We've been using Lodgify for 7 years, and it’s hands down one of the most important tools in our tech stack. Thanks to Lodgify, we've achieved a 70% direct booking rate—something we’re incredibly proud of.
What I love most:
Website Builder: I was able to build a professional-looking website myself that actually converts. It’s intuitive, customizable, and truly designed for STR owners.
Mobile App: The app is powerful and reliable—I can manage everything from my phone, which is essential when you're constantly on the move.
Marketplace & Integrations: I’ve built a custom tech stack tailored to our strategy, without being boxed into a one-size-fits-all system.
Support: Their customer support team is responsive, helpful, and has never let me down. That kind of reliability means everything.
Constant Innovation: Lodgify continues to evolve. They’re always adding new features and adapting quickly to industry changes, which makes me confident I’m growing with a platform that’s future-focused.
Lodgify has been a true partner in helping us grow a sustainable, independent short-term rental business. Review collected by and hosted on G2.com.
While I’m a long-time Lodgify user (7 years!) and genuinely impressed with what they offer, there are a few areas I hope to see improved as they continue to innovate.
CRM Capabilities: This is the biggest gap for me. As the system that holds all our guest and reservation data, it really needs a built-in CRM. Being able to tag guests, automate follow-ups, segment audiences, and build stronger guest relationships directly within Lodgify would take the platform to the next level.
Accounting & Tax Handling: The accounting tool and tax settings could use more finesse—especially for those of us operating outside of Europe. I’m based in Canada, and while it's possible to set things up correctly, it often feels like a workaround. Making a change feels like threading a needle, and I always brace myself when tax rules shift.
That said, I continue to recommend Lodgify because of its strengths, and I am confident in their roadmap as they continue to innovate and evolve. Review collected by and hosted on G2.com.
