DC

Daniel C.

Digital Assets Manager

Computer Software

Mid-Market (51-1000 emp.)

8/12/2026

"Discovery Dashboard and Merchandising Rules Made Campaign Tweaks Fast"

4.5/5

What do you like best about Bloomreach?

The discovery dashboard showed us zero result searched we had no visibility into before, turned out a chunk of traffic was searching for a product line that just wasn't tagged right. Fixing that gave us a real, if small, bump in conversations. Also lean on the merchandising rules a lot, boosting or burying products for a campaign happens in minutes now instead of waiting days for engineering to push a change. Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

Initial catalog setup took way longer than expected, our product data was messier than we realised and cleaning it up before bloomreach could use it properly ate up a couple weeks we had not planned for. Review collected by and hosted on G2.com.

What problems is Bloomreach solving and how is that benefiting you?

Getting visibility into zero result searches alone was worth it, we did not know how much traffic was quietly failing before. Combined with merchandisers being able to adjust things themselves instead of looping in a dev every time, it's cut a lot of the previous back and forth. The messy catalog cleanup upfront was a rough start, but the setup pain hasn't repeated since. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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