I really value the combination of the platform’s automation capabilities and the support we receive from our account manager, seeing that we have an excellent working relationship. As far as automation is concerned, we have several active sequences for different circumstances and stages of the shopping journey, allowing us to capture intent in the right moment. Another useful feature is the registration pop-up for more targeted newsletters based on each subscriber’s preferences.

ContactPigeon gives us a central platform for managing our newsletter communication and organizing our contact database. We use it regularly to create and send newsletters to both our existing contacts and new audiences that we import into the platform. We have also activated a newsletter subscription pop-up on our website and a welcome automation for new subscribers. These tools help us collect contacts and maintain consistent communication with potential guests. Another important part of our experience is the support we receive from the ContactPigeon team. We have very good communication with our account manager, who is responsive and helps us understand how we can gradually expand our use of the platform.

ContactPigeon helps us centralize all our marketing activities on a single platform, and we appreciate this very much and have significantly strengthened our marketing strategy. We currently have five active automations, running under different conditions and intervals, while working towards creating new flows that will further enhance our customer journey. Seasonal pop-ups and segmentation enable us to engage visitors with targeted and personalised campaigns without overwhelming them. The guidance and communication from the ContactPigeon team have helped us maximise the platform's capabilities.