# Adobe Commerce (formerly Magento Commerce) vs BigCommerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BigCommerce excels in **ease of setup** , with many users highlighting its intuitive onboarding process and straightforward website creation. One user mentioned, "Big Commerce makes creating, setting up, and running a website fairly easy and is well priced."
- **Users say** Adobe Commerce offers impressive **flexibility** for integrating with various technologies, making it a strong choice for businesses with complex supply chain needs. Reviewers appreciate its rich feature set for managing product catalogs and promotions, stating, "The flexibility it offers to integrate with other technologies in the supply chain is commendable."
- **According to verified reviews** , BigCommerce stands out for its **customer support** , with users praising the availability of US-based support and quick response times. One user noted, "Their support is excellent and US Based," which contributes to a reliable user experience.
- **Reviewers mention** that Adobe Commerce provides a robust **feature set** for evolving eCommerce requirements, making it suitable for businesses that need to adapt quickly. Users highlighted its capabilities in handling promotions and integrations, saying, "I like most about Adobe Commerce is its rich feature set for managing online stores."
- **G2 reviewers report** that BigCommerce has a significant advantage in **ease of use** , with a higher score compared to Adobe Commerce. Users appreciate the platform's user-friendly interface, which simplifies daily operations, as one user remarked, "I like the ease of setup, the API integrations, and the pricing model."
- **Users say** that while Adobe Commerce offers strong **customization options** , it may require more technical expertise to fully leverage its capabilities. Reviewers noted that the platform's versatility can come with a steeper learning curve, contrasting with BigCommerce's more accessible approach for small businesses.



---
## Frequently Asked Questions

### What is the difference between BigCommerce vs Adobe Commerce (formerly...?

BigCommerce stands out for ease of use and support, while Adobe Commerce (formerly Magento Commerce) is recognized for its customizability and flexibility.

| [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) |
| --- | --- |
| 4.2/5 (580 reviews) | 4.0/5 (623 reviews) |
| Small-Business | Small-Business |
| 8.3 | 6.5 |
| 8.3 | 7.2 |
| Ease of Use (40 all-time mentions) | Customizability (43 all-time mentions) |



### How do the pricing models of BigCommerce and Adobe Commerce (formerly... compare?

BigCommerce is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Adobe Commerce (formerly Magento Commerce).

- **BigCommerce:** In recent reviews, many cite competitive pricing and strong value for the features provided, though some mention costs can rise with add-ons and scaling.
- **Adobe Commerce (formerly Magento Commerce):** Reviewers frequently note high total cost of ownership, with additional expenses for development, maintenance, and upgrades.
- **Switching reasons:** Several reviewers switched from Adobe Commerce (formerly Magento Commerce) to other platforms due to complexity and ongoing costs, while BigCommerce is often chosen for its predictable pricing and lower technical overhead.



### What are the best alternatives to BigCommerce and Adobe Commerce (formerly...?

The top three alternatives to BigCommerce and Adobe Commerce (formerly Magento Commerce) are Salesforce B2C Commerce, Shopify Plus, and Salesforce B2B Commerce.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5 (580 reviews) | Small-Business | Competitive pricing, but costs can rise with add-ons | Ease of Use (40 all-time mentions) |
| [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) | 4.0/5 (623 reviews) | Small-Business | High total cost of ownership, resource-intensive | Customizability (43 all-time mentions) |
| [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5 (593 reviews) | Mid-Market | — | — |
| [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5 (872 reviews) | Small-Business | — | — |
| [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5 (301 reviews) | Mid-Market | — | — |



### Which E-Commerce Platforms features should I prioritize when comparing BigCommerce and Adobe Commerce (formerly...?

Buyers should prioritize ease of use, customizability, integrations, product management, and support when comparing BigCommerce and Adobe Commerce (formerly Magento Commerce).

- **Ease of Use:** BigCommerce: 8.4; Adobe Commerce (formerly Magento Commerce): 7.3; 40 all-time mentions for BigCommerce.
- **Customizability:** Adobe Commerce (formerly Magento Commerce): 43 all-time mentions; BigCommerce: 6 all-time mentions for flexibility.
- **Integrations:** BigCommerce: 14 all-time mentions for easy integration; Adobe Commerce (formerly Magento Commerce): strong integration capabilities cited in recent reviews.
- **Product Management:** BigCommerce: 12 all-time mentions; Adobe Commerce (formerly Magento Commerce): praised for advanced catalog and product management in recent reviews.
- **Support:** BigCommerce: 21 all-time mentions for customer support; Adobe Commerce (formerly Magento Commerce): 7.2 Quality of Support score.



### What are the pros and cons of BigCommerce vs Adobe Commerce (formerly...?

BigCommerce's headline strength is ease of use, while Adobe Commerce (formerly Magento Commerce) excels in customizability and flexibility.

- **BigCommerce strengths:** Ease of Use (40 all-time mentions), Customer Support (21 all-time mentions), Easy Integration (14 all-time mentions), Product Management (12 all-time mentions), App Integration (11 all-time mentions).
- **BigCommerce trade-offs:** Limited Customization (12 all-time mentions), Expensive (11 all-time mentions), Difficult Customization (9 all-time mentions), Limited Features (7 all-time mentions).
- **Adobe Commerce (formerly Magento Commerce) strengths:** Customizability (43 all-time mentions), Customization (42 all-time mentions), AI Technology (5 all-time mentions), praised for flexibility and advanced catalog management in recent reviews.
- **Adobe Commerce (formerly Magento Commerce) trade-offs:** Learning Curve (30 all-time mentions), Developer Dependency (27 all-time mentions), Complexity (25 all-time mentions), Complex Coding (19 all-time mentions), User Difficulty (15 all-time mentions), higher ongoing costs and resource requirements cited in recent reviews.



### Is BigCommerce or Adobe Commerce (formerly... better for small businesses?

BigCommerce is the better fit for small businesses, with a stronger focus on ease of use and support for this segment.

- **BigCommerce:** Largest reviewer segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and strong support as key benefits for small business teams.
- **Adobe Commerce (formerly Magento Commerce):** Largest reviewer segment is Small-Business; reviewers note the platform's flexibility but frequently mention a steep learning curve and higher technical requirements, making it less accessible for smaller teams.



### Which E-Commerce Platforms platform has better integrations?

BigCommerce is favored for integrations, with more reviewers citing easy integration and app connectivity.

- **BigCommerce:** Easy Integration (14 all-time mentions), App Integration (11 all-time mentions), Integrations (6 all-time mentions); reviewers highlight straightforward connections to third-party apps and platforms.
- **Adobe Commerce (formerly Magento Commerce):** Recent reviews praise integration capabilities, especially with ERP, CRM, and payment gateways, but no all-time mention counts are supplied.



### How do BigCommerce and Adobe Commerce (formerly... compare on customer support?

BigCommerce scores higher on Quality of Support, with a 1.1-point advantage over Adobe Commerce (formerly Magento Commerce).

- **BigCommerce:** Reviewers frequently praise responsive and helpful customer support, with 21 all-time mentions for customer support and a Quality of Support score of 8.3.
- **Adobe Commerce (formerly Magento Commerce):** Support is described as knowledgeable but sometimes slow or complex, with a Quality of Support score of 7.2 and recurring mentions of developer dependency for advanced issues.



### Which is easier to implement, BigCommerce or Adobe Commerce (formerly...?

BigCommerce is easier to implement, with a 1.8-point higher Ease of Setup score compared to Adobe Commerce (formerly Magento Commerce).

- **BigCommerce:** Reviewers consistently cite straightforward setup, minimal technical requirements, and quick onboarding, reflected in an Ease of Setup score of 8.3.
- **Adobe Commerce (formerly Magento Commerce):** Reviewers note a steeper learning curve, more complex setup, and frequent need for developer involvement, with an Ease of Setup score of 6.5.



### Which product has better Products?

BigCommerce and Adobe Commerce (formerly Magento Commerce) both receive strong reviewer attention for Products, with Adobe Commerce (formerly Magento Commerce) offering more advanced catalog management features.

- **BigCommerce:** Product Management (12 all-time mentions); reviewers highlight ease of adding and managing products, but note some limitations in advanced customization.
- **Adobe Commerce (formerly Magento Commerce):** Advanced catalog and product management features are frequently praised in recent reviews; reviewers cite flexibility in handling complex product structures and attributes.



| | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 622 | 582 | 
| **Largest Market Segment** | Small-Business (58.9% of reviews) | Small-Business (77.1% of reviews) | 
| **Entry Level Price** | Contact Us | $29.00 Per Month | 

---
## Top Pros & Cons

### Adobe Commerce (formerly Magento Commerce)

Pros:
- Features (46 reviews)
- Customizability (45 reviews)

Cons:
- Learning Curve (31 reviews)
- Developer Dependency (27 reviews)

### BigCommerce

Pros:
- Ease of Use (38 reviews)
- Customer Support (20 reviews)

Cons:
- Limited Customization (11 reviews)
- Expensive (10 reviews)

---
## Ratings Comparison
| Rating | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
  | **Meets Requirements** | 8.4 (488 reviews) | 8.3 (492 reviews) | 
  | **Ease of Use** | 7.3 (514 reviews) | 8.4 (495 reviews) | 
  | **Ease of Setup** | 6.5 (340 reviews) | 8.3 (314 reviews) | 
  | **Ease of Admin** | 7.4 (287 reviews) | 8.4 (290 reviews) | 
  | **Quality of Support** | 7.2 (435 reviews) | 8.3 (472 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (264 reviews) | 8.4 (286 reviews) | 
  | **Product Direction (% positive)** | 7.2 (474 reviews) | 7.9 (474 reviews) | 

---
## Pricing

### Adobe Commerce (formerly Magento Commerce)

#### Entry-Level Pricing

Plan: Adobe Commerce Pro

Price: Contact Us

Description: The all-in-one package for merchants of any size or business model.

Key Features:
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure

[Learn more about Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)

#### Free Trial

No

### BigCommerce

#### Entry-Level Pricing

Plan: Core*

Price: $29.00 Per Month

Description: New businesses with up to $30K in annual sales. 
*per month, billed annually

Key Features:
- Up to $30K TTM GMV; plan auto-upgrades to Growth
- Zero fees with Embedded Payment Providers* 
- 24/7 chat & email support*

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.6/10 | 12 |
| **BigCommerce** | N/A | N/A |

#### Visitor Behavior

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Monitoring** | 8.6 (12 reviews) | Not enough data | 
| **Targeting** | 8.2 (11 reviews) | Not enough data | 
| **Guided Selling** | 7.4 (11 reviews) | Not enough data | 

#### Templates

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Library** | 7.9 (11 reviews) | Not enough data | 
| **Customization** | 8.3 (11 reviews) | Not enough data | 
| **Optimization** | 8.2 (11 reviews) | Not enough data | 

#### Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Recommendation** | 7.9 (11 reviews) | Not enough data | 
| **Content** | 7.9 (11 reviews) | Not enough data | 
| **Cart Abandonment** | 7.5 (10 reviews) | Not enough data | 
| **Search** | 7.6 (11 reviews) | Not enough data | 
| **Personalization Engine** | 7.6 (9 reviews) | Not enough data | 
| **Product Recommendations** | 7.6 (11 reviews) | Not enough data | 
| **A/B Testing** | 6.5 (9 reviews) | Not enough data | 
| **Personalized Messaging** | 7.0 (10 reviews) | Not enough data | 

#### Multichannel

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Web** | 7.9 (11 reviews) | Not enough data | 
| **Email** | 7.7 (10 reviews) | Not enough data | 
| **Mobile** | 7.2 (9 reviews) | Not enough data | 

#### Administration 

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Marketing Campaigns** | 6.8 (10 reviews) | Not enough data | 
| **Reports & Analytics** | 6.7 (10 reviews) | Not enough data | 
| **User Data** | 7.0 (11 reviews) | Not enough data | 
| **Integrations** | 7.6 (9 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.9/10 | 24 |
| **BigCommerce** | N/A | N/A |

#### Merchandising

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Product Recommendations** | 8.1 (20 reviews) | Not enough data | 
| **Product Search** | 7.7 (22 reviews) | Not enough data | 
| **Product Display** | 8.2 (22 reviews) | Not enough data | 
| **Media File Storage** | 7.8 (20 reviews) | Not enough data | 
| **Web Content Management** | 7.4 (22 reviews) | Not enough data | 

#### Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Reports & Analytics** | 8.0 (22 reviews) | Not enough data | 
| **Customer Data** | 8.0 (22 reviews) | Not enough data | 

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Integrations** | 7.9 (23 reviews) | Not enough data | 
| **Dashboard** | 8.3 (23 reviews) | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 8.5/10 | 11 |
| **BigCommerce** | N/A | N/A |

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Reporting** | 8.3 (8 reviews) | Not enough data | 
| **Cart Management** | 8.3 (9 reviews) | Not enough data | 
| **Shipping Information Collection** | 8.2 (10 reviews) | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Refund Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 

#### Integrations

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Payment Gateway Integration** | 8.5 (11 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 8.8 (10 reviews) | Not enough data | 
| **Email Integration** | 8.8 (10 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Shipping Services Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Cart Management

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Multi Cart** | 8.3 (9 reviews) | Not enough data | 
| **Products** | 9.3 (9 reviews) | Not enough data | 
| **Customizable Templates** | 8.5 (8 reviews) | Not enough data | 
| **Embed** | 8.3 (8 reviews) | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Abandoned Cart Saver** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Payment Options** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Rewards Points** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.8/10 | 416 |
| **BigCommerce** | 7.7/10 | 426 |

#### Headless Commerce

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Decoupling** | 8.1 (43 reviews) | 7.4 (85 reviews) | 
| **REST APIs** | 8.4 (42 reviews) | 7.8 (93 reviews) | 
| **Data Orchestration** | 7.9 (39 reviews) | 7.6 (90 reviews) | 
| **Customization** | 8.6 (44 reviews) | 7.5 (103 reviews) | 
| **Extensibility** | 8.6 (46 reviews) | 7.5 (92 reviews) | 

#### Generative AI

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **AI Text Generation** | 8.3 (23 reviews) | 7.2 (53 reviews) | 
| **AI Text Summarization** | 8.1 (23 reviews) | 7.3 (52 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (16 reviews) | 5.2 (9 reviews) | 
| **Cross-system Integration** | 7.8 (18 reviews) | 6.2 (11 reviews) | 
| **Adaptive Learning** | 7.3 (15 reviews) | 5.5 (11 reviews) | 
| **Natural Language Interaction** | 7.7 (16 reviews) | 5.2 (11 reviews) | 
| **Proactive Assistance** | 7.1 (16 reviews) | 5.3 (11 reviews) | 
| **Decision Making** | 7.5 (16 reviews) | 5.6 (11 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Inventory Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reordering** | Not enough data | Not enough data | 
| **Bulk Ordering** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Shopping Cart** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Kitting** | Not enough data | Not enough data | 
| **Customer Touchpoints** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Web/Mobile App Development** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **De-Coupled Front & Back Ends** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Product Configurator** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Inventory Auditing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Invoice Creation** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Abandoned Cart Saver** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Storefront Design Tools** | 7.5 (239 reviews) | 7.9 (389 reviews) | 
| **Product Visualization** | 8.0 (272 reviews) | 8.3 (387 reviews) | 
| **Recommendations / Personalization** | 7.8 (334 reviews) | 7.7 (369 reviews) | 
| **Promotions and Discounts** | 7.8 (347 reviews) | 7.9 (372 reviews) | 
| **Shopping Cart Abandonment** | 7.2 (306 reviews) | 7.9 (351 reviews) | 
| **Product Reviews** | 7.6 (308 reviews) | 7.7 (349 reviews) | 
| **SEO** | 7.8 (323 reviews) | 7.9 (359 reviews) | 

#### Product Catalog

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Content Management** | 8.1 (363 reviews) | 8.3 (388 reviews) | 
| **Product Configuration** | 8.2 (340 reviews) | 8.2 (376 reviews) | 
| **Product Search and Filtering** | 7.5 (346 reviews) | 8.0 (379 reviews) | 
| **Intangible Products** | 7.9 (258 reviews) | 7.9 (266 reviews) | 
| **Discount Management** | Not enough data | Not enough data | 

#### Order Process

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Checkout Process** | 8.1 (349 reviews) | 8.5 (389 reviews) | 
| **Shipping Options** | 8.0 (337 reviews) | 8.1 (379 reviews) | 
| **Tax Display and Processing** | 8.1 (324 reviews) | 8.5 (363 reviews) | 
| **Payment Processing** | 8.3 (330 reviews) | 8.8 (374 reviews) | 
| **Order Management** | 8.2 (341 reviews) | 8.5 (387 reviews) | 
| **Returns / Refunds** | 7.6 (307 reviews) | 8.2 (345 reviews) | 
| **Retail Inventory Management** | 7.9 (308 reviews) | 8.1 (332 reviews) | 
| **Multi-Channel Fulfillment** | 7.9 (184 reviews) | 7.8 (261 reviews) | 
| **Returns Management** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Backorder Management** | Not enough data | Not enough data | 
| **Special Order Management** | Not enough data | Not enough data | 
| **Payment Options** | Not enough data | Not enough data | 
| **Sales Order Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 

#### Multi-Channel Support

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Omnichannel** | 7.7 (286 reviews) | 8.0 (320 reviews) | 
| **Mobile** | 7.5 (302 reviews) | 8.0 (352 reviews) | 
| **Social Commerce** | 7.2 (257 reviews) | 7.9 (304 reviews) | 
| **Customer Service** | 7.4 (287 reviews) | 8.0 (341 reviews) | 
| **Store Locator** | 7.3 (233 reviews) | 7.7 (231 reviews) | 
| **3rd-Party Store Integration** | 7.6 (191 reviews) | 7.9 (245 reviews) | 
| **B2B** | 7.6 (236 reviews) | 7.6 (198 reviews) | 
| **Multi-Store** | Not enough data | Not enough data | 
| **Point of Sale (POS) Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Commerce** | Not enough data | Not enough data | 

#### Platform

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **APIs** | 8.1 (298 reviews) | 8.1 (297 reviews) | 
| **Customization** | 8.3 (359 reviews) | 7.8 (368 reviews) | 
| **Integrations to Add-on Tools** | 8.2 (332 reviews) | 7.8 (340 reviews) | 
| **User Management** | 8.1 (332 reviews) | 8.4 (355 reviews) | 
| **Reporting / Analytics** | 7.1 (251 reviews) | 7.9 (354 reviews) | 
| **Security** | 7.8 (323 reviews) | 8.6 (361 reviews) | 
| **Multi-Channel Management** | 8.2 (280 reviews) | Feature Not Available | 
| **Admin Access Rights** | 8.4 (320 reviews) | 8.6 (348 reviews) | 
| **Test-to-Product Migration** | 7.6 (277 reviews) | Feature Not Available | 
| **Internationalization** | 8.0 (271 reviews) | Feature Not Available | 
| **Cross Browser Support** | 8.2 (304 reviews) | 8.5 (332 reviews) | 
| **Performance and Reliability** | 7.8 (348 reviews) | 8.6 (377 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **BigCommerce** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **BigCommerce** | 8.1/10 | 33 |

#### Reporting

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.3 (32 reviews) | 
| **Data Transfer Tools** | Not enough data | 7.9 (32 reviews) | 

#### Omnichannel Features 

| Feature | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Retail Management** | Not enough data | 7.9 (30 reviews) | 
| **POS Integration** | Not enough data | 7.7 (27 reviews) | 
| **Social Media Integration** | Not enough data | 7.8 (30 reviews) | 
| **Customer Service Integration** | Not enough data | 8.4 (29 reviews) | 
| **Marketing Tools** | Not enough data | 8.4 (31 reviews) | 
| **E-commerce Integration** | Not enough data | 8.1 (32 reviews) | 
| **ERP Integration** | Not enough data | 8.2 (27 reviews) | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to Adobe Commerce (formerly Magento Commerce) (4):** [Shopping Cart Software](https://www.g2.com/categories/shopping-cart), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)

**Unique to BigCommerce (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)


---
## Reviewer Demographics

### By Company Size

| Segment | Adobe Commerce (formerly Magento Commerce) | BigCommerce | 
|---|---|---|
| **Small-Business** | 58.9% | 77.1% | 
| **Mid-Market** | 31.2% | 18.8% | 
| **Enterprise** | 9.8% | 4.1% | 

### By Industry

#### Adobe Commerce (formerly Magento Commerce)

- **Retail:** 13.1%
- **Information Technology and Services:** 11.8%
- **Computer Software:** 7.3%
- **Internet:** 7.2%
- **Consumer Goods:** 5.9%
- **Marketing and Advertising:** 5.5%
- **Apparel & Fashion:** 5.2%
- **Health, Wellness and Fitness:** 2.3%
- **Sporting Goods:** 2.3%
- **Design:** 2.3%
- **Other:** 37.0%

#### BigCommerce

- **Retail:** 20.0%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.9%

---
## Alternatives

### Alternatives to Adobe Commerce (formerly Magento Commerce)

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (704 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.3/5 stars (369 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5143 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1284 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (872 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (335 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (838 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4954 reviews)

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (872 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (704 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (335 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (269 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.3/5 stars (369 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5143 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1284 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (197 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

---
## Top Discussions

### Adobe Commerce (formerly Magento Commerce)

- Title: [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,..."
- Title: [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) — 2 comments, 1 upvote
  > **Top comment:** "I lost over 150k in an investment trading company ; i was down because the company refused to let me make withdrawals and kept asking for more money…. My..."
- Title: [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) — 1 comment, 1 upvote
  > **Top comment:** "Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know..."
- Title: [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) — 1 comment, 1 upvote
  > **Top comment:** "Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. "
- Title: [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying."

### BigCommerce

- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 3 comments
  > **Top comment:** "Shopify"
- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adobe-commerce-formerly-magento-commerce-vs-bigcommerce)