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Calltouch

By Calltouch

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4.4 out of 5 stars

How would you rate your experience with Calltouch?

Calltouch Reviews & Product Details

Calltouch Integrations

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Calltouch Reviews (28)

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Reviews

Calltouch Reviews (28)

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4.4
28 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and easy setup of Calltouch, which allows for quick implementation and effective call tracking. The platform's robust analytics features help teams measure marketing effectiveness and improve customer interactions. However, some users note that the user interface can feel outdated and may require improvements for better navigation.

Pros & Cons

Generated from real user reviews
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Deepak s.
DS
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Useful Tool for Call Tracking and Lead Analysis"
What do you like best about Calltouch?

Calltouch is easy to use and doesn’t need much training. The setup is straightforward, and we were able to start using it quickly. It has good features for call tracking and analytics, which we use regularly for monitoring leads and performance. Integration with other tools like CRM and marketing platforms is smooth. Customer support is responsive and helps resolve issues on time. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Some reports and advanced features are a bit difficult to understand at first and could be more user-friendly. Occasionally, the dashboard feels cluttered when handling a large number of calls. Also, adding more customization options and improving documentation would make the tool even better. Review collected by and hosted on G2.com.

RK
Network Security Adminstrator
Computer & Network Security
Mid-Market (51-1000 emp.)
"Effortless Call Tracking with an Intuitive Interface"
What do you like best about Calltouch?

What I like best about Calltouch is how super user-friendly it is the interface is clean and intuitive, making it a breeze to set up and track calls without any steep learning curve. It really shines in helping pinpoint exactly which ads and keywords are driving real leads and calls, so you can ditch the wasting money on crap campaigns. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

One thing I dislike about Calltouch is the limited integrations it doesn't play nice with everything out there, so sometimes you gotta jump through hoops or use extra tools to connect it properly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Powerful Call Tracking with Room for UI and Support Improvements"
What do you like best about Calltouch?

Calltouch delivers robust call tracking and analytics features that simplify measuring the effectiveness of marketing campaigns and inbound calls. The platform ensures dependable call attribution, real-time monitoring, and comprehensive reporting, all of which assist teams in gaining insights into customer behavior and return on investment. Implementation is fairly straightforward, with clear instructions for setting up on websites, configuring phone numbers, and integrating with CRMs. Since the platform centers on tracking and conversion insights, marketing and sales teams often use it frequently to analyze campaign results. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

The user interface sometimes appears outdated and is less intuitive compared to more modern analytics tools, which can impact overall ease of use. Certain features, especially advanced attribution settings and reporting filters, require some time to learn and master. Additionally, customer support may be slow to respond or inconsistent, particularly outside of regular business hours. For teams seeking robust automation or sophisticated AI-driven insights, the available features might seem somewhat limited. Review collected by and hosted on G2.com.

SM
Senior Consultant
Enterprise (> 1000 emp.)
"Essential Tool for ROI Tracking and Marketing Analytics"
What do you like best about Calltouch?

Calltouch helps in tracking incoming calls from the specific campaigns and keywords , Its very helpful for me in ROI measurement and marketing analytics Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

User interface seems to be very outdated and there are limited third party integrations feasibility Review collected by and hosted on G2.com.

KS
Asst. Manager Cyber Security
Mid-Market (51-1000 emp.)
"Effortless Integration and User-Friendly Interface"
What do you like best about Calltouch?

Calltouch features a user-friendly interface and was straightforward to deploy in a production environment with minimal complications. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Calltouch offers only limited integration capabilities with external CRM systems. This restriction can be a drawback for users who rely on seamless data exchange between platforms. Review collected by and hosted on G2.com.

Kashish S.
KS
Payroll Associate
Mid-Market (51-1000 emp.)
"Time-Saving Reports, But Pricing Feels High for Small Firms"
What do you like best about Calltouch?

You get automated reports and dashboards, which saves time compared to doing manual tracking. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Small firms with limited call volume may find pricing high compared to the value they get. Review collected by and hosted on G2.com.

Shewta C.
SC
Sales & CRM Expert
Small-Business (50 or fewer emp.)
"Essential for Tracking Campaign Calls Effectively"
What do you like best about Calltouch?

very helpful to identify the campaigns that generate calls Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

At times, the call log does not update in real time. Review collected by and hosted on G2.com.

Chad Lorenz U.
CU
IT Admin
Small-Business (50 or fewer emp.)
"My experience using Calltouch Tracking"
What do you like best about Calltouch?

It helps me identify which ads, keywords, and campaigns generate calls and leads. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Nothing, calltouch provided all the needs of our company. Review collected by and hosted on G2.com.

SK
cybersecurity
Mid-Market (51-1000 emp.)
"Cool Stuff to Know about Anonymity and"
What do you like best about Calltouch?

It's very easy to use, User friendly and has lot of features to detect whether the person is impersonating or not. Implementation is very easy to process and integration with third party products are better. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

i personally dont feel like disliking this product as it has better customer support functionalities. Review collected by and hosted on G2.com.

AA
Mid-Market (51-1000 emp.)
"It’s a best thing to know who’s behind the calls"
What do you like best about Calltouch?

Best in analytics, it could be the good fit for integration with CRM and any sort of marketing tools.

Also call recording facilities are there so it's the easiest way to collect proofs when needed Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

So as of now ! Personally I don't find anything which divert my mind to dislike this product Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Calltouch Features
Toll-Free Numbers
Visitor & Keyword Tracking
Dynamic Number Insertion
Multi-Channel Call Attribution
IVR
Call Scheduling
Geo-Routing
Call Data
Call Recording
Advanced Reporting
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Calltouch