--- title: HighLevel Reviews meta_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 654 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 654 scale: '5' date_modified: '2026-10-20' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month
AI Workflows

See how people combine HighLevel with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Sales
Qualify, Nurture, and Book Leads from Facebook Ads Automatically

Skip the qualification forms that make prospects feel screened and instead guide them through natural conversation to book only ready leads, freeing you from hours of manual sorting. Multiple ad campaigns funnel into one system that routes qualified prospects through tailored nurture sequences and books calendar slots automatically.

Tools used:
Try the workflow
Blueprint · Sales
Route Leads to the Right Brand With One Chatbot That Reads Intent, Not the Website

Stop losing cross-brand leads that die because customers ask about the wrong company's product on the wrong website. One intelligent chatbot reads what visitors actually want and routes their inquiries to the correct brand's pipeline with full context intact.

Try the workflow

HighLevel Reviews (654)

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Reviews

HighLevel Reviews (654)

View 2 Video Reviews
4.6
654 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise HighLevel for its all-in-one capabilities that streamline various marketing and CRM functions, making it easier to manage tasks and automate workflows. The platform's flexibility and customization options allow businesses to tailor it to their specific needs, enhancing overall efficiency. However, many note a common limitation in the steep learning curve associated with its extensive features.

Pros & Cons

Generated from real user reviews
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Let's G.
LG
Let's G.
Owner
Small-Business (50 or fewer emp.)
"First 24 hours using GHL - Looking forward to learning more in order to leave a proper review."
4/5
What do you like best about HighLevel?

My only experience so far with HL is the customer support team since I just signed up last night but they have all been very helpful and welcoming to the platform. Bikram and Neebesh were both superb! I actually have an ongoing issue with receiving a snapshot from an affiliate link I signed up with and although, there has been no resolution found yet, the cs reps are prompt and generous with their help in researching and escalating the issue. Hopefully it will get resolved soon. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I have to research further, but I have not been able to find out if or how it would be possible to preview a snapshots features BEFORE adding them to a sub-account and was advised the only way to remove them if they are not what I am looking for to assist a particular client is to delete them altogether which would be unfortunate if they would work for another client in the future. I have yet to use these features but this has already caused me a bit of nervousness because I have access to quite a few snapshots from an ai learning group I am a member of and would like to view them before deploying them into an account. If there is a solution to this, I would very much appreciate a notification to such. I will continue to search for the answer until then. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thank's so much for the detailed and thoughtful review! And welcome to HighLevel 😀 We’re thrilled to hear that Bikram and Neebesh have made such a positive first impression - we'll pass along your kind words, which will make their day!

Feel free to hop on Zoom with our Success Team to chat more about Snapshots. Just hit he ? icon at the top right of your account to find the Success link 👍

GC
Georges C.
Disease Prevention & Longevity Coach
Small-Business (50 or fewer emp.)
"GHL - A powerful tool to manage your online business."
5/5
What do you like best about HighLevel?

It’s a true all-in-one app that covers everything from CRM and courses to funnel creation and automation, and it includes unlimited contacts and emails. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

So far, I’ve liked everything this platform has offered me. It feels much more complete than Kartra or ActiveCampaign, and overall it covers what I need in one place. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review Georges! Glad to hear you're digging the all-in-one tool kit as well as the unlimited contacts & users! We always though it was strange to get punished financially for growing your database : )

ES
Eric S.
CEO
Small-Business (50 or fewer emp.)
"All-in-One Platform with Powerful Automation and White-Label Perks"
5/5
What do you like best about HighLevel?

What I appreciate most is the all-in-one platform design, along with its robust automation features and the white-label options that are especially useful for agencies. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The steep learning curve and complicated interface can be challenging, and I have found the inconsistent customer support to be frustrating. There are also potential hidden costs, particularly when it comes to third-party integrations. Additionally, the CRM features feel clunky, such as having to use multiple screens for simple tasks, and there are missing advanced functionalities that larger clients might expect, which is disappointing given its "all-in-one" promise. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your thoughtful review — we’re glad the automation and white-label features are delivering value for you.

We also appreciate your honest feedback around usability, CRM functionality, support consistency, and integration costs. That input helps us continue improving the platform.

If you’re open to it, we’d welcome the chance to connect and learn more about your experience.

— The HighLevel Team

Bryan P.
BP
Bryan P.
Partner & Chief Operating Officer
Small-Business (50 or fewer emp.)
"Seamless CRM Setup with Exceptional Support"
4.5/5
What do you like best about HighLevel?

I like how easy it was to set up HighLevel and how their onboarding specialist worked with me to answer all of my questions right off the bat. It's a very clean CRM system that helps us stay organized with all of the people we need to talk to. HighLevel also made me join a Zoom right after signing up, where I could speak to someone who answered the three or four questions I had. This allowed me to set up all of my opportunity boards, making onboarding much easier. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There is currently nothing that we dislike about HighLevel. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review Bryan! Glad to hear you took advantage of the Live Zoom Onboarding. Be sure to try out the new AI Studio vibe builder - it's insane!

Bill B.
BB
Bill B.
Chief Executive Officer
Mid-Market (51-1000 emp.)
"if you can survive the learning curve which is very steep you can make money with this program"
5/5
What do you like best about HighLevel?

Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me about a year to get to the point where I can actually use it. And I am still a novice. This should be a university course that is taught for credit just like you have Adobe fully integrated into the university system. There's no way to start using this program easily. It takes way more than a month just to figure things out if you have a lot of time on your hands. I'm not stupid. But I feel stupid when I use go high level. My advice, fine someone who teaches this and go step by step and try to learn only the tools that you think you can make money with in the beginning. After you've gotten a couple of clients then when your monthly not and UT NUT is covered can you begin to try to learn some of the other things to add on. That is my honest evaluation of the program you will not find as money tools in one place for such a small amount of money anywhere else. I'm still spending at least 500 or more dollars on other programs that are mostly to create artwork and videos but at least I know that my $200 is well spent with go high level Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each individual tool then maybe people wouldn't know so much about the fact that all the tools are together and it would be easier mentally to wrap your head around the fact that you can do anything with this program Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the candid review Bill! Glad to hear you're up and running and that Voice AI is delivering solid ROI already. Rest assured we're hard at work to make the platform more intuitive and easy to get into. If you ever need anything, we're just a live Zoom away!

MN
Mik N.
Currently Painter... Soon to be AI Solutions Consultant
Small-Business (50 or fewer emp.)
"The best motivating feeling is growing every day towards becoming more of what you are capable of."
5/5
What do you like best about HighLevel?

I am a 53 year old male and I am a complete novice to AI and GHL, and it has taken me more than a few months to get my head around the things that I have needed to do to be able to provide a SAAS to my first client. I have really enjoyed the learning curve and really seeing how someone can utilize AI through a platform as expansive as GHL to help businesses to actually benefit from the service in many ways. I am still drinking too much coffee and scratching my head often. During these moments I have found the GHL support team invaluable. In particular Krishna Nair was able to somehow speak my process language and cleared up many things in just 1 call. Really.... I am so grateful to Krishna because he was patient and seemed to understand where and why i was stuck in each situation I asked about. He seamlessly helped me through all of them while explaining why it is done that way.

Thanks Krishna and GHL for the new experience and journey and help getting to where I am. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Nothing to dislike yet. I just need more guidance and tutoring to learn, grow and become more efficient Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for sharing your experience—this was great to read! We’re so glad HighLevel has supported you on your learning journey and helped you build confidence as you get your first SaaS client up and running.

It’s especially wonderful to hear that Krishna Nair was able to provide patient, clear guidance when you needed it most. We’ll be sure to pass along your kind words to him.

Thanks for being part of the HighLevel community—we’re excited to continue supporting your growth!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"A Complete All-in-One Package That Makes Marketing Easy"
5/5
What do you like best about HighLevel?

It's the complete package. Nice to have everything all in one space. Easy to add accounts and market to potential clients. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Not for the beginner. Can be intimidating. I believe short little explainer videos under each tool that a user can review similar to a 'how-to' for what you're seeing on the page. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Fantastic All-in-One Platform for Streamlining Marketing, Sales, and Client Management"
4/5
What do you like best about HighLevel?

Its all-in-one approach is fantastic. It helps streamline marketing, sales, and client management by centralizing the tools needed to run campaigns, track leads, and automate follow-up. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Because it does so much, the platform can feel overwhelming at times. There can be a learning curve, and some areas are not as intuitive as they could be, especially when setting up more advanced automations or workflows. It’s powerful, but it can take time to fully understand and use efficiently. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review! Glad to hear you're digging the expansive tool kit. Have you played with Ask AI yet? It does an awesome job of helping to know what to work on next!

CJ P.
CP
CJ P.
Founder
Small-Business (50 or fewer emp.)
"Robust, Feature-Rich Tool That’s Well Worth It"
5/5
What do you like best about HighLevel?

High level offers a robust amount of options and services. It’s an incredible tool once you learn how to use it. Great buy for the money Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The initial learning curve can be quite steep and occasionally frustrating but I find that it’s well worth the effort Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review CJ! Glad you're enjoying the tool set. Sounds like you've already tapped to Voice and Chat AI - wait till you see what comes next!

Frederic H.
FH
Frederic H.
Software Developer
Small-Business (50 or fewer emp.)
"Versatile Tool with Room for Improvement"
3/5
What do you like best about HighLevel?

I like HighLevel because it's an all-in-one tool that combines functionalities I usually need separate tools for. The e-mail automations are especially useful, allowing us to reach customers more easily with features like DRIP campaigns and automated reminders when they open emails. I also appreciate that as they continue to add better workflows, it's reducing my need to integrate with other tools like N8N. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The UI is often buggy, and lots of features are half-baked. It's a bit complex at first. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the thoughtful and balanced review Frederic. We really appreciate it. 🙏

We’re glad the all-in-one approach and email automation features (like DRIP campaigns and reminders) are helping you simplify your stack and reach customers more effectively. That’s exactly what we’re aiming for.

We also hear you on the UI and complexity. Those are areas we’re actively investing in to make the experience more intuitive and reliable as we continue to expand functionality. Your feedback helps us prioritize what matters most for sure.

Thanks again for being part of the community!

Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Bryce B.
BB
Bryce Baughman
•
Last activity 3 months ago

HighLevel feels full of glitches and bugs for me, how are you getting it stable?

GU
Guest User

Do you recommend HighLevel for marketing automation, and what features do you find most effective?

0 Upvotes
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Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
HighLevel Comparisons
HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features