Top Free Inbound Call Tracking Software

How Many Inbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 101

Category Stats (Sep 2026)

  • Average Rating: 4.46/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: LeadExec (+3.71%) - Among all products in this category, LeadExec recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Inbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 7,100+ Authentic Reviews
  • 101+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Inbound Call Tracking Software

G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: CallRail, 800.com, Invoca, WhatConverts, Phonexa, CTM, Infinity Call Tracking, and Ringba.

Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=callrail&focus%5B%5D=800-com&focus%5B%5D=invoca&focus%5B%5D=whatconverts&focus%5B%5D=phonexa&focus%5B%5D=ctm-ctm&focus%5B%5D=infinity-call-tracking&focus%5B%5D=ringba)

CallRail

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

Average Rating: 4.5/5.0

Total Reviews: 1,746

G2 Deal: Exclusive savings on CallRail's Call Tracking through G2 Deals

Save 20% on G2's #1 Call Tracking Provider

Price: ~~$50/month~~ → $40/month

View this exclusive G2 deal

How Do G2 Users Rate CallRail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Performance and Reliability: 8.9/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.7/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind CallRail?

  • Seller: CallRail
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @CallRail
    6,067 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    359 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 73% Small, 22% Medium

What Do G2 Reviewers Say About CallRail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CallRail, facilitating smooth call management and effective tracking of marketing efforts.
  • Users value the ease of use and powerful tracking features of CallRail, enhancing lead management and marketing insights.
  • Users value the powerful call tracking capabilities of CallRail, providing clear insights into effective marketing campaigns.
  • Users find the insightful tracking capabilities of CallRail essential for understanding their call campaigns effectively.
  • Users appreciate the call recording features of CallRail, enabling effective communication and easy access to important calls.
Cons
  • Users note the missing features in CallRail, like advanced automations and better voice assistance, affecting usability.
  • Users report integration issues with third-party apps and CRM systems, causing challenges in setup and functionality.
  • Users face frequent call issues with CallRail, particularly in forwarding calls and CRM integration challenges.
  • Users note that CallRail can be expensive, especially with pricing adding up quickly and costs similar to alternatives.
  • Users find the learning curve steep, especially for bulk management and navigating the platform efficiently.

What Are Recent G2 Reviews of CallRail?

What Are G2 Users Discussing About CallRail?

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

Average Rating: 4.7/5.0

Total Reviews: 1,055

How Do G2 Users Rate 800.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.1/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.5/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind 800.com?

  • Seller: 800.com
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sarasota, Florida
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Construction, Retail
  • Company Size: 80% Small, 12% Medium

What Do G2 Reviewers Say About 800.com?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of 800.com, experiencing quick setup and seamless communication with everyone they need.
  • Users appreciate the easy setup of 800.com, finding it straightforward and intuitive for managing telecommunications.
  • Users praise the responsive customer support of 800.com, enhancing their confidence and satisfaction with the service.
  • Users value the flexibility of local business number management with easy setup and cost-effective features from 800.com.
  • Users appreciate the easy setup and reliable functionality of 800.com, enjoying its toll-free number feature.
Cons
  • Users find the pricing to be on the higher side compared to competitors, wishing for more affordability.
  • Users find the learning curve steep, making initial navigation and setup challenging without prior knowledge of phone systems.
  • Users find the limited features of 800.com restrict customization and integration, affecting usability and convenience.
  • Users find the number management features lacking in the app compared to the website, leading to inconvenience.
  • Users face call connectivity issues with 800.com, impacting their ability to receive and manage communication effectively.

What Are Recent G2 Reviews of 800.com?

What Are G2 Users Discussing About 800.com?

Invoca

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon, as well as: • 6 of the top 10 US health systems • 4 of the top 6 US mortgage lenders • 5 of the top 10 US property & casualty insurance companies • 5 of the top 7 US telecommunications companies To see more customer results, visit www.invoca.com/customers.

Average Rating: 4.5/5.0

Total Reviews: 926

How Do G2 Users Rate Invoca?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.2/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.7/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Invoca?

  • Seller: Invoca
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Santa Barbara, CA
  • Twitter: @Invoca
    4,204 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    382 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Hospital & Health Care
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About Invoca?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent support from Invoca, enhancing their success with dedicated specialists and responsive teams.
  • Users appreciate the ease of use of Invoca, particularly due to its intuitive interface and helpful dashboards.
  • Users appreciate the insightful analytics of Invoca, enhancing understanding of customer interactions and optimizing marketing efforts.
  • Users commend Invoca's thorough and responsive customer support, which significantly enhances their overall experience and satisfaction.
  • Users commend Invoca for its attribution accuracy, enabling informed marketing decisions and optimizing spending effectively.
Cons
  • Users note the steep learning curve for new users, which can hinder efficiency and ease of use during onboarding.
  • Users express frustration over missing features in Invoca, particularly the lack of Spanish translation and complex integrations.
  • Users experience call issues with Invoca, particularly regarding complex tracking and lack of Spanish translation.
  • Users find the complexity of reporting setup in Invoca frustrating, hindering effective dashboard customization and integration.
  • Users find the complex setup of Invoca challenging, particularly with advanced features and reporting customizations.

What Are Recent G2 Reviews of Invoca?

What Are G2 Users Discussing About Invoca?

WhatConverts

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working. Use WhatConverts for call tracking, form tracking, and chat tracking for all leads. For PPC ads, WhatConverts offers keyword call tracking that reveals which campaigns work best. WhatConverts also has robust lead management and lead reporting. It's more than just call tracking software; it's a complete lead tracking, managing and reporting dashboard.

Average Rating: 4.9/5.0

Total Reviews: 318

How Do G2 Users Rate WhatConverts?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.4/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.3/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind WhatConverts?

  • Seller: WhatConverts
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Charlotte, NC
  • Twitter: @whatconverts
    273 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Construction
  • Company Size: 87% Small, 12% Medium

What Do G2 Reviewers Say About WhatConverts?

AI-generated summary from verified user reviews

Pros
  • Users praise the outstanding customer support from WhatConverts, appreciating quick responses and persistent follow-up on issues.
  • Users value the outstanding customer support from WhatConverts, ensuring swift assistance and issue resolution during integrations.
  • Users appreciate the ease of use of WhatConverts, highlighting its quick setup and intuitive interface for tracking leads.
  • Users value the easy setup of WhatConverts, enabling seamless tracking and integrations without the need for extensive training.
  • Users value the exceptional attribution accuracy provided by WhatConverts, making lead tracking remarkably effective and intuitive.
Cons
  • Users find WhatConverts to be expensive, but believe its high price is justified by its benefits and support.
  • Users experience a learning curve with WhatConverts, especially when transitioning and integrating with other software.
  • Users note integration issues with WhatConverts, seeking more direct connections to various CRMs for better usability.
  • Users desire better lead segmentation and integration features in WhatConverts to enhance usability and analytics.
  • Users find the learning difficulty with the user interface and features to be a challenge for effective usage.

What Are Recent G2 Reviews of WhatConverts?

What Are G2 Users Discussing About WhatConverts?

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Average Rating: 4.5/5.0

Total Reviews: 727

How Do G2 Users Rate CTM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.1/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind CTM?

  • Seller: CTM
  • Company Website:
  • Year Founded: 2009
  • HQ Location: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • LinkedIn® Page: www.linkedin.com
    127 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of CTM, which is always quick to assist and resolve issues.
  • Users value the ease of use of CTM, appreciating its intuitive interface and strong support resources.
  • Users value the extensive features and excellent customer support of CTM, enhancing day-to-day operations and training.
  • Users benefit from accurate call tracking with CTM, providing valuable insights to optimize marketing strategies and enhance training.
  • Users highlight the user-friendly interface and effective customer support, enhancing their overall experience with CTM.
Cons
  • Users find the learning curve steep, making it difficult to utilize the full potential of CTM effectively.
  • Users find the complexity overwhelming due to extensive options and advanced features that are difficult to navigate.
  • Users find difficult navigation in CallTrackingMetrics, particularly for new users, complicating their experience while accessing features.
  • Users find the steep learning curve of CTM challenging, making initial setup and integration difficult.
  • Users face challenges due to the missing functionality of preset templates and limited global number availability on CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

Ringba

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com

Average Rating: 4.9/5.0

Total Reviews: 157

How Do G2 Users Rate Ringba?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.6/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.3/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Ringba?

  • Seller: Ringba
  • Year Founded: 2016
  • HQ Location: Dover, Delaware
  • Twitter: @ringba
    1,517 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Insurance
  • Company Size: 78% Small, 18% Medium

What Do G2 Reviewers Say About Ringba?

AI-generated summary from verified user reviews

Pros
  • Users find Ringba to be incredibly user-friendly, allowing them to easily track calls and manage campaigns.
  • Users value the unmatched customer support of Ringba, making implementation and campaign setup easy and efficient.
  • Users highly value the live analytics and reporting of Ringba, enhancing their campaign management and decision-making.
  • Users value the limitless customization and flexibility of Ringba, enhancing their ability to set up successful campaigns.
  • Users find the reporting features of Ringba incredibly helpful, providing insights for better campaign management and performance.
Cons
  • Users note a steep learning curve with Ringba, requiring time and effort to master its features and settings.
  • Users struggle with inaccurate reporting due to lack of automated distribution and confusing documentation in Ringba.
  • Users find the poor documentation of Ringba challenging, making it hard to understand features and extract information effectively.
  • Users experience communication issues with Ringba due to long wait times for live chat responses.
  • Users find limited functionality in Ringba, specifically regarding help files and report export capabilities.

What Are Recent G2 Reviews of Ringba?

What Are G2 Users Discussing About Ringba?

Ringostat

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is an official Google partner. The Ringostat platform includes: — a virtual PBX with a convenient app for calls and messages, seamlessly integrated with CRM systems; — an AI-based assistant tool for effective communication — Ringostat Conversation Intelligence; — call tracking; — a callback widget; — an omnichannel website chat widget — Ringostat Chat. They cover three main areas — communications, analytics, and sales, forming a single ecosystem. Each product can be used separately, but it is their combination that gives the maximum result. Working with Ringostat products is easy and comfortable, thanks to individual settings of more than 90% of parameters. Ringostat users are taken care of by friendly technical support, responding to requests in any of the communication channels in less than 2 minutes. A personal Customer Success manager helps to use Ringostat products most effectively for a particular business.

Average Rating: 4.9/5.0

Total Reviews: 48

How Do G2 Users Rate Ringostat?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.8/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 10.0/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Ringostat?

  • Seller: Ringostat
  • Year Founded: 2013
  • HQ Location: Odessa, Ukraine
  • Twitter: @Ringostat
    239 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    165 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Ringostat?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Ringostat, enabling straightforward setup and efficient management without constant support.
  • Users commend the reliability of Ringostat's services, underscored by their fast support and effective solutions.
  • Users value Ringostat's personalized business tool recommendations that enhance communication efficiency and optimize advertising budgets.
  • Users value Ringostat's call tracking and Smart Phone app, enhancing productivity and optimizing advertising budget efficiently.
  • Users value the call tracking feature of Ringostat for optimizing ad budgets and increasing customer inquiries.
Cons
  • Users note a lack of intuitiveness with Ringostat's interface, requiring time to navigate hidden functions effectively.
  • Users find the outdated interface of Ringostat less appealing, hoping for a more modern and accessible design.
  • Users find the outdated interface of Ringostat a drawback, despite its intuitive usability after initial learning.
  • Users find the complex processes of Ringostat frustrating, noting that some functions are difficult to locate initially.
  • Users find Ringostat's inaccurate analytics limited, as it's mainly effective for phone communication, neglecting other channels.

What Are Recent G2 Reviews of Ringostat?

What Are G2 Users Discussing About Ringostat?

Marchex

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands.

Average Rating: 4.1/5.0

Total Reviews: 180

How Do G2 Users Rate Marchex?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.3/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 7.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 7.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Marchex?

  • Seller: Marchex
  • Year Founded: 2003
  • HQ Location: Seattle, WA
  • Twitter: @Marchex
    3,621 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    180 employees on LinkedIn®
  • Ownership: NASDAQ:MCHX

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 54% Small, 34% Medium

What Are Recent G2 Reviews of Marchex?

What Are G2 Users Discussing About Marchex?

WildJar

WildJar is call tracking, conversation intelligence, and call analytics software designed to help businesses measure and analyse phone calls generated from marketing campaigns. The platform enables organisations to attribute inbound calls to marketing channels such as websites, Google Ads campaigns, landing pages, and offline advertising. WildJar belongs to the call tracking software and conversation intelligence software categories, which provide tools for analysing phone conversations and connecting call activity with marketing performance data. Businesses that rely on phone enquiries often use call tracking and call analytics software to understand which marketing campaigns generate phone leads and how those leads convert into customer enquiries or bookings. The platform works by assigning unique tracking phone numbers to different marketing sources. When a customer calls one of these numbers, WildJar records data about the call, including the marketing source, call duration, geographic information, and other call analytics metrics. This data can be used to measure campaign performance and understand which channels drive phone-based enquiries. WildJar also includes conversation intelligence software capabilities that analyse recorded calls using artificial intelligence. AI models can identify topics discussed in conversations, detect call outcomes, and categorise calls based on predefined rules. This allows teams to review large volumes of calls and extract insights from customer conversations without manually listening to every recording. Call data can also be integrated with marketing and customer management platforms to support marketing attribution and campaign reporting. For example, call outcomes can be connected to advertising platforms such as Google Ads so that phone enquiries can be analysed alongside other marketing conversions. WildJar is commonly used by marketing agencies, digital marketing teams, and service-based businesses that rely on phone enquiries as part of their sales or lead generation process. Typical use cases include tracking phone calls generated from Google Ads campaigns, analysing call conversations for customer insights, and measuring phone call conversions within marketing attribution workflows. Key capabilities include: Call tracking software for marketing attribution – Assigns unique tracking numbers to campaigns and identifies which marketing sources generate inbound phone calls. Dynamic number insertion (DNI) – Tracks website visitors and attributes phone calls to specific traffic sources, keywords, or marketing campaigns. Call recording and call analytics – Stores call recordings and provides searchable call logs and reporting tools for analysing phone conversations. Conversation intelligence software – Uses AI to automatically tag calls, detect topics, and categorise outcomes such as enquiries or bookings. Google Ads and CRM integrations – Connects phone call data with advertising platforms and customer relationship management systems for conversion tracking and reporting. Multi-account and agency management – Enables agencies and organisations to manage multiple businesses or locations from a single dashboard. WildJar is typically implemented by organisations that want to include phone call data within marketing analytics, call analytics reporting, and marketing attribution workflows.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate WildJar?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Performance and Reliability: 10.0/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.7/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind WildJar?

  • Seller: WildJar
  • Year Founded: 2016
  • HQ Location: Sydney, AU
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 73% Small, 27% Medium

What Do G2 Reviewers Say About WildJar?

AI-generated summary from verified user reviews

Pros
  • Users find WildJar's accuracy in tracking leads invaluable, allowing for confident marketing decisions based on real data.
  • Users find WildJar's call recording invaluable for accurately tracking effective marketing initiatives and optimizing budget allocation.
  • Users love WildJar for its effective call tracking, enabling confident marketing investments based on data-driven insights.
  • Users highlight the communication efficiency of WildJar, enhancing clarity in tracking marketing effectiveness and budget allocation.
  • Users find the ease of use in setting up the IVR of WildJar especially helpful for quick setup.
Cons
  • Users report call recording issues where certain calls can't be downloaded, impacting their access to recorded content.
  • Users report download delays for some calls on WildJar, causing frustration and uncertainty about accessibility.
  • Users often face recording issues with WildJar, struggling to download certain calls despite being able to listen to them.

What Are Recent G2 Reviews of WildJar?

What Are G2 Users Discussing About WildJar?

Retreaver

Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to the appropriate person, or department. Leverage data from popular marketing solutions such as HubSpot, Eloqua and Instapage to deliver personalized experiences and increase conversion rates. By taking advantage of this data, you'll identify which campaigns drive the most revenue, increase customer satisfaction and promote higher conversions. Call us today at (877) 794-6544 or visit "https://retreaver.com" to learn more!

Average Rating: 4.9/5.0

Total Reviews: 63

How Do G2 Users Rate Retreaver?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.8/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.6/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Retreaver?

  • Seller: Retreaver
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Toronto, Canada
  • Twitter: @helloretreaver
    1,309 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President
  • Top Industries: Marketing and Advertising, Insurance
  • Company Size: 79% Small, 21% Medium

What Do G2 Reviewers Say About Retreaver?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the exceptional customer support of Retreaver, receiving prompt assistance and guidance when needed.
  • Users find Retreaver to be extremely user-friendly, with excellent support that enhances accessibility for all teams.
  • Users appreciate the reliability of Retreaver, consistently experiencing minimal outages and excellent support for their call routing needs.
  • Users praise the outstanding call management and support of Retreaver, enhancing their routing and tracking capabilities effectively.
  • Users love the innovative call tracking capabilities and outstanding support provided by Retreaver for optimal performance.
Cons
  • Users desire better access control with full functionalities without exposing sensitive financial data to employees.
  • Users desire restricted access for certain account types to enhance privacy while managing campaigns and calls effectively.
  • Users find Retreaver's interface a bit complex, particularly for those unfamiliar with call tracking tools.
  • Users find Retreaver's lack of an app and difficult DID deletion process to be a significant inefficiency in the product.
  • Users note a learning curve with Retreaver, requiring some time before achieving full proficiency with the software.

What Are Recent G2 Reviews of Retreaver?

What Are G2 Users Discussing About Retreaver?

Convirza

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence. Here's how our customers use Convirza to drive revenue growth: *Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on. *Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business. *Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more. *Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things. We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience. You can get started for Free, and see how Convirza will transform your business today!

Average Rating: 4.2/5.0

Total Reviews: 45

How Do G2 Users Rate Convirza?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Performance and Reliability: 8.6/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.6/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Convirza?

  • Seller: Convirza
  • Year Founded: 2001
  • HQ Location: Draper, UT
  • Twitter: @convirza
    1,766 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Automotive
  • Company Size: 52% Small, 43% Medium

What Are Recent G2 Reviews of Convirza?

What Are G2 Users Discussing About Convirza?

Clear Ring

Clear Ring is a lead and revenue intelligence software platform that enables businesses and agencies to track, analyse, and understand inbound customer enquiries across phone calls, form submissions, live chat, and website interactions. The platform captures inbound interactions and connects them to marketing sources such as paid advertising, organic search, referrals, and offline campaigns. Clear Ring is designed to provide visibility into how leads are generated, how they engage, and how they progress from first enquiry through to commercial outcome, supporting accurate attribution beyond surface-level conversion metrics. Clear Ring includes an AI suite that analyses conversations and enquiry data to extract structured insight from calls, forms, and chats. This analysis identifies indicators such as intent, lead quality, outcomes, objections, and buying signals, allowing teams to evaluate performance without manually reviewing each interaction. The AI output is designed to support optimisation, reporting, and follow-up decisions using consistent, evidence-based criteria. As part of the Clear Ring AI suite, Clear Ring ConvertIQ provides aggregated intelligence and reporting across campaigns, accounts, and time periods. ConvertIQ is designed to explain performance by identifying patterns in buying behaviour, highlighting the drivers of high-value leads, and exposing differences between reported conversions and commercial outcomes. This enables teams to assess performance based on lead value and revenue impact rather than volume alone. Clear Ring supports closed-loop attribution by linking inbound leads to downstream outcomes such as quotes, invoices, and confirmed revenue. This allows marketing and sales teams to align activity and reporting around measurable business results and to understand which marketing efforts contribute to real revenue generation. Clear Ring is commonly used by marketing teams, agencies, and performance-focused organisations that require accurate attribution, structured lead intelligence, and clarity across the full customer journey, from initial enquiry through to revenue.

Average Rating: 5.0/5.0

Total Reviews: 13

How Do G2 Users Rate Clear Ring?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.8/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 10.0/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Clear Ring?

  • Seller: Clear Ring
  • Year Founded: 2020
  • HQ Location: Liverpool, England
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 77% Small, 23% Medium

What Do G2 Reviewers Say About Clear Ring?

AI-generated summary from verified user reviews

Pros
  • Users love the call tracking capabilities of Clear Ring, providing invaluable insights for optimizing their marketing efforts.
  • Users value the real-time insights from Clear Ring, enhancing strategic decisions and boosting campaign effectiveness significantly.
  • Users commend the responsive customer support of Clear Ring, ensuring assistance for all queries with ease.
  • Users appreciate the invaluable clarity Clear Ring provides, boosting lead generation and enhancing marketing strategies effectively.
  • Users value the comprehensive and real-time reporting of Clear Ring, enhancing marketing insights and campaign evaluation.

What Are Recent G2 Reviews of Clear Ring?

ActiveDEMAND

ActiveDEMAND is a flexible marketing automation platform for digital marketing agencies, senior living providers, and marketers. ActiveDEMAND packages range from the full-featured call tracking application, a Reporter package for great analytics, a well-rounded offering for small business marketers, all the way up to powerful Marketing solutions designed for digital marketing agencies with multi-client management needs. Engage and track prospects using the integrated, comprehensive call tracking module, do more with built-in email templates, landing pages and social media. Convert leads and prospects into customers using automated marketing to manage nurture campaigns, auto-replies and more. Retain customers and grow your repeat businesses with powerful newsletters, special promotions and more.

Average Rating: 4.4/5.0

Total Reviews: 67

How Do G2 Users Rate ActiveDEMAND?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Performance and Reliability: 7.5/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 7.8/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind ActiveDEMAND?

  • Seller: JumpDEMAND
  • Year Founded: 2012
  • HQ Location: Calgary, Alberta
  • Twitter: @ActiveDEMAND
    3,133 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 81% Small, 15% Medium

What Do G2 Reviewers Say About ActiveDEMAND?

AI-generated summary from verified user reviews

Pros
  • Users highly value the real-time analytics and customization options, enhancing their management of multiple clients effectively.
  • Users commend the responsive customer support of ActiveDEMAND, enhancing their experience with quick assistance available anytime.
  • Users value the customizability of ActiveDEMAND, benefiting from tailored dashboards for efficient client management.
  • Users value the customization options in ActiveDEMAND, enhancing their experience with tailored dashboards and analytics.
  • Users value the easy implementation of ActiveDEMAND, finding onboarding smooth and support consistently responsive.
Cons
  • Users find the learning curve steep, as the interface is complicated for newcomers and lacks real-time email tracking.
  • Users find the limited functionality of ActiveDEMAND frustrating, including complicated UI and inadequate CRM integrations.
  • Users find the limited CRM integration options frustrating, as it restricts their ability to streamline workflows effectively.
  • Users find the limited integrations frustrating, especially due to the lack of native Salesforce support.
  • The steep learning curve of ActiveDEMAND can be challenging for new users, affecting their overall experience.

What Are Recent G2 Reviews of ActiveDEMAND?

What Are G2 Users Discussing About ActiveDEMAND?

Call Tracker

CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients.

Average Rating: 4.7/5.0

Total Reviews: 21

How Do G2 Users Rate Call Tracker?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.6/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.6/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Call Tracker?

  • Seller: Call Tracker
  • Year Founded: 2016
  • HQ Location: Tampa, FL
  • Twitter: @calltrackerio
    496 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 90% Small, 10% Medium

What Are Recent G2 Reviews of Call Tracker?

Nimbata

Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it. Beyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review. By pushing this data instantly into Google Ads, GA4, and leading CRMs, you get a complete view of your revenue funnel. As the only platform charging per answered call, not per minute, Nimbata delivers transparent, predictable pricing to help you scale profitably.

Average Rating: 4.7/5.0

Total Reviews: 30

How Do G2 Users Rate Nimbata?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.2/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Nimbata?

  • Seller: Nimbata
  • Year Founded: 2013
  • HQ Location: Boston, US
  • Twitter: @nimbatasocial
    126 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About Nimbata?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Nimbata, enjoying its intuitive setup and straightforward call tracking features.
  • Users value the easy setup of Nimbata, allowing quick learning and effective call tracking from the start.
  • Users value Nimbata for its easy setup and clear call tracking insights, enhancing both marketing and analytics.
  • Users value the detailed analytics provided by Nimbata, praising its clear insights into call performance and results.
  • Users admire Nimbata's user-friendly interface and exceptional call tracking features that enhance campaign insights and management.
Cons
  • Users have experienced call connectivity issues during implementation, but chat support effectively resolved problems quickly.
  • Users find Nimbata's pricing to be expensive and suggest it should be more affordable.
  • Users express a desire for more flexibility in categorization and summarization of insights within Nimbata's functionality.

What Are Recent G2 Reviews of Nimbata?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated December 10, 2025