I like the call recording feature in Ringba because my Quality Control team can ensure how calls went from our end. The payment amount setup with metrics is really useful as it eliminates concerns or arguments about the price. Ringba is especially helpful in Performance Marketing when dealing with thousands of publishers at once, as it allows me to handle critical tasks efficiently and puts my worries to rest. Review collected by and hosted on G2.com.

I guess the monthly billing is a little high. Also, if the calls can be listened to live, that would be amazing. You need an experienced development team to handle the initial setup. It's not like any other software. Review collected by and hosted on G2.com.

It offers a wide range of data, showing all the metrics you need. Review collected by and hosted on G2.com.

I’d like clearer details under “Manage Buyer” when I click on “Activity” for a specific buyer. That section is a bit confusing as it is now. Review collected by and hosted on G2.com.

I love how fast the communication is and how easily any problem gets solved. Even the chat function works great. We’re connected with real professionals who know what they’re doing, and that’s extremely valuable for us. Review collected by and hosted on G2.com.

I wouldn’t say I disliked anything — it just took a bit of time to get past the initial learning curve, especially for someone not very technical like me. But the team guided me throughout the process, making it easy to learn and improve along the way. Review collected by and hosted on G2.com.

The affordability of hosting multiple numbers and how easy it is to get quick support from a real person Review collected by and hosted on G2.com.

Setup can be a bit of a learning curve but they're quick to help you if needed Review collected by and hosted on G2.com.

Rignba tends to be the most flexible tool out there. You can make it do anything you need it to do. The options are basically limitless. Customizable options are plentiful, and they provide you the support you need to learn and figure out how to set up campaigns to not just "meet the need" but you can set your business apart if you take the time to learn and use support to help you set it up right the first time. Best part is that it is accurate and precise. I have worked on other platforms that are "missing time" - calls would just go missing, and it was counted as an acceptable deviation - Not on Ringba. You can count on precision. Love the back-end invite ability, which makes it the right tool. Review collected by and hosted on G2.com.

It gets complicated quickly, so the learning curve is steep. Once you learn it, though, it can be the preferred option because of the things you can do with it. I have found that an easy learning curve and fast implementation isn't always the best choice because it can come with limitations. Review collected by and hosted on G2.com.

It was easy to set up, the support has been incredible, and it’s been great working with other users. Review collected by and hosted on G2.com.

Cost can be a bit on the high side compared to other platforms but by far its the easiest to set up Review collected by and hosted on G2.com.

Ringba makes our small team feel “bigger.” The routing function, reporting, and live analytics help our team manage campaigns without needing extra manpower. It’s reliable and makes it way easier to understand which ads or partnres are giving us the best return. Review collected by and hosted on G2.com.

It would be the initial learning phase to be familiar with the application. Some of the settings and routing options needs additional time to learn, especially when we were just getting started. Once I got used to the layout, it made sense, but those first few days took a bit of effort. Review collected by and hosted on G2.com.

Ringba is the best call tracking software I have used so far. It is very easy use and does not require technical skill. Its analysis features have made it much easier for me to make informed decisions about my business. I recommend it to other business owners in the PPC industry. Review collected by and hosted on G2.com.

It takes the live chat about 10-15 minutes to respond. A shorter wait time will be better Review collected by and hosted on G2.com.

Ringba has been incredibly helpful for reporting, offering a variety of options for routing calls. I also find it very user-friendly, and I've managed to learn a great deal in a short amount of time! Review collected by and hosted on G2.com.

I don't have any complaints about Ringba. It has been very helpful to me so far. Review collected by and hosted on G2.com.

Very intuitive interface/ease of use

Prompt and helpful support

Speed/responsiveness of software

So much you can do with it

Lots of integration possibilities - not too hard to setup once you understand how it all works.

I wish I could do all of my call center setups through Ringba. Review collected by and hosted on G2.com.

1) The help files are not the best, but fortunately most of the time I can get my questions answered through support. I would like it if the help files provided more context for why you would want to use different features. And to compare/contrast to other similar features

- (for example, pixels, enrichments, rtb posting instructions, integrations, etc.).

- (another example - all the MANY different buttons within campaign and other setups - the question mark is a good basic explanation - but would be helpful to have help files with use cases etc. - when you would want to or not want to use different features/settings)

2) no ability to export reports on a schedule. limited functionality for data analysts to extract the information they need with minimal experience setting up APIs/scripts to export. OR help setting up API/scripts to do so. Review collected by and hosted on G2.com.