--- title: Retreaver Reviews meta\_title: 'Retreaver Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 63 reviews by the users' company size, role or industry to find out how Retreaver works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 63 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Retreaver Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **accommodating customer support** of Retreaver, providing quick assistance and guidance on obstacles. [(9 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864444&qs=pros-and-cons#reviews)

Users find Retreaver's **ease of use** exceptional, with friendly UI and supportive team assistance enhancing their experience. [(9 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864249&qs=pros-and-cons#reviews)

Users commend the **reliability** of Retreaver, noting its impressive uptime and consistent performance compared to competitors. [(6 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864962&qs=pros-and-cons#reviews)

Users laud Retreaver for its **exceptional call management capabilities** and commend the outstanding support team assisting them. [(3 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864346&qs=pros-and-cons#reviews)

Users value the **exceptional call tracking capabilities** of Retreaver, noting its user-friendliness and innovative features. [(3 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864721&qs=pros-and-cons#reviews)

Users desire **better access limitations** on Retreaver to enhance functionality without revealing sensitive revenue data. [(1 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864231&qs=pros-and-cons#reviews)

Users desire a **more restricted account type** in Retreaver to enhance privacy and quality assurance without financial visibility. [(1 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864355&qs=pros-and-cons#reviews)

Users find Retreaver's interface **somewhat complex** , particularly for those new to call tracking tools. [(1 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1964107&qs=pros-and-cons#reviews)

Users find Retreaver's lack of an app and difficulty in deleting old DIDs to be an **inefficient experience**. [(1 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864163&qs=pros-and-cons#reviews)

Users find that the **learning curve** can be challenging initially, but progression becomes smoother with time. [(1 mentions)](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864137&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Retreaver

##### 1. Customer Support

Users praise the **accommodating customer support** of Retreaver, providing quick assistance and guidance on obstacles.
[
See 9 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864444&qs=pros-and-cons#reviews)

See Related User Reviews

AG

Andrew G.

Mid-Market (51-1000 emp.)

5.0/5

"Exactly What You Need"

What do you like about Retreaver?

How customizable it is. You can tailor the software to route everything you need the exact way that you want it. The team is beyond quick to get back

 ![Benjamin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin R.")
BR

Benjamin R.

Small-Business (50 or fewer emp.)

5.0/5

"The Retreaver platform and their customer service team are great, and for a very reasonable price"

What do you like about Retreaver?

The ease of use on the platform, including support articles, and customer service team's help, make it easy and affordable to integrate with other com

##### 2. Ease of Use

Users find Retreaver's **ease of use** exceptional, with friendly UI and supportive team assistance enhancing their experience.
[
See 9 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864249&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Benjamin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin R.")
BR

Benjamin R.

Small-Business (50 or fewer emp.)

5.0/5

"The Retreaver platform and their customer service team are great, and for a very reasonable price"

What do you like about Retreaver?

The ease of use on the platform, including support articles, and customer service team's help, make it easy and affordable to integrate with other com

 ![James C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James C.")
JC

James C.

Mid-Market (51-1000 emp.)

5.0/5

"The GOAT of call routing and tracking!!!"

What do you like about Retreaver?

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the c

##### 3. Reliability

Users commend the **reliability** of Retreaver, noting its impressive uptime and consistent performance compared to competitors.
[
See 6 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864962&qs=pros-and-cons#reviews)

See Related User Reviews

AG

Andrew G.

Mid-Market (51-1000 emp.)

5.0/5

"Exactly What You Need"

What do you like about Retreaver?

How customizable it is. You can tailor the software to route everything you need the exact way that you want it. The team is beyond quick to get back

 ![James C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James C.")
JC

James C.

Mid-Market (51-1000 emp.)

5.0/5

"The GOAT of call routing and tracking!!!"

What do you like about Retreaver?

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the c

##### 4. Call Management

Users laud Retreaver for its **exceptional call management capabilities** and commend the outstanding support team assisting them.
[
See 3 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864346&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James C.")
JC

James C.

Mid-Market (51-1000 emp.)

5.0/5

"The GOAT of call routing and tracking!!!"

What do you like about Retreaver?

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the c

 ![Eric G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric G.")
EG

Eric G.

Small-Business (50 or fewer emp.)

5.0/5

"Great People, Great Tech"

What do you like about Retreaver?

What really sticks out beyond the tech itself are the people who work there. If you know nothing about setting up a call campaign they can do it for y

##### 5. Call Tracking

Users value the **exceptional call tracking capabilities** of Retreaver, noting its user-friendliness and innovative features.
[
See 3 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864721&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James C.")
JC

James C.

Mid-Market (51-1000 emp.)

5.0/5

"The GOAT of call routing and tracking!!!"

What do you like about Retreaver?

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the c

 ![Jordan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan K.")
JK

Jordan K.

Small-Business (50 or fewer emp.)

5.0/5

"The Best Call Tracking Platform"

What do you like about Retreaver?

Retreaver is hands down the best call tracking platform on the market. The other platforms are just trying to keep up with the innovation that Retreav

### 5 Cons or Disadvantages of Retreaver

##### 1. Access Limitations

Users desire **better access limitations** on Retreaver to enhance functionality without revealing sensitive revenue data.
[
See 1 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864231&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jordan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan Z.")
JZ

Jordan Z.

Small-Business (50 or fewer emp.)

5.0/5

"Simplicity Wins"

What do you dislike about Retreaver?

One thing Id like to see Retreaver do is have an account type that has the full access to build out publisher, campaigns, and even buyer profiles, as

##### 2. Call Management

Users desire a **more restricted account type** in Retreaver to enhance privacy and quality assurance without financial visibility.
[
See 1 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864355&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jordan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan Z.")
JZ

Jordan Z.

Small-Business (50 or fewer emp.)

5.0/5

"Simplicity Wins"

What do you dislike about Retreaver?

One thing Id like to see Retreaver do is have an account type that has the full access to build out publisher, campaigns, and even buyer profiles, as

##### 3. Complexity

Users find Retreaver's interface **somewhat complex** , particularly for those new to call tracking tools.
[
See 1 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1964107&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Efficient Call Tracking and Attribution with Retreaver"

What do you dislike about Retreaver?

The main downside is that Retreaver can feel a bit complex at first, especially if you're not familiar with call tracking tools.

##### 4. Inefficiency

Users find Retreaver's lack of an app and difficulty in deleting old DIDs to be an **inefficient experience**.
[
See 1 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864163&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jordan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan K.")
JK

Jordan K.

Small-Business (50 or fewer emp.)

5.0/5

"The Best Call Tracking Platform"

What do you dislike about Retreaver?

I wish Retreaver had an app and an easier way to delete old unused DIDs.

##### 5. Learning Curve

Users find that the **learning curve** can be challenging initially, but progression becomes smoother with time.
[
See 1 mentions
](https://www.g2.com/products/retreaver/reviews?filters%5Bsentiment_snippet%5D=1864137&qs=pros-and-cons#reviews)

See Related User Reviews

AG

Andrew G.

Mid-Market (51-1000 emp.)

5.0/5

"Exactly What You Need"

What do you dislike about Retreaver?

Nothing! it is a great software that is easy to get along with. It might take a little bit to learn but once you do it is easy to get the ball rolling

 ![Benjamin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin R.")
BR

Benjamin R.

CEO

Small-Business (50 or fewer emp.)

9/18/2024

"The Retreaver platform and their customer service team are great, and for a very reasonable price"

5/5

What do you like best about Retreaver?

The ease of use on the platform, including support articles, and customer service team's help, make it easy and affordable to integrate with other companies' systems, and to operate an effective lead generation setup for many clients. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

It would be really nice to have a managed service, and/or to hire a VA / employee to operate the software. No fault of Retreaver's, but there are often many ideas that take time and resources to implement. Busy CEO here, working on building my team, and handing off processes for things like software management/implementations. Retreaver will be an easy one to train my staff and hand off day to day management. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver allows me to work with many clients and many vendors as well, to manage real-time lead generation delivery, and call tracking. In my estimation, most people using this platform for any significant period of time, should be making massive gains in their business. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![James C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James C.")
JC

James C.

O

Mid-Market (51-1000 emp.)

8/22/2022

"The GOAT of call routing and tracking!!!"

5/5

What do you like best about Retreaver?

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the capabilities! I am not a "tech" guy and could never do this without the help of their outstanding support team. They have taught me how to use the tool and have always been Johnny on the Spot when I have a question. I highly recommend Retreaver for your call routing, tracking, and buyer availability pings. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

The tool has more functionality than I believe they advertise or at least a non-tech guy like myself would understand how to use it. However, they do a great job of helping you once you ask. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

1. We just started using a pre-ping to see if a buyer has available advisors before sending them the call. This is super helpful.

2. We also use Retreaver to give our buyers access to their billable leads.

3. We use Retreaver to route our calls

4. We set call caps to stop us from over sending to a buyer Review collected by and hosted on G2.com.

Show More

8/12/2024
Current UserValidated ReviewerSource: Organic

 ![Eric G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric G.")
EG

Eric G.

Board Member

Small-Business (50 or fewer emp.)

8/2/2024

"Great People, Great Tech"

5/5

What do you like best about Retreaver?

What really sticks out beyond the tech itself are the people who work there. If you know nothing about setting up a call campaign they can do it for you and show you how to do it every step of the way. They have taken a tool and made a community out of it. They don't just go above and beyond to help make sure things are working, they also facilitate relationships with clients who may be interested in selling our buying a product from you. On technology itself, retreaver is built on strong universal coding language. When other platforms have an outage, retreaver stays up 95% of the time. Using their tag wizard system you can optimize and customize call flow to any need it is suited for. They also have a dynamic routing mode called RTB. On top of all of this, they don't charge nearly as much as any of their competitors. I have used most major call platforms and our costs with retreaver are 70% less compared to others. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

if you have anything you don't like and you let them know, just wait long enough and they will address it. I've seen it myself. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Dynamic call routing, real time call reporting. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Ariel T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ariel T.")
AT

Ariel T.

Media Buyer / Consultant

Small-Business (50 or fewer emp.)

9/16/2020

"Excellent Software For Affiliate Marketers And Media Buyers"

5/5

What do you like best about Retreaver?

What I love about Retreaver is its excellent Webhook integration and attaching tags to each phone number. I also love Retreaver JS script for my websites and work perfectly well for my ad tracker Voluum and RedTrack. Unlike other platforms, Retreaver is the only platform I know that has the ability to grab URL parameters (Operating System, Country, City, Device, IP Address) and assigns them to the correct source that I using to drive call traffic to it. With it, I'm able to scale campaigns on Pop, Native, Push Ads & other ad formats. Without it, I would be limited to Google Ads & Facebook.

August 2 2024 Update: I love the new native integrations that they added on there. Redtrack, TrueCall, and AudienceAudicity. This is going to help scale my media buys easily. THANK YOU A+++++ Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

It's a very advanced platform and there is some learning curve to it. If you have a technical background it can help you speed up on learning the platform. Other than that I have no complaints.

August 2 2024 Update: Ever since they update the UI interface. It's never been easier for me to navigate around the platform. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

One of the biggest problems is trying to find a way to integrate a call tracker to my Ad tracker. One of the key components to running a successful campaign is tracking what traffic source and target sites are driving calls for my campaigns. With Retreaver's Number Pool & the ability to collect URL parameters including ClickID, I was able to blacklist target sites that aren't performing and increase bids for sites that are converting in unique traffic sources. Review collected by and hosted on G2.com.

Show More

8/2/2024
Current UserValidated ReviewerSource: Organic

AG

Andrew G.

Account and Revenue Operations Manager

Mid-Market (51-1000 emp.)

8/23/2022

"Exactly What You Need"

5/5

What do you like best about Retreaver?

How customizable it is. You can tailor the software to route everything you need the exact way that you want it. The team is beyond quick to get back to you and can tailor custom features to you. I use Retreaver everyday and over the years the features and speed have improved 10 fold! Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Nothing! it is a great software that is easy to get along with. It might take a little bit to learn but once you do it is easy to get the ball rolling! Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

It is able to handle mass amounts of calls without a singluar hiccup. They have solved my issues of inbound tracking and custom filters, as well as they have solved my needs for exporting data Review collected by and hosted on G2.com.

Show More

9/23/2024
Current UserValidated ReviewerSource: Organic

 ![Charlie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie F.")
CF

Charlie F.

Account Manager

Mid-Market (51-1000 emp.)

8/8/2024

"Easy to navigate, 12/10 customer service."

5/5

What do you like best about Retreaver?

The platform itself is incredibly easy to navigate, and easy instruct others on how to navigate as well. More then that, the Retreaver team is phenominal to work with and so prompt in resolving any issues / or integration questions. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

I have no complaints whatsover about the platform. Every client is going to want something different, and there will always be potential features to add. The Retreaver team has built out a platform that can be morphed to fit into many models and that is a large benefit. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver seamlessly routes thousands of calls daily for us through our internal agency as well as various partners. They also take so much work off my plate by helping out with integrations that buyers request and translating my lack of API knowledge into something useful. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Jordan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan Z.")
JZ

Jordan Z.

Small-Business (50 or fewer emp.)

8/2/2024

"Simplicity Wins"

5/5

What do you like best about Retreaver?

Retreaver is extremely accessible for anyone to use, from executives in a company, to the account managers, and the QA teams, the UI and features are user friendly. On top of that, if there are ever any hiccups or blockers, the Retreaver team is so accommodating. They will jump on calls, write out instructions, and ensure that you overcome whatever obstacle you may be facing. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

One thing Id like to see Retreaver do is have an account type that has the full access to build out publisher, campaigns, and even buyer profiles, as well as, tune into calls for QA, ALL while NOT being able to see revenues, payouts, and profits. As those aren't true numbers of a business, it can be deceiving for employees of the company using Retreaver to see profit numbers that are ultimately gross. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Allowing us to route calls to our targets, track analytics of those calls, as well as gauge the revenue. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Kendall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kendall M.")
KM

Kendall M.

Business Development Manager

Small-Business (50 or fewer emp.)

7/25/2024

"Amazing Company to Use for Call Tracking"

5/5

What do you like best about Retreaver?

It's super easy to use and the reps are extremely helpful. Whenever I have a question or run into a problem, they are quick to respond and help. They have every single feature that other companies offer and more, but it's 10x easier to use through them. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Nothing! I've had nothing but good experiences with Retreaver. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

In an industry that relies on quality call traffic to maintain a successful business, Retreaver is the perfect solution for tracking. Retreaver helps us organize and track our campaigns in an efficient manner. Our Quality Assurance team loves how easy it is to download reports and listen to calls, as well as monitor performance of each campaign. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Jonah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonah L.")
JL

Jonah L.

SVP, Chief Revenue Officer, Zeta Actions

Mid-Market (51-1000 emp.)

8/9/2024

"Great platform. Our competitive advantage!"

5/5

What do you like best about Retreaver?

Retreaver's platform is extremely intuitive, yet sophisticated and dynamic enough to satisfy the needs of our complex business. The team at Retreaver provides us with world class customer support: always available for help with any new ideas, issues or requests that come up. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Not much honestly... the team is great and we highly recommend the platform Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver has allowed us to implement sophisticated business rules that satisfy a range of clients. Their solutions have allowed us to grow our call center operations to new heights and we expect to partner with them for a very long time. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/6/2024

"Efficient Call Tracking and Attribution with Retreaver"

5/5

What do you like best about Retreaver?

Retreaver is a game changer when it comes to call tracking! It’s super easy to use once you get the hang of it, and the way it lets you route calls based on specific parameters is a huge plus for optimizing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

The main downside is that Retreaver can feel a bit complex at first, especially if you're not familiar with call tracking tools. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver makes it super easy to track and route incoming calls so they reach the right person, boosting conversion rates. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

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##### Categories on G2

[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking)

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