--- title: HighLevel Reviews meta_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 651 scale: '5' date_modified: '2026-08-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HighLevel Reviews **Vendor:** HighLevel **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 651 ## About HighLevel HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial! ## HighLevel Pros & Cons **What users like:** - Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. (155 reviews) - Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. (138 reviews) - Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. (135 reviews) - Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. (125 reviews) - Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. (122 reviews) - Ease of Use (110 reviews) - Automation Features (102 reviews) - Business Growth (98 reviews) - Centralized Management (94 reviews) - Integrations (88 reviews) **What users dislike:** - Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. (140 reviews) - Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. (91 reviews) - Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. (89 reviews) - Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. (56 reviews) - Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. (52 reviews) - Difficult Learning (47 reviews) - Limited Features (45 reviews) - Overwhelming Experience (45 reviews) - Not User-Friendly (42 reviews) - Bugs (33 reviews) ## HighLevel Reviews ### 1. HighLevel is the all-in-one business communications software on which my entire business is built. **Rating:** 5.0/5.0 stars **Reviewed by:** Keith B. | Your Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about HighLevel?** As an all-in-one communications toolkit, HighLevel gives me multiple ways to carry my message to my audience and multiple channels for the audience to respond. The structure of the affiliate program and incredible economic community that revolves around HighLevel is incredibly valuable. Not just a software, HighLevel is an economic engine. **What do you dislike about HighLevel?** HighLevel has a minimum viable product approach to launching new features but lacks an internal audit and continuous product improvement process. This results in rapid rollout of great new features which lack basic and reasonable core functionality; the delays in getting those upgades and updates is often unreasonably exessive. **What problems is HighLevel solving and how is that benefiting you?** Without HighLevel I would be using gmail for follow up/follow through and nurturing emails and Meta Business Manager as my social media planner. **Official Response from Chase Buckner:** > Thanks for the review Keith! "HighLevel is an economic engine" - love that! And thanks for being such an active member in the community 👍 ### 2. The service received from HighLevel was exceptional! Akshita was very helpful with site navigation! **Rating:** 5.0/5.0 stars **Reviewed by:** Colette H. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about HighLevel?** We find the pricing options appealing and the robust system tools are just what we need to effectively follow p on leads and current clients. **What do you dislike about HighLevel?** While the site was initially not so intuitive, we found the customer support demo help very useful and after familiarizing with the menu we're feeling more confident and realize any software has a learning curve. **What problems is HighLevel solving and how is that benefiting you?** Missed lead follow up has been an issue that HighLevel will help us solve and having reports linking to the site is an added benefit that provides us added-value too! **Official Response from Chase Buckner:** > Thanks for the review Colette! Glad to hear you're enjoying the platform and that Akshita was able to help. I've shared your review with our entire team, so safe to say you made her day! ### 3. Just amazing~ **Rating:** 4.0/5.0 stars **Reviewed by:** Jerry R. | Project Manager, Facilities Services **Reviewed Date:** April 03, 2025 **What do you like best about HighLevel?** the community is very strong and eager to help. the upside is the GHL is always evolving. Crazy pace **What do you dislike about HighLevel?** working with building website on this platform. Kinda limited design option for a new user . **What problems is HighLevel solving and how is that benefiting you?** the crm and workflows have benefit me to stay focus on keeping up with advancement. And it forces me to figure out to you the features better serve my clients and upsell other features. **Official Response from Jonathan Evans:** > Thank you so much for the kind words and for sharing your experience with HighLevel! We're thrilled to hear that you're finding value in our community and the ever-evolving platform — it's awesome that the pace of innovation is helping you stay ahead and better serve your clients. 🙌 We appreciate the honest feedback about website design options. You're absolutely right — the builder can feel a bit limited for new users, and we’re actively working on making that experience more intuitive and flexible. In the meantime, feel free to reach out to our community or support team for tips, templates, and resources to help streamline your build process. Thanks again for being part of the HighLevel family. We’re excited to keep growing alongside you! ### 4. All In One-Excellent Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 07, 2025 **What do you like best about HighLevel?** It has all the integrated tools I could want. The Automations you can't beat! The ease of creating funnels and the community integration. I LOVE IT **What do you dislike about HighLevel?** It takes a while to come up to speed, but once you do there's not going back. It's worth it to learn and understand the capability. **What problems is HighLevel solving and how is that benefiting you?** Having a solid solution t all my business needs. Excellent customer support and very timely. **Official Response from Jonathan Evans:** > Thank you so much for the amazing review and kind words — we're thrilled to hear that you're loving HighLevel and finding value in our all-in-one platform! 💪🚀 We know the learning curve can be a bit steep in the beginning, but we're really glad to hear it was worth it for you — and that you're now fully taking advantage of the automations, funnels, and community features. 🙌 Also, shoutout to you for recognizing our support team — they work hard to make sure you're set up for success, and we'll be sure to pass your feedback along! 😊 Thanks again for being part of the HighLevel community — we’re here for you as you grow! ### 5. GHL have all tool for a marketer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 09, 2025 **What do you like best about HighLevel?** Automatiations are the best tool, it have some solutions for every problem **What do you dislike about HighLevel?** Email marketing, because the new emails go to SPAM. I need a specific support in spanish for my sub accounts, the support have been complex for my clients and sub accounts alumns **What problems is HighLevel solving and how is that benefiting you?** Calendar, all in one platform, etc **Official Response from Jonathan Evans:** > Thank you so much for your review! We’re thrilled to hear that you’re finding value in HighLevel’s automation tools and all-in-one platform — it’s great to know that our solutions are helping simplify and strengthen your marketing operations. We also appreciate your feedback about email deliverability and Spanish-language support. Regarding email performance, we understand how critical inbox placement is, and we’re actively working to improve our tools and provide best-practice guidance to help reduce spam filtering. As for Spanish-language support, we hear you — providing localized, accessible help is a priority. We’re currently evaluating how to expand and improve our multilingual support experience, especially for our users and their clients in Spanish-speaking regions. Your feedback helps shape that direction. Thank you again for being part of the HighLevel community — we’re here to support you and help you grow! ### 6. Founder & CEO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 01, 2025 **What do you like best about HighLevel?** The centralization of all marketing features so that I can eliminate the need to have multiple systems and costs. **What do you dislike about HighLevel?** There is a large number of extra costs (blogging, ad management, Chatbots, etc) and this seems to be growing. As this expands, it reduces the value of the all-in-one centralized advantage of the system. Also, the scored quiz is lacking features that already exist in the survey (why wasn't this built out as a single survey/quiz). And finally, I'd like to see an auto-generated PDF quiz report to be added as functionality to the system. **What problems is HighLevel solving and how is that benefiting you?** Centralizing all marketing and related communication for my team members and me. **Official Response from Jonathan Evans:** > Thank you for sharing your thoughts about your experience with HighLevel! We’re thrilled to hear that our platform’s centralization of marketing features is helping streamline your processes and reduce the need for multiple systems and associated costs. We also appreciate your constructive feedback regarding the additional costs for features like blogging, ad management, and chatbots. We understand that as the platform continues to evolve, it’s essential for us to ensure that our pricing model remains clear and aligned with the value we provide. Rest assured, we are committed to improving and refining our offering to ensure it provides maximum value. We also hear your concerns regarding the scored quiz functionality and the desire to see more robust features similar to the survey tool. This feedback is invaluable, and we will certainly take it into account as we continue to enhance and expand our tools. Additionally, we understand how important it is to be able to generate PDF reports, and we will forward your request to our development team to explore this feature. Your input is incredibly important to us as we work to continuously improve the platform. We are dedicated to making HighLevel as efficient and user-friendly as possible for our clients, and your suggestions help us make that happen. Thank you again for your feedback, and please don't hesitate to reach out if you have any further questions or ideas! ### 7. This is an excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting **Reviewed Date:** April 10, 2025 **What do you like best about HighLevel?** The system is totally integrated and able to support all areas of my business, as well as the needs of my clients. **What do you dislike about HighLevel?** The flexibility of billing within the system is somewhat limited, but I'm able to address the limitations through direct billing from Stripe, which is linked into my GHL **What problems is HighLevel solving and how is that benefiting you?** all the information concerning my clients is in one place and easy to access **Official Response from Jonathan Evans:** > Thank you for your positive feedback! We're thrilled to hear that HighLevel's integration and ability to support both your business and client needs is benefiting you. We appreciate your insights regarding billing flexibility—this is something we're always looking to improve, and it's great to hear you've been able to work around it with Stripe. If you ever need assistance or have further suggestions, don't hesitate to reach out! Thanks for being part of the HighLevel community! ### 8. awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 14, 2025 **What do you like best about HighLevel?** versatile and ahead. they really know how to make a crm that is ahead in technology and innovativeness. the support team also is very available **What do you dislike about HighLevel?** can be sophisticated. since they have so many products, functions and feathures. it can be hard to cope **What problems is HighLevel solving and how is that benefiting you?** consolidations of diffrent platforms **Official Response from Jonathan Evans:** > Thank you for the awesome review! We're thrilled to hear that you find HighLevel versatile and innovative — it's our mission to stay ahead of the curve and deliver a powerful all-in-one solution for forward-thinking businesses like yours. We appreciate your kind words about our support team as well — being available when you need us is a top priority. We also hear your feedback about the learning curve that comes with such a robust platform. We're actively working to improve in-app guidance, simplify onboarding, and provide more targeted training to help users navigate the features more easily. It’s great to know HighLevel is helping you consolidate multiple tools into one streamlined solution — that's exactly what we aim to do! Thanks again for being part of the HighLevel community — we’re excited to keep building with you. ### 9. great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate **Reviewed Date:** July 07, 2025 **What do you like best about HighLevel?** simple design with high level of services **What do you dislike about HighLevel?** new software new learning curve issues. just takes time **What problems is HighLevel solving and how is that benefiting you?** lead management and engagement **Official Response from Jonathan Evans:** > Thank you for sharing your feedback on G2! We’re so glad to hear you’re enjoying the simple design and high level of service we strive to provide. We understand that adopting new software can come with a learning curve, and we appreciate your patience as you get more familiar with the platform. It’s great to know HighLevel is helping you with lead management and engagement—we’re committed to making those processes as smooth and effective as possible. Thanks for being part of the HighLevel community! — The HighLevel Team ### 10. Makes it so simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** March 29, 2025 **What do you like best about HighLevel?** Do you need a landing page, full-blown website? HighLevel makes it simple. Just need emailing, texting, or full automation? HighLevel makes it simple. That's what I like most about GHL - GoHighLevel! **What do you dislike about HighLevel?** There's so much to learn! So that's both the upside and the downside. **What problems is HighLevel solving and how is that benefiting you?** HighLevel makes it simple for me to communicate information about my business, and easy for me to address the needs of my marketing clients. **Official Response from Jonathan Evans:** > Thank you for your review! We’re so glad to hear that HighLevel has made it simple for you to manage landing pages, websites, email, text, and automation. It’s great to know that our platform is helping you streamline communication and meet the needs of your marketing clients. We also understand that there’s a lot to learn with all the powerful features HighLevel offers, and we’re constantly working to make the experience more intuitive. We appreciate your feedback and are committed to making the learning process as smooth as possible. Thanks for being a part of the HighLevel community, and we’re excited to continue supporting your business growth! ### 11. The one platform that makes having a business simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 01, 2025 **What do you like best about HighLevel?** How supportive is the community, how well everything works, how the support team is always just a call away, how the people building the platform are genuinely involved in making it the greatest platform of all time. **What do you dislike about HighLevel?** Maybe a lack of templates for creating a website. **What problems is HighLevel solving and how is that benefiting you?** It completely automates my business, I can create all sort of automations to save me time and equally for my clients. **Official Response from Jonathan Evans:** > Thank you so much for taking the time to share your experience with HighLevel! We’re thrilled to hear that you find our platform to be a game-changer for your business. It’s always fantastic to know that the ease of use, support, and automation capabilities are helping you save time and improve your workflow. We truly appreciate your recognition of our community and the support team – we aim to make sure everyone feels well-supported, and it’s great to know that you’ve felt that firsthand. We're also committed to making HighLevel the best platform possible, so your feedback about the involvement of the people behind the scenes is especially rewarding. Regarding your feedback on website templates, we understand that having more design options can be helpful for our users. We're always working to improve and expand the features we offer, so we'll definitely take this into consideration for future updates. Thanks again for your kind words, and we’re excited to continue supporting your business with our platform. If you ever need any assistance or have more feedback, don’t hesitate to reach out! ### 12. The Best Software, Literally **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** The functionality of GHL is unrivaled, I cannot stress enough how well organized and straightforward every process and function in the software works. **What do you dislike about HighLevel?** There really isn't much to knock in general, which is also what excites me for the future of HighLevel! if I ever have struggles or questions there is always an answer/ solution I can find on YouTube. **What problems is HighLevel solving and how is that benefiting you?** Website replication in seconds is extremely key to the process, aswell as all the CRM options to offer on top is a dealbreaker **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that your finding success using GHL. We’re committed to continuously improving your experience with HighLevel! ### 13. Why GHL is All You Need in Today's Market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 18, 2025 **What do you like best about HighLevel?** Complete and seamless integration of products **What do you dislike about HighLevel?** I want to be able to track induviduals as they cick through the funnelto the booking pages and through the website. **What problems is HighLevel solving and how is that benefiting you?** Being able to DM and email lists and keep precise track of all reponses and interactions **Official Response from Jonathan Evans:** > Thank you so much for your thoughtful review and for highlighting what you love most about HighLevel — we’re thrilled to hear that the seamless integration of products is adding value to your business. We also appreciate your feedback regarding tracking individuals through the funnel. That level of visibility is incredibly important for optimizing conversions, and our team is actively exploring enhancements in this area to provide deeper funnel tracking and better attribution across the user journey. In the meantime, tools like UTM tracking, custom events, and contact tagging may help extend tracking visibility — our support team would be happy to walk you through setup options! It’s great to hear that you're benefiting from the ability to DM and email lists while maintaining precise interaction history — that’s exactly the kind of streamlined communication HighLevel aims to empower. Thanks again for sharing your experience. Your insights help us improve, and we’re excited to keep building tools that support your success. ### 14. Very likely! I love how GHL has made the ability to resell these services to our users. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 08, 2025 **What do you like best about HighLevel?** The reselling aspect of these features from one platform. **What do you dislike about HighLevel?** I really would like Voice Ai to be able to schedule directly to calendars. Also I really the tasks should be updated to have folders and project lists and to assign multiple people to a project similar to trello, with maybe cards. **What problems is HighLevel solving and how is that benefiting you?** Helping small businesses scale. Some people don't even know it's affordable. **Official Response from Jonathan Evans:** > Thank you so much for your positive feedback! We’re thrilled to hear that you’re enjoying the reselling aspect of HighLevel and how it’s benefiting your business. We also appreciate your constructive suggestions regarding Voice AI and task management features. We’re always working on improving the platform, and your ideas about calendar integration for Voice AI and enhanced task management features (like folders, project lists, and multiple assignees) are invaluable. We’ll be sure to pass these along to the development team for future consideration. Thanks again for sharing your thoughts, and we look forward to continuing to support your success! ### 15. Best Software Find Ever! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 30, 2025 **What do you like best about HighLevel?** The extensive toolkit for online market and client management **What do you dislike about HighLevel?** sometimes its not as intuitive due to the complexity. have to make fields then make forms, then load forms, ... and so on. vs being able to drop a form on a page and edit right there. **What problems is HighLevel solving and how is that benefiting you?** Prospect organization and follow up. **Official Response from Jonathan Evans:** > Thank you for the amazing review — we're thrilled to be your "Best Software Find Ever!" 🎉 It’s great to hear that our all-in-one toolkit is helping you streamline online marketing and client management. We also appreciate your thoughtful feedback on the form-building process. You're absolutely right — while the platform offers powerful customization, we recognize that some workflows could be more intuitive. The good news is that our product team is actively working on UI/UX improvements to make building and editing even faster and more seamless. We're grateful to support your efforts in organizing prospects and improving follow-ups — and we're excited to keep growing with you! ### 16. Use only the best for great success! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about HighLevel?** I love owning the best software product for the work I do as a micro-business owner and a digital marketer. **What do you dislike about HighLevel?** Learning the software is a handful and as I learn by doing I better understand the true magic of HighLevel and it power comes to life but only by diving in. Its taken quite awhile to be comfortable with all the tools HighLevel has to offer. **What problems is HighLevel solving and how is that benefiting you?** Helping me get the word out about my micro-business solutions for my fellow micro-business owners. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that use only the best for great success!. We’re committed to continuously improving your experience with HighLevel! ### 17. Overwhelming at first but slow and steady brings the clarity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 27, 2025 **What do you like best about HighLevel?** The variety of services one can offer to businesses through HL. The access to live support. The huge community out there willing to help you. **What do you dislike about HighLevel?** Once in a blue moon it's tough to know how to communicate the issue I'm facing to support to get the help I am looking for. **What problems is HighLevel solving and how is that benefiting you?** Biggest problem HL is solving is the white label product it's providing that simply gives you the ability to run your very own business!!! **Official Response from Jonathan Evans:** > Thank you so much for taking the time to share your experience with GoHighLevel! We're thrilled to hear that you're finding value in the wide range of services we offer—and that both our live support team and broader HL community have been helpful in your journey. We also appreciate your honest feedback regarding support communication. It’s a great point—sometimes translating a technical issue into a support ticket can be tricky, and we’re actively working to improve that experience. Whether through smarter AI chat support, better diagnostic tools, or clearer intake forms, we want to make it easier for you to get the precise help you need—faster. It’s exciting to know that our white-label solution is helping empower your business model. That’s exactly why we built HighLevel—to give entrepreneurs and agencies the tools they need to thrive. Thanks again for being part of the HighLevel family. We’re here to support your growth every step of the way. ### 18. best all-in-one tool in the market for building a Saas business or just running your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 04, 2025 **What do you like best about HighLevel?** Plug and play features make it easy for any user to manage **What do you dislike about HighLevel?** I haven't found any downside yet with the platform. **What problems is HighLevel solving and how is that benefiting you?** It's allowing me to run my real estate business and my real estate school in two separate accounts, building out my subaccounts to hopefully sell when I upgrade **Official Response from Jonathan Evans:** > Thank you for such an amazing review — we’re honored to be at the heart of your business and livelihood. It’s great to hear how our plug-and-play features are helping you seamlessly manage both your real estate business and your real estate school. Your use of subaccounts to scale and prepare for future SaaS growth is exactly the kind of entrepreneurial spirit we love to support. We're thrilled that GoHighLevel is giving you the tools and flexibility to build, run, and expand — all in one place. We're here to keep improving so you can keep growing. Thanks again for being part of the HighLevel community! ### 19. Awesome Software For Any Type of Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** March 30, 2025 **What do you like best about HighLevel?** I love how robust it is. I'm always learning something new. The consistent updates and improvements are excellent. **What do you dislike about HighLevel?** The UX is not very user friendly...especially for the end users who typically aren't very tech savvy. There could be improvements in the IVR system, automations and reporting. **What problems is HighLevel solving and how is that benefiting you?** It allows me to create a system for any type of business and duplicate that system easily for new clients. **Official Response from Jonathan Evans:** > Thank you for your valuable feedback! We're thrilled to hear that you're enjoying the robustness of HighLevel and that you're continuously learning new things through our updates and improvements. It's always great to know that you're benefiting from the flexibility and scalability of the platform. We also appreciate your input regarding the user experience, especially for end users who may not be very tech-savvy. We're constantly working on enhancing the UX to make it more intuitive and user-friendly. Your feedback on the IVR system, automations, and reporting is noted, and we're actively exploring ways to improve these features to better meet your needs. Thanks again for taking the time to share your thoughts with us! We look forward to continuing to support you and your business. ### 20. Every thing in business use tools are available and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** July 01, 2025 **What do you like best about HighLevel?** Much more business required needs are available **What do you dislike about HighLevel?** Some tools are paid and also much expensive **What problems is HighLevel solving and how is that benefiting you?** i am using as training **Official Response from Jonathan Evans:** > Thank you so much for your review and for highlighting how HighLevel is supporting your business needs and training efforts — we’re glad to hear that the tools are easy to use and helping you grow! We also appreciate your honest feedback about pricing. While some advanced tools come at an additional cost, we’re always working to ensure our pricing reflects the value delivered — especially for small businesses and solo users. That said, we’d love to explore your specific use case to see if there’s a more optimized plan or toolset for what you’re doing. Feel free to reach out to our team, and we’ll be happy to review your account and walk through the best fit for your goals. Thanks again for being part of the HighLevel community! ### 21. Affordable Cutting Edge Technology **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** April 07, 2025 **What do you like best about HighLevel?** My agency partners with entrepreneurs to harness the transformative power of AI, enabling them to optimize their sales, marketing, and customer support processes through cutting-edge automation and AI-driven engagement tools and services. **What do you dislike about HighLevel?** God forbid I encounter a problem after normal business hours. I've experienced very slow response to tickets after hours and over the weekend. Having to wait for days at a time. **What problems is HighLevel solving and how is that benefiting you?** Highlevel gives me a legitimate and respectable way of running a business from home. I love how they are constantly improving, fine tuning and adding new tools and features. In fact, it's hard to keep up! **Official Response from Jonathan Evans:** > Thank you for your feedback and for highlighting both the positive aspects of HighLevel and the areas where we can improve. We're thrilled to hear that our platform is helping you run your business from home with the tools and automation that support your agency’s growth. We also acknowledge your concerns regarding response times after business hours and on weekends. We understand how crucial it is to receive timely support, especially during critical moments. Our team is continuously working on improving response times, and we will certainly look into ways to better address these issues, especially during off-hours. Your satisfaction and success are incredibly important to us, and we appreciate you being part of the HighLevel community. Thank you for recognizing the improvements we continue to make, and we will keep working to ensure your experience becomes even better. ### 22. I love that HighLevel has so many facets to make money! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 26, 2025 **What do you like best about HighLevel?** The white label feature and the automation. **What do you dislike about HighLevel?** At first, I was confused as to where to start and how to navigate the site. **What problems is HighLevel solving and how is that benefiting you?** Learning how to be a real affiliate marketer, actually making money with that feature. **Official Response from Jonathan Evans:** > Thank you so much for taking the time to share your feedback—we’re thrilled to hear that you’re enjoying the white label feature and the automation capabilities within HighLevel! It's especially exciting to hear that the platform is helping you step into affiliate marketing and actually start generating income—congratulations on that progress! We completely understand how the platform can feel overwhelming at first, and we’re continuously working on improving our onboarding experience to make the starting point clearer and easier to navigate. In the meantime, don’t hesitate to reach out to our support team or explore our resource center, onboarding hub, or community groups—there’s a ton of valuable guidance available. We’re honored to be a part of your journey and can’t wait to see how you continue to grow your business with HighLevel. To your continued success, ### 23. Great all-in-one tool for all businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2025 **What do you like best about HighLevel?** GoGighLevel covers everything that a business needs for all sales and marketing to be covered- all under one software! **What do you dislike about HighLevel?** The ESTIMATE feature is lack-luster on the mobile app. This is discouraging for my "Service-Based" business clients. It does not allow me to see if the estimate was viewed or accepted. Also there are no "deposit" feature for the estimate, once its accepted. **What problems is HighLevel solving and how is that benefiting you?** I need to mange multiple clients. I like how i can switch between client sub-accounts, with ease. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that great all-in-one tool for all businesses!. We’re committed to continuously improving your experience with HighLevel! ### 24. Excellent for sales teams that I manage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** August 19, 2025 **What do you like best about HighLevel?** Practicality, everything centralized on the contact page. **What do you dislike about HighLevel?** The privilege management system could be more granular. Some features are still not available. **What problems is HighLevel solving and how is that benefiting you?** I use it for sales funnel management, it's great! **Official Response from Jonathan Evans:** > Thank you so much for your feedback and for sharing how HighLevel has been helping your sales teams stay organized and efficient! We're thrilled to hear that the centralized contact management and practicality of the platform are making a real difference in your workflow. We also appreciate your input about privilege management and feature availability — our product team is actively working on expanding user permissions and role-based access controls to give you more granular control in upcoming releases. It’s great to know that HighLevel is supporting your sales funnel management and driving success for your team. Thanks again for being part of the HighLevel community! — The GoHighLevel Team ### 25. GHL is ruling the WORLD **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 02, 2025 **What do you like best about HighLevel?** Its handles EVERYTHING for digital marketing **What do you dislike about HighLevel?** Nothing it handles everything you can think of, learning curve is high but thats because there is lots to learn. **What problems is HighLevel solving and how is that benefiting you?** Multiple Website, CRM and marketing tasks. **Official Response from Jonathan Evans:** > Thank you so much for the incredible feedback — “GHL is ruling the WORLD” made our whole team smile! 🌎💥 We’re thrilled to hear that HighLevel is helping you manage everything from websites and CRM to marketing, all in one place. That’s exactly the kind of unified experience we aim to deliver for our users. We also appreciate your honesty around the learning curve — you’re right, there’s a lot of powerful functionality to explore, and we’re here to help every step of the way. Don’t hesitate to tap into our knowledge base, live training sessions, or Zoom support if you ever need a hand! Thanks again for being part of the HighLevel community — we’re grateful to have you on this journey with us. ### 26. Fantastic Solution For Scaling Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about HighLevel?** The number of separate tools that are all in one place, constantly being enhanced is the reason businesses looking to scale should use Highlevel. Not only is it tremendous value for money, the ability to have so many processes controlled from a single source is invaluable to business owners. **What do you dislike about HighLevel?** Nothing within the platform is a 'dislike'. **What problems is HighLevel solving and how is that benefiting you?** Joined up user journey - this enables me to see the full expereince prospects and clients have with my business. **Official Response from Jonathan Evans:** > Thank you for sharing your experience, We appreciate your feedback and will continue striving to improve HighLevel. ### 27. Having everything about my customers all in one place is a gamechanger plus the customization! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** April 19, 2025 **What do you like best about HighLevel?** The CRM portion is the best. I love having everything all in one place. **What do you dislike about HighLevel?** It can be difficult to learn for new people when it comes to all the things its capable of. **What problems is HighLevel solving and how is that benefiting you?** Organization, sales process, follow up, follow through, tracking, reporting. All of these things help streamline our business and increase sales. **Official Response from Jonathan Evans:** > Thank you so much for the thoughtful review! 🎉 We're thrilled to hear that having everything in one place has been a gamechanger for your business. We hear you on the learning curve — there's a lot packed into the platform! Our team is continuously working on making onboarding and education smoother. Appreciate you being part of the HighLevel community! 💪 ### 28. My One Stop CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** August 11, 2025 **What do you like best about HighLevel?** It is user-friendly and integrational... **What do you dislike about HighLevel?** There are some features that are not yet incorporated in GHL **What problems is HighLevel solving and how is that benefiting you?** Cost of other tools that are locally built in GHL that function as well as the costly ones **Official Response from Jonathan Evans:** > Thank you for sharing your feedback on G2! We’re glad to hear you find HighLevel user-friendly and appreciate its ability to integrate multiple tools in one place. It’s great to know our built-in features are helping you reduce costs compared to other platforms. We also value your note about features that aren’t yet incorporated—our product team is always working to expand functionality, and feedback like yours helps us prioritize what matters most to our users. Thanks for being part of the HighLevel community! — The HighLevel Team ### 29. The Why of GHL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 27, 2025 **What do you like best about HighLevel?** Multi-faceted platform, that covers all aspects of ecommerce and marketing **What do you dislike about HighLevel?** GHL isnt the easiest platform to use when coming into the CRM arena as a newbie **What problems is HighLevel solving and how is that benefiting you?** automation, and AI which solves the problem for our clients of carrying out menial tasks that talented salespeople dont want to do **Official Response from Jonathan Evans:** > Thank you for sharing your experience and highlighting the powerful, multi-faceted nature of the HighLevel platform. We're glad to hear it's helping you and your clients streamline operations, especially by automating tasks that free up your sales team to focus on what they do best. We hear you on the learning curve — while the platform is built for depth and flexibility, we know it can feel overwhelming at first. We're continually working to improve onboarding and offer resources like guided training, live support, and community forums to help newer users ramp up with confidence. Appreciate your feedback and your partnership — we're here to support you every step of the way! — The HighLevel Team ### 30. HighLevel: The WordPress of CRMs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** March 31, 2025 **What do you like best about HighLevel?** HighLevel is an absolute game-changer! Every business should be using it just for the email and text automation alone—but that’s only the tip of the iceberg. From CRM to funnels, automation, and reputation management, it’s packed with everything you need to streamline and scale. It’s the WordPress of CRMs! 🚀 **What do you dislike about HighLevel?** Occasionally something might not work as expected. **What problems is HighLevel solving and how is that benefiting you?** Lead Capture, Lead Nurture. **Official Response from Jonathan Evans:** > Thank you for the fantastic review! We're thrilled to hear that HighLevel has been a game-changer for your business, and we completely agree—its capabilities in email and text automation are just the beginning! We're glad you're taking full advantage of the CRM, funnels, automation, and reputation management features to streamline and scale your business. We appreciate your feedback regarding occasional issues with functionality. We're always working to enhance the platform and ensure everything runs smoothly, and your input helps us improve. Thank you for being a part of the HighLevel community, and we look forward to continuing to support your business growth! 🚀 ### 31. Great software, saves us time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** April 30, 2025 **What do you like best about HighLevel?** the automations save us so much time and help us to improve our service and marketing **What do you dislike about HighLevel?** No Routing or map view of jobs also wish it had xero integration but i believe its on the way **What problems is HighLevel solving and how is that benefiting you?** having to have lopts of different pieces of software **Official Response from Jonathan Evans:** > Thank you for the great review — we’re thrilled to hear that HighLevel is saving your team both time and money while helping streamline your service and marketing! We appreciate your feedback on routing, map views, and Xero integration. You’re absolutely right — Xero integration is in the pipeline, and we’ll be sure to announce updates as they roll out. Input like yours helps guide our roadmap, and we’re grateful for it. Thanks again for being part of the HighLevel community — we’re excited to keep building tools that reduce software clutter and empower your business to scale more efficiently. ### 32. Excellent all in one marketing system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching **Reviewed Date:** March 30, 2025 **What do you like best about HighLevel?** The ability to have everything in one location. Also the team looking to add more the software is a really showcase **What do you dislike about HighLevel?** There is a steep learning curve but little by little once you grasp the system is easy to get through **What problems is HighLevel solving and how is that benefiting you?** For me the ability to have ALL my marketing solutions in one location along with automations is a must **Official Response from Jonathan Evans:** > Thank you for your thoughtful review! We're thrilled to hear that you appreciate having all your marketing solutions in one place and the continuous improvements our team is making. It’s great to know that the platform’s all-in-one nature and automation features are a game-changer for your business. We also understand that the learning curve can be a challenge at first, but we’re glad to hear that once you’ve gotten the hang of it, the system becomes more intuitive. We're always working to enhance the user experience and make HighLevel even easier to navigate. Thanks again for your feedback and for being part of the HighLevel community! We’re excited to continue supporting you and your business. ### 33. All in 1 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless **Reviewed Date:** June 05, 2025 **What do you like best about HighLevel?** That understands the needs of the market and tries to solve them **What do you dislike about HighLevel?** API with third parties, it is easy but it needs to be even easier. **What problems is HighLevel solving and how is that benefiting you?** Have an automated base without any errors **Official Response from Jonathan Evans:** > Thank you so much for your thoughtful review and for recognizing our commitment to understanding and solving real market needs! We're thrilled to hear that HighLevel has helped you establish an automated foundation without errors—that's exactly the kind of impact we strive for. We also appreciate your feedback on third-party API integrations. You're absolutely right—while we've made strides in making our API accessible, we agree there's room to make the process even more intuitive. Your input is valuable and has been shared with our product team as we continue to enhance ease-of-use and expand integration capabilities. Thanks again for being part of the HighLevel community! ### 34. I've tried many different platforms and... **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | Internet Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2025 **What do you like best about HighLevel?** I am not finding anything better than HighLevel. Everything in one place and linked together is a great time saver and they keep adding more WOW. **What do you dislike about HighLevel?** I haste that they didn't tell me that they were the best and I wouldn't find better out there. Ok, they probably told me but I didn't hear them. **What problems is HighLevel solving and how is that benefiting you?** It puts everything in one place and links them together. This saves time and frustration **Official Response from Jonathan Evans:** > Gary M., we truly appreciate your amazing feedback! It's great to hear that i've tried many different platforms and.... We’re committed to continuously improving your experience with HighLevel! ### 35. Gohighlevel is the best saas and has the best customer service of all **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** June 04, 2025 **What do you like best about HighLevel?** Allways updates, powerfull, cheap, incredible customer service. **What do you dislike about HighLevel?** I want always more features but it takes some time for the updates **What problems is HighLevel solving and how is that benefiting you?** a hub for marketing and lead generation. **Official Response from Jonathan Evans:** > Thank you so much for your thoughtful review and your kind words! We're thrilled to hear that you're enjoying HighLevel’s powerful features, affordable pricing, and customer service. It’s also great to know that HighLevel is making a real difference as your central hub for marketing and lead generation. We appreciate your enthusiasm for new features—your feedback is exactly what drives our roadmap. While we strive to release updates regularly, we’re committed to balancing speed with quality to ensure every release delivers real value. Thanks again for being part of the HighLevel community—we're grateful to be part of your growth journey! ### 36. Fucking Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about HighLevel?** We can do everything in this system, there hasn't been many issues we've ran into. And any issues we have ran into, we've been able to resolve. **What do you dislike about HighLevel?** I'm not too sure yet. We havn't broken the system just yet to really uncover what we don't like. **What problems is HighLevel solving and how is that benefiting you?** You're listening to the community and though we haven't provided any issues yet, y'all are listening and implementing. These changes have helped us in the process as well. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear your enjoying using our platform. We’re committed to continuously improving your experience with HighLevel! ### 37. I've been a HighLevel user for over 3 years. I quickly saw huge potential to build a business upon. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 07, 2025 **What do you like best about HighLevel?** Always adding new and improved features and tools. Unlimited contacts, web pages, funnels, forms, emails, social media posts, SMS are fantastic. **What do you dislike about HighLevel?** You can choose to go it alone via their website, however, your ability to quickly learn and implement its features are much better if you have a sponsor who is actively involved in providing tutorials and a helping hand. **What problems is HighLevel solving and how is that benefiting you?** I never would have built an agency offering a CRM and AI tools if it wasn't for GHL. **Official Response from Jonathan Evans:** > Thank you so much for being a part of the HighLevel community for over three years — we're thrilled to hear how the platform has helped you build and scale your agency! We're especially glad you’ve found value in the breadth of features we offer, from unlimited funnels and forms to SMS, social media, and beyond. It's always our goal to empower entrepreneurs and agencies with the tools they need to grow, and it's inspiring to see how you've leveraged that to build a business around CRM and AI solutions. We also appreciate your feedback about the learning curve. You're absolutely right — while the platform can be navigated independently, we’ve found that users who have access to supportive onboarding, community resources, or a sponsor often experience faster and smoother success. We're continuing to invest in more tutorials, guided experiences, and partner resources to ensure users of all backgrounds can unlock the full power of HighLevel. Thanks again for your review and for building with us — we’re excited to keep growing together! ### 38. really tough to set up. needs to be more streamline for faster set up (besides the launchpad) **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about HighLevel?** well I do appreciate some of the support team for helping me with some technical issues **What do you dislike about HighLevel?** some functions seem susceptible to technical errors (such as the workflow not functioning properly or email and toll-free number verification errors and such. **What problems is HighLevel solving and how is that benefiting you?** some of the support team has gotten me through technical difficulties. such as a workflow not functioning properly. the support team always provides clear cut communication on how to fix the issue. **Official Response from Andrew Madruga:** > Thanks for your feedback! We appreciate your recognition of our support team and are glad they could assist with technical issues. We understand that setup can be challenging and will continue working on making the process smoother. Your insights on workflow and verification errors are valuable, and we’re committed to improving platform stability. Let us know if there’s anything else we can do to enhance your experience. We would love to be able to connect with you in order to gain more knowledge on the situation and experience. Feel free to send me an email directly at andrew@gohighlevel.com. ### 39. GHL is a powerful tool and we are learning to use more functionality to run our business every week. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 11, 2025 **What do you like best about HighLevel?** Tracking analytics; central place to manage clients; the university and helpdesk support. **What do you dislike about HighLevel?** A lot to learn and put into action. Wish we could have an in-person class sometimes. **What problems is HighLevel solving and how is that benefiting you?** Having a CRM that the whole Team can use. **Official Response from Jonathan Evans:** > Thank you so much for the great feedback! We're excited to hear that you're unlocking more functionality in HighLevel each week — that's exactly what we love to see. We're glad the centralized client management, analytics tracking, and the resources in the University and Helpdesk are helping power your team’s success. We also hear you on the learning curve — there’s definitely a lot to explore, and your idea about in-person classes is a great suggestion. While we currently offer virtual training and live support sessions, we’re always exploring ways to enhance the learning experience and may consider in-person opportunities in the future. Thanks again for being part of the HighLevel community — we’re here to support you every step of the way as your business grows. ### 40. Very Smart Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about HighLevel?** What I like best about about HighLevel is the support and community. **What do you dislike about HighLevel?** I wouldn't call it a dislike, but there were a learning curve when I first starting usint the software. However, the more I use it, the more I see the benefits. **What problems is HighLevel solving and how is that benefiting you?** HighLevel is helping me to connect with current and potential clients. It's helping me by providing the information I need to follow-up with prospects in a timely manner. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that not perfect, but it's awesome. We’re committed to continuously improving your experience with HighLevel! ### 41. Everything in one place is all I have ever wanted in a platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** Being able to have an all in one platform that I can use for my clients and myself. The constant upgrades and new features are awesome. **What do you dislike about HighLevel?** Not having a help center for my sub accounts / clients. Not having an events calendar in the main system like the one in the community. **What problems is HighLevel solving and how is that benefiting you?** My clients and myself are able to have an all in one platform. No more jumping from one platform to another. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! We’re committed to continuously improving your experience with HighLevel! ### 42. solid system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** July 29, 2025 **What do you like best about HighLevel?** Whatsapp and sms two way function, workflows **What do you dislike about HighLevel?** nothing at this point , i must just learn what it can do more **What problems is HighLevel solving and how is that benefiting you?** two way sms , workflows and notifications to users to call the potential lead **Official Response from Jonathan Evans:** > Thank you for sharing your feedback on G2! We’re glad to hear you’re enjoying the WhatsApp and SMS two-way functionality, workflows, and the ability to keep leads moving with timely notifications. It’s great that you haven’t run into any dislikes so far—we’d love to support you as you explore more of what HighLevel can do. Our team is here to help you unlock even more ways to streamline communication and boost results. We appreciate you being part of the HighLevel community! — The HighLevel Team ### 43. Love GohighLevel **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** April 13, 2025 **What do you like best about HighLevel?** Plenty of places to learn more. Their training is great and there are so many other agencies who provide training too. **What do you dislike about HighLevel?** Not consistent across the services. I can do a search of Workflows but cannot do a search of Funnels. Some places allow sorting of columns, many do not. **What problems is HighLevel solving and how is that benefiting you?** none **Official Response from Jonathan Evans:** > Thank you for taking the time to share your feedback on GoHighLevel! We're thrilled to hear that you love the platform and find the training resources beneficial. It's great to know that you're able to take advantage of the many learning opportunities provided by both GoHighLevel and other agencies in the community! We do acknowledge your concern regarding the inconsistency across services, especially with search and column sorting features in workflows and funnels. We understand how these inconsistencies can impact your workflow efficiency, and we genuinely appreciate you bringing this to our attention. Rest assured, we are always working on platform improvements, and your feedback helps us prioritize areas that need attention. While we're glad to see you're not facing any significant issues at this point, we'd love to understand more about how we can better meet your needs going forward. If you have any other suggestions or run into any other challenges, please don't hesitate to reach out to our support team. Thanks again for your valuable feedback, and we look forward to helping you get even more out of GoHighLevel! ### 44. It has been a very satisfactory experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning **Reviewed Date:** May 01, 2025 **What do you like best about HighLevel?** We have been able to integrate a complete virtual academy with a complete sales and marketing system. **What do you dislike about HighLevel?** There is not enough technical support or training in Spanish. **What problems is HighLevel solving and how is that benefiting you?** It has helped us easily integrate an entire company at a good operating cost. **Official Response from Jonathan Evans:** > Thank you for taking the time to share your feedback — we're thrilled to hear that your experience with HighLevel has been so satisfactory! It's inspiring to know that you've successfully integrated a full virtual academy alongside your sales and marketing systems. Helping businesses unify their operations and grow efficiently is exactly what we aim to support. We also appreciate your note regarding the need for more technical support and training in Spanish. That’s valuable input, and it's something we’re actively working on as we continue to expand our global support and localization efforts. Thanks again for being a part of the HighLevel community — we’re excited to keep supporting your success! ### 45. Automate to Save Time and Provide A Higher Level of Consistency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about HighLevel?** Responsive support and full suite of features ... an all in one package. By having everything on one platform, costs are reduced and there is no need to duct tape a number of systems together that (almost) work well together. **What do you dislike about HighLevel?** Sometimes HighLevel has so much to offer, it's possible to loose productive time to "shiny object syndrome." **What problems is HighLevel solving and how is that benefiting you?** Consolidating several systems in to one system that eliminates ZAPs and APIs, etc. **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that automate to save time and provide a higher level of consistency. We’re committed to continuously improving your experience with HighLevel! ### 46. Product is so good I would gatekeep it from my competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** May 06, 2025 **What do you like best about HighLevel?** Overal platform. It has everything in order to run my business. But the best feature must be the marketing automations and the WhatsApp integration. **What do you dislike about HighLevel?** The website builder, it's great they offer a website builder but for websites that lean on SEO it is just not there jet. Perhaps when they release the long awaited SEO update it's usable but for now it just works as a good funnel builder for me **What problems is HighLevel solving and how is that benefiting you?** CRM, lead tracking, appointment booking **Official Response from Jonathan Evans:** > Thank you for the amazing review — “so good I’d gatekeep it” is truly one of the highest compliments we could receive! We're thrilled to hear that HighLevel’s automations, WhatsApp integration, and all-in-one platform are powering your business and making a real impact with CRM, lead tracking, and appointment booking. We also appreciate your honest feedback about the website builder. You're absolutely right — SEO is a major focus for us, and our upcoming updates are aimed squarely at strengthening that functionality. Your input helps shape those improvements, so thank you for sharing it. We’re honored to be part of your success and excited to keep building alongside you! ### 47. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tenesha R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about HighLevel?** I have been avoiding signing up with Go High Level for years now, and I finally said yes. I am glad I did. Hershey walked me through my onboarding session. She was great. The system seems complicated at first, but it doesn't feel as intimidating after the tour. **What do you dislike about HighLevel?** For now, I do not have any dislikes. However I would like the ability to assign my clients tasks in the client portal. **What problems is HighLevel solving and how is that benefiting you?** I needed an all in one system. I was using at least 5 different softwares. **Official Response from Chase Buckner:** > Thanks for the review Tenesha! I'm glad to hear you had a great experience with Hershey - I'll be sure to share this with the team. It'll make her day for sure! ### 48. All in one marketing & Sales plattform that just work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** June 02, 2025 **What do you like best about HighLevel?** Integration of all necessary funktions for marketing & Sales **What do you dislike about HighLevel?** Integration of telefon in germany. littel bit too complex **What problems is HighLevel solving and how is that benefiting you?** new customers, reactivation of existing customers, reccruiing **Official Response from Jonathan Evans:** > Thank you so much for taking the time to share your feedback! We're thrilled to hear that you're finding value in HighLevel’s all-in-one approach for marketing and sales—especially the ability to manage new customer acquisition, reactivations, and recruiting efforts from a single platform. That’s exactly the kind of impact we strive to deliver! We also appreciate your note about the complexity around phone system integration in Germany. This is valuable input, and we’re continuously working to improve our international telephony capabilities and documentation. If you ever need additional support or clarity on setup, please don’t hesitate to reach out—our team is here to help. Thanks again for being part of the HighLevel community. We’re excited to continue supporting your growth! ### 49. A necessity for every business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** The value I can provide to clients with of the process able to automate & clone for another business. This will be the marketing tool to help me become a millionaire. **What do you dislike about HighLevel?** No down sides so far with the HighLevel software thus far. **What problems is HighLevel solving and how is that benefiting you?** It's making my sales pitch to obtain clients a no brainer. I have all the confidence in the world that I need to sell this product. Thank You! **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that GHL is a necessity for every business!. We’re committed to continuously improving your experience with HighLevel! ### 50. Love GHL. Is the best yet it still gets better. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about HighLevel?** GHL has everything I need and more for my businesses. It's pretty simple to use, you get help by professionals as and when you need it and it's the best yet it still gets better. **What do you dislike about HighLevel?** A "downside" to GHL is.... I've just spent 2 minutes trying to think of one and I can't. **What problems is HighLevel solving and how is that benefiting you?** I don't know the latest they're improving but it's always good stuff to help your business grow **Official Response from Jonathan Evans:** > We truly appreciate your amazing feedback! It's great to hear that you love GHL and that it is the best yet and still getting better. We’re committed to continuously improving your experience with HighLevel! ## HighLevel Discussions - [HighLevel feels full of glitches and bugs for me, how are you getting it stable?](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable) - 1 comment, 1 upvote - [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote - [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote - [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote - [Is HighLevel a CRM?](https://www.g2.com/discussions/is-highlevel-a-crm) - 1 comment, 1 upvote - [View HighLevel pricing details and edition comparison](https://www.g2.com/products/highlevel/reviews?open_modal_url=%2Fes%2Fproducts%2Fhighlevel%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fhighlevel%252Freviews%26source%3Dsticky_header_pin&page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A53%3A19+-0500&secure%5Bsession_id%5D=16557183-87b5-40e1-b648-7ec116bd0bf1&secure%5Btoken%5D=3b38fb8977b07d8241d5b6c6f38aed2db4d77f728d29df234131f5c28ed97ecb&format=llm_user) ## HighLevel Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Cloudflare One (SASE)](https://www.g2.com/products/cloudflare-one-sase/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [GitHub Models](https://www.g2.com/products/github-models/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google My Business](https://www.g2.com/products/google-my-business/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [Launchpad](https://www.g2.com/products/canonical-ltd-launchpad/reviews) - [Meta](https://www.g2.com/products/meta-ai-meta/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - [Mobiz](https://www.g2.com/products/mobiz/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## HighLevel Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Customer Support** - Case Management - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Consumer Intelligence** - Competitive Analysis **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name - Custom Domains - Customizable Forms - Customizable Branding - Customizable Templates **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Analytics** - Trends - Performance Tracking - Email Tracking **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Reporting - Dashboards **Campaign Management** - Event / Webinar Marketing - Calendaring - Campaign Management - Workflow Management - Template Management **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Media Management - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Growth** - Site Analytics - Marketing Tools - E-Commerce - Hosting - Online Booking Tools - Website Analytics **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Social** - Social Campaigns - Social Media Advertising - Drip Campaigns - Multi-Campaign **Access** - Software Pairing - Browser Extension - Individual Download **Content** - Email Integrations - Content Management - Permissions - WordPress Tool - Design Management - Website Management - eCommerce Management - SEO Management - Website Integration - Social Media Integration - Third-Party Integrations **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Support** - Customer Support **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Shopping Cart - Online Store Builder - Real Time Editing - Multi-Language - Landing Pages/Web Forms - CRM - API - Activity Tracking - Generative AI - Alerts/Notifications - Visitor Tracking - Survey Builder - Auto Update - Widgets - AI Copilot - SSL Security - Data Import/Export - Customizable Fields - Activity Dashboard - Media Library - WYSIWYG Editor **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top HighLevel Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,071 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) - 4.5/5.0 (534 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)