800.com Pricing Overview

800.com does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 reviews of 800.com, the Starter and Grow plans are best suited for small businesses, sole proprietors, nonprofits, and startups seeking an affordable professional phone presence without complex infrastructure. G2 reviewers from industries like real estate, insurance, financial services, health and wellness, and consulting frequently praise these tiers for vanity numbers, call forwarding, and voicemail features. The Pro plan appeals to multi-location businesses needing unlimited users and subaccounts. The Scale plan, per 800.com's pricing structure on G2, targets agencies and large multi-location operations. Mid-market reviewers on G2 also highlight 800.com's call tracking and analytics as valuable for campaign performance measurement across multiple locations.

800.com does not offer a permanent free version, but G2's pricing data for 800.com confirms a free trial is available for evaluation. The entry-level Starter plan at $50.00 per month includes 5 business numbers, 5 users, 500 call minutes, 500 SMS texts, and 500 AI Insights minutes. Higher-tier 800.com plans unlock significantly more capacity and features: the Pro plan at $200.00 per month adds unlimited users, subaccounts, whitelabel web app access, and multi-account management, while the Scale plan starting at $500.00 per month expands to 50 numbers and 5,000 minutes. G2 reviewers note that advanced features like enhanced caller ID and AI analytics are gated behind higher tiers.

G2 reviewers overwhelmingly rate 800.com positively, with the majority giving 4 to 5 stars, suggesting strong overall satisfaction. Many G2 users across small businesses, nonprofits, and solo operators highlight affordability as a key reason for choosing 800.com, frequently citing it as cheaper than traditional phone systems or competitors. However, pricing concerns appear repeatedly in G2 reviews, particularly from very small businesses and startups who find the monthly costs high relative to their usage. Some G2 reviewers also note that useful features like call transcription carry additional fees. Reviewers who switched from legacy telecom providers consistently report significant cost savings, framing 800.com's pricing as strong value for the feature set delivered.