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Best Inbound Call Tracking Software for Medium-Sized Businesses

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Inbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Inbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Inbound Call Tracking category.

In addition to qualifying for inclusion in the Inbound Call Tracking Software category, to qualify for inclusion in the Medium-Sized Business Inbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Inbound Call Tracking Available
(1,655)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CallRail
Save to My Lists
20% Off: $40/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Real Estate
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CallRail is a tool that helps track calls, texts, and form leads to understand which are driving results, and it also offers seamless integrations and easy reporting.
    • Reviewers like the ability to link CallRail with other software, its accessibility, the clarity it provides, and its ability to gather feedback for more effective ads.
    • Users experienced occasional pricing complexity, a learning curve for advanced features, and a need for the development team's help to implement the JavaScript snippet code on the website for integration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallRail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Features
    92
    Call Tracking
    91
    Helpful
    72
    Call Recording
    62
    Cons
    Integration Issues
    24
    Learning Curve
    24
    Missing Features
    23
    Expensive
    22
    Call Issues
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallRail features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 8.8
    8.7
    Visitor & Keyword Tracking
    Average: 8.6
    8.7
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallRail
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @CallRail
    6,083 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Real Estate
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CallRail is a tool that helps track calls, texts, and form leads to understand which are driving results, and it also offers seamless integrations and easy reporting.
  • Reviewers like the ability to link CallRail with other software, its accessibility, the clarity it provides, and its ability to gather feedback for more effective ads.
  • Users experienced occasional pricing complexity, a learning curve for advanced features, and a need for the development team's help to implement the JavaScript snippet code on the website for integration.
CallRail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Features
92
Call Tracking
91
Helpful
72
Call Recording
62
Cons
Integration Issues
24
Learning Curve
24
Missing Features
23
Expensive
22
Call Issues
20
CallRail features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 8.8
8.7
Visitor & Keyword Tracking
Average: 8.6
8.7
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
CallRail
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@CallRail
6,083 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
(962)4.5 out of 5
6th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Hospital & Health Care
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Invoca Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    33
    Ease of Use
    29
    Analytics
    26
    Customer Support
    25
    Reporting
    21
    Cons
    Learning Curve
    10
    Missing Features
    10
    Complexity
    9
    Steep Learning Curve
    9
    Call Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Invoca features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Performance and Reliability
    Average: 8.8
    8.7
    Visitor & Keyword Tracking
    Average: 8.6
    9.1
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Invoca
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @Invoca
    4,206 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    391 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Hospital & Health Care
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
Invoca Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
33
Ease of Use
29
Analytics
26
Customer Support
25
Reporting
21
Cons
Learning Curve
10
Missing Features
10
Complexity
9
Steep Learning Curve
9
Call Issues
8
Invoca features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.2
Performance and Reliability
Average: 8.8
8.7
Visitor & Keyword Tracking
Average: 8.6
9.1
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Invoca
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@Invoca
4,206 Twitter followers
LinkedIn® Page
www.linkedin.com
391 employees on LinkedIn®
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(759)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CTM (formerly CallTrackingMetrics)
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster,

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CTM (formerly CallTrackingMetrics) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    49
    Ease of Use
    48
    Helpful
    42
    Call Tracking
    30
    Features
    26
    Cons
    Learning Curve
    23
    Difficult Navigation
    15
    Steep Learning Curve
    15
    Complexity
    14
    Missing Functionality
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CTM (formerly CallTrackingMetrics) features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 8.8
    8.9
    Visitor & Keyword Tracking
    Average: 8.6
    9.2
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CTM
    Company Website
    Year Founded
    2009
    HQ Location
    231 Najoles Rd Suite 500, Millersville, MD 21108
    Twitter
    @CallTrac
    3,792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster,

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
CTM (formerly CallTrackingMetrics) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
49
Ease of Use
48
Helpful
42
Call Tracking
30
Features
26
Cons
Learning Curve
23
Difficult Navigation
15
Steep Learning Curve
15
Complexity
14
Missing Functionality
13
CTM (formerly CallTrackingMetrics) features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 8.8
8.9
Visitor & Keyword Tracking
Average: 8.6
9.2
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
CTM
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,792 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
(839)4.7 out of 5
1st Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:$50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a

    Users
    • Owner
    • CEO
    Industries
    • Construction
    • Retail
    Market Segment
    • 80% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 800.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    262
    Easy Setup
    204
    Customer Support
    160
    Number Management
    124
    Positive Experience
    102
    Cons
    Expensive
    49
    Learning Curve
    23
    Number Management
    22
    Limited Features
    20
    Call Connectivity Issues
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 800.com features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 8.8
    8.5
    Visitor & Keyword Tracking
    Average: 8.6
    8.9
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    800.com
    Company Website
    Year Founded
    2008
    HQ Location
    Sarasota, Florida
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a

Users
  • Owner
  • CEO
Industries
  • Construction
  • Retail
Market Segment
  • 80% Small-Business
  • 9% Mid-Market
800.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
262
Easy Setup
204
Customer Support
160
Number Management
124
Positive Experience
102
Cons
Expensive
49
Learning Curve
23
Number Management
22
Limited Features
20
Call Connectivity Issues
17
800.com features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 8.8
8.5
Visitor & Keyword Tracking
Average: 8.6
8.9
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
800.com
Company Website
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
(157)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:£249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the

    Users
    • Digital Marketing Manager
    Industries
    • Leisure, Travel & Tourism
    • Marketing and Advertising
    Market Segment
    • 46% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Infinity Call Tracking Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Call Tracking
    18
    Reporting
    16
    Helpful
    14
    Easy Integrations
    13
    Cons
    Expensive
    5
    Inaccurate Reporting
    4
    Inadequate Reporting
    4
    Learning Curve
    4
    Steep Learning Curve
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infinity Call Tracking features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 8.8
    8.8
    Visitor & Keyword Tracking
    Average: 8.6
    9.0
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Reigate, Surrey
    Twitter
    @_infinity_co
    1,063 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    439 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the

Users
  • Digital Marketing Manager
Industries
  • Leisure, Travel & Tourism
  • Marketing and Advertising
Market Segment
  • 46% Mid-Market
  • 28% Small-Business
Infinity Call Tracking Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Call Tracking
18
Reporting
16
Helpful
14
Easy Integrations
13
Cons
Expensive
5
Inaccurate Reporting
4
Inadequate Reporting
4
Learning Curve
4
Steep Learning Curve
4
Infinity Call Tracking features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 8.8
8.8
Visitor & Keyword Tracking
Average: 8.6
9.0
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Company Website
Year Founded
2010
HQ Location
Reigate, Surrey
Twitter
@_infinity_co
1,063 Twitter followers
LinkedIn® Page
www.linkedin.com
439 employees on LinkedIn®
(573)4.7 out of 5
7th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

    Users
    • Customer Service Representative
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 58% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Revenue.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    26
    Helpful
    23
    Easy Setup
    18
    Integrations
    18
    Reliability
    18
    Cons
    Call Issues
    7
    Learning Curve
    6
    Inaccurate Reporting
    5
    Steep Learning Curve
    5
    Difficult Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Revenue.io features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Performance and Reliability
    Average: 8.8
    9.3
    Visitor & Keyword Tracking
    Average: 8.6
    9.6
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Los Angeles, CA
    Twitter
    @revenue_io
    4,300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users
  • Customer Service Representative
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 58% Mid-Market
  • 22% Small-Business
Revenue.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
26
Helpful
23
Easy Setup
18
Integrations
18
Reliability
18
Cons
Call Issues
7
Learning Curve
6
Inaccurate Reporting
5
Steep Learning Curve
5
Difficult Reporting
4
Revenue.io features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.6
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@revenue_io
4,300 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
(287)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Construction
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WhatConverts is a platform that provides lead tracking and conversion optimization for businesses and marketing agencies.
    • Reviewers frequently mention the exceptional support team, the ease of use and integration of the platform, and the valuable insights provided by the AI lead summary, keyword detection, and intent detection features.
    • Reviewers experienced some difficulties with the setup and understanding of reports, occasional bugs, and additional costs for transcription usage on top of the monthly subscription.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WhatConverts Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    91
    Helpful
    69
    Ease of Use
    63
    Easy Setup
    36
    Attribution Accuracy
    34
    Cons
    Expensive
    18
    Missing Features
    12
    Learning Curve
    11
    Integration Issues
    10
    Learning Difficulty
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WhatConverts features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Performance and Reliability
    Average: 8.8
    9.3
    Visitor & Keyword Tracking
    Average: 8.6
    9.3
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Charlotte, NC
    Twitter
    @whatconverts
    274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Construction
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WhatConverts is a platform that provides lead tracking and conversion optimization for businesses and marketing agencies.
  • Reviewers frequently mention the exceptional support team, the ease of use and integration of the platform, and the valuable insights provided by the AI lead summary, keyword detection, and intent detection features.
  • Reviewers experienced some difficulties with the setup and understanding of reports, occasional bugs, and additional costs for transcription usage on top of the monthly subscription.
WhatConverts Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
91
Helpful
69
Ease of Use
63
Easy Setup
36
Attribution Accuracy
34
Cons
Expensive
18
Missing Features
12
Learning Curve
11
Integration Issues
10
Learning Difficulty
8
WhatConverts features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.3
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Company Website
Year Founded
2014
HQ Location
Charlotte, NC
Twitter
@whatconverts
274 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Calltouch is an omnichannel marketing platform. We help to engage, convert and analyze your clients. Calltouch provides a call tracking service that gives all the information on the ads efficiency. Du

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Calltouch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Tracking
    2
    Ad Tracking
    1
    Analytics
    1
    Attribution Tracking
    1
    Business Enhancement
    1
    Cons
    Integration Issues
    1
    Limited Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Calltouch features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Performance and Reliability
    Average: 8.8
    9.2
    Visitor & Keyword Tracking
    Average: 8.6
    8.5
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Calltouch
    Year Founded
    2012
    HQ Location
    Moscow, Russia
    Twitter
    @calltouch_ru
    8 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Calltouch is an omnichannel marketing platform. We help to engage, convert and analyze your clients. Calltouch provides a call tracking service that gives all the information on the ads efficiency. Du

Users
No information available
Industries
No information available
Market Segment
  • 46% Mid-Market
  • 36% Small-Business
Calltouch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Tracking
2
Ad Tracking
1
Analytics
1
Attribution Tracking
1
Business Enhancement
1
Cons
Integration Issues
1
Limited Integration
1
Calltouch features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Performance and Reliability
Average: 8.8
9.2
Visitor & Keyword Tracking
Average: 8.6
8.5
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Calltouch
Year Founded
2012
HQ Location
Moscow, Russia
Twitter
@calltouch_ru
8 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
(84)4.4 out of 5
13th Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue wit

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallFire features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    9.4
    Visitor & Keyword Tracking
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallFire
    Year Founded
    2004
    HQ Location
    Santa Monica, CA
    Twitter
    @CallFire
    21,720 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue wit

Users
  • Owner
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
CallFire features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
9.4
Visitor & Keyword Tracking
Average: 8.6
0.0
No information available
Seller Details
Seller
CallFire
Year Founded
2004
HQ Location
Santa Monica, CA
Twitter
@CallFire
21,720 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(155)4.9 out of 5
9th Easiest To Use in Inbound Call Tracking software
Save to My Lists
Entry Level Price:$0 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's rea

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Insurance
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ringba Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Ease of Use
    9
    Reporting
    5
    Analytics
    4
    Call Tracking
    4
    Cons
    Steep Learning Curve
    4
    Inaccurate Reporting
    3
    Limited Options
    2
    Poor Documentation
    2
    Communication Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringba features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Performance and Reliability
    Average: 8.8
    9.3
    Visitor & Keyword Tracking
    Average: 8.6
    9.6
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringba
    Year Founded
    2016
    HQ Location
    Dover, Delaware
    Twitter
    @ringba
    1,539 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's rea

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Insurance
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
Ringba Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Ease of Use
9
Reporting
5
Analytics
4
Call Tracking
4
Cons
Steep Learning Curve
4
Inaccurate Reporting
3
Limited Options
2
Poor Documentation
2
Communication Issues
1
Ringba features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.6
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Ringba
Year Founded
2016
HQ Location
Dover, Delaware
Twitter
@ringba
1,539 Twitter followers
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
(33)4.3 out of 5
13th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallSource offers advanced call tracking technologies using real human call analysts, not machine-learning, to collect business intelligence about your customers and the effectiveness of your marketin

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 61% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallSource features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    7.5
    Performance and Reliability
    Average: 8.8
    9.2
    Visitor & Keyword Tracking
    Average: 8.6
    7.5
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1991
    HQ Location
    Westlake Village, California
    Twitter
    @callsource
    715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallSource offers advanced call tracking technologies using real human call analysts, not machine-learning, to collect business intelligence about your customers and the effectiveness of your marketin

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 61% Mid-Market
  • 33% Small-Business
CallSource features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
7.5
Performance and Reliability
Average: 8.8
9.2
Visitor & Keyword Tracking
Average: 8.6
7.5
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Year Founded
1991
HQ Location
Westlake Village, California
Twitter
@callsource
715 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 54% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marchex features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Performance and Reliability
    Average: 8.8
    7.9
    Visitor & Keyword Tracking
    Average: 8.6
    7.3
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Marchex
    Year Founded
    2003
    HQ Location
    Seattle, WA
    Twitter
    @Marchex
    3,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
    Ownership
    NASDAQ:MCHX
Product Description
How are these determined?Information
This description is provided by the seller.

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 54% Small-Business
  • 34% Mid-Market
Marchex features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
Performance and Reliability
Average: 8.8
7.9
Visitor & Keyword Tracking
Average: 8.6
7.3
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Marchex
Year Founded
2003
HQ Location
Seattle, WA
Twitter
@Marchex
3,649 Twitter followers
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
Ownership
NASDAQ:MCHX
(63)4.9 out of 5
Optimized for quick response
8th Easiest To Use in Inbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to th

    Users
    • President
    Industries
    • Marketing and Advertising
    • Insurance
    Market Segment
    • 79% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Retreaver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Customer Support
    11
    Reliability
    10
    Call Management
    5
    Positive Experience
    5
    Cons
    Learning Curve
    4
    Inaccurate Reporting
    2
    Inadequate Reporting
    2
    Steep Learning Curve
    2
    Access Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Retreaver features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.8
    Performance and Reliability
    Average: 8.8
    9.6
    Visitor & Keyword Tracking
    Average: 8.6
    9.8
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Retreaver
    Company Website
    Year Founded
    2012
    HQ Location
    Toronto, Canada
    Twitter
    @helloretreaver
    1,399 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to th

Users
  • President
Industries
  • Marketing and Advertising
  • Insurance
Market Segment
  • 79% Small-Business
  • 21% Mid-Market
Retreaver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Customer Support
11
Reliability
10
Call Management
5
Positive Experience
5
Cons
Learning Curve
4
Inaccurate Reporting
2
Inadequate Reporting
2
Steep Learning Curve
2
Access Limitations
1
Retreaver features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.8
Performance and Reliability
Average: 8.8
9.6
Visitor & Keyword Tracking
Average: 8.6
9.8
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Retreaver
Company Website
Year Founded
2012
HQ Location
Toronto, Canada
Twitter
@helloretreaver
1,399 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Automotive
    Market Segment
    • 59% Small-Business
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Call Box features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    7.8
    Visitor & Keyword Tracking
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Call Box
    Year Founded
    1988
    HQ Location
    Dallas, Texas
    LinkedIn® Page
    www.linkedin.com
    745 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what

Users
No information available
Industries
  • Marketing and Advertising
  • Automotive
Market Segment
  • 59% Small-Business
  • 28% Mid-Market
Call Box features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
7.8
Visitor & Keyword Tracking
Average: 8.6
0.0
No information available
Seller Details
Seller
Call Box
Year Founded
1988
HQ Location
Dallas, Texas
LinkedIn® Page
www.linkedin.com
745 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you t

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Automotive
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Convirza features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Performance and Reliability
    Average: 8.8
    9.6
    Visitor & Keyword Tracking
    Average: 8.6
    9.3
    Privacy, Security, and Compliance
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Convirza
    Year Founded
    2001
    HQ Location
    Draper, UT
    Twitter
    @convirza
    1,776 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you t

Users
  • Owner
Industries
  • Marketing and Advertising
  • Automotive
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Convirza features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.6
Performance and Reliability
Average: 8.8
9.6
Visitor & Keyword Tracking
Average: 8.6
9.3
Privacy, Security, and Compliance
Average: 8.7
Seller Details
Seller
Convirza
Year Founded
2001
HQ Location
Draper, UT
Twitter
@convirza
1,776 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®