--- title: Adobe Commerce (formerly Magento Commerce) Reviews meta_title: 'Adobe Commerce (formerly Magento Commerce) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 636 reviews by the users' company size, role or industry to find out how Adobe Commerce (formerly Magento Commerce) works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 636 scale: '5' date_modified: '2026-11-13' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Adobe Commerce (formerly Magento Commerce) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Adobe Commerce (formerly Magento Commerce) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Adobe Commerce (formerly Magento Commerce), and what problem is it built to solve?

Adobe Commerce is used to build and run online stores, with users applying it to manage product catalogs, orders, and storefronts. It is especially useful when an e-commerce operation needs to support complex products, custom workflows, or multiple stores from one platform.

What languages does Adobe Commerce (formerly Magento Commerce) support?

Adobe Commerce supports 43 languages, including Arabic, Basque, Bulgarian, Catalan, and Chinese (Simplified), and others.

What company sizes and industries is Adobe Commerce (formerly Magento Commerce) the best fit for?

Adobe Commerce appears most aligned with small and mid-market organizations, with enterprise teams also represented. Retail, technology, and manufacturing are among the industries most often reflected in positive user experiences.
  • Company sizes: Small businesses and mid-market organizations are prominent, with enterprise organizations also represented.
  • Industries: Retail, information technology and software, and manufacturing are recurring segments.

How long does it take to implement Adobe Commerce (formerly Magento Commerce) across a team?

Implementation timelines vary with the scope of the store and its customization needs; reported launches commonly span several months, with some taking longer.
Time to go live Relative frequency
6–12 months Common
3–6 months Also common
1–3 months Reported
More than 12 months Reported for longer projects

What customer support options does Adobe Commerce (formerly Magento Commerce) provide, and how do users find the overall support experience?

The available information does not specify support channels. The support experience is mixed: users appreciate helpful, responsive assistance in some cases, while others describe slow responses or difficulty resolving technical issues.

What is the experience like for teams switching to Adobe Commerce (formerly Magento Commerce) from another tool?

Teams switching to Adobe Commerce often want more control and flexibility than their previous platform could provide, particularly for larger catalogs, custom storefronts, B2B needs, or multiple stores. Moves from hosted storefront tools such as Shopify and WooCommerce, as well as from older or custom-built systems, can bring those capabilities, but the transition may require substantial technical effort and a longer setup.

What features or capabilities could make Adobe Commerce (formerly Magento Commerce) even more useful?

Adobe Commerce users value its flexibility, while improvements that reduce everyday implementation and maintenance effort could make it more practical for more teams.
  • Simpler administration: Make routine edits and configuration easier to find and complete without developer help.
  • Smoother upgrades and extension compatibility: Reduce the testing and troubleshooting needed to keep customizations and add-ons working after updates.
  • Clearer reporting and analytics: Make common business insights easier to access and interpret without extra tools or custom development.

Is Adobe Commerce (formerly Magento Commerce) considered safe and secure for handling data?

Security experiences are mixed. Users value security updates and describe confidence in the platform’s security capabilities, while also noting that keeping a customized store patched and maintained takes ongoing technical attention. Concerns about vulnerabilities and older, unsupported versions make it important to account for security upkeep in the operating plan.

Adobe Commerce (formerly Magento Commerce) Reviews (636)

View 1 Video Reviews
Reviews

Adobe Commerce (formerly Magento Commerce) Reviews (636)

View 1 Video Reviews
4.0
636 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Flexible and Powerful Ecommerce Platform for Growing Businesses"
2.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

What I like best about Adobe Commerce is its flexibility and scalability. It gives businesses a huge amount of control over customization, integrations, and overall user experience, making it a strong fit for companies with more complex ecommerce needs. I also like the large ecosystem of extensions and the ability to tailor both the frontend and backend to match specific business goals. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

One downside of Adobe Commerce is that it can be complex and resource-intensive to manage. Development, maintenance, and updates often require experienced developers, which can increase costs and implementation time. Performance optimization and troubleshooting can also be more involved compared to simpler ecommerce platforms. Review collected by and hosted on G2.com.

Mohammad A.
MA
Mohammad A.
Freelance Software Engineer
Small-Business (50 or fewer emp.)
"Effortless Ecommerce with Robust Feature Integration"
4.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I use Adobe Commerce to make our e-commerce business live on the web, and it really simplifies product upload and inventory management. I find the headless feature particularly useful as it allows us to use GraphQL to get product details and build our native site to render products on any other frontend technology. I also like the integration capability with our existing website, where we don't have to change the storefront, which is especially helpful for mobile apps rendering products and other details from Adobe Commerce. The initial setup was very simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

There is some scope I see in UI, they can make the look and feel of the backend a little rich. Review collected by and hosted on G2.com.

Skyler B.
SB
Skyler B.
Web Designer, Developer, and Owner
Small-Business (50 or fewer emp.)
"Highly Customizable Platform with Room for Documentation Improvement"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like that Adobe Commerce is very customizable. This customization makes every project feel very personal for me and my clients. Additionally, Adobe Commerce provides a robust platform for my ecommerce clients to sell their products, which is essential as I'm a web designer handling various ecommerce clients. After switching from WooCommerce, I've found Adobe Commerce to be a much more robust product. Although the initial setup wasn't terribly difficult, once completed, everything runs very smoothly. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Documentation is a bit hard to read at times. Review collected by and hosted on G2.com.

LJ
Lijo J.
Enterprise (> 1000 emp.)
"Streamlined Multi-Store Management, But Database Needs Attention"
4.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like the built-in capabilities and integrations of Adobe Commerce, which reduce the need for extensive development. For instance, integrating payment processing capabilities like Apple Pay and Google Pay is much easier without having to develop each one from scratch. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

In the PaaS version, management of the database needs frequent optimization as opposed to being hands-off. With the size of our catalog and the duplication of the catalog for each dealer, we have to run a database optimization every week, or the database becomes slow. The initial setup took months and had several issues with the integration partner. Review collected by and hosted on G2.com.

Daze M.
DM
Daze M.
Operations Coordinator
Small-Business (50 or fewer emp.)
"Highly Customizable With a Powerful Extension Ecosystem"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I love how customizable it is. The large ecosystem of extensions allows me to create some of my best work. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Its pretty expensive compared to other options in the marketplace. I need developers to keep it running. Its a lot to maintain. Review collected by and hosted on G2.com.

Ricardo A.
RA
Ricardo A.
Director Of Ecommerce
Retail
Mid-Market (51-1000 emp.)
"Great for E-Commerce, Needs Improved Analytics"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like the way Adobe Commerce handles the products. It's a good ecommerce solution for selling products, with categories and the attributes that the products have. And the way you get the business running quickly is great. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

A lot of the analytics and the data that you have on Adobe Commerce is quite troublesome. And, sometimes if things are not synchronized, it is kind of a hassle to work. Review collected by and hosted on G2.com.

Gaurav K.
GK
Gaurav K.
Product Manager
Mid-Market (51-1000 emp.)
"Seamless Third-Party Integrations for Marketing Tools"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

This is mostly that I can get this integrated with multiple third party vendors regarding, my marketing like Wallet, Catalog, Search, Referral Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Very busy UI, which can be improved through proper categorization Review collected by and hosted on G2.com.

Vivek S.
VS
Vivek S.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Flexible but Complex with Room for Improvement"
4.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like Adobe Commerce for its flexibility and control, allowing us to customize almost every aspect of the platform and build workflows that fit our business instead of just adjusting to the process. The ability to customize the checkout workflow and integrate with CRMs and ERPs is particularly valuable. Having full control over the stack is important to us, and Adobe Commerce provides that. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

It requires a great amount of technical knowledge to build, so some aspects could be made simpler. The admin panel is a bit cluttered, and I wish it had a better UI, better navigation, and a custom dashboard. It was a bit complex during the initial setup. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Mid-Market (51-1000 emp.)
Originally submitted 10/27/2026
"Easy to Navigate, But Relies on Extensions for Many Tasks"
3.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Fairly user-friendly, pretty easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Seems like most things need an extension Review collected by and hosted on G2.com.

Balkishan N.
BN
Balkishan N.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Powerful and Scalable Ecommerce Platform for Enterprise Businesses"
3.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

What I like best about Adobe Commerce is its flexibility, scalability, and powerful customization options. It works especially well for large ecommerce businesses that need advanced features, multi-store support, and deep integrations with other systems. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

it can be complex, expensive to maintain, and requires strong technical expertise. The setup, customization, and upgrades often take significant development effort, which may be challenging for smaller teams or businesses. Review collected by and hosted on G2.com.

Questions about Adobe Commerce (formerly Magento Commerce)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Bhavi T.
BT
Bhavi T.
•
Last activity over 4 years ago

Why Magento Comes with So many Releases frequently?

GU
Guest User
•
Last activity 8 months ago

What is Adobe Commerce (formerly Magento Commerce) used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

14 months

Average Discount

9%

Adobe Commerce (formerly Magento Commerce) Comparisons
Adobe Commerce (formerly Magento Commerce) Features
Checkout Process
Shipping Options
Tax Display and Processing
Recommendations / Personalization
Promotions and Discounts
Customization
Integrations to Add-on Tools
User Management
Content Management
Product Configuration
Product Search and Filtering