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Best Inbound Call Tracking Software for Medium-Sized Businesses

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Inbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Inbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Inbound Call Tracking category.

In addition to qualifying for inclusion in the Inbound Call Tracking Software category, to qualify for inclusion in the Medium-Sized Business Inbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in Inbound Call Tracking Available
(1,621)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CallRail
Save to My Lists
20% Off: $40/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Real Estate
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CallRail is a call tracking and analytics platform that allows businesses to track and manage calls, form submissions, and text messages, and provides AI-powered features for lead qualification and conversation insights.
    • Users frequently mention the ease of setup, the intuitive user interface, the detailed filtering options for calls, the seamless integration with Google Ads and Google Business profiles, and the valuable insights provided by the platform's AI features.
    • Reviewers mentioned issues with the initial setup process, the lack of integration with certain CRM systems, the inability to record outbound calls, and the occasional difficulty in navigating the reporting dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallRail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    90
    Features
    86
    Call Tracking
    84
    Helpful
    62
    Call Recording
    60
    Cons
    Integration Issues
    25
    Learning Curve
    24
    Missing Features
    23
    Call Issues
    21
    Complexity
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallRail features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Performance and Reliability
    Average: 8.8
    8.6
    Visitor & Keyword Tracking
    Average: 8.6
    8.7
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallRail
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @CallRail
    6,085 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Real Estate
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CallRail is a call tracking and analytics platform that allows businesses to track and manage calls, form submissions, and text messages, and provides AI-powered features for lead qualification and conversation insights.
  • Users frequently mention the ease of setup, the intuitive user interface, the detailed filtering options for calls, the seamless integration with Google Ads and Google Business profiles, and the valuable insights provided by the platform's AI features.
  • Reviewers mentioned issues with the initial setup process, the lack of integration with certain CRM systems, the inability to record outbound calls, and the occasional difficulty in navigating the reporting dashboard.
CallRail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
90
Features
86
Call Tracking
84
Helpful
62
Call Recording
60
Cons
Integration Issues
25
Learning Curve
24
Missing Features
23
Call Issues
21
Complexity
19
CallRail features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Performance and Reliability
Average: 8.8
8.6
Visitor & Keyword Tracking
Average: 8.6
8.7
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
CallRail
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@CallRail
6,085 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
(961)4.5 out of 5
5th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Hospital & Health Care
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Invoca Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    33
    Ease of Use
    29
    Analytics
    26
    Customer Support
    25
    Reporting
    21
    Cons
    Learning Curve
    10
    Missing Features
    10
    Complexity
    9
    Steep Learning Curve
    9
    Call Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Invoca features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Performance and Reliability
    Average: 8.8
    8.7
    Visitor & Keyword Tracking
    Average: 8.6
    9.1
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Invoca
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @Invoca
    4,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Hospital & Health Care
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
Invoca Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
33
Ease of Use
29
Analytics
26
Customer Support
25
Reporting
21
Cons
Learning Curve
10
Missing Features
10
Complexity
9
Steep Learning Curve
9
Call Issues
8
Invoca features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Performance and Reliability
Average: 8.8
8.7
Visitor & Keyword Tracking
Average: 8.6
9.1
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Invoca
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@Invoca
4,218 Twitter followers
LinkedIn® Page
www.linkedin.com
388 employees on LinkedIn®

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(757)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CallTrackingMetrics
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallTrackingMetrics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    33
    Ease of Use
    28
    Helpful
    27
    Integrations
    20
    Call Tracking
    18
    Cons
    Learning Curve
    13
    Difficult Navigation
    10
    Missing Functionality
    10
    Steep Learning Curve
    9
    Complexity
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallTrackingMetrics features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Performance and Reliability
    Average: 8.8
    8.9
    Visitor & Keyword Tracking
    Average: 8.6
    9.2
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    231 Najoles Rd Suite 500, Millersville, MD 21108
    Twitter
    @CallTrac
    3,798 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
CallTrackingMetrics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
33
Ease of Use
28
Helpful
27
Integrations
20
Call Tracking
18
Cons
Learning Curve
13
Difficult Navigation
10
Missing Functionality
10
Steep Learning Curve
9
Complexity
8
CallTrackingMetrics features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.1
Performance and Reliability
Average: 8.8
8.9
Visitor & Keyword Tracking
Average: 8.6
9.2
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,798 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(791)4.7 out of 5
1st Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:Starting at $19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a

    Users
    • Owner
    • CEO
    Industries
    • Construction
    • Retail
    Market Segment
    • 82% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 800.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    212
    Easy Setup
    160
    Customer Support
    132
    Number Management
    109
    Positive Experience
    84
    Cons
    Expensive
    41
    Learning Curve
    21
    Number Management
    17
    Limited Features
    15
    Call Connectivity Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 800.com features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Performance and Reliability
    Average: 8.8
    8.5
    Visitor & Keyword Tracking
    Average: 8.6
    8.9
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    800.com
    Company Website
    Year Founded
    2008
    HQ Location
    Sarasota, Florida
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a

Users
  • Owner
  • CEO
Industries
  • Construction
  • Retail
Market Segment
  • 82% Small-Business
  • 9% Mid-Market
800.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
212
Easy Setup
160
Customer Support
132
Number Management
109
Positive Experience
84
Cons
Expensive
41
Learning Curve
21
Number Management
17
Limited Features
15
Call Connectivity Issues
14
800.com features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Performance and Reliability
Average: 8.8
8.5
Visitor & Keyword Tracking
Average: 8.6
8.9
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
800.com
Company Website
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
(557)4.7 out of 5
7th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

    Users
    • Customer Service Representative
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Revenue.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    25
    Helpful
    22
    Easy Setup
    17
    Integrations
    17
    Reliability
    17
    Cons
    Call Issues
    6
    Learning Curve
    6
    Inaccurate Reporting
    5
    Steep Learning Curve
    5
    Difficult Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Revenue.io features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Performance and Reliability
    Average: 8.8
    9.3
    Visitor & Keyword Tracking
    Average: 8.6
    9.6
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Los Angeles, CA
    Twitter
    @revenue_io
    4,314 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users
  • Customer Service Representative
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Mid-Market
  • 22% Small-Business
Revenue.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
25
Helpful
22
Easy Setup
17
Integrations
17
Reliability
17
Cons
Call Issues
6
Learning Curve
6
Inaccurate Reporting
5
Steep Learning Curve
5
Difficult Reporting
4
Revenue.io features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.4
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.6
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@revenue_io
4,314 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
(156)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:£249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the

    Users
    • Digital Marketing Manager
    Industries
    • Leisure, Travel & Tourism
    • Marketing and Advertising
    Market Segment
    • 46% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Infinity Call Tracking Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    17
    Call Tracking
    16
    Reporting
    15
    Helpful
    13
    Accuracy
    11
    Cons
    Expensive
    5
    Call Limitations
    3
    Inaccurate Reporting
    3
    Inadequate Reporting
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infinity Call Tracking features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Performance and Reliability
    Average: 8.8
    8.8
    Visitor & Keyword Tracking
    Average: 8.6
    9.0
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Reigate, Surrey
    Twitter
    @_infinity_co
    1,067 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    444 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the

Users
  • Digital Marketing Manager
Industries
  • Leisure, Travel & Tourism
  • Marketing and Advertising
Market Segment
  • 46% Mid-Market
  • 28% Small-Business
Infinity Call Tracking Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
17
Call Tracking
16
Reporting
15
Helpful
13
Accuracy
11
Cons
Expensive
5
Call Limitations
3
Inaccurate Reporting
3
Inadequate Reporting
3
Learning Curve
3
Infinity Call Tracking features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.1
Performance and Reliability
Average: 8.8
8.8
Visitor & Keyword Tracking
Average: 8.6
9.0
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Company Website
Year Founded
2010
HQ Location
Reigate, Surrey
Twitter
@_infinity_co
1,067 Twitter followers
LinkedIn® Page
www.linkedin.com
444 employees on LinkedIn®
(281)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Construction
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WhatConverts is a platform for businesses and agencies that provides clarity on where their leads are coming from and which marketing efforts are driving results, with features for lead tracking across calls, forms, chats, and e-commerce.
    • Reviewers appreciate the platform's ease of use, efficient support team, and the detailed tracking and attribution it provides, with many highlighting the value of being able to tie every lead back to a specific ad, keyword, or campaign.
    • Reviewers noted that some sections, especially advanced reporting and filtering, can feel overwhelming for beginners, and there were suggestions for more direct integrations and more granular routing of different lead types.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WhatConverts Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    89
    Helpful
    65
    Ease of Use
    62
    Easy Setup
    36
    Integrations
    32
    Cons
    Expensive
    17
    Missing Features
    12
    Learning Curve
    11
    Integration Issues
    10
    Learning Difficulty
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WhatConverts features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Performance and Reliability
    Average: 8.8
    9.3
    Visitor & Keyword Tracking
    Average: 8.6
    9.3
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Charlotte, NC
    Twitter
    @whatconverts
    274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Construction
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WhatConverts is a platform for businesses and agencies that provides clarity on where their leads are coming from and which marketing efforts are driving results, with features for lead tracking across calls, forms, chats, and e-commerce.
  • Reviewers appreciate the platform's ease of use, efficient support team, and the detailed tracking and attribution it provides, with many highlighting the value of being able to tie every lead back to a specific ad, keyword, or campaign.
  • Reviewers noted that some sections, especially advanced reporting and filtering, can feel overwhelming for beginners, and there were suggestions for more direct integrations and more granular routing of different lead types.
WhatConverts Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
89
Helpful
65
Ease of Use
62
Easy Setup
36
Integrations
32
Cons
Expensive
17
Missing Features
12
Learning Curve
11
Integration Issues
10
Learning Difficulty
8
WhatConverts features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.4
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.3
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Company Website
Year Founded
2014
HQ Location
Charlotte, NC
Twitter
@whatconverts
274 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
(84)4.4 out of 5
13th Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue wit

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallFire features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    9.4
    Visitor & Keyword Tracking
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallFire
    Year Founded
    2004
    HQ Location
    Santa Monica, CA
    Twitter
    @CallFire
    21,780 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue wit

Users
  • Owner
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
CallFire features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
9.4
Visitor & Keyword Tracking
Average: 8.6
0.0
No information available
Seller Details
Seller
CallFire
Year Founded
2004
HQ Location
Santa Monica, CA
Twitter
@CallFire
21,780 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(155)4.9 out of 5
9th Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:$0 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's rea

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Insurance
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ringba Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    18
    Ease of Use
    10
    Call Tracking
    5
    Easy Setup
    5
    Positive Experience
    5
    Cons
    Inaccurate Reporting
    3
    Steep Learning Curve
    3
    Limited Options
    2
    Poor Documentation
    2
    Communication Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringba features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Performance and Reliability
    Average: 8.8
    9.3
    Visitor & Keyword Tracking
    Average: 8.6
    9.6
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringba
    Year Founded
    2016
    HQ Location
    Dover, Delaware
    Twitter
    @ringba
    1,546 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's rea

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Insurance
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
Ringba Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
18
Ease of Use
10
Call Tracking
5
Easy Setup
5
Positive Experience
5
Cons
Inaccurate Reporting
3
Steep Learning Curve
3
Limited Options
2
Poor Documentation
2
Communication Issues
1
Ringba features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.6
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.6
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Ringba
Year Founded
2016
HQ Location
Dover, Delaware
Twitter
@ringba
1,546 Twitter followers
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 54% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marchex features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Performance and Reliability
    Average: 8.8
    7.9
    Visitor & Keyword Tracking
    Average: 8.6
    7.3
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Marchex
    Year Founded
    2003
    HQ Location
    Seattle, WA
    Twitter
    @Marchex
    3,653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    208 employees on LinkedIn®
    Ownership
    NASDAQ:MCHX
Product Description
How are these determined?Information
This description is provided by the seller.

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 54% Small-Business
  • 34% Mid-Market
Marchex features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
9.3
Performance and Reliability
Average: 8.8
7.9
Visitor & Keyword Tracking
Average: 8.6
7.3
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Marchex
Year Founded
2003
HQ Location
Seattle, WA
Twitter
@Marchex
3,653 Twitter followers
LinkedIn® Page
www.linkedin.com
208 employees on LinkedIn®
Ownership
NASDAQ:MCHX
(33)4.3 out of 5
14th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallSource offers advanced call tracking technologies using real human call analysts, not machine-learning, to collect business intelligence about your customers and the effectiveness of your marketin

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 61% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallSource features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    7.5
    Performance and Reliability
    Average: 8.8
    9.2
    Visitor & Keyword Tracking
    Average: 8.6
    7.5
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1991
    HQ Location
    Westlake Village, California
    Twitter
    @callsource
    719 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallSource offers advanced call tracking technologies using real human call analysts, not machine-learning, to collect business intelligence about your customers and the effectiveness of your marketin

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 61% Mid-Market
  • 33% Small-Business
CallSource features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
7.5
Performance and Reliability
Average: 8.8
9.2
Visitor & Keyword Tracking
Average: 8.6
7.5
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Year Founded
1991
HQ Location
Westlake Village, California
Twitter
@callsource
719 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
(63)4.9 out of 5
Optimized for quick response
8th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to th

    Users
    • President
    Industries
    • Marketing and Advertising
    • Insurance
    Market Segment
    • 79% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Retreaver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Customer Support
    11
    Reliability
    10
    Call Management
    5
    Positive Experience
    5
    Cons
    Learning Curve
    4
    Inaccurate Reporting
    2
    Inadequate Reporting
    2
    Steep Learning Curve
    2
    Access Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Retreaver features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Performance and Reliability
    Average: 8.8
    9.6
    Visitor & Keyword Tracking
    Average: 8.6
    9.8
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Retreaver
    Company Website
    Year Founded
    2012
    HQ Location
    Toronto, Canada
    Twitter
    @helloretreaver
    1,407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to th

Users
  • President
Industries
  • Marketing and Advertising
  • Insurance
Market Segment
  • 79% Small-Business
  • 21% Mid-Market
Retreaver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Customer Support
11
Reliability
10
Call Management
5
Positive Experience
5
Cons
Learning Curve
4
Inaccurate Reporting
2
Inadequate Reporting
2
Steep Learning Curve
2
Access Limitations
1
Retreaver features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.8
Performance and Reliability
Average: 8.8
9.6
Visitor & Keyword Tracking
Average: 8.6
9.8
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Retreaver
Company Website
Year Founded
2012
HQ Location
Toronto, Canada
Twitter
@helloretreaver
1,407 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Automotive
    Market Segment
    • 59% Small-Business
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Call Box features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    7.8
    Visitor & Keyword Tracking
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Call Box
    Year Founded
    1988
    HQ Location
    Dallas, Texas
    LinkedIn® Page
    www.linkedin.com
    739 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what

Users
No information available
Industries
  • Marketing and Advertising
  • Automotive
Market Segment
  • 59% Small-Business
  • 28% Mid-Market
Call Box features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
7.8
Visitor & Keyword Tracking
Average: 8.6
0.0
No information available
Seller Details
Seller
Call Box
Year Founded
1988
HQ Location
Dallas, Texas
LinkedIn® Page
www.linkedin.com
739 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you t

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Automotive
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Convirza features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Performance and Reliability
    Average: 8.8
    9.6
    Visitor & Keyword Tracking
    Average: 8.6
    9.3
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Convirza
    Year Founded
    2001
    HQ Location
    Draper, UT
    Twitter
    @convirza
    1,781 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you t

Users
  • Owner
Industries
  • Marketing and Advertising
  • Automotive
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Convirza features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Performance and Reliability
Average: 8.8
9.6
Visitor & Keyword Tracking
Average: 8.6
9.3
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Convirza
Year Founded
2001
HQ Location
Draper, UT
Twitter
@convirza
1,781 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ringostat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Reliability
    3
    Calling Services
    2
    Call Tracking
    2
    User-Friendly
    2
    Cons
    Complex Processes
    1
    Inaccurate Analytics
    1
    Lack of Intuitiveness
    1
    Outdated Interface
    1
    Settings Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringostat features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Performance and Reliability
    Average: 8.8
    10.0
    Visitor & Keyword Tracking
    Average: 8.6
    10.0
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringostat
    Year Founded
    2013
    HQ Location
    Odessa, Ukraine
    Twitter
    @Ringostat
    234 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Ringostat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Reliability
3
Calling Services
2
Call Tracking
2
User-Friendly
2
Cons
Complex Processes
1
Inaccurate Analytics
1
Lack of Intuitiveness
1
Outdated Interface
1
Settings Issues
1
Ringostat features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.8
Performance and Reliability
Average: 8.8
10.0
Visitor & Keyword Tracking
Average: 8.6
10.0
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Ringostat
Year Founded
2013
HQ Location
Odessa, Ukraine
Twitter
@Ringostat
234 Twitter followers
LinkedIn® Page
www.linkedin.com
144 employees on LinkedIn®