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Adobe Commerce (formerly Magento Commerce) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Adobe Commerce (formerly Magento Commerce) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Adobe Commerce (formerly Magento Commerce), and what problem is it built to solve?

Adobe Commerce is used to build and run online stores, with users applying it to manage product catalogs, orders, and storefronts. It is especially useful when an e-commerce operation needs to support complex products, custom workflows, or multiple stores from one platform.

What languages does Adobe Commerce (formerly Magento Commerce) support?

Adobe Commerce supports 43 languages, including Arabic, Basque, Bulgarian, Catalan, and Chinese (Simplified), and others.

What company sizes and industries is Adobe Commerce (formerly Magento Commerce) the best fit for?

Adobe Commerce appears most aligned with small and mid-market organizations, with enterprise teams also represented. Retail, technology, and manufacturing are among the industries most often reflected in positive user experiences.
  • Company sizes: Small businesses and mid-market organizations are prominent, with enterprise organizations also represented.
  • Industries: Retail, information technology and software, and manufacturing are recurring segments.

How long does it take to implement Adobe Commerce (formerly Magento Commerce) across a team?

Implementation timelines vary with the scope of the store and its customization needs; reported launches commonly span several months, with some taking longer.
Time to go live Relative frequency
6–12 months Common
3–6 months Also common
1–3 months Reported
More than 12 months Reported for longer projects

What customer support options does Adobe Commerce (formerly Magento Commerce) provide, and how do users find the overall support experience?

The available information does not specify support channels. The support experience is mixed: users appreciate helpful, responsive assistance in some cases, while others describe slow responses or difficulty resolving technical issues.

What is the experience like for teams switching to Adobe Commerce (formerly Magento Commerce) from another tool?

Teams switching to Adobe Commerce often want more control and flexibility than their previous platform could provide, particularly for larger catalogs, custom storefronts, B2B needs, or multiple stores. Moves from hosted storefront tools such as Shopify and WooCommerce, as well as from older or custom-built systems, can bring those capabilities, but the transition may require substantial technical effort and a longer setup.

What features or capabilities could make Adobe Commerce (formerly Magento Commerce) even more useful?

Adobe Commerce users value its flexibility, while improvements that reduce everyday implementation and maintenance effort could make it more practical for more teams.
  • Simpler administration: Make routine edits and configuration easier to find and complete without developer help.
  • Smoother upgrades and extension compatibility: Reduce the testing and troubleshooting needed to keep customizations and add-ons working after updates.
  • Clearer reporting and analytics: Make common business insights easier to access and interpret without extra tools or custom development.

Is Adobe Commerce (formerly Magento Commerce) considered safe and secure for handling data?

Security experiences are mixed. Users value security updates and describe confidence in the platform’s security capabilities, while also noting that keeping a customized store patched and maintained takes ongoing technical attention. Concerns about vulnerabilities and older, unsupported versions make it important to account for security upkeep in the operating plan.

Adobe Commerce (formerly Magento Commerce) Reviews (636)

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Reviews

Adobe Commerce (formerly Magento Commerce) Reviews (636)

View 1 Video Reviews
4.0
636 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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GJ
Gurunath J.
Search Engine Marketing Specialist
Mid-Market (51-1000 emp.)
"Adobe Commerce Review"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

What I love most about Adobe Commerce is its flexibility. It lets me customize everything to fit my business perfectly. The integration with Adobe's tools is seamless, and the platform scales easily as I grow. Plus, the powerful analytics help me make smarter decisions. It's a game-changer! Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

It has been very easy to use and implement. I have been using it frequently for the past 3 years now and I don't have any dislikes really. Review collected by and hosted on G2.com.

Arushi B.
AB
Arushi B.
Lead Technical Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Catalyst for Online Store Success with Great Support"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like Adobe Commerce (formerly Magento Commerce) for its catalog management, endless customization, and customer support. The initial setup was super easy because we use the cloud version of it. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

improvement area - inbuilt debugging and inbuilt reporting. Review collected by and hosted on G2.com.

Raza R.
RR
Raza R.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Highly customizable with great integration flexibility"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Firstly what love the most about the Adobe commerce is its customizability. and then I would say the extensive integration flexibility it offers is great. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

I would say the cost, as it’s pretty expensive. Secondly I would say it’s very technical, so need to have a developer to rely on which is again adding to my costs. Review collected by and hosted on G2.com.

Yashraj  G.
YG
Yashraj G.
Digital Marketing Analyst
Mid-Market (51-1000 emp.)
"Enterprise Flexibility with Steep Learning Curve"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like Adobe Commerce (formerly Magento Commerce) for its enterprise-grade flexibility and scalability, which really helps in managing enterprise-level e-commerce with custom workflows. It has robust B2B features and the ability to manage multiple storefronts from a single platform. I also appreciate the custom pricing tiers, quote management, and accommodating company account structures. While the initial setup can be complex, the flexibility it offers makes it worthwhile. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

The steep learning curve. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
EI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Fast, Feature-Rich Updates That Keep Getting Better"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

New features. Speed. Quick time to market. The new ai stuff and saas focus is helpful for my business and I think pertinent for Adobe to stay relevant Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

More b2b focus is needed. What they're doing is a step in the right direction but it still has a ways to go to compete. I'd like to see more shopify- like features Review collected by and hosted on G2.com.

Brendan B.
BB
Brendan B.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Flexible Platform with Customization Capabilities, Minor CMS Improvements Needed"
4.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I really like Adobe Commerce's ability to adapt to our business needs. As a manufacturing company with specific rules and integrations, being able to customize the platform to align with our offline operations is incredibly valuable. This flexibility saves us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

The page builder is pretty basic. It would be nice if there could be a little bit more features for the page builders for the CMS. Review collected by and hosted on G2.com.

Ashish S.
AS
Ashish S.
Mid-Market (51-1000 emp.)
"A Reliable Ecommerce Solution with Great Add-Ons"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I find Adobe Commerce effective for developing web pages, especially in enhancing the formal coding of landing pages. I also appreciate the tool's ability to handle e-commerce tasks and deal with data more effectively. The add-ons, including pop-ups, are useful for making ads stand out. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

at the heavy data trafic, sometimes it collapse Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Powerful for Large Catalogs, But Requires Technical Know-How"
3/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I think Adobe Commerce is a capable platform with tons of capabilities. It can handle tons of variants and sku's and just keep on working. Great for large catalogs with lots of variants. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Its a complicated platform to work with at times and is not something you would want to use if you don't have coding knowledge. I believe that most companies that use this platform understand this. Review collected by and hosted on G2.com.

JF
Jenyfer F.
"Quick, Complex, and Complete: Indispensable!"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I really like the speed of Adobe Commerce. It is a very complex system, but even so, I consider it one of the best. I also appreciate that it has a lot of advanced tools, which helps a lot with the sales of my clothes. At first, I found it a bit difficult to handle, but now that I've learned, I can't live without it. It is a complete and very professional software. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

On the other hand, they are not so cheap and require a more powerful computer, so they are not as accessible to everyone. But, if you need quality and want to work more professionally, Adobe programs really deliver an incredible result. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Empowers Marketing with Flexibility, Personalization, and Seamless Integration"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

As a Digital Marketing Manager, what I appreciate most about Adobe Commerce is how well it supports marketing and customer experience goals. The platform gives us a lot of flexibility to personalize content, manage promotions, and optimize the entire buyer journey. It handles large product catalogs and multiple storefronts effortlessly, which helps us scale our campaigns without any technical limitations. I also love how seamlessly it integrates with marketing tools and analytics, making it easier to track performance and make data-driven decisions. Overall, Adobe Commerce gives me the right mix of creativity, control, and reliability to drive better results for our project. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

While Adobe Commerce is a powerful and feature-rich platform, it can sometimes feel complex and requires a strong technical team for customization and maintenance. Implementing new features or making advanced design changes can take more time compared to simpler eCommerce solutions. Additionally, the overall cost including hosting, development, and ongoing support can be quite high for smaller businesses. However, once everything is set up properly, the long-term value and scalability still make it a strong choice for enterprise-level projects. Review collected by and hosted on G2.com.

Questions about Adobe Commerce (formerly Magento Commerce)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Bhavi T.
BT
Bhavi T.
•
Last activity over 4 years ago

Why Magento Comes with So many Releases frequently?

GU
Guest User
•
Last activity 8 months ago

What is Adobe Commerce (formerly Magento Commerce) used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

14 months

Average Discount

9%

Adobe Commerce (formerly Magento Commerce) Comparisons
Adobe Commerce (formerly Magento Commerce) Features
Checkout Process
Shipping Options
Tax Display and Processing
Recommendations / Personalization
Promotions and Discounts
Customization
Integrations to Add-on Tools
User Management
Content Management
Product Configuration
Product Search and Filtering