HighLevel Reviews & Product Details

I find HighLevel to be really great for managing everything from one dashboard, which includes my payments and outreach setup. The ease of building websites, stores, or funnels, and having numerous funnels working is something I really appreciate. Hosting is very easy, making organization simple. I mainly use HighLevel for my funnel, and having it live there is fantastic. The automation capabilities, like WhatsApp, SMS, or email automations, are extremely easy to set up and use. The billing process is straightforward too. I enjoy the very easy dashboard and clean navigation; it makes finding settings straightforward. Additionally, setup with HighLevel was flawless, as everything is accessible once you have access to the account. I can start creating funnels, automations, and have everything in the same dashboard. Pricing is also flawless. Review collected by and hosted on G2.com.

Nothing really Review collected by and hosted on G2.com.

I like using HighLevel because it allows me to automate various marketing workflows for clients, which helps us do more with less. The integration with WhatsApp is good and easy to use. Additionally, I value that HighLevel has many settings and integrations, although what I use the most are the workflows. Review collected by and hosted on G2.com.

I believe that HighLevel could greatly improve its interface. With so many functions, it is sometimes confusing to know how to get to what you need to execute. I think the user experience is what needs the most improvement. Also, I don't like that besides paying for the plan, there are many additional costs you also have to cover, it seems like they are always looking for ways to get more money out of you. Review collected by and hosted on G2.com.

I like that HighLevel is always adding new features, which is great since I pay a flat fee and can have unlimited subaccounts and white label it as my own software. This setup helps me generate monthly recurring revenue and manage over 100 clients from one dashboard, charging each of them a monthly fee. The initial setup was also really easy. Review collected by and hosted on G2.com.

The AI studio is powerful but a bit raw. The UI/UX requires improvement, and the reporting and analytics need work. Email deliverability and setup are also areas that could be better. The mobile experience in web builders and the general client experience could be cleaner. Review collected by and hosted on G2.com.

It allows you to host multiple websites in one account and to white label websites for clients. Review collected by and hosted on G2.com.

It was a little tricky to get my first website homepage set up but I figured it out. Review collected by and hosted on G2.com.

It's all in one, I can access different aspects of my business in one dashboard- not the best tools but everything I needed to get started. Review collected by and hosted on G2.com.

The keyboard shortcuts optimization and some of the editing features inconsistently popping up with hover. Review collected by and hosted on G2.com.

I like that I can "white label" the CRM to be our own and also get other solutions to bolt right in and service our clients and customers in a seamless platform. It's absolutely amazing at omnichannel integration and it keeps getting better from here with blogging and multi-payment invoicing! Review collected by and hosted on G2.com.

There isn't much to dislike other than features missing that are "on the way." It is just a matter of time for these features to be there. Review collected by and hosted on G2.com.

I like how HighLevel combines CRM, automation, and marketing tools into one platform, which saves a lot of time. The platform helps manage leads, automate tasks, and keep all client interactions organized in one place. The initial setup was fairly straightforward, and once everything was configured, it was easy to start the day. Review collected by and hosted on G2.com.

This platform has a lot of features, so the learning can feel a bit steep at first. Features like workflow automation and funnel setup can take some time to learn, more guidance and onboarding tips would make the process smoother for new users. Review collected by and hosted on G2.com.

I like the Social Planner, the AI Chat, the AI Voice, the Referral Programs, and the Gift Cards on HighLevel. Creating, teaching, and incorporating the AI Chat into the available channels is very easy, quick, and very effective. I also appreciate the centralization provided by HighLevel, where everything essential is on a single platform. Review collected by and hosted on G2.com.

The website builder is terrible. The UI and UX are very complicated and there is a tendency to have everything without basic things working 100%. The calendars are a nightmare. The design capabilities of the website builder are far from advanced and the editing is very outdated. The interface is confusing and very cluttered, in addition to unclear informative tooltips. The initial setup of HighLevel was very complicated. Review collected by and hosted on G2.com.

I like how easy HighLevel is to use and how the different modules are readily available. The texting, voice calls, and documentation links are particularly handy. The way everything interconnects with social media is fantastic. Review collected by and hosted on G2.com.

I think there could be a better understanding of databases. For example, when I try to configure pipelines or set up automation, it doesn't always work well. Also, keeping track of invoices or other information is not as good as it could be. I wish it were more like Asana, Zoho or Salesforce in that regard. The initial setup was fairly easy but needed a lot of tweaking to get everything to function perfectly for the tasks. Review collected by and hosted on G2.com.

I like that HighLevel acts as a single, unified platform that consolidates nearly all of our sales and marketing workflows into one place. I also love how flexible and customizable the funnels and workflows are. We can build highly tailored automation for lead nurturing, client onboarding, follow-ups, and retention without needing coding skills. The visual workflow builder is intuitive but powerful, so we can adapt quickly for different industries or client types. Review collected by and hosted on G2.com.

I find the email deliverability and local delivery options to be not as strong as specialized tools. For German and EU businesses, compliance with GDPR and local email practices is critical. We’ve noticed slightly lower deliverability compared to dedicated tools, and some region-specific settings feel like an afterthought rather than fully integrated. The initial setup of HighLevel was functional but definitely came with a steep learning curve, especially for our team focused on B2B use in Germany. Review collected by and hosted on G2.com.