Top Free Inbound Call Tracking Software

How Many Inbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 160

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Dialfire (+4.99%) - Among all products in this category, Dialfire recorded the largest rating increase compared to last month

Last updated: November 10, 2026

How Does G2 Rank Inbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 18,800+ Authentic Reviews
  • 160+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Inbound Call Tracking Software

G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: CallRail, 800.com, Invoca, WhatConverts, Phonexa, CTM, Ringba, and Infinity Call Tracking.

Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=callrail&focus%5B%5D=800-com&focus%5B%5D=invoca&focus%5B%5D=whatconverts&focus%5B%5D=phonexa&focus%5B%5D=ctm-ctm&focus%5B%5D=ringba&focus%5B%5D=infinity-call-tracking)

CallRail

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

Average Rating: 4.5/5.0

Total Reviews: 1,887

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How Do G2 Users Rate CallRail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Performance and Reliability: 8.9/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.8/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind CallRail?

  • Seller: CallRail
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • LinkedIn® Page: www.linkedin.com
    359 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Construction
  • Company Size: 74% Small, 22% Medium

What Do G2 Reviewers Say About CallRail?

AI-generated summary from verified user reviews

Pros
  • Users find CallRail's ease of use ideal for businesses of any size, ensuring effective tracking and reporting.
  • Users appreciate the robust tracking and attribution features of CallRail, enhancing visibility into lead generation efforts.
  • Users value the effective call tracking of CallRail, enhancing their ability to attribute leads and optimize campaigns.
  • Users value the ease of use and comprehensive tracking of CallRail, ensuring effective monitoring and ROI clarity.
  • Users value the attribution accuracy of CallRail, gaining insights that drive effective marketing and lead generation.
Cons
  • Users find the lack of integrated AI voice agents and basic mobile app functionalities frustrating for their workflow.
  • Users note integration issues, wishing for better functionality and automated follow-ups within the CallRail system.
  • Users find the learning curve for CallRail's advanced features to be somewhat challenging and complex.
  • Users report call issues with AI Voice Assist, noting repeated questions and a need for improved customer service responsiveness.
  • Users often face number issues with CallRail, including limited call pools and costs for additional numbers.

What Are Recent G2 Reviews of CallRail?

What Are G2 Users Discussing About CallRail?

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

Average Rating: 4.7/5.0

Total Reviews: 1,091

How Do G2 Users Rate 800.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.1/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.5/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind 800.com?

  • Seller: 800.com
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sarasota, Florida
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Construction, Retail
  • Company Size: 80% Small, 12% Medium

What Do G2 Reviewers Say About 800.com?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of 800.com, noting its simple setup and efficient communication features.
  • Users find the easy setup of 800.com highly convenient, enhancing their overall experience with the service.
  • Users highly value the exceptional customer support of 800.com, appreciating their responsiveness and understanding approach.
  • Users value the flexibility of managing phone numbers with 800.com, enhancing professionalism and privacy during communications.
  • Users value the professionalism and customer service of 800.com, creating a positive and dependable business experience.
Cons
  • Users find the pricing to be high compared to traditional services, feeling it's not justified for limited use.
  • Users experience a learning curve that can make initial setup and familiarity challenging with 800.com.
  • Users find the limited features of 800.com inadequate for their lead management and tracking needs.
  • Users criticize the high costs and contract penalties of 800.com, along with lacking lead management features.
  • Users experience call connectivity issues with 800.com, often requiring workarounds like VPN for better communication.

What Are Recent G2 Reviews of 800.com?

What Are G2 Users Discussing About 800.com?

Invoca

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon, as well as: • 6 of the top 10 US health systems • 4 of the top 6 US mortgage lenders • 5 of the top 10 US property & casualty insurance companies • 5 of the top 7 US telecommunications companies To see more customer results, visit www.invoca.com/customers.

Average Rating: 4.5/5.0

Total Reviews: 926

How Do G2 Users Rate Invoca?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.2/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.7/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Invoca?

  • Seller: Invoca
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Santa Barbara, CA
  • LinkedIn® Page: www.linkedin.com
    379 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Hospital & Health Care
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About Invoca?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time call intelligence of Invoca, enhancing customer interactions and optimizing marketing strategies effectively.
  • Users appreciate the ease of use of Invoca, enabling effective call tracking and insightful customer interactions.
  • Users value the powerful analytics capabilities of Invoca, unlocking actionable insights for informed decision-making and optimized spending.
  • Users highlight the exceptional customer support from Invoca, with knowledgeable staff and dedicated account managers enhancing their experience.
  • Users appreciate the attribution accuracy of Invoca, effectively linking marketing efforts to customer conversations and sales insights.
Cons
  • Users find a steep learning curve for implementation and integration with Invoca, complicating the onboarding process.
  • Users note missing features in Invoca, including the inability to mass-rename phone labels and limited transcript options.
  • Users express concerns about call issues, particularly around privacy, support, and the time-consuming monitoring process.
  • Users find reporting setup and user interface complex, hampering efficiency and making it challenging to customize dashboards.
  • Users find the complex setup of AI Signals time-consuming and challenging, despite excellent support from the Invoca team.

What Are Recent G2 Reviews of Invoca?

What Are G2 Users Discussing About Invoca?

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WhatConverts

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working. Use WhatConverts for call tracking, form tracking, and chat tracking for all leads. For PPC ads, WhatConverts offers keyword call tracking that reveals which campaigns work best. WhatConverts also has robust lead management and lead reporting. It's more than just call tracking software; it's a complete lead tracking, managing and reporting dashboard.

Average Rating: 4.9/5.0

Total Reviews: 322

How Do G2 Users Rate WhatConverts?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.4/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.3/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind WhatConverts?

  • Seller: WhatConverts
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Charlotte, NC
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Construction
  • Company Size: 87% Small, 12% Medium

What Do G2 Reviewers Say About WhatConverts?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional customer support of WhatConverts, enhancing their overall experience and productivity.
  • Users value the user-friendly interface of WhatConverts, making tracking setup and integration effortless.
  • Users find WhatConverts to be easy and intuitive, making tracking leads and demonstrating value straightforward and efficient.
  • Users love the easy setup of WhatConverts, highlighting its visual data dashboard for effortless tracking.
  • Users value the powerful insights and excellent support from WhatConverts, enhancing reporting and client presentations.
Cons
  • Users find the costly subscription model frustrating, as additional funds are often required beyond monthly fees.
  • Users desire more advanced lead scoring features for better segmentation and tracking capabilities in WhatConverts.
  • Users find the learning curve steep for advanced features, though support is prompt and helpful in assisting them.
  • Users express a need for better integration options in WhatConverts, finding current methods cumbersome and limiting.
  • Users experience a learning difficulty with setup and reporting, though support is responsive and helpful.

What Are Recent G2 Reviews of WhatConverts?

What Are G2 Users Discussing About WhatConverts?

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Average Rating: 4.5/5.0

Total Reviews: 728

How Do G2 Users Rate CTM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.0/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind CTM?

  • Seller: CTM
  • Company Website:
  • Year Founded: 2009
  • HQ Location: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of CTM, which is always quick to assist and resolve issues.
  • Users value the ease of use of CTM, appreciating its intuitive interface and strong support resources.
  • Users value the extensive features and excellent customer support of CTM, enhancing day-to-day operations and training.
  • Users benefit from accurate call tracking with CTM, providing valuable insights to optimize marketing strategies and enhance training.
  • Users highlight the user-friendly interface and effective customer support, enhancing their overall experience with CTM.
Cons
  • Users find the learning curve steep, making it difficult to utilize the full potential of CTM effectively.
  • Users find the complexity overwhelming due to extensive options and advanced features that are difficult to navigate.
  • Users find difficult navigation in CallTrackingMetrics, particularly for new users, complicating their experience while accessing features.
  • Users find the steep learning curve of CTM challenging, making initial setup and integration difficult.
  • Users face challenges due to the missing functionality of preset templates and limited global number availability on CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

Ringba

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com

Average Rating: 4.9/5.0

Total Reviews: 157

How Do G2 Users Rate Ringba?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.6/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.3/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Ringba?

  • Seller: Ringba
  • Year Founded: 2016
  • HQ Location: Dover, Delaware
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Insurance
  • Company Size: 78% Small, 18% Medium

What Do G2 Reviewers Say About Ringba?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of Ringba, ensuring they can effectively set up and optimize campaigns.
  • Users appreciate the ease of use of Ringba, enabling quick learning and effective campaign management without technical skills.
  • Users highlight the excellent reporting in Ringba, which enhances campaign management and boosts overall efficiency.
  • Users value the live analytics and reporting of Ringba, enhancing campaign management effortlessly without extra resources.
  • Users appreciate the ease of use and strong support of Ringba, making call tracking simple and efficient.
Cons
  • Users note a steep learning curve with Ringba, but appreciate the support to overcome initial challenges.
  • Users face challenges with inaccurate reporting, struggling with API reliance and campaign name changes affecting data consistency.
  • Users note the limited options in Ringba's features, requiring workarounds for certain functionalities.
  • Users find poor documentation hinders their ability to effectively utilize Ringba's features and reporting capabilities.
  • Users experience communication issues with Ringba, particularly due to long wait times for live chat responses.

What Are Recent G2 Reviews of Ringba?

What Are G2 Users Discussing About Ringba?

Ringostat

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is an official Google partner. The Ringostat platform includes: — a virtual PBX with a convenient app for calls and messages, seamlessly integrated with CRM systems; — an AI-based assistant tool for effective communication — Ringostat Conversation Intelligence; — call tracking; — a callback widget; — an omnichannel website chat widget — Ringostat Chat. They cover three main areas — communications, analytics, and sales, forming a single ecosystem. Each product can be used separately, but it is their combination that gives the maximum result. Working with Ringostat products is easy and comfortable, thanks to individual settings of more than 90% of parameters. Ringostat users are taken care of by friendly technical support, responding to requests in any of the communication channels in less than 2 minutes. A personal Customer Success manager helps to use Ringostat products most effectively for a particular business.

Average Rating: 4.9/5.0

Total Reviews: 49

How Do G2 Users Rate Ringostat?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.8/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 10.0/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Ringostat?

  • Seller: Ringostat
  • Year Founded: 2013
  • HQ Location: Odessa, Ukraine
  • LinkedIn® Page: www.linkedin.com
    167 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Ringostat?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Ringostat, enjoying straightforward setups and clear instructions throughout the process.
  • Users appreciate the reliability of Ringostat for its fast support and secure, effective business solutions.
  • Users value Ringostat's call tracking, as it helps optimize ad budgets and enhances customer acquisition significantly.
  • Users value the analytics features of Ringostat, enhancing decision-making and optimizing advertising efforts effectively.
  • Users value Ringostat's personalized business tool recommendations that enhance communication efficiency and optimize advertising budgets.
Cons
  • Users note a lack of intuitiveness with Ringostat's interface, requiring time to navigate hidden functions effectively.
  • Users find the outdated interface of Ringostat less appealing, hoping for a more modern and accessible design.
  • Users find the outdated interface of Ringostat a drawback, despite its intuitive usability after initial learning.
  • Users find the complex processes of Ringostat frustrating, noting that some functions are difficult to locate initially.
  • Users find Ringostat's inaccurate analytics limited, as it's mainly effective for phone communication, neglecting other channels.

What Are Recent G2 Reviews of Ringostat?

What Are G2 Users Discussing About Ringostat?

Marchex

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands.

Average Rating: 4.1/5.0

Total Reviews: 180

How Do G2 Users Rate Marchex?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.3/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 7.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 7.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Marchex?

  • Seller: Marchex
  • Year Founded: 2003
  • HQ Location: Seattle, WA
  • LinkedIn® Page: www.linkedin.com
    179 employees on LinkedIn®
  • Ownership: NASDAQ:MCHX
  • Total Revenue (USD mm): $51

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 54% Small, 34% Medium

What Are Recent G2 Reviews of Marchex?

What Are G2 Users Discussing About Marchex?

Retreaver

Retreaver is a cloud-based software solution designed to assist marketers, agencies, and brands in gaining deeper insights into their customer journey. This innovative platform specializes in providing real-time inbound call data, enabling users to tag, track, and route calls to the appropriate personnel or departments. By streamlining the call management process, Retreaver empowers organizations to enhance their customer interactions and optimize their marketing strategies. The target audience for Retreaver includes marketing professionals, agency teams, and brand managers who are focused on improving their customer engagement and conversion rates. With the increasing importance of data-driven decision-making in marketing, Retreaver serves as a vital tool for those looking to leverage call data effectively. The software integrates seamlessly with popular marketing solutions such as HubSpot, Eloqua, and Instapage, allowing users to create personalized experiences based on comprehensive data analysis. One of the key features of Retreaver is its ability to provide detailed insights into which marketing campaigns are driving the most revenue. By analyzing call data, users can identify successful strategies and allocate resources more effectively. This capability not only enhances customer satisfaction but also promotes higher conversion rates. The software's tagging and tracking functionalities ensure that every call is accounted for, providing a clear picture of customer interactions and preferences. In addition to its robust data analytics capabilities, Retreaver offers advanced call routing features that ensure customers are connected with the right representatives quickly. This efficiency not only improves the customer experience but also allows businesses to respond to inquiries and concerns in a timely manner. By utilizing Retreaver, organizations can foster stronger relationships with their customers, ultimately leading to increased loyalty and repeat business. Overall, Retreaver stands out in the market by combining real-time call data with powerful analytics and integration capabilities. This comprehensive approach enables users to make informed decisions that drive revenue growth and enhance customer satisfaction. By adopting Retreaver, businesses can transform their approach to customer engagement and marketing effectiveness.

Average Rating: 4.9/5.0

Total Reviews: 71

How Do G2 Users Rate Retreaver?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.9/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.6/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Retreaver?

  • Seller: Retreaver
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Toronto, Canada
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President
  • Top Industries: Marketing and Advertising, Insurance
  • Company Size: 82% Small, 18% Medium

What Do G2 Reviewers Say About Retreaver?

AI-generated summary from verified user reviews

Pros
  • Users find Retreaver's ease of use enhances efficiency, streamlining call tracking and optimization for campaigns.
  • Users highlight the exceptional customer support of Retreaver, praising its quick responses and tailored assistance.
  • Users commend the reliability of Retreaver, citing exceptional support and consistent performance over the years.
  • Users rave about the user-friendly call routing and tracking features of Retreaver, enhancing campaign optimization significantly.
  • Users applaud Retreaver for its easy-to-use call tracking features, enhancing campaign optimization and overall efficiency.
Cons
  • Users find the learning curve steep initially, requiring time to become comfortable with Retreaver's features.
  • Users desire access limitations in Retreaver to prevent employees from seeing potentially misleading revenue figures.
  • Users desire a restricted access option to prevent employees from seeing potentially misleading revenue and profit numbers.
  • Users find the initial complexity of Retreaver challenging, particularly for those new to call tracking tools.
  • Users find Retreaver's inefficiency frustrating, particularly in managing and deleting old, unused DIDs effectively.

What Are Recent G2 Reviews of Retreaver?

What Are G2 Users Discussing About Retreaver?

WildJar

WildJar is call tracking, conversation intelligence, and call analytics software designed to help businesses measure and analyse phone calls generated from marketing campaigns. The platform enables organisations to attribute inbound calls to marketing channels such as websites, Google Ads campaigns, landing pages, and offline advertising. WildJar belongs to the call tracking software and conversation intelligence software categories, which provide tools for analysing phone conversations and connecting call activity with marketing performance data. Businesses that rely on phone enquiries often use call tracking and call analytics software to understand which marketing campaigns generate phone leads and how those leads convert into customer enquiries or bookings. The platform works by assigning unique tracking phone numbers to different marketing sources. When a customer calls one of these numbers, WildJar records data about the call, including the marketing source, call duration, geographic information, and other call analytics metrics. This data can be used to measure campaign performance and understand which channels drive phone-based enquiries. WildJar also includes conversation intelligence software capabilities that analyse recorded calls using artificial intelligence. AI models can identify topics discussed in conversations, detect call outcomes, and categorise calls based on predefined rules. This allows teams to review large volumes of calls and extract insights from customer conversations without manually listening to every recording. Call data can also be integrated with marketing and customer management platforms to support marketing attribution and campaign reporting. For example, call outcomes can be connected to advertising platforms such as Google Ads so that phone enquiries can be analysed alongside other marketing conversions. WildJar is commonly used by marketing agencies, digital marketing teams, and service-based businesses that rely on phone enquiries as part of their sales or lead generation process. Typical use cases include tracking phone calls generated from Google Ads campaigns, analysing call conversations for customer insights, and measuring phone call conversions within marketing attribution workflows. Key capabilities include: Call tracking software for marketing attribution – Assigns unique tracking numbers to campaigns and identifies which marketing sources generate inbound phone calls. Dynamic number insertion (DNI) – Tracks website visitors and attributes phone calls to specific traffic sources, keywords, or marketing campaigns. Call recording and call analytics – Stores call recordings and provides searchable call logs and reporting tools for analysing phone conversations. Conversation intelligence software – Uses AI to automatically tag calls, detect topics, and categorise outcomes such as enquiries or bookings. Google Ads and CRM integrations – Connects phone call data with advertising platforms and customer relationship management systems for conversion tracking and reporting. Multi-account and agency management – Enables agencies and organisations to manage multiple businesses or locations from a single dashboard. WildJar is typically implemented by organisations that want to include phone call data within marketing analytics, call analytics reporting, and marketing attribution workflows.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate WildJar?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Performance and Reliability: 10.0/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.7/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind WildJar?

  • Seller: WildJar
  • Year Founded: 2016
  • HQ Location: Sydney, AU
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 73% Small, 27% Medium

What Do G2 Reviewers Say About WildJar?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the accuracy of WildJar in tracking leads, helping them optimize marketing investments effectively.
  • Users find WildJar’s call recording features invaluable for accurately tracking effective marketing initiatives and optimizing budgets.
  • Users find WildJar's call tracking capabilities essential for effectively directing their marketing investments based on accurate data.
  • Users value the communication efficiency of WildJar, effectively tracking marketing initiatives and optimizing budget allocation.
  • Users highlight the ease of use with WildJar, particularly appreciating its straightforward IVR setup process.
Cons
  • Users face call recording issues, unable to download some calls even though they can listen to them.
  • Users face download delays with WildJar, often unable to download certain calls despite being able to listen to them.
  • Users struggle with recording issues in WildJar, as some calls are not downloadable despite being accessible for listening.

What Are Recent G2 Reviews of WildJar?

What Are G2 Users Discussing About WildJar?

Clear Ring

Clear Ring is a lead and revenue intelligence software platform that enables businesses and agencies to track, analyse, and understand inbound customer enquiries across phone calls, form submissions, live chat, and website interactions. The platform captures inbound interactions and connects them to marketing sources such as paid advertising, organic search, referrals, and offline campaigns. Clear Ring is designed to provide visibility into how leads are generated, how they engage, and how they progress from first enquiry through to commercial outcome, supporting accurate attribution beyond surface-level conversion metrics. Clear Ring includes an AI suite that analyses conversations and enquiry data to extract structured insight from calls, forms, and chats. This analysis identifies indicators such as intent, lead quality, outcomes, objections, and buying signals, allowing teams to evaluate performance without manually reviewing each interaction. The AI output is designed to support optimisation, reporting, and follow-up decisions using consistent, evidence-based criteria. As part of the Clear Ring AI suite, Clear Ring ConvertIQ provides aggregated intelligence and reporting across campaigns, accounts, and time periods. ConvertIQ is designed to explain performance by identifying patterns in buying behaviour, highlighting the drivers of high-value leads, and exposing differences between reported conversions and commercial outcomes. This enables teams to assess performance based on lead value and revenue impact rather than volume alone. Clear Ring supports closed-loop attribution by linking inbound leads to downstream outcomes such as quotes, invoices, and confirmed revenue. This allows marketing and sales teams to align activity and reporting around measurable business results and to understand which marketing efforts contribute to real revenue generation. Clear Ring is commonly used by marketing teams, agencies, and performance-focused organisations that require accurate attribution, structured lead intelligence, and clarity across the full customer journey, from initial enquiry through to revenue.

Average Rating: 5.0/5.0

Total Reviews: 13

How Do G2 Users Rate Clear Ring?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.8/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 10.0/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Clear Ring?

  • Seller: Clear Ring
  • Year Founded: 2020
  • HQ Location: Liverpool, England
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 77% Small, 23% Medium

What Do G2 Reviewers Say About Clear Ring?

AI-generated summary from verified user reviews

Pros
  • Users value the call tracking capabilities of Clear Ring, gaining insights that enhance ad campaign effectiveness and ROI.
  • Users value the real-time insights from Clear Ring, enhancing campaign evaluation and driving efficient decision-making.
  • Users commend Clear Ring's outstanding customer support, consistently assisting with inquiries and enhancing the overall experience.
  • Users appreciate the clarity and ease of use of Clear Ring, significantly boosting lead generation and marketing insights.
  • Users value the detailed reporting of Clear Ring, enhancing their marketing insights and campaign evaluations effectively.

What Are Recent G2 Reviews of Clear Ring?

ActiveDEMAND

You're there for families. We're here for you. ActiveDEMAND is the Customer Acquisition and Engagement Platform for Senior Living. Built for multi-community operators and the agencies that serve them, it brings marketing and sales automation into one system, so your teams can answer every inquiry, follow up until move-in, and grow occupancy faster. Every inquiry answered, every move-in tracked. ActiveDEMAND tracks every interaction along the buyer's journey, including the caregivers and family members who influence the decision, and shows you the touchpoints that lead to move-ins. GET FOUND - Targeted forms and landing pages - Dynamic content management hub - Marketing campaigns - Individual community branding RESPOND FASTER - Website chat virtual assistant that answers families 24/7 - Call tracking phone lines for each community - Appointment scheduling for tours FOLLOW UP SMARTER - ActiveDEMAND Intelligence (ADI) - Email marketing sequences - Custom automation workflows PROVE WHAT WORKS - Collective buyer's journey attribution - Marketing funnel analytics - Dashboards and reporting BUILT FOR MULTI-COMMUNITY OPERATORS Standardize sales and marketing across every community while each one keeps its own brand. Leadership gets one view of inquiries, tours and move-ins across the portfolio. BUILT FOR AGENCIES Senior living marketing agencies use ActiveDEMAND to run client programs and report results from inquiry to move-in. More move-ins, same team.

Average Rating: 4.4/5.0

Total Reviews: 67

How Do G2 Users Rate ActiveDEMAND?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Performance and Reliability: 7.5/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 7.8/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind ActiveDEMAND?

  • Seller: JumpDEMAND
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Calgary, Alberta
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 81% Small, 15% Medium

What Do G2 Reviewers Say About ActiveDEMAND?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time analytics of ActiveDEMAND, which enhance their ability to manage multiple clients effectively.
  • Users value the responsive customer support at ActiveDEMAND, enhancing their overall experience and satisfaction with the platform.
  • Users appreciate the customizability of ActiveDEMAND, which enhances their ability to manage various clients effectively.
  • Users value the customization options in ActiveDEMAND, allowing tailored dashboards for effective client management.
  • Users value the easy implementation of ActiveDEMAND, benefiting from a seamless onboarding experience and responsive support.
Cons
  • Users find the learning curve steep, especially with a complicated interface that can frustrate new users.
  • Users find the limited functionality of ActiveDEMAND challenging, especially with CRM integrations and delayed email tracking.
  • Users find limited CRM integration options frustrating, particularly the lack of native Salesforce support and delayed email tracking.
  • Users find the limited integrations with other CRMs like Salesforce restrictive, impacting overall functionality and user experience.
  • Users find the steep learning curve challenging, especially with the complex interface and limited CRM integrations.

What Are Recent G2 Reviews of ActiveDEMAND?

What Are G2 Users Discussing About ActiveDEMAND?

Call Tracker

CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients.

Average Rating: 4.7/5.0

Total Reviews: 21

How Do G2 Users Rate Call Tracker?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.6/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.6/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Call Tracker?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 90% Small, 10% Medium

What Are Recent G2 Reviews of Call Tracker?

Nimbata

Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it. Beyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review. By pushing this data instantly into Google Ads, GA4, and leading CRMs, you get a complete view of your revenue funnel. As the only platform charging per answered call, not per minute, Nimbata delivers transparent, predictable pricing to help you scale profitably.

Average Rating: 4.7/5.0

Total Reviews: 32

How Do G2 Users Rate Nimbata?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.2/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Nimbata?

  • Seller: Nimbata
  • Year Founded: 2013
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Nimbata?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Nimbata, praising its intuitive dashboard and smooth setup process.
  • Users commend the easy setup of Nimbata, facilitating smooth integration and effective call tracking implementation.
  • Users value the reliable call tracking of Nimbata, benefiting from straightforward setup and insightful analytics.
  • Users value the excellent analytics from Nimbata, finding detailed reports and insights crucial for marketing success.
  • Users value the intuitive interface and excellent analytics of Nimbata, making call tracking effortless and effective.
Cons
  • Users reported call connectivity issues during software implementation, though chat support resolved problems promptly.
  • Users feel that Nimbata is expensive and suggest it could be more affordable for better accessibility.
  • Users desire more flexibility in functionality for categorizing and summarizing insights from AI transcripts.

What Are Recent G2 Reviews of Nimbata?

Convirza

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence. Here's how our customers use Convirza to drive revenue growth: *Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on. *Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business. *Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more. *Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things. We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience. You can get started for Free, and see how Convirza will transform your business today!

Average Rating: 4.2/5.0

Total Reviews: 46

How Do G2 Users Rate Convirza?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Performance and Reliability: 8.6/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.6/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Convirza?

  • Seller: Convirza
  • Year Founded: 2001
  • HQ Location: Draper, UT
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Automotive
  • Company Size: 53% Small, 43% Medium

What Are Recent G2 Reviews of Convirza?

What Are G2 Users Discussing About Convirza?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated December 10, 2025