Sked Social Reviews & Product Details

I've tried a few different social media scheduling companies and I really like the different features that Sked Social offers - especially posting stories and multi-image posts to Instagram (most other companies won't post those directly - they'll send you a notification to do so yourself. Not Sked Social!). I also appreciate that they will schedule posts the same day and that I can post immediately and directly from their website. I use this program a few times throughout the month and it's been very helpful in growing our department's social media presence. I just recently trained my coworker on how to use the website and it took less than 10 minutes - it's very easy to use! I've never had to reach out to customer support so I can't speak to that, but I think the fact that I've never had to reach out speaks for itself. I've used them for 2 years now and plan to continue using them for many more years to come! Review collected by and hosted on G2.com.

One issue I've found - and this happens very infrequently - is that sometimes, posts won't go out at the scheduled times. From what I understand, this company utilizes real people who post your content in real time. If you're trying to schedule a post for a busier time, it can take them a while to get the content on your account as they're trying to do so for all their users. Most of our posts aren't time sensitive; if they are, I'll try to accommodate this lag by scheduling "out of office" posts or the like for earlier than I need.

This has only happened a hanful of times, but another issue is "failure to post" of some content. I'm not sure why this happens, but I can typically go in and manually post my content if this ever occurs.

If you manually post content that fails or doesn't go out when you need it to, just make sure to delete the content from Sked Social. We've had a few posts get posted to our accounts twice.

Overall, I'm very happy with them - just a few things to consider! Review collected by and hosted on G2.com.

Sked is a super convenient tool for social scheduling and approvals. I love the calendar and planner features which make organic social planning easier and more aesthetically pleasing. I also love that the sked team is always there and ready to help me with any problems, they are so easy to reach out too and are always able to solve my problems. Review collected by and hosted on G2.com.

I wish it was slightly easier to create dversions of posts for different platforms and to move them around the calendar as one item, I've been using sked for about 2 years now so I am used too all the little quirks but it felt like a slight learning curve at the start. Review collected by and hosted on G2.com.

I like that I can easily create posts for one of my companies that goes out to multiple platforms at once. I also can toggle between my businesses quickly and see a snapshot calendar of all posts for the month in one place, labeled by color Review collected by and hosted on G2.com.

There are glitches with the Collab feature and it's not super easy to share Reels. Sometime the "tag" feature doesn't work as well Review collected by and hosted on G2.com.

Sked Social is an excellent social media management tool that has greatly simplified the process of scheduling and managing content across multiple platforms. The user interface is intuitive and easy to navigate, making it simple to plan, schedule, and publish posts. I love the flexibility it offers with customizable posting times and the ability to preview posts exactly as they'll appear. The analytics feature provides valuable insights into engagement and performance, helping to refine social media strategies. Customer support is responsive and helpful, and the platform continually updates with new features to enhance the user experience. Overall, Sked Social is a fantastic choice for anyone looking to streamline their social media management and boost their online presence. Highly recommended! Review collected by and hosted on G2.com.

While Sked Social offers many great features, there are a few areas that could be improved. The interface, while generally user-friendly, can sometimes feel a bit cluttered, especially when managing multiple accounts or working with a large volume of content. Additionally, the reporting and analytics tools, although useful, could be more comprehensive and offer deeper insights for more advanced users. Some users might find the initial learning curve a bit steep, especially if they're not familiar with social media management tools. Lastly, while customer support is generally helpful, response times can occasionally be slower than expected during peak periods. Despite these minor drawbacks, Sked Social remains a valuable tool for managing social media effectively. Review collected by and hosted on G2.com.

Scheduling feature also for stories and feed preview. Customer support was always very fast and helpful. Review collected by and hosted on G2.com.

The analytics section could be better and more integrated in terms of audience demographics. Review collected by and hosted on G2.com.

I've used most social media management tools, including HootSuite, Later, Content Cal, and Sprout, and I'm consistently blown away by the robustness and value of Sked Social. I use it to manage my roster of 8+ clients.

Sked fills gaps where others fall short with auto-publishing to Instagram Stories, TikTok, and Google Business while covering all of the essentials on Meta platforms, LinkedIn, Pinterest, and Twitter (and probably more — these are just the ones I use). They also have product tagging for Instagram, which is essential for me as I work with DTC e-commerce brands.

Possibly the biggest game-changer is Sked's approvals flow. My clients have been on a tour of approvals processes with me and we all agree, Sked's approvals process is the most user-friendly and best for team collaboration. My clients also love the ability to have their grid in their bio link with Sked Link as well as the aesthetic customization options of Sked Link.

I like the built-in AI tool for caption writing and am excited to explore Tags to gain more powerful insights and inspiration.

This review wouldn't be complete without recognizing Sked's support team. Anytime I have an issue, they get back to me within minutes, which is above and beyond any support I've received from other platforms.

Sked costs a tiny fraction of what I was paying for an agency plan with Sprout and hasn't left me hanging in any major ways. I recommend it to all of the social media managers I know. Review collected by and hosted on G2.com.

I'd love to see insights for more platforms (currently they are available for Meta platforms and LinkedIn). I'd also like to see Total Reach for Meta platforms as the reports currently show daily reach which doesn't give the whole picture, so I have to hop into Business Manager for that.

One feature I miss from another tool I used is a post link click report for the link in bio. I'm confident with UTMs and use them as Sked recommends so I can see the data in GA4. But this is quite a learning curve for some users and it helps to have a visual representation of which posts are getting the most clicks. One of my clients particularly misses this feature. Review collected by and hosted on G2.com.

I have been with Sked Social for about 3 years now and use it to run my clients' accounts everyday.

I do not have to pay to have more members on my team. The price depends more on the number of accounts I have. Despite this, they're very generous with the number of accounts you can post on with even the most limited features. I enjoy the fact that I can set everything to auto-post and has a lot of nifty features like client link reviews that make my social media management process easier. Their analytics section is super in-depth as well.

They are constantly improving based on their customer feedback which I really appreciate. They've reached out to me several times during my early days with them and have implemented some of the suggestions I've mentioned. Review collected by and hosted on G2.com.

In the beginning, there were a lot of issues with account connectivity but I've been seeing that happen less more recently. Because they're always trying to add better features, I understand that this can cause some inconvenience to a lot of social media managers. It's great to know that if you reach out to customer support, they're very responsive and work with you to resolve the issue as quickly as possible.

I wish there were more analytics outside of Facebook and Instagram so I don't have to leave the site to do my reports but it's not too big of an issue since most of my client base deals with Meta. Review collected by and hosted on G2.com.

The best part of Sked social is the attentiveness of the customer support. I have used the chat to receive help, add accounts, and more and have gotten my problems solved in minutes. If I've ever needed a solution they couldn't offer, they've called me and collaborated to create them. I also like how they are constantly improving and adding new features. Beyond a scheduling tool, it's an approval tool, a internal team communication tool, a community management tool, and an analytics tool. My team and clients have adopted it quickly. Review collected by and hosted on G2.com.

I'd argue that for my team there are no major downsides to Sked. However I would like it if it integrated better with other apps, such as our project managment software, Wrike, or our copy calender in Notion. Review collected by and hosted on G2.com.

Sked is the first scheduling tool I've used that has a well thought out process for client approvals, simplified with the use of a link you are able to send to clients for smooth sign off. Sked is very simple to use and I love the format of the calendar and planner views, it's a pleasant way to plan content, I also love the built in AI tool when I need some ideas for captions. The customer support is great with a handy chat box in the platform itself and emails are always responded to asap, we also have regular updated on new features or changes. Review collected by and hosted on G2.com.

There are the occational glitches where posts aren't published and alt tags aren't always included in Instagram posts. Review collected by and hosted on G2.com.