Guesty
Guesty is an end-to-end property management platform for short-term rental operators. The software consolidates bookings, guest communication, operational tasks, and financial data into a centralized dashboard, replacing fragmented tools with a unified infrastructure. CORE PLATFORM FEATURES • Unified Inbox: Consolidates guest messages from Airbnb, Vrbo, Booking.com, and direct booking sites into a single, manageable feed. • Multi-Calendar: Centralizes reservations, pricing, and availability across all listings and channels to prevent double bookings. • Guesty Distribution Hub™: Provides direct, two-way integrations with 60+ global OTAs and your own direct booking website. Inventory and content sync in real-time . • Task Management: Gives you one view to manage and automate your cleaning, maintenance, and more. • Guest App: Transforms the pre-stay experience with a smooth check-in process and greater operational efficiency. • Advanced AI Tools: Including Guesty PriceOptimizer™ to execute pricing strategies, Guesty ReplyAI™ to speed up communications, and more. • Financial Engine: GuestyPay™ for payment processing, GuestyPay Protect™ for fraud detection, and trust accounting tools for compliance. • Reporting & Data: Advanced analytics delivers actionable operational insights while the Owner Portal helps manage relationships with property owners. • Open API: Allows technical teams to develop custom integrations and bespoke workflows on top of the core system. SEGMENTED SOLUTIONS Guesty provides specific packages tailored to business size: • Guesty Lite (1-3 Listings): Essential automation and channel management. • Guesty Pro (4-199 Listings): A complete operating system for professional management companies. • Guesty Enterprise (200+ Listings): Built for large-scale brands, offering custom API rate limits, SLA-backed reliability, and dedicated support. Backed by a 250+ person R&D team, Guesty supports 500K+ properties in 100+ countries, delivering the stability required for high-volume hospitality operations
Average Rating: 4.6/5.0
Total Reviews: 128
How Do G2 Users Rate Guesty?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.2/10)
- Ease of Use: 9.1/10 (Category avg: 8.3/10)
- Ease of Admin: 8.8/10 (Category avg: 8.0/10)
- Ease of Setup: 8.7/10 (Category avg: 8.0/10)
Who Is the Company Behind Guesty?
- Seller: Guesty
- Company Website:
- Year Founded: 2013
- HQ Location: Covina, US
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Twitter: @Guesty
5,157 Twitter followers -
LinkedIn® Page: www.linkedin.com
820 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Owner
- Top Industries: Hospitality, Real Estate
- Company Size: 80% Small, 11% Medium
What Do G2 Reviewers Say About Guesty?
AI-generated summary from verified user reviews
Pros
- Users value the effective booking management of Guesty, enhancing efficiency and communication across multiple properties and channels.
- Users commend the excellent customer support of Guesty, consistently highlighting their helpfulness and responsiveness.
- Users value the effective channel management of Guesty, facilitating efficient operations across multiple booking platforms.
- Users appreciate the automated messaging feature of Guesty, enhancing communication efficiency and streamlining property management tasks.
- Users value the comprehensive management features of Guesty, enhancing their productivity and streamlining communications effectively.
Cons
- Users face booking issues with synchronization across platforms, affecting reservations and payment transparency.
- Users face setup difficulties with Guesty, finding the process challenging and time-consuming to navigate effectively.
- Users experience slow performance with Guesty, often facing freezes and inefficiencies that hinder productivity.
- Users report frequent software bugs such as glitches, slow loading, and repeated logouts, impacting overall usability.
- Users note the expensive pricing and high start fee, making it challenging for smaller teams to afford.
What Are Recent G2 Reviews of Guesty?
"An Ever-Improving All-in-One Platform That’s Become So Easy to Use"
Rating: 5.0/5.0 stars
— Clarissa S.
"Guesty: Exponential Growth and Price Optimization"
Rating: 5.0/5.0 stars
— Víctor d.
