# Best Inbound Call Tracking Software *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* Inbound call tracking software attributes incoming phone calls to their marketing sources by using unique, local, or toll-free numbers for advertisements, websites, pay-per-click campaigns, and keywords. Many solutions use dynamic number insertion (DNI) to dynamically display different trackable phone numbers based on a visitor’s traffic source. This allows organizations to track the effectiveness of specific marketing campaigns in generating leads. Inbound call tracking software products often go beyond basic tracking by offering advanced call recording, monitoring, and analytics to qualify leads and provide more granular reporting. Unlike [contact center tools](https://www.g2.com/categories/contact-center) that rely on interactive voice response (IVR) numbers or internal direct inward dialing (DID) numbers for call handling and routing, inbound call tracking platforms are primarily used by marketing teams to attribute calls to campaigns and channels. This enables organizations to analyze and optimize marketing campaigns and measure ROI across channels. Inbound call tracking products seamlessly integrate with [marketing analytics software](https://www.g2.com/categories/marketing-analytics), [attribution software](https://www.g2.com/categories/attribution?source=search), and [digital advertising tools](https://www.g2.com/categories/digital-advertising-tech), providing a means to streamline offline conversions into overall conversion funnels. They often integrate with [customer relationship management (CRM) software](https://www.g2.com/categories/crm) products to log and track leads for marketing and sales teams. Additionally, inbound call tracking software can have [outbound call tracking](https://www.g2.com/categories/outbound-call-tracking) features, which are frequently used by sales representatives, as well as [conversation intelligence](https://www.g2.com/categories/conversation-intelligence) features to transcribe and analyze inbound calls. To qualify for inclusion in the Inbound Call Tracking category, a product must: - Generate unique, trackable phone numbers for marketing attribution using local, toll-free, or dynamically inserted numbers (e.g., via DNI), and not rely solely on IVR or DID numbers intended for call handling rather than marketing tracking - Attribute incoming calls and texts to specific marketing sources such as ads, campaigns, keywords, or channels - Support call recording and monitoring for inbound calls made to tracking numbers - Provide real-time analytics and call reporting on marketing performance - Integrate with marketing or sales platforms such as digital advertising tech, CRM, or marketing analytics to support lead attribution and conversion tracking ## Top Inbound Call Tracking Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5.0 (1,628 reviews) | Marketing attribution with AI call transcription | "[Easy Call Tracking Insights That Validate Marketing Performance](https://www.g2.com/survey_responses/callrail-review-12681264)" | | 2 | [800.com](https://www.g2.com/products/800-com/reviews) | 4.7/5.0 (981 reviews) | Toll-free vanity numbers with call forwarding | "[Affordable Business Line at great prices and confidence with 800.com](https://www.g2.com/survey_responses/800-com-review-12672483)" | | 3 | [Invoca](https://www.g2.com/products/invoca/reviews) | 4.5/5.0 (926 reviews) | Marketing attribution with AI-powered call outcome signals | "[Deep Call Insights and Proactive Support That Elevate Our Media Strategy](https://www.g2.com/survey_responses/invoca-review-12570137)" | | 4 | [WhatConverts](https://www.g2.com/products/whatconverts/reviews) | 4.9/5.0 (306 reviews) | Marketing attribution with qualified lead feedback | "[WhatConverts has been great! It allows us to track conversions across multiple platforms!](https://www.g2.com/survey_responses/whatconverts-review-6796323)" | | 5 | [Phonexa](https://www.g2.com/products/phonexa/reviews) | 4.9/5.0 (162 reviews) | Call routing with intelligent lead distribution | "[Effortless Call Routing with Outstanding Support](https://www.g2.com/survey_responses/phonexa-review-12707395)" | | 6 | [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) | 4.6/5.0 (146 reviews) | Marketing attribution for phone-driven conversions | "[Valuable Insights and Outstanding Support](https://www.g2.com/survey_responses/infinity-call-tracking-review-12043859)" | | 7 | [CTM](https://www.g2.com/products/ctm-ctm/reviews) | 4.5/5.0 (724 reviews) | Multi-channel attribution with keyword-level call tracking | "[Outstanding Support, Ease of Use & Centralized Data](https://www.g2.com/survey_responses/ctm-review-11884549)" | | 8 | [Revenue.io](https://www.g2.com/products/revenue-io/reviews) | 4.7/5.0 (567 reviews) | Salesforce-native inbound call routing and attribution | "[Empowers Sales with Easy Call Review and Coaching](https://www.g2.com/survey_responses/revenue-io-review-13020882)" | | 9 | [Calltouch](https://www.g2.com/products/calltouch/reviews) | 4.4/5.0 (28 reviews) | Marketing attribution for paid ad call leads | "[Effortless Call Tracking with an Intuitive Interface](https://www.g2.com/survey_responses/calltouch-review-12197310)" | | 10 | [Ringba](https://www.g2.com/products/ringba/reviews) | 4.9/5.0 (155 reviews) | Pay-per-call campaign routing and revenue optimization | "[Exceptional Support and Lightning-Fast Communication](https://www.g2.com/survey_responses/ringba-review-12063265)" | --- ## What Are the Most Common Questions About Inbound Call Tracking Software? *AI-generated · Last updated: May 26, 2026* ### Which Inbound Call Tracking platforms provide local number forwarding for multi-location businesses? Based on G2 reviews, [800.com](https://www.g2.com/products/800-com/reviews) stands out for businesses that need local or business-friendly numbers, forwarding, and centralized call handling across locations. According to verified users, teams use it to create dedicated business numbers, route calls to personal or team phones, unify communication for multi-location operations, and manage after-hours coverage. G2 reviewers mention flexible routing logic, quick setup, and features like voicemail, recording access, and notifications that help separate business calls from personal ones. Reviews also note use cases such as temporary campaign numbers, multi-location communication, and routing calls automatically to the right department or recipient. ### Which Inbound Call Tracking systems integrate with CRM and marketing automation tools? Based on G2 reviews, [CallRail](https://www.g2.com/products/callrail/reviews) is the strongest recent fit for buyers prioritizing CRM and marketing integrations. According to verified users, it connects with tools such as Google Ads, Google Analytics, GA4, Meta Ads, Salesforce databases, and CRM software to keep call data tied to campaigns and lead records. G2 reviewers mention straightforward setup for many integrations, cleaner attribution, and easier reporting back into ad platforms, though some note connector limitations with certain systems. Reviews consistently highlight value for teams that want inbound call data, recordings, transcripts, and lead-source details flowing into their broader marketing and sales workflows. ### What most trusted Inbound Call Tracking by agencies proving marketing ROI to clients based on user reviews? Based on G2 reviews, agency users most often describe trusted Inbound Call Tracking platforms as the ones that make attribution clear, client reporting easier, and support responsive when setup questions arise. According to verified users, agencies rely on these tools to show where calls come from, assess lead quality, and connect campaign activity to real outcomes instead of clicks alone. G2 reviewers mention that trust often comes from reliable call tracking, strong reporting, integrations with ad platforms and CRMs, and the ability to review recordings or transcripts when validating lead quality. Reviews in this category also show that agencies value platforms that reduce guesswork and help defend budget decisions with cleaner call-source visibility. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – used by agencies to validate campaign performance, prove ROI, and report on call quality and lead sources - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) – helps agencies track calls, forms, and lead sources in one place for clearer client reporting - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports agencies with call attribution, campaign measurement, and integrations for marketing reporting ### What most reliable Inbound Call Tracking based on reviews from agencies tracking high-volume calls? Based on G2 reviews, reliability in this category is tied to stable tracking, scalable routing, and the ability to manage many numbers, locations, or campaigns without losing visibility. According to verified users, agencies handling higher call volumes value platforms that keep reporting accessible, maintain clear source attribution, and support operational needs like call distribution, recordings, and dashboards. G2 reviewers mention reliability in terms of dependable performance, straightforward setup, and support teams that help when workflows become complex. Reviews also highlight concerns to watch for, including occasional export delays, call data lag, or routing complexity, which means buyers with high-volume environments should validate configuration needs carefully during evaluation. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – used across many businesses and accounts for call attribution, distribution, and campaign-level tracking - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports complex call centers, large number inventories, routing, and campaign attribution workflows - [800.com](https://www.g2.com/products/800-com/reviews) – frequently praised for dependable setup, routing, and call management for business lines and campaigns ### What Inbound Call Tracking tools that attribute revenue directly to specific marketing campaigns? Based on G2 reviews, buyers looking to connect inbound calls to revenue-focused campaign analysis should look for tools reviewers use to tie calls back to channels, keywords, ads, and lead outcomes. According to verified users, these platforms help teams move beyond simple call counts by showing which campaigns generate qualified conversations, stronger leads, and clearer ROI discussions. G2 reviewers mention call attribution flowing into ad platforms, CRM records, and client reports, along with recordings or transcripts that help validate lead quality. Reviews also show that revenue attribution works best when the tool supports campaign-level visibility across paid and organic sources and makes it easier to compare calls, forms, and downstream results in one workflow. ### What are the best Inbound Call Tracking platforms that work with multiple marketing channels? Based on G2 reviews, the best-fit platforms for multi-channel marketing are the ones reviewers use to track inbound calls across paid search, social, websites, forms, and offline campaigns while keeping attribution clear. According to verified users, these tools help consolidate calls and related lead signals so marketing teams can compare which channels are driving better conversations and outcomes. G2 reviewers mention integrations with ad platforms and analytics tools, dynamic number usage, channel-level reporting, and easier optimization of budget once call sources are visible. Reviews also emphasize the importance of usable dashboards, call recordings, and simple setup so teams can manage multiple channels without relying on fragmented systems or manual reporting. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – tracks calls from channels like Google Ads, Facebook Ads, websites, and forms in one platform - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) – captures calls, forms, chats, and transactions across multiple channels for unified attribution - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports calls, texts, forms, chats, and ad integrations for broad multi-channel measurement ### What Inbound Call Tracking platforms that minimize call drops and maintain consistent tracking accuracy? Based on G2 reviews, buyers concerned about call reliability and tracking accuracy should prioritize platforms reviewers describe as dependable in day-to-day use and strong at preserving source-level attribution. According to verified users, consistent tracking matters most when platforms can show exactly where calls originated, keep recordings available, and avoid gaps that make lead analysis harder. G2 reviewers mention accurate call-source tracking, reliable number management, and clear reporting as strengths across leading tools, though some reviews also flag occasional call delays, data reflection lag, static on calls, or dropped-call issues depending on setup and environment. For this reason, reviews suggest evaluating both attribution quality and operational consistency together rather than treating them as separate buying criteria. ### What Inbound Call Tracking software with call recording and transcription for quality assurance? Based on G2 reviews, call recording and transcription are widely used in this category for quality assurance, lead qualification, and coaching. According to verified users, these features help teams review missed details, monitor how staff handle inquiries, identify qualified leads, and find patterns without listening to every call from start to finish. G2 reviewers mention transcripts, AI summaries, call recordings, keyword spotting, and tagging as useful for QA workflows, training, and faster reporting. Reviews also note that transcription quality can vary with accents, noise, or certain calls, so buyers should compare how much they value transcript speed versus perfect accuracy. Overall, reviewers see recording and transcription as central to coaching and campaign optimization. ### What best Inbound Call Tracking software for agencies tracking customer calls and campaign ROI? Based on G2 reviews, agency buyers typically favor platforms that make it easy to track customer calls, evaluate lead quality, and connect campaign activity to ROI discussions with clients. According to verified users, the strongest options support call recordings, source attribution, campaign-level reporting, and workflows that help agencies justify spend and adjust budgets with confidence. G2 reviewers mention that agencies also value tools that are easy to roll out across multiple clients, provide responsive support, and integrate with ad platforms or CRMs. Reviews suggest the best software for this use case is less about one feature and more about having dependable attribution, practical reporting, and enough operational flexibility to support several accounts efficiently. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – helps agencies track marketing calls, review lead quality, and report campaign performance to clients - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) – centralizes call and lead tracking for agencies that need clearer attribution and client-friendly reporting - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports agencies with source tracking, reporting, and call data tied to campaign optimization ### What highest rated Inbound Call Tracking for marketing professionals attributing revenue to campaigns? Based on G2 reviews, marketing professionals looking for highly rated Inbound Call Tracking tools tend to value products that combine clear attribution, strong reporting, and usable integrations for campaign analysis. According to verified users, the top experiences come from platforms that reveal which calls came from which channels, help assess lead quality, and make revenue conversations with leadership or clients easier to support. G2 reviewers mention benefits such as tying calls to ads or keywords, reviewing transcripts and recordings, and passing cleaner conversion data into broader marketing workflows. Reviews also show that highly rated tools stand out when they simplify optimization decisions rather than just increasing visibility into call volume alone. ## How Many Inbound Call Tracking Software Products Does G2 Track? **Total Products under this Category:** 93 ### Category Stats (Jun 2026) - **Average Rating**: 4.44/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: MojaAI (+0.012) - Among all products in this category, MojaAI recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Inbound Call Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,900+ Authentic Reviews - 93+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Inbound Call Tracking Software Is Best for Your Use Case? - **Leader:** [CallRail](https://www.g2.com/products/callrail/reviews) - **Highest Performer:** [Ringba](https://www.g2.com/products/ringba/reviews) - **Easiest to Use:** [800.com](https://www.g2.com/products/800-com/reviews) - **Top Trending:** [WhatConverts](https://www.g2.com/products/whatconverts/reviews) - **Best Free Software:** [CallRail](https://www.g2.com/products/callrail/reviews) --- **Sponsored** ### AgencyAnalytics AgencyAnalytics is the only reporting and insights platform built for marketing agencies. Prove your value to clients, win back the hours you lose to manual reporting, and keep more of the clients you've worked hard to earn. Connect every client's marketing channels into live, customizable dashboards and report on SEO, PPC, social media, email, call tracking, ecommerce, local, and more, with 85+ integrations in one place. Automate report creation and scheduling so polished, accurate updates go out on time without the manual work. Benchmark performance, spot trends early, and use AI-powered insights to walk into client calls already knowing what's working and what to fix. Everything is fully white-labeled for your agency, so clients get their own branded login to the web or mobile app. Whether you're an established agency or just getting started, AgencyAnalytics offers flexible pricing that scales as you grow. Try it risk-free for 14 days, no credit card required. 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[CallRail](https://www.g2.com/products/callrail/reviews) CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,628 **How Do G2 Users Rate CallRail?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Performance and Reliability:** 8.8/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.7/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind CallRail?** - **Seller:** [CallRail](https://www.g2.com/sellers/callrail) - **Company Website:** https://www.callrail.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @CallRail (6,067 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2567008/ (353 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are CallRail's Pros and Cons? **Pros:** - Ease of Use (109 reviews) - Features (102 reviews) - Call Tracking (90 reviews) - Helpful (76 reviews) - Call Recording (64 reviews) **Cons:** - Missing Features (29 reviews) - Integration Issues (26 reviews) - Call Issues (23 reviews) - Expensive (22 reviews) - Learning Curve (22 reviews) ### What Do G2 Reviewers Say About CallRail? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of CallRail, enjoying seamless tracking and efficient call management features. - Users appreciate the **ease of use and powerful tracking features** of CallRail, enhancing call management and marketing insights. - Users value the **powerful insights** from CallRail, effectively tracking call sources and campaign performance. - Users find the **powerful insights** from CallRail invaluable for tracking and understanding their call sources effectively. - Users appreciate the **call recording and transcription features** of CallRail, enhancing communication and customer satisfaction efforts. **Cons:** - Users find **missing features** like combined automations and natural voice quality diminish CallRail's overall effectiveness. - Users experience **integration issues** with third-party apps, requiring additional support for smooth functionality. - Users often face **call issues** with CallRail, including difficulties with call forwarding and inaccurate sentiment ratings. - Users find CallRail **expensive** , especially as minute pricing accumulates and integration costs with other services add up. - Users find the **learning curve challenging** , particularly with time-consuming setup and complicated bulk management for multiple clients. #### What Are Recent G2 Reviews of CallRail? **"[Easy Call Tracking Insights That Validate Marketing Performance](https://www.g2.com/survey_responses/callrail-review-12681264)"** **Rating:** 4.5/5.0 stars *— Madhav S.* [Read full review](https://www.g2.com/survey_responses/callrail-review-12681264) --- **"[Simplifies Call Tracking Across Multiple Channels](https://www.g2.com/survey_responses/callrail-review-12673173)"** **Rating:** 5.0/5.0 stars *— AJ S.* [Read full review](https://www.g2.com/survey_responses/callrail-review-12673173) --- #### What Are G2 Users Discussing About CallRail? - [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments ### 2. [800.com](https://www.g2.com/products/800-com/reviews) Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team - all from one simple dashboard. For agencies and advanced users, 800.com supports powerful tools like: 📶Dynamic Number Insertion (DNI) to track exact sources of inbound calls ✅Integrations with GA4, Google Ads, Meta, and Microsoft Ads 💻Client-level account management with white-labeled dashboards Built for SMBs but scalable for agencies, 800.com also includes: 📞 Call forwarding, voicemail, and customizable IVR 🔁 Call recording and transcription with playback for training or QA 👱Enhanced caller ID, complete with name, email and address 📈 In-depth call analytics and reporting 💬 SMS campaigns for direct customer engagement 📲Mobile app so your business line goes everywhere you go For agencies managing multiple clients, 800.com provides agency-level capabilities, including client management features and white-labeled dashboards. This functionality allows agencies to efficiently oversee various accounts while maintaining a consistent brand experience for their clients. With the upcoming advanced AI features, such as sentiment analysis, 800.com is poised to deliver even greater insights into customer interactions, making it a powerful tool for businesses aiming to elevate their marketing strategies and customer service. Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too! Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions - without the complexity of traditional phone systems. **Average Rating:** 4.7/5.0 **Total Reviews:** 981 **How Do G2 Users Rate 800.com?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.1/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.5/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind 800.com?** - **Seller:** [800.com](https://www.g2.com/sellers/800-com) - **Company Website:** https://www.800.com - **Year Founded:** 2008 - **HQ Location:** Sarasota, Florida - **LinkedIn® Page:** https://www.linkedin.com/company/800-com (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Construction, Retail - **Company Size:** 79% Small-Business, 12% Mid-Market #### What Are 800.com's Pros and Cons? **Pros:** - Ease of Use (301 reviews) - Easy Setup (232 reviews) - Customer Support (168 reviews) - Number Management (141 reviews) - Positive Experience (112 reviews) **Cons:** - Expensive (50 reviews) - Learning Curve (25 reviews) - Limited Features (25 reviews) - Number Management (25 reviews) - Call Connectivity Issues (20 reviews) ### What Do G2 Reviewers Say About 800.com? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of 800.com, highlighting its quick setup and seamless call redirection features. - Users love the **easy setup** of 800.com, appreciating its straightforward interface and hassle-free management of toll-free numbers. - Users commend 800.com for its **excellent customer support** , noting helpful assistance during setup and reliable service overall. - Users value the **seamless number management** offered by 800.com, enhancing call forwarding and tracking efficiency. - Users appreciate the **easy setup and reliable functionality** of 800.com, enhancing their communication experience significantly. **Cons:** - Users find the **pricing higher compared to competitors** , wishing it was more affordable for additional customizations. - Users find the **learning curve challenging** , especially for those unfamiliar with phone systems and navigation. - Users find the **limited features** of 800.com restrict their ability to customize and manage call flows effectively. - Users find the **number management features lacking** in the app compared to the website, causing frustration and inconvenience. - Users experience **call connectivity issues** with 800.com, facing challenges with voicemail access and text message activation. #### What Are Recent G2 Reviews of 800.com? **"[Intuitive Dashboard and Voicemail, But Texting Feature Could Use Improvement](https://www.g2.com/survey_responses/800-com-review-11866654)"** **Rating:** 4.0/5.0 stars *— Stephanie E.* [Read full review](https://www.g2.com/survey_responses/800-com-review-11866654) --- **"[Affordable Business Line at great prices and confidence with 800.com](https://www.g2.com/survey_responses/800-com-review-12672483)"** **Rating:** 4.5/5.0 stars *— Powell P.* [Read full review](https://www.g2.com/survey_responses/800-com-review-12672483) --- #### What Are G2 Users Discussing About 800.com? - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment ### 3. [Invoca](https://www.g2.com/products/invoca/reviews) Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon, as well as: • 6 of the top 10 US health systems • 4 of the top 6 US mortgage lenders • 5 of the top 10 US property & casualty insurance companies • 5 of the top 7 US telecommunications companies To see more customer results, visit www.invoca.com/customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 926 **How Do G2 Users Rate Invoca?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.2/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.7/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Invoca?** - **Seller:** [Invoca](https://www.g2.com/sellers/invoca) - **Company Website:** https://www.invoca.com/ - **Year Founded:** 2008 - **HQ Location:** Santa Barbara, CA - **Twitter:** @Invoca (4,204 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/210676/ (387 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Digital Marketing Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Hospital & Health Care - **Company Size:** 38% Small-Business, 33% Mid-Market #### What Are Invoca's Pros and Cons? **Pros:** - Helpful (28 reviews) - Ease of Use (25 reviews) - Analytics (23 reviews) - Customer Support (20 reviews) - Attribution Accuracy (19 reviews) **Cons:** - Learning Curve (9 reviews) - Missing Features (9 reviews) - Call Issues (8 reviews) - Complexity (8 reviews) - Complex Setup (8 reviews) ### What Do G2 Reviewers Say About Invoca? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent support** from Invoca, benefiting from dedicated specialists and responsive account management teams. - Users find Invoca's platform remarkably **easy to navigate** , thanks to helpful training and intuitive dashboards. - Users appreciate the **powerful analytics** of Invoca, revealing customer insights that optimize marketing efforts and enhance decisions. - Users commend Invoca's **knowledgeable and responsive customer support** , enhancing overall experience and ensuring effective problem resolution. - Users value the **attribution accuracy** of Invoca, enhancing their marketing efforts and driving sales effectively. **Cons:** - Users struggle with a **steep learning curve** , wishing for a better training system to improve efficiency and ease of use. - Users are frustrated by **missing features** like Spanish translation and complex integrations, limiting Invoca's functionality and scalability. - Users face **call issues** with Invoca, including lack of Spanish support and difficulties with complex tracking features. - Users find the **complexity of reporting setups** and integrations challenging, impacting effective use of Invoca's capabilities. - Users experience **complex setup** challenges with Invoca, requiring time and effort to fully integrate and customize. #### What Are Recent G2 Reviews of Invoca? **"[Smarter Call Routing and Campaign Tracking That Boosts Efficiency](https://www.g2.com/survey_responses/invoca-review-12640140)"** **Rating:** 4.5/5.0 stars *— Prajwal E.* [Read full review](https://www.g2.com/survey_responses/invoca-review-12640140) --- **"[Deep Call Insights and Proactive Support That Elevate Our Media Strategy](https://www.g2.com/survey_responses/invoca-review-12570137)"** **Rating:** 5.0/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/invoca-review-12570137) --- #### What Are G2 Users Discussing About Invoca? - [What is Invoca used for?](https://www.g2.com/discussions/what-is-invoca-used-for) ### 4. [WhatConverts](https://www.g2.com/products/whatconverts/reviews) WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working. Use WhatConverts for call tracking, form tracking, and chat tracking for all leads. For PPC ads, WhatConverts offers keyword call tracking that reveals which campaigns work best. WhatConverts also has robust lead management and lead reporting. It's more than just call tracking software; it's a complete lead tracking, managing and reporting dashboard. **Average Rating:** 4.9/5.0 **Total Reviews:** 306 **How Do G2 Users Rate WhatConverts?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.4/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.3/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind WhatConverts?** - **Seller:** [WhatConverts](https://www.g2.com/sellers/whatconverts) - **Company Website:** https://www.whatconverts.com - **Year Founded:** 2014 - **HQ Location:** Charlotte, NC - **Twitter:** @whatconverts (273 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9313296/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Construction - **Company Size:** 87% Small-Business, 12% Mid-Market #### What Are WhatConverts's Pros and Cons? **Pros:** - Customer Support (89 reviews) - Helpful (71 reviews) - Ease of Use (61 reviews) - Easy Setup (37 reviews) - Positive Experience (34 reviews) **Cons:** - Expensive (17 reviews) - Missing Features (13 reviews) - Learning Curve (12 reviews) - Integration Issues (10 reviews) - Learning Difficulty (9 reviews) ### What Do G2 Reviewers Say About WhatConverts? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **outstanding customer support** of WhatConverts, appreciating their quick responses and knowledgeable assistance. - Users value the **outstanding support** from WhatConverts, praising their knowledgeable and responsive assistance during integration issues. - Users appreciate the **ease of use** of WhatConverts, finding the platform intuitive and straightforward for daily tasks. - Users praise the **easy setup** of WhatConverts, finding it super frictionless and quick for integration with clients. - Users commend WhatConverts for its **exceptional customer support** , making problem resolution fast and efficient while ensuring successful outcomes. **Cons:** - Users recognize that WhatConverts can be **expensive** , but they believe the quality justifies the cost. - Users find **missing features for lead segmentation** limits their ability to classify leads effectively within WhatConverts. - Users encounter a **learning curve** with WhatConverts, especially in advanced reporting, but value the available support. - Users experience **integration issues** with WhatConverts, preferring more direct options over dependence on Zapier. - Users find the **learning curve challenging** , especially with advanced features that may overwhelm beginners. #### What Are Recent G2 Reviews of WhatConverts? **"[Excellent User Experience with Highly Responsive Support](https://www.g2.com/survey_responses/whatconverts-review-12781413)"** **Rating:** 5.0/5.0 stars *— Zavier D.* [Read full review](https://www.g2.com/survey_responses/whatconverts-review-12781413) --- **"[WhatConverts has been great! It allows us to track conversions across multiple platforms!](https://www.g2.com/survey_responses/whatconverts-review-6796323)"** **Rating:** 5.0/5.0 stars *— Yasser G.* [Read full review](https://www.g2.com/survey_responses/whatconverts-review-6796323) --- #### What Are G2 Users Discussing About WhatConverts? - [What is WhatConverts used for?](https://www.g2.com/discussions/what-is-whatconverts-used-for) - 1 comment ### 5. [Phonexa](https://www.g2.com/products/phonexa/reviews) Phonexa is the performance marketing platform that unifies call tracking and routing, lead tracking and distribution, compliance, and marketing analytics within one powerful ecosystem. Its two core modules, Call Logic for intelligent call tracking and routing and LMS Sync for automated lead management, power Phonexa’s performance engine. Together, they connect every inbound call and lead with real-time analytics, attribution, and automation tools that increase the ROI on every lead or call. Additional plug-ins such as iClear, iClaim, AI Call Agents, and Managed Services expand the platform’s capabilities to enhance compliance, streamline workflows, and fuel intelligent growth. Built for brands, agencies, publishers, and affiliate networks, Phonexa delivers advanced solutions for fraud prevention, data compliance, and workflow automation. From optimizing lead flow and improving call performance to ensuring transparency and regulatory compliance, Phonexa empowers marketing teams to scale smarter and faster. Phonexa gives marketers unmatched clarity, control, and efficiency across every customer acquisition channel. Learn more on www.Phonexa.com. **Average Rating:** 4.9/5.0 **Total Reviews:** 162 **How Do G2 Users Rate Phonexa?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Performance and Reliability:** 10.0/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.9/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Phonexa?** - **Seller:** [Phonexa](https://www.g2.com/sellers/phonexa) - **Company Website:** https://www.phonexa.com - **Year Founded:** 2016 - **HQ Location:** Glendale, CA - **Twitter:** @PhonexaCalls (386 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/phonexa/ (171 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, CEO - **Top Industries:** Marketing and Advertising, Financial Services - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are Phonexa's Pros and Cons? **Pros:** - Customer Support (64 reviews) - Ease of Use (45 reviews) - Helpful (38 reviews) - Positive Experience (34 reviews) - Features (32 reviews) **Cons:** - Learning Curve (24 reviews) - Steep Learning Curve (20 reviews) - Complex Setup (11 reviews) - Difficult Learning (10 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About Phonexa? *AI-generated summary from verified user reviews* **Pros:** - Users praise Phonexa for its **exceptional customer support** , highlighting knowledgeable staff and user-friendly assistance. - Users find Phonexa **easy to use** after initial training, benefiting from its flexibility and extensive features. - Users commend the **helpful support team** of Phonexa, always available to assist with campaigns and technical issues. - Users value the **excellent functionality** of Phonexa, appreciating its constant upgrades and effective customer support. - Users value the **extensive features** of Phonexa, appreciating its seamless functionality and consistent upgrades. **Cons:** - Users note a **steep learning curve** initially due to its feature-rich nature, requiring additional guidance for smoother onboarding. - Users struggle with a **steep learning curve** due to the overwhelming initial setup and confusing interface of Phonexa. - Users find the **complex setup** of Phonexa confusing, advocating for better guidance and support during onboarding. - Users note a **difficult learning** process with Phonexa, requiring time and effort to navigate its powerful features. - Users find Phonexa's interface to be **not intuitive** , requiring significant support for effective navigation and setup. #### What Are Recent G2 Reviews of Phonexa? **"[Effortless Call Routing with Outstanding Support](https://www.g2.com/survey_responses/phonexa-review-12707395)"** **Rating:** 5.0/5.0 stars *— Charm S.* [Read full review](https://www.g2.com/survey_responses/phonexa-review-12707395) --- **"[Next-Level Customer Service That Made Our Tight Migration Seamless](https://www.g2.com/survey_responses/phonexa-review-12383024)"** **Rating:** 5.0/5.0 stars *— Simon A.* [Read full review](https://www.g2.com/survey_responses/phonexa-review-12383024) --- #### What Are G2 Users Discussing About Phonexa? - [How has Phonexa supported your marketing efforts, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-phonexa-supported-your-marketing-efforts-and-what-features-do-you-find-most-valuable) - 1 comment - [What does Phonexa do?](https://www.g2.com/discussions/what-does-phonexa-do) - 2 comments - [What is phone call tracking?](https://www.g2.com/discussions/what-is-phone-call-tracking) - 1 comment - [How does call tracking software work?](https://www.g2.com/discussions/how-does-call-tracking-software-work) - 1 comment ### 6. [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the true impact of your work • Improve targeting with high-intent, first-party data • Cut waste to reduce cost-per-lead and drive down acquisition costs • Improve performance across PPC, SEO, and Paid Social • Create better customer experiences • Boost conversion rates at the top and bottom of your funnel Infinity’s granular visitor-level call tracking and conversation analytics are ISO 27001 and PCI DSS Certified. Handling millions of calls across 75 countries and industry-leading security makes sure the data from every single one of them stays secure. The Infinity platform has been built by a multi-award-winning development team with the support of major cloud partners like Google and AWS. Their collective expertise ensures market-leading reliability. Backed by a highly decorated customer success team that spans the UK, Europe, and the USA, users are fully supported as they strive to make smarter decisions and provide a better customer experience. An open API and a complete set of out-of-the-box integrations make it easy for users to send call data into key platforms, share customer journeys and insights that aid closing with call handling teams, and improve conversion rates throughout the funnel. Key results users have achieved include: • 79% increase in conversions for Flight Centre • 64% reduction in Customer Acquisition Costs (CAC) for Pendragon • 50% reduction in call centre costs for Access Self Storage **Average Rating:** 4.6/5.0 **Total Reviews:** 146 **How Do G2 Users Rate Infinity Call Tracking?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.1/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.8/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Infinity Call Tracking?** - **Seller:** [Infinity Tracking](https://www.g2.com/sellers/infinity-tracking) - **Year Founded:** 2010 - **HQ Location:** Reigate, Surrey - **Twitter:** @_infinity_co (1,054 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/947411/ (425 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Digital Marketing Manager - **Top Industries:** Leisure, Travel & Tourism, Marketing and Advertising - **Company Size:** 46% Mid-Market, 28% Small-Business #### What Are Infinity Call Tracking's Pros and Cons? **Pros:** - Customer Support (20 reviews) - Call Tracking (17 reviews) - Reporting (15 reviews) - Helpful (14 reviews) - Easy Integrations (12 reviews) **Cons:** - Expensive (5 reviews) - Inaccurate Reporting (4 reviews) - Inadequate Reporting (4 reviews) - Call Limitations (3 reviews) - Learning Curve (3 reviews) ### What Do G2 Reviewers Say About Infinity Call Tracking? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **helpful and quick customer support** from Infinity Call Tracking, enhancing their overall experience. - Users value the **insightful call tracking** capabilities of Infinity Call Tracking, enhancing their marketing effectiveness and support. - Users value the **detailed reporting** of Infinity Call Tracking, streamlining marketing analytics with insightful call data integration. - Users commend the **exceptional customer support** of Infinity Call Tracking, appreciating their quick and professional assistance. - Users appreciate the **easy integrations** of Infinity Call Tracking, enhancing ROI tracking and optimizing their marketing efforts. **Cons:** - Users find the **pricing to be high** for marketers, especially without entry-level options for smaller businesses. - Users experience **inaccurate reporting** and discrepancies with data, complicating their ability to generate reliable reports. - Users experience **inadequate reporting** due to confusing data access and discrepancies in Looker Studio Reports. - Users experience **call limitations** that hinder functionality, especially with local regulations affecting tracking in certain markets. - Users find the **learning curve** challenging, as some features and reports are not intuitively accessible. #### What Are Recent G2 Reviews of Infinity Call Tracking? **"[Valuable Insights and Outstanding Support](https://www.g2.com/survey_responses/infinity-call-tracking-review-12043859)"** **Rating:** 5.0/5.0 stars *— Demi F.* [Read full review](https://www.g2.com/survey_responses/infinity-call-tracking-review-12043859) --- **"[Bridges the ROI Gap for Calls, But Pricing Clarity without knowing call volumes can be hard](https://www.g2.com/survey_responses/infinity-call-tracking-review-11878642)"** **Rating:** 5.0/5.0 stars *— Stuart L.* [Read full review](https://www.g2.com/survey_responses/infinity-call-tracking-review-11878642) --- #### What Are G2 Users Discussing About Infinity Call Tracking? - [Do you recommend Infinity Call Tracking for businesses looking to improve their call analytics?](https://www.g2.com/discussions/do-you-recommend-infinity-call-tracking-for-businesses-looking-to-improve-their-call-analytics) - 1 comment - [What is Infinity Call Tracking used for?](https://www.g2.com/discussions/what-is-infinity-call-tracking-used-for) - [What is dynamic call tracking?](https://www.g2.com/discussions/what-is-dynamic-call-tracking) - [What is a call tracking number?](https://www.g2.com/discussions/what-is-a-call-tracking-number) - [How does call tracking work?](https://www.g2.com/discussions/infinity-call-tracking-how-does-call-tracking-work) ### 7. [CTM](https://www.g2.com/products/ctm-ctm/reviews) CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count. **Average Rating:** 4.5/5.0 **Total Reviews:** 724 **How Do G2 Users Rate CTM?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.1/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.9/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind CTM?** - **Seller:** [CTM](https://www.g2.com/sellers/ctm) - **Company Website:** https://www.ctm.com/ - **Year Founded:** 2009 - **HQ Location:** 231 Najoles Rd Suite 500, Millersville, MD 21108 - **LinkedIn® Page:** https://www.linkedin.com/company/5377709/ (103 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 65% Small-Business, 30% Mid-Market #### What Are CTM's Pros and Cons? **Pros:** - Customer Support (49 reviews) - Ease of Use (47 reviews) - Helpful (43 reviews) - Call Tracking (30 reviews) - Features (28 reviews) **Cons:** - Learning Curve (23 reviews) - Complexity (15 reviews) - Difficult Navigation (15 reviews) - Steep Learning Curve (15 reviews) - Missing Functionality (11 reviews) ### What Do G2 Reviewers Say About CTM? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive customer support** of CTM, appreciating their quick and helpful assistance at all times. - Users find CTM to be **easy to use** , benefiting from intuitive design and excellent dedicated support. - Users highly value the **exceptional customer support** from CTM, always ready to assist and bring innovative ideas. - Users appreciate the **extensive call tracking features** of CTM, enhancing insights and optimizing marketing strategies effectively. - Users value the **user-friendly interface and responsive customer support** of Call Tracking Metrics for effortless daily use. **Cons:** - Users find the **learning curve steep** for CTM, making setup and integration challenging despite its valuable features. - Users find the **complexity of features** overwhelming, making navigation and basic tasks more time-consuming than necessary. - Users find the **difficult navigation** of CallTrackingMetrics frustrating, especially for new users trying to learn the system. - Users find the **steep learning curve** of CallTrackingMetrics challenging, hindering effective use of its features. - Users find the **missing functionality** frustrating, particularly with preset templates and limited global access to certain numbers. #### What Are Recent G2 Reviews of CTM? **"[CallTrackingMetrics: A Strong Solution for Optimizing Call Tracking and Marketing Performance](https://www.g2.com/survey_responses/ctm-review-10369199)"** **Rating:** 4.5/5.0 stars *— Loganathan V.* [Read full review](https://www.g2.com/survey_responses/ctm-review-10369199) --- **"[Outstanding Support, Ease of Use & Centralized Data](https://www.g2.com/survey_responses/ctm-review-11884549)"** **Rating:** 5.0/5.0 stars *— Kim F.* [Read full review](https://www.g2.com/survey_responses/ctm-review-11884549) --- #### What Are G2 Users Discussing About CTM? - [What is CallTrackingMetrics used for?](https://www.g2.com/discussions/what-is-calltrackingmetrics-used-for) ### 8. [Revenue.io](https://www.g2.com/products/revenue-io/reviews) Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in Los Angeles and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital. Learn more at www.revenue.io. **Average Rating:** 4.7/5.0 **Total Reviews:** 567 **How Do G2 Users Rate Revenue.io?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.4/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.3/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Revenue.io?** - **Seller:** [Revenue.io](https://www.g2.com/sellers/revenue-io) - **Year Founded:** 2012 - **HQ Location:** Los Angeles, CA - **Twitter:** @revenue_io (4,277 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2625815/ (102 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Mid-Market, 22% Small-Business #### What Are Revenue.io's Pros and Cons? **Pros:** - Customer Support (32 reviews) - Ease of Use (28 reviews) - Helpful (28 reviews) - Easy Setup (25 reviews) - Salesforce Integration (25 reviews) **Cons:** - Call Issues (10 reviews) - Missing Features (8 reviews) - Limited Features (7 reviews) - Connection Issues (6 reviews) - Dialer Issues (6 reviews) ### What Do G2 Reviewers Say About Revenue.io? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **fast and friendly customer support** of Revenue.io, enhancing their overall experience and confidence. - Users find Revenue.io to be **very easy to use and intuitive** , enhancing productivity with seamless integrations and valuable features. - Users commend the **exceptional support** from Revenue.io, enhancing the implementation process and overall experience dramatically. - Users praise the **easy setup** of Revenue.io, highlighting seamless implementation and exceptional support from the team. - Users appreciate the **seamless Salesforce integration** of Revenue.io, which saves time and enhances sales operations significantly. **Cons:** - Users experience **call issues** , including random headset disconnections and difficulty tracking recent calls within Revenue.io. - Users desire **missing features** in Revenue.io, such as enhanced AI tools and better customer support options. - Users find the **limited features** of Revenue.io restrict productivity and integration with other essential tools. - Users often face **connection issues** with Revenue.io, leading to dropped calls and unreliable mobile functionality. - Users face **dialer issues** that complicate troubleshooting and tracking previous calls, affecting overall usability and efficiency. #### What Are Recent G2 Reviews of Revenue.io? **"[Empowers Sales with Easy Call Review and Coaching](https://www.g2.com/survey_responses/revenue-io-review-13020882)"** **Rating:** 5.0/5.0 stars *— Angelique G.* [Read full review](https://www.g2.com/survey_responses/revenue-io-review-13020882) --- **"[Effortless Sales Automation with Salesforce Integration](https://www.g2.com/survey_responses/revenue-io-review-12801480)"** **Rating:** 4.5/5.0 stars *— Alex M.* [Read full review](https://www.g2.com/survey_responses/revenue-io-review-12801480) --- #### What Are G2 Users Discussing About Revenue.io? - [What is Revenue.io used for?](https://www.g2.com/discussions/revenue-io-what-is-revenue-io-used-for) - [What is Revenue.io used for?](https://www.g2.com/discussions/what-is-revenue-io-used-for) ### 9. [Calltouch](https://www.g2.com/products/calltouch/reviews) Calltouch is an omnichannel marketing platform. We help to engage, convert and analyze your clients. Calltouch provides a call tracking service that gives all the information on the ads efficiency. Due to call tracking service you can divide all the ads to those that drive sales and to those that spend the budget. Call tracking helps to evaluate the channels and ads that are worth scaling and the others that are to be disabled. Prices starting at $60.00 per month Standart - End-to-end analytics for SME - Dynamic and static call tracking Calls journal Calls tagging - Keyword specification - Website goals and orders tracking - Detailed reports, sales funnel and ROI - Ad platforms and CRM systems integration - Full customers support **Average Rating:** 4.4/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Calltouch?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Performance and Reliability:** 8.8/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.2/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Calltouch?** - **Seller:** [Calltouch](https://www.g2.com/sellers/calltouch) - **Year Founded:** 2012 - **HQ Location:** Moscow, Russia - **Twitter:** @calltouch_ru (8 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/calltouch/ (73 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 46% Mid-Market, 36% Small-Business #### What Are Calltouch's Pros and Cons? **Pros:** - Call Tracking (7 reviews) - Ease of Use (6 reviews) - Analytics (5 reviews) - Easy Setup (4 reviews) - Helpful (4 reviews) **Cons:** - Integration Issues (4 reviews) - Limited Features (4 reviews) - Limited Integration (4 reviews) - Learning Curve (2 reviews) - Outdated Interface (2 reviews) ### What Do G2 Reviewers Say About Calltouch? *AI-generated summary from verified user reviews* **Pros:** - Users value the **call tracking capabilities** of Calltouch for effective ROI measurement and marketing insights. - Users appreciate the **ease of use** of Calltouch, enjoying its user-friendly interface and straightforward deployment. - Users value the **automated reports and dashboards** of Calltouch, significantly enhancing their tracking efficiency and ROI measurement. - Users value the **easy setup** of Calltouch, enabling quick deployment and effective call tracking without complications. - Users find Calltouch to be **extremely helpful** for tracking call effectiveness and improving ROI through campaign insights. **Cons:** - Users find the **limited third-party integration capabilities** of Calltouch to be a significant drawback for effective usage. - Users find the **limited features** of Calltouch, including integrations and advanced options, hinder effective use and customization. - Users find the **limited integration capabilities** of Calltouch restrictive, hindering seamless data exchange with external systems. - Users find the **learning curve steep** with Calltouch, noting challenges with advanced features and an outdated interface. - Users find the **outdated interface** of Calltouch less intuitive compared to more modern analytics tools, impacting ease of use. #### What Are Recent G2 Reviews of Calltouch? **"[Effortless Call Tracking with an Intuitive Interface](https://www.g2.com/survey_responses/calltouch-review-12197310)"** **Rating:** 4.5/5.0 stars *— Rabindra K.* [Read full review](https://www.g2.com/survey_responses/calltouch-review-12197310) --- **"[Useful Tool for Call Tracking and Lead Analysis](https://www.g2.com/survey_responses/calltouch-review-12193253)"** **Rating:** 4.5/5.0 stars *— Deepak s.* [Read full review](https://www.g2.com/survey_responses/calltouch-review-12193253) --- #### What Are G2 Users Discussing About Calltouch? - [What is Calltouch Call Tracking used for?](https://www.g2.com/discussions/what-is-calltouch-call-tracking-used-for) ### 10. [Ringba](https://www.g2.com/products/ringba/reviews) Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com **Average Rating:** 4.9/5.0 **Total Reviews:** 155 **How Do G2 Users Rate Ringba?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.6/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.3/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Ringba?** - **Seller:** [Ringba](https://www.g2.com/sellers/ringba) - **Year Founded:** 2016 - **HQ Location:** Dover, Delaware - **Twitter:** @ringba (1,517 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18007660/ (101 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Insurance - **Company Size:** 78% Small-Business, 18% Mid-Market #### What Are Ringba's Pros and Cons? **Pros:** - Customer Support (12 reviews) - Ease of Use (9 reviews) - Reporting (5 reviews) - Analytics (4 reviews) - Call Tracking (4 reviews) **Cons:** - Steep Learning Curve (4 reviews) - Inaccurate Reporting (2 reviews) - Limited Options (2 reviews) - Poor Documentation (2 reviews) - Communication Issues (1 reviews) ### What Do G2 Reviewers Say About Ringba? *AI-generated summary from verified user reviews* **Pros:** - Users praise Ringba for its **responsive customer support** , facilitating a smooth setup and enhancing overall user experience. - Users find Ringba to be **very user-friendly** , learning and managing call campaigns efficiently with ease. - Users appreciate the **excellent reporting options** of Ringba, enhancing call campaign management with ease and efficiency. - Users benefit from **robust analytics** in Ringba, facilitating better decision-making and optimizing marketing campaigns effectively. - Users love the **ease of use and analysis features** of Ringba, making informed decisions effortless and effective. **Cons:** - Users report a **steep learning curve** with Ringba, requiring time and effort to master its features effectively. - Users face challenges with **inaccurate reporting** due to disjointed campaign names and insufficient documentation for clarity. - Users face **limited options** with Ringba's features, necessitating workarounds for optimal functionality. - Users express frustration with **poor documentation** , making it hard to understand features and extract necessary information. - Users experience **communication issues** with Ringba, as live chat response times are often lengthy and frustrating. #### What Are Recent G2 Reviews of Ringba? **"[Exceptional Support and Lightning-Fast Communication](https://www.g2.com/survey_responses/ringba-review-12063265)"** **Rating:** 5.0/5.0 stars *— Kalvis J.* [Read full review](https://www.g2.com/survey_responses/ringba-review-12063265) --- **"[Affordable Multi-Number Hosting with Fast, Human Support](https://www.g2.com/survey_responses/ringba-review-12994676)"** **Rating:** 5.0/5.0 stars *— Kevin K.* [Read full review](https://www.g2.com/survey_responses/ringba-review-12994676) --- #### What Are G2 Users Discussing About Ringba? - [What is Ringba used for?](https://www.g2.com/discussions/what-is-ringba-used-for) - 1 comment ### 11. [CallFire](https://www.g2.com/products/callfire/reviews) CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **How Do G2 Users Rate CallFire?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Visitor & Keyword Tracking:** 9.4/10 (Category avg: 8.6/10) **Who Is the Company Behind CallFire?** - **Seller:** [CallFire](https://www.g2.com/sellers/callfire) - **Year Founded:** 2004 - **HQ Location:** Santa Monica, CA - **Twitter:** @CallFire (21,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/444951/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 69% Small-Business, 24% Mid-Market #### What Are Recent G2 Reviews of CallFire? **"[Call fire is simple, easy, yet efficient](https://www.g2.com/survey_responses/callfire-review-4952283)"** **Rating:** 4.5/5.0 stars *— Tiffany P.* [Read full review](https://www.g2.com/survey_responses/callfire-review-4952283) --- **"["Wonderful Communication and Trustworthy Preference](https://www.g2.com/survey_responses/callfire-review-3555908)"** **Rating:** 4.0/5.0 stars *— PAYAL J.* [Read full review](https://www.g2.com/survey_responses/callfire-review-3555908) --- #### What Are G2 Users Discussing About CallFire? - [What do you like most about CallFire for your communication campaigns, and what needs improvement?](https://www.g2.com/discussions/what-do-you-like-most-about-callfire-for-your-communication-campaigns-and-what-needs-improvement) - [What is CallFire used for?](https://www.g2.com/discussions/what-is-callfire-used-for) ### 12. [Ringostat](https://www.g2.com/products/ringostat/reviews) Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is an official Google partner. The Ringostat platform includes: — a virtual PBX with a convenient app for calls and messages, seamlessly integrated with CRM systems; — an AI-based assistant tool for effective communication — Ringostat Conversation Intelligence; — call tracking; — a callback widget; — an omnichannel website chat widget — Ringostat Chat. They cover three main areas — communications, analytics, and sales, forming a single ecosystem. Each product can be used separately, but it is their combination that gives the maximum result. Working with Ringostat products is easy and comfortable, thanks to individual settings of more than 90% of parameters. Ringostat users are taken care of by friendly technical support, responding to requests in any of the communication channels in less than 2 minutes. A personal Customer Success manager helps to use Ringostat products most effectively for a particular business. **Average Rating:** 4.9/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Ringostat?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.8/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 10.0/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Ringostat?** - **Seller:** [Ringostat](https://www.g2.com/sellers/ringostat) - **Year Founded:** 2013 - **HQ Location:** Odessa, Ukraine - **Twitter:** @Ringostat (239 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5226617/ (157 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 65% Small-Business, 35% Mid-Market #### What Are Ringostat's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Reliability (3 reviews) - Business Tools (2 reviews) - Calling Services (2 reviews) - Call Tracking (2 reviews) **Cons:** - Lack of Intuitiveness (2 reviews) - Outdated Interface (2 reviews) - UX Improvement (2 reviews) - Complex Processes (1 reviews) - Inaccurate Analytics (1 reviews) ### What Do G2 Reviewers Say About Ringostat? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Ringostat, finding the app intuitive and straightforward for everyone on the team. - Users value the **reliability** of Ringostat, highlighting their swift support and solid security measures for sensitive data. - Users value the **expert recommendations** from Ringostat specialists, enhancing business efficiency and call handling. - Users value Ringostat's **call tracking capabilities** , enhancing budget allocation and customer engagement through streamlined communication. - Users value **Ringostat's call tracking** for optimizing ad spend and increasing inquiries through improved insights. **Cons:** - Users find the **lack of intuitiveness** in Ringostat's interface can complicate navigation at first, despite eventual familiarity. - Users find the **outdated interface** of Ringostat lacks a modern design, making navigation somewhat cumbersome initially. - Users note the **outdated interface** of Ringostat, wishing for a more modern design and easier accessibility to functions. - Users find the **complex processes** of Ringostat frustrating due to hidden functions that require time to locate. - Users find Ringostat's **inaccurate analytics** challenging, as it only caters to businesses with phone communication. #### What Are Recent G2 Reviews of Ringostat? **"[When your advertising budget and customer communications truly work for your company](https://www.g2.com/survey_responses/ringostat-review-11692966)"** **Rating:** 5.0/5.0 stars *— Helen S.* [Read full review](https://www.g2.com/survey_responses/ringostat-review-11692966) --- **"[Simple, convenient, and effective](https://www.g2.com/survey_responses/ringostat-review-12180200)"** **Rating:** 5.0/5.0 stars *— Maksym V.* [Read full review](https://www.g2.com/survey_responses/ringostat-review-12180200) --- #### What Are G2 Users Discussing About Ringostat? - [What is Ringostat used for?](https://www.g2.com/discussions/what-is-ringostat-used-for) ### 13. [CallSource](https://www.g2.com/products/callsource/reviews) CallSource offers advanced call tracking technologies using real human call analysts, not machine-learning, to collect business intelligence about your customers and the effectiveness of your marketing programs, while also helping to improve call handler performance and brand reputation. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people. For more information on CallSource visit: www.callsource.com. Contact CallSource today at 888-788-0123. **Average Rating:** 4.3/5.0 **Total Reviews:** 31 **How Do G2 Users Rate CallSource?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Performance and Reliability:** 7.5/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.2/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 7.5/10 (Category avg: 8.8/10) **Who Is the Company Behind CallSource?** - **Seller:** [CallSource](https://www.g2.com/sellers/callsource) - **Year Founded:** 1991 - **HQ Location:** Westlake Village, California - **Twitter:** @callsource (713 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/20340 (157 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 61% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of CallSource? **"[Excellant Call Tracking and Reporting Tool](https://www.g2.com/survey_responses/callsource-review-2984786)"** **Rating:** 5.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/callsource-review-2984786) --- **"[Call Source is a great tool for call Analytics](https://www.g2.com/survey_responses/callsource-review-4285195)"** **Rating:** 4.0/5.0 stars *— Shradha S.* [Read full review](https://www.g2.com/survey_responses/callsource-review-4285195) --- #### What Are G2 Users Discussing About CallSource? - [What is CallSource used for?](https://www.g2.com/discussions/what-is-callsource-used-for) ### 14. [Marchex](https://www.g2.com/products/marchex/reviews) Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands. **Average Rating:** 4.1/5.0 **Total Reviews:** 180 **How Do G2 Users Rate Marchex?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.3/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 7.9/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 7.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Marchex?** - **Seller:** [Marchex](https://www.g2.com/sellers/marchex) - **Year Founded:** 2003 - **HQ Location:** Seattle, WA - **Twitter:** @Marchex (3,621 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8068/ (185 employees on LinkedIn®) - **Ownership:** NASDAQ:MCHX **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 54% Small-Business, 34% Mid-Market #### What Are Recent G2 Reviews of Marchex? **"[Marchex provides everything we need for our call measurement clients.](https://www.g2.com/survey_responses/marchex-review-7251822)"** **Rating:** 4.5/5.0 stars *— Tammy W.* [Read full review](https://www.g2.com/survey_responses/marchex-review-7251822) --- **"[Great platform and great help!](https://www.g2.com/survey_responses/marchex-review-7253491)"** **Rating:** 4.5/5.0 stars *— Ethan G.* [Read full review](https://www.g2.com/survey_responses/marchex-review-7253491) --- #### What Are G2 Users Discussing About Marchex? - [What is Marchex used for?](https://www.g2.com/discussions/what-is-marchex-used-for) ### 15. [Call Box](https://www.g2.com/products/call-box/reviews) Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988. This technology has been customized into different products for the Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing industries. **Average Rating:** 4.2/5.0 **Total Reviews:** 78 **How Do G2 Users Rate Call Box?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Visitor & Keyword Tracking:** 7.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Call Box?** - **Seller:** [Call Box](https://www.g2.com/sellers/call-box) - **Year Founded:** 1988 - **HQ Location:** Dallas, Texas - **LinkedIn® Page:** https://www.linkedin.com/company/10261360/ (753 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Automotive - **Company Size:** 59% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of Call Box? **"[Quality appointments](https://www.g2.com/survey_responses/call-box-review-6711444)"** **Rating:** 5.0/5.0 stars *— William P.* [Read full review](https://www.g2.com/survey_responses/call-box-review-6711444) --- **"[Outsourced Multi Channnel Lead Generation](https://www.g2.com/survey_responses/call-box-review-6535693)"** **Rating:** 5.0/5.0 stars *— Verified User in Insurance* [Read full review](https://www.g2.com/survey_responses/call-box-review-6535693) --- #### What Are G2 Users Discussing About Call Box? - [What is Call Box used for?](https://www.g2.com/discussions/what-is-call-box-used-for) ### 16. [ResponseTap](https://www.g2.com/products/responsetap/reviews) By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar? ResponseTap came about over a few beers in a university bar, and a conversation about the disconnect between online and offline customer journeys. Within two years, the first campaign-level tracking project in Europe to be integrated with Google Analytics was launched. And two years later, visitor-level tracking was live. The business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising technology start-ups in Europe. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's advances in call tracking and speech analytics and enjoy a stronger suite of products and features. **Average Rating:** 4.5/5.0 **Total Reviews:** 83 **How Do G2 Users Rate ResponseTap?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Performance and Reliability:** 7.8/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.6/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind ResponseTap?** - **Seller:** [ResponseTap](https://www.g2.com/sellers/responsetap) - **Year Founded:** 2008 - **HQ Location:** Manchester - **Twitter:** @ResponseTap (2,217 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/responsetap-limited (10 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Digital Marketing Manager - **Top Industries:** Marketing and Advertising, Automotive - **Company Size:** 43% Mid-Market, 42% Small-Business #### What Are Recent G2 Reviews of ResponseTap? **"[Great Tool but tough for a growing agency to scale with ](https://www.g2.com/survey_responses/responsetap-review-160299)"** **Rating:** 4.0/5.0 stars *— Anthony A.* [Read full review](https://www.g2.com/survey_responses/responsetap-review-160299) --- **"[Easy to navigate](https://www.g2.com/survey_responses/responsetap-review-4890507)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/responsetap-review-4890507) --- #### What Are G2 Users Discussing About ResponseTap? - [What do you recommend for companies considering ResponseTap for call tracking and analytics?](https://www.g2.com/discussions/what-do-you-recommend-for-companies-considering-responsetap-for-call-tracking-and-analytics) - [What is ResponseTap used for?](https://www.g2.com/discussions/what-is-responsetap-used-for) ### 17. [Retreaver](https://www.g2.com/products/retreaver/reviews) Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to the appropriate person, or department. Leverage data from popular marketing solutions such as HubSpot, Eloqua and Instapage to deliver personalized experiences and increase conversion rates. By taking advantage of this data, you'll identify which campaigns drive the most revenue, increase customer satisfaction and promote higher conversions. Call us today at (877) 794-6544 or visit "https://retreaver.com" to learn more! **Average Rating:** 4.9/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Retreaver?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.8/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.6/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Retreaver?** - **Seller:** [Retreaver](https://www.g2.com/sellers/retreaver) - **Company Website:** https://retreaver.com/ - **Year Founded:** 2012 - **HQ Location:** Toronto, Canada - **Twitter:** @helloretreaver (1,309 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2891651/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President - **Top Industries:** Marketing and Advertising, Insurance - **Company Size:** 79% Small-Business, 21% Mid-Market #### What Are Retreaver's Pros and Cons? **Pros:** - Customer Support (9 reviews) - Ease of Use (9 reviews) - Reliability (6 reviews) - Call Management (3 reviews) - Call Tracking (3 reviews) **Cons:** - Access Limitations (1 reviews) - Call Management (1 reviews) - Complexity (1 reviews) - Inefficiency (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Retreaver? *AI-generated summary from verified user reviews* **Pros:** - Users praise Retreaver's **exceptional customer support** , highlighting the team's responsiveness and willingness to assist with challenges. - Users find Retreaver to be **extremely accessible and user-friendly** , making it easy for all team members to use. - Users value the **high reliability** of Retreaver, noting impressive uptime and dependable support when needed. - Users commend Retreaver for its **outstanding call management support** , making complex features accessible to everyone. - Users commend Retreaver for its **exceptional call tracking capabilities** and outstanding support, enhancing their overall experience. **Cons:** - Users desire a **more flexible access structure** in Retreaver, allowing limited visibility on revenue and profits for employees. - Users desire an account type with **restricted financial visibility** for better focus on call management and QA. - Users find Retreaver's interface to be **somewhat complex** initially, particularly for those new to call tracking tools. - Users find the **inefficiency** of Retreaver problematic, particularly in managing old DID deletions without an app. - Users find the **learning curve challenging** , but once overcome, the software becomes easy to navigate and use. #### What Are Recent G2 Reviews of Retreaver? **"[The Retreaver platform and their customer service team are great, and for a very reasonable price](https://www.g2.com/survey_responses/retreaver-review-10274865)"** **Rating:** 5.0/5.0 stars *— Benjamin R.* [Read full review](https://www.g2.com/survey_responses/retreaver-review-10274865) --- **"[The GOAT of call routing and tracking!!!](https://www.g2.com/survey_responses/retreaver-review-7019218)"** **Rating:** 5.0/5.0 stars *— James C.* [Read full review](https://www.g2.com/survey_responses/retreaver-review-7019218) --- #### What Are G2 Users Discussing About Retreaver? - [What is Retreaver used for?](https://www.g2.com/discussions/what-is-retreaver-used-for) - 1 comment ### 18. [Ruler Analytics](https://www.g2.com/products/ruler-analytics/reviews) A marketing measurement and attribution platform connecting siloed marketing, sales and customer data to: - Provide a full view of your customer journey - Accurately attribute revenue at channel, campaign, content and keyword levels - Create multi-touch attribution reports using 6 attribution models - Enrich your ad platform(s), CRM and BI tools with customer journey data - Measure and forecast the impact of offline touchpoints and 'dark social' activities - Overcome accuracy issues caused by blocked cookies with 1st party data - Measure the impact of ToFu marketing tactics that don't generate clicks Get a demo of Ruler and join CMOs worldwide in making better-informed, data-led marketing decisions. **Average Rating:** 4.6/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Ruler Analytics?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.3/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.2/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Ruler Analytics?** - **Seller:** [Ruler Analytics](https://www.g2.com/sellers/ruler-analytics) - **Year Founded:** 2016 - **HQ Location:** Liverpool, England - **Twitter:** @RulerAnalytics (9,220 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ruler-analytics/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 57% Mid-Market, 43% Small-Business #### What Are Ruler Analytics's Pros and Cons? **Pros:** - Customer Support (1 reviews) **Cons:** - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About Ruler Analytics? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **good customer support** provided by Ruler Analytics, helping navigate complex issues effectively. #### What Are Recent G2 Reviews of Ruler Analytics? **"[The perfect solution for B2B call tracking & marketing attribution!](https://www.g2.com/survey_responses/ruler-analytics-review-8977887)"** **Rating:** 4.5/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/ruler-analytics-review-8977887) --- **"[Efficient analytic tool](https://www.g2.com/survey_responses/ruler-analytics-review-10246712)"** **Rating:** 4.0/5.0 stars *— Verified User in Legal Services* [Read full review](https://www.g2.com/survey_responses/ruler-analytics-review-10246712) --- #### What Are G2 Users Discussing About Ruler Analytics? - [What is Ruler Analytics used for?](https://www.g2.com/discussions/what-is-ruler-analytics-used-for) - 1 comment ### 19. [Convirza](https://www.g2.com/products/convirza/reviews) Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence. Here's how our customers use Convirza to drive revenue growth: \*Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on. \*Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business. \*Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more. \*Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things. We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience. You can get started for Free, and see how Convirza will transform your business today! **Average Rating:** 4.2/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Convirza?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Performance and Reliability:** 8.6/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.6/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Convirza?** - **Seller:** [Convirza](https://www.g2.com/sellers/convirza) - **Year Founded:** 2001 - **HQ Location:** Draper, UT - **Twitter:** @convirza (1,766 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6445391/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Automotive - **Company Size:** 52% Small-Business, 43% Mid-Market #### What Are Recent G2 Reviews of Convirza? **"[Great service](https://www.g2.com/survey_responses/convirza-review-4754446)"** **Rating:** 4.5/5.0 stars *— curtis h.* [Read full review](https://www.g2.com/survey_responses/convirza-review-4754446) --- **"[Convirza is a must](https://www.g2.com/survey_responses/convirza-review-7156646)"** **Rating:** 5.0/5.0 stars *— CJ G.* [Read full review](https://www.g2.com/survey_responses/convirza-review-7156646) --- #### What Are G2 Users Discussing About Convirza? - [What is Convirza used for?](https://www.g2.com/discussions/what-is-convirza-used-for) ### 20. [Clear Ring](https://www.g2.com/products/clear-ring/reviews) Clear Ring is a lead and revenue intelligence software platform that enables businesses and agencies to track, analyse, and understand inbound customer enquiries across phone calls, form submissions, live chat, and website interactions. The platform captures inbound interactions and connects them to marketing sources such as paid advertising, organic search, referrals, and offline campaigns. Clear Ring is designed to provide visibility into how leads are generated, how they engage, and how they progress from first enquiry through to commercial outcome, supporting accurate attribution beyond surface-level conversion metrics. Clear Ring includes an AI suite that analyses conversations and enquiry data to extract structured insight from calls, forms, and chats. This analysis identifies indicators such as intent, lead quality, outcomes, objections, and buying signals, allowing teams to evaluate performance without manually reviewing each interaction. The AI output is designed to support optimisation, reporting, and follow-up decisions using consistent, evidence-based criteria. As part of the Clear Ring AI suite, Clear Ring ConvertIQ provides aggregated intelligence and reporting across campaigns, accounts, and time periods. ConvertIQ is designed to explain performance by identifying patterns in buying behaviour, highlighting the drivers of high-value leads, and exposing differences between reported conversions and commercial outcomes. This enables teams to assess performance based on lead value and revenue impact rather than volume alone. Clear Ring supports closed-loop attribution by linking inbound leads to downstream outcomes such as quotes, invoices, and confirmed revenue. This allows marketing and sales teams to align activity and reporting around measurable business results and to understand which marketing efforts contribute to real revenue generation. Clear Ring is commonly used by marketing teams, agencies, and performance-focused organisations that require accurate attribution, structured lead intelligence, and clarity across the full customer journey, from initial enquiry through to revenue. **Average Rating:** 5.0/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Clear Ring?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.8/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 10.0/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Clear Ring?** - **Seller:** [Clear Ring](https://www.g2.com/sellers/clear-ring) - **Year Founded:** 2020 - **HQ Location:** Liverpool, England - **LinkedIn® Page:** https://www.linkedin.com/company/clear-ring-ltd/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 77% Small-Business, 23% Mid-Market #### What Are Clear Ring's Pros and Cons? **Pros:** - Call Tracking (4 reviews) - Insights (4 reviews) - Customer Support (3 reviews) - Positive Experience (3 reviews) - Reporting (3 reviews) ### What Do G2 Reviewers Say About Clear Ring? *AI-generated summary from verified user reviews* **Pros:** - Users value the **precise call tracking** of Clear Ring, enhancing their marketing strategies and boosting campaign efficiency. - Users find Clear Ring offers **real-time insights** that enhance marketing evaluations and improve campaign ROI effectively. - Users commend the **responsive customer support** of Clear Ring, ensuring timely assistance and enhancing the overall experience. - Users value the **clarity and insights** Clear Ring provides, significantly improving their marketing efforts and lead generation. - Users value the **comprehensive reporting** of Clear Ring, facilitating better campaign evaluations and ROI assessments. #### What Are Recent G2 Reviews of Clear Ring? **"[Take control of your Marketing through Clear Ring](https://www.g2.com/survey_responses/clear-ring-review-8942320)"** **Rating:** 5.0/5.0 stars *— Kashif M.* [Read full review](https://www.g2.com/survey_responses/clear-ring-review-8942320) --- **"["CLEAR RING THE ULTIMATE TRACKER"](https://www.g2.com/survey_responses/clear-ring-review-9063245)"** **Rating:** 5.0/5.0 stars *— Samuel E.* [Read full review](https://www.g2.com/survey_responses/clear-ring-review-9063245) --- ### 21. [UIS Call tracking](https://www.g2.com/products/uis-call-tracking/reviews) CoMagic is a static and dynamic call tracking platform that provides analytics. **Average Rating:** 4.1/5.0 **Total Reviews:** 14 **How Do G2 Users Rate UIS Call tracking?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Performance and Reliability:** 7.8/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.3/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 6.7/10 (Category avg: 8.8/10) **Who Is the Company Behind UIS Call tracking?** - **Seller:** [UIS Com](https://www.g2.com/sellers/uis-com) - **Year Founded:** 1999 - **HQ Location:** Moscow, RU - **LinkedIn® Page:** https://www.linkedin.com/company/uis---unique-intelligent-services/ (21 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 71% Small-Business, 29% Mid-Market #### What Are UIS Call tracking's Pros and Cons? **Pros:** - Analytics (3 reviews) - Insights (3 reviews) - Ease of Use (2 reviews) - Easy Integrations (2 reviews) - Call Tracking (1 reviews) **Cons:** - Lagging Issues (2 reviews) - Slow Loading (2 reviews) - Error Management (1 reviews) - Expensive (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About UIS Call tracking? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless integration and comprehensive analytics** of UIS Call tracking, enhancing their marketing strategies effectively. - Users value the **seamless integration** of CoMagic, enhancing marketing optimization and client understanding across platforms. - Users appreciate the **ease of use** of UIS Call Tracking, benefiting from its clean layout and intuitive navigation. - Users appreciate the **seamless integration** capabilities of CoMagic, enhancing monitoring and optimization of marketing efforts. - Users value the **easy-to-navigate call tracking** feature in UIS Call tracking, enhancing their communication management experience. **Cons:** - Users experience **lagging issues** that disrupt functionality, affecting efficiency and usability of UIS Call Tracking. - Users often experience **slow loading** times with UIS Call tracking, which interrupts workflow and can be frustrating. - Users experience occasional **loading issues** with UIS Call tracking, which can interrupt workflow and hinder efficiency. - Users find UIS Call tracking to be **expensive** , which can deter them despite its functionality and features. - Users find UIS Call tracking has **limited features** compared to competitors, lacking comprehensive services and packages. #### What Are Recent G2 Reviews of UIS Call tracking? **"[Efficient Tracking Tool For Any Business](https://www.g2.com/survey_responses/uis-call-tracking-review-8196758)"** **Rating:** 4.5/5.0 stars *— Maham K.* [Read full review](https://www.g2.com/survey_responses/uis-call-tracking-review-8196758) --- **"[My CoMagic softwear Experience](https://www.g2.com/survey_responses/uis-call-tracking-review-7937970)"** **Rating:** 4.5/5.0 stars *— Mansi T.* [Read full review](https://www.g2.com/survey_responses/uis-call-tracking-review-7937970) --- #### What Are G2 Users Discussing About UIS Call tracking? - [What is CoMagic used for?](https://www.g2.com/discussions/what-is-comagic-used-for) ### 22. [Nimbata](https://www.g2.com/products/nimbata/reviews) Nimbata helps you see what other marketing and data tools often miss, empowering you to boost campaign results, lower acquisition costs, and manage budgets more effectively. Designed for marketing teams, enterprises, franchises, multi-location businesses, and performance agencies, Nimbata links leads and revenue directly to your marketing efforts using precise call-tracking and lead management tools. It’s the only call-tracking platform that charges per answered call, not per minute, making it cost-effective and easy to scale. With Nimbata, you can: Capture leads via local, toll-free, or vanity numbers in over 4,300 cities and 70+ countries. Access accurate, first-party call and web form conversion data through Nimbata’s tracking script. Attribute call conversions down to the session level (source, campaign, keyword) using dynamic number insertion. Handle calls effectively with features like recordings, greetings, whispers, surveys, and spam filters. Optimize call management through advanced routing options, ensuring leads reach the right teams efficiently. Integrate seamlessly with top tools like Google Ads, Meta Ads, GA4, Hubspot, Salesforce, and Slack, or leverage our API for customized workflows. Starting at $39 per month plus usage, Nimbata’s flexible plans give you control over your budget with a transparent, per-answered-call model. Get started with a 14-day free trial—no credit card required. **Average Rating:** 4.7/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Nimbata?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.2/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.9/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Nimbata?** - **Seller:** [Nimbata](https://www.g2.com/sellers/nimbata) - **Year Founded:** 2013 - **HQ Location:** Boston, US - **Twitter:** @nimbatasocial (126 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/nimbata/ (12 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 93% Small-Business, 7% Mid-Market #### What Are Nimbata's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Easy Setup (4 reviews) - Analytics (3 reviews) - Call Tracking (3 reviews) - User Experience (3 reviews) **Cons:** - Call Connectivity Issues (1 reviews) - Expensive (1 reviews) - Limited Functionality (1 reviews) ### What Do G2 Reviewers Say About Nimbata? *AI-generated summary from verified user reviews* **Pros:** - Users find Nimbata's **ease of use** invaluable, praising its intuitive dashboard and fast setup for effective call management. - Users commend Nimbata for its **easy setup** , featuring a smooth activation process and an intuitive interface. - Users value the **detailed analytics** from Nimbata, which enhance their understanding of call performance and marketing effectiveness. - Users value the **reliable call tracking** features of Nimbata, enhancing their marketing analytics and campaign optimization. - Users appreciate the **intuitive interface** of Nimbata, enabling effortless management of calls and marketing campaigns. **Cons:** - Users experienced **call connectivity issues** during implementation, but support resolved problems quickly, leading to a better experience. - Users feel that the **price of Nimbata is expensive** and suggest it could be more affordable. - Users find the **limited categorization flexibility** of Nimbata's insights restricting their ability to analyze data effectively. #### What Are Recent G2 Reviews of Nimbata? **"[Time-Saving Call Tracking with Customizable Interface](https://www.g2.com/survey_responses/nimbata-review-12878867)"** **Rating:** 5.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/nimbata-review-12878867) --- **"[A Powerful and Reliable Call Tracking Solution](https://www.g2.com/survey_responses/nimbata-review-11781394)"** **Rating:** 5.0/5.0 stars *— Daniel M.* [Read full review](https://www.g2.com/survey_responses/nimbata-review-11781394) --- ### 23. [Call Tracker](https://www.g2.com/products/call-tracker/reviews) CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Call Tracker?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.6/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 9.6/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Call Tracker?** - **Seller:** [Call Tracker](https://www.g2.com/sellers/call-tracker) - **Year Founded:** 2016 - **HQ Location:** Tampa, FL - **Twitter:** @calltrackerio (496 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/calltrackerio/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Recent G2 Reviews of Call Tracker? **"[Effortless Data-Driven Marketing: A User-Friendly Call Tracker Software](https://www.g2.com/survey_responses/call-tracker-review-8146488)"** **Rating:** 5.0/5.0 stars *— Sandeep J.* [Read full review](https://www.g2.com/survey_responses/call-tracker-review-8146488) --- **"[Good app to track all your call records and call history at one place.](https://www.g2.com/survey_responses/call-tracker-review-8097375)"** **Rating:** 4.0/5.0 stars *— Allan F.* [Read full review](https://www.g2.com/survey_responses/call-tracker-review-8097375) --- ### 24. [CallView 360](https://www.g2.com/products/callview-360/reviews) Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction. With CallView360® you get: - Detailed call tracking records - AI-driven analytics to better understand the data - Dynamic number tracking for easier marketing attribution - Custom tag management (Dial800 supports 5 types of tags) - Customizable dashboards & reports With this information, Dial800 clients can measure ROI including how many calls an ad campaign drove to their business or the revenue generated. Call tracking information also helps you see patterns in caller needs so you can respond to changing customer behavior in real time. **Average Rating:** 4.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate CallView 360?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.7/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 8.9/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind CallView 360?** - **Seller:** [Dial 800](https://www.g2.com/sellers/dial-800) - **Year Founded:** 1996 - **HQ Location:** Mahwah, NJ - **Twitter:** @Dial800 (420 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/152645/ (21 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Mid-Market, 45% Small-Business #### What Are Recent G2 Reviews of CallView 360? **"[Marketing campaigns drive calls](https://www.g2.com/survey_responses/callview-360-review-9933228)"** **Rating:** 4.5/5.0 stars *— Amany E.* [Read full review](https://www.g2.com/survey_responses/callview-360-review-9933228) --- **"[Dial800 Surpasses Expectations](https://www.g2.com/survey_responses/callview-360-review-9501040)"** **Rating:** 5.0/5.0 stars *— Shannon N.* [Read full review](https://www.g2.com/survey_responses/callview-360-review-9501040) --- #### What Are G2 Users Discussing About CallView 360? - [What is CallView 360 used for?](https://www.g2.com/discussions/what-is-callview-360-used-for) ### 25. [ActiveDEMAND](https://www.g2.com/products/activedemand/reviews) ActiveDEMAND is a flexible marketing automation platform for digital marketing agencies, senior living providers, and marketers. ActiveDEMAND packages range from the full-featured call tracking application, a Reporter package for great analytics, a well-rounded offering for small business marketers, all the way up to powerful Marketing solutions designed for digital marketing agencies with multi-client management needs. Engage and track prospects using the integrated, comprehensive call tracking module, do more with built-in email templates, landing pages and social media. Convert leads and prospects into customers using automated marketing to manage nurture campaigns, auto-replies and more. Retain customers and grow your repeat businesses with powerful newsletters, special promotions and more. **Average Rating:** 4.4/5.0 **Total Reviews:** 67 **How Do G2 Users Rate ActiveDEMAND?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Performance and Reliability:** 7.5/10 (Category avg: 8.8/10) - **Visitor & Keyword Tracking:** 7.8/10 (Category avg: 8.6/10) - **Privacy, Security, and Compliance:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind ActiveDEMAND?** - **Seller:** [JumpDEMAND](https://www.g2.com/sellers/jumpdemand) - **Year Founded:** 2012 - **HQ Location:** Calgary, Alberta - **Twitter:** @ActiveDEMAND (3,133 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2764583/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 81% Small-Business, 15% Mid-Market #### What Are ActiveDEMAND's Pros and Cons? **Pros:** - Analytics (1 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Easy Implementation (1 reviews) **Cons:** - Learning Curve (1 reviews) - Limited Functionality (1 reviews) - Limited Integration (1 reviews) - Limited Integrations (1 reviews) - Steep Learning Curve (1 reviews) ### What Do G2 Reviewers Say About ActiveDEMAND? *AI-generated summary from verified user reviews* **Pros:** - Users value the **real-time analytics** offered by ActiveDEMAND, enhancing the ability to track and manage performance effectively. - Users praise the **responsive customer support** of ActiveDEMAND, enhancing their overall user experience and satisfaction. - Users value the **customizability** of ActiveDEMAND, allowing tailored dashboards for enhanced client management and analytics. - Users value the **customization options** in ActiveDEMAND, enhancing their experience through tailored dashboards and features. - Users value the **easy implementation** of ActiveDEMAND, benefiting from a seamless onboarding experience and responsive support. **Cons:** - Users find the **learning curve steep** , as the interface can be complicated for newcomers to navigate effectively. - Users find the **limited functionality** of ActiveDEMAND challenging due to complicated UI and CRM integration issues. - Users face challenges with **limited integration** options, particularly due to the lack of native Salesforce support. - Users report **limited integrations** with ActiveDEMAND, notably lacking native support for Salesforce and real-time email tracking. - Users find a **steep learning curve** with ActiveDEMAND, particularly due to its complicated interface for newcomers. #### What Are Recent G2 Reviews of ActiveDEMAND? **"[Comprehemsive marketing automation](https://www.g2.com/survey_responses/activedemand-review-10019595)"** **Rating:** 4.5/5.0 stars *— Cousillas C.* [Read full review](https://www.g2.com/survey_responses/activedemand-review-10019595) --- **"[a great all in one Marketing Automation tool](https://www.g2.com/survey_responses/activedemand-review-11754997)"** **Rating:** 4.0/5.0 stars *— Bernardo V.* [Read full review](https://www.g2.com/survey_responses/activedemand-review-11754997) --- #### What Are G2 Users Discussing About ActiveDEMAND? - [What is ActiveDEMAND used for?](https://www.g2.com/discussions/what-is-activedemand-used-for) ## What Is Inbound Call Tracking Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to Inbound Call Tracking Software? - [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics) - [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- ## How Do You Choose the Right Inbound Call Tracking Software? ### What You Should Know About Inbound Call Tracking Software ### Inbound Call Tracking software buying insights at a glance [Inbound call tracking software](https://www.g2.com/categories/inbound-call-tracking) enables businesses to understand the origin of incoming phone calls and the nature of conversations that occur during those calls. By assigning trackable phone numbers to campaigns, webpages, or channels, these tools connect offline calls to online marketing and customer support activity.  In an environment where many buyers still convert over the phone, inbound call tracking has become essential for marketing, sales, and customer support teams that need accurate attribution and call-level insights. Rather than relying on guesswork, inbound call tracking platforms turn calls into measurable data that teams can act on. Buyers typically use inbound call tracking software to solve visibility gaps around lead sources, missed calls, and call quality. Based on review feedback, users value understanding which campaigns drive high-intent calls, improving follow-up speed, and identifying where calls are being lost or mishandled. Many teams also cite better budget decisions, clearer ROI reporting, and improved customer experience as core benefits. When evaluating the best inbound call tracking software, buyers often compare multiple call tracking providers to strike a balance between ease of use, reporting depth, and integrations. Pricing varies depending on call volume, number of tracking numbers, call recording, and advanced analytics. Most vendors offer tiered monthly plans, with higher tiers unlocking features such as dynamic number insertion, keyword-level attribution, and CRM integrations. Larger teams and agencies often move to custom pricing as usage scales. When comparing inbound call tracking tools, buyers tend to weigh pricing flexibility against long-term reporting and data reliability. ### **Top 5 FAQs from software buyers:** - How accurately can the inbound call software track and attribute inbound calls to the correct marketing source, campaign, keyword, and channel? - How well does it integrate with the existing [CRM](https://www.g2.com/categories/crm), [marketing automation](https://www.g2.com/categories/marketing-automation), analytics, and ad platforms so that call data can be used for reporting and follow up? - What level of call intelligence does the product provide, including call recording, transcription, sentiment analysis, and automatic qualification or scoring? - How strong are the routing and lead handling capabilities, including IVR, call flows, queue management, and rules-based routing to the right team or rep? - How reliable and compliant is the platform in terms of call quality, uptime, number provisioning, data security, and adherence to regulations such as GDPR, TCPA, and call recording consent laws? G2’s top-rated inbound call tracking software, based on verified user reviews, includes [CallRail](https://www.g2.com/products/callrail/reviews) **,** [800.com](https://www.g2.com/products/800-com/reviews) **,** [CallTrackingMetrics](https://www.g2.com/products/calltrackingmetrics/reviews) **, and** [Invoca](https://www.g2.com/products/invoca/reviews). ### What are the top-reviewed Inbound Call Tracking software on G2? [CallRail](https://www.g2.com/products/callrail/reviews) - Reviews: 1,605 - Satisfaction: 84 - Market Presence: 96 - G2 Score: 90 [CallTrackingMetrics](https://www.g2.com/products/calltrackingmetrics/reviews) - Reviews: 725 - Satisfaction: 58 - Market Presence: 73 - G2 Score: 65 [Invoca](https://www.g2.com/products/invoca/reviews) - Reviews: 959 - Satisfaction: 97 - Market Presence: 99 - G2 Score: 98 [WhatConverts](https://www.g2.com/products/whatconverts/reviews) - Reviews: 270 - Satisfaction: 87 - Market Presence: 66 - G2 Score: 76 Satisfaction reflects user-reported ratings across various factors, including ease of use, feature fit, and quality of support. ([Source 2](https://www.g2.com/reports)) Market Presence scores are calculated based on review volume, third-party signals, and overall market visibility. ([Source 2](https://www.g2.com/reports)) G2 Score is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in Inbound Call Tracking Software #### **Feedback Pros: What Users Consistently Appreciate** - **Campaign-level attribution clearly ties calls to marketing sources** - _“I’ve recently started using the AI-powered features, and they’ve made it much easier to qualify leads and get insights without manually digging through reports. The dashboards feel more intuitive now, and the integration with Google Ads and GA4 has streamlined campaign tracking. I also like how call transcripts are more accurate than before, saving time when reviewing conversations.”_ - [Jamie I](https://www.g2.com/products/callrail/reviews/callrail-review-7283936), CallRail Review - **Fast setup allows tracking numbers to go live quickly** - _“__I really love how clean, intuitive, and easy-to-navigate the dashboard is—it just makes sense. Setup was incredibly fast and straightforward, which I really appreciate. I was able to get up and running right away without any complicated steps. The voicemail-to-text feature is a total game changer—getting a text when someone leaves a voicemail and being able to listen right from my phone without logging in saves so much time. I’ve also noticed the recent improvements to the one-to-one texting feature, which is great to see. It’s clear the platform is evolving and listening to users.”_ - [Stephanie E](https://www.g2.com/products/800-com/reviews/800-com-review-11866654), 800.com Review - **Call recordings and tags help qualify leads and outcomes** - _“I like that CallRail is easy to install on any website, and the dynamic phone insertion shows different phone numbers automatically based on how the visitors were referred. CallRail's reporting helps us measure the quantity and quality of phone call inquiries driven by our different marketing tactics. It's awesome that installation with a tag management tool or CMS like WordPress takes just a few minutes. I appreciate that CallRail can instantly check if it has been installed correctly without waiting for calls.”_ - [John D](https://www.g2.com/products/callrail/reviews/callrail-review-12073423), Callrail Review #### **Cons: Where Many Platforms Fall Short** - **Advanced routing rules require time to configure correctly** - “Some of the features were a bit questionable as far as how to use and configure, but there aren't that many options and once you get familiar it's pretty easy to use. I think I dislike however is the inability to crate a list with variables to add to my SMS Text Campaigns.” - [Kenneth H](https://www.g2.com/products/800-com/reviews/800-com-review-8568610). 800.com Review - **Mobile experiences lag behind desktop reporting workflows** - _“I'd like to see the mobile app worked on more in-depth so it works with Bluetooth headphones and works without any issues going on. I'd also like to see the AI assistant send you a message with all of the lead details they got.”_ - [Seth M](https://www.g2.com/products/callrail/reviews/callrail-review-11893783). CallRail Review - **CRM integrations need manual cleanup or ongoing monitoring** - _“Lacks the more powerful features of some CRMs and other tracking software__“ _- [West H](https://www.g2.com/products/whatconverts/reviews/whatconverts-review-11867143), WhatConverts Review. ### My Expert Takeaway on Inbound Call Tracking Software in 2025 Based on G2 reviews, inbound call tracking software earned an average star rating of 4.67, with more than 90% of users likely to recommend the platform. Ease of use and quality of support also scored highly, reinforcing that many inbound call tracking platforms deliver value quickly once implemented. High-performing teams go beyond simply counting calls. They standardize call outcome definitions, consistently tag conversations, and connect call data directly to pipeline or customer resolution metrics. Marketing teams in industries like home services, healthcare, and B2B services often see the strongest impact because inbound calls represent high-intent conversions.  For buyers evaluating the best inbound call tracking software, long-term success depends less on surface features and more on attribution accuracy, reporting clarity, and integration reliability. Teams that treat inbound call tracking tools as a core measurement system, rather than just a reporting add-on, are more likely to achieve sustained ROI and improved decision-making across marketing and support operations. ### Inbound Call Tracking FAQs #### **What is the best inbound call tracking software for marketing attribution?** The “best” inbound call tracking software for marketing attribution is usually the one that ties every call back to a specific source, campaign, keyword, or touchpoint with high accuracy. For attribution purposes, marketers seek dynamic number insertion (DNI), keyword-level reporting, and native integrations with CRM and ad platforms, enabling calls to be linked back to web clicks, landing pages, and paid media. Tools that make it easy to see which ads or keywords are actually driving revenue-generating calls tend to rank highest in real user reviews. Some of the best-rated platforms include [CallRail](https://www.g2.com/products/callrail/reviews), [Invoca](https://www.g2.com/products/invoca/reviews), and [800.com](http://800.com). #### **What is the best mobile-friendly call tracking software?** The best mobile-friendly call tracking software is one that features a strong mobile interface or app, allowing representatives to view call details, recordings, and follow-up notes on the go. For many field-heavy teams. For example, for sales reps or local service providers, the ability to listen to calls, add tags, and log outcomes from a phone or tablet is essential. Platforms that maintain a mobile experience nearly on par with the desktop experience consistently stand out in reviews for usability outside the office. #### **What is the most reliable call tracking system for customer support teams?** Customer support teams often value reliability and clarity above all else. The most reliable systems for support combine consistent call routing, clear call logs, robust reporting on abandoned/missed calls, and easy access to recordings. Reliability also means uptime and low data latency, so support leaders know how many calls are coming in, which team answered them, and what the outcomes were in near real time. In reviews, platforms that minimize dropped or misattributed calls and make daily monitoring straightforward tend to rise to the top. #### **Which call tracking software is best for marketing firms?** Marketing firms and agencies usually need tools that can handle multiple clients, campaign-level reporting, and flexible number pools without a lot of manual effort. The best options for firms also include clear dashboards that can be shared with clients, API access or integrations for client reporting stacks, and easy setup for new campaigns. Agencies often prioritize platforms that scale with their client base and make it simple to spin up tracking for new engagements. #### **What software do most call centers use?** Most larger call centers use [contact center platforms](https://www.g2.com/categories/contact-center) or [VoIP systems](https://www.g2.com/categories/voip-providers) for their core call handling (e.g., routing, ACD, IVR), but they often layer inbound call tracking tools on top when marketing attribution, analytics, and source-level reporting are needed. In other words, the primary call system might handle the call itself, while dedicated inbound call tracking software connects that call back to digital campaigns, keywords, and sources, filling a gap that traditional PBX or contact center systems weren’t built to close. #### **Why use inbound call tracking platforms instead of standard phone systems?** Standard phone systems inform you that a call occurred, who answered it, and possibly its duration. Inbound call tracking platforms go much further: they connect the call back to an exact marketing source, show which campaigns generate the highest-value calls, provide call recordings/analysis, and tie outcomes back to sales or support KPIs. This visibility turns phone calls into actionable business intelligence rather than just another line item in a phone bill. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..) 2. [G2 Market Presence Score Overview](https://www.g2.com/reports) **Researched By:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*1ltwfku*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuMTYzNzM5MTY0OS4xNzY2MTcwMjM2LjE3NjYxNzAyMzY.*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3Njc3Mjg3MTAkbzc4JGcxJHQxNzY3NzI5MTQ3JGo1OSRsMCRoMA..) **Last updated on:** December 18, 2025