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# HighLevel vs Pipedrive Comparison - What are their main differences?

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Pricing

**HighLevel**
Free Trial

**$97.00** per\_user Per Month · Basic

**Pipedrive**
Free Trial

**$19.00** per\_user Per Month · Lite

**$34.00** per\_user Per Month · Growth

**$64.00** per\_user Per Month · Premium

**$89.00** per\_user Per Month · Ultimate

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**Pricing Insights**
from reviews

Perceived Cost

**HighLevel**
$$$$$

**Pipedrive**
$$$$$

Average Discount

**HighLevel**
13%4% more

**Pipedrive**
9%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**HighLevel** 6 months
Based on 100 responses

**Pipedrive** 6 months
Based on 100 responses

Return on Investment

**HighLevel** 6 months
Based on 100 responses

**Pipedrive** 6 months
Based on 100 responses

 ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel")

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

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**Pros & Cons**
from reviews

**HighLevel**
[
Features (156)
](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews)[
Helpful (140)
](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews)[
Learning Curve (141)
](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews)[
Missing Features (91)
](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews)

**Pipedrive**
[
Easy to Use (1150)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2520909&qs=pros-and-cons#reviews)[
Tailored CRM Workflows (411)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2521625&qs=pros-and-cons#reviews)[
Limited Report Insights (200)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2520684&qs=pros-and-cons#reviews)[
Rigid Fields And Layouts (173)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2520867&qs=pros-and-cons#reviews)

Integrations

**HighLevel**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d5220037917b5e22299bcf93896c3ecb/google-ads.jpg "Product Avatar Image")

Google Ads

](https://www.g2.com/products/google-ads/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[
View all
](https://www.g2.com/products/highlevel/integrations)

**Pipedrive**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b3885e412601ba5c4ff30299d594504/act-on.png "Product Avatar Image")

Act-On

](https://www.g2.com/products/act-on/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cbd5b010f67ae3fab1d3b3c63a5eebea/activedemand.png "Product Avatar Image")

ActiveDEMAND

](https://www.g2.com/products/activedemand/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0928e872c791d53b2d3061a5f97965a8/activeiq.png "Product Avatar Image")

ActiveIQ

](https://www.g2.com/products/activeiq/reviews)[
View all
](https://www.g2.com/products/pipedrive/integrations)

Screenshots

**HighLevel**
 ![HighLevel screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1316860/conversations2.jpg)

**Pipedrive**
 ![Pipedrive screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1402369/Pipeline-view-1327x718.png)

**Ratings**
from reviews

Meets Requirements

**HighLevel**

**8.8** /10

Based on 237 responses

**Pipedrive**

**8.5** /10

Based on 2,829 responses

Ease of Use

**HighLevel**

**7.8** /10

Based on 576 responses

**Pipedrive**

**8.7** /10

Based on 4,672 responses

Ease of Setup

**HighLevel**

**7.4** /10

Based on 365 responses

**Pipedrive**

**8.7** /10

Based on 1,884 responses

Ease of Admin

**HighLevel**

**8.0** /10

Based on 175 responses

**Pipedrive**

**8.6** /10

Based on 1,074 responses

Quality of Support

**HighLevel**

**8.1** /10

Based on 232 responses

**Pipedrive**

**8.4** /10

Based on 2,435 responses

Has the product been a good partner in doing business?

**HighLevel**

**8.5** /10

Based on 169 responses

**Pipedrive**

**8.7** /10

Based on 1,041 responses

Product Direction (% positive)

**HighLevel**

**8.8** /10

Based on 228 responses

**Pipedrive**

**8.9** /10

Based on 2,677 responses

**Features**
ratings from reviews

CRM

**8.4** /10

Based on 197 responses

**7.6** /10

Based on 2,565 responses

Email Marketing

Not enough data

**7.8** /10

Based on 260 responses

Marketing Automation

**8.5** /10

Based on 127 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Conversational Marketing

**8.3** /10

Based on 11 responses

Not enough data

SMS Marketing

**8.5** /10

Based on 77 responses

Not enough data

Customer Communications Management

**8.0** /10

Based on 16 responses

Not enough data

Shared Inbox

**8.4** /10

Based on 6 responses

Not enough data

AI Agents For Business Operations

**8.6** /10

Based on 11 responses

Not enough data

Chatbots

**8.9** /10

Based on 9 responses

Not enough data

Conversational Support

**9.6** /10

Based on 9 responses

Not enough data

Online Form Builder

Not enough data

**7.6** /10

Based on 81 responses

Live Chat

**8.5** /10

Based on 13 responses

Not enough data

VoIP Providers

**8.2** /10

Based on 5 responses

Not enough data

Sales Performance Management

Not enough data

**7.6** /10

Based on 452 responses

Email Tracking

Not enough data

**8.0** /10

Based on 286 responses

Sales Analytics

Not enough data

**7.8** /10

Based on 482 responses

Online Reputation Management

**8.4** /10

Based on 51 responses

Not enough data

Website Builder

**8.8** /10

Based on 64 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
94.8%

Mid-Market(51-1000 emp.)
4.3%

Enterprise(\> 1000 emp.)
0.9%

Small-Business(50 or fewer emp.)
94.8%

Mid-Market(51-1000 emp.)
4.3%

Enterprise(\> 1000 emp.)
0.9%

Small-Business(50 or fewer emp.)
75.1%

Mid-Market(51-1000 emp.)
21.7%

Enterprise(\> 1000 emp.)
3.3%

Small-Business(50 or fewer emp.)
75.1%

Mid-Market(51-1000 emp.)
21.7%

Enterprise(\> 1000 emp.)
3.3%

**Reviewers' Industry**

[![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel")](https://www.g2.com/products/highlevel/reviews)
HighLevel

Marketing and Advertising
42.8%

Consulting
9.6%

Real Estate
4.9%

Health, Wellness and Fitness
4.4%

Professional Training & Coaching
4.4%

Other
33.8%

[![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews)
Pipedrive

Computer Software
9.4%

Information Technology and Services
8.8%

Marketing and Advertising
8.1%

Construction
5.0%

Financial Services
4.8%

Other
63.9%

Alternatives

**HighLevel Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Vendasta AI Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e7d9e1faf02dca42238e56a5f4b12b54/vendasta-ai-platform.svg "Vendasta AI Platform")

[
Vendasta AI Platform
](/products/vendasta-ai-platform/reviews)

 ![Ontraport](https://images.g2crowd.com/uploads/product/hd_favicon/d81889e0b3e43ae6806f44db23c69d24/ontraport.svg "Ontraport")

[
Ontraport
](/products/ontraport/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

**Pipedrive Alternatives**

 ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell")

[
Nutshell
](/products/nutshell/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![Copper](https://images.g2crowd.com/uploads/product/hd_favicon/a43c4e9fd5e0c3b3012653a35d0d7c2a/copper.svg "Copper")

[
Copper
](/products/copper/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

## HighLevel vs Pipedrive FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Pipedrive vs HighLevel?

HighLevel stands out for its higher overall G2 rating and all-in-one automation capabilities, while Pipedrive is favored for its ease of setup and visual pipeline management.

| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | [HighLevel](https://www.g2.com/products/highlevel/reviews) |
| --- | --- |
| 4.3/5 (3,109 reviews) | 4.6/5 (651 reviews) |
| Small-Business | Small-Business |
| 8.7 | 7.3 |
| 8.4 | 8.1 |
| Visual pipeline and customization | All-in-one automation and integrations |

### How do the pricing models of Pipedrive and HighLevel compare?

HighLevel is rated higher for value, with reviewers expressing greater satisfaction with its pricing and included features.

- **Pipedrive:** Reviewers describe Pipedrive as affordable and cost-effective for small businesses, but note that advanced features often require higher-tier plans.
- **HighLevel:** Many reviewers highlight HighLevel's all-in-one pricing as a major advantage, eliminating the need for multiple subscriptions and offering strong value for the features provided.
- **Switching reasons:** Several reviewers mention switching to HighLevel to consolidate tools and reduce overall software costs.

### What are the best alternatives to Pipedrive and HighLevel?

The top 3 alternatives to Pipedrive and HighLevel are Birdeye, Nutshell, and Freshsales.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,109 reviews) | Small-Business | Affordable for small businesses, but advanced features require higher tiers | Visual pipeline and customization |
| [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5 (651 reviews) | Small-Business | All-in-one pricing eliminates need for multiple subscriptions | All-in-one automation and integrations |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4,205 reviews) | Small-Business | — | Reputation management and review generation |
| [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443 reviews) | Small-Business | — | Ease of use and sales process management |
| [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | Integrated sales and marketing automation |

### Which CRM features should I prioritize when comparing Pipedrive and HighLevel?

Buyers comparing Pipedrive and HighLevel should prioritize automation, reporting, integrations, customization, and support features.

- **Automation:** HighLevel is frequently cited for its all-in-one automation capabilities, with 56 all-time mentions for business enhancement and 52 for email marketing; Pipedrive reviewers highlight automation but with fewer advanced options.
- **Reporting:** Reporting is a focus feature for both, but reviewers note Pipedrive's reporting as easier to use, while HighLevel's reporting is described as more basic and less customizable.
- **Integrations:** HighLevel has 88 all-time mentions for integrations and 65 for easy integration, while Pipedrive reviewers mention integrations with tools like Gmail, Outlook, and Slack.
- **Customization:** Pipedrive is praised for its customizable pipelines and fields, supporting flexible workflows for small businesses.
- **Support features:** Pipedrive offers a customer support portal, knowledge base, and sandbox environments, which are not present in HighLevel.

### What are the pros and cons of Pipedrive vs HighLevel?

Pipedrive's headline strength is its ease of setup and visual pipeline, while HighLevel excels with its all-in-one automation and integration capabilities.

- **Pipedrive strengths:** Reviewers consistently praise Pipedrive for its intuitive visual pipeline, ease of use (8.8 score), and customizable workflows.
- **Pipedrive trade-offs:** Some reviewers note limitations in advanced reporting and automation features, and that certain features require higher-tier plans.
- **HighLevel strengths:** HighLevel is highlighted for its all-in-one automation, integrations (88 all-time mentions), and ability to consolidate multiple tools into a single platform.
- **HighLevel trade-offs:** Reviewers mention a steeper learning curve, occasional platform bugs, and that reporting and analytics are more basic compared to specialized tools.

### Is Pipedrive or HighLevel better for small businesses?

Pipedrive is the stronger fit for small businesses, supported by its largest segment and reviewer sentiment on ease of use and setup.

- **Pipedrive:** Small-Business is the largest segment, with reviewers frequently citing its affordability, intuitive interface, and quick setup as ideal for small teams.
- **HighLevel:** Small-Business is also the largest segment, with reviewers appreciating its all-in-one approach but noting a steeper learning curve and more complex setup for new users.

### Which CRM platform has better integrations?

HighLevel is favored by reviewers for integrations, with more all-time mentions and frequent praise for its connectivity with third-party tools.

- **Pipedrive:** Reviewers mention integrations with Gmail, Outlook, and Slack, describing them as helpful for organizing workflows and improving response times.
- **HighLevel:** 88 all-time reviews mention integrations, with Zapier and n8n specifically cited for connecting with other platforms and automating workflows.

### How do Pipedrive and HighLevel compare on customer support?

Pipedrive and HighLevel score within 0.3 points on Quality of Support, indicating near parity in reviewer satisfaction.

- **Pipedrive:** Reviewers describe support as helpful, responsive, and knowledgeable, with onboarding sessions and personalized assistance frequently mentioned.
- **HighLevel:** Many reviewers highlight 24/7 support, onboarding specialists, and responsive assistance, though a few note slower response times during busy periods.

### Which is easier to implement, Pipedrive or HighLevel?

Pipedrive is rated higher for Ease of Setup, with reviewers describing a smoother and more intuitive implementation experience than HighLevel.

- **Pipedrive:** Reviewers consistently cite quick and straightforward setup, minimal training required, and easy onboarding for small teams.
- **HighLevel:** Reviewers note a steeper learning curve and more complex initial setup, especially for advanced automations, but also mention helpful onboarding support and training resources.

### Which product has better Reporting?

Pipedrive is favored for Reporting, with reviewers describing its reporting as easier to use and more customizable than HighLevel.

- **Pipedrive:** Reviewers highlight easy reporting and customizable dashboards, though some note limitations in advanced analytics; reporting is a frequently mentioned benefit in recent reviews.
- **HighLevel:** Reviewers describe reporting as basic and less customizable, with several noting the need for more detailed analytics and multi-dimensional data screening.