The Top Generic Keywords seem a little artificial sometimes or needs to be looking for more relevant keywords.
I would like to have different icons colors on the engagement chart to better discrimitate the type of interaction at a glance. For example discriminating passive (opened an email) vs more active (registered to webinar, broesed wesite, downloaded material) activities.
The buying stage indicator sometimes is too sensitive to sporadic activities and does not take into consideration the size or headcount of the account to weight the result.
Sometimes there is confusion or overlay between accounts with organization in multiple countries and is difficult to understand the engagement coming form the local account from that of other subsidiaries. Review collected by and hosted on G2.com.