FirstPromoter Reviews & Product Details

FirstPromoter has great customization options, and the support team went above and beyond. We needed to embed a custom tier widget into the affiliate dashboard and asked support to help position it correctly and pass session data to the iframe automatically. Prince from the support team understood exactly what we needed, added the necessary custom JavaScript on their end, and got it working without us having to make changes on our side. Fast, responsive, and technically sharp. Review collected by and hosted on G2.com.

The support bot sometimes gives inaccurate answers about available features, which led to some back-and-forth before reaching a human agent. Once connected to a real person, everything was resolved quickly. Review collected by and hosted on G2.com.

I found the onboarding with FirstPromoter super helpful. I worked closely with Prince Foli to set up a custom build for my website, and it went really well. I appreciate the increased visibility and customization it provides for affiliate partners. The support team was phenomenal, which made a big difference for me. I also like that FirstPromoter looks really good and brandable, turning my referral program into a full-blown SaaS feel, which is exciting. The setup process was smooth and streamlined with an onboarding call. Review collected by and hosted on G2.com.

Nothing yet, just maybe notifications integration with Slack would be good. Review collected by and hosted on G2.com.

I like FirstPromoter’s support and the team. The initial setup was very easy, and I use it for affiliate tracking and managing payouts. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

Amazing customer support, precise tracking, and good pricing Review collected by and hosted on G2.com.

At the moment, all good - though I do think they could expand their product offering beyond tracking and affiliate management into partner discovery Review collected by and hosted on G2.com.

I love how helpful their support team are. Prince especially has gone above and beyond to help me get our tracking set up, he's responsive on the chat and jumps on calls when needed. Review collected by and hosted on G2.com.

Not having a native GHL integration but we found a workaround. Review collected by and hosted on G2.com.

Streamlined method for creating and managing a promoter campaign Review collected by and hosted on G2.com.

I've just started using it, but so far the implementation has been good. Review collected by and hosted on G2.com.

Easy to get started, we were up and running the same day. The interface is clean, modern and easy to work with. Support has been excellent. Review collected by and hosted on G2.com.

Nothing yet, we are happy with the experience so far. Review collected by and hosted on G2.com.

Fine and intuitive interface, lovely and modern V2 design, stable working.

Customer-oriented approach in customer success team communication. Review collected by and hosted on G2.com.

Few options to customize rewards views on different promoters pages. Review collected by and hosted on G2.com.

I really like the tech support at FirstPromoter. Prince Foli has been a huge help, and he's the best support rep I've worked with in a long time! Also, the initial setup was easy. Review collected by and hosted on G2.com.

I wish I could give sales commissions along with referrer commissions. Review collected by and hosted on G2.com.

Best customer service...Prince Foli worked diligently with me for 3 days to help with an integration/software glitch I was having between First Promoter and another platform I use. He stayed with me until all the issues were resolved. He never hurried to get rid of me to move on to the next customer. He was often online every morning long before I was due to the time zone difference. But I always had a message waiting for letting me he was ready to continue our work. Who does that these days? He spent hours and hours working with me. Who does that! He's the only person I've ever worked with who provided this kind of service. I can't say enough kind words about him. Because of his great service I'll be a First Promoter customer for a long, long time. Thank you, Prince! You're a great asset to your organization...and a great friend to me. Review collected by and hosted on G2.com.

Nothing other than the 7-hour time zone difference between us...but we worked around it. Review collected by and hosted on G2.com.