HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Chase Buckner

Used by PagerDuty and 2 others

Beta

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

AI Workflows

See how people combine HighLevel with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Sales

Qualify, Nurture, and Book Leads from Facebook Ads Automatically

Skip the qualification forms that make prospects feel screened and instead guide them through natural conversation to book only ready leads, freeing you from hours of manual sorting. Multiple ad campaigns funnel into one system that routes qualified prospects through tailored nurture sequences and books calendar slots automatically.

Tools used:

HighLevel

Try the workflow

Blueprint · Sales

Route Leads to the Right Brand With One Chatbot That Reads Intent, Not the Website

Stop losing cross-brand leads that die because customers ask about the wrong company's product on the wrong website. One intelligent chatbot reads what visitors actually want and routes their inquiries to the correct brand's pipeline with full context intact.

Tools used:

HighLevel

ChatGPT

Try the workflow

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HighLevel Integrations

(28)

Verified by HighLevel

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G2 reviews are authentic and verified.

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Biju Y.

Advisor

Enterprise (> 1000 emp.)

1/14/2026

"Great One-Stop CRM and Automation Platform for Businesses of Any Size"

4.5/5

What do you like best about HighLevel?

It’s a great platform and a true one-stop solution for CRM needs and automation. In my experience, it’s suitable for small, medium, and large businesses alike. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The product cannot be custom built for a specific client Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

edit

Thanks Biju! Glad to hear you're digging the platform.

Megan S.

Owner

Small-Business (50 or fewer emp.)

12/22/2025

"All-in-One Marketing Platform That Saves Time"

5/5

What do you like best about HighLevel?

I like that I don’t have to juggle five different tools anymore. CRM, email, SMS, funnels, calendars, and automation all live in one dashboard. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Sometimes the dashboard lags or pages don’t load as expected, which can be frustrating when I’m trying to work fast. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you for sharing your experience!

We’re so glad HighLevel is helping you simplify your tech stack and bring everything into one unified dashboard. Saving time, reducing costs, and improving conversions is exactly what we strive to support.

We also appreciate your feedback about occasional lag — performance is important, and our team is continuously working to optimize speed and reliability.

Thanks for being part of the HighLevel community!

— The HighLevel Team

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

3/30/2026

"Seamless Multi-Client Integration at a Great Single Price"

4.5/5

What do you like best about HighLevel?

I love the integration with all the client tools. I can use it across multiple clients while paying a single price, which makes it really convenient. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The interface feels outdated, and it isn’t very colorful or easy to look at. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

edit

Thanks for the review! Glad you're enjoying the all-in-one toolset and the flat pricing. We're working hard on a big interface enhancement, so stay tuned!

Aditya P.

Customer Success Advisor

Enterprise (> 1000 emp.)

11/11/2025

"Exciting and Engaging Platform for Continuous Learning"

5/5

What do you like best about HighLevel?

The platform is both exciting and engaging, making it consistently enjoyable to learn and grow here. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

At the moment, I haven't experienced much yet since I'm still new to this. I'm exploring and trying to make the most of it. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you so much for sharing your experience! We’re thrilled to hear that you find the platform exciting and engaging — continuous learning and growth are exactly what we strive to foster here at HighLevel.

It’s great to know that you’re already exploring the tools and taking an active role in supporting clients through onboarding. As you continue to dive in, you’ll uncover even more ways to streamline processes, automate workflows, and enhance the client experience.

Welcome aboard — we’re excited to have you growing with us!

Verified User in Market Research

Small-Business (50 or fewer emp.)

4/23/2026

"Robust and Affordable, but Upgrades and Billing Transparency Need Work"

3/5

What do you like best about HighLevel?

It is robust and affordable, and has the majority of features Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Often upgrades cause processes to "break" and the billing is often complicated and not transparent Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

edit

Thanks for the review! Glad to hear you're enjoying the breadth of the platform. We'll work on bringing more clarity around billing 👍

Fer P.

VP of AI Strategy and Innovation

Small-Business (50 or fewer emp.)

11/26/2025

"All-in-One Marketing Automation That Simplifies Everything"

5/5

What do you like best about HighLevel?

It's a complete turn key marketing automation platform. It has helped me consolidate many tools. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

So many features is a good thing, but alot of them need to be built deeper. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you so much for taking the time to share your experience! We’re glad to hear that HighLevel has helped you consolidate multiple tools into one turnkey marketing automation platform and that you rely on it daily—especially for supporting your franchise clients with Voice AI Agents.

We also appreciate your honest feedback around feature depth. As we continue to evolve the platform, expanding and refining existing features is a key focus for our product team, and insights like yours help guide that roadmap.

Thanks again for being part of the HighLevel community—we’re excited to keep building alongside you!

Steven H.

1/27/2026

"Powerful Features with Excellent Customer Service"

5/5

What do you like best about HighLevel?

I really like the functions of HighLevel. It helps me produce top quality AI images and send messages to multiple social media platforms at the same time. The customer service is really good, which makes my experience even better. The initial setup was pretty straightforward, and I would definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Nothing Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you so much for your kind review!

We’re thrilled to hear that you’re enjoying the AI image capabilities and the ability to message across multiple social platforms simultaneously. It’s great to know the setup process was smooth and that our customer service team has made your experience even better.

We truly appreciate your recommendation and are excited to continue supporting your success with HighLevel!

— The HighLevel Team

Verified User in Insurance

Small-Business (50 or fewer emp.)

12/20/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"All-in-One Automation Powerhouse for Business Growth"

4.5/5

What do you like best about HighLevel?

The automations and AI blend is amazing. What i love the most is that you get everything a business needs setup under one roof and you can efficiently advance your business so much by automating it, keeping a perfect eye on the leads, and always be on track. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

extra timelines for a2ps.

domain setup is still limited Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you for the great feedback!

We’re thrilled to hear that the automation and AI capabilities are helping you and your clients grow more efficiently. Bringing everything under one roof so businesses can scale with confidence is exactly what we aim to deliver.

We also appreciate your comments regarding A2P timelines and domain setup limitations. We understand how important those areas are and are continuously working to improve both speed and flexibility.

Thanks for being part of the HighLevel community — we love seeing your clients succeed!

— The HighLevel Team

Mikhela C.

Dance Choreographer • Marketing

Small-Business (50 or fewer emp.)

12/16/2025

"Simplifies Lead and Customer Management with Seamless Communication"

4.5/5

What do you like best about HighLevel?

I like that HighLevel is easy to use and they're constantly making improvements that make the platform more exciting and easier to use. I appreciate the ability to send customized emails and text messages where the customer's details automatically fill in. I also value the ease of organizing customer information. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

While upgrades are great, sometimes when upgrades are being made, the platform lags as a result. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you for your review!

We’re so glad to hear that HighLevel is helping you stay organized and making client communication seamless. It’s great to know features like customized emails, SMS personalization, and improved usability are adding value to your workflow.

We also appreciate your feedback regarding occasional lag during upgrades. Our team is continuously working to improve performance and ensure updates enhance — not interrupt — your experience.

Thanks again for being part of the HighLevel community!

— The HighLevel Team

Allan G.

Freelance Customer Support

Small-Business (50 or fewer emp.)

1/20/2026

"All-in-One Lead & Client Management That Delivers"

4.5/5

What do you like best about HighLevel?

It offers all-in-one capabilities for lead and client management. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It’s a complicated platform to customize according to my needs, and I needed a lot of support from their product team to get it set up the way I wanted. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you for your review!

We’re glad to hear that HighLevel is helping you manage leads and client communication all in one place. Keeping calling, texting, and contact management organized within a single platform is exactly what we aim to simplify.

We also appreciate your honest feedback about customization. HighLevel is powerful and flexible, but we understand it can take some support to get everything set up just right. We’re continuously working to improve onboarding and make customization more intuitive.

Thanks for being part of the HighLevel community!

— The HighLevel Team