
Technical support is quick and resolved most of my questions but not the real problems. Review collected by and hosted on G2.com.
This platform looks perfect in marketing magerial. Reality is far fron perfect. The only thing that works properly is the technical support. I spent on the platform several months. It started with onboarding proces and migrations of existing accounts on Airbnb (which went smooth), booking.com which was a nightmare and took several days to work, VRBO which completly delisted my property for weeks! This is a huge platform with a lot of integrations and funcruinality. I though that the onboarding will help me to start normal use. The reality was I had to do absolutley everything myself. There were several major issues like no task for the cleaning company was issued becasue of technical issue, automated emails were sent to the guests with content witch violated the T&C of all portals and it was subject to susspending ot even deleting my property from the portals if doscovered. Lodgify management totaly ignered everything. They have hidden fees deep deep in the documents, they break the law presenting prices and fees in net vaule without clearly stating VAT. They even fake the overal score on services like Trustpilot in marketing material stating 4.8 overal score where the average is allready below 4.4 on all portal combined. They answer to everything is always marking blabla. The reality is different. And I would bever again trust a company lie this that exposed me to unnecesary risk of beeing delisted from OTA portal. So check on your side… Review collected by and hosted on G2.com.


