Retreaver Reviews & Product Details

What I love about Retreaver is its excellent Webhook integration and attaching tags to each phone number. I also love Retreaver JS script for my websites and work perfectly well for my ad tracker Voluum and RedTrack. Unlike other platforms, Retreaver is the only platform I know that has the ability to grab URL parameters (Operating System, Country, City, Device, IP Address) and assigns them to the correct source that I using to drive call traffic to it. With it, I'm able to scale campaigns on Pop, Native, Push Ads & other ad formats. Without it, I would be limited to Google Ads & Facebook. Review collected by and hosted on G2.com.

It's a very advanced platform and there is some learning curve to it. If you have a technical background it can help you speed up on learning the platform. Other than that I have no complaints. Review collected by and hosted on G2.com.

The Retreaver team is extremely responsive and very helpful. There have been many times I had question, issue, or idea and they always provide quick, helpful responses. The team is very hands-on when it comes to problem solving and get on calls with us whenever this is an issue. Stan and Dylan provide unparalleled customer service and help us better understand how we can use their tools to suit our needs. They will even build certain functionality in if necessary and stay on the cutting edge of Pay Per Call.

Their reporting is easy to understand and provides relevant information up front without having to dig through a ton of data. They are also very patient and take the time to do walkthroughs with us for new features or show us how to better use existing features. Their support exceeds expectations and allows us to grow. Review collected by and hosted on G2.com.

I really don’t have any complaints. Any time I have an issue it is taken care of by the Retreaver team promptly and any features that don't already exist are typically in their pipeline to be created. Review collected by and hosted on G2.com.

Retreaver as a platform is easy to use and navigate and allows for a high level of customization. We have had very few reliability issues with them and we can always count on it working properly. As valuable, if not more, is there amazing customer service who truly care and want you to be successful. They have always gone above and beyond to solve problems and in the rare cases of any platform issues, apply appropriate credits. I would highly recommend anyone in the space to consider Retreaver for their call tracking needs. Review collected by and hosted on G2.com.

There are a few quirks of the reporting functions that I think could be streamlined and altered to be more insightful such such as having the option to view conversion percentage based off of gross calls as well as unique calls. Also a better reporting method to more easily find discrepancies of payables vs receivables. Review collected by and hosted on G2.com.

With Retreaver, I can (without needing a developer) create, optimize, and measure all my campaigns quickly and easily. Additionally, I can create all the essential integrations with other analytic and media platforms with ease. Review collected by and hosted on G2.com.

I have not disliked anything up to this point. The technology and team has exceeded my expectations. Review collected by and hosted on G2.com.

The Retreaver team helped orchestrate a seamless transition from our old tech stack to our new platform. This team is easy to contact, quick to respond, and most importantly, knowledgeable about their product. Their Platform has a clean UI design making edits and changes quick and easy. So far we have had no bugs or major items causing downtime. Based on my experience it's evident that their team cares about their clients succeeding. Review collected by and hosted on G2.com.

I have yet to find a dislike about the product. Review collected by and hosted on G2.com.

It's effective, and affordable. Can't ask for much more when it comes to a call tracking system. On top of that the customer service from this company is incredible. Their team is always there to help us customize/strategize on how we can make the most of the software. Review collected by and hosted on G2.com.

As a user of multiple call tracking platforms I'd say there are aspects of the platform that aren't as intuitive as others. That said, the platform overall is easy to navigate through and their team is more than willing to coach you to ensure you are getting what you need out of it. If you're thinking of using this in addition to other systems, or transitioning altogether, like anything else there will be a learning curve. However, once you get the blueprint down the system is pretty easy to use and very effective. Not many negative things to say about this company! Review collected by and hosted on G2.com.

I seriously love how genuine these guys are. Since I met them they kept everything very real, were never trying to sell anything they were legitimately trying to help. I talk to them as if we have been friends for a while and i feel like they are my business partners. They are on top of their programs and easy to get a hold of. And they are always trying to help and Help me grow my business! Review collected by and hosted on G2.com.

Nothing yet. They have found a solution to all my problems. Review collected by and hosted on G2.com.

Accessability of the team. Unique product features and custom guidance on how to optimize for best results. Review collected by and hosted on G2.com.

I don't feel like I use it to it's fullest capabilities. Review collected by and hosted on G2.com.

The ability to control my lead purchases like never before. Review collected by and hosted on G2.com.

No ability to make mass changes to state mixes or call schedules. Review collected by and hosted on G2.com.

I like how user friendly the software is. Very much easy to navigate around and use the features. Review collected by and hosted on G2.com.

I feel the reporting is quite limited to other products we've used in the past. Review collected by and hosted on G2.com.

I can’t say enough good things about Retreaver! Initially I was won over by Stan’s quick-witted humor and ability to answer all my questions. They are reasonably priced and have virtually all the features I required. I am extremely happy with the usability of the system as well as the way above average customer service. I love that they are working on a system to find possible synergies between their current clients to further benefit everyone involved. Review collected by and hosted on G2.com.

Hmmm, what do I dislike? I dislike having to say I dislike anything about this company or their product. If there is a feature I would like that they do not offer, they get it added. Review collected by and hosted on G2.com.

Retreaver is an incredibly reliable platform with outstanding customer service. Our company is a fast-paced business with rapidly changing needs stemming from our wide-range of new initiatives. Retreaver never has a problem keeping up with these changes and always adjusts to our needs immediately. If the functionality doesn’t exist within the platform, Retreaver will build out and customize their technology to fit our many requests. When we don’t understand a new process, they create step-by-step video tutorials to provide assistance. Jason has vast industry knowledge that exceeds any other vendors in the space, which allows the company to have such a high level of success among all of its clients. Review collected by and hosted on G2.com.

I have nothing bad to say about this resource thus far. Any problem we have encountered has been solved within 24 hours, if not sooner! Review collected by and hosted on G2.com.

The Retreaver team is very easy to get a hold of & extremely helpful. They take the time to get to know your business and provide recommendations on how best they can partner to meet your goals. Switching from Invoca was one of the best decisions we made- and the UI is much more straightforward. Review collected by and hosted on G2.com.

There's less visual presentation of the data- and no customizable dashboard to view your business's key metrics. Review collected by and hosted on G2.com.

Great customer service and lightning fast support response!!! The simplicity of the service combined with the great features making this a one stop shop is unmatched! I’ve been searching for years to find a service that is affordable and can integrate with HasOffers and this is it. Review collected by and hosted on G2.com.

I have not found anything from the customer service to the platform I do not like. Eventually with technology maybe it could read my mind and setup automatically but until then I will deal with it. :) Review collected by and hosted on G2.com.

Retreaver's staff is extremely responsive and address any question we have in less time then competitors we’ve used before. The way data is passed around in order to route calls is the best in the business. Review collected by and hosted on G2.com.

It’d be nice to be able to drill down on all the call data better, but I also know that feature’s being added shortly. Review collected by and hosted on G2.com.

While I started using Retreaver to keep track of the leads our marketing efforts are sending to clients, the data tagging and routing capabilities are opening new opportunities for my business. Stan is an incredible and dedicated account manager, and he's made sure I was up and running in days. Review collected by and hosted on G2.com.

There are a few real-time features I'd like to see added, such as ability for managers to listen in live to calls, however I get the impression it's just a matter of time before Retreaver adds these too. Review collected by and hosted on G2.com.

I have only been using Retreaver for about a month and this is my first time dealing with calls at all, but so far the platform has been able to do everything I ask of it and the customer service is always top notch - any questions or issues at all are resolved pretty much immediately Review collected by and hosted on G2.com.

I don't have too many dislikes at all to be honest...its a very robust system and the customer service is very prompt. Review collected by and hosted on G2.com.

Retreaver made it really easy to track in Google Analytics not just the calls my Adwords were sending, but the calls being connected and converted as well. Review collected by and hosted on G2.com.

Absolutely nothing. Very seamless experience Review collected by and hosted on G2.com.

There are many positive features about Retreaver, however one of our favorite things is the ability to setup a list of buyers and dynamically route calls based on which buyer has the highest payout. Review collected by and hosted on G2.com.

There are some little oddities about retreaver, but overall we dont have many complaints. Its the better system in the pack - which is why we chose them. Review collected by and hosted on G2.com.

Retreaver allows me to easily get to what i need. Their system is simple and easy to use. They also provide a nice API and allow you to set a URL that they will hit upon a conversion which is nice for Goals in Google Analytics. Review collected by and hosted on G2.com.

There is nothing I dislike about this company. Review collected by and hosted on G2.com.

I'm very satisfied with Retreaver services. It fulfills all my needs. The best tracker for calls. I wanted to find exactly the same services and Retreaver is what I wanted. Review collected by and hosted on G2.com.

Maybe you can work on the interface to fit the screen on any device. Review collected by and hosted on G2.com.

What I like best about Retreaver is its ease of use in combination with its efficiency and amount of features. While we do not need even half of them at the moment, it is good to know that our call tracking solution will be able to grow with us, as our business grows.

Also, this all comes at an affordable price. Review collected by and hosted on G2.com.

While support has been really helpful in general, my last support ticket seems to have gotten lost somehow and was never answered. Also, it would be great if I were able to pull German cellphone numbers myself instead of having to contact support in order to do so. Review collected by and hosted on G2.com.

Retreaver is a fast, flexible and user friendly call tracking software. Loading times are insanely quick, making it easy to make last-minute fixes to my call campaigns throughout the day. Once you understand how the system is setup, you can customize how you want calls routed and distributed. Additionally, the design is user-friendly and makes it easy for my affiliates and clients to login and use the system, saving me time when it comes to customer service. Additionally, it's easy for me to login on my phone and view the dashboard when I'm on the go. Review collected by and hosted on G2.com.

Currently there isn't a billing feature with Retreaver for me to manage my client accounts. Also, tracking affiliate costs in retreaver (cost per call) is not setup on the affiliate level, but rather from the target side, meaning I track my true costs outside of the system. Review collected by and hosted on G2.com.

i liked the customer support and the responsiveness of the team and the guidance about how to get the best out of their platform, Richard and Angela helped me a lot with any question i had and at any time of the day,

they helped me turn my business to a successful one. Review collected by and hosted on G2.com.

nothing i can think of at the moment , i didnt encounter any problems with it Review collected by and hosted on G2.com.

The call routing features are far superior to other platforms out there. Also having access to many countries is vital. Review collected by and hosted on G2.com.

I wish you could sort the call logs by the caller ID. Review collected by and hosted on G2.com.