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I have had excellent support since working with Frontify. There were a few things I couldn't access at the beginning of my journey and I was told to check with support. I was a bit worried that this was going to add time to resolving the issues I was having but even though I'm not in the same country or timezone as support, it was still excellent. Review collected by and hosted on G2.com.
So far I haven't had any downsides to using Frontify. There are a lot of features so it can be a little intimidating at first, but the guidance is very comprehensive and easy to understand. Review collected by and hosted on G2.com.
Thank you for sharing your experience with us! We are pleased to hear that you have been receiving exceptional support from our team, even across different time zones. I see that Lissa and Frank recently helped you out, they are total rockstars 🙌 Your feedback is invaluable to us as we work towards making our platform more user-friendly and intuitive to enhance your workflows. If you have any questions or need further assistance, please do not hesitate to reach out. - Cheer, Max from Frontify
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