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- CallTrackingMetrics-vs-Telmetrics Call Tracking Platform
Compare CallTrackingMetrics and Telmetrics Call Tracking Platform 
At a Glance
Market Segments
CallTrackingMetrics
Small-Business (68.4% of reviews)
Telmetrics Call Tracking Platform
Mid-Market (46.2% of reviews)
Entry-Level Pricing
CallTrackingMetrics
$79.00 Per MonthTelmetrics Call Tracking Platform
No pricing availableFeatured Products
Sponsored
rampmetrics
(25)
Attribution
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CallTrackingMetrics vs Telmetrics Call Tracking Platform
- Users report that CallTrackingMetrics excels in call recording with a score of 9.8, highlighting its clarity and reliability, while Telmetrics Call Tracking Platform, although strong, has not received the same level of acclaim in this area.
- Reviewers mention that CallTrackingMetrics offers superior lead qualification features, scoring 9.1, which users find essential for optimizing their marketing efforts, whereas Telmetrics falls slightly behind in this aspect.
- G2 users indicate that the quality of support from Telmetrics is notably high, with a score of 9.6, making it a preferred choice for those who prioritize customer service, while CallTrackingMetrics also performs well but at a score of 9.0.
- Users on G2 highlight that CallTrackingMetrics provides robust multi-channel call attribution capabilities, scoring 9.0, which is crucial for businesses looking to track customer interactions across various platforms, while Telmetrics does not match this level of functionality.
- Reviewers say that CallTrackingMetrics shines in dynamic number insertion with a score of 9.1, allowing for better tracking of marketing campaigns, whereas Telmetrics does not offer this feature as effectively.
- Users report that both platforms have strong privacy, security, and compliance measures, but CallTrackingMetrics scores slightly higher at 9.1, indicating a more robust approach to safeguarding user data compared to Telmetrics.
Pricing
Entry-Level Pricing
CallTrackingMetrics
Marketing Lite
$79.00
Per Month
Attribution essentials to measure the impact of your marketing efforts
- Unlimited users
- Attribute calls and texts to their source
- Standard call recording, forwarding, and IVR routing
Telmetrics Call Tracking Platform
No pricing availableFree Trial
CallTrackingMetrics
Free Trial is available
Telmetrics Call Tracking Platform
No trial information availableRatings
Meets Requirements
9.1
586
8.6
13
Ease of Use
8.6
592
7.8
13
Ease of Setup
8.4
491
8.5
10
Ease of Admin
8.6
495
8.0
11
Quality of Support
9.0
541
9.6
13
Has the product been a good partner in doing business?
9.1
489
9.7
11
Product Direction (% positive)
9.1
586
9.1
13
Features by Category
Call Analytics
9.8
46
|
Verified
Not enough data
8.6
26
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
Agent Performance Management
9.1
32
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
8.7
32
Not enough data
Generative AI
Not enough data
Not enough data
Attribution Modeling
8.6
30
Not enough data
7.7
24
Not enough data
Feature Not Available
Not enough data
8.3
20
Not enough data
8.9
26
Not enough data
Feature Not Available
Not enough data
Marketing
8.4
18
Not enough data
8.9
20
Not enough data
9.4
30
Not enough data
9.1
36
Not enough data
Reporting
8.7
33
Not enough data
8.4
31
Not enough data
8.6
29
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.2
259
Not enough data
9.1
214
Not enough data
8.8
146
Not enough data
Tracking
8.9
232
Not enough data
9.1
193
Not enough data
9.0
194
Not enough data
Analytics
9.0
261
Not enough data
9.3
263
Not enough data
8.7
233
Not enough data
8.5
69
Not enough data
Call Routing
8.9
136
Not enough data
8.9
119
Not enough data
8.6
106
Not enough data
Administration
8.5
55
Not enough data
9.1
101
Not enough data
9.1
117
Not enough data
Marketing Operations
8.5
26
Not enough data
9.1
37
Not enough data
8.9
30
Not enough data
9.2
39
Not enough data
8.9
29
Not enough data
8.8
26
Not enough data
Campaign Activity
9.1
34
Not enough data
9.0
43
Not enough data
7.9
29
Not enough data
9.2
37
Not enough data
8.5
26
Not enough data
7.6
20
Not enough data
Extensions
9.7
11
|
Verified
Not enough data
9.5
10
|
Verified
Not enough data
9.8
7
|
Verified
Not enough data
Features
9.5
11
Not enough data
9.5
7
Not enough data
9.6
9
|
Verified
Not enough data
9.6
9
|
Verified
Not enough data
Feature Not Available
Not enough data
10.0
7
Not enough data
Categories
Categories
Shared Categories
CallTrackingMetrics and Telmetrics Call Tracking Platform are categorized as Inbound Call Tracking
Unique Categories
CallTrackingMetrics is categorized as UCaaS Platforms, Conversation Intelligence, Marketing Analytics, and Attribution
Telmetrics Call Tracking Platform has no unique categories
Reviews
Reviewers' Company Size
CallTrackingMetrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Telmetrics Call Tracking Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
39.6%
Internet
6.7%
Consumer Services
3.9%
Health, Wellness and Fitness
3.6%
Hospital & Health Care
3.5%
Other
42.7%
Marketing and Advertising
53.8%
Internet
23.1%
Hospital & Health Care
7.7%
Computer Software
7.7%
Automotive
7.7%
Other
0.0%
Most Helpful Reviews
CallTrackingMetrics
Most Helpful Favorable Review
Derek J.
Verified User in Computer Software
I first saw CallTracking Metrics (CTM) in a press release when they announced an integration with hubspot. I was intrigued so I called the number on their website at 8pm and surprisingly the co-founder, Todd picked up. We had a few specific challenges that...
Most Helpful Critical Review
Paloma N.
Verified User in Insurance
Over the course of almost a year using CallTrackingMetrics, we ran into a few problems here and there, and though the customer service team usually responded promptly, I never felt that I was getting the best service or assistance that we could have been. I...
Telmetrics Call Tracking Platform
Most Helpful Favorable Review
Verified User in Computer Software
It allows call tracking at scale, with data protection measures
Most Helpful Critical Review
Megan K.
Verified User in Internet
I like everything. Gives the opportunity to provide valuable feedback to your clients to prove that their marketing is working!
Derek J.
Verified User in Computer Software
I first saw CallTracking Metrics (CTM) in a press release when they announced an integration with hubspot. I was intrigued so I called the number on their website at 8pm and surprisingly the co-founder, Todd picked up. We had a few specific challenges that...
Verified User in Computer Software
It allows call tracking at scale, with data protection measures
Paloma N.
Verified User in Insurance
Over the course of almost a year using CallTrackingMetrics, we ran into a few problems here and there, and though the customer service team usually responded promptly, I never felt that I was getting the best service or assistance that we could have been. I...
Megan K.
Verified User in Internet
I like everything. Gives the opportunity to provide valuable feedback to your clients to prove that their marketing is working!
Discussions
What do you think is the best thing about Call Tracking Metrics
2 comments
LB
I also think that it is very convenient, especially for parents. When I started letting my son go to school on his own, I realized the importance of such...Read more
Where can I forward my calls to?
1 comment
AF
You can forward your calls within the CTM numbers you currently have or forward to an external answering service.Read more
Can I change plans after I sign up?
1 comment
AF
Yes you can, there are several plans you can upgrade to.Read more
Telmetrics Call Tracking Platform has no discussions with answers
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