--- title: ShipEngine Reviews meta_title: 'ShipEngine Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ShipEngine works for a business like yours. aggregate_rating: rating_value: 1.8 review_count: 2 scale: '5' date_modified: '2026-09-17' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ShipEngine Reviews **Vendor:** ShipStation Global **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 1.8/5.0 **Total Reviews:** 2 ## About ShipEngine ShipEngine levels the playing field by helping brands to turn everyday logistics problems into solved problems through a flexible, API-first approach so they can focus on what really mattersthe consumer experience. ## ShipEngine Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users dislike:** - Users often face **complexity issues** with ShipEngine, making simple tasks like credit card updates frustrating and time-consuming. (1 reviews) - Users experience **poor customer support** , facing frustrating delays and unhelpful responses from ShipEngine's assistance team. (1 reviews) - Users experience significant frustration with **software bugs** that disrupt simple tasks, leading to unresolved issues and poor support. (1 reviews) ## ShipEngine Reviews ### 1. I STRONGLY SUGGEST YOU AVOID THIS COMPANY **Rating:** 0.0/5.0 stars **Reviewed by:** Vincent G. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ShipEngine?** I am sorry but there was nothing I liked about ShipEngine. My experience was very poor **What do you dislike about ShipEngine?** This terrible glitchy company inserted themselves into the Discogs website and took control of the option to purchase shipping labels on Discogs. Sadly with ShipEngine the simple task like updating a credit card has become a nightmare because of the ShipEngine software and team of helpers. As well no workaround, no solution and no resolutions found by anyone posting about this problem online. To add insult to injury ShipEngine's platform Merchant Support Specialist Mike H was a pure disappointment. Our exchanges were grueling. He was also dismissive, tone deaf and unnecessarily dragged out the solution for weeks and weeks. This company can be a black hole once you have any problem whatsoever with their glitchy system. Their help team feel like third world BOTS. The help rep felt smug and a know it all. Made me wish ShipEngine would disappear off Discogs so I could buy shipping labels without so much stress. Vincent Gallo August 2025 **What problems is ShipEngine solving and how is that benefiting you?** ShipEngine has become a problem not a solution ### 2. ShipEngine Workflow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 21, 2024 **What do you like best about ShipEngine?** The best thing about ShipEngine as a platform is that it allows you to connect an API to use carriers from an external platform. **What do you dislike about ShipEngine?** New pricing policy limiting functionality to $0 plan **What problems is ShipEngine solving and how is that benefiting you?** To be able to ship with several carriers from the same platform. - [View ShipEngine pricing details and edition comparison](https://www.g2.com/products/shipengine/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-21+04%3A04%3A00+-0500&secure%5Bsession_id%5D=2fb0d421-3e01-4243-99d6-8666d22c85dd&secure%5Btoken%5D=ce3178bb4d0d22c5ea9f4bcc49a9d0a73a847d8bed1f2f4be02b94e34c9b776f&format=llm_user) ## ShipEngine Features **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation ## Top ShipEngine Alternatives - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (316 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (270 reviews)