Hostfully - Property Management Software Reviews & Product Details

Hostfully is the all-in-one platform designed for vacation rental professionals seeking efficient growth. Manage listings seamlessly across Airbnb, Vrbo, Booking.com, Homes and Villas by Marriott, and over 100 other integrated platforms and services. Use our direct booking sites, automate routine operations such as calendar synchronization, streamline team assignment and coordination tasks, and centralize guest communications. These tools help reduce operational stress and increase efficiency regardless of your property count. Beyond the basics, Hostfully delivers standout features to elevate the guest experience and improve your bottom line. Our award-winning digital guidebooks provide local recommendations, property details, and check-in instructions, reducing repetitive questions. Hostfully devices monitor and control property access and manage on-site operations. With regular feature releases, you’ll always have a platform that evolves with your business. Discover what Hostfully can do for you. Get started today! We’re proud to be celebrating 10 years in the vacation rental tech space, serving property managers on every continent. Hostfully is trusted by thousands of businesses in over a dozen time zones, operating in 13 languages with more on the way. Whether you're managing properties in Paris, Patagonia, or Perth, Hostfully speaks your language, literally and operationally.

Product Website

Seller

Hostfully

Discussions

Hostfully - Property Management Software Community

Languages Supported

English, French, Spanish

Overview by

Brad Cartier

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Hostfully - Property Management Software Integrations

(11)

Verified by Hostfully - Property Management Software

Hostfully - Property Management Software Media

Hostfully - Property Management Software Demo - Direct Booking Website

Hostfully’s Property Management System comes with a built-in out-of-the-box direct bookings site. It’s completely customizable, and once you get your branding in place, you can immediately start booking customers without having to pay excessive platform fees. No coding knowledge is needed. Hav...

Devices

Hostfully Desktop App

Hostfully - Property Management Software Demo - Central Calendar

View and manage all reservations across all properties and channels in a central calendar that is constantly in sync across all platforms.

Hostfully - Property Management Software Demo - Enhanced Reporting

Using enhanced reporting you can create custom queries to give you total flexibility in how you create reports – specifically designed for your business.

Hostfully - Property Management Software Demo - Booking Pipeline

Track and assign leads, deposits, upcoming payments, check-ins, and check-outs from one intuitive dashboard.

Interactive Demo

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Try an interactive demo created by the software seller (right here on G2).

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Hostfully - Property Management Software Reviews (59)

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Newton P.

Financial Services Professional

Small-Business (50 or fewer emp.)

12/29/2025

"Outstanding Onboarding and Comprehensive Property Management"

5/5

What do you like best about Hostfully - Property Management Software?

I have had my property on Airbnb for about three years; however, I didn't have in-depth knowledge of the different PMSs. However, with my research, I found that Hostfully is a more complete solution for the management of your properties, regardless of how many properties you have. Their onboarding process was excellent. My onboarding person was Kana Gordon. She is very knowledgeable, on top of emails with quick responses to your inquiries, and more importantly, FRIENDLY and easy-going in her approach to onboarding the clients. I would definitely recommend Hostfully as a PMS and Kana Gordon as the onboarding specialist. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

It is not the cheapest PMS in the market. Review collected by and hosted on G2.com.

What problems is Hostfully - Property Management Software solving and how is that benefiting you?

Even though I have had my property on Airbnb for three years now, when I first listed it as a short-term rental, I initially wanted to list it in multiple places, such as Vrbo and Booking.com. However, managing the different calendars and platforms proved too complicated. Hostfully solves all that and more. I am pleased with Hostfully and how it will help me expose my rental through the different rental aggregators Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you, Newton, for the thoughtful and detailed review. We're so glad to hear that Hostfully has helped simplify your property management and made multi-channel listing much more manageable. It's especially rewarding to know that Kana Gordon made your onboarding experience smooth, responsive, and welcoming. We appreciate your note on pricing and are committed to continuing to deliver value that matches your investment. Thank you for trusting us with your business and for the recommendation.

- The Hostfully Team

Michael K.

Founder

Small-Business (50 or fewer emp.)

12/16/2025

"Hostfully has a lot of upsides very little downsides"

5/5

What do you like best about Hostfully - Property Management Software?

Hostfully as a white label property management booking software solution serves well in allowing multiple properties to be listed and properly accessed internally with universal and global rules, settings, and customization in place. Integration with 3rd party partners extends capabilities and can enhance a business with automation and extended services. Editing/changing reservation information, adding/removing/editing all line items including custom manually entered ones per reservation is incredibly helpful. Custom template notifications for management, consignment owners, and guest renters with trigger settings is terrific. Livechat support has been very helpful at times, though not always available. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

Weaknesses include:

1. no place to take or store payment information.

2. no support for disputes or chargebacks (kicks out to payment processing partner)

3. no changelog history for when reservations are edited

4. Multiple glitch bugs remain unaddressed for long periods of time, specifically with regard to duplicate, triplicate, and quadriplicate automated entrees on line items - especially on older reservations or anytime an add-on is added/removed/changed internally... This has a high cost expense to me as a property manager as it destroys invoicing, paired with lack of a changelog history it has cost me tens of thousands of dollars in the past year alone.

5. No "archive" for past pipeline activities.

6. Add Ons section needs a complete rehaul - development team is aware of this and currently working on it. In relation to categories, sections, organization, upselling etc Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you, Michael, for the detailed and candid feedback. We're glad to hear that Hostfully's flexibility, customization options, and integration capabilities have been valuable for managing your RV and trailer rental business. Features like editable reservation details and custom template notifications are designed to support exactly the kind of operational control you've described. We also sincerely appreciate your thorough notes on the areas where improvement is needed, especially around invoicing, changelog visibility, and the Add-Ons section. Your input is invaluable and has been shared with our team as we continue to improve the platform.

- The Hostfully Team

Alex A.

Coach

Small-Business (50 or fewer emp.)

11/14/2025

"A Great PMS for Simplifying Daily STR Operations of All Sizes"

4.5/5

What do you like best about Hostfully - Property Management Software?

Hostfully has been a reliable and intuitive platform for managing my short-term rentals, and it’s played a major role in keeping my operations organized and efficient. I really appreciate how easy it is to navigate - especially when coordinating calendars, connecting channels, and managing guest communication across multiple properties. The customer support team is consistently responsive and genuinely helpful, which gives me confidence when onboarding new listings or troubleshooting small issues. Integrations like PriceLabs sync smoothly, and the overall workflow feels thoughtfully designed for hosts who want to streamline their day-to-day tasks. While there’s always room for any software to continue evolving, Hostfully has been a strong, user-friendly solution that helps my business run more smoothly. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

They have recently updated their interface and that has come with some issues. Their team was quick to make the corrections needed to bring the software up to speed, though. Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you, Alex, for the detailed and thoughtful review. We're glad to hear that Hostfully has helped simplify your short-term rental operations and that the platform’s intuitive design, reliable integrations, and responsive support have made a meaningful difference for your business. We appreciate your patience and understanding during the recent interface update and are happy to hear those issues were quickly resolved. Your insight is valuable, and we’re committed to continually improving and supporting your success.

- The Hostfully Team

Mike S.

Owner

Small-Business (50 or fewer emp.)

11/11/2025

"Exceptional Team and Continuous Product Improvement"

5/5

What do you like best about Hostfully - Property Management Software?

This might be strange feedback for a SaaS but - the people. Having been a customer for 6+ years now, it has been amazing to get to know the people behind the product. From the founders to the tier 1 support team, the Hostfully team is truly dedicated to their clients' success and continually invests in improving the product, expanding the integrations zone, and eliminating the many headaches that come with property management in the vacation rental space. Our team lives and breathes on Hostfully, and we couldn't manage our 60+ units without it. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

Limited analytics and data tools. Lack of reliable infrastructure to handle complex owner statements. Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you for the incredible feedback and for being a valued customer for over six years, it means a great deal to hear that the dedication of our entire team, from founders to support, has stood out and made a lasting impact, we're proud that Hostfully plays such a central role in managing your 60+ units and serves as a dependable hub for your operations, we appreciate your honest notes on analytics and owner statement infrastructure, and we’re committed to improving those areas, your success drives everything we do.

- The Hostfully Team

Luis A.

Owner of the company

Small-Business (50 or fewer emp.)

9/4/2025

"Very poor based on the expectations got during the selling process"

1.5/5

What do you like best about Hostfully - Property Management Software?

That I can connect to other channels that I was not able to with the previous PMS I had. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

Where to start! It's been a sad journey. They sell it as it will connect seamlessly with the top channels and it's not at all true. Airbnb was not too bad, but the connection with booking.com has been a nightmare. Not at all a seamless integration. They don't know and they don't tell you specific inputs to correctly set it up and in the mean time you are missing out reservations. The payment system with Stripe is complex and you can get claims by fraudulent guest and loss money. Much more work vs. automation. Their what'sapp connection is not bidirectional and they haven't fix I. You can't send attachments to the customers as they stated, the system does not work. You need to become an expert in the system to maximize the investment. Their customers support is reliable but take too much time to answer and some times does not have the answer.

In summary they spend a lot in selling but their PMS does not deliver. Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Hi Luis,

Thank you for sharing your experience. While it's tough to read that we’ve fallen short of your expectations, we truly appreciate the honest feedback. It helps us grow and better support our customers.

We’re glad to hear that Hostfully has allowed you to expand your channel connections beyond your previous PMS. That said, we’re genuinely sorry that the transition hasn’t been smooth, especially with Booking.com and the setup complexities. Integrations with OTAs can sometimes be tricky, and we know how critical it is to get them working seamlessly.

We also note your feedback about payments, WhatsApp messaging, and the learning curve. We’re actively working to improve platform functionality and documentation and are currently exploring more robust ways to simplify the setup experience and enhance messaging tools.

We’re sorry we haven’t delivered the experience you were promised. Our team is reviewing your comments closely and will continue working to improve the areas you’ve mentioned. If you’re open to it, we’d love to connect with you directly to make things right and better understand your specific use case.

Thanks again for taking the time to leave this review.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/13/2025

"A Powerful, Evolving Platform That Grows With You"

5/5

What do you like best about Hostfully - Property Management Software?

Hostfully has been a great solution thanks to its strong integrations and multi-channel support, which make managing listings much easier. I use the software every single day, and it’s incredibly effective whether you’re managing just one property or a growing portfolio. The automations and guest-communication features save us a ton of time, and their customer support is consistently responsive and helpful. The platform scales well as we grow and offers a clean, modern user experience. I recommend Hostfully to all of my clients because it has truly become an essential part of our operations. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

In my experience, the mobile app can feel somewhat limiting, as a few features I rely on in the desktop version are missing or harder to access, which slows me down when I’m managing properties on the go. Many times I just end up using Hostfully through my phone’s browser so I can access everything I need. I’ve also noticed that some features feel less mature or not fully built out yet, though I know Hostfully is always evolving and actively listening to customers, so I tend not to worry too much about it. Notable areas that could use more depth include parts of the owner portal and a few specific integrations. Additionally, there are occasional syncing issues that can cause listings to display inaccurately. Review collected by and hosted on G2.com.

What problems is Hostfully - Property Management Software solving and how is that benefiting you?

Hostfully is solving a lot of the day-to-day operational challenges that come with managing short-term rentals. It centralizes all my channels, keeps my calendars and rates synced, and automates guest messaging so I’m not constantly juggling manual tasks. Having everything in one place, including integrations, workflows, owner tools, and guest communication, saves me hours each week and reduces errors. It also gives me confidence that my listings are accurate and my guests are getting timely information, which ultimately helps me deliver a better experience and scale my business more efficiently. Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you for the detailed and thoughtful review, we're glad to hear that Hostfully has become an essential part of your daily operations and that the platform’s integrations, automations, and guest communication tools are helping you save time and scale effectively. We appreciate your honest feedback on the mobile app and specific features that could benefit from further development, and we’re committed to improving those areas as we continue to grow. It's great to know that Hostfully is helping you centralize your operations and deliver a better guest experience.

- The Hostfully Team

Maxwell H.

Managing Director

Small-Business (50 or fewer emp.)

12/18/2025

"Fast, Modern Software with Outstanding Support"

5/5

What do you like best about Hostfully - Property Management Software?

It very quick compared to other software systems I have used before and more modern. The account manager I have is really supportive and really cares about my account - this is something that is hard to find so a special thank you to Kana Gordon. When switching over from one platform to another it's learning from scratch again and the support is spot on with anything I need help with. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

Not having a contact number for quick fixes. Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you, Maxwell, for the thoughtful review. We're glad to hear that Hostfully’s speed and modern design have stood out compared to other platforms you've used. It's especially rewarding to know that Kana Gordon’s support has made a difference in your transition and ongoing experience. We appreciate your note about the need for a contact number and will keep that in mind as we work to improve accessibility. It's an honor to support your business as you continue to grow and strive for excellence.

- The Hostfully Team

David L.

Director and Property Manager

Small-Business (50 or fewer emp.)

11/11/2025

"Intuitive, Customizable, and Outstanding Support—Best PMS Experience Yet"

5/5

What do you like best about Hostfully - Property Management Software?

It is intuitive and user friendly. Customer support is excellent and comes in many different forms AI, in person chat, online video calls etc. The ability to customise financial reports is invaluable for someone managing other peoples' properties and saves a huge amount of time compared to previous spreadsheet experiences. I have tried 3 previous PMS softwares but this has been the best experience by far Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

Being asked for a review after every minor interaction is a bit tedious but not a major issue Review collected by and hosted on G2.com.

What problems is Hostfully - Property Management Software solving and how is that benefiting you?

It makes messaging guests very easy irrespective of which channel they book through or if they are direct bookings. It integrates easily with all of them. The facility for automated messaging is very flexible and powerful and saves significant time. Customisable reports (and support in customising them) saves an incredible amount of time at the stressful 'end of month' deadline Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you, David, for the detailed and thoughtful review, we're so glad to hear that Hostfully has been your best PMS experience yet and that the intuitive interface, flexible automations, and customizable reports are saving you valuable time. It's great to know our support team has been helpful across different formats and that the platform is making a real difference in managing guest communication and owner reporting, we appreciate your feedback about review requests and are always working to improve every part of the experience.

- The Hostfully Team

Verified User in Hospitality

Small-Business (50 or fewer emp.)

11/12/2025

"Centralized & Integrated VR Management"

4.5/5

What do you like best about Hostfully - Property Management Software?

All channels are integrated into one platform, automated messaging, guidebook and upsell functions make managing about 20 vacation rentals much more efficient and allows our team more time to focus in increasing profits and guest satisfaction. We are able to be proactive rather than reactive!

The onboarding process with Pablo was smooth and well guided, allowing us to thoroughly learn the system rather than just automating or self guiding. Our customer success manager, Tracy, is always available and happy to help with any inquiry or improvement. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

There are a few amenities and other minor settings that don't translate across all channels - extra double checks are required. Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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sThank you for the detailed and insightful review, we're thrilled to hear that Hostfully has helped streamline your vacation rental operations and given your team more time to focus on profitability and guest satisfaction, it's great to know that the onboarding experience with Pablo was smooth and that Tracy has continued to be a supportive resource, we appreciate your note about amenity translation across channels and are always working to improve consistency and reliability throughout the platform.

- The Hostfully Team

Kyle G.

Property Manager

Small-Business (50 or fewer emp.)

11/17/2025

"Outstanding Features and Exceptional Onboarding Support"

5/5

What do you like best about Hostfully - Property Management Software?

I like Hostfully for the range of features and integrations as well as how very clearly they are making improvements for Property Managers. However, Hostfully would not be as good as it is without Kana Gordon.

She's been the most amazing onboarding support team member I've ever had and I love working with her. I won't speak to anyone else if I can avoid it. Review collected by and hosted on G2.com.

What do you dislike about Hostfully - Property Management Software?

Nothing at all. Hostfully is always improving. Review collected by and hosted on G2.com.

Response from Raymond Chizanga of Hostfully - Property Management Software

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Thank you, Kyle, for the fantastic review. We're thrilled to hear that Hostfully’s features and integrations are helping you manage your portfolio efficiently and that our ongoing improvements are making a difference. It's especially rewarding to hear about the positive impact Kana Gordon has had on your onboarding experience; her dedication and expertise truly set the tone for our commitment to customer success.

- The Hostfully Team