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Compare Alhena AI and Microsoft Copilot 
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At a Glance
Market Segments
Small-Business (63.9% of reviews)
Small-Business (45.7% of reviews)
Entry-Level Pricing
Free 25 Conversations Per Month
No pricing available
Alhena AI
Star Rating
(36)4.9 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 25 Conversations Per Month
Browse all 3 pricing plansMicrosoft Copilot
Star Rating
(147)4.4 out of 5
Market Segments
Small-Business (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft CopilotAlhena AI vs Microsoft Copilot
When assessing the two solutions, reviewers found Alhena AI easier to use, set up, and administer. Reviewers also preferred doing business with Alhena AI overall.
- Reviewers felt that Alhena AI meets the needs of their business better than Microsoft Copilot.
- When comparing quality of ongoing product support, reviewers felt that Alhena AI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Alhena AI over Microsoft Copilot.
Pricing
Entry-Level Pricing
Alhena AI
Free
Free
25 Conversations Per Month
Get started with Alhena’s core AI-driven conversation capabilities at no cost; includes basic AI-only support.
- 1 AI profile
- Basic AI-only support
- Manual-only training frequency
Microsoft Copilot
No pricing availableFree Trial
Alhena AI
Free Trial is available
Microsoft Copilot
No trial information availableRatings
Meets Requirements
9.2
35
8.6
130
Ease of Use
9.7
36
9.1
135
Ease of Setup
9.5
26
9.3
79
Ease of Admin
9.6
21
8.8
27
Quality of Support
10.0
35
8.4
110
Has the product been a good partner in doing business?
10.0
21
8.4
28
Product Direction (% positive)
9.7
36
9.4
133
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
9.4
11
Not enough data
9.4
11
Not enough data
Interaction
9.5
11
Not enough data
9.7
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
9.5
11
Not enough data
9.2
11
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
9.1
11
Not enough data
9.2
11
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
9.4
11
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Ingestion
Not enough data
7.8
18
Not enough data
7.7
17
Not enough data
7.9
17
Presentation
Not enough data
8.2
19
Not enough data
7.8
19
Not enough data
8.8
19
System
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
7.7
15
Not enough data
7.2
15
Generative AI
Not enough data
9.7
10
Responses
Not enough data
8.7
50
Not enough data
7.6
51
Not enough data
8.6
50
Automation - AI Agents
Not enough data
7.2
41
Not enough data
6.9
43
Not enough data
6.7
41
Not enough data
8.1
45
Not enough data
7.2
41
Platform
Not enough data
8.1
49
Not enough data
7.8
51
Not enough data
8.1
48
Autonomy - AI Agents
Not enough data
7.5
44
Not enough data
8.1
46
Not enough data
7.9
45
Not enough data
7.9
45
Generative AI
Not enough data
9.4
41
Not enough data
9.4
42
Responses
8.5
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.5
22
Not enough data
8.2
18
Not enough data
Platform
9.3
21
Not enough data
8.9
22
Not enough data
8.7
21
Not enough data
8.7
21
Not enough data
8.0
18
Not enough data
7.7
19
Not enough data
8.6
20
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.2
6
Not enough data
8.1
6
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alhena AI and Microsoft Copilot share no categories
Unique Categories
Alhena AI is categorized as Customer Service Automation, Conversational Marketing, Chatbots, Customer Self-Service, Conversational Support, and AI Chatbots
Microsoft Copilot is categorized as AI Agents For Business Operations and Natural Language Generation (NLG)
Reviews
Reviewers' Company Size
Alhena AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
22.2%
Retail
13.9%
Apparel & Fashion
8.3%
Consumer Services
5.6%
Other
25.0%
Information Technology and Services
12.9%
Higher Education
7.9%
Education Management
7.9%
Computer Software
7.9%
Marketing and Advertising
5.7%
Other
57.9%
Discussions
Alhena AI has no discussions with answers
Microsoft Copilot has no discussions with answers
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