--- title: Hospitable.com Reviews meta_title: 'Hospitable.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 259 reviews by the users' company size, role or industry to find out how Hospitable.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 259 scale: '5' date_modified: '2026-08-04' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Hospitable.com Reviews **Vendor:** Hospitable, Inc **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.8/5.0 **Total Reviews:** 259 ## About Hospitable.com Hospitable is the short-term rental industry's premier super app, empowering hosts and property managers to streamline operations, grow their businesses, and reclaim valuable time. Initially launched in 2016 as a time-saving PMS, Hospitable has evolved into a powerful toolkit that goes beyond traditional property management. The platform enables hosts at every scale to automate guest messaging with AI, optimize nightly rates, simplify rental agreements and deposits, coordinate teams, and confidently launch direct booking websites with built-in payments and property protection. Hospitable supports tens of thousands of hosts worldwide, having automated over 108 million messages and processed $5.2 billion in reservation income in 2025. The target audience for Hospitable includes short-term rental hosts, property managers, and real estate investors looking to optimize their hosting experience. With the rise of platforms like Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, the demand for effective management solutions has never been higher. Hospitable caters to these needs by offering features that automate guest communication, synchronize bookings, and simplify team management. This makes it an ideal choice for both seasoned hosts and those new to the short-term rental market. Key features of Hospitable include AI-powered messaging automation, which enables hosts to respond to 90% of guest inquiries without manual intervention. This feature not only enhances guest satisfaction but also frees up valuable time for hosts. Additionally, the platform allows users to build their own direct booking websites, giving them full control over their rental journey and the ability to process payments securely. The synchronization of reservations across multiple platforms ensures that double bookings are a thing of the past, providing peace of mind for hosts. Hosts can now use Hospitable's Dynamic Pricing solution to optimize nightly rates at no additional cost to their existing Hospitable subscription. Hospitable also offers robust team management tools, allowing hosts to assign tasks and send reminders to cleaners and assistants via email or SMS. This level of organization minimizes human error and ensures that all communications are timely and accurate. The platform’s single inbox feature consolidates messages from various booking channels, making it easy for hosts to track communication history with returning guests. Furthermore, smart lock and smart thermostat integrations streamline check-in and reduce energy bills. By utilizing Hospitable, hosts can enhance their operational efficiency, improve guest experiences, and ultimately increase their rental income. The combination of automated messaging, synchronized bookings, optimized nightly rates, and comprehensive team management tools sets Hospitable apart in the competitive landscape of short-term rental management solutions. ## Hospitable.com Pros & Cons **What users like:** - Users love the **automated messaging** feature of Hospitable.com, ensuring seamless communication even when they're unavailable. (12 reviews) - Users value the **automation features** of Hospitable.com, significantly saving time while managing short-term rentals efficiently. (9 reviews) - Users value the **easy and effective booking management** of Hospitable.com, enhancing communication and efficiency for property management. (7 reviews) - Users find Hospitable.com to be incredibly **easy to use** , streamlining property management across multiple platforms effortlessly. (7 reviews) - Users appreciate the **time-saving automation** of Hospitable.com, streamlining guest communication and enhancing overall efficiency. (6 reviews) - Easy Integrations (5 reviews) - Setup Ease (5 reviews) - Unified Platform (5 reviews) - Accounting Efficiency (4 reviews) - Dynamic Pricing (4 reviews) **What users dislike:** - Users find the **notification system lacking** , as it requires manual checks and lacks effective filtering for upsells. (3 reviews) - Users experience **poor customer support** , facing delayed responses and rigid policies that diminish overall satisfaction and trust. (3 reviews) - Users face **booking issues** due to limited payment options like Stripe, restricting full utilization of Direct Booking. (2 reviews) - Users face **integration issues** with Hospitable.com, particularly with syncing calendars across platforms effectively. (2 reviews) - Users find the **mobile app lacks offline functionality** and has poor responsiveness, making travel difficult. (2 reviews) - Payment Issues (2 reviews) - Software Bugs (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) ## Hospitable.com Reviews ### 1. Improves customer experience, saves time & become SUPER responsive! **Rating:** 5.0/5.0 stars **Reviewed by:** Gil S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **What do you like best about Hospitable.com?** Love the automation of routine communication. Automates booking confirmation, allows you to schedule automated messages of all sorts, even has AI you train to answere common inquiries, like "nearby coffee shops" etc. **What do you dislike about Hospitable.com?** Honestly no cons for our team. very smooth and the price is a great value for our small operation **Recommendations to others considering Hospitable.com:** Use the saved messages you've amassed in Airbnb and move to SmartBnB to automate delivery **What problems is Hospitable.com solving and how is that benefiting you?** WIth SmartBnB message automation, we are super responsive our clients and they are always impressed with the info we stream their way to make their visit a 5 star experience. We also find the dash board very helpful to quickly see at a glance what events (check 0in's , check-outs, etc) are on the horizon. ### 2. Simplifies short term rental management **Rating:** 5.0/5.0 stars **Reviewed by:** Tim E. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Hospitable.com?** The automation of emails is excellent, meaning I don't have to keep track of whether or not an email has been sent. **What do you dislike about Hospitable.com?** Really wish I could manage manual bookings with SmartBnB! **What problems is Hospitable.com solving and how is that benefiting you?** Smoother management of booking lifecycle ### 3. Very Accommodating! **Rating:** 5.0/5.0 stars **Reviewed by:** Omar T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Hospitable.com?** smartbnb helps me to keep on top of guest communications. Guest would always say I'm always reachable, and I provide pertinent information without them asking. It's one less thing to worry about when you're super busy doing other things. **What do you dislike about Hospitable.com?** There is no downside so far. The tools (that I use) all work well. **Recommendations to others considering Hospitable.com:** Great product. Highly recommended **What problems is Hospitable.com solving and how is that benefiting you?** Guest communication flow is automatic. With some guests, I don't need to manually message them...all the information on the property/check-in/out process is provided automatically. ### 4. Makes life so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Vinayak C M. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Hospitable.com?** The auto response when a guest makes in inquiry on airbnb is amazing **What do you dislike about Hospitable.com?** Needs to add Booking.com to their list of OTA's they work with, then this is a mini PMS **What problems is Hospitable.com solving and how is that benefiting you?** Communications and reporting. It generates us more revenue ### 5. Must have for Airbnb Hosts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Hospitable.com?** easy to use platform and help me manage 99% of all your Airbnb communications. Saves me hours a hours every month! If you're looking to save time and improve customer experience, Smartbnb is the perfect platform **What do you dislike about Hospitable.com?** love it, cant think of anything that I do not like **Recommendations to others considering Hospitable.com:** jump in an spend some time customising the content, it will save you hours every day **What problems is Hospitable.com solving and how is that benefiting you?** time saving ### 6. Best airbnb app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Hospitable.com?** the quality of the app and service is absolutely world class. There's no one even close in the market **What do you dislike about Hospitable.com?** taking far too long to launch the metrics page. **Recommendations to others considering Hospitable.com:** ..do it! **What problems is Hospitable.com solving and how is that benefiting you?** time savings are the best! ### 7. Great product for property management automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2020 **What do you like best about Hospitable.com?** Easy setup for automatic messages and automatic tasks reminder for my crew **What do you dislike about Hospitable.com?** I'm only using 1 listing but have to pay for 2 **What problems is Hospitable.com solving and how is that benefiting you?** Automating messages from guests, auto-reply, auto-reminder for property manager, cleaners. ### 8. Best airbnb automator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2020 **What do you like best about Hospitable.com?** It helps to maintain communication with guests very efficiently. **What do you dislike about Hospitable.com?** nothing, everything is working as expected **What problems is Hospitable.com solving and how is that benefiting you?** communicate with customers efficiently ### 9. Automates basic messaging **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2019 **What do you like best about Hospitable.com?** It automates the messages you want to send that are the basic messages including welcome messages, house rules, and check out instructions. **What do you dislike about Hospitable.com?** If you get a question there isn’t a message that is sent so you still have to pay attention. **What problems is Hospitable.com solving and how is that benefiting you?** It isn’t solving any problems but it is freeing up time I would spend on sending the same message templates. ## Hospitable.com Discussions - [Is there a way to add pictures to the messages sent?](https://www.g2.com/discussions/34273-is-there-a-way-to-add-pictures-to-the-messages-sent) - 4 comments, 2 upvotes - [What is Hospitable.com used for?](https://www.g2.com/discussions/what-is-hospitable-com-used-for) - 1 comment - [View Hospitable.com pricing details and edition comparison](https://www.g2.com/products/hospitable-com/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A48%3A24+-0500&secure%5Bsession_id%5D=816900eb-5464-4459-a6ad-55126e8c32bc&secure%5Btoken%5D=b9365714e5fbafdcb57186f699f94980c95afb2901f31e36cb2050be1c4ee7c0&format=llm_user) ## Hospitable.com Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [ecobee SmartBuildings](https://www.g2.com/products/ecobee-smartbuildings/reviews) - [Extenteam](https://www.g2.com/products/extenteam/reviews) - [Minut](https://www.g2.com/products/minut/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [StayFi](https://www.g2.com/products/stayfi/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) ## Hospitable.com Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Marketing Automation - Third-Party Integrations **Additional Functionality** - Customizable Reports - Inbox Management - Online Booking - Work Order Management - Rate Management - Discount Management - Calendar Management - Guest Check-in/Check-out - Website Management - Credit Card Processing - Owner Statements - Inventory Management - Revenue Management - Data Synchronization - Multi-Property - Reporting & Statistics - Ratings/Reviews - AI Copilot - Task Management - Property Management - API - Customizable Templates - Alerts/Notifications - Housekeeping Management - Channel Management - Accounting - Payment Processing - Real-Time Notifications - Email Management - Activity Dashboard - For Vacation Rentals - Guest Experience Management - Search/Filter - Multi-Channel Management - Mobile Access - Data Import/Export - Short/Long Term Rental - Reminders - Availability Management - Electronic Payments - Generative AI - Multi-Currency - Guest Communications - Invoice Management - Reservations Management - Contact Management ## Top Hospitable.com Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - 4.7/5.0 (152 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.6/5.0 (111 reviews)