we are always here for you. Best regards – Your HighLevel Team ### 11. I love GHL! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** June 27, 2025 **What do you like best about HighLevel?** I love that it's so comprehensive. If you can imagine it, GHL can facilitate it. **What do you dislike about HighLevel?** It is so comprehensive that it is overwhelming to learn. **What problems is HighLevel solving and how is that benefiting you?** CRM, email, texting, AI solutions. I've actually created a business that is generating income for me because of GHL. **Official Response from Jonathan Evans:** > Hi there, Thank you so much for your kind words — “I love GHL!” is exactly what we love to hear! We’re thrilled that you’re finding real value in HighLevel’s all-in-one platform, especially that it’s helped you build a business and generate income. That’s exactly the kind of success we’re here to empower. We also hear you on the learning curve — with so much functionality, it can feel like a lot at first. Just know our team is actively working to make onboarding and education smoother every day, and we’re always here to support you as you grow. Thanks again for being part of the HighLevel community — we’re excited to see what you build next! – The GoHighLevel Team ### 12. Go High Level makes me more money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design **Reviewed Date:** July 14, 2025 **What do you like best about HighLevel?** A lot of features and the developers listening to the users **What do you dislike about HighLevel?** The HIPAA pricing being so high. The mobile view for email creating isn't great **What problems is HighLevel solving and how is that benefiting you?** My clients need automations and I can solve their problem. **Official Response from Jonathan Evans:** > Thank you for sharing your feedback and for highlighting the value HighLevel brings to your business—we’re thrilled to hear it’s helping you generate more revenue and deliver automation solutions for your clients. We appreciate your recognition of our feature set and our commitment to listening to users. We’ve noted your feedback on HIPAA pricing and mobile email creation, and will ensure it’s shared with our product team for consideration in future updates. Your input helps us continue to improve and innovate so we can better support you and your clients. Thanks for being part of the HighLevel community! — The HighLevel Team ### 13. G2 5 STARS **Rating:** 5.0/5.0 stars **Reviewed by:** Julio C. | Sel Employed, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about HighLevel?** Its entire structure is designed to be able to do things efficiently and effectively. **What do you dislike about HighLevel?** WhatsApp system limits you a lot. It could be better. **What problems is HighLevel solving and how is that benefiting you?** Today GHL is my livelihood, I live off this tool. **Official Response from Jonathan Evans:** > Thank you so much for the 5-star review — we're honored that HighLevel plays such a vital role in your business and day-to-day success. Knowing that GHL is part of your livelihood means the world to us. We appreciate your honest feedback about the WhatsApp system. We're actively working on expanding functionality and improving integrations, and your input helps guide those efforts. Thanks again for being part of the HighLevel community — we're excited to keep building and growing with you. ### 14. The closest thing to a true all-in-one system I have ever seen! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** June 10, 2025 **What do you like best about HighLevel?** Most of what I need to run my business is included in the software. **What do you dislike about HighLevel?** There's a bit of a learning curve and they are so progressive and always evolving so you never know it all. **What problems is HighLevel solving and how is that benefiting you?** Communication with prospects and customers, AI tools, billing and invoicing, Funnels and websites. There's so much. **Official Response from Jonathan Evans:** > Thank you so much for your thoughtful review and kind words! We’re thrilled to hear that GoHighLevel has become such a powerful hub for your business—from communication and billing to websites and funnels. It’s great to know that the all-in-one experience is helping you streamline operations and deliver more value to your clients. We also appreciate your note on the learning curve. You’re absolutely right—our platform evolves quickly because we’re committed to continuous improvement. That said, we know it can sometimes feel like a moving target, and we’re working hard to make the onboarding and learning journey smoother, including more in-platform guidance and updated resources. Thanks again for being part of the GoHighLevel community—we’re excited to keep growing with you! ### 15. This is worth it in the long run! Still alot to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** August 04, 2025 **What do you like best about HighLevel?** All the features, how many things you can do as a SEO platform. **What do you dislike about HighLevel?** It's pretty difficult to figure out how to navigate through and figure out. Also, I am patiently waiting until they add the feature of adding options to post audio to each social media account in the marketing tab (Social links). **What problems is HighLevel solving and how is that benefiting you?** Everything with social media links and SEO operations. **Official Response from Jonathan Evans:** > Thank you for sharing your feedback and for highlighting the value you see in HighLevel’s features for SEO and social media management. We’re glad you’re finding it worthwhile in the long run and exploring all the possibilities the platform offers. We also appreciate your honesty about the learning curve. Our team is continually working to make navigation more intuitive, and we’re excited to share that your suggestion about posting audio to social media via the Marketing tab has been noted by our product team. We’re grateful for your patience and for being part of the HighLevel community—we can’t wait to help you get even more out of the platform as we roll out improvements. — The HighLevel Team ### 16. Functionalities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** August 14, 2025 **What do you like best about HighLevel?** Functionalities and constant updates **What do you dislike about HighLevel?** The difficulty in the limited technical support that is done in Spanish. **What problems is HighLevel solving and how is that benefiting you?** Specific configurations **Official Response from Jonathan Evans:** > Thank you for your review and for highlighting our functionalities and constant updates — we’re glad to hear you’re enjoying the platform’s continued growth and improvements! We also appreciate your feedback regarding Spanish-language technical support. Expanding multilingual support is something we’re actively exploring as our international user base grows, and your input helps us prioritize that need. We’re grateful to have you as part of the HighLevel community and appreciate you sharing your experience! — The GoHighLevel Team ### 17. Love the product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 08, 2025 **What do you like best about HighLevel?** The versatility of the platform. It does so much **What do you dislike about HighLevel?** Not sure yet, would be good to have more services included in the pro price. **What problems is HighLevel solving and how is that benefiting you?** Helping grow my business as a user, but also as a consultant. **Official Response from Jonathan Evans:** > Thank you for sharing your feedback and for highlighting the versatility of the HighLevel platform—we’re thrilled it’s helping you both grow your business and support your clients as a consultant. We appreciate your input about including more services in the Pro plan. Feedback like yours helps us prioritize updates that bring even more value to our users. We’re excited to continue supporting your success and look forward to seeing your business grow even further with HighLevel. — The HighLevel Team ### 18. I love HighLevel because it streamlines my cleaning business, automates client & follow-ups **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Owner operator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about HighLevel?** You love how HighLevel automates client communication, streamlines follow-ups, and helps you secure more cleaning contracts with ease! 🚀 **What do you dislike about HighLevel?** there is endless learning cant keep up once i think i have a good system i need to learn more **What problems is HighLevel solving and how is that benefiting you?** All my business operations **Official Response from Jonathan Evans:** > Michael H., we truly appreciate your amazing feedback! It's great to hear that i love highlevel because it streamlines my cleaning business, automates client & follow-ups. We’re committed to continuously improving your experience with HighLevel! ### 19. High Level is fundamental for any agency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 27, 2025 **What do you like best about HighLevel?** The possibility of having an all-in-one white-label platform, which I can use to implement sales systems for my clients and present it as my own. Additionally, I really like the constant improvement of the platform. **What do you dislike about HighLevel?** That sometimes fails in some browsers. **What problems is HighLevel solving and how is that benefiting you?** Have an all-in-one system for business operation. **Official Response from Jonathan Evans:** > Thank you so much for your thoughtful review and for highlighting how HighLevel is supporting your agency with an all-in-one, white-label platform. We’re thrilled to hear that it’s helping you build and present scalable sales systems for your clients under your own brand — that’s exactly the kind of empowerment we aim to deliver. We also appreciate your recognition of the constant improvements we're making. Your feedback fuels our product development roadmap, and we’re committed to evolving the platform to meet the needs of agencies like yours. Regarding your note about browser-related issues — thank you for flagging that. While we strive for universal compatibility, we know there’s always room to improve. Our engineering team continuously reviews browser behavior to optimize for performance, and we’ll make sure this feedback is shared with them directly. We’re grateful to be a part of your agency’s growth, and if you ever encounter an issue or have a feature idea, don’t hesitate to reach out — we’re always here to help. ### 20. Marketing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about HighLevel?** I can mange my clients account in the same place , no need to jump from this tools to thousand tool **What do you dislike about HighLevel?** master of many skills is a master of none.” This perfectly describes this tool. When it comes to sales management, there are better alternatives. The same goes for building landing pages, automation, and sequences. But this is understandable—after all, everything is in one place. With time, these weak spots will inevitably be refined. It’s only a matter of years before this tool reaches its full potential. **What problems is HighLevel solving and how is that benefiting you?** Help me to build system for my clients **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that marketing manager. We’re committed to continuously improving your experience with HighLevel! ### 21. Great all around product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** June 16, 2025 **What do you like best about HighLevel?** High Level is everything, all in one place. **What do you dislike about HighLevel?** A little too complicated. Not very intuitive. **What problems is HighLevel solving and how is that benefiting you?** I am creating a membership site and High Level has everything I need. However, it is not intuitive and I needed a lot of help from your help desk. **Official Response from Jonathan Evans:** > Hi there, Thank you so much for your thoughtful review and for highlighting the all-in-one power of HighLevel! We're thrilled to hear that it's helping you build your membership site with everything you need in one place—that’s exactly what we strive to deliver. We also really appreciate your honesty about the learning curve. While we aim to offer a robust and flexible platform, we understand that complexity can sometimes get in the way of ease of use. We're glad our support team was able to assist, and we’re continuously working on improving the intuitiveness of the platform based on feedback like yours. Thanks again for being a part of the HighLevel community—your success is our priority! – The GoHighLevel Team ### 22. The Foundational Solution for Any Serious Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 17, 2025 **What do you like best about HighLevel?** It has an all in one shell for the serious needs of any business and an open API so that you can add to and build it into virtually anything you want. **What do you dislike about HighLevel?** It does take a long time to learn because there is sooo much to use! **What problems is HighLevel solving and how is that benefiting you?** Customer tracking as well as exposing our business to the world. **Official Response from Jonathan Evans:** > Thank you so much for your thoughtful review and for choosing HighLevel as the foundation for your business operations! We're thrilled to hear that the platform’s all-in-one capabilities and open API are serving your needs and giving you the flexibility to build and scale your solutions. It’s exactly what we strive to deliver—a robust, adaptable system for serious businesses like yours. We also appreciate your candid note about the learning curve. You’re absolutely right—there’s a lot of power packed into the platform, and that can take time to master. To help with that, we’re continuing to invest in more streamlined onboarding, in-app guidance, and advanced training resources. If there's ever anything specific you feel would make the learning experience easier, we’re all ears. Thanks again for being part of the HighLevel community—and for trusting us to support your customer tracking and business growth efforts. To your continued success, ### 23. Insanely good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** June 13, 2025 **What do you like best about HighLevel?** That I don't have to pay for 30 different softwares **What do you dislike about HighLevel?** The price increase from the base tier to the middle one **What problems is HighLevel solving and how is that benefiting you?** Having to use external "linking" or automation apps, being a google sheets warrior, just saves me so much money and time it's insane **Official Response from Jonathan Evans:** > Thank you so much for your enthusiastic feedback — "insanely good" made our day! We're thrilled to hear that HighLevel is helping you consolidate your tech stack and save both time and money by eliminating the need for multiple third-party tools. That’s exactly what we aim to deliver — powerful, all-in-one functionality without the overwhelm. We also appreciate your note about the pricing tiers. We're always working to ensure our plans reflect the value provided, but your input helps us better evaluate how we scale features and costs for different users. We’ll take this back to the team for review. Thanks again for being a part of the HighLevel community — we’re excited to keep growing with you! – The GoHighLevel Team ### 24. Total Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** I love how HighLevel has a solution for just about any business model! Whether you're running an online or offline business, its features have you covered. **What do you dislike about HighLevel?** I wish workflows were like the Sequences in Infusionsoft. Drag and drop features would make building workflows so much cleaner and easier. Here is an example. https://www.youtube.com/watch?v=GIRQ-ZSOeJw **What problems is HighLevel solving and how is that benefiting you?** I work with insurance agents and HighLevel allows us to build a full sales sequence from one location. From ads online to landing pages and workflow follow-up and appointments. HighLevel allows me to build a full solution for my clients under one roof. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that GHL is a total game changer for your business. We’re committed to continuously improving your experience with HighLevel! ### 25. Best white labeled software for agencies. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** I love the ability to resell the software like a SaaS product. Also, very helpful for our clients to have every feature we need for local businesses in one place. And my favorite thing has to be that they actually take feedback and listen to their users. I love the monthly and weekly live calls with the PMs. **What do you dislike about HighLevel?** We dont have full control over our white labeled SaaS yet, but I think this is getting much better in 2025. **What problems is HighLevel solving and how is that benefiting you?** We have a platform to host our clients on. And we have all features in one place. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that GHL is the best white labeled software for agencies.. We’re committed to continuously improving your experience with HighLevel! ### 26. Pretty good, few glitches here and there but overall pretty good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about HighLevel?** AI assistant. CRM database, lots of options and users. **What do you dislike about HighLevel?** Missed call text back feature does not and has not ever worked :( no matter how many tickets submitted it does not work. Also do not like the excessive fees for data storage, because of course over time the cost will increase to an unsustainable limit putting the business out of business its like an ever increasing rent increase of 5% to 10% on a commercial space, eventually the place will have to move or go out of business :=( **What problems is HighLevel solving and how is that benefiting you?** Solves our data warehousing for C2B business **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! We’re committed to continuously improving your experience with HighLevel! ### 27. Highlevel, hands down best SaaS for agencies, and business owners alike, out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Josh K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about HighLevel?** Ease of use, leadership team. How often do you have the CEO of a major tech company get on a call with you? How about other C Suite leaders? Highlevel outclasses them all and I worked at a major Fortune 50 company. **What do you dislike about HighLevel?** Speed of growth, which isn't necessarily a bad thing, but when you grow as fast as they have there can be tech challenges. They certainly make up for it though in all they provide... it's just an insane amount of value for the actual hard cost they charge. **What problems is HighLevel solving and how is that benefiting you?** It streamlines nearly every aspect of our business, making it easy to manage hundreds of clients with minimal support staff. **Official Response from Chase Buckner:** > Thanks for the review Josh! Glad to hear HighLevel has had such a big impact on your business. Thanks for being part of the community! ### 28. This is it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** July 21, 2025 **What do you like best about HighLevel?** I can build my own business and secure my future. **What do you dislike about HighLevel?** It takes longer to set up than expected. **What problems is HighLevel solving and how is that benefiting you?** GHL is automating time consuming tasks **Official Response from Jonathan Evans:** > Thank you for sharing your feedback on G2! We’re so glad to hear that HighLevel is helping you build your business and secure your future—it’s exactly why we created the platform. We appreciate your note about setup taking longer than expected. Our team is always working to make onboarding faster and smoother, and your feedback helps us improve that experience for all users. It’s great to know that our automation features are saving you time on those repetitive, time-consuming tasks. We’re excited to keep supporting your growth and success! — The HighLevel Team ### 29. GHL is a powerful all in one tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet **Reviewed Date:** May 21, 2025 **What do you like best about HighLevel?** I love how well it integrates with other tools. It is great for nurturing potential clients through your process. The automation capabilities are fantastic. **What do you dislike about HighLevel?** I haven't run into any gripes quite yet. **What problems is HighLevel solving and how is that benefiting you?** It is solving the problem of my lack of experience and catering to my fascination with automations, workflows, and customer relationship managagement. **Official Response from Jonathan Evans:** > Thank you so much for the kind words and thoughtful review! We’re thrilled to hear that GoHighLevel’s integrations and automation capabilities are helping you nurture your clients and explore your passion for workflows and CRM. It's awesome to know that the platform is making your experience smoother—even if you're just getting started. If you ever do run into any questions or want help getting even more out of the platform, our team is here to support you. We're excited to be a part of your journey and can’t wait to see what you build with HighLevel. Thanks again for sharing your experience with the G2 community! ### 30. GHL the gift that keeps on giving! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 05, 2025 **What do you like best about HighLevel?** I like the adversity of GHL...it continues to grow and become even more powerful of a Martech tool. **What do you dislike about HighLevel?** The strength is allso the weakness. It takes time to master all of the tools. **What problems is HighLevel solving and how is that benefiting you?** GHL solves the issues of having to use multiple platforms to manage and exeucute marketing campaigns and performance analysis all under one roof. With all of the tools present, my turnaround time to onboard clients and get results has been cut in half. **Official Response from Jonathan Evans:** > Thank you for sharing your feedback! We’re thrilled to hear that you’re benefiting from HighLevel’s growth and the power of our all-in-one marketing toolset. It's great to know that you’ve seen such a positive impact on your client onboarding and campaign execution. We understand that the breadth of tools can be a bit overwhelming at first, but we’re continuously working to make the platform more intuitive and user-friendly. Your feedback helps us improve and ensures we stay on the right track for you and all of our users. If you ever need any additional guidance or have suggestions on how we can improve the experience, don’t hesitate to reach out. We're here to help you make the most out of every feature! Thanks again for choosing HighLevel. We’re excited to see how your continued success grows with the platform. ### 31. Great system - am excited to use it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** It is all inclusive- includes about all of the basic technology anyone would need to run a business. Ties everything together -CRM, Website, Sales, Marketing and advertizing. **What do you dislike about HighLevel?** I think the documentation could be better. In particular some sort of organized plan for implementation of some of the key components (ie a punch list to get your website and blog up and running). There are certainly plenty of details but without an overall road map things get depressingly overwhelming. I will say the the support is outstanding. **What problems is HighLevel solving and how is that benefiting you?** I was missing leads, not responding in a timely fashion, had a poor system for lead management and spent way too much time trying to get contacts to sync across a number of different platforms (newsletter service, Gmail, my phone, social media ad company, etc) **Official Response from Jonathan Evans:** > Thank you for your honest review! ### 32. A powerful tool that keeps eveything you need in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Chase T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about HighLevel?** I was able to cancel 5 subscriptions. I now am able to send emails, text, have a CRM, tag, and build automations to follow up like the big companies. **What do you dislike about HighLevel?** Tech support, for my use case is rarely able to fix my issues without going to the next tier of support. Had to use outside vendor to build a few things and find workarounds. **What problems is HighLevel solving and how is that benefiting you?** Its an all in one solution. Once you know how to navigate it, it becomes indispensable. **Official Response from Jonathan Evans:** > Thank you for your feedback! We're thrilled to hear that HighLevel has helped you consolidate multiple subscriptions and streamline your communication, CRM, and automation processes. Our goal is to provide an all-in-one solution that empowers businesses to operate like industry leaders. We appreciate your honesty regarding tech support. We’re continuously working to enhance our support experience, ensuring that issues are resolved more efficiently at every level. If there’s anything specific we can do to improve your experience, please don’t hesitate to reach out. We're grateful to have you as part of the HighLevel community and look forward to helping you grow even further! 🚀 ### 33. Great CRM and marketing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 21, 2025 **What do you like best about HighLevel?** I like software organisation and automations potentials. It has great marketing tools implemented. **What do you dislike about HighLevel?** I do not like that I can not find Products attached to opportunity, that is the easiest way to track your orders/shipments. Also, make options for translating in full Estimates and Invoices. Some coutnries has special rules, so customizing documents are very important functionality. Task managment should be a little bit better. Add check list in task, it would add so much value to tasks. Also, allow Kanban **What problems is HighLevel solving and how is that benefiting you?** Process organisation at some level (CRM), calendars, funnels, webiste. **Official Response from Jonathan Evans:** > Thank you so much for taking the time to share your thoughts and for highlighting the strengths you’ve found in HighLevel, especially around our CRM structure and automation capabilities. We're glad to hear the platform is helping you with process organization and marketing execution—that’s exactly what we aim to support. We also truly appreciate your constructive feedback on areas where we can improve. Your insights about linking Products to Opportunities, enhancing task management (like checklists and Kanban views), and enabling more customizable, fully translatable Estimates and Invoices are incredibly valuable. These are use cases we’ve heard echoed by other users, and your input helps us prioritize what matters most. We’ve shared your suggestions with our Product and UX teams for deeper review. Please keep an eye out for upcoming updates, as we’re constantly working to improve functionality across core areas like task management and document customization—especially for international users. Thanks again for your review and for being a part of the HighLevel community. If you have additional ideas or questions, feel free to reach out through our feedback channels—we’re always listening! ### 34. It is very updated and innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** July 07, 2025 **What do you like best about HighLevel?** The fact that they are updated on everything i need. **What do you dislike about HighLevel?** i really haven't had any issues that was fixed with expressing them **What problems is HighLevel solving and how is that benefiting you?** just helping with marketing to my clients **Official Response from Jonathan Evans:** > Thank you so much for your kind words and for taking the time to share your experience on G2! We’re thrilled to hear that you find HighLevel innovative and that we’re keeping you updated on everything you need. It’s great to know our platform is helping you market effectively to your clients. We’re also glad that any issues you’ve experienced were quickly resolved—our team is always here to support you. Your feedback motivates us to continue improving and innovating so you can achieve even greater success. Thanks again for being part of the HighLevel community! — The HighLevel Team ### 35. Marshall - The best support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about HighLevel?** So far, the support. Marshall was calm, understanding and very knowledgable about High Level and how we can make it fit with our organisation. He really did make an effort and could be the difference between us choosing High Level. Great work! **What do you dislike about HighLevel?** No API access during trial - very difficult to understand how we can fully integrate without this. Document management could be more natively intuitive for businesses needing to print physical documents. We we write something ourselves using the API, so no biggie. **What problems is HighLevel solving and how is that benefiting you?** We need a new CRM! **Official Response from Jonathan Evans:** > Verified User in Financial Services, we appreciate your feedback! It's great to hear that Marshall - the best support!. We’re committed to continuously improving your experience with HighLevel! ### 36. NONE can compare! **Rating:** 5.0/5.0 stars **Reviewed by:** Judy F. **Reviewed Date:** March 31, 2025 **What do you like best about HighLevel?** A TRUE all-in-one platform! This company really listens to what we need and they deliver. I highly recommend to everyone! **What do you dislike about HighLevel?** There is A LOT to learn - because it does so much. Support is hit or miss, but there are many helpful people in HL groups. **What problems is HighLevel solving and how is that benefiting you?** My favorite feature is the all-in-one thread for clients. I used to go from FB to text to email trying to find where the conversation was. Now there is one place. **Official Response from Jonathan Evans:** > Thank you so much for your incredible feedback — "NONE can compare!" is high praise, and we're truly honored! We're thrilled to hear that you're enjoying the power of our all-in-one platform and that you feel heard by our team. Building tools that empower our users and continuously improving based on real feedback is at the heart of what we do. We hear you on the learning curve — with so much functionality packed in, it can definitely take time to master it all. We're actively working on making that journey smoother through better onboarding, training resources, and community-driven support. As for the support experience, your honesty helps us improve, and we’ll be sure to pass that along to the team. Thanks again for recommending HighLevel to others — your success is what drives us! ### 37. Power packed features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** Is by far the most affordable and feature-rich marketing automation and CRM combo available for coaches, consultants, and small businesses. It's so practical and easy to use, that I happily disregard some of the imperfections or things that other platforms do better. No platform has everything, but HighLevel has the best combination I've seen by far. **What do you dislike about HighLevel?** Not as polished and mature as enterprise solutions like Hubspot. **What problems is HighLevel solving and how is that benefiting you?** Most of my clients are small businesses who would otherwise not use marketing automation features that save them land new customers while saving loads of time. Other solutions are far too costly and difficult to use. Even if they can afford them, they have to pay consultants to implement them. HighLevel is quick to implement with settings that are quick to navigate and preconfigure. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that GHL has many power packed features. We’re committed to continuously improving your experience with HighLevel! ### 38. The most powerful Digital Marketing platform on planet earth! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** Their continuous improvement and powerful marketing tools can be integrated into everything you need to build the business of your dreams! **What do you dislike about HighLevel?** Sometimes it's hard to find out about the latest info on new features, just because of the reading time to absorb it all. There are seriously so many options some small businesses can get distracted... but HighLevel does remind us from time-to-time to focus on the basics and you will find your sales grow every year! **What problems is HighLevel solving and how is that benefiting you?** AI Voice automation for small businesses and offloading the digital marketing for the service industries **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that GHL is the most powerful digital marketing platform on planet earth!. We’re committed to continuously improving your experience with HighLevel! ### 39. The Best Digital Business Platform on the Planet **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** This platform can transform any business or agency into a high functioning powerhouse. And help you get to the top of your desired marketing platform. From Organic to Social to Paid Ads **What do you dislike about HighLevel?** Some of the features have a long way to go to out preform the competitors. But then again you don't need another tool and you can start with the essentials and grow when the tool grows because WITH GHL THE TOOLS ALWAYS EVOLVE TO MORE **What problems is HighLevel solving and how is that benefiting you?** The need for multiple platforms to manage clients businesses as well as my own. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that GHL is the best digital business platform on the planet. We’re committed to continuously improving your experience with HighLevel! ### 40. best crm ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** March 30, 2025 **What do you like best about HighLevel?** versitilaty, nimbelness, effectiveness, data accuracy **What do you dislike about HighLevel?** some basic crm features are still missing **What problems is HighLevel solving and how is that benefiting you?** automation setups, email marketing, multi channel sales campaigns , project mamangement, lead collection and management, advanced customer management, product and payment processing. it is helping by automating very complex systems, which speeds up our work, makes us more efficient and productive, and keeps the overhead cost low because we dont have to hire as many people as we would have to wothout these systems. **Official Response from Jonathan Evans:** > Thank you for sharing your detailed feedback! We’re thrilled to hear that HighLevel’s versatility, effectiveness, and data accuracy have had such a positive impact on your operations. It’s great to know that our automation, email marketing, multi-channel sales campaigns, and project management features are helping streamline your processes and increase efficiency. We also appreciate your input regarding missing basic CRM features. We're always working on improving the platform, and your feedback will help guide us in making HighLevel even more comprehensive. Thanks again for choosing HighLevel! We're excited to continue supporting your growth and helping you stay efficient, productive, and cost-effective. ### 41. amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 17, 2025 **What do you like best about HighLevel?** it is easy to use and has a lot of support **What do you dislike about HighLevel?** Nothing so far, the plaform is very easy to use. **What problems is HighLevel solving and how is that benefiting you?** it allows me to work with clients on websites while promoting GHL for my affilate business **Official Response from Jonathan Evans:** > Hi there, Thank you so much for the kind words and for taking the time to share your experience — we're thrilled to hear that you're finding the platform easy to use and well-supported! It’s awesome to know that HighLevel is helping you work seamlessly with clients on websites while also supporting your affiliate business. That’s exactly the kind of flexibility and value we strive to deliver. We’re grateful to have you in the community and are here anytime you need us. Let’s keep building together! – The GoHighLevel Team ### 42. Why are you not using High Level? **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** March 29, 2025 **What do you like best about HighLevel?** I’ve built many CRM systems, and HighLevel continually allows me to take on any challenges I might face supporting businesses **What do you dislike about HighLevel?** The level of support could be improved, often times the people who are answering. The chat support are not subject matter experts and there’s no phone number to talk to an actual human being about support. **What problems is HighLevel solving and how is that benefiting you?** Most businesses have lost touch with the relationships of their clients and my systems within HighLevel are solving that problem **Official Response from Jonathan Evans:** > Thank you for your valuable feedback! We're thrilled to hear that HighLevel has been a powerful tool in helping you overcome challenges and support businesses effectively. We also appreciate your insights regarding support. We understand that having access to subject matter experts is important, and we're actively working on enhancing our support team's expertise and providing more ways to connect with us, including additional support options. It's fantastic to hear that HighLevel is helping you rebuild client relationships and providing solutions that make a difference for businesses. We truly value your continued partnership and will keep working to improve both our platform and support experience. Thanks for being part of the HighLevel community! ### 43. BEST CRM ON THE PLANET **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about HighLevel?** Its completely changed my business. Gohighlevel is the best crm on the planet. if your thinking about switching just do it. you can thank me later. **What do you dislike about HighLevel?** There is no easy way to create a fulfillment pipeline for home services. Being able to add crews and assign projects and enter in their own material list to customise proposals and project builds would be amazing. **What problems is HighLevel solving and how is that benefiting you?** Its solving having a bunch a seperate apps or paying for a crazy expensive CRM . It helps in organizing clients, reading data, streamlining markteing and sales. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that best crm on the planet. We’re committed to continuously improving your experience with HighLevel! ### 44. Great tools and easy in use. All in one and to grow my business and the business of my clients. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** July 07, 2025 **What do you like best about HighLevel?** Automation tools and easy in use, Sms, whatsapp integrations **What do you dislike about HighLevel?** Calender options would like to be more open for extensions like booking tool for rental periods **What problems is HighLevel solving and how is that benefiting you?** Automations **Official Response from Jonathan Evans:** > Thank you so much for sharing your feedback! We’re thrilled to hear you’re enjoying our automation tools and integrations like SMS and WhatsApp — it’s great to know they’re helping you grow your business and your clients’ businesses. We also appreciate your suggestions about expanding calendar capabilities, especially for rental period bookings. Our product team is always looking for ways to make HighLevel more flexible, and feedback like yours helps us prioritize future updates. We’re grateful to have you in the HighLevel community and look forward to continuing to support your success! — The HighLevel Team ### 45. Not perfect, but it's awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about HighLevel?** I love that there is no up-charge for a larger contact list or more user seats. The ongoing innovation is great as is the ability to request features (which they actually look and act on). **What do you dislike about HighLevel?** Although a plus, the innovation is also a minus as there is often a new interface or placement of tool to learn. Basically, just keeping up with all the things it can do. **What problems is HighLevel solving and how is that benefiting you?** I have been able to get rid of some of my tech stack as HighLevel has so much integrated **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that the best company ever. We’re committed to continuously improving your experience with HighLevel! ### 46. Issues with Zoom window and they cqn't fix it? **Rating:** 1.5/5.0 stars **Reviewed by:** Hosea S. | Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2025 **What do you like best about HighLevel?** It would be GREAT if I can get my issue resolved? **What do you dislike about HighLevel?** I have a issue they tried to fix several times, but to no avail? **What problems is HighLevel solving and how is that benefiting you?** I can't use it right now, they can't fix my issue? **Official Response from Shaun Clark:** > What is your ticket number? ### 47. Replaces over $1500 of monthly subscriptions **Rating:** 5.0/5.0 stars **Reviewed by:** Paul D. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about HighLevel?** Everything is vertically integrated and all inclusive. Unlike other solutions that requires a third party apps to work together. **What do you dislike about HighLevel?** The learning curve is pretty vertical and takes a consistent dedicated effrt to not only master but stay abreast of the continuous changes and improvements **What problems is HighLevel solving and how is that benefiting you?** Before High Level I had to connect al my tools together wth a third party app such as Zapier. Now I have all I need in one tool and it all works together. I do not have to worry if an API changes breaks . **Official Response from Jonathan Evans:** > Paul D., we truly appreciate your amazing feedback! It's great to hear that replaces over $1500 of monthly subscriptions. We’re committed to continuously improving your experience with HighLevel! ### 48. HighLevel is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about HighLevel?** I love the utility of the software are the inclusivity of their community. There is so much potential in the use of their business and the opportunities are endless. **What do you dislike about HighLevel?** The interface can be a little outdated and bugs do arise a little often but overall an amazing software with constant updates and reviews on features and interface. **What problems is HighLevel solving and how is that benefiting you?** HighLevel allows me to condense all my software uses into one platform, along with giving me the ability to perform the same for my clients and give them a robust software. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that highlevel is amazing. We’re committed to continuously improving your experience with HighLevel! ### 49. High Level the best path to create Wealth & Service the masses for Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about HighLevel?** The all in one feature, ease of use & outstanding customer support with the help tickets **What do you dislike about HighLevel?** Not having a clear step by step of progression to High Level Proficency & a way to keep track of the level of progression so that the learner can stay on track and know where they are or left off if life gets in the way. **What problems is HighLevel solving and how is that benefiting you?** For all the service High level provides it is a major cost saving than having to duck tape multiple services together and pay multiple fees. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that high level is the best path to create wealth & service the masses for businesses. We’re committed to continuously improving your experience with HighLevel! ### 50. Fun and challenging **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** I like the support from GHL and the whole community. Being a soloprenuer, you feel like you're on a island at times. It's great to connect with people from all over the world that help each other to go after freemdom and build something that helps others. **What do you dislike about HighLevel?** I don't like the look of GHL. We get the tech and fuctionality part but the look needs to be upgraded. **What problems is HighLevel solving and how is that benefiting you?** I'm still growing and just being able to start a business and make a little money is helping me. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that GHL is fun and challenging. We’re committed to continuously improving your experience with HighLevel! ## HighLevel Discussions - [HighLevel feels full of glitches and bugs for me, how are you getting it stable?](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable) - 1 comment, 1 upvote - [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote - [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote - [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote - [Is HighLevel a CRM?](https://www.g2.com/discussions/is-highlevel-a-crm) - 1 comment, 1 upvote - [View HighLevel pricing details and edition comparison](https://www.g2.com/products/highlevel/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A17%3A22+-0500&secure%5Bsession_id%5D=d2fcd493-4b2f-427a-b6ba-fe585def4322&secure%5Btoken%5D=a971c41ebb2f8cde8cb5fa3282852913e9b63d162a3d6d54be521a5997869b10&format=llm_user) ## HighLevel Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Cloudflare One (SASE)](https://www.g2.com/products/cloudflare-one-sase/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [GitHub Models](https://www.g2.com/products/github-models/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google My Business](https://www.g2.com/products/google-my-business/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [Launchpad](https://www.g2.com/products/canonical-ltd-launchpad/reviews) - [Meta](https://www.g2.com/products/meta-ai-meta/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - [Mobiz](https://www.g2.com/products/mobiz/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## HighLevel Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Customer Support** - Case Management - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Consumer Intelligence** - Competitive Analysis **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name - Custom Domains - Customizable Forms - Customizable Branding - Customizable Templates **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Analytics** - Trends - Performance Tracking - Email Tracking **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Reporting - Dashboards **Campaign Management** - Event / Webinar Marketing - Calendaring - Campaign Management - Workflow Management - Template Management **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Media Management - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Growth** - Site Analytics - Marketing Tools - E-Commerce - Hosting - Online Booking Tools - Website Analytics **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Social** - Social Campaigns - Social Media Advertising - Drip Campaigns - Multi-Campaign **Access** - Software Pairing - Browser Extension - Individual Download **Content** - Email Integrations - Content Management - Permissions - WordPress Tool - Design Management - Website Management - eCommerce Management - SEO Management - Website Integration - Social Media Integration - Third-Party Integrations **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Support** - Customer Support **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Shopping Cart - Online Store Builder - Real Time Editing - Multi-Language - Landing Pages/Web Forms - CRM - API - Activity Tracking - Generative AI - Alerts/Notifications - Visitor Tracking - Survey Builder - Auto Update - Widgets - AI Copilot - SSL Security - Data Import/Export - Customizable Fields - Activity Dashboard - Media Library - WYSIWYG Editor **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top HighLevel Alternatives - 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