# Adobe Commerce (formerly Magento Commerce) vs Shopify Plus Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Shopify Plus excels in **ease of use** , with many users highlighting its intuitive interface and friendly application. One user mentioned, "I appreciate Shopify Plus for its ability to effortlessly handle high traffic and large order volumes," which is crucial for businesses during peak sales periods.
- **Users say** that Adobe Commerce offers strong **customization capabilities** , particularly for businesses with specific operational needs. A reviewer noted, "I really like Adobe Commerce's ability to adapt to our business needs," emphasizing its flexibility in aligning with offline operations.
- **Reviewers mention** that Shopify Plus provides a **quick implementation process** , making it easier for businesses to get started. Users have praised the platform for its scalability and reliability during high-traffic campaigns, stating, "It is scalable and reliable, handling high traffic smoothly without performance issues."
- **According to verified reviews** , Adobe Commerce is recognized for its **advanced performance features** , such as built-in caching and flexible promotion rules. Users appreciate the continuous improvements, with one stating, "I like the continuous improvements in Adobe Commerce, especially the enhanced performance."
- **G2 reviewers report** that Shopify Plus stands out in **customer support** , with a score that reflects users' satisfaction with the assistance they receive. One user highlighted the powerful automation tools, saying, "The customization options for checkout and workflows are extensive," which enhances the overall support experience.
- **Users say** that while Adobe Commerce offers robust **integration capabilities** , it may require more technical expertise to fully leverage its features. A reviewer mentioned, "Speed is always a concern for store owners," indicating that while the platform is customizable, it may not be as user-friendly for those without technical skills.



| | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 599 | 864 | 
| **Largest Market Segment** | Small-Business (58.1% of reviews) | Small-Business (69.1% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Adobe Commerce (formerly Magento Commerce)

Pros:
- Features (46 reviews)
- Customizability (45 reviews)

Cons:
- Learning Curve (31 reviews)
- Developer Dependency (27 reviews)

### Shopify Plus

Pros:
- Ease of Use (100 reviews)
- Customer Support (43 reviews)

Cons:
- Expensive (59 reviews)
- Limited Customization (39 reviews)

---
## Ratings Comparison
| Rating | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
  | **Meets Requirements** | 8.4 (475 reviews) | 8.6 (666 reviews) | 
  | **Ease of Use** | 7.3 (495 reviews) | 9.0 (670 reviews) | 
  | **Ease of Setup** | 6.5 (323 reviews) | 8.7 (486 reviews) | 
  | **Ease of Admin** | 7.4 (285 reviews) | 8.8 (405 reviews) | 
  | **Quality of Support** | 7.2 (422 reviews) | 8.4 (650 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (262 reviews) | 8.5 (401 reviews) | 
  | **Product Direction (% positive)** | 7.2 (464 reviews) | 8.9 (641 reviews) | 

---
## Pricing

### Adobe Commerce (formerly Magento Commerce)

#### Entry-Level Pricing

Plan: Adobe Commerce Pro

Price: Contact Us

Description: The all-in-one package for merchants of any size or business model.

Key Features:
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure

[Learn more about Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)

#### Free Trial

No

### Shopify Plus

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.5/10 | 11 |
| **Shopify Plus** | N/A | N/A |

#### Visitor Behavior

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Monitoring** | 8.5 (11 reviews) | Not enough data | 
| **Targeting** | 8.2 (11 reviews) | Not enough data | 
| **Guided Selling** | 7.4 (11 reviews) | Not enough data | 

#### Templates

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Library** | 7.9 (11 reviews) | Not enough data | 
| **Customization** | 8.3 (11 reviews) | Not enough data | 
| **Optimization** | 8.2 (11 reviews) | Not enough data | 

#### Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Recommendation** | 7.9 (11 reviews) | Not enough data | 
| **Content** | 7.7 (10 reviews) | Not enough data | 
| **Cart Abandonment** | 7.5 (10 reviews) | Not enough data | 
| **Search** | 7.3 (10 reviews) | Not enough data | 
| **Personalization Engine** | 7.6 (9 reviews) | Not enough data | 
| **Product Recommendations** | 7.3 (10 reviews) | Not enough data | 
| **A/B Testing** | 6.5 (9 reviews) | Not enough data | 
| **Personalized Messaging** | 7.0 (10 reviews) | Not enough data | 

#### Multichannel

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Web** | 7.7 (10 reviews) | Not enough data | 
| **Email** | 7.7 (10 reviews) | Not enough data | 
| **Mobile** | 7.2 (9 reviews) | Not enough data | 

#### Administration 

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Marketing Campaigns** | 6.8 (10 reviews) | Not enough data | 
| **Reports & Analytics** | 6.7 (10 reviews) | Not enough data | 
| **User Data** | 6.7 (10 reviews) | Not enough data | 
| **Integrations** | 7.6 (9 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.9/10 | 24 |
| **Shopify Plus** | N/A | N/A |

#### Merchandising

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Product Recommendations** | 8.1 (20 reviews) | Not enough data | 
| **Product Search** | 7.7 (22 reviews) | Not enough data | 
| **Product Display** | 8.2 (22 reviews) | Not enough data | 
| **Media File Storage** | 7.8 (20 reviews) | Not enough data | 
| **Web Content Management** | 7.4 (22 reviews) | Not enough data | 

#### Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Reports & Analytics** | 8.0 (22 reviews) | Not enough data | 
| **Customer Data** | 8.0 (22 reviews) | Not enough data | 

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Integrations** | 7.9 (23 reviews) | Not enough data | 
| **Dashboard** | 8.3 (23 reviews) | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 8.5/10 | 11 |
| **Shopify Plus** | N/A | N/A |

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Reporting** | 8.3 (8 reviews) | Not enough data | 
| **Cart Management** | 8.3 (9 reviews) | Not enough data | 
| **Shipping Information Collection** | 8.2 (10 reviews) | Not enough data | 

#### Integrations

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Payment Gateway Integration** | 8.5 (11 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 8.8 (10 reviews) | Not enough data | 
| **Email Integration** | 8.8 (10 reviews) | Not enough data | 

#### Cart Management

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Multi Cart** | 8.3 (9 reviews) | Not enough data | 
| **Products** | 9.3 (9 reviews) | Not enough data | 
| **Templates** | 8.5 (8 reviews) | Not enough data | 
| **Embed** | 8.3 (8 reviews) | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.8/10 | 399 |
| **Shopify Plus** | 8.1/10 | 594 |

#### Headless Commerce

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Decoupling** | 8.1 (42 reviews) | 7.7 (254 reviews) | 
| **REST APIs** | 8.4 (42 reviews) | 7.9 (268 reviews) | 
| **Data Orchestration** | 7.9 (39 reviews) | 7.9 (257 reviews) | 
| **Customization** | 8.6 (44 reviews) | 8.2 (287 reviews) | 
| **Extensibility** | 8.6 (45 reviews) | 8.1 (277 reviews) | 

#### Generative AI

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **AI Text Generation** | 8.3 (23 reviews) | 7.4 (221 reviews) | 
| **AI Text Summarization** | 8.1 (23 reviews) | 7.6 (214 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (16 reviews) | 7.0 (28 reviews) | 
| **Cross-system Integration** | 7.6 (17 reviews) | 7.3 (29 reviews) | 
| **Adaptive Learning** | 7.3 (15 reviews) | 7.5 (28 reviews) | 
| **Natural Language Interaction** | 7.8 (17 reviews) | 7.4 (29 reviews) | 
| **Proactive Assistance** | 7.1 (16 reviews) | 7.4 (28 reviews) | 
| **Decision Making** | 7.5 (16 reviews) | 7.6 (28 reviews) | 

#### Merchandising/Marketing

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Storefront Design Tools** | 7.4 (237 reviews) | 8.4 (471 reviews) | 
| **Product Visualization** | 8.0 (271 reviews) | 8.5 (486 reviews) | 
| **Recommendations / Personalization** | 7.8 (331 reviews) | 7.9 (477 reviews) | 
| **Promotions and Discounts** | 7.8 (345 reviews) | 7.9 (490 reviews) | 
| **Shopping Cart Abandonment** | 7.2 (306 reviews) | 7.9 (461 reviews) | 
| **Product Reviews** | 7.6 (308 reviews) | 7.7 (450 reviews) | 
| **SEO** | 7.8 (322 reviews) | 8.0 (461 reviews) | 

#### Product Catalog

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Content Management** | 8.1 (356 reviews) | 8.4 (482 reviews) | 
| **Product Configuration** | 8.2 (341 reviews) | 8.3 (467 reviews) | 
| **Product Search and Filtering** | 7.5 (341 reviews) | 8.1 (459 reviews) | 
| **Intangible Products** | 7.9 (258 reviews) | 7.7 (388 reviews) | 

#### Order Process

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Checkout Process** | 8.0 (346 reviews) | 8.7 (488 reviews) | 
| **Shipping Options** | 8.0 (336 reviews) | 8.2 (465 reviews) | 
| **Tax Display and Processing** | 8.1 (324 reviews) | 8.3 (459 reviews) | 
| **Payment Processing** | 8.3 (329 reviews) | 8.8 (474 reviews) | 
| **Order Management** | 8.2 (341 reviews) | 8.6 (470 reviews) | 
| **Returns / Refunds** | 7.6 (306 reviews) | 8.1 (457 reviews) | 
| **Inventory Management** | 7.9 (307 reviews) | 8.0 (456 reviews) | 
| **Multi-Channel Fulfillment** | 7.9 (183 reviews) | 8.2 (413 reviews) | 

#### Multi-Channel Support

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Omnichannel** | 7.7 (285 reviews) | 8.2 (428 reviews) | 
| **Mobile** | 7.5 (301 reviews) | 8.6 (451 reviews) | 
| **Social Commerce** | 7.2 (256 reviews) | 8.2 (418 reviews) | 
| **Customer Service** | 7.4 (286 reviews) | 8.4 (464 reviews) | 
| **Store Locator** | 7.3 (233 reviews) | 7.7 (374 reviews) | 
| **3rd-Party Store Integration** | 7.6 (191 reviews) | 8.2 (400 reviews) | 
| **B2B** | 7.6 (233 reviews) | 7.4 (373 reviews) | 

#### Platform

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **APIs** | 8.0 (296 reviews) | 8.4 (430 reviews) | 
| **Customization** | 8.3 (344 reviews) | 8.2 (490 reviews) | 
| **Integrations to Add-on Tools** | 8.1 (324 reviews) | 8.4 (476 reviews) | 
| **User Management** | 8.1 (332 reviews) | 8.5 (460 reviews) | 
| **Reporting / Analytics** | 7.1 (251 reviews) | 8.2 (468 reviews) | 
| **Security** | 7.9 (322 reviews) | 8.7 (456 reviews) | 
| **Multi-Site Management** | 8.2 (277 reviews) | 8.3 (377 reviews) | 
| **Admin Access Rights** | 8.4 (320 reviews) | 8.5 (437 reviews) | 
| **Test-to-Product Migration** | 7.6 (277 reviews) | 7.8 (401 reviews) | 
| **Internationalization** | 8.0 (269 reviews) | 8.2 (388 reviews) | 
| **Cross Browser Support** | 8.2 (304 reviews) | 8.5 (421 reviews) | 
| **Performance and Reliability** | 7.8 (343 reviews) | 8.8 (472 reviews) | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Shopify Plus** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Shopify Plus** | 8.0/10 | 89 |

#### Reporting

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.0 (80 reviews) | 
| **Data Transfer Tools** | Not enough data | 7.6 (73 reviews) | 

#### Omnichannel Features 

| Feature | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Retail Management** | Not enough data | 8.3 (77 reviews) | 
| **POS Integration** | Not enough data | 8.1 (76 reviews) | 
| **Social Media Integration** | Not enough data | 7.9 (78 reviews) | 
| **Customer Service Integration** | Not enough data | 8.1 (80 reviews) | 
| **Marketing Tools** | Not enough data | 8.0 (77 reviews) | 
| **E-commerce Integration** | Not enough data | 8.7 (82 reviews) | 
| **ERP Integration** | Not enough data | 7.4 (76 reviews) | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to Adobe Commerce (formerly Magento Commerce) (4):** [Shopping Cart Software](https://www.g2.com/categories/shopping-cart), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)

**Unique to Shopify Plus (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)


---
## Reviewer Demographics

### By Company Size

| Segment | Adobe Commerce (formerly Magento Commerce) | Shopify Plus | 
|---|---|---|
| **Small-Business** | 58.1% | 69.1% | 
| **Mid-Market** | 31.6% | 27.3% | 
| **Enterprise** | 10.2% | 3.7% | 

### By Industry

#### Adobe Commerce (formerly Magento Commerce)

- **Retail:** 13.1%
- **Information Technology and Services:** 11.5%
- **Internet:** 7.4%
- **Computer Software:** 7.2%
- **Consumer Goods:** 6.1%
- **Marketing and Advertising:** 5.7%
- **Apparel & Fashion:** 5.0%
- **Health, Wellness and Fitness:** 2.4%
- **Sporting Goods:** 2.4%
- **Luxury Goods & Jewelry:** 2.2%
- **Other:** 37.0%

#### Shopify Plus

- **Retail:** 21.0%
- **Apparel & Fashion:** 13.7%
- **Consumer Goods:** 7.4%
- **Information Technology and Services:** 5.4%
- **Health, Wellness and Fitness:** 4.9%
- **Food & Beverages:** 4.5%
- **Marketing and Advertising:** 4.4%
- **Computer Software:** 4.1%
- **Cosmetics:** 2.5%
- **Consumer Electronics:** 2.2%
- **Other:** 29.9%

---
## Alternatives

### Alternatives to Adobe Commerce (formerly Magento Commerce)

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (296 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5091 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (579 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (322 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4756 reviews)

### Alternatives to Shopify Plus

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (579 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (322 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (296 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Centra](https://www.g2.com/products/centra/reviews) — 4.8/5 stars (69 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1873 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

---
## Top Discussions

### Adobe Commerce (formerly Magento Commerce)

- Title: [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,..."
- Title: [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) — 2 comments, 1 upvote
  > **Top comment:** "I lost over 150k in an investment trading company ; i was down because the company refused to let me make withdrawals and kept asking for more money…. My..."
- Title: [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) — 1 comment, 1 upvote
  > **Top comment:** "Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know..."
- Title: [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) — 1 comment, 1 upvote
  > **Top comment:** "Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. "
- Title: [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying."

### Shopify Plus

- Title: [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) — 2 comments
  > **Top comment:** "It simply work amazing."
- Title: [What differentiates Shopify Plus?](https://www.g2.com/discussions/what-differentiates-shopify-plus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Built to handle fast growth and billion-dollar revenue, Shopify Plus is the premium Shopify plan for modern enterprise brands. You get the same powerful..."
- Title: [What brands use Shopify plus?](https://www.g2.com/discussions/what-brands-use-shopify-plus) — 1 comment
  > **Top comment:** "Kelle Company"
- Title: [What are the features of Shopify?](https://www.g2.com/discussions/shopify-plus-what-are-the-features-of-shopify) — 1 comment
  > **Top comment:** "Fully customizable website, online store, and blog
Unlimited bandwidth, product inventory, and customer data
Sell on new sales channels like Pinterest and..."
- Title: [How can I earn financially with Shopify Plus](https://www.g2.com/discussions/comment-puis-je-gagner-financierement-avec-shopify-plus) — 1 comment, 1 upvote
  > **Top comment:** "When you give job approchunities?"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adobe-commerce-formerly-magento-commerce-vs-shopify-plus)