HighLevel Reviews & Product Details

I like how easy it is to use. I've integrated automation solutions for my company in just a few minutes, something that would have taken me weeks with other tools. Review collected by and hosted on G2.com.

The availability of their API in the full plan initially complicated some functions. Review collected by and hosted on G2.com.

I have used HighLevel for clients and my own business, focusing on all marketing efforts, especially lifecycle marketing. HighLevel allowed for the easy build of funnels, which was quite beneficial. I like that it has all the features in one platform; chat, email, website, and CRM, making it a comprehensive tool. The customer profile email tracking feature is helpful as it allows me to see what emails and chats certain leads have received, enabling me to continue optimizing their lifecycle experience. Review collected by and hosted on G2.com.

I find the platform technologically glitchy and unreliable, almost like the Walmart of CRM platforms. It's hard to keep your email domain healthy because they share your email server with many IP addresses, and it often misfires from a tech perspective. Review collected by and hosted on G2.com.

I like that HighLevel makes it easy to build funnels. The initial setup was also easy, especially when creating lists with CSVs of contact information. Review collected by and hosted on G2.com.

I find HighLevel kind of clunky and not as user-friendly as some other platforms. It just has a not intuitive design, and there's more manual work needed to build the funnels. Some of the filtering didn't work like others. Review collected by and hosted on G2.com.

all in one ai, webiste, and marketing solution Review collected by and hosted on G2.com.

The software feels a bit complicated during the initial setup. Review collected by and hosted on G2.com.

I like that HighLevel centralizes everything — CRM, automations, funnels, email, SMS, and scheduling — into one platform, replacing multiple tools and keeping my entire workflow organized and automated. This all-in-one setup saves me time, reduces costs, and makes my workflow simple and efficient. I switched to HighLevel because it combines tools like ClickFunnels, Mailchimp, and a separate CRM, greatly simplifying my day-to-day tasks. Review collected by and hosted on G2.com.

The main areas that could be improved in HighLevel are usability and stability in some features. The platform can feel a bit complex and overwhelming for new users, and some parts of the UI aren’t always intuitive. A few tools occasionally feel buggy or slow, especially when working with workflows or page builder elements. More polished design flexibility and smoother onboarding would make the overall experience even better. Review collected by and hosted on G2.com.

I really like HighLevel's conversation inbox; it's my personal favorite feature. It lets me communicate with potential and existing customers while having a complete history and record of their account and interactions with us. Besides that, HighLevel offers a variety of features that I use both in the background and on the front end. The AI agents we previously discussed are also great, and I appreciate the ability to quickly create funnels. Additionally, the social media planner is another favorite tool of mine, allowing me to share and respond to reviews through AI. Review collected by and hosted on G2.com.

Sometimes, the UI could be more consistent across the platform. Review collected by and hosted on G2.com.

I love their customer support, to be honest. I think they're very fast. I love that as soon as you sign up, you have your onboarding call, and they incentivize you by adding $25 into your wallet if you attend, to make sure you're actually successful with your journey. I think they're really great, and I like that they're always updating their product according to industry needs. Review collected by and hosted on G2.com.

I think there's like too much going on at once. Maybe, like, you know, you have the agency view, you have the dashboard, etcetera. So maybe just like dumbing it down a little bit. Review collected by and hosted on G2.com.

Everything is all in one place. Once you figure out how to use it all it's very easy to duplicate automation and workflows to get more work done faster. Review collected by and hosted on G2.com.

It has a lot of capabilities that I don't use. There is so much to learn that it can feel overwhelming. Review collected by and hosted on G2.com.

I find HighLevel flexible and easy to use. It's very easy to set up and helps us keep all our customer data in one place. It streamlines the collection of data on new leads and prospects. I also appreciate the affordable pricing compared to our previous tool, HubSpot, which included many features we never used. We use HighLevel to maintain our customer list and deals, send marketing emails, and build forms for our website. I also like how we can integrate their forms and calendars with our website built on Squarespace. Review collected by and hosted on G2.com.

I wish the email marketing side had a few more features. Review collected by and hosted on G2.com.

I love the power of HighLevel and the possibilities it offers to address so many different aspects from one place. I appreciate how it facilitates customer service and improves their experience day by day. It's impressive not having to be subscribed to more than a dozen different tools, as HighLevel does it all in one and is fully integrated. Its updates are amazing and the functionalities, such as automations, email marketing, AI agents, web design platform, social media schedulers, and calendars, are numerous, which practically solves any marketing problem a company wants to tackle. Review collected by and hosted on G2.com.

They are working on its improvement, but the acquisition of phones for South American and European countries is still a pending task. Review collected by and hosted on G2.com.