# HighLevel vs Pipedrive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in user experience, particularly highlighting its intuitive interface and ease of navigation. Users appreciate features like the sales pipeline view, which simplifies tracking performance and deal progress, making it a favorite for small teams transitioning from spreadsheets.
- **Users say** that HighLevel stands out as a comprehensive all-in-one solution, integrating CRM, marketing automation, and funnel creation. Reviewers commend its ability to manage unlimited contacts and emails, making it a robust choice for businesses looking for a unified platform.
- **According to verified reviews** , Pipedrive's implementation process is notably quick and user-friendly, with many users praising the helpful onboarding wizard and dedicated account management that enhances support. This is particularly beneficial for small businesses that need to get up and running swiftly.
- **Reviewers mention** that while HighLevel offers a wide range of features, some users find the learning curve steep. However, once mastered, they appreciate its ease of use and the powerful capabilities it brings to marketing and automation tasks.
- **G2 reviewers highlight** that Pipedrive's mobile app is a significant advantage, allowing users to make calls and update records on the go, which is essential for sales teams that are frequently out in the field.
- **Users report** that while both platforms provide solid support, Pipedrive's quality of support is slightly more favorable, with users noting the responsiveness and helpfulness of their dedicated account managers compared to HighLevel's support experience.



| | HighLevel | Pipedrive | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 648 | 3,101 | 
| **Largest Market Segment** | Small-Business (94.6% of reviews) | Small-Business (72.7% of reviews) | 
| **Entry Level Price** | $97.00 Per Month | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### HighLevel

Pros:
- Features (155 reviews)
- Helpful (138 reviews)

Cons:
- Learning Curve (140 reviews)
- Missing Features (91 reviews)

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

---
## Ratings Comparison
| Rating | HighLevel | Pipedrive | 
|---|---|---|
  | **Meets Requirements** | 8.7 (227 reviews) | 8.5 (2678 reviews) | 
  | **Ease of Use** | 7.8 (566 reviews) | 8.8 (2719 reviews) | 
  | **Ease of Setup** | 7.4 (355 reviews) | 8.7 (1725 reviews) | 
  | **Ease of Admin** | 8.0 (168 reviews) | 8.6 (1029 reviews) | 
  | **Quality of Support** | 8.1 (221 reviews) | 8.4 (2291 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (161 reviews) | 8.7 (997 reviews) | 
  | **Product Direction (% positive)** | 8.9 (219 reviews) | 8.8 (2626 reviews) | 

---
## Pricing

### HighLevel

#### Entry-Level Pricing

Plan: Starter

Price: $97.00 Per Month

Description: All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!

Key Features:
- CRM
- Email & SMS Marketing
- Funnel & Website Builders

[Browse all 2 editions](https://www.g2.com/products/highlevel/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 184 |
| **Pipedrive** | 7.9/10 | 2401 |

#### Sales Force Automation

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Contact & Account Management** | 8.8 (120 reviews) | 8.6 (2077 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 9.0 (120 reviews) | 8.9 (2170 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.4 (114 reviews) | 8.7 (2134 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.5 (83 reviews) | 7.7 (1619 reviews) ✓ Verified | 
| **Desktop Integration** | 8.8 (98 reviews) | 8.4 (1136 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.3 (84 reviews) | 7.7 (1618 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.9 (81 reviews) | 7.7 (1574 reviews) | 
| **Customer Contract Management** | 8.1 (89 reviews) | 7.8 (1676 reviews) | 

#### Marketing Automation

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Email Marketing** | 9.0 (124 reviews) | 7.5 (1525 reviews) ✓ Verified | 
| **Campaign Management** | 9.0 (110 reviews) | 7.5 (1499 reviews) ✓ Verified | 
| **Lead Management** | 9.1 (118 reviews) | 8.5 (1880 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.3 (99 reviews) | 7.5 (1449 reviews) ✓ Verified | 

#### Customer Support

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Case Management** | 8.0 (93 reviews) | 7.9 (1011 reviews) | 
| **Customer Support Portal** | Feature Not Available | 7.8 (989 reviews) | 
| **Knowledge Base** | Feature Not Available | 8.0 (1022 reviews) | 
| **Call Center Features** | 8.0 (99 reviews) | 7.5 (1477 reviews) | 
| **Support Analytics** | 8.2 (92 reviews) | 7.7 (962 reviews) | 

#### Reporting & Analytics

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Reporting** | 8.4 (97 reviews) | 8.0 (1898 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (107 reviews) | 8.3 (1972 reviews) ✓ Verified | 
| **Forecasting** | Feature Not Available | 7.9 (1726 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (88 reviews) | 7.6 (1427 reviews) ✓ Verified | 
| **Social Network Integration** | 8.3 (104 reviews) | 7.4 (1377 reviews) ✓ Verified | 
| **Mobile User Support** | 7.6 (90 reviews) | 7.9 (1599 reviews) ✓ Verified | 

#### Platform

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Customization** | 8.5 (110 reviews) | 8.2 (1358 reviews) ✓ Verified | 
| **Workflow Capability** | 9.0 (110 reviews) | 8.3 (1357 reviews) | 
| **User, Role, and Access Management** | 8.6 (99 reviews) | 8.4 (1363 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (85 reviews) | 8.2 (1170 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 7.3 (1060 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.3 (82 reviews) | 7.8 (1175 reviews) | 
| **Performance and Reliability** | 8.4 (103 reviews) | 8.8 (1348 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (82 reviews) | 7.8 (1128 reviews) | 

#### Integration

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (86 reviews) | 8.1 (1238 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (91 reviews) | 8.0 (1177 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.1 (78 reviews) | 7.9 (1111 reviews) ✓ Verified | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 8.5 (65 reviews) | Feature Not Available | 

#### Agentic AI - CRM

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (24 reviews) | 7.3 (171 reviews) | 
| **Multi-step Planning** | 8.5 (21 reviews) | 7.6 (172 reviews) | 
| **Cross-system Integration** | 8.9 (23 reviews) | 7.5 (173 reviews) | 
| **Adaptive Learning** | 8.3 (20 reviews) | 7.3 (170 reviews) | 
| **Natural Language Interaction** | 8.4 (23 reviews) | 7.3 (171 reviews) | 
| **Proactive Assistance** | 8.4 (20 reviews) | 7.3 (169 reviews) | 
| **Decision Making** | 8.3 (20 reviews) | 7.6 (173 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 258 |

#### Email Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | 8.2 (213 reviews) | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (211 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.3 (214 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | 7.9 (207 reviews) | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | 8.2 (206 reviews) | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Email Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 126 |
| **Pipedrive** | N/A | N/A |

#### Email Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Building and Personalizing Emails** | 8.9 (93 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.6 (90 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.4 (86 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (92 reviews) | Not enough data | 

#### Online Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Landing Pages and Forms** | 8.8 (97 reviews) | Not enough data | 
| **Dynamic Content** | 8.7 (80 reviews) | Not enough data | 
| **A/B Testing** | 8.6 (81 reviews) | Not enough data | 
| **Mobile Optimized** | 8.2 (89 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Feature Not Available | Not enough data | 

#### Lead Management

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Marketing Lead Database** | 8.8 (80 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (70 reviews) | Not enough data | 
| **Segmentation** | 8.8 (76 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.3 (75 reviews) | Not enough data | 
| **Lead Nurturing** | 8.7 (86 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.1 (76 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 8.8 (78 reviews) | Not enough data | 
| **CRM Lead Integration** | 9.0 (84 reviews) | Not enough data | 

#### Campaign Management

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Program Management** | Feature Not Available | Not enough data | 
| **Event / Webinar Marketing** | 8.5 (77 reviews) | Not enough data | 
| **Calendaring** | 8.7 (92 reviews) | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 

#### Social

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Social Listening** | Feature Not Available | Not enough data | 
| **Social Sharing** | Feature Not Available | Not enough data | 
| **Social Campaigns** | 8.6 (78 reviews) | Not enough data | 
| **Social Media Engagement** | Feature Not Available | Not enough data | 
| **Social Media Advertising** | 8.5 (81 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Basic Reporting** | 8.7 (89 reviews) | Not enough data | 
| **Web Analytics** | 8.4 (81 reviews) | Not enough data | 
| **ROI Analytics** | 8.4 (80 reviews) | Not enough data | 
| **Revenue Analytics** | 8.3 (77 reviews) | Not enough data | 
| **SEO / Keyword Analytics** | Feature Not Available | Not enough data | 

#### Platform

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Customization ** | 8.6 (82 reviews) | Not enough data | 
| **Workflow Capability** | 8.9 (85 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (82 reviews) | Not enough data | 
| **Internationalization** | 8.0 (62 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.4 (77 reviews) | Not enough data | 
| **Output Document Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 
| **Decision Making** | 8.1 (12 reviews) | Not enough data | 

#### Integration

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (76 reviews) | Not enough data | 
| **Integration APIs** | 8.2 (76 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 8.4 (72 reviews) | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.3/10 | 11 |
| **Pipedrive** | N/A | N/A |

#### Messenger

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Sequencing** | 9.2 (6 reviews) | Not enough data | 
| **AI** | 8.1 (9 reviews) | Not enough data | 
| **Live Chat** | 8.5 (8 reviews) | Not enough data | 
| **Customization Interface** | 7.6 (7 reviews) | Not enough data | 

#### Channels

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Social Media** | 9.6 (8 reviews) | Not enough data | 
| **Website** | 9.6 (8 reviews) | Not enough data | 
| **Text Message (SMS)** | 9.6 (8 reviews) | Not enough data | 
| **Voice Assistants** | 7.7 (8 reviews) | Not enough data | 
| **Other** | 7.2 (6 reviews) | Not enough data | 

#### Customers

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Targeting** | 9.0 (7 reviews) | Not enough data | 
| **Profiles** | 9.2 (8 reviews) | Not enough data | 
| **Analytics** | 9.2 (8 reviews) | Not enough data | 
| **Lead Gathering** | 9.4 (8 reviews) | Not enough data | 
| **Sales Conversion** | 8.8 (8 reviews) | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 77 |
| **Pipedrive** | N/A | N/A |

#### Text Messaging

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Bulk SMS** | 9.1 (63 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 9.4 (62 reviews) | Not enough data | 
| **Text Scheduler** | 9.2 (59 reviews) | Not enough data | 
| **Automatic Replies** | 9.2 (62 reviews) | Not enough data | 
| **Automatic URL Shortening** | Feature Not Available | Not enough data | 
| **MMS Marketing** | 8.7 (55 reviews) | Not enough data | 
| **Personalization** | 8.8 (58 reviews) | Not enough data | 
| **Transactional SMS** | 8.7 (60 reviews) | Not enough data | 

#### SMS Platform

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Reporting** | 8.8 (57 reviews) | Not enough data | 
| **Automation** | 9.1 (64 reviews) | Not enough data | 
| **White Label** | 9.1 (62 reviews) | Not enough data | 
| **Text-to-Landline** | 7.1 (47 reviews) | Not enough data | 
| **Short Codes** | 8.1 (46 reviews) | Not enough data | 
| **API Integration** | 8.6 (56 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (8 reviews) | Not enough data | 
| **Decision Making** | 8.1 (8 reviews) | Not enough data | 

#### AI Automation - SMS Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

#### AI Content Generation - SMS Marketing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.0/10 | 16 |
| **Pipedrive** | N/A | N/A |

#### Channels

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Multi-Channel Coverage** | 8.5 (12 reviews) | Not enough data | 
| **Open Listening** | 7.0 (11 reviews) | Not enough data | 
| **Physical Media** | 7.4 (9 reviews) | Not enough data | 

#### Design

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Communications Strategy Development** | 8.3 (9 reviews) | Not enough data | 
| **Create Content** | 7.3 (13 reviews) | Not enough data | 
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Inbound Identification** | 8.0 (9 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 8.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (10 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 6 |
| **Pipedrive** | N/A | N/A |

#### Productivity Tools

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Notes** | Not enough data | Not enough data | 
| **Internal Discussion** | Not enough data | Not enough data | 
| **Assignments and Tasks** | 8.0 (5 reviews) | Not enough data | 
| **Workflows** | 8.9 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integrations** | 8.0 (5 reviews) | Not enough data | 
| **Tagging System** | 8.3 (6 reviews) | Not enough data | 

#### Analytics

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Trends** | 8.3 (5 reviews) | Not enough data | 
| **Performance Tracking** | 8.7 (5 reviews) | Not enough data | 
| **Email Tracking** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.6/10 | 11 |
| **Pipedrive** | N/A | N/A |

#### Responses

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Personalization** | 9.2 (8 reviews) | Not enough data | 
| **Route To Human** | 9.4 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.5 (8 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (8 reviews) | Not enough data | 
| **Lead Generation** | 8.5 (9 reviews) | Not enough data | 
| **Document Processing** | 8.5 (8 reviews) | Not enough data | 
| **Feedback Collection** | 9.2 (8 reviews) | Not enough data | 

#### Platform

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Conversation Editor** | 8.8 (8 reviews) | Not enough data | 
| **Integration** | 8.3 (9 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.2 (8 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Independent Decision Making** | 7.4 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 8.8 (8 reviews) | Not enough data | 
| **Task Execution** | 8.1 (9 reviews) | Not enough data | 
| **Problem Solving** | 8.3 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 8.5 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (8 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.9/10 | 9 |
| **Pipedrive** | N/A | N/A |

#### Responses

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Customization** | 9.5 (7 reviews) | Not enough data | 
| **Control** | 7.3 (5 reviews) | Not enough data | 
| **Route To Human** | 9.5 (7 reviews) | Not enough data | 
| **Menu bars** | 9.5 (7 reviews) | Not enough data | 
| **Drip sequences** | 9.5 (7 reviews) | Not enough data | 

#### Platform

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Live chat** | 8.6 (7 reviews) | Not enough data | 
| **Integrations** | 9.3 (7 reviews) | Not enough data | 
| **Branding** | 8.6 (7 reviews) | Not enough data | 
| **Analytics** | 8.6 (7 reviews) | Not enough data | 
| **A/B testing** | 8.3 (7 reviews) | Not enough data | 
| **Role-based access** | 9.5 (7 reviews) | Not enough data | 
| **Collection of information** | 9.5 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 8.8 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (7 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 9.6/10 | 9 |
| **Pipedrive** | N/A | N/A |

#### Conversational Platform

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Personalization** | 9.7 (6 reviews) | Not enough data | 
| **Omnichannel** | 9.7 (6 reviews) | Not enough data | 
| **Contextual Engagement** | 8.6 (7 reviews) | Not enough data | 
| **Proactive Engagement** | 9.7 (6 reviews) | Not enough data | 

#### Support Automation

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Intelligent Routing** | 9.7 (6 reviews) | Not enough data | 
| **Seamless Escalation** | 9.7 (6 reviews) | Not enough data | 
| **Transcripts** | 9.7 (6 reviews) | Not enough data | 
| **Self-Serve Support** | 9.7 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 9.7 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 9.8 (7 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | 
| **Design** | Not enough data | 7.7 (76 reviews) | 

#### Additional Functionality

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | 
| **Payments** | Not enough data | 6.9 (71 reviews) | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 13 |
| **Pipedrive** | N/A | N/A |

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 8.6 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (6 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.8 (7 reviews) | Not enough data | 

#### Communication

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Pop-up Chat** | 9.4 (8 reviews) | Not enough data | 
| **Notifications** | 7.9 (7 reviews) | Not enough data | 
| **Targeted Emails** | 9.8 (7 reviews) | Not enough data | 
| **In-App Messaging** | 9.5 (7 reviews) | Not enough data | 
| **Co-Browsing** | 7.2 (6 reviews) | Not enough data | 

####  Internal Use

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Customization ** | 8.3 (9 reviews) | Not enough data | 
| **Conversation Archiving** | 7.2 (6 reviews) | Not enough data | 
| **Lead Development** | 7.6 (7 reviews) | Not enough data | 
| **Knowledge Base** | 9.3 (7 reviews) | Not enough data | 
| **Team Inbox ** | 7.3 (5 reviews) | Not enough data | 
| **Customer Profiles** | 9.4 (8 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.2/10 | 5 |
| **Pipedrive** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 7.7 (5 reviews) | Not enough data | 
| **Call Management** | 9.3 (5 reviews) | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | 8.0 (5 reviews) | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Phone Calls** | 8.0 (5 reviews) | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | 8.0 (5 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 445 |

#### Agentic AI - Sales Performance Management

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | 

#### Incentives

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 

#### Personalization

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | 
| **Custom Reports** | Not enough data | 7.9 (410 reviews) | 
| **Dashboards** | Not enough data | 8.3 (430 reviews) | 
| **Goal Setting** | Not enough data | 8.0 (411 reviews) | 

#### Administrative

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Integration** | Not enough data | 7.8 (409 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 284 |

#### Agentic AI - Email Tracking

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (56 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 

#### Analytics

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | 
| **Attachment Activity** | Not enough data | 8.1 (250 reviews) | 

#### Customizations

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | 
| **Notifications** | Not enough data | 8.4 (270 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | 
| **Templates** | Not enough data | 8.3 (260 reviews) | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 473 |

#### Agentic AI - Sales Analytics

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | 

#### Data Sourcing

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (433 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.4 (437 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (422 reviews) | 

#### Predictive Analytics

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (423 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | 

#### Sales Management

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (443 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 51 |
| **Pipedrive** | N/A | N/A |

#### Consumer Intelligence

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Customer Feedback** | Feature Not Available | Not enough data | 
| **Competitive Intelligence** | Feature Not Available | Not enough data | 
| **Sentiment Analysis** | Feature Not Available | Not enough data | 

#### Reporting

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Revenue Reporting** | 8.4 (38 reviews) | Not enough data | 
| **Corporate Reporting** | 7.6 (37 reviews) | Not enough data | 
| **Dashboard** | 8.6 (43 reviews) | Not enough data | 

#### Media Monitoring

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Social Networks Monitoring** | Feature Not Available | Not enough data | 
| **Social Media Management** | 8.4 (48 reviews) | Not enough data | 
| **Digital Media Monitoring** | Feature Not Available | Not enough data | 

#### In-House Management

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Employee Performance** | 8.1 (39 reviews) | Not enough data | 
| **Team Workflow** | 8.6 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 9.1 (30 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.8/10 | 63 |
| **Pipedrive** | N/A | N/A |

#### Customizations

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Templates** | 8.8 (52 reviews) | Not enough data | 
| **Drag and Drop** | 9.3 (52 reviews) | Not enough data | 
| **HTML Input** | 8.8 (43 reviews) | Not enough data | 
| **Domain Name** | 9.1 (47 reviews) | Not enough data | 

#### Growth

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **SEO** | Feature Not Available | Not enough data | 
| **Site Analytics** | 8.5 (48 reviews) | Not enough data | 
| **Marketing Tools** | 9.5 (47 reviews) | Not enough data | 
| **E-Commerce** | 8.0 (49 reviews) | Not enough data | 
| **Hosting** | 8.3 (46 reviews) | Not enough data | 

#### Content

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Email Integrations** | 9.1 (50 reviews) | Not enough data | 
| **Content Management** | 8.8 (48 reviews) | Not enough data | 
| **Permissions** | 8.9 (46 reviews) | Not enough data | 
| **WordPress Tool** | 8.5 (39 reviews) | Not enough data | 

#### Support

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Customer Support** | 8.3 (48 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HighLevel | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HighLevel (12):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Website Builder Software](https://www.g2.com/categories/website-builder), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Support Software](https://www.g2.com/categories/conversational-support)

**Unique to Pipedrive (5):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | HighLevel | Pipedrive | 
|---|---|---|
| **Small-Business** | 94.6% | 72.7% | 
| **Mid-Market** | 4.4% | 23.1% | 
| **Enterprise** | 0.9% | 4.3% | 

### By Industry

#### HighLevel

- **Marketing and Advertising:** 43.2%
- **Consulting:** 9.7%
- **Real Estate:** 5.0%
- **Health, Wellness and Fitness:** 4.5%
- **Professional Training & Coaching:** 4.2%
- **Information Technology and Services:** 2.9%
- **Computer Software:** 2.7%
- **Construction:** 2.0%
- **Financial Services:** 2.0%
- **E-Learning:** 1.7%
- **Other:** 22.0%

#### Pipedrive

- **Computer Software:** 11.1%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.8%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.2%
- **Internet:** 2.9%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Manufacturing:** 1.7%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to HighLevel

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4194 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14741 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (539 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (255 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2056 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2012 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.5/5 stars (1357 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14882 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13882 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2614 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25863 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13882 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2943 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (861 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

---
## Top Discussions

### HighLevel

- Title: [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) — 3 comments, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from..."
- Title: [What is high level app?](https://www.g2.com/discussions/what-is-high-level-app) — 2 comments
  > **Top comment:** "HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called..."
- Title: [HighLevel feels full of glitches and bugs for me, how are you getting it stable?](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable) — 1 comment, 1 upvote
  > **Top comment:** "<p>I can understand why it might feel that way at first, especially if you're using a lot of the platform's features simultaneously. My experience has been..."
- Title: [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag..."
- Title: [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You might want to explore HighLevel's conditional logic in workflows. This lets workflows make decisions based on lead..."

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/highlevel-vs-pipedrive)