I use Hospitable.com to manage my short-term rental properties, and it really streamlines things for me by putting all my bookings from various companies like Airbnb and Booking.com into one place, making my life much easier. I find the setup quite easy, and I spent a day familiarizing myself with the software, tweaking my properties to make the most of it. It's important to know the different features, and for the most part, the software works well. I love how it makes my life easier and saves me a lot of time, and it's fairly easy to use, which is a big plus for me. Review collected by and hosted on G2.com.

I think Hospitable.com could be improved by adding a feature to temporarily delist a property on a particular booking page like booking.com and then, at a certain point, automatically relist the property. This would allow me to favor a particular property system over another, and as I get closer to a date when it needs to be occupied, it could then offer it to other portfolios. Review collected by and hosted on G2.com.

I really like the calendar and messaging features on Hospitable.com. They make managing my property much easier. Additionally, the initial setup was a breeze. We connected everything from direct platform websites, and integration with Hospitable.com was smooth and swift. It's great that images are uploaded automatically too, making the whole process incredibly convenient. Review collected by and hosted on G2.com.

The integration with VRBO could use some improvement, especially concerning pricing and calendar settings. Previously, I could access a separate calendar in VRBO, but now it's integrated into Hospitable, and some settings that should be in Hospitable are still needed in the direct booking site. Additionally, the integration needs to be more seamless regarding these functionalities. Review collected by and hosted on G2.com.

We've used Hospitable since 2024 and it has become essential to how we run our short-term rentals. The AI messaging integration is a standout. It drafts responses for us and can send pre-approved messages automatically, which saves real time and mental energy. It's fast and reliable, and it carries a significant share of the day-to-day message volume that would otherwise fall entirely on us. That alone has alleviated a lot of workload, especially during high-inquiry periods. The clean integration across Airbnb and VRBO makes the backend genuinely easy to manage, even as a smaller host.

We also appreciate the cleaner coordination feature. Being able to communicate scheduling with our cleaning team through text and email in one system removes a layer of manual coordination we used to handle separately.

Overall, Hospitable has given us operational fluency and peace of mind running our rentals. It's the platform we recommend most often to friends and colleagues just starting out in short-term rentals. Review collected by and hosted on G2.com.

The main downside is dynamic pricing. It tends to list below market rate compared to area comps, so we still run PriceLabs alongside it. This affects revenue performance directly, since underpriced nights mean lost income we have to correct for manually. We would prefer to consolidate and drop that subscription, but the pricing engine isn't there yet.

The other challenge is the sheer number of features. We don't use everything Hospitable offers, and it can be overwhelming to figure out where certain messaging flows or upsell features fit into our operations. This likely means we're leaving value on the table that we're already paying for. The webinars are helpful, but simple SOPs or playbooks on how to use and leverage more of the platform's features would make adoption easier. Review collected by and hosted on G2.com.

What I like best about Hospitable is how quickly it has allowed me to grow without losing control of the guest experience. In just three to four months, I have gone from launching my first short-term rental to managing three properties, including units for other owners, and Hospitable has scaled with me every step of the way.

The automated messaging, smart lock integrations, unified inbox, direct booking tools, and multi-property management have become central to my daily operations. I especially appreciate being able to automate so much of the guest journey while still keeping communication personal and hospitality-focused.

The platform is intuitive enough for a new host but powerful enough that I am still discovering new ways to use it as my business grows. Hospitable has genuinely helped me make the transition from operating a single Airbnb to building a professional short-term rental management business. Review collected by and hosted on G2.com.

My biggest frustration is currency support. My properties are in Mexico and operate in Mexican pesos, but MXN does not currently align seamlessly across all Hospitable features. This can create extra work and occasional confusion, particularly as I expand into direct bookings, owner reporting, and multi-property management.

As Hospitable continues to grow internationally, I would love to see full native currency consistency across every part of the platform. For operators managing properties outside the U.S., this would make an already excellent platform significantly stronger. Review collected by and hosted on G2.com.

Hospitable.com offers a comprehensive suite of tools for property management, including instant messaging, calendar synchronization, and dynamic pricing integration. It ensures seamless operations by managing clean days after bookings and provides a user-friendly interface for efficient organization. Review collected by and hosted on G2.com.

I like Hospitable.com because it's very user-friendly and has everything you need to manage a property effectively. It helps me organize everything with ease and the integration of dynamic pricing all in one place makes it so much easier to manage. The platform's capability for instant messaging and calendar syncing across all platforms is very handy, and scheduling a clean day after every booking ensures there are no overlaps. The initial setup was smooth, except for some challenges with VRBO due to previous syncing with Lodgify, but overall, Hospitable.com significantly simplifies property management. Review collected by and hosted on G2.com.

I found that all of my Airbnb listings connected with Hospitable.com easily, and managing them from there was easy when it worked. Review collected by and hosted on G2.com.

I had a tough time with Hospitable.com. Two of my VRBO listings, which were legacy Homeaway listings, couldn’t properly connect, leading to a big mess. They were stuck, neither visible in Hospitable nor manageable in VRBO, turning my calendars grey and unusable. This caused real issues for my business, like double bookings and lost opportunities because I couldn’t sync with Airbnb. What really got to me was the lack of warning about this known issue and the horrible customer support when everything went awry. I went around in endless circles with chatbots and broken links for premium support. When I finally did get a human, they just reiterated it was a known issue and then nothing. All of this happened over just 4 days, and I was forced to mute my VRBO listings, resulting in many lost bookings. The only solution was for VRBO to decommission (unlink) from Hospitable, after which I’ll have to rebuild those two sites. I wouldn’t recommend Hospitable at all. Their customer support is truly awful and just isn’t there when you need it. I quit Hospitable after 4 days. Review collected by and hosted on G2.com.

When it works, it's easy to use and has many new, AI-forward, and latest trend features. They are always adding more value to the subscriptions. Review collected by and hosted on G2.com.

When something goes wrong, and something always goes wrong, it is incredibly hard to get support. They have help articles and AI, but if you need a human, you will have to wait at least 2 days, which is ridiculous. There is no phone support. Review collected by and hosted on G2.com.

It provides the Hospitable Essentials tool, which is basically allowing you to use their free PMS software and have a unified inbox.

It's nice that you can connect Airbnb, Bookijng.com, Vrbo and Agoda. Review collected by and hosted on G2.com.

You have to pay for everything to use more advanced features.

Customer support 1/10.

Never got a response on my concerns.

Constant ical syncs.

Really dissatisfied in terms of what you get from what you pay in tertun, Guesty, lodigy, zeevou much better.

Limited AI replies in the Essentials plan.

You are booking sessions and then getting last minute cancellations, without being aware of Review collected by and hosted on G2.com.

I've been using Hospitable for over 7 years and it has become the central brain of my guest and cleaner operations. The automated messaging is unmatched — guests get the right information at exactly the right time without me lifting a finger. The cleaner coordination and scheduling automation has been just as valuable; my turnover process runs itself. After years of managing STRs across multiple markets, I can't imagine operating without it. It's one of the few tools I've used this long and still rely on daily. Review collected by and hosted on G2.com.

The only real pain point has been the VRBO connection — it's a bit finicky compared to the Airbnb integration. Syncing and automation don't always behave as seamlessly on the VRBO side, which can require some extra monitoring. That said, this feels more like a VRBO API limitation than a Hospitable problem. Everything else has been rock solid. Review collected by and hosted on G2.com.

I find Hospitable.com very helpful with setting pricing and troubleshooting any issues with navigating the website and the app. It's pretty user-friendly, and a lot of setup questions can be answered via the AI chat, which makes it easier despite the initial complexity. I also appreciate that Hospitable.com integrates well with platforms like VRBO, Airbnb, and Booking.com, and allows us to sync our pricing with PriceLabs. Review collected by and hosted on G2.com.

I think having 24/7 access to a live agent, either by phone or via chat, would be very helpful. The messages I've gotten back have said that live agents are in a different country and often in a different time zone, so they're not always available on a 24/7 basis. Also, the initial setup was a little difficult because there are a lot of moving pieces when you're trying to sync multiple rental properties on multiple booking sites. Review collected by and hosted on G2.com.