I basically run all my communications by myself, so time is my biggest issue. Having email and WhatsApp in one place made my life so much easier. Instead of juggling two different apps and separate contact lists, I can plan my newsletters and set up WhatsApp messages right next to each other. The real lifesaver for me is the AI Design Studio. I don’t have an in-house designer. Being able to generate good-looking visuals, layout ideas, and copy in minutes without opening Photoshop feels unreal. It saves me hours of work. Plus, since using it to fine-tune my messaging, my WhatsApp campaigns get way better reactions, and people actually stopped complaining about getting messages.

What I like most about D·engage is its omnichannel campaign management. It lets us reach both prospective and current students through email, SMS, and web push from a single platform. The behavior-based automation is especially helpful for handling admission inquiries, staying on top of application follow-ups, and running student engagement campaigns without needing constant manual work. I also value the analytics and segmentation features, which make it easier to target different student groups with more relevant, tailored communication. Overall, it streamlines the way we manage large student databases and makes multi-channel campaign execution much more efficient.

As a retailer, we needed d.engage to fit in with our business easily. It's a really intuitive platform and integrating Shopify was easy. The CX team were helpful in setting up campaigns. We have seen conversion rate improve through our email and SMS channels. We use Zeki AI to dynamically create content and optimise campaign tactics.