# D·engage Reviews **Vendor:** D·engage **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 114 ## About D·engage D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com ## D·engage Pros & Cons **What users like:** - Users appreciate the **ease of use** of D·engage, enabling intuitive setup and seamless communication strategy creation. (59 reviews) - Users appreciate the **responsive customer support** of D·engage, enhancing their confidence and overall experience with the platform. (39 reviews) - Users find D·engage to be **extremely helpful** with data measurement, campaign optimization, and responsive customer support. (33 reviews) - Users value the **exceptional customer engagement** capabilities of D·engage, enhancing their marketing efforts and interactions significantly. (27 reviews) - Users love the **smart automation** of D·engage, simplifying marketing campaigns and enhancing customer engagement effectively. (25 reviews) - User-Friendly (25 reviews) - Automation Efficiency (24 reviews) - Easy Setup (23 reviews) - Users value the **ease of use** and **number of features** offered by D·engage for effective integration. (23 reviews) - User-Friendly Interface (23 reviews) **What users dislike:** - Users find the **learning curve steep** , particularly in mastering segment building and lacking proper training resources. (24 reviews) - Users note the **limited capabilities** in design creation and integration issues with D·engage, impacting overall experience. (16 reviews) - Users express concern over the **missing features** in D·engage, impacting effective use and strategy adjustment. (10 reviews) - Users find the **inadequate reporting** of D·engage limits their ability to gain actionable insights from data effectively. (9 reviews) - Users experience **slow customer support** , especially during busy times, impacting overall satisfaction with D·engage. (9 reviews) - Reporting Issues (9 reviews) - Users find D·engage to be **time-consuming** due to excessive clicks and slow progress in accessing essential functions. (9 reviews) - Users find the **limited templates** in D·engage challenging, particularly for those seeking more customization options. (8 reviews) - Need for Improvement (8 reviews) - Segmentation Issues (8 reviews) ## D·engage Reviews ### 1. Powerful CDP and Real-Time Personalization That Boosts Conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Barış S. | Crm Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about D·engage?** For me, the most powerful aspect of D·engage is its Customer Data Platform (CDP) capabilities and real-time personalization features. It's fantastic how it consolidates scattered data into one place to build meaningful profiles and creates dynamic segments based on instant user behavior. This allows us to reach our customers at exactly the right time with the most relevant content, ultimately boosting our conversion rates **What do you dislike about D·engage?** If I had to point out an area for improvement, it would be the flexibility of advanced reporting and custom dashboards. While the standard reports provide a solid overview of campaign performance, the built-in dashboards can sometimes feel a bit rigid when we want to dig into highly specific, cross-channel metrics. We occasionally have to export the data to an external BI (Business Intelligence) tool for deeper analysis **What problems is D·engage solving and how is that benefiting you?** Use this if your previous problem was managing Email, SMS, and Push notifications separately, leading to a messy customer experience. The Problem: "We used to manage our email, SMS, push notifications, and WhatsApp through completely separate platforms. This led to a disjointed customer experience and sometimes caused us to over-communicate or spam our users." The Benefit: "D·engage solves this by letting us orchestrate all our communication channels from one single interface. The benefit is that we can build seamless, intelligent customer journeys. For example, we can trigger a Push notification, and if the user doesn't interact, automatically follow up with an Email. This saves us from message fatigue and creates a much smoother experience for our customers. **Official Response from Dilayda Soylu:** > Thank you for the detailed feedback! We’re happy to hear that D·engage’s CDP and real-time personalization features are helping you reach customers more effectively and improve conversions. We also appreciate your comments on reporting and dashboards, and we’ll keep them in mind as we continue improving the platform. ### 2. Backbone for our business... **Rating:** 5.0/5.0 stars **Reviewed by:** Nilay A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about D·engage?** We are now using the whats app feature set and it's been a huge value add. Actually , this feature was not just a marketing addition for us, we have a service based solely on this feature set. Basically Dengage is not just helping us with our marketing efforts, they are helping us, reshape our business as well. Now that's what I call a strategic business partner. **What do you dislike about D·engage?** Dengage is a pool of very valuable features. The more I learn about the tool the more I can transform my offerings. Maybe they can educate us better about these features. It's not a ux thing I'm suggesting, it's a "you can do much more with Dengage" kind of sessions... To create much bigger win-wins ... **What problems is D·engage solving and how is that benefiting you?** We benefit from Dengage's rich platform & expertise for both our operational and strategic communications. As a LIVE & interactive wellbeing platform, instant communication with our users & instructors are crucial for our operation, Dengage never fails us on that! In this scenario, mailing and PNs are a life saver. And for more long term and strategic marketing communications, they offer the best journeys, easy to implement even for our not expert tech-savy marketers... **Official Response from Dilayda Soylu:** > Hello! It’s great to know that our platform supports both your real-time operational needs and your longer-term, strategic communications. We also truly appreciate your honest feedback around education and enablement. Helping our partners unlock more value from everything D·engage can do is something we care deeply about. Thanks for trusting us as a strategic partner and for being part of the D·engage journey. ### 3. Efficient and User-Friendly Email Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about D·engage?** What I like most about D·engage is how easy it is to create and manage transactional email templates, even without any coding knowledge. The platform provides a very intuitive and user-friendly interface, which makes the whole process smooth and efficient. I can quickly design, edit, and customize templates according to my needs, and testing them is extremely simple and convenient. This saves a lot of time and reduces the chances of errors before going live. **What do you dislike about D·engage?** There isn’t much to dislike overall, but I think the platform could benefit from more advanced customization options and slightly improved performance in some areas. Enhancing documentation and guidance for complex use cases would also be a great addition. **What problems is D·engage solving and how is that benefiting you?** As a Product Manager, I use D·engage in my company primarily for managing transactional email communications. The platform solves the complexity of creating, managing, and sending transactional emails by providing a centralized and easy-to-use system. I can quickly prepare and customize email templates exactly the way I need, without relying heavily on technical teams. This significantly speeds up our workflow and allows us to respond faster to business needs. Additionally, the ability to easily test and manage templates ensures higher accuracy and consistency in our communications. Overall, it improves efficiency, reduces operational dependency, and helps deliver a better user experience. ### 4. Proactive Support, Efficient Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mehmet S. | Crm and Marketin Automation Senior Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about D·engage?** I use D·engage for marketing communication, and it helps with both our one-time and recurring sends. It's easy to make segments for our company, which is very helpful. I really appreciate their customer success team; they help us a lot when we need it. They are proactive with complex issues and regularly reach out with best practices and optimization tips. **What do you dislike about D·engage?** I think the surface is the bad thing. The flow could be faster and there are some basic bugs that could be improved. **What problems is D·engage solving and how is that benefiting you?** D·engage helps with our one-time and recurring sends and makes segmenting easy for our company. ### 5. I am happy with Dengage platform **Rating:** 5.0/5.0 stars **Reviewed by:** Doğuş Mert A. | Growth and Marketing Team Member, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about D·engage?** Being able to quickly and easily create and launch campaigns across mailing, app push, web push, and SMS channels; and receiving fast support from the technical team whenever needed. **What do you dislike about D·engage?** Building segments is quite difficult and not very user-friendly. **What problems is D·engage solving and how is that benefiting you?** D·engage enables us to manage customer communication across multiple channels (mailing, app push, web push, SMS) through a single platform thanks to its marketing automation capabilities. This helps us launch campaigns faster, reach the right target audience, and improve operational efficiency. **Official Response from Justis Saayman:** > We're glad to hear that you are happy with the D·engage platform and that you find the number of features and ease of integration beneficial. We understand that the orientation process can be challenging, and we are continuously working to improve it. Thank you for your feedback! ### 6. Empowers Our Marketing with Seamless Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Cagatay K. | CRM and Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about D·engage?** I like the easy segmentation and managing our data with the connection to BigQuery. As an e-commerce company, we can set our campaigns on a daily basis, and segment them through customer behaviors and events. The BigQuery connection gives us the freedom to shape our campaign segments. D·engage's skill sets and personalized omnichannel communication model are more usable, and they onboarded us very well, helping us through the process. **What do you dislike about D·engage?** In my opinion, the customer success department can be improved. They should suggest sectoral use cases and best ways to use their newest features. **What problems is D·engage solving and how is that benefiting you?** D·engage automates marketing and personalizes customer communication across channels. It offers easy segmentation and data management with BigQuery, enabling us to tailor campaigns based on customer behavior. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience! We are happy to hear that you find D·engage user-friendly and that managing all channels and data in one place adds real value for your team. Thanks again for your thoughtful review and support! ### 7. D·engage Makes Multi-Channel Campaigns Easy and Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Naveed S. | Sr. Deputy Manager Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about D·engage?** The best thing about D·engage is its ease of use and powerful multi-channel campaign management. **What do you dislike about D·engage?** At times, certain features can feel a bit complex or require additional guidance, so improving documentation or onboarding resources would be helpful. **What problems is D·engage solving and how is that benefiting you?** D·engage helps us manage and automate our multi-channel marketing campaigns from a single platform. It solves the challenge of handling customer communication across SMS, email, and other channels, allowing us to target the right audience with personalized messaging. This has improved our campaign efficiency and overall customer engagement. ### 8. Experience With D-engage **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad S. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about D·engage?** The software is very simple to use, and the integration process is quick and easy. They also help you through every step of the way. Our CSM manager is great, and any problems we have are fixed right away. The push notifications, WhatsApp groups, and emails make it one of the best ESP's. **What do you dislike about D·engage?** I don't really have anything against it, but one thing I don't like is how few choices there are for dynamic content. **What problems is D·engage solving and how is that benefiting you?** The amount of emails you can send is much higher than with other software, and it has push notifications, SMS, and WhatsApp all in one. **Official Response from Justis Saayman:** > Hello Muhammad, thank you so much for your review and feedback. Regarding dynamic content, I will communicate this to our product team. ### 9. Ismail S. **Rating:** 5.0/5.0 stars **Reviewed by:** İsmail S. | Sr. MarTech Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about D·engage?** I love how flexible the platform is. Its data management capabilities are excellent and adapt perfectly to our needs. **What do you dislike about D·engage?** Since it has very powerful features, there can be a slight learning curve for new users at the beginning. But it's fine once you get used to it. **What problems is D·engage solving and how is that benefiting you?** Before D.engage, our customer data was scattered. It solves the problem of disconnected data by bringing everything into one platform. This saves us a lot of manual work and makes our marketing campaigns much faster to launch. ### 10. Effortless Email Marketing with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Buket . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about D·engage?** I use D·engage for email marketing processes in our NGO, and I really appreciate its user-friendly interface. It makes managing emails and SMS effortless without any training, thanks to the clean dashboard. I also value the fast responses from the technical support team, which ensures our urgent donation calls are handled promptly. The platform effectively solves the problem of communication clutter by allowing us to manage both SMS and email channels from a single platform. I found the initial setup very easy, and we were ready to go almost immediately. **What do you dislike about D·engage?** the platform serves our needs **What problems is D·engage solving and how is that benefiting you?** D·engage solves communication clutter by managing SMS and email in one platform, helping us send timely announcements and donation appeals. The user-friendly interface and fast support team enhance our efficiency, making setup easy and immediate. ### 11. A Helpful Platform for Automated Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** haris h. | Website development manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about D·engage?** I like that D·engage makes it easy to manage all our customer communication in one place — newsletters, push notifications, and automated emails. The platform is user-friendly, and the automation workflows save a lot of time. It also gives clear analytics, so we can track performance and improve our campaigns. **What do you dislike about D·engage?** Sometimes the platform feels a bit slow, and a few features could be more intuitive. The interface can take time to get used to, and some advanced settings require extra steps. But overall, it works well for our campaigns. **What problems is D·engage solving and how is that benefiting you?** It solves our need for centralized email/SMS/WhatsApp marketing. The automation workflows and segmentation tools allow us to create personalized communication at scale, improving customer retention and boosting conversions. **Official Response from Magali Lombardo:** > Thanks for sharing your experience! We’re glad D·engage is helping you manage customer communication in one place and save time with automation and analytics. We also appreciate your feedback around performance and usability in some advanced areas. It’s valuable input as we continue improving the platform. ### 12. Excellent Service – Customer‑Driven Services **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about D·engage?** D·engage has truly transformed the way we manage customer engagement and multichannel marketing. Their Customer‑Driven Marketing Platform stands out as one of the most intelligent, flexible, and results‑oriented solutions available today. What impressed us most is how seamlessly it unifies customer data, automates personalized journeys, and delivers measurable impact across every touchpoint. **What do you dislike about D·engage?** We didn't faced any issues while we worked. Our required targets were well achieved **What problems is D·engage solving and how is that benefiting you?** For us, email marketing was a pain, but D-engage’s services and support staff were very professional and helpful in carrying out the required tasks and handling our marketing communication. ### 13. Transforms Customer Journeys with Seamless Omnichannel Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about D·engage?** What I appreciate most about D·engage is its powerful ability to break down data silos and enable truly seamless, personalized omnichannel customer journeys. It goes beyond basic email automation to integrate the entire customer experience. **What do you dislike about D·engage?** So far, I haven't encountered any critical dislikes or deal-breakers with D·engage. The platform seems robust, and the core functionality of unified customer data and omnichannel automation is performing exactly as expected. **What problems is D·engage solving and how is that benefiting you?** 1. Increased Revenue and Conversions By segmenting and personalizing offers based on real-time intent (like a specific product view), you ensure the message is highly relevant, leading to higher click-through rates and conversion rates. 2. Enhanced Customer Loyalty (CLV) Consistent, relevant, and well-timed communication builds trust and deepens the relationship, resulting in higher customer lifetime value (CLV) and lower churn rates. 3. Operational Efficiency Consolidating data and automating complex cross-channel journeys in one place saves time and reduces costs by eliminating the need to manage multiple disparate marketing tools. **Official Response from Magali Lombardo:** > Thank you for sharing your experience with D·engage! We’re glad to hear the platform is helping you break down data silos and deliver seamless, personalized customer journeys across channels. It’s also great to know that everything is performing as expected and supporting stronger revenue, loyalty, and operational efficiency. We appreciate your feedback and are happy to be part of your team’s growth. ### 14. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed Amine E. | Core Banking Solution- IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about D·engage?** The most helpful about D-engage is that they already have many solutions for common problems that can face any society during any digital project. Having good IT teams and flexible managers, they assure the progress of their projects towards the clients with good sense of communication, reviewing. For me, i've enjoyed working with them, such an amazing journey! **What do you dislike about D·engage?** To be honest all i can say is that i've never had a problem with them, smooth professionnel work relationship **What problems is D·engage solving and how is that benefiting you?** The fluidity of sending/receiving marketing sms and mails. **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with D·engage! We are thrilled to hear that you found our solutions helpful and our team accommodating. We strive to provide seamless communication and efficient project progress for all our clients. We are delighted that you have not encountered any issues with us and appreciate your trust in our professionalism. If you ever have any questions or need assistance in the future, please do not hesitate to reach out. We are here to support you every step of the way. We are glad to hear that our services have benefited you in terms of the fluidity of sending and receiving marketing SMS and emails. Should you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing D·engage! ### 15. Streamlined Marketing Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** faizan a. **Reviewed Date:** February 11, 2026 **What do you like best about D·engage?** I like how D·engage helps me to automate lifecycle messaging with live users, which makes designing customer journeys and letting them run automatically, instead of using manual triggers based on user behavior, a lot easier. It also effectively automates complex workflows and reduces manual effort, allowing for streamlined marketing campaigns. Plus, it was quite easy to set up. Overall, using D·engage has been a great experience and it's working awesome. **What do you dislike about D·engage?** Reports should be customizable **What problems is D·engage solving and how is that benefiting you?** I use D·engage to automate lifecycle messaging with live users, orchestrate cross-channel campaigns, and automate complex workflows, reducing manual effort by allowing customer journeys to run automatically based on user behavior. ### 16. Smooth Integration and Support That Boosted Campaign Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Ahsan M. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about D·engage?** It helps automate user journeys with AI builders. Campaign performance improved thanks to more focused retargeting, and the integration process, along with their support, was smooth. **What do you dislike about D·engage?** The UI is okay, but I’ve been informed it will be upgraded soon. **What problems is D·engage solving and how is that benefiting you?** We weren’t able to retarget audiences effectively, and the ROI wasn’t justifying our marketing efforts. Dengage helped us address that, and our sales figures improved significantly. ### 17. Great Coordination of Data and Channels **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. **Reviewed Date:** November 05, 2025 **What do you like best about D·engage?** I have been using D·engage for 5 years and I'm impressed by its ability to integrate seamlessly with my website, allowing me to utilize the push and email functionalities effectively. This is crucial for coordinating messaging across channels in real-time, which is especially beneficial with having both an offline and online store. One of the standout features I appreciate is the coordination of data, which facilitates more personalized and specific messaging. It's essential for building trust with my brand, and D·engage excels in making meaningful connections with customers. Additionally, I find the onboarding and customer service teams to be excellent and really helpful, which is vital during the initial setup process. The training provided is also great, ensuring a smooth transition and utilization of the platform. I don't hesitate to recommend the D·engage team - they have become my trusted advisor as well as my supplier. I trust them to let me know when I could do things better! **What do you dislike about D·engage?** Getting up and running requires quite a lot of support from the D·engage team initially, and it's not self-service. Some more automation would be fantastic. But the team were amazing. **What problems is D·engage solving and how is that benefiting you?** I use D·engage to integrate with my website for push and email communication, enhancing real-time messaging across channels and improving personalization, which strengthens customer trust. It coordinates data from separate systems for more targeted connections, crucial for building meaningful customer relationships. **Official Response from Magali Lombardo:** > Thank you so much for sharing your experience with us, Jessica. We’re truly delighted to hear that you’ve been using D·engage for 5 years and finding real value in how the platform helps you coordinate messaging across channels in real-time. It’s also wonderful to know that our onboarding and customer service teams have been able to support you throughout the process and contribute to a smooth setup and ongoing experience. We appreciate your note about the initial effort required to get everything up and running. We’re continuously improving our automation features and self-service capabilities to make the process even more intuitive. Thanks again for your trust and for recommending D·engage. We’re glad to be a partner you can rely on! 🙌 ### 18. Seamless Mass Email Sending Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Selami A. | IT MANAGER, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about D·engage?** My favorite feature is its seamlessness in mass email sending. **What do you dislike about D·engage?** The interface used contains too much detail, resulting in a significant time loss with each submission. **What problems is D·engage solving and how is that benefiting you?** We can get immediate support for all our problems, especially from Kerem Çağlar and Emrecan Yardımcı. ### 19. Serkan A. **Rating:** 5.0/5.0 stars **Reviewed by:** serkan a. | Digital Analytics Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about D·engage?** You can customize your all scenarios, and that is so easy **What do you dislike about D·engage?** sometimes it can be slow but that is not a big issue for us **What problems is D·engage solving and how is that benefiting you?** "Useful for all our push scenarios and highly integrated into our app **Official Response from Dilayda Soylu:** > Thank you for sharing your experience. We are pleased to hear that D·engage has been useful for your push scenarios and works well with your app, and we also appreciate your note regarding occasional slowness. ### 20. Easy to Use Platform with Clear, Accessible Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul Q. | Assistant Manager Growth & Investments, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about D·engage?** The platform is easy to use, and the analytics are straightforward and accessible. **What do you dislike about D·engage?** Nothing to add as of now. Everything has been smooth so far. **What problems is D·engage solving and how is that benefiting you?** I regularly target different segments using automated flows. ### 21. Dengage Makes Campaign Segmentation Easy and Drives Strong Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about D·engage?** I love to get under the hood of our marketing campaigns and Dengage makes that really easy. We put our customers first, so being able to send emails and messages to our core segments and generate big engagement rates is testament in how we work with the platform. Very happy with the usability of the tool and success we are seeing. **What do you dislike about D·engage?** We have not set up remote data sources yet, something I think we would benefit from. **What problems is D·engage solving and how is that benefiting you?** We are sending 2x more campaigns than we used to, with much greater success per campaign. It is genuinely exciting sending out a multi channel marketing campaign to our customers and prospects and seeing the engagement rates. Dengage has made a big improvement to our marketing performance. ### 22. Effective Omni-Channel Marketing That Does What It Says It Will **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about D·engage?** They’ve managed to make the onboarding pretty seamless considering that they’re handling a lot of data. I’ve been impressed with how we've been able to see our customer data and more importantly, how we’ve been able to use it to improve our marketing activity. The dashboard is easier to understand than I expected. It's proving to be more effective than I anticipated. Those that are needing some support won’t be disappointed as they were helpful throughout the implementation process. They came back to us in a timely manner with the answers to our questions so no complaints. **What do you dislike about D·engage?** Overall, there isn't anything to be upset about. They do what they say they're going to do and the outcomes have been very insightful. **What problems is D·engage solving and how is that benefiting you?** We've been needing to scale our personalised marketing in an effective way. We've tried ourselves and have fallen short so having a tool like this that can manage our emails and sms marketing as effectively does has been a huge help to the team in time, effort and results. **Official Response from Magali Lombardo:** > Thank you for sharing your experience with D·engage 💫 We’re glad to hear that onboarding went smoothly and that the platform is helping you make better use of your customer data. It’s great to know D·engage is supporting your team in scaling personalized marketing more efficiently! ### 23. Effortless Onboarding and Real-Time Insights Revolutionised Our Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about D·engage?** Onboarding was super simple. Once in, the dashboard is intuitive, and implementation has been easy. Unlike other platforms we've used, my team was able to get up and running without needing a computer science degree. I love the ability to see customer behavior in real-time - it has completely changed how we target our campaigns. Setting up cross-channel journeys is incredibly simple and effective. The customer support has been excellent - quick and helpful responses every time we've reached out. **What do you dislike about D·engage?** Not much! I've been really impressed with all aspects. It's a pricier tool than we've used previously, but the results so far more than makes up the cost. **What problems is D·engage solving and how is that benefiting you?** D·engage serves as our single source of truth for omnichannel marketing, bringing our email, SMS, and WhatsApp efforts into one place. The automation and segmentation allow us to deliver highly personalised communication at scale - a strategy that has directly resulted in stronger customer retention and increased conversion rates. **Official Response from Magali Lombardo:** > Thank you for sharing your experience with D·engage 💫 We’re glad to hear that onboarding was simple and that real-time insights are helping your team better understand customer behavior and build effective cross-channel journeys. It’s also great to know our support team has been there whenever needed. We appreciate your trust and the thoughtful feedback. ### 24. User-Friendly and Outstanding Support for Email Marketing in Pakistan **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about D·engage?** D-Engage is an incredibly user-friendly platform with exceptional customer support that’s always ready to help. Its robust automation, advanced segmentation, real-time analytics, and smooth campaign management make it one of the best email marketing tools available in Pakistan. **What do you dislike about D·engage?** The only downside is that the interface could be more refined and smoother but overall, it delivers excellent value. **What problems is D·engage solving and how is that benefiting you?** Automated Campaign Management: It removes the hassle of sending manual emails by automating customer journeys, saving time and ensuring consistent communication. Advanced Audience Segmentation: It helps target the right customers with the right message, improving engagement and conversion rates. Real-Time Analytics: It provides instant insights on performance, helping you optimize campaigns quickly and make data-driven decisions. **Official Response from Magali Lombardo:** > Thank you for sharing your experience! ✨ We’re happy to hear that D·engage is supporting your automated campaigns and analytics, and we appreciate your feedback as we continue improving the platform. ### 25. Comprehensive and Easy to Use CDP & Marketing Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Anıl Can . | Director Of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2021 **What do you like best about D·engage?** The new AI engine significantly automates audience segmentation and predicts churn accurately. **What do you dislike about D·engage?** Developer guides for custom API integrations could be more visual and beginner-friendly. **What problems is D·engage solving and how is that benefiting you?** Dengage covers all of our omnichannel marketing automation needs. Sending messages with predictive web behaviour analysis, using built-in RFM model to activate the customers and flexible content management. **Official Response from Dilayda Soylu:** > Thank you for sharing your feedback with us! We’re glad to hear that the AI engine and predictive features are helping with segmentation, churn prediction, and your overall omnichannel marketing efforts. It’s great to know D·engage is supporting your daily work. ### 26. Powerful and easy to use once you get the hang of it **Rating:** 5.0/5.0 stars **Reviewed by:** Lena N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about D·engage?** I like how easy it is to build and automate campaigns in D·engage. Everything’s in one place, which saves a ton of time. Their customer support team has been rather fast to responding to my inquires. **What do you dislike about D·engage?** There’s a small learning curve at the beginning, but once you get used to the platform it becomes really easy to use and quite intuitive. **What problems is D·engage solving and how is that benefiting you?** It helps us manage all our customer commuunication in one place. Saves time and keeps our campaigns consistent when we reach out to our customers via our marketing channels. **Official Response from Dilayda Soylu:** > Thank you so much for sharing your experience! 💫 We’re thrilled to hear that you’re finding D·engage easy to use once you get the hang of it and that our automation tools are helping you save time and stay organized. It’s also great to know our support team has been responsive to your needs; we’ll be sure to pass along your kind words. ### 27. Unmatched Customer Insights with Unified Data Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about D·engage?** The platform’s ability to unify data from across touchpoints gave us a true 360° view of our customers and created actionable insights we had not previously been able to surface. This has driven highly targeted, meaningful engagements that directly support informed decision-making for our clients. **What do you dislike about D·engage?** Onboarding a new platform can be a steep learning curve. But across the board, the D-engage support team has been responsive, knowledgeable, and a true partner in our success. Their attentive service has ensured we always get the most of the platform. **What problems is D·engage solving and how is that benefiting you?** We were able to build uncapped campaigns that dynamically adjust to real-time customer behaviour — something that’s made a measurable impact on engagement rates. The intuitive segmentation and automated workflows allowed us to run sophisticated campaigns without friction, delivering results well above what we expected. **Official Response from Magali Lombardo:** > Glad to hear D·engage is helping you unify customer data and unlock more actionable insights 🧠 Creating a true 360° view and turning it into meaningful engagement is exactly what we aim to support! We also appreciate your note on onboarding and our support team. Being a responsive and reliable partner throughout the learning curve is something we take seriously. ### 28. Very intuitive platform with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about D·engage?** What stood out to me most about Dengage was how straightforward it was to beign using since from the begging, especially on the integration phase team were really helpful to show the dashboard and the channels that we use and they were really there for us when we have any questions. Learning curve is definetly way better than the platform that we used before. **What do you dislike about D·engage?** Not anything specifically they have lots of great features and you need to spend a bit time but the team is always helpful. **What problems is D·engage solving and how is that benefiting you?** We are having an issue that out all data were in different places so they were not speaking with each other, turning as a bad experience for the end user because we were not able to make ommnichanel marketing automation but since Dengage cdp function now there is no data silos and we can make 360* communication easily in one platform. **Official Response from Magali Lombardo:** > Thank you for your review and sharing your experience with us. We’re really glad to hear that getting started with D·engage felt straightforward and that our team was able to support you through the integration phase. It’s great to know the platform has been intuitive for your channels and day-to-day work. We also appreciate your note about spending some time exploring the features. Our team is always here to help whenever you need guidance. Thank you again for your trust, we’re happy to support your journey toward seamless, 360° communication without data silos. 🙌 ### 29. Very easy to use platform to personalized omnichannel automation jobs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about D·engage?** Their Zeki AI features are outstanding. Smart Tags, Text-to-SQL segmentation is great and easing the operational pain. **What do you dislike about D·engage?** Still nothing major to mention or complain about. **What problems is D·engage solving and how is that benefiting you?** To engage with our target audience recursively and in a personalized manner all thorugh automation **Official Response from Dilayda Soylu:** > Thank you for the great review! We are glad to hear you find D·engage easy to use and powerful, especially for email marketing and omnichannel automation.We truly appreciate your feedback and support! ### 30. Fast onboarding and Lasting Value for Data-Driven Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Sara W. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about D·engage?** Onboarding was a seamless, and relatively, quick experience and taught us a lot about working with the data. It helped us find new ways to use it to help our customers. This is a trend that has carried on into BAU. **What do you dislike about D·engage?** Nothing that has impacted our use of the platform - I'd say, as with all marketing automation tools, it took a few uses to get my head around the segmentation & campaign creation. **What problems is D·engage solving and how is that benefiting you?** We have a number of clients that have big data - we needed a cost effective solution that could help them grow using it. D.engage has helped us do this with a 100% hit record. **Official Response from Dilayda Soylu:** > Thank you so much for sharing your experience with us! 🌟 We’re really happy to hear that onboarding was smooth and that you found value in how D·engage helps you make the most of your data and that’s exactly what we aim for. ### 31. Effortless Data Access and Personalization Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about D·engage?** I appreciate how simple it is to use the data space, as well as how easily data can be accessed for various purposes, including segmentation, content creation, and website personalization. **What do you dislike about D·engage?** The documentation regarding connecting via FTP and the different data warehouses they support out of the box could use some improvement. **What problems is D·engage solving and how is that benefiting you?** 1. Data Centralization 2, Omni Channel Data Access 3. Less IT and Tech Team dependencies 4. Easier Segmentation across any data current in the CDP + using other data sources outside of Dengage on the fly without duplicating data 5. Central content creation engine 6. Way too easy content hyper personalization 7. Website and mobile app personalization based on user real time behavior instantly without constant developer or tech support 8. Super comfortable and easy interface for marketers of any caliber **Official Response from Magali Lombardo:** > Thank you for sharing your experience with us! 🌟 We’re glad to hear that working with your data has been simple and that the platform is helping you centralize information, personalize content, and reduce tech dependencies across your workflows. Thank you as well for highlighting the FTP and data warehouse documentation. We’re actively improving these areas, and feedback like yours helps guide our updates. We appreciate your detailed insights and are happy to support your team in delivering more connected and real-time customer experiences. ### 32. Empowers Creative Campaigns with Seamless Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about D·engage?** As a design and marketing agency focussed on creating meaningful customer experiences, D-engage helps us turn ideas and data into campaigns that tricky connect with people. **What do you dislike about D·engage?** While it can take time to fully understand and master the platform, the onboarding process was very fast and seamless from the start. Their team made the transition smooth so we could quickly begin using the platform’s capabilities without disruption to our business. **What problems is D·engage solving and how is that benefiting you?** Many of our clients are financial services where customer data integrity and security are non-negotiable. D-engage empowers us to centralise and utilise customer data in real time across multiple channels - giving us a holistic customer view. **Official Response from Magali Lombardo:** > Thanks for sharing your experience! We love hearing how D·engage helps your team turn ideas and data into campaigns that genuinely connect with people. It’s also great to know that onboarding felt fast and smooth, even with a powerful platform. Helping teams get value quickly without disrupting their workflow is something we care deeply about. ### 33. Powerful AI Campaign Optimization for Personalized, Data-Driven Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about D·engage?** Dengage is very helpful for measuring data and customer behaviour across different fields. The AI campaign optimization features are really helpful for tracking and reaching the right audience at the right time. The segment feature is also really good for reaching a personalized audience for specific collection campaigns and offers. **What do you dislike about D·engage?** So far, I haven’t had any issues. All the features are really helpful, and they’ve been useful for what I need. **What problems is D·engage solving and how is that benefiting you?** dengage combines online and offline data, which helps deliver more effective, better-performing targeting. ### 34. Streamlined CRM Management with Strong Core Features **Rating:** 4.0/5.0 stars **Reviewed by:** Mushkbar A. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about D·engage?** I like the ease of use, intuitive segmentation, detailed data tracking, smooth campaign flow setup, and how simple it is to draft and deploy both push and email messages. While the platform is global, the presence of an on-ground Pakistani team greatly enhances the overall service experience. **What do you dislike about D·engage?** There’s a lack of training or guidance on segmentation creation, which could help CRM managers target more effectively and make full use of the platform’s capabilities. **What problems is D·engage solving and how is that benefiting you?** D·engage helps us centralize and streamline our CRM efforts by managing email and push campaigns, enabling precise audience segmentation, and tracking performance metrics all of which lead to more effective targeting, better customer engagement, and improved campaign efficiency. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage. We are glad that you find the platform easy to use with smooth campaign flows, intuitive segmentation, and simple message deployment. It is also great to hear that our local team in Pakistan adds value to your overall experience. We appreciate your note on segmentation training and guidance. Supporting CRM managers to fully leverage the platform is important to us, and we are enhancing our resources to make targeting even more effective. ### 35. Easy-to-Use Personalization Engine with a Solid Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about D·engage?** Great tool for personalization that's actually easy to use, I've been using D·engage primarily for their personalization engines, and it's been a solid experience. Big fan of how user-friendly the platform is, so much that I didn't have to spend weeks figuring things out, which is always a plus. **What do you dislike about D·engage?** At the moment, nothing really, it's been a gret service. **What problems is D·engage solving and how is that benefiting you?** We needed a way to personalize customer experiences at scale, and it was finally possible with D·engage without overcomplicating things. Thank you! **Official Response from Dilayda Soylu:** > Thank you so much for the great feedback! We’re really happy to hear that you’re enjoying the personalization capabilities and that the platform was easy to pick up without a long learning curve. Helping teams personalize customer experiences at scale without adding complexity is exactly what we aim for. ### 36. A powerful contender for small and medium bussiness marketing, despite some database problems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about D·engage?** I'm in the data team responsible for the input and output of data into D-engage. - We use D-engage everyday, mostly for sending emails but also for sending SMS and WhatsApp messages. - It's very easy to send data and retrieve data using the automated jobs functionality. - It's also very easy and fast to write queries and review them in the UI. - The integration is not very complicated if you understand your data. - The implementation of new use cases is also very simple. - They are always very helpful to solve the problems that may appear. - We can reach them via WhatsApp. - They are always implementing new functionalities. **What do you dislike about D·engage?** - They're based in Turkey, so it's kind of hard to get hold of them in regular business hours. - We had a lot of problems in the past involving the ability of processing all of the data and rules we have for our segments. - Sometimes we got a lot of delay to process our mailings, with up to 12 hours of delay. - Also we retrieve data daily to put in our datalake and the pipeline sometimes get delayed or error. - In the end, I think our base of customers grew too big (+40 million unique consumers) for them to handle. **What problems is D·engage solving and how is that benefiting you?** If I could summarize, it would be the personalization of the consumer journey, delivering the right content to each one of them and increasing our open, click, and conversion rates. We have a very large volume of data and also segments. We sometimes choose which communication will go to each consumer through modeling, and the result of the modeling is sent to Dengage, which can send the right communication to each consumer based on a column. We also include personalized texts and dynamic content images in each email, and during the processing of the send we make API calls for each email, capturing relevant information. Finally, we extract a lot of data via automated flows and input it in our datalake for later analysis. **Official Response from Dilayda Soylu:** > Thank you for taking the time to share such a comprehensive review. We are glad to hear that D·engage makes it easier for your team to manage data, run queries, set up automated jobs, and implement new use cases quickly. It is also great to know that our multi-channel capabilities and continuous feature updates are supporting your day-to-day operations. We appreciate your transparency about the challenges you have experienced with data processing delays and scalability. Handling very large customer bases is always a demanding task, and your feedback helps us continue strengthening our infrastructure to better support high-volume use cases. ### 37. Ultimate Tool :) **Rating:** 5.0/5.0 stars **Reviewed by:** Shahrukh k. | support advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about D·engage?** I like most about its automation capabilities enable businesses to create complex workflows that help nurture leads, improve conversion rates, and re-engage customers. **What do you dislike about D·engage?** Nothing to dislike evethign is lokes great :) **What problems is D·engage solving and how is that benefiting you?** D·engage solves several key problems in customer engagement and marketing automation, which can significantly benefit businesses. **Official Response from Dilayda Soylu:** > Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re enjoying our automation capabilities and finding value in creating workflows that help drive engagement and conversions. Our goal is to make marketing automation seamless and effective for every business, and it’s great to know that’s been your experience. ### 38. Feature-Rich and Packed with Options **Rating:** 4.0/5.0 stars **Reviewed by:** hammad t. | Assitant Manager Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about D·engage?** D-engage has multiple features that helps us **What do you dislike about D·engage?** We haven't found any downside uptill now **What problems is D·engage solving and how is that benefiting you?** D-engage helps us in targetting selective audience as per our requirement ### 39. Customer retention via data driven decision making **Rating:** 5.0/5.0 stars **Reviewed by:** Monis U. | Head of Digital Business and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about D·engage?** Dengage has enabled us to take on spot decisions with the availability of live customer reporting. From customer segmentation to churning it has become way easier as compared to other alternate available in the market. Another great thing about dengage is it's customisation. We are an asset management company and our KPIs differ then an e-commerce company. Dengage did not only modified the dashboard as per our requirement but also tracking KPIs as to our customized requirement.​ Also Dengage capability of integration with most of the data platform and software made it convenient for us to connect. **What do you dislike about D·engage?** There is nothing that I dislike about dengage. However certain things can be worked upon. Most of the pre defined reports could be worked upon by enhancing them further. It should have multiple KPIs to be able to compare it to. Another thing that could be worked upon is the limited availability of templates. **What problems is D·engage solving and how is that benefiting you?** Customer segmentation and relevant email to relevant customers **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with D·engage! We're thrilled to hear that our live customer reporting and customization features have been beneficial for your asset management company. Your feedback on enhancing predefined reports and expanding the template options is valuable to us, and we will take it into consideration for future updates. We are committed to continuously improving our platform to better meet the needs of our users. If you have any specific suggestions or further feedback, please feel free to reach out to us. We appreciate your support and look forward to serving you better in the future. ### 40. Reliable email delivery with solid support **Rating:** 5.0/5.0 stars **Reviewed by:** Tunahan P. | Software Engineering Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about D·engage?** D·engage has been a reliable partner for sending transactional emails. The platform is stable, and during integration and setup, their support team was responsive and helpful. I also appreciate that the relevant teams seem to closely follow up on issues or questions, which creates confidence in their service. **What do you dislike about D·engage?** While my overall experience was positive, I primarily used D·engage for transactional email delivery and didn’t explore all features in depth. **What problems is D·engage solving and how is that benefiting you?** I primarily use D·engage for sending transactional emails, such as payment confirmations, password resets, and system notifications. It has been integrated into our backend services to ensure reliable and timely email delivery. **Official Response from Dilayda Soylu:** > It is great to know that D·engage helps you ensure timely delivery of critical messages like payment confirmations, password resets, and notifications. Thank you for trusting us with these essential communications. ### 41. Powerful CRM Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Waqas P. | SGM Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about D·engage?** is a very powerful automation tool with advanced segmentation and marketing capabilities. What we appreciate most is the ability to run complex SQL logics to create segments and nuance our communication - all from one place. The support team is responsive and helpful, always guiding us in optimizing our campaigns. It’s a great tool for brands looking to scale their sales/engagement while maintaining personalization and control. The entire integration process was very easy and seamless. For whatsapp I would recommend to use your own WhatsApp APIs with dengage instead of Karix. It requires a separate person to manage this on a daily basis. **What do you dislike about D·engage?** the interface a little complex, it should have guided navigations **What problems is D·engage solving and how is that benefiting you?** they are trying to solve the marketing communication plan to existing and engaged customers. this helps us reach out to our existing customers in a more cost effective manner **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage to be a powerful automation tool with advanced segmentation and marketing capabilities. Our support team is dedicated to providing helpful guidance for optimizing campaigns. ### 42. A Valuable Tool for Team Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about D·engage?** I appreciate D·engage’s people-first approach and the opportunity to learn and grow every day. **What do you dislike about D·engage?** Sometimes the fast-paced environment can be challenging, but it also pushes us to grow. **What problems is D·engage solving and how is that benefiting you?** D·engage is solving operational and communication challenges by streamlining processes and improving collaboration, which helps me work more efficiently and stay aligned with my goals. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience. We truly appreciate your feedback and are happy to know D·engage helps you work more efficiently and stay aligned with your goals. ### 43. Excellent tool for optimising Email Marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about D·engage?** Dengage is an incredibly user-friendly tool that has transformed our email marketing strategy. With it's powerful segmentation features, we've successfully optimized our campaigns for targeted customer engagement, conversion and retention. **What do you dislike about D·engage?** While Dengage is user-friendly and effective for optimizing our email marketing flows, we struggle with understanding its revenue attribution. **What problems is D·engage solving and how is that benefiting you?** Dengage enables us to connect seamlessly with both our online and in-store customers, facilitating direct engagement, targeted marketing, brand and product awareness, retention. conversion and more. **Official Response from Justis Saayman:** > We're thrilled to hear that D·engage has transformed your email marketing strategy and helped optimize your campaigns for targeted customer engagement, conversion, and retention! ### 44. Seamless CRM with exceptional support and data management! **Rating:** 5.0/5.0 stars **Reviewed by:** Mushkbar A. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about D·engage?** We've had a fantastic experience using d.engage as our CRM platform for emails and web push notifications. The platform is incredibly user-friendly, making it easy to create and manage email and push notification flows. Tracking results and analyzing data is also straightforward, allowing us to optimize our campaigns efficiently. One of the standout features is how smoothly we can manage our data and create detailed customer segments. This has significantly improved our targeting efforts. On top of that, the support team is always responsive and highly efficient, resolving any issues quickly and providing guidance when needed. Overall, d.engage has been a reliable, robust solution for all our CRM needs. **What do you dislike about D·engage?** Recently, there was an auto update of data which automatically reduced our list of reachable web push audience without any notification. A notification should be sent in any such instance. **What problems is D·engage solving and how is that benefiting you?** 1. Its advanced segmentation tools allow us to create personalized campaigns, improving customer engagement and conversion rates. 2.The platform simplifies the creation and automation of email and push notification flows, reducing manual effort. 3.Real-time analytics help us track campaign performance and make informed decisions to optimize future strategies. 4. It allows us to quickly reach our audience with timely messages, driving better response rates. These solutions enhance our marketing efficiency, increase ROI, and strengthen customer relationships. **Official Response from Justis Saayman:** > Hello Mushkbar, thank you for the glowing review. We will take your recommendations to our product team to see how we could help with your needs. ### 45. User-Friendly Product with an Outstanding CX Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about D·engage?** Their CX team and their service oriented mindset Ofc their product is user friendly **What do you dislike about D·engage?** Only 2 new features in last 3 months so far **What problems is D·engage solving and how is that benefiting you?** Marketing and communication has become so easy **Official Response from Dilayda Soylu:** > It’s great to hear that D·engage has made your marketing and communication processes easier. That’s exactly what we aim for, helping teams move faster and work more efficiently. Thank you again for sharing your experience with us! ### 46. Excellent Software for Digital Campaigns more, if becomes user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about D·engage?** It's a very good software for the digital campaigns **What do you dislike about D·engage?** It has complex interface. Should be user friendly with transparency. **What problems is D·engage solving and how is that benefiting you?** Our customers number is being increased **Official Response from Dilayda Soylu:** > Thank you for your valuable feedback! Your feedback helps us make D·engage even better. ### 47. Evaluation of the D-engage tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mert B. | Growth Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about D·engage?** D-engage's fast customer support team ensures that any problems are resolved very quickly. With easy integration tools, we don't need to put a lot of effort to activate features in our application. Thanks to its user-friendly and intuitive interface, our team members can easily create campaigns. We can ensure the security of our system with 2FA security measures. **What do you dislike about D·engage?** Doing 2FA verification every day :) Even though it protects us, you need to verify for a few minutes every day. **What problems is D·engage solving and how is that benefiting you?** D-engage helps us with push, mail and in-app campaigns. We use it to create and analyze the campaigns we need in this area. It is a useful solution for us to ensure customer loyalty. **Official Response from Justis Saayman:** > Thank you for sharing your feedback on D·engage! We're thrilled to hear that you appreciate our fast customer support, easy integration tools, and user-friendly interface. Your satisfaction is our top priority. We understand that daily 2FA verification can be a bit cumbersome, but it's a crucial security measure to protect your data. We'll take note of your feedback and see if there are any ways we can streamline this process for you. It's great to hear that D·engage is helping you with push, mail, and in-app campaigns, and contributing to customer loyalty. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help! ### 48. Smart, scalable, and marketer-friendly CX platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about D·engage?** Quick and seamless onboarding. Extremely helpful customer service team that are very responsive. Very intuitive platform and so easy to build and automate campaigns. **What do you dislike about D·engage?** Overall a positive experience. A self-led user walkthrough of some of their more in depth features would be helpful. **What problems is D·engage solving and how is that benefiting you?** Helped us deliver personalized customer experiences at scale. **Official Response from Magali Lombardo:** > We’re glad to hear that onboarding was smooth and that the platform feels intuitive for your team. We appreciate your suggestion on having a deeper self-led walkthrough, it’s valuable input as we continue improving our resources. Thank you for choosing D·engage! ### 49. D.engage is very interactive and user friendly to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about D·engage?** User-friendly interface and easy to locate different tools in D.engage. **What do you dislike about D·engage?** There are few flaws but they are not that relative. **What problems is D·engage solving and how is that benefiting you?** We can manage all our data through D.engage and can execute email and sms campaigns from one platform. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage. We are happy to hear that you find the platform interactive, user friendly, and easy to navigate. Your note about a few flaws is appreciated and we will continue refining the experience to make it even better. We are glad to be supporting your marketing efforts in a more efficient way. ### 50. d.engage **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmer F. | Senior Officer Web & Seo, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about D·engage?** User friendly interface, easy to understand and very thoughtful user experience. **What do you dislike about D·engage?** there are minor flaws but not much to point out. **What problems is D·engage solving and how is that benefiting you?** To various marketing tasks at one platform. **Official Response from Dilayda Soylu:** > Thank you for your feedback. We are happy to hear that you find D·engage user friendly with an easy-to-understand interface and thoughtful experience. ## D·engage Discussions - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment - [View D·engage pricing details and edition comparison](https://www.g2.com/products/d-engage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+15%3A25%3A42+-0500&secure%5Bsession_id%5D=4232be0b-1887-45a3-ae78-8f872191bb85&secure%5Btoken%5D=6cfa1d899d60c87709eb4dcce30b63d8bc6c659ea1b7e3d680a1c5f764728d35&format=llm_user) ## D·engage Integrations - [Adjust](https://www.g2.com/products/adjust/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AppsFlyer](https://www.g2.com/products/appsflyer/reviews) - 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Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Segmentation** - A/B Testing - Customer Profiles **Text Messaging** - Bulk SMS - Text Scheduler - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Email Campaigns - Audience Segmentation **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Engagement** - Coupons and Promotions **Multichannel** - Web - Email - Mobile **Personalized Content** - Recommendation Engine - Personalized Discounts - Website Personalization **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - Revenue Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - E-Commerce Personalization** - 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