# Frizbit Reviews
**Vendor:** Frizbit  
**Category:** [Push Notification Software](https://www.g2.com/categories/push-notification)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 14
## About Frizbit
Frizbit is a multi-channel Marketing Orchestration Platform helping marketing teams of transactional internet businesses to bring their customers back to their websites Via Frizbit, internet companies can deliver optimised and personalised engagement experiences to their users by sending automated and hyper-personalised messages based on user behaviour on both desktop and mobile devices. It allows marketers to create automated campaigns for each stage they abandon their journey such as cart abandonment or product retargeting. These automated &amp; personalised messages are sent multi-channel via web push notification, sms, email channels or it can be also connected to other channels such as facebook messenger, whatsapp or slack via webhooks. These are basically retargeting campaigns, but without ads. In return, it helps recovering lost conversions, increase revenue, user retention and life-time value on their websites or apps.




## Frizbit Reviews
  ### 1. Exceeded all expectations and continue to impress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nuno P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about Frizbit?**

There are so many things that I love about Frizbit. Some of them are:

- Setting up campaigns and segmentations has never been easier 
- The flexibility we have with creating our own personalization templates for non-technical users
- Preview options for campaign supports almost all platform
- Targeting capabilities and segment exploration
- Frequency capping options per campaign

**What do you dislike about Frizbit?**

A lot of features are still in beta as they are investing quite a lot in the development. Therefore, sometimes it might not work as expected.

**Recommendations to others considering Frizbit:**

Their team is very responsive. If you have any doubts while setting up a campaign, do not hesitate to send an email. In our case, we got a lot of good campaign tips&tricks to target our customers much better.

**What problems is Frizbit solving and how is that benefiting you?**

We use Frizbit to automate our marketing campaigns. We use Email, SMS and web push channels to communicate with our user base automatically when they take certain actions in our platform. Overall, we'd like to provide a personalized experience as much as possible to our end users. 

Moreover, we have customers from different regions of the world whom speak different languages. It's crucial for us to send marketing messages in their own language at the day time depending on their timezone. With Frizbit, we are able to do these kind of multi-region&language campaigns fully automated.

  ### 2. Automated customer engagement and communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danla K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about Frizbit?**

I like the different options that they are providing while creating a segment or a trigger. Basically, I can use any user events that I sent to their system. Building desired targeting queries is easy.

**What do you dislike about Frizbit?**

Sometimes form validations don't work as expected which causes problems. I think they have to invest more time on dashboard.

**Recommendations to others considering Frizbit:**

While integrating their data collection script, try to send as much as data you can. That way you can create more customized campaigns and journeys.

**What problems is Frizbit solving and how is that benefiting you?**

In our team, we manage the communication between our customers by sending emails when they are not on the website, by personalizing the content while they are on the website. For us it's really important to have personalized content to increase the engagement. Frizbit helps us to run targeted and personalized campaigns successfully.

  ### 3. Effortless marketing automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cecilia P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2020

**What do you like best about Frizbit?**

Segmentation&Targeting: If you are collecting correct data points from your users, you can create almost all the combinations to segment them. It allows you to go query as deep as possible. 

Automation: Triggering certain campaigns real-time to reach your customers has never been so easy to setup yet powerful. Triggering events can be almost anything. Also defining exception events prevent it to launch unnecessary campaigns.

Frequency caps: Normally I'd ignore this feature while deciding which platform to buy, until you discover how important to use it. Frizbit gave full support to define frequency caps either global or per campaign.

**What do you dislike about Frizbit?**

Integrating by using their campaign APIs are still not well documented.

**Recommendations to others considering Frizbit:**

While integrating your platform, send a lot of data to Frizbit. Almost everything you send&track will be important while setting up the marketing campaigns.

**What problems is Frizbit solving and how is that benefiting you?**

We use Frizbit to automate and personalize our customer journey. By defining certain marketing campaigns on each steps of our sales funnel, we are able to reach our customer to remind them about their journey. Frizbit helped us a lot to reengage with our customers.

  ### 4. Great platform to understand your customers behaviour and target them

**Rating:** 5.0/5.0 stars

**Reviewed by:** Engin O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2020

**What do you like best about Frizbit?**

We like personalized and automated web push notification with many segmentation options the most.

**What do you dislike about Frizbit?**

It lacks some functions such as data tracking within the social media area.

**Recommendations to others considering Frizbit:**

The integration between Wordpress and Frizbit is highly recommended via their Wordpress & Woocommerce plugin to ensure that marketing data tracking and intelligence is being applied correctly to each process.

**What problems is Frizbit solving and how is that benefiting you?**

After testing Frizbit on our Wordpress website, we use it for the improving of our sales funnels and their analysis, as well as conversion and click through rates. We use web push notifications which are fully customized to target some segment when a user take some action on our website.

Frizbit has the advantage that it allows us to get users' behaviour data from our website as accurate as possible. Having the behavioral data helps us to able to identify, based on different patterns, the most important figures within each information collection process that we execute. These information and knowledge that we gather from our data then is being used to target our customers using automated and personalized web push notifications to increase our campaign performance.

  ### 5. Frizbit: must have marketing platform in your toolset

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmet Salih E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2020

**What do you like best about Frizbit?**

We benefit extensively from personalization tags. It provides almost unlimited opportunities for marketing.

**What do you dislike about Frizbit?**

They don't provide mobile push notification.

**Recommendations to others considering Frizbit:**

When we pick a platform, most of the time we don't focus the details. Sometimes there are features that you don't think how important it is to have until you encounter with a certain situation. In our case, it was the time when we found out "Frequency Caps". Frizbit provides a lot of configuration for frequency caps, be aware of them, use them almost for all automated campaigns.

**What problems is Frizbit solving and how is that benefiting you?**

We use Frizbit to run all kind of marketing campaings from sending bulk email newsletter, targeted webpush or email sale campaigns to personalized and automated campaigns which are triggered by real time customers actions. In our case, Frizbit provides us everything to personalize the  customer journey. We saw that our customers engaged more increasing CTR and conversion rates with the campaigns after we started to use personalization and automation.

  ### 6. One of the best platform in our marketing stack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Burak T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2020

**What do you like best about Frizbit?**

There are couple of things that we leverage the most in Frizbit platform but the amount of the personalization tags are available in the platform gives us a lot of room for marketing oppurtunities.

**What do you dislike about Frizbit?**

Even though the platform has an intuitive user interface to begin with, their documentation can be improved to help more for custom cases.

**Recommendations to others considering Frizbit:**

If you just want to send your marketing campaigns bulk then maybe Frizbit is not the best choice out there as it'll be more expensive compare to other solutions. But if you want to improve your marketing communications by using targeted, personalized and automated campaigns then you should definitely consider Frizbit as an option 1.

**What problems is Frizbit solving and how is that benefiting you?**

We use Frizbit to offer marketing automation to our customers. Most of our customers are in e-commerce industry which they can target their customer based on their behaviour on the website. By using Frizbit, we target, automate and personalize marketing communications on different channels which include Email, SMS and Web push notification. By setting up targeted and personalized campaigns, we saw up-to 11% increase in revenue.

  ### 7. Webhook campaign is gamechanger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mehmet T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2020

**What do you like best about Frizbit?**

Webhook campaings are the best. You can basically integrate with any services to make them automated based on your customers' behaviour on your website.

**What do you dislike about Frizbit?**

Integrating with other services sometimes time consuming and can be cumbersome. Frizbit could provide some webhook templates for well known services such as mailchimp or twilio.

**Recommendations to others considering Frizbit:**

If you don't find something on documentation, send an email. They are responding quite fast to help you.

**What problems is Frizbit solving and how is that benefiting you?**

Actually at first, we decided to try Webpush notifications in order to increase our conversion rates. But later we discover Webhook campaign offering of Frizbit marketing platform. With webhook campaigns, we can basically integrate any other platform to perform marketing and sales. Therefore, Frizbit right now is at the core of our data collection and automating. Our use case might not be usual for other marketeers but it definitely proves Frizbit has some strong triggering & automation technology.

  ### 8. Simple but very effective (and also affordable) solution to re-engage visitors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enrique G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Frizbit?**

It is quite easy to install and start using Frizbit. You can install the solution simply by adding js codes to your website directly. Even for sending ecommerce and product info you just send everything on js, you don't need a product feed xml. You can activate all your campaigns in a single day. 
The solution is very affordable for an advanced suite which offers automation of emails, sms and push notifications.

**What do you dislike about Frizbit?**

Their advanced hyper-personalisation features are in beta and you need to contact the support to have it whitelisted for you.

**Recommendations to others considering Frizbit:**

More affordable solution as they don't charge per number of email contacts.

**What problems is Frizbit solving and how is that benefiting you?**

We were able to set-up triggered email and push notification campaigns with personalised offers such as remarketing campaigns. As a result, we were able to retain our users after they abandon our website, much more cost-effective than remarketing ads.

  ### 9. Great product and team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brigitte K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2020

**What do you like best about Frizbit?**

Campaign editor is my favourite. The number of preview options are much more compared to similar products. Having different previews for different OSes/Channels/Browsers helps us a lot to pick best wording for our campaigns.

**What do you dislike about Frizbit?**

If you have a lot of campaigns, it becomes harder to organize. I'd prefer having some kind of foldering mechanism on the dashboard to keep my campaigns organized.

**Recommendations to others considering Frizbit:**

Send more user data directly to Frizbit during the implementation process.

**What problems is Frizbit solving and how is that benefiting you?**

Before Frizbit, it was always a mess to plan, organize and launch a marketing campaign in our organization due to number of teams needed to involve. Frizbit has enabled our marketing team to build and test automated, personalized, real-time customer journeys without getting help from product and engineering team.

  ### 10. Results of personalized campaigns are great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanesa I. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2020

**What do you like best about Frizbit?**

Almost unlimited personalization options.

**What do you dislike about Frizbit?**

Integration with GTM took time, due to missing tags on our side.

**Recommendations to others considering Frizbit:**

Before integrating your platform to Frizbit, be sure your GTM tags are ready.

**What problems is Frizbit solving and how is that benefiting you?**

Before Frizbit, we were not engaging with our customers apart from sending bulk newsletters bi-weekly. These emails were bringing some of our users back to website but the retention rate was too low in general. With Frizbit, we build targetted, automated and personalized e-mail, text message, web push notification campaigns  at the each step of our customer journey. The results are amazing. Our retention rate was never high like this. Now we are only tweaking some campaigns and running more multivariate tests to optimize our campaings.

  ### 11. Automated text messages marketing is really effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2020

**What do you like best about Frizbit?**

Creating, launching and managing automated and personalized SMS marketing campaigns.

**What do you dislike about Frizbit?**

SMS coverage is really good probably worldwide but for some countries the title of the sender(sender ID) is not changeable. Not sure if they can fix that.

**Recommendations to others considering Frizbit:**

When you are writing your text messages, leave some space to mention your company title. As a said before, Sender IDs are not always supported in some countries.

**What problems is Frizbit solving and how is that benefiting you?**

We use Frizbit's text messages campaigns which helps us to get our message through, connect with our users and grow revenue at the same time. Automated and personalized SMS has a lot more conversion rates then any other channels that we tried. Even though sending SMS can be expensive, but it's really effective if you use it properly.

  ### 12. Must have marketing suite for e-commerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omar B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2020

**What do you like best about Frizbit?**

Automated and personalized web push notification.

**What do you dislike about Frizbit?**

They still don't have mobile app push notification.

**Recommendations to others considering Frizbit:**

We benefit using personalization tags. Now almost all of our campaigns include personalization tags. Setting them up might be a bit cumbersome, but the end results are magnificent.

**What problems is Frizbit solving and how is that benefiting you?**

Frizbit is a key platform to increase our customer engagement through different channels. We use multi-channel targeted and personalized marketing campaigns in order to increase retention for cases such as card abandonment, product discovery, up-selling.

  ### 13. Best personalization solution for web push notification

**Rating:** 5.0/5.0 stars

**Reviewed by:** tessa v. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2020

**What do you like best about Frizbit?**

Their product is capable of so many ways to personalize the notification. Most of the time, you can set an automated notification and forget the rest. It'll work autonomously to increase the conversion rates.

**What do you dislike about Frizbit?**

They are not supporting mobile notifications for now. So, if you have mobile app, then it means you need two different solutions.

**What problems is Frizbit solving and how is that benefiting you?**

We realized the bottlenecks in our web funnel. With Frizbit, in the each step of our funnel, we define set of automated campaigns so that we can remind their actions in our website. Eventually, it helps us to bring our customer back to their funnel.

  ### 14. A great place for marketers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2020

**What do you like best about Frizbit?**

It helps in getting amazing traffic and engagement

**What do you dislike about Frizbit?**

More traffic leads to slow movement sometimes

**Recommendations to others considering Frizbit:**

Prefer using Frizbit to increase the traffic and engagement and a must place for digital marketers

**What problems is Frizbit solving and how is that benefiting you?**

Getting amazing traffic on the website with this amazing tool


## Frizbit Discussions
  - [What is Frizbit used for?](https://www.g2.com/discussions/what-is-frizbit-used-for)

- [View Frizbit pricing details and edition comparison](https://www.g2.com/products/frizbit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A07%3A18+-0500&secure%5Bsession_id%5D=33a6b1b5-8e5a-452f-a4b6-8a860a94f3db&secure%5Btoken%5D=979a3cec0fe5e143207da5431a8f69e9359c07468789cf1357fecad45044d0e8&format=llm_user)

## Frizbit Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Campaigns**
- Customize
- Scheduling
- Retarget
- Segmentation
- Triggered Notifications

**Text Messaging**
- Bulk SMS
- Text Scheduler
- Automatic URL Shortening
- Personalization
- Transactional SMS

**Agentic AI - Personalization**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Templates**
- Library
- Customization
- Optimization

**Analytics**
- Campaign Performance
- Audience Insights

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Personalization**
- Recommendation
- Content
- Cart Abandonment
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Optimization**
- A/B Testing
- Personalization
- Rich Notifications
- Integrations

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Multichannel**
- Web
- Email
- Mobile

**SMS Platform**
- Reporting
- Automation
- Text-to-Landline
- API Integration

**Agentic AI - Push Notification**
- Autonomous Task Execution
- Adaptive Learning
- Proactive Assistance

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

## Top Frizbit Alternatives
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