# iGMS (formerly AirGMS) Reviews **Vendor:** iGMS **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.7/5.0 **Total Reviews:** 45 ## About iGMS (formerly AirGMS) iGMS is a vacation rental software that helps hosts to effectively handle day-to-day short-term rental management tasks. The software enables users to operate all Airbnb, Booking.com, Vrbo and Google Vacation Rental accounts via a single interface, with access to the same advanced functionality through the mobile app. Benefit from automated guest messaging and reviews, templates, tools for team & tasks management, an advanced channel manager, financial reporting, a direct booking management toolkit, payment processing, and more. A free 14-day trial is available (no credit card required). Benefits: - iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount. - iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages. - The automated guest reviews feature facilitates leaving reviews and getting feedback from your guests. - iGMS enables users to connect multiple accounts from different OTAs, eliminating the need to constantly login and logout. - Our software is seamlessly integrated with major OTAs meaning you can synchronize availability and avoid double-bookings. - iGMS users are able to process online payments and upsell to guests from Booking.com and those who make direct bookings. - With iGMS’ smart reports, hosts can easily create simple and compelling short-term rental management reports in no time. Features Include: - Channel manager - Automated guest messaging - Management of multiple accounts - Multi-calendar - Team management - Automated guest reviews - Financial reporting - Cleaning & task management - In-app and email notification - Key exchange management - Payment processing - Direct booking management - Mobile apps (iOS & Android) ## iGMS (formerly AirGMS) Pros & Cons **What users like:** - Users appreciate the **effective booking management** of iGMS, highlighting its seamless integrations and responsive support. (1 reviews) - Users appreciate the **efficient channel price adjustments and seamless calendar syncing** offered by iGMS. (1 reviews) - Users appreciate the **super responsive customer support** of iGMS, enhancing their overall experience and satisfaction. (1 reviews) - Users appreciate the **sophisticated integrations** of iGMS, enhancing efficiency with seamless price adjustments and calendar synchronization. (1 reviews) ## iGMS (formerly AirGMS) Reviews ### 1. saving time and avoiding mistakes. **Rating:** 5.0/5.0 stars **Reviewed by:** Anas R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about iGMS (formerly AirGMS)?** Overall, a reliable and user-friendly system that helps streamline daily operations. It has made managing bookings much more efficient, and I look forward to future improvements. **What do you dislike about iGMS (formerly AirGMS)?** Reporting and analytics are somewhat limited, and syncing between platforms can occasionally be delayed. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** iGMS solves the problem of handling multiple listings across different platforms by bringing everything into one system. Features like automated messaging, unified calendar, and task management reduce workload, improve efficiency, and help maintain a better guest experience. ### 2. I run 8 glamping units...and iGMS makes it all possible **Rating:** 5.0/5.0 stars **Reviewed by:** Chris J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about iGMS (formerly AirGMS)?** Multi calendar, OTA sync, customer service **What do you dislike about iGMS (formerly AirGMS)?** Can't think of anything, really. I guess I sometimes ask for tech changes and they takes some time to implement. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** I run 8 glamping sites on my property, and I am able to manage all of them with ease thanks to iGMS. All software have their issues, but whenever something comes up, iGMS support is speedy with their response. An incredible tool for str management! ### 3. iGMS does everything I need it to do, and it does it well. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew B. | Opportunist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about iGMS (formerly AirGMS)?** I particularly like that (1) it receives the prices I need from PriceLabs, adjusts them for each channel, and feeds them on correctly, (2) working with the calendar is efficient and it syncs quickly, (3) supports AirBnb co-host integration, (4) my cleaning team can access the calender, (5) it integrates with my home heating setup, and (5) the customer support is super responsive. **What do you dislike about iGMS (formerly AirGMS)?** It only works with AirBnb, Booking.com, and VRBO. At the moment, these are the only 3 channels I need, but it could be an issue in future or with other properties. But everything else worked well and I don't plan on needing other channels. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** I needed an application to feed my custom/dynamic pricing data into my channels and ensure effective syncing of channel calenders. ### 4. Great for managing multiple properties, first class customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Gillian H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about iGMS (formerly AirGMS)?** Customer service, always helpful. Always quick. Even with things they need to go away and find out they reassure you that they are still working on it and will be in touch. Platform is easy to use, doesn't take much explaining. **What do you dislike about iGMS (formerly AirGMS)?** Website building is basic. Notifications on email, app, txt are basic. Could have more training videos e.g for reports **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Issue tasks to cleaners , don't have to separately text. All info is set when task is assign to cleaner. Multi calendar - idea of what's happening in day or week Direct booking through website build. ### 5. Handy tool for managing your short-term rentals **Rating:** 4.0/5.0 stars **Reviewed by:** Philip M. | Lead Engineer - Fleet Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2024 **What do you like best about iGMS (formerly AirGMS)?** It is a handy tool for managing your short-term rentals. I have been using this software for 3 months, while synchronized with dynamic pricing tools, and this has saved me countless hours on availability management and calendar synching across short-term rental platforms (Airbnb, Booking, VRBO). Written by Philip Mann **What do you dislike about iGMS (formerly AirGMS)?** You need to subscribe to paid 3rd party services for dynamic pricing. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Property management for short term rentals. ### 6. I Love Systems **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Owner/Landlord, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about iGMS (formerly AirGMS)?** IGMS has made the process move a lot smoother and easier. Having everything in one place and being able to manage it all under one umbrella has made my life easier. Added bonus to connecting the users to a platform for getting units cleaned. I’m happy with the service provided. **What do you dislike about iGMS (formerly AirGMS)?** I don't like the time delay with the message portion. Incoming messages have a delay and are not instant. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** It bundles all platforms that I host on together. This allows a one stop shop and also removed double booking. Having everything under one umbrella saves time. ### 7. iGMS review **Rating:** 4.5/5.0 stars **Reviewed by:** Yury O. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about iGMS (formerly AirGMS)?** very good support ; nice set of features **What do you dislike about iGMS (formerly AirGMS)?** the widget is not very customizable, would like to have it more flexible **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** connectivity provider - connect and sync calendars from all platforms ### 8. Best software **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia B. | Property management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about iGMS (formerly AirGMS)?** I am using IGMS for a couple years now and I tried different software before and now I am choosing to stick with the best! They have multiples features and they always stay up to date about new fonctionnalities. I also appreciate there help whenever I need it! **What do you dislike about iGMS (formerly AirGMS)?** Nothing really. I appreciate all the features ! **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** They helped getting all the properties together so it's way more easy to manage ### 9. IGMS rocks!! **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2022 **What do you like best about iGMS (formerly AirGMS)?** I like the scheduled messaging featuring and the ability to manage multiple properties and channels in one place. It makes it easier to manage my business with less clicks. **What do you dislike about iGMS (formerly AirGMS)?** I haven't been able to take full advantage of the direct booking feature. I set it up but I cant find an easy to send out offers to my past guests using IGMS so I can begin collecting direct bookings. It would also be helpful if there was a way to capture everyones emails from other channels. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Its solving the issue of managing too many channels and doing too many clicks to operate a STR / Vacation Rental business. Having everything in one place is much more time efficient. ### 10. The BEST STR Channel Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Eric L. | Co-Founder & CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about iGMS (formerly AirGMS)?** I tried many different channel managers before deciding iGMS was by far the best solution. It offers a ton of functionality that makes it easy to run a short term rental across Airbnb, Vrbo, and direct bookings - like a unified inbox w/ multiple users, automated guest messaging, cleaner management, and syncing with PriceLabs. While they have an ok mobile app (works on the go), the experience is very good on desktop. As a bonus, I'm also about to create a direct booking website using their WordPress widget, which integrates reservations directly into their platform. **What do you dislike about iGMS (formerly AirGMS)?** 5 stars for being way ahead of the competition, but there are a few areas of improvement iGMS has needed for a while: -The app is slow and doesn't display a 30 day calendar of bookings on a single screen like (PLEASE add this!!!) -Automated messages can't be sent on a specific day of the week (trash reminders, etc). I have to use hosttools.com in addition for this. -Can't add a security deposit to the direct booking charge via Stripe **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** With iGMS, I'm always confident that my calendar is completely synced across platforms, pricing is up to date, my guests are well informed, and my cleaners will always show up. Anytime I have a question, customer service gets back to me via chat within the same day. 100% worth the $16 a month subscription. ### 11. Customer service is out of this world. **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about iGMS (formerly AirGMS)?** Reliable, excellent customer service and response times are excellent for those who have a busy and high-traffic business. I like how the application makes it easy to navigate. **What do you dislike about iGMS (formerly AirGMS)?** That many rental real estate property owners do not know about this wonderful service and how easy the application is and that every property manager and all the employees of the company should be using it. **Recommendations to others considering iGMS (formerly AirGMS):** Once you try this, you will never go anywhere else. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** The benefits of this service: Excellent customer service, fast response, and they are always asking for feedback which means they care and want to improve the service and application. ### 12. IGMS is a very effective platform for managing rentals **Rating:** 5.0/5.0 stars **Reviewed by:** Coach Mike K. | Chief Fitness Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2022 **What do you like best about iGMS (formerly AirGMS)?** It is very easy to use and the auto messaging feature is nice. It also integrates nicely with my wordpress for direct bookings. **What do you dislike about iGMS (formerly AirGMS)?** I'd like it better if they integrated with more OTAs seamlessly. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** It helps me manage everything from one central hub. ### 13. Great Product / Fantastic Service **Rating:** 5.0/5.0 stars **Reviewed by:** Brad T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about iGMS (formerly AirGMS)?** We are only small, a single property but listed on several sites and our own website. iGMS has helped streamline everything for us from Communication with Guests, allocation jobs to the cleaner or maintenance staff. Their response to support issues is fantastic, they are so prompt and always follow up on queries, they also listen to future feature requests. iGMS is just great! **What do you dislike about iGMS (formerly AirGMS)?** A few more integrations with other sites would be handy, but it can be done manually as well, so not a big issue. **Recommendations to others considering iGMS (formerly AirGMS):** Amazing support team. Great Product, give the demo a try, you wont be dissapointed. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Automation, saves us a huge amount of time. We both work full time and iGMS streamlines everything for us. ### 14. The gold standard for managing short term rentals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about iGMS (formerly AirGMS)?** IGMS has quickly become the gold standard for managing short term rentals. I luckily stumbled upon iGMS before launching my first short term rental and was so glad I did. There are a lot of other tools on the market, but iGMS is sure to become the leader because of their continual effort to expand and improve the capabilities of the software. **What do you dislike about iGMS (formerly AirGMS)?** The iGMS team is continually working to expand and improve the capabilities of the platform, but there are some things that still need work: - Direct bookings module is a bit clunky for guests trying to book more than a few months out - There is currently no way to obtain a damage deposit for direct bookings - There is no auto-responder functionality that will automatically reply to guest messages/inquiries **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** iGMS solves our need to automate messaging with guest before, during and after their stays with us. We also use iGMS to automate the scheduling of cleaning services, and to accept direct bookings through our website https://carsoncabin.com ### 15. Automated by business **Rating:** 5.0/5.0 stars **Reviewed by:** Emilios K. | Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about iGMS (formerly AirGMS)?** I've automated almost my entire business with the help of IGMS without the need to toggle between multiple softwares to get things done. **What do you dislike about iGMS (formerly AirGMS)?** So far everything is going great, but i would like to see an improve in the ios application. Everything else is great **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Guest management Guest messaging ### 16. Best option I’ve tried **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about iGMS (formerly AirGMS)?** The only CMS that can handle VRBO/Expedia without losing the payment portal. App can be laggy, but browser experience is solid. Software architecture superior to competitors like HostAway and Guesty. Doesn't hurt that is was fully half the price of HostAway/YourPorter. **What do you dislike about iGMS (formerly AirGMS)?** A few bits and pieces could be updated, but nothing critical. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Proper Expedia payment portal integration is HUGE. ### 17. Excellent software **Rating:** 4.5/5.0 stars **Reviewed by:** Valerie J. | Broker Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2021 **What do you like best about iGMS (formerly AirGMS)?** Excellent software, easy to use, integrates easily with booking platforms. **What do you dislike about iGMS (formerly AirGMS)?** The inability to have my cleaner set up under multiple accounts. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Centralized location for all of my vacation rental communications, calendars, etc. ### 18. Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2021 **What do you like best about iGMS (formerly AirGMS)?** Being new to renting our property, IGMS was exactly what we were looking for to consolidate all calendars into one location, automate responses and check up on things in one centralized location. IGMS does exactly what we need it to do so that managing bookings for my property is easy! Communication with them has been great and they are always willing to answer my questions and offer help as needed. **What do you dislike about iGMS (formerly AirGMS)?** It does take a bit of time to get it set up and learn how to navigate and use the features. But there are lots of instructions and IGMS is great about answering any of your questions. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** I needed a way to manage my rental property across multiple platforms. IGMS was the answer! My calendars are consolidated into one and it updates very quickly so that I avoid double booking. I can change the pricing in one calendar and it updates all of them. Automated responses to guests have saved me lots of time! Once it is all up and running, it's pretty easy to use and makes managing my property across multiple platforms much easier! ### 19. My client is tickled pink! **Rating:** 5.0/5.0 stars **Reviewed by:** Tina W. | Website Developer **Reviewed Date:** April 05, 2022 **What do you like best about iGMS (formerly AirGMS)?** The channel manager allows doing everything in one spot. **What do you dislike about iGMS (formerly AirGMS)?** Too many help documents. They could combine them. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Double booking and creating invoices are now a breeze to overcome. ### 20. Good value for money **Rating:** 4.0/5.0 stars **Reviewed by:** Chris M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about iGMS (formerly AirGMS)?** Link all calendars without double bookings **What do you dislike about iGMS (formerly AirGMS)?** Cannot set weekly discounts, my direct bookings see a nightly prices even if they book 1 or 10 night they don't get a discount. Wound be good if I could set discounts after 4/5 nights, 7 nights and 28 nights. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Can accept direct bookings with a widget on my website. Can link all calendars and seen all bookings in 1 place. ### 21. A must have! **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about iGMS (formerly AirGMS)?** This system allows for me to manage 9 rental properties as easily as managing 1. It links AirBnB and VRBO seamlessly and automates reviewing and notifying guests of any info I was having to manually send out. A MUST HAVE! **What do you dislike about iGMS (formerly AirGMS)?** There isn't anything I don't like. It works perfectly. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** I don't have problems... it automates things that used to take me hours. ### 22. Reco as a host! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about iGMS (formerly AirGMS)?** Overall, we've had a great experience with the platform. As hosts of a busy lake house it's been great to have a snapshot on that platform as well as VRBO. It's easy to use and super intuitive. Overall super happy with the experience and would recommend to anyone hosting on multiple platforms. **What do you dislike about iGMS (formerly AirGMS)?** Only call-out is sometimes something goes wonky where it's not blocked and is actually booked on VRBO and it's showing open on AirBnB. it's only happened 2-3 times. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Managing a rental property on multiple platforms, managing cleaning schedules etc. ### 23. Platform software made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2021 **What do you like best about iGMS (formerly AirGMS)?** This software allows you to combine all your rental platforms into one system, saving you time and headaches of running a rental property **What do you dislike about iGMS (formerly AirGMS)?** The initial set up of your account is a bit confusing due to their pop up advertising for monthly pricing **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Time saved that before was spent going from platform to platform ### 24. I would not run a short term rental without this software, it's amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Neil P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about iGMS (formerly AirGMS)?** Multi-calendar management and combined inbox features are the most critical and appreciated. **What do you dislike about iGMS (formerly AirGMS)?** I cannot say I dislike anything about this product. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Time. It's the most valuable asset in my life, and this product puts it back in my pocket. ### 25. Great tool for our vacation rental business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2021 **What do you like best about iGMS (formerly AirGMS)?** We have been using the tool from the very beginning and very much pleased with their functionalities, ongoing improvements and fantastic support. Our firm is in Hawaii where vacation rental business has a very high volume and turn around. this tool has been stressed tested by us and we recommend it to anybody who want to automate the management ranging from a few units to hundreds. **What do you dislike about iGMS (formerly AirGMS)?** no statement funcitonality or quickbooks integration **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** managing multiple listings - saves time logging into each airbnb page ### 26. Best Property Manager for AirBnb Listings **Rating:** 5.0/5.0 stars **Reviewed by:** Marco S. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about iGMS (formerly AirGMS)?** I will always be grateful to the template option of iGMS for chatting easily and rapidly with guests and also to the option of giving partial access to the property's owner/manager/cleaner... in few words, the team function **What do you dislike about iGMS (formerly AirGMS)?** Just the time it takes to open the mobile app, quite slow **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Managing multiple properties on multiple channels, chatting with guests, giving access to the financial status to the owner of the property ### 27. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Branko C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about iGMS (formerly AirGMS)?** iGMS is a real treat for my short-term rental business. The messages were always sent on time, the API connection is working like a charm, and our cleaning team is getting notified always on time. Perfect! **What do you dislike about iGMS (formerly AirGMS)?** Nothing to dislike, everything was perfect! **Recommendations to others considering iGMS (formerly AirGMS):** Great software, don't hesitate to have it. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Informing guests with messages and e-mails on time. Huge time saver! ### 28. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about iGMS (formerly AirGMS)?** channel manager and the templates section **What do you dislike about iGMS (formerly AirGMS)?** integration is a bit lengthy, it takes a bit of time to be able to be up and running **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** automated most of my tasks while managing my property in several web providers ### 29. IGMS is solid **Rating:** 4.5/5.0 stars **Reviewed by:** Brian F. | Senior Web Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about iGMS (formerly AirGMS)?** Management of properties across multiple channels, automated messaging. **What do you dislike about iGMS (formerly AirGMS)?** Task management implementation (for example, for handyman tasks at various properties) is less than ideal. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Ease the use of managing vacation rentals. Time saved, more efficient communication with guests. ### 30. good channel management software **Rating:** 3.5/5.0 stars **Reviewed by:** todd c. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about iGMS (formerly AirGMS)?** helps prevent double bookings although doesn't always work. **What do you dislike about iGMS (formerly AirGMS)?** Not a perfect track record for preventing double bookings. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** rare double bookings. ### 31. Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Jody A. | m, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2021 **What do you like best about iGMS (formerly AirGMS)?** Automated emails have saved so much time. **What do you dislike about iGMS (formerly AirGMS)?** I used to be able to access for no charge on a limited version of the program **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Time management ### 32. Igms user **Rating:** 4.0/5.0 stars **Reviewed by:** Travis C. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about iGMS (formerly AirGMS)?** Ease of use and fairly intuitive but could be better **What do you dislike about iGMS (formerly AirGMS)?** The reporting isn't very useful and it's expensive **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Helps with automation ### 33. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about iGMS (formerly AirGMS)?** The task function of the software for cleaning task and maintenance **What do you dislike about iGMS (formerly AirGMS)?** no live support to talk to other than chat **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** ONe stop solution for all our needs and channel management. ### 34. Nampa **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about iGMS (formerly AirGMS)?** I came to AirGMS first to be able to share calendar information with our housekeeping people, after having issues with google calendar. I also think I'll really like all the messaging templates once I get them set up. I know there's lots more to explore. Thanks! **What do you dislike about iGMS (formerly AirGMS)?** Haven't used enough to find something to mention **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** It seems that the calendar is working well--I'm still going back and forth to the Airbnb app, but I think that will lessen over time. I'm still checking in with the cleaning people by text to make sure they are on top of it, but once I know they are checking as they should I can ease up. I know this app will be a great help as we expand our listings to other rental agencies! As soon as I feel things are running smoothly I will explore those options. ### 35. Convient & Working Well for owners & managers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2019 **What do you like best about iGMS (formerly AirGMS)?** I enjoy that all aspects work effortlessly. I am able to change what I need to change & numbers in the spreadsheet section are accurate. The automation is perfect & the whole process is super simple to set up. **What do you dislike about iGMS (formerly AirGMS)?** There isnt much I dislike a about this software. Honestly, the only complaint I have is the separation of Vrbo & Airbnb but I believe they are still working on the vrbo side of things to make it even better. **Recommendations to others considering iGMS (formerly AirGMS):** Try it out & see how it goes. It is a super easy integration & the support is easy to contact. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** I have spent less time struggling to keep with with messages, owners can see their profits & their % booked. Overall, it is a perfect fit for my business. ### 36. Decreases time spent on messaging guests by 90% **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about iGMS (formerly AirGMS)?** Hands off message response, check in and check out instructions, and having everything in one place **What do you dislike about iGMS (formerly AirGMS)?** The user interface is not super friendly at times. The messaging window can be information overload **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Automatic messaging and responses ### 37. Family owned vacation rental operator **Rating:** 5.0/5.0 stars **Reviewed by:** Sean B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2019 **What do you like best about iGMS (formerly AirGMS)?** This application literally has fixed every issue I have had with Airbnb and VRBO integration. It seemlessly integrates them. The automated messages are awesome as well as the cleaning task feature. Instead of manually updating my maid she has access to all my calendars and gets a notification every time someone books. I estimate that this app will save me 500 hrs and I have four properties. **What do you dislike about iGMS (formerly AirGMS)?** The VRBO delay needs to be fixed. Also, please add the automated VRBO review. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** See above. ### 38. Airgms Review by CHECKiN **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about iGMS (formerly AirGMS)?** Communication platform with multiple account. The template generator are easy to use. It's easy to leave reviews in bunch but I miss the time where we could see if a guest already left us a review, or not. **What do you dislike about iGMS (formerly AirGMS)?** It's not efficient to change the price directly on the platform since we can't modify the availability setting. The integration of new account has been an headache lately. We don't have a lot of information about what's coming next .. will we be able to completely synchronise our account with VRBO/Homeaway. The app is lagging and we always need to close, refresh and reopen. Airgms should let the admin to set an alarm for a To-Do. For example : setting an alarm to let the guest know if an early check-in is possible 24H before their arrival. The to-do list is convenient but I think it'd be a big add-on to set an alarm. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** The communication with the guest mostly & the review which we do in bunch 3-4 time per month. We use tools created on Google Sheet to manage our cleaning schedule. We use the calendar the verify the check-out date (cleaning date). ### 39. User-Friendly App for Hosts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2019 **What do you like best about iGMS (formerly AirGMS)?** Super user-friendly app, easy to understand with a huge learning curve. **What do you dislike about iGMS (formerly AirGMS)?** Maybe its there and I didn't know but I can't seem to personalize the notifications if I have few properties and I just want Property 1 notifications to go to manager 1 and Property 2 notifications to manager 2 so manager 1 is not bombarded with Property 2 notifications. Hope it makes sense, if it's there then I would certainly like to know how can I program it if not then I would request you to consider adding this feature. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Saved lots of time logging on to multiple accounts ### 40. Double in size **Rating:** 4.5/5.0 stars **Reviewed by:** Julie V. | Principal, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about iGMS (formerly AirGMS)?** Airgms has been a pivotal component in my growth through out the past year. I would not have been able to expand the way I did without this software. I was able to more than double in size (21 properties to 45) while reducing the amount of administration that was required. What I like most about airgms is they are continually reaching out to theor clients to get our input on new features they can add to improve. **What do you dislike about iGMS (formerly AirGMS)?** Nothing to date. This software has helped me immensely. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Communication is key and airgms has solved this problem for me. ### 41. Great functionality, changed my Airbnb business for the better **Rating:** 4.0/5.0 stars **Reviewed by:** Devin K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2018 **What do you like best about iGMS (formerly AirGMS)?** Easy access to several functions across all my listings. **What do you dislike about iGMS (formerly AirGMS)?** Support can be a little slow. It often takes several days to hear back. **Recommendations to others considering iGMS (formerly AirGMS):** More management functions. Consider who your Airbnb clients would be - People with several listings, possibly a co-host and definitely a cleaner. Also, consider the co-host and cleaner most likely has other customers and it doesn't make sense to have them use several accounts. They should be able to "sync" into multiple host accounts from one "service provider" account. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Team communication & management ### 42. Great tool! Could nog imagine working without it... **Rating:** 5.0/5.0 stars **Reviewed by:** Niels M. | Founder & Strategic Manager , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about iGMS (formerly AirGMS)?** - The fact that I can adjust pricing from the tool - Connection of all possible airbnb listings. - Good support in case of questions. - Great development team, those guys must be working 24/7... **What do you dislike about iGMS (formerly AirGMS)?** Nothing at the moment, keep up te good work team! **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** It solves a lot of time logging in to different systems ### 43. Single Sign-on for Multi-Airbnb Accounts Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Charity K. | Co-Chief of Everything, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2017 **What do you like best about iGMS (formerly AirGMS)?** Using Airgms to manage multiple listings has simplified communications and calendar management allowing us to focus on guest satisfaction. We would definitely recommend this for anyone with more than five Airbnb listings. **What do you dislike about iGMS (formerly AirGMS)?** There are several feature additions that we are interested in seeing in the future. What's nice is that we feel like we have the opportunity to connect with the customer service team and even the developers to pass along our requests for improvement or new features. **Recommendations to others considering iGMS (formerly AirGMS):** We would definitely recommend you give AirGMS a try for your vacation rental software needs. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** Using Airgms as a primary conduit for communication with Airbnb guests at multiple locations has streamlined our process and made it easier for us to do business. We are looking forward to the feature additions we have passed along to their development team. ### 44. Solid Software Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2017 **What do you like best about iGMS (formerly AirGMS)?** I really like the customer service. The team is always prompt to respond to any inquiries and issues. Very professional. **What do you dislike about iGMS (formerly AirGMS)?** Maybe there could be multitple login ids to a single account. And you could keep track of who responded to which guests. Someone we see a weird response and we want to know which of our team members wrote it. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** We are able to manage multiple properties of multiple landlords who insist on having their own airbnb account. ### 45. Pretty great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2017 **What do you like best about iGMS (formerly AirGMS)?** How easy it isn't to check on my phone, find everything in one place. **What do you dislike about iGMS (formerly AirGMS)?** I wish the search worked a little better, and that you could put a note right on the messages for a reminder for yourself as you can't see the todo's in your phone. I would recommend an ap. **Recommendations to others considering iGMS (formerly AirGMS):** Really easy, and easy to communicate with developers. **What problems is iGMS (formerly AirGMS) solving and how is that benefiting you?** All Airbnb accounts in one location! ## iGMS (formerly AirGMS) Discussions - [What is iGMS (formerly AirGMS) used for?](https://www.g2.com/discussions/what-is-igms-formerly-airgms-used-for) - [What is the best way to connect Airbnb and VRBO calendars](https://www.g2.com/discussions/what-is-the-best-way-to-connect-airbnb-and-vrbo-calendars) - 1 upvote - [View iGMS (formerly AirGMS) pricing details and edition comparison](https://www.g2.com/products/igms-formerly-airgms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+11%3A43%3A42+-0500&secure%5Bsession_id%5D=e5831ed5-3e5f-4bd2-8fd8-23f31904bbbd&secure%5Btoken%5D=0265123bdd9cdd9756fbaef27920c4625c402f9ada2a18807a866822b5813583&format=llm_user) ## iGMS (formerly AirGMS) Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top iGMS (formerly AirGMS) Alternatives - [Hosthub](https://www.g2.com/products/hosthub/reviews) - 4.7/5.0 (28 reviews) - [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) - 4.9/5.0 (246 reviews) - [Rentals United](https://www.g2.com/products/rentals-united/reviews) - 4.0/5.0 (5 reviews)