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At a Glance
HighLevel
HighLevel
Star Rating
(597)4.6 out of 5
Market Segments
Small-Business (95.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plans
Pipedrive
Pipedrive
Star Rating
(2,890)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive design and visual pipeline management. One user highlighted how the drag-and-drop feature allows for easy tracking of deals, making it straightforward to see where each opportunity stands.
  • Users say that HighLevel offers a comprehensive all-in-one solution, which is particularly beneficial for small business owners. Reviewers noted that it helps keep everything organized and reduces costs by eliminating the need for multiple tools, making it a great value for those managing various marketing tasks.
  • According to verified reviews, Pipedrive's implementation process is praised for its smooth onboarding experience. Users have mentioned that the transition to Pipedrive was seamless, aided by helpful features like activity reminders that keep teams organized and on track.
  • Reviewers mention that while HighLevel is flexible and easy to set up, some users find it less intuitive compared to Pipedrive. This can lead to a steeper learning curve for new users, especially when navigating its extensive features.
  • G2 reviewers highlight that Pipedrive's support quality is commendable, with users appreciating the responsiveness and helpfulness of the support team. This contrasts with HighLevel, where users have reported mixed experiences regarding support, indicating room for improvement in this area.
  • Users report that while HighLevel shines in marketing capabilities, such as email and campaign management, Pipedrive is favored for its sales pipeline management. Reviewers noted that Pipedrive's structured flow helps them stay organized and ensures no customer is overlooked, which is crucial for sales teams.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
Browse all 2 pricing plans
Pipedrive
Lite
$24.00
1 Seats Per Month
Browse all 4 pricing plans
Free Trial
HighLevel
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.7
196
8.5
2,520
Ease of Use
7.8
533
8.9
2,557
Ease of Setup
7.4
324
8.7
1,570
Ease of Admin
8.1
143
8.6
1,007
Quality of Support
8.1
190
8.4
2,155
Has the product been a good partner in doing business?
8.6
137
8.7
976
Product Direction (% positive)
8.9
194
8.8
2,485
Features by Category
Sales Force Automation
8.8
111
8.5
2016
|
Verified
Feature Not Available
Feature Not Available
9.0
114
8.8
2056
|
Verified
8.4
109
8.6
2070
|
Verified
7.5
84
7.7
1610
|
Verified
8.8
98
8.3
1107
|
Verified
8.3
83
7.7
1612
|
Verified
7.9
81
7.7
1566
8.1
88
7.8
1668
Marketing Automation
9.0
111
7.5
1503
|
Verified
9.1
105
7.5
1487
|
Verified
9.1
110
8.5
1830
|
Verified
8.4
99
7.5
1446
|
Verified
Customer Support
8.0
92
7.9
1006
Feature Not Available
7.8
986
Feature Not Available
8.0
1017
8.2
96
7.5
1475
8.3
91
7.7
960
Reporting & Analytics
8.4
96
8.0
1857
|
Verified
8.3
103
8.3
1947
|
Verified
Feature Not Available
7.9
1716
|
Verified
Mobile & Social
8.1
88
7.6
1422
|
Verified
8.3
101
7.4
1376
|
Verified
7.8
89
7.9
1585
|
Verified
Platform
8.6
109
8.2
1335
|
Verified
8.9
107
8.3
1318
8.6
99
8.4
1352
|
Verified
8.1
86
8.2
1166
|
Verified
Feature Not Available
7.3
1058
|
Verified
8.3
83
7.8
1168
8.5
102
8.7
1319
|
Verified
7.9
83
7.8
1122
Integration
8.5
87
8.1
1225
|
Verified
8.3
92
8.0
1157
|
Verified
8.1
78
7.8
1089
|
Verified
Generative AI
8.4
62
Feature Not Available
Agentic AI - CRM
7.8
22
7.3
169
8.5
22
7.6
170
8.9
22
7.5
168
8.3
21
7.3
169
8.6
22
7.3
168
8.4
21
7.3
169
8.3
21
7.6
170
Not enough data
7.8
253
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
223
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
8.5
120
Not enough data
Email Marketing
8.9
91
Not enough data
8.7
87
Not enough data
8.4
84
Not enough data
8.7
89
Not enough data
Online Marketing
8.8
94
Not enough data
8.7
79
Not enough data
8.6
80
Not enough data
8.2
87
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
78
Not enough data
8.5
69
Not enough data
8.7
75
Not enough data
8.3
74
Not enough data
8.8
84
Not enough data
8.1
75
Not enough data
8.8
77
Not enough data
9.1
81
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
76
Not enough data
8.8
89
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
Feature Not Available
Not enough data
8.5
79
Not enough data
Reporting & Analytics
8.8
87
Not enough data
8.5
79
Not enough data
8.4
78
Not enough data
8.4
76
Not enough data
Feature Not Available
Not enough data
Platform
8.6
83
Not enough data
8.9
85
Not enough data
8.7
83
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.5
76
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
7.9
13
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.5
77
Not enough data
8.2
77
Not enough data
8.4
72
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.3
9
Not enough data
Messenger
9.2
6
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
Channels
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
7.9
7
Not enough data
7.2
6
Not enough data
Customers
9.0
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
74
Not enough data
Text Messaging
9.1
62
Not enough data
9.4
62
Not enough data
9.2
58
Not enough data
9.2
61
Not enough data
Feature Not Available
Not enough data
8.7
54
Not enough data
8.8
58
Not enough data
8.7
59
Not enough data
SMS Platform
8.8
57
Not enough data
9.2
62
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
55
Not enough data
Agentic AI - SMS Marketing
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.2
14
Not enough data
Channels
8.3
11
Not enough data
7.7
10
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.7
11
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
8.7
5
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Analytics
8.3
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.8
10
Not enough data
Responses
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Platform
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Generative AI
8.5
8
Not enough data
8.5
8
Not enough data
8.9
9
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.8
8
Not enough data
8.6
7
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
9.7
8
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.8
7
Not enough data
Not enough data
7.6
81
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
8.5
12
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
Communication
9.3
7
Not enough data
8.1
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
7.2
6
Not enough data
Internal Use
8.3
10
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
7.5
441
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
407
Not enough data
8.2
426
Not enough data
8.0
410
Administrative
Not enough data
7.8
407
Not enough data
7.7
400
Not enough data
7.5
387
Not enough data
8.0
280
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
56
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
248
Customizations
Not enough data
8.2
266
Not enough data
8.3
255
Not enough data
8.3
267
Not enough data
7.9
256
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Not enough data
7.8
465
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
429
Not enough data
7.9
426
Not enough data
8.4
433
Not enough data
8.0
419
Predictive Analytics
Not enough data
7.7
421
Not enough data
7.8
423
Not enough data
7.3
406
Not enough data
7.7
414
Sales Management
Not enough data
8.6
439
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
438
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.5
48
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
Not enough data
In-House Management
8.2
38
Not enough data
8.5
39
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
60
Not enough data
Customizations
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Not enough data
Support
8.3
48
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
HighLevel
HighLevel
Small-Business(50 or fewer emp.)
95.7%
Mid-Market(51-1000 emp.)
3.5%
Enterprise(> 1000 emp.)
0.8%
Pipedrive
Pipedrive
Small-Business(50 or fewer emp.)
72.5%
Mid-Market(51-1000 emp.)
23.0%
Enterprise(> 1000 emp.)
4.5%
Reviewers' Industry
HighLevel
HighLevel
Marketing and Advertising
43.6%
Consulting
9.6%
Real Estate
5.0%
Health, Wellness and Fitness
4.6%
Professional Training & Coaching
4.4%
Other
32.7%
Pipedrive
Pipedrive
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Alternatives
HighLevel
HighLevel Alternatives
Birdeye
Birdeye
Add Birdeye
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
Ontraport
Ontraport
Add Ontraport
Pipedrive
Pipedrive Alternatives
Nutshell
Nutshell
Add Nutshell
Freshsales
Freshsales
Add Freshsales
Copper
Copper
Add Copper
Nimble CRM
Nimble
Add Nimble CRM
Discussions
HighLevel
HighLevel Discussions
What is high level app?
2 Comments
Melissa B.
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
Shivam T.
ST
Hey there! Thank you for the question. I am Head of Product Management at highLevel. We would love to hear about more options that you want on...Read more
Is HighLevel a CRM?
1 Comment
AM
Pipedrive
Pipedrive Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
Priyanka R.
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more