# Adobe Commerce (formerly Magento Commerce) Reviews **Vendor:** Adobe **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.0/5.0 **Total Reviews:** 597 ## About Adobe Commerce (formerly Magento Commerce) Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance. For brands that want the same performance, personalization, and merchandising benefits without replacing their existing commerce backend, Adobe Commerce Optimizer (ACO) provides a flexible alternative. Powered by Edge Delivery Services, it enables faster conversion, scalability, and personalization—without the need to replatform. Both solutions integrate natively with Adobe Experience Cloud tools like Adobe Target, Adobe Journey Optimizer, and Adobe Real-Time CDP, enabling real-time data activation, personalized marketing, and connected customer journeys. ## Adobe Commerce (formerly Magento Commerce) Pros & Cons **What users like:** - Users appreciate the **flexible customization** of Adobe Commerce, enabling tailored experiences and efficient growth management. (46 reviews) - Users value the **high customizability** of Adobe Commerce, enabling tailored solutions that perfectly fit their business needs. (45 reviews) - Users value the **flexibility and customization** options of Adobe Commerce, enabling tailored solutions for diverse business needs. (44 reviews) - Users value the **flexibility** of Adobe Commerce, enabling extensive customization and seamless integration for tailored ecommerce solutions. (43 reviews) - Users value the **ease of use** of Adobe Commerce, enabling seamless setup and management of multiple stores effortlessly. (38 reviews) - Users value the **strong integration capabilities** of Adobe Commerce, enabling seamless connections with various business systems. (36 reviews) - Scalability (25 reviews) - E-commerce Solutions (23 reviews) - Reliability (23 reviews) - Feature Variety (20 reviews) **What users dislike:** - Users face a **steep learning curve** with Adobe Commerce, as initial setup and interface complexity hinder user experience. (31 reviews) - Users struggle with the **high dependency on developers** for troubleshooting and setup, complicating the overall user experience. (27 reviews) - Users note the **complexity** of Adobe Commerce, citing slow loading times and a steep learning curve as major drawbacks. (25 reviews) - Users find the **complex setup** of Adobe Commerce challenging, requiring technical skills and resulting in slow performance. (25 reviews) - Users experience **slow performance** with Adobe Commerce, particularly during loading times and complex setup processes. (22 reviews) - Complex Coding (20 reviews) - Complex Implementation (18 reviews) - Users express concern over the **high cost of ownership** , including licensing, hosting, and development expenses. (18 reviews) - Difficult Setup (17 reviews) - Users find the **complexity of Adobe Commerce** challenging, particularly for those lacking technical expertise. (17 reviews) ## Adobe Commerce (formerly Magento Commerce) Reviews ### 1. Scalable Cloud Flexibility That Handles Traffic Spikes with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Praveen R. | Customer Experience Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce runs in the cloud, providing scalability and flexibility that on-premises solutions often struggle to match. This makes it easier to respond quickly to changing business needs and handle traffic spikes during peak periods, without the added complexity of managing physical infrastructure. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** If you’ve got fewer than 100 products and you don’t have a huge inventory or a complex ecommerce setup, this feels like trying to drive an aircraft carrier across a pond. We were on Rackspace hosting for a few hundred dollars a month and still ran into caching and resource issues on a monthly basis. You’ll end up spending a lot of time either directing others or doing the caching, resource optimization, and cleanup yourself. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** High Costs & Complex Maintenance: Adobe Magento Commerce comes with substantial upfront expenses and additional hidden costs. On top of that, frequent updates and ongoing technical maintenance often require expert support to manage properly. Legacy Tech & Limited Flexibility: Magento still leans on an older, developer-heavy architecture, which can make it harder to adapt quickly. In my experience, this approach struggles to keep up with modern omnichannel needs and emerging IoT demands. Support & Scalability Challenges: Magento’s support can feel slow, and the platform’s reliance on extensions may create friction as you try to scale. This can hold back growth, particularly when you compare it with more agile, all-in-one platforms like Core dna. ### 2. Flexible and scalable ecommerce platform for complex business needs **Rating:** 4.0/5.0 stars **Reviewed by:** Dharamveer p. | Application Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I like best about Adobe Commerce is its flexibility and scalability. It gives a lot of control over customization, which makes it suitable for complex ecommerce requirements. I’ve seen it handle large product catalogs, multiple storefronts, and advanced pricing rules quite effectively. The integration with other Adobe tools and third party services is also a big plus, especially for managing content and marketing workflows. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** What I dislike about Adobe Commerce is that it has a steep learning curve and requires strong technical knowledge to manage and customize properly. Initial setup, deployment, and maintenance can be time consuming. It can also be expensive, especially for smaller businesses, and performance optimization sometimes needs additional effort. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves the problem of managing complex ecommerce operations at scale. It supports advanced product management, order processing, and customer experience features in one platform. For me, it helps in handling large scale ecommerce workflows more efficiently and provides the flexibility to customize the platform based on business needs. It also improves the overall user experience by enabling better personalization and performance optimization. ### 3. Magento: Easy Customization with Rich Extensions and Powerful Headless APIs **Rating:** 4.5/5.0 stars **Reviewed by:** Bibhishan D. | QA Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** 1. One of the major things I like about Magento is, we can do the customization easily as per our client requests, that I find difficult in other platforms. 2. Magento has so many extensions/addons available that we can use for our implementations. 3. Magento has different types of product options, with the help of that we can achieve different product configurations and handle store specific inventory. 4. We can implement headless architecture on top of Magento with the help of Magento OOTB APIs. 5. Following are some of the features I like: Order Management, Catalog Management, cart price rule, configurations. 6. It's easy to use. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** 1. Sometimes I feel Magento's performance is slow and a few features take more time to load. Magento has many features to use but we mostly don't use all features 2. Also, sometimes Magento upgrades are painful. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** With Adobe Commerce we are able to achieve different product configurations, store level inventory, and Order Management integration with other systems ### 4. Unified Commerce Platform with Strong Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mike D. | Director Of Marketing Operations, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that Adobe Commerce (formerly Magento Commerce) is a unified platform that allows us to handle both our B2C and B2B commerce. We've reduced licensing costs and maintain consistency across our agents using the platform. I also find the catalog management feature very helpful, especially because it allows us to create individual customer catalogs from a central catalog. The order management and routing, along with the native integrations with our other Adobe applications, are beneficial. Additionally, the admin interfaces are user-friendly for our agents. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I guess if I had to say which areas need improvement, they do have a new cloud service offering that I think could be a bit better from their out-of-the-box experience, and maybe that could be applied for the older versions as well. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce lets us capture unassisted sales and fulfill demand, improving lead conversion and sales. From both B2C and B2B perspectives, it’s a unified platform reducing licensing costs and keeping consistency across our commerce platforms. ### 5. Flexible, Scalable, and Customizable Ecommerce Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish S. | GCMS application Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I use Adobe Commerce for managing and optimizing e-commerce operations effectively. I appreciate its flexibility, scalability, and powerful customization options, which make managing e-commerce operations efficient and effective. Adobe Commerce solves e-commerce management challenges by streamlining product listings, order handling, and customer experience management in one platform, making operations more efficient. Its flexibility and scalability help me customize the platform based on business needs, handle growth efficiently, and adapt the store as requirements change. I also found the initial setup smooth and well-structured, with proper documentation and cloud support, which made the process straightforward and easy to follow for quick onboarding and configuration. I highly value its strong scalability, flexibility, and enterprise-level capabilities, which is why I rate it 9 out of 10 in terms of likelihood to recommend. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce performs very well overall. Minor improvements in user-friendliness for advanced features could enhance the experience even further.There is nothing to dislike. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves e-commerce management challenges by streamlining product listings, order handling, and customer experience management in one platform, making operations more efficient. ### 6. Extensive Customization and Advanced Catalog Features for Growing Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Arpit S. | Customer Success Associate, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It offers extensive customisation options and robust product Management and advanced catalog features and suitable for businesses. Additionally, its strong ecosystem of extensions, multi-store functionality, and comprehensive reporting tools provide great control over operations. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Customization and maintenance can be time consuming and costly compared to simpler eCommerce platforms. Customization and maintenance can be time-consuming and costly compared to simpler eCommerce platforms. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce helps manage complex product catalogs, multi-store operations, and advanced customer segmentation in one centralized platform. It benefits us by providing scalability, deep customization, and better control over inventory, pricing, and customer experience, enabling smoother operations and long-term business growth. ### 7. Unmatched Customization and Scalability for Growing Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Manraj S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I must say that Adobe Commerce is an exceptional tool because of not only its customization abilities but also its flexibility and scalability for my operations. It has helped me to manage my large portfolio of product catalogs. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** As such, there is no downside if Adobe Commerce. All I can think of is not having dedicated tech support, as one has to go through a learning curve. I am dependent on my developer for all the customizations, which is sometimes very time taking. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It is helping me to scale and personalize the customer experiences, because these two are the heart and soul of the e-commerce ecosystem. I can now manage and handle multiple stores and high product volumes with only one backend without hampering my performance. ### 8. Effortless Ecommerce with Robust Feature Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammad A. | Freelance Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I use Adobe Commerce to make our e-commerce business live on the web, and it really simplifies product upload and inventory management. I find the headless feature particularly useful as it allows us to use GraphQL to get product details and build our native site to render products on any other frontend technology. I also like the integration capability with our existing website, where we don't have to change the storefront, which is especially helpful for mobile apps rendering products and other details from Adobe Commerce. The initial setup was very simple and easy. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** There is some scope I see in UI, they can make the look and feel of the backend a little rich. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to make our ecommerce business live and manage products and inventory easily. It simplifies uploading products, managing SKUs, and helps us run our operations digitally, making life easier for our team. ### 9. Streamlined Multi-Store Management, But Database Needs Attention **Rating:** 4.5/5.0 stars **Reviewed by:** Lijo J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like the built-in capabilities and integrations of Adobe Commerce, which reduce the need for extensive development. For instance, integrating payment processing capabilities like Apple Pay and Google Pay is much easier without having to develop each one from scratch. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** In the PaaS version, management of the database needs frequent optimization as opposed to being hands-off. With the size of our catalog and the duplication of the catalog for each dealer, we have to run a database optimization every week, or the database becomes slow. The initial setup took months and had several issues with the integration partner. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce enables us to manage multiple storefronts centrally and simplifies integrating payment processing options like Apple Pay and Google Pay without custom development. ### 10. Flexible but Complex with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek S. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce for its flexibility and control, allowing us to customize almost every aspect of the platform and build workflows that fit our business instead of just adjusting to the process. The ability to customize the checkout workflow and integrate with CRMs and ERPs is particularly valuable. Having full control over the stack is important to us, and Adobe Commerce provides that. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It requires a great amount of technical knowledge to build, so some aspects could be made simpler. The admin panel is a bit cluttered, and I wish it had a better UI, better navigation, and a custom dashboard. It was a bit complex during the initial setup. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to build scalable ecommerce, handle product catalogs and orders, solve scalability and customization challenges, and create marketing flows for customers. ### 11. Powerful and Scalable Ecommerce Platform for Enterprise Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Balkishan N. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I like best about Adobe Commerce is its flexibility, scalability, and powerful customization options. It works especially well for large ecommerce businesses that need advanced features, multi-store support, and deep integrations with other systems. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** it can be complex, expensive to maintain, and requires strong technical expertise. The setup, customization, and upgrades often take significant development effort, which may be challenging for smaller teams or businesses. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It is solving complex ecommerce challenges like managing large product catalogs, multi-store operations, B2B workflows, and custom integrations with ERP/CRM systems. It benefits us by improving scalability, streamlining operations, and delivering a more personalized shopping experience for customers across multiple channels. ### 12. Powerful B2B Platform with Robust Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Yash S. **Reviewed Date:** February 07, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I really like the Visual 'Time Machine' feature for content staging and preview in Adobe Commerce. It's a favorite for marketing teams because it allows scheduling sales launches without needing someone to be awake to hit 'publish.' The Business Intelligence Dashboards are also impressive; they offer a full-scale data experience rather than just providing reports. I also find the Adobe Developer App Builder to be a significant addition. It shifts customization to a serverless framework, making it easier to handle growth and maintenance in a clean, external process. It also eliminates the 'upgrade headache' by keeping custom code out of the core platform, safeguarding performance with an event-driven architecture, and speeding up time to market with starter kits. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** While Adobe Commerce is a powerhouse for enterprise-level operations, it definitely isn't without its 'heavy' parts. Even with the agility of tools like the App Builder, there are some significant hurdles that can make the platform feel a bit like steering a cruise ship—powerful, but not exactly nimble. The 'Hidden' Complexity of App Builder introduces a new kind of 'technical debt.' It requires a shift from PHP to a Node.js/JavaScript stack, which means hiring new talent or retraining entire teams. Additionally, debugging can be frustrating. Also, the monthly patch cycle creates a maintenance treadmill due to constant QA requirements. The platform feels 'over-engineered' for single-storefronts, leading to navigating around features we don't use. Lastly, the B2B checkout customization remains rigid, and customizing it often requires complex coding. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to simplify complex B2B operations, managing custom price books, quotes, and bulk orders. It handles the complexities of B2B transactions which are more intricate than standard retail, offering native tools for wholesale and efficient transaction management. ### 13. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 ### 14. Powerful for Large-Scale E-Commerce but Costly **Rating:** 4.0/5.0 stars **Reviewed by:** Ansh . **Reviewed Date:** January 31, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love the total flexibility of Adobe Commerce, as it allows me to customize every part of the checkout and product pages to match our brand. The Page Builder is fantastic since it enables our marketing team to update the site without requiring a developer every time. I find the native B2B features incredibly helpful for handling bulk orders. The multi-store management is a huge advantage, making it much easier to run different sites for different countries from one dashboard. The reporting tools are genuinely useful, providing deep insights into sales and customers without the need for extra plugins. These features save us time and money, making the business scalable and allowing us to grow our sales and add new countries without overwhelming the tech side. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The cost is the biggest issue- it's very expensive once you add up licensing and developer fees. Also, the admin panel can be slow and feels a bit outdated. I'd suggest making the interface more modern and 'snappy'. It also needs a simpler setup process because right now, you need a technical expert for even basic changes. It feels a bit too 'heavy' for simple tasks. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce stops site crashes during big sales, handles huge traffic spikes, organizes inventory across multiple international stores, and consolidates disparate tasks into one efficient system. ### 15. Extensibility Done Right **Rating:** 5.0/5.0 stars **Reviewed by:** Manav P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It’s one of the best platforms because of its extensibility, usability, and upgradability. For both customers and agencies, it’s easy to start working with it, and then expand as we go. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I’d like to see more features around generative engine optimization. What I’m looking for is for every store to be available to AI, so it can start exploring the product data and initiate the customer journey from there. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ### 16. Enterprise Powerhouse with Customization Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Kanu P. **Reviewed Date:** January 31, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce for its unparalleled flexibility in handling complex, high-scale enterprise needs. I appreciate its evolution into a composable, headless-driven ecosystem, which has made it even more adaptable and powerful over time. The platform's strength lies in its ability to manage extreme complexity while seamlessly integrating with the Adobe Experience Cloud. This makes it a robust solution for businesses needing to integrate various tools and software, especially for those requiring both B2B and B2C functionalities. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce is known for being complex and demanding. The initial setup is generally considered complex, time-consuming, and requires a high level of technical expertise. It's not an out-of-the-box solution for beginners but a robust platform that needs significant development skills. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves complex eCommerce challenges by offering a flexible, scalable platform that manages large product catalogs, high traffic, and complex business models from a single unified backend. ### 17. Highly Customizable and Easy to Integrate Across Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Chia Y. | Product manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like how flexible it is to customize to support client's needs, and it is highly integrateable with other tools and plugins which makes the cross platform management easy. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Some of the navigation or way finding for functionalities or features are not the easiest to find. I think some of it is for terminology and needing to understand the Adobe Commerce terms. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It helps my client to have a central location to store and pull information from, and be able to manage content within the content builder was an important feature. to minimize the need to switch between a hand full of different tools. ### 18. Flexible, Scalable, and Highly Customizable eCommerce Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Chiara G. | Global Digital Marketing Coordinator - Digital Project manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I like most about Adobe Commerce is its flexibility and scalability, which make it a powerful platform for businesses with complex or evolving eCommerce needs. The ability to fully customize the storefront, product catalog, and checkout experience allows brands to create unique, high‑performing shopping journeys. I also appreciate its robust ecosystem of extensions and integrations, which makes it easy to add new capabilities without heavy development. Combined with Adobe’s advanced marketing, analytics, and personalization tools, it becomes a strong end‑to‑end solution for managing customer experience. Finally, its multi‑site and multi‑store capabilities are a major advantage for organizations that operate in multiple regions or manage several brands - everything can be managed from a single backend with efficiency and consistency. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** While Adobe Commerce is a powerful and highly flexible platform, one of the main challenges is its complexity. Because it offers so many advanced features, it often requires skilled developers for setup, customization, and ongoing maintenance - making it less accessible for teams without strong technical resources. I also find that the cost of ownership can escalate quickly. Between licensing fees, hosting, development, and extensions, the total investment is significantly higher compared to simpler or more modern SaaS eCommerce platforms. Additionally, updates and upgrades can sometimes be time‑consuming and require careful planning to avoid compatibility issues with custom code or third‑party modules. This makes the platform robust but also resource‑intensive. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce helps solve several key challenges related to managing and scaling an eCommerce operation. First, it provides a centralized and highly customizable platform for managing complex catalogs, pricing rules, and multiple storefronts. This is especially beneficial when handling different regions, languages, or brands under one unified system-reducing operational complexity and improving consistency. It also addresses the need for personalized customer experiences. Through its integration with Adobe Experience Cloud tools, it supports tailored promotions, dynamic content, and advanced segmentation, helping improve engagement and conversion rates. Additionally, Adobe Commerce solves issues related to integration and extensibility. Its large marketplace of modules and strong API framework make it possible to connect with ERP, CRM, PIM, and marketing automation systems, creating a more efficient end‑to‑end workflow. Overall, the platform benefits us by enabling greater control, scalability, and optimization of the online shopping journey-while supporting long‑term growth and more data‑driven decision‑making. ### 19. Scalable and Flexible, But Costly Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Marta . | Customer Relationship Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I really found the Content Scheduler to be a great tool, especially since it was easy to learn and work with, even as a Marketing Intern. It was useful for automating content changes, which improved team efficiency and reduced human errors, helping us maintain consistency across various teams and markets. I also appreciated how it supported collaboration by eliminating last-minute or overtime changes. Although I haven't used the App Builder personally, I've heard from developers that it's valuable for supporting our scalability and automation goals, particularly related to CRM. Additionally, I appreciate Adobe Commerce's flexibility and scalability which is crucial for our global company, helping us standardize approaches and scale capabilities across all teams and regions. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The costs were a bit of an issue for us because we moved from a different platform that was cheaper. We didn't see a big growth in sales right after switching. Plus, the platform was complex, and the team had to be trained well, which took a long time. The initial setup was complex and hard to grasp, even though we got guided onboarding and some simplifications for Marketing. A clearer UX would be nicer. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce simplifies global operations, offering flexibility and scalability to standardize approaches and scale capabilities. The Content Scheduler automates content changes, reduces errors, and boosts collaboration. The App Builder supports scalability and automation, particularly with CRM integration. ### 20. Universal B2B and B2C **Rating:** 3.5/5.0 stars **Reviewed by:** inna b. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Use one platform for B2C and B2B website. Advanced B2B capabilities, easy to customize and integrate with 3rd party systems. I love new services that adobe is offering for catalog and marketing capabilities with SaaS platforms. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Not as quick as I would like to setup new websites for smaller clients that need fast time to market. New SaaS offering suppose to solve that problem but it doesn't;t have advanced documentation yet. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Ability to implement B2B and B2C websites for my clients. Easy to customize and integrate with 3rd party systems like CRM, ERP, etc. Continuously working on improvments ### 21. Best e-commerce platform with Highly Customisation **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit K. | Senior Specialist Software Engineering, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like the continuous improvements in Adobe Commerce, especially the enhanced performance with built-in caching, advanced customer and product attribute management, and more flexible promotion and pricing rules. The smooth integration capabilities with ERP and other enterprise systems, along with strong scalability and customisation options, make it a powerful and future-ready e-commerce platform. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Performance optimisation and deployments often require significant technical effort, so better out-of-the-box performance and smoother upgrade paths would help here. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe commerce update there security patches so that it can be protected with cyber attack, integration with ERP also make this easy, Nowdays PWA is best part I see in Magento ### 22. Scalable and Insightful for B2B and B2C Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Avinash S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I deeply appreciate Adobe Commerce for its high level of customization and scalability, which stands out from competitors like WooCommerce and Shopify. Its flexibility allows us to create tailored e-commerce solutions that cater effectively to both B2B and B2C customers, enabling us to handle a broad range of client needs from small to large-scale operations without any hassle. The platform's marketing outreach capabilities are commendable, aiding in effective customer acquisition and retention strategies. Adobe Commerce also excels in providing an engaging and user-friendly interface, which greatly enhances user experience and satisfaction. The robust analytics features are invaluable, offering our clients critical insights into their sales performance, customer interactions, page visits, and product performance. This data-driven approach empowers our clients to make strategic business decisions and optimize their operations. Additionally, the cloud-based architecture of Adobe Commerce simplifies the initial setup process, making it quick and efficient for deployment. Overall, the scalability, analytics, and user-friendly nature of Adobe Commerce make it an invaluable asset for our business operations. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I dislike the limited integration options with other CRM platforms, specifically the lack of integration with Zoho. This limitation makes it less flexible and requires additional workarounds to connect with other tools and platforms that are crucial for my business. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to create customizable and scalable e-commerce solutions for both B2B and B2C clients, ensuring user-friendly interfaces and low downtime. Its analytics feature provides insights for strategic decision-making, enhancing sales performance. ### 23. Easy to Use, Helpful Training Resources for Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Erin E. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Easy to use & plenty of resources to train new employees or brush up on skills as an existing employee. Training courses are very helpful & each adobe team member is beneficial to have. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Haven’t experienced many downsides aside from the fact that the adobe suite is so huge & I would love to use all of it for our business, but it’s expensive. Also need help to optimize our pre existing contract. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Creating a shopping experience for customers to check out their office coffee order seamlessly. Customers have good feedback that site is updated & modern. ### 24. Highly Customizable and Integrative E-commerce Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata V. **Reviewed Date:** January 01, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I've been using Adobe Commerce (formerly Magento Commerce) for 12 years to develop fast-loading, secure, highly customizable ecommerce websites. I appreciate its possibilities for customization, like developing pricing algorithms for the jewelry industry and tweaking the checkout flow. I value the coding standards, layouts, and dependency injections on the tech side. The open-source nature, full customizations, no hidden costs, self-hosting, future-proofing, and a huge supporting community are great for business. I've mainly utilized configurable products as they suit most cases of product configurations. Additionally, inventory management, stock management, ease of use, external third-party integrations, and API support are noteworthy. Also, the initial setup was very easy for me. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The Knockout JS is very time-consuming and tedious to write. Even though I have expertise with it, many of my teammates struggle with it. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce for its robust customization, allowing specific tweaks like pricing algorithms. It enhances projects with strong inventory management, third-party integrations, and API support. ### 25. Meets Most E-Commerce Needs, but Customization Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** Clora Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** feed most of the e-commerce industry needs with features and functions, but overall consider is good for both headless and out of box. A lot of improvement every year as well. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Hard to customized the features with our dev team’s support, some of the new thing on store front required dev code change instead of can be an easy turn on and off **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Friends capture is the one we lately turn on, and we also did entire platform migration.both are kind of smooth and easy to be launched, it is helping the business ### 26. Senior Digital Marketing Specialist **Rating:** 3.0/5.0 stars **Reviewed by:** Ramsey M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that Adobe Commerce allows for customization to best fit business needs and has functions like AI logic to recommend products to customers while shopping. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I feel we are sometimes limited by our own business needs and we often require the need for our development agency to build custom code for us rather than being fully self sufficient. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce provides our customers 24/7 access to self purchase for their office spaces, manage their account dashboards and more while encouraging cross sell upsell opportunities and increasing average order value ### 27. Easy Customization, Minor Sync Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Michał S. | Delivery Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that Adobe Commerce is easy to adjust, customize, and integrate. The platform also makes it straightforward to manage volume and product specifics tailored to client needs and their markets. Additionally, the initial setup was easy, and I appreciate the extra features that come out of the box compared to Adobe Magento Open Source. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I have issues with the synchronization of photos, especially with large photos like 360-degree photos. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce helps manage volume and product specifics tailored to client needs, making it easy to adjust, customize, and integrate. ### 28. Unmatched Flexibility and Scalability for E-Commerce Success **Rating:** 4.5/5.0 stars **Reviewed by:** Tanishk C. | Student, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I appreciate most about Adobe Commerce is its flexibility, scalability, and robust e-commerce capabilities. These qualities allow businesses to completely tailor and expand their online stores to meet their unique needs. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** What I dislike about Adobe Commerce is that it can be complex and resource-heavy, requiring skilled developers and strong hosting. Setting up, customizing, and maintaining it can be time-consuming and costly, especially for small businesses. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce (formerly Magento Commerce) addresses several major challenges in running an e-commerce business. It simplifies managing large product catalogs, handling multiple stores or languages, and supporting both B2B and B2C workflows. Integration with payment gateways, shipping services, and marketing tools further streamlines operations, reducing manual effort and errors. Its flexibility allows businesses to customize the storefront, checkout, and customer experience to suit specific needs, which is particularly helpful for brands with unique requirements. For me, the biggest benefit is that it enables efficient scaling of my online business—I can sell globally, manage multiple stores from a single admin panel, and offer personalized experiences to customers without switching platforms. Additionally, built-in SEO and marketing features help increase visibility and drive sales, making it a comprehensive solution for growing an e-commerce business while maintaining operational control and efficiency. ### 29. Deep Customization, But Complex to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** BRAYLON W. | Military, Military, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce for its deep customization options and the support from the developer ecosystem. I also find it valuable for personalizing shopping experiences and improving conversion and customer experience. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The system is too complex to manage, performance can become an issue, and upgrades and maintenance are painful. The initial setup was not particularly easy. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to create customized shopping experiences, improving conversion rates and enhancing customer experience. ### 30. One-Stop Shop with Smooth Learning Curve, Needs Faster Support **Rating:** 4.0/5.0 stars **Reviewed by:** Suviraj D. **Reviewed Date:** December 04, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I find Adobe Commerce incredibly useful as my one-stop shop. It allows me to manage products and run marketing and promotional campaigns all from a single platform, integrating seamlessly with our existing ERP systems. This integration is particularly beneficial because it offers the flexibility to pull data from the ERP and perform analytics on it, simplifying the management process. What I especially appreciate is the minimal learning curve associated with Adobe Commerce. Even new team members who have no prior experience can get up to speed quickly, which enhances overall efficiency. The platform solves the problem of having disparate systems by centralizing access to data, allowing me to handle everything in one place, making operations much more streamlined. Additionally, the fact that it helps in consolidating various functionalities into one interface is invaluable for saving time and aligning team efforts. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find the customer support process quite slow and inefficient. When I encounter a problem that is specific to the platform, contacting customer support and then waiting for their response tends to consume a lot of time. This can be quite frustrating as it delays the resolution of critical issues. It would be beneficial to have a more expedient solution, like a live AI agent that could provide immediate assistance and fix problems promptly. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce centralizes our operations into a single platform, providing access to all data and simplifying management of products, marketing, and ERP integrations. It resolves the issue of disparate systems and eases new team member onboarding without a steep learning curve. ### 31. Powerful B2B Functionality with High Costs **Rating:** 4.5/5.0 stars **Reviewed by:** BRIJESH S. | Founder **Reviewed Date:** December 04, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I really appreciate the open and extensible platform that Adobe Commerce (formerly Magento Commerce) offers, which is incredibly scalable and serves as a comprehensive solution for different business models. The B2B functionality is a standout feature for me, as it is well-structured, accommodating multiple buyers and approvers, and supports flexible payment options. These features have significantly contributed to improving the overall business workflow and experience. Moreover, the transition from Shopify Plus to Adobe Commerce was driven by a search for a better experience, and it has certainly delivered on that front. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find the cost and maintenance of Adobe Commerce high, which I believe should be lower. The platform requires a significant level of experience to develop effectively, often necessitating a Magento certified developer. This results in a longer development time, which can be quite burdensome. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce offers an open, extensible, and scalable platform suitable for business model solutions. It provides well-structured B2B functionality with multiple buyers and approvers and flexible payment options, enhancing my business processes. ### 32. Simplified Sales Management with Adobe Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Job Leví T. | Analista de Experiencia de Usuario, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like the great capacity that Adobe Commerce (formerly Magento Commerce) has to handle quite large sales volumes. Additionally, I feel that its interface is friendly and sufficiently intuitive, which allows for natural navigation without many interruptions. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Perhaps the ability to manage different seller profiles from the same site and with the same account. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to manage sales, improving the control, handling, and distribution of products. It helped to better manage the large daily sales volume and reduce errors in shipments. ### 33. Extremely Flexible and Scalable but Demands Technical Expertise **Rating:** 4.0/5.0 stars **Reviewed by:** Ankush N. **Reviewed Date:** December 02, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I use Adobe Commerce (formerly Magento Commerce) as a complete end-to-end eCommerce solution, which is invaluable for building, managing, and scaling online stores. I love its unmatched flexibility that allows me to customize almost every part of the eCommerce experience while supporting the business's ability to grow and scale. Its flexibility has been instrumental in handling complex setups, region-based stores, and custom workflows, which other platforms could not support. The platform enables seamless integration of third-party extensions, automation of marketing workflows, optimization of SEO elements, and creation of personalized customer experiences—all from a single platform. Adobe Commerce is particularly beneficial for businesses with growing product catalogs or complex requirements, as it supports advanced product management, multi-store, and multi-language setups, robust SEO capabilities, scalable performance for high traffic, and deep customization through modules and APIs. I appreciate being able to create scalable, personalized, and automated eCommerce environments where marketing, operations, and user experience converge smoothly. Overall, Adobe Commerce stands out for helping me build a powerful and customized eCommerce environment. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find that Adobe Commerce demands more development efforts, technical knowledge, and higher investment to achieve the desired results. It requires strong knowledge of PHP, Magento modular architecture, front-end theming, server optimization, and API integrations. The initial setup was particularly challenging because it required technical expertise in hosting and server configuration. There is also a need for considerable development efforts in checkout customization, theme changes, extensions, and upgrades. Additionally, the setup costs and ongoing maintenance can be high, which might not suit smaller teams or beginners. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to create scalable, customizable eCommerce environments, handling everything from product management to integrations. It supports complex setups, region-based stores, and custom workflows, making it invaluable for businesses with growing catalogs and high traffic needs. ### 34. Powerful, Customizable Platform That Scales with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Nijat I. | Full-stack Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe​‍​‌‍​‍‌​‍​‌‍​‍‌ Commerce is the platform that provides true power to the user over an online store. It appears to be very simple to customize the layouts and product pages and one can easily change things without the site being damaged. Discount rules and product recommendations as marketing features are a great idea and they really lead to an increase in conversions. The platform is very fast and efficient even with thousands of SKUs, which is very important for us. A few payment and shipping integrations are not very easy, but that is what gives a lot of manual work which is saved now. As long as extensions and plugins are allowed, there are almost no limits to what you can imagine so there is no problem with adding new features. The admin panel makes it easy and clear to manage orders and stock and everything is at the same time. In summary, the platform is like a vessel that is big enough for our business to grow and at the same time, it allows us to keep the operations at a manageable ​‍​‌‍​‍‌​‍​‌‍​‍‌level. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The​‍​‌‍​‍‌​‍​‌‍​‍‌ arrangement might be complicated if you lack technical knowledge. Both hosting and performance should be handled with care, otherwise, the pages will load slowly during the spikes in the traffic. If you are not careful, changing the platform can ruin the customizations. A few reporting features seem to be lacking, and you have to get additional modules for advanced analytics. Admin interfaces have lots of features, but new team members can be a little bit overwhelmed with them at the beginning. Managing multiple stores needs some additional work and planning. There are still certain tasks for which you need developer support, even though the platform is mostly user-friendly. It is, however, quite dependable and powerful once it has been set up ​‍​‌‍​‍‌​‍​‌‍​‍‌properly. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** The​‍​‌‍​‍‌​‍​‌‍​‍‌ management of various aspects of the store was spread out over different systems, which led to delays and mistakes. Adobe Commerce brings together product, order, and customer data, so there are no more hiccups in the flow of work. It is very easy to apply promotions and upsells, which in turn helps the revenue. Understanding customers’ behavior and purchase history gives the business valuable insights. Activities that were done manually and took several hours are now automated. As the business expands, the platform will continue to be able to accommodate the growth without the need for a complete overhaul. Making decisions is facilitated by reporting and dashboards and they are quicker and more informed. In essence, it is time-saving, error-reducing, and structured growth of the business is ​‍​‌‍​‍‌​‍​‌‍​‍‌helped. ### 35. Highly Customizable and Powerful, But Setup Can Be Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Sree K. | Software Engineer II in Test, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I appreciate most is how customizable everything is. From the storefront and checkout process to the product pages, nearly every aspect can be adjusted to suit your preferences. The extensive library of extensions and add-ons means that whenever I need a new feature or integration, I can usually find something suitable. It’s especially effective for managing large inventories and numerous product variations, and I find its flexibility with promotions and discounts to be a major advantage. Once you become familiar with the system, it feels very powerful, and having the ability to fine-tune the details allows me to keep everything operating just the way I want. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Honestly, at times it feels a bit too complicated, and there’s definitely a learning curve. Setting everything up, especially when you want custom features, can be slow, and I’ve found myself spending a lot of time troubleshooting minor issues. The admin interface isn’t always very intuitive, and performance can suffer if you don’t optimize or if you add too many extensions. Keeping everything updated and making sure it all stays compatible can be a hassle, and while support is helpful, it could be quicker. Overall, once it’s up and running, it works well, but I really wish it were easier to manage on a daily basis. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** This platform allows me to manage every aspect of my online sales in one place, so I no longer need to switch between different tools for handling products, orders, payments, and inventory. With all these features integrated, I save time and can keep everything organized, even when our product catalog grows large. It’s also much simpler to customize how we display products and set up promotions, which helps our store stand out and gives us the flexibility to experiment with new marketing ideas. The reporting tools are especially useful for tracking sales and identifying trends, enabling me to make more informed decisions. Overall, it makes running the shop more efficient and helps me respond quickly when things change. ### 36. Flexible and Powerful, But Complex Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit T. **Reviewed Date:** November 21, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love Adobe Commerce for its incredible flexibility. It allows me to customize almost everything to meet the specific needs of my online store without compromising performance. Managing a large catalog is a breeze, and I appreciate that the platform remains stable even during high traffic surges. The built-in features reduce the need for third-party tools, which streamlines operations and saves time. I find extensions and themes to be particularly valuable, as they enable me to enhance the store's features and aesthetics without extensive coding, making integration smooth and trouble-free. The ability to add features like improved search, shipping, and marketing tools quickly and effortlessly enriches the platform's usefulness in daily operations. I also appreciate how well Adobe Commerce integrates with other tools such as payment gateways and email marketing platforms, which simplifies managing my store. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce sometimes feels heavy and complicated. Some features require extra steps, and significant updates can be slow or cause compatibility issues with extensions, necessitating time-consuming fixes. The interface can be challenging, and smooth performance often requires extensive server tuning. The initial setup isn't easy and demands technical expertise, occasionally needing developer assistance. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce for managing a detailed ecommerce store, simplifying catalog management and stability during high traffic. It allows deep customization and integrates well with extensions, reducing manual work and saving time in daily operations. ### 37. Unlimited Customization with Seamless Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Akshat S. | Strategy and Distribution Development **Reviewed Date:** November 21, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love how Adobe Commerce gives me unlimited control over my online store fronts, checkout processes, and product types, differentiating it from platforms like Shopify, where restrictions can be more pronounced. The fact that its user interface is not confined by templates truly allows me to provide a unique and enriching experience to customers, thereby elevating their overall experience and effectively driving conversions without requiring extensive development work. Running my retail handcraft store, CraftwithNeetu, I find the ability to create rich, detailed product pages to be incredibly valuable, especially for customers interested in handicrafts who look for visual clarity and storyteller's descriptions. Adobe Commerce's features such as high-resolution image handling, multifaceted craftsmen descriptions, and story sections about materials and artisans significantly enrich the customer experience. Furthermore, its robust checkout options, including one-page checkout, multiple payment methods, guest checkout, and auto-filled details, enhance customer convenience and contribute to a higher conversion rate. These elements combined make Adobe Commerce not only user-friendly but also a powerful tool for fostering business growth. While the initial setup is more involved compared to more plug-and-play platforms like WooCommerce, the customization and scalability it affords my business are absolutely worth the investment. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The initial setup of Adobe Commerce was not as simple as plug-and-play platforms like WooCommerce, indicating a steeper learning curve or complexity in getting started. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce gives me control over design and features with limited restrictions, enhancing customer experience with rich product pages and a seamless checkout process, important for my handicraft store's success. ### 38. Seamless Adobe Experience Cloud Integration with Enterprise-Grade Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Simone I. | Digital Marketing Technology Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Integration with our stack (Adobe Experience Cloud). Omnichannel/multi‑site capabilities (language/geogrphies). Scalability / performance for enterprise volumes. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** High degree of customization required in complex omnichannel scenarios. Limited out‑of‑the‑box omnichannel in-store capabilities. Complexity in operational workflows (editorial, CRM, e‑merch). **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Consistency between content, campaigns, and commerce experiences. Faster adaptation to seasonal storytelling without rebuilding pages. Better cross‑channel journeys and workflows. ### 39. Empowers Independence, Needs a Modern UI **Rating:** 3.5/5.0 stars **Reviewed by:** Dream F. | Head of Business Process Automation and Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that I can do a lot of things in the admin panel without involving developers. It saves me time and makes me more independent. The initial setup was also easy, which is a big plus. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** the interface is quite old **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to create simple e-commerce websites without heavy customization. It saves time and makes me more independent by allowing me to handle many tasks in the admin panel without developers. ### 40. Unmatched Flexibility and Power for Enterprise E-Commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya P. | Senior Manager - Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce excels as a powerful, enterprise-grade platform best suited for large and rapidly scaling businesses, especially those with complex B2B needs. Its greatest strength lies in its unparalleled flexibility and scalability, providing deep customization options and the robust architecture necessary to handle large catalogs and high transaction volumes. Furthermore, its native B2B tools—including company accounts, custom pricing, and quoting—are market leaders, and the seamless integration with the broader Adobe Experience Cloud offers advanced AI-driven personalization and content management capabilities, making it a comprehensive solution for sophisticated digital experiences. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The main dislikes of Adobe Commerce center on its high total cost of ownership (TCO) and inherent complexity. The platform requires significant investment, not just in substantial annual licensing fees, but also in specialized, expensive development resources for both initial setup and ongoing maintenance, making it cost-prohibitive for smaller businesses. Furthermore, its complex architecture leads to a steep technical learning curve and a much longer time-to-market compared to more streamlined SaaS alternatives, which can delay deployment and increase reliance on external experts **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** As a user interacting with a store built on Adobe Commerce, what I appreciate most is the feeling of effortless, customized efficiency, especially when dealing with a large brand or B2B buying. When I search for a product, the Adobe Sensei-powered search finds exactly what I need instantly, making the site feel smart and intuitive. If I am a regular customer, the site feels like it remembers me, thanks to seamless personalization and integrations with Adobe Analytics, showing me relevant products and promotions right away. Crucially, as a B2B buyer, I love the way the platform handles my complexity: I log in and immediately see my custom contract pricing and exclusive catalogs, and the process of requesting a quote or submitting a large Purchase Order is surprisingly fast and error-free. Ultimately, I benefit from a reliable, high-performance experience that makes buying complicated or high-volume goods simple. ### 41. Unmatched Flexibility and Scalability for Enterprise E-Commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad A. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What stands out most is its unparalleled flexibility and scalability. Because of its open-source foundation (Magento Open Source), developers have deep granular control to customize literally every aspect of the platform, from the frontend user experience to complex backend business logic and integrations. This allows businesses to build truly unique and tailored shopping experiences that other platforms can't support. Its robust architecture is built to scale, capable of managing massive product catalogs (hundreds of thousands of SKUs) and handling high-volume enterprise-level traffic. The rich, out-of-the-box feature set, especially for B2B (like customer-specific pricing, quote management, and company accounts), is far more comprehensive than most competitors, providing a solid foundation for complex operations. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The primary drawback is its significant complexity and high total cost of ownership (TCO). This is not a platform for small businesses or teams without dedicated technical support. It has a very steep learning curve and requires specialized, and often expensive, Adobe Commerce developers to manage, customize, and maintain. Beyond the high licensing fees for the Commerce edition, the platform is resource-intensive, demanding robust and costly hosting environments to run efficiently. Simple updates or even minor customizations can be time-consuming and technically challenging, leading to high ongoing maintenance costs and a slower time-to-market for new features compared to simpler SaaS platforms. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** What stands out most is its unparalleled flexibility and scalability. Because of its open-source foundation (Magento Open Source), developers have deep granular control to customize literally every aspect of the platform, from the frontend user experience to complex backend business logic and integrations. This allows businesses to build truly unique and tailored shopping experiences that other platforms can't support. Its robust architecture is built to scale, capable of managing massive product catalogs (hundreds of thousands of SKUs) and handling high-volume enterprise-level traffic. The rich, out-of-the-box feature set, especially for B2B (like customer-specific pricing, quote management, and company accounts), is far more comprehensive than most competitors, providing a solid foundation for complex operations. ### 42. Stable, Customizable Platform for B2B and Multi-Store Success **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil G. | Web Development | Shopify_2.0 | Shopify_Plus **Reviewed Date:** November 15, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I have found Adobe Commerce (formerly Magento Commerce) to be an excellent platform for managing a variety of ecommerce projects, especially those with B2B and multi-store requirements. The platform stands out for its powerful features and grants full control over customization, workflows, and user experience. One of the aspects I appreciate the most is its flexibility, as it allows customization of nearly every part of the store to meet specific business needs. Adobe Commerce excels in delivering flawless service for B2B requirements like custom pricing, customer groups, bulk ordering, and maintaining separate catalogs. Additionally, its ability to manage multiple storefronts smoothly from a single admin portal is invaluable. In terms of performance, scalability, and security, Adobe Commerce impressively supports enterprise-level projects by effectively handling large catalogs and high traffic once optimized. Overall, it is a stable, customizable, and scalable ecommerce solution for businesses aiming for long-term growth. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The platform is complex for beginners and requires skilled development, which can be a hurdle for those without the necessary technical expertise. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to manage B2B clients, handle multiple stores, and maintain large product catalogs. It allows for custom workflows and pricing, ensuring long-term scalability and impressive security features. ### 43. Flexible, Powerful, But Requires Technical Expertise **Rating:** 4.0/5.0 stars **Reviewed by:** Abdul U. **Reviewed Date:** November 14, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love how flexible and customizable Adobe Commerce is, allowing me to tailor almost every part of my online store, from design to checkout, to fit my exact needs. I greatly appreciate its power and scalability, which support advanced features without limiting my business growth. The platform supports all essential e-commerce features, like managing products, orders, inventory, customer accounts, payments, and promotions, and helps centralize and streamline my entire e-commerce workflow. It proficiently handles large product catalogs and orders, keeps inventory updated, and ensures a smooth checkout experience. Automation of tasks like promotions, reports, and customer management saves me a lot of time and effort, keeping the store running smoothly. I also value its ability to integrate with other tools, such as payment gateways, shipping providers, analytics tools, and marketing extensions, further enhancing the overall shopping experience. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Some areas that could be improved are the complexity and maintenance requirements. Adobe Commerce can feel heavy, and setting up or customizing certain features often needs technical skills. It would be helpful if the platform were easier to configure and required fewer developer resources. The initial setup wasn’t very easy. It required some technical knowledge and developer support. Once everything was configured properly, it became smooth, but the starting setup definitely needed expertise. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to centralize and streamline my e-commerce workflow, manage products, orders, inventory efficiently, and automate tasks like promotions and reports, saving time and offering a smooth checkout experience. ### 44. Flexible and Scalable, Yet Costly and Complex **Rating:** 4.0/5.0 stars **Reviewed by:** Ansh R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, giving me full control over functionality, performance, and customer experience. It helps me scale easily, manage complex products, run multiple stores, and customize everything to fit my business needs. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The initial setup was complex and required experienced developers. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves scalability, complex catalog management, multi-store operations, and advanced customization challenges for my growing e-commerce business. ### 45. Highly Customizable for Growing E-Commerce Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Khusrav N. **Reviewed Date:** February 13, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love the extensive customization and the ability to tailor the site to my specific brand needs. Customization allows us to automate complex workflows and integrate with our existing ERP and CRM systems seamlessly. The initial setup of Adobe Commerce was very easy. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The backend interface can feel cluttered and slow when managing a very large number of product attributes. I'd like more built-in automation for SEO metadata updates to reduce manual entry. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to manage and scale my e-commerce store, customize workflows, and integrate with ERP and CRM systems. It supports extensive customization, enabling tailored branding and automation. ### 46. Comprehensive Product Management, Lacks Frontend Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Zoi P. | Frontend Developer **Reviewed Date:** December 12, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like how Adobe Commerce (formerly Magento Commerce) is created with the logic of complex product management in mind, which can cover the most complicated cases. I also like the different store view configuration and the ease of managing product data. Adobe Commerce provides easy product management, allowing product custom configuration and multiple store views, with multiple modules to extend capabilities. The initial setup was quite easy too. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I don't like the frontend configuration. PageBuilder is very limited and slow. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to build e-commerce websites with easy product management, custom configurations, and multiple store views, enhancing capabilities with various modules. ### 47. Poweful Features That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed O. | Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce is powerful and feature-rich, offering flexibility, scalability, and strong integrations that make it ideal for complex e-commerce needs. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Limited native frontend capabilities and reliance on external solutions make development complex, slowing performance and increasing implementation effort. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves complex e-commerce challenges by providing a flexible, scalable platform with rich features. It streamlines operations, supports integrations, and enables efficient management of products, orders, and customer experiences. ### 48. A Highly flexible enterprise e-commerce platform that demands investment **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket D. | Graphic Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I've been working with adobe commerce to power our multi brand online store network, and I've found several things that stand out:- 1. The level of customization is remarkable, I can tweak almost every part of store front, checkout flows, product attributed and back-office workflows. 2.It scales extremely well for large catalogs, multiple storefronts, and international markets. We moved from 10,000 AKUs to over 250,000 with minimal friction. 3. Integration capabilities are strong. We hooked into our ERP, CRM, marketing automation and custom logistics system. 4. From Digital marketing angle, Adobe commerce gives great SEO control, layout freedom, and ability to build tailored experiences rather than being limited by rigid systems. 5.The ability to run multiple stores under one instance, with different languages, currencies, pricing has been a massive time saver for our operations. 6. Setting it up wasn't plug and play. But once the initial configuration was done managing it became straightforward. 7. Whenever we faced any deployment or integration issues, the customer support guided us clearly. 8. We used adobe commerce every single day, from managing orders and updating inventory to running marketing campaigns and checking analytics. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Because of this flexibility and power the learning curve is steep. It took our team weeks to get fully comfortable. It requires significant technical resources for implementing, hosting, performance tuning and maintenance... not ideas for smaller teams without dev support. The cost is high. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I primarily used adobe commerce for a multi-brand retail business operating across Europe and Asia. We manage several storefronts (each with unique language , currency, promotions) from one backend. Product catalog updates, global inventory sync, custom shipping/fulfillment logic... It all runs through this platform. Because everything is integrated (ER, Commerce, CRM, Analytics), changed in one place reflect across the system smoothly. ### 49. Robust, Scalable eCommerce Solution—Steep Learning Curve for New Users **Rating:** 5.0/5.0 stars **Reviewed by:** Mansoor K. | Business Analyst II, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce is a flexible scalable platform, which can take heavy loads and customisations, adhering the industrial standards performance and compliance integrated with the platform. The platform offers a complete solution who are looking for end to end eCommerce flow, be it curation of product, setting up infra to marketing and adding up payment platforms by adhering to industrial compliance. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** New user needs to use the platform to get used to, is not very intuitive. At least a Business practitioner certificate will help the user to understand all the modules and settings. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I set up the platforms for the clients who doesn't know how to deal with Adobe Commerce, make the platform work and behave as per the clients requirements. ### 50. Adobe commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It's highly customizable. I love that you can easily create multiple stores and manage it all differently. it's also fast to set up new stores and have that configured differently **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also no basic training to help non-developers learn how to use the program. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** we currently have multiple stores selling in all different ways based on the brand needs. It helps that they are all in the same platform and we can manage the product for each stores separately. ## Adobe Commerce (formerly Magento Commerce) Discussions - [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) - 2 comments, 1 upvote - [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) - 2 comments, 1 upvote - [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) - 1 comment, 1 upvote - [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) - 1 comment, 1 upvote - [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) - 1 comment, 1 upvote - [View Adobe Commerce (formerly Magento Commerce) pricing details and edition comparison](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+14%3A32%3A25+-0500&secure%5Bsession_id%5D=4b8d81c0-b12b-40a0-bdf8-e425779edb11&secure%5Btoken%5D=28cdb710d97a9be2e411e82982f9ee8d129a5ab991bbb8f3523c65921d1136b2&format=llm_user) ## Adobe Commerce (formerly Magento Commerce) Integrations - [Act-On](https://www.g2.com/products/act-on/reviews) - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews) - [Adobe Real-Time CDP](https://www.g2.com/products/adobe-real-time-cdp/reviews) - 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Product Search - Product Display - Media File Storage - Web Content Management **Administration** - Reporting - Cart Management - Shipping Information Collection **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Templates** - Library - Customization - Optimization **Analytics** - Reports & Analytics - Customer Data **Integrations** - Payment Gateway Integration - E-commerce Platform Integration - Email Integration **Generative AI** - AI Text Generation - AI Text Summarization **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Cart Management** - Multi Cart - Products - Templates - Embed **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Multichannel** - Web - Email - Mobile **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Adobe Commerce (formerly Magento Commerce) Alternatives - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (544 reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) - 4.4/5.0 (281 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,912 reviews)