D·engage Reviews & Product Details

We benefit from Dengage's rich platform & expertise for both our operational and strategic communications.

As a LIVE & interactive wellbeing platform, instant communication with our users & instructors are crucial for our operation, Dengage never fails us on that!

And for more long term and strategic marketing communications, they offer the best journeys, easy to implement even for our not expert tech-savy marketers...

We use Dengage super frequently, for almost every communications touchpoint and measure a great increase in our overall brand value thanks to their service & support. Review collected by and hosted on G2.com.

We use Dengage for almost 4 years now, so we know the older versions of the product as well. At the beginning it was not this easy for marketers to use on their own but since the beginning of 2024, with the new UX version, this issue was also fixed. Review collected by and hosted on G2.com.

We've had a fantastic experience using d.engage as our CRM platform for emails and web push notifications. The platform is incredibly user-friendly, making it easy to create and manage email and push notification flows. Tracking results and analyzing data is also straightforward, allowing us to optimize our campaigns efficiently.

One of the standout features is how smoothly we can manage our data and create detailed customer segments. This has significantly improved our targeting efforts. On top of that, the support team is always responsive and highly efficient, resolving any issues quickly and providing guidance when needed. Overall, d.engage has been a reliable, robust solution for all our CRM needs. Review collected by and hosted on G2.com.

One area for improvement would be in the campaign flows, which currently only allow for hour-based gaps. Minute-based gaps would offer more flexibility for scheduling, as right now, if you want to send a follow-up push notification or email at a specific time, you need to create a new flow. Review collected by and hosted on G2.com.

D-Engage is a great email, SMS, and push notifications tool. It’s easy to use, and we can segment our users and run A/B tests with no issues. The email builder is perfect—it’s simple and helps create great-looking emails. Their support team is also very helpful and quick to respond. Review collected by and hosted on G2.com.

The WhatsApp integration could be better. Since many of our customers now prefer WhatsApp as their main communication channel, having more advanced features would make D·engage even more useful. Review collected by and hosted on G2.com.

De-engage is an exceptional email marketing platform! Its customization options for emails and push notifications are fantastic, allowing for highly targeted campaigns that truly engage the audience.

The segmentation features are top-notch, offering precise audience targeting based on various behaviors and preferences.

Plus, integrating different CMS platforms is incredibly smooth and straightforward, making the setup process a breeze. It's a powerful tool for businesses looking to elevate their email marketing strategies and drive better results Review collected by and hosted on G2.com.

I only recommend the auto-save Option for customized content. Review collected by and hosted on G2.com.

The best aspect of D·engage is the exceptional combination of its dedicated team, robust platform, and advanced features. The platform excels in delivering personalized, omnichannel customer engagement through smart automation and real-time analytics. Its seamless integration captures all critical website events, ensuring nothing is missed. The responsiveness of the implementation team is outstanding, making sure the platform is set up smoothly and effectively. We use D·engage every day, and the support team’s collaboration helps us fully leverage its cutting-edge tools for meaningful customer interactions. Review collected by and hosted on G2.com.

The platform's vast feature set can be a bit overwhelming at first, but with a little time and exploration, it becomes highly intuitive and easy to navigate. Review collected by and hosted on G2.com.

It's really easy to use. The platform is very intuitive and in just a few weeks you'll be able to create your own communications strategy from scratch. Review collected by and hosted on G2.com.

The reporting options available on the platform are of no help whatsoever in directing and adjusting the CRM strategy, they are very shallow and have little or no choice of really effective filters and graphs.

The platform frequently has bugs and for the last one we had, about calculating segmentations, the argument that they didn't have the capacity to process our volume of data makes me sceptical about whether DEngage can still meet our needs. Review collected by and hosted on G2.com.

The software is very simple to use, and the integration process is quick and easy. They also help you through every step of the way. Our CSM manager is great, and any problems we have are fixed right away. The push notifications, WhatsApp groups, and emails make it one of the best ESP's. Review collected by and hosted on G2.com.

I don't really have anything against it, but one thing I don't like is how few choices there are for dynamic content. Review collected by and hosted on G2.com.

It's hard to say what Dengage has best to offer, as it has a very complete range of features and everything it delivers is the best. Dengage excels in comprehensive digital channel integration, enabling one-to-one customer communication through personalized strategies and content. Its intelligent, user-friendly platform, very ease to implementated, coupled with expert support, makes it an ideal choice for businesses seeking to create effective marketing and CRM campaigns. And, in addition, it offers the best cost-benefit ratio. Review collected by and hosted on G2.com.

As a Brazilian company, I face additional costs because Dengage does not yet issue invoices in local currency. Review collected by and hosted on G2.com.

The tool itself is user-friendly and the customer support is amazing. They are always available when we face any difficulty. Review collected by and hosted on G2.com.

Till now our experience is really good. So there's no dislike. Review collected by and hosted on G2.com.

I used this tool almost 2 years back during a pilot project. I think tool is value for price at which it was offered eventhough few featues were not working Review collected by and hosted on G2.com.

Onsite persoanlization feature was not connected to CDP. This was almost two years back my last conversation with them that this has been fixed Review collected by and hosted on G2.com.