--- title: Hostfully Reviews meta_title: 'Hostfully Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 63 reviews by the users' company size, role or industry to find out how Hostfully works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 63 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Hostfully Reviews **Vendor:** Hostfully **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.5/5.0 **Total Reviews:** 63 ## About Hostfully Hostfully is the all-in-one platform designed for vacation rental professionals seeking efficient growth. Manage listings seamlessly across Airbnb, Vrbo, Booking.com, Homes and Villas by Marriott, and over 100 other integrated platforms and services. Use our direct booking sites, automate routine operations such as calendar synchronization, streamline team assignment and coordination tasks, and centralize guest communications. These tools help reduce operational stress and increase efficiency regardless of your property count. Beyond the basics, Hostfully delivers standout features to elevate the guest experience and improve your bottom line. Our award-winning digital guidebooks provide local recommendations, property details, and check-in instructions, reducing repetitive questions. Hostfully devices monitor and control property access and manage on-site operations. With regular feature releases, you’ll always have a platform that evolves with your business. Discover what Hostfully can do for you. Get started today! We’re proud to be celebrating 10 years in the vacation rental tech space, serving property managers on every continent. Hostfully is trusted by thousands of businesses in over a dozen time zones, operating in 13 languages with more on the way. Whether you're managing properties in Paris, Patagonia, or Perth, Hostfully speaks your language, literally and operationally. ## Hostfully Pros & Cons **What users like:** - Users praise the **excellent customer support** of Hostfully, particularly appreciating friendly and knowledgeable assistance during onboarding. (17 reviews) - Users love the **efficient channel integration** of Hostfully, streamlining management across various booking platforms effortlessly. (10 reviews) - Users find Hostfully's **ease of use** invaluable for managing listings efficiently and effectively across various properties. (8 reviews) - Users highlight the **excellent onboarding experience** with Hostfully, praising Kana Gordon's support and responsiveness. (8 reviews) - Users highlight the **easy integrations** of Hostfully, making property management seamless and efficient for all users. (7 reviews) - Users value the **automated messaging** feature of Hostfully, which significantly enhances efficiency and guest management. (5 reviews) - Features (5 reviews) - Users value the **seamless integrations** with channels like VRBO and Airbnb, enhancing overall property management efficiency. (4 reviews) - Efficiency Improvement (3 reviews) - Time-saving (3 reviews) **What users dislike:** - Users experience serious issues with **software bugs** , including glitches that significantly impact invoicing and overall functionality. (5 reviews) - Users experience significant **integration issues** with Hostfully, hindering seamless connectivity across multiple booking channels. (4 reviews) - Users find Hostfully has **missing features** like a limited mobile app and inadequate property management tools. (4 reviews) - Users find the **complexity** of Hostfully's features and integrations overwhelming, hindering effective usage and performance maximization. (3 reviews) - Users find the lack of a **dedicated mobile app** limits access to essential features and causes syncing issues. (3 reviews) - Users express frustration with **poor customer support** , particularly during busy weekends, impacting their overall experience. (3 reviews) - Booking Issues (2 reviews) - Expensive (2 reviews) - Limited Customization (2 reviews) - Users find the **user interface not intuitive** , causing frustration with report creation and messaging functionalities. (2 reviews) ## Hostfully Reviews ### 1. Hostfully has a lot of upsides very little downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Hostfully?** Hostfully as a white label property management booking software solution serves well in allowing multiple properties to be listed and properly accessed internally with universal and global rules, settings, and customization in place. Integration with 3rd party partners extends capabilities and can enhance a business with automation and extended services. Editing/changing reservation information, adding/removing/editing all line items including custom manually entered ones per reservation is incredibly helpful. Custom template notifications for management, consignment owners, and guest renters with trigger settings is terrific. Livechat support has been very helpful at times, though not always available. **What do you dislike about Hostfully?** Weaknesses include: 1. no place to take or store payment information. 2. no support for disputes or chargebacks (kicks out to payment processing partner) 3. no changelog history for when reservations are edited 4. Multiple glitch bugs remain unaddressed for long periods of time, specifically with regard to duplicate, triplicate, and quadriplicate automated entrees on line items - especially on older reservations or anytime an add-on is added/removed/changed internally... This has a high cost expense to me as a property manager as it destroys invoicing, paired with lack of a changelog history it has cost me tens of thousands of dollars in the past year alone. 5. No "archive" for past pipeline activities. 6. Add Ons section needs a complete rehaul - development team is aware of this and currently working on it. In relation to categories, sections, organization, upselling etc **What problems is Hostfully solving and how is that benefiting you?** My business is STRESS FREE RVS, primarily focused on RV and trailer rentals in San Diego and Southern California. Hostfully provides me with booking software for handling reservations directly. **Official Response from Raymond Chizanga:** > Thank you, Michael, for the detailed and candid feedback. We're glad to hear that Hostfully's flexibility, customization options, and integration capabilities have been valuable for managing your RV and trailer rental business. Features like editable reservation details and custom template notifications are designed to support exactly the kind of operational control you've described. We also sincerely appreciate your thorough notes on the areas where improvement is needed, especially around invoicing, changelog visibility, and the Add-Ons section. Your input is invaluable and has been shared with our team as we continue to improve the platform. - The Hostfully Team ### 2. A Great PMS for Simplifying Daily STR Operations of All Sizes **Rating:** 4.5/5.0 stars **Reviewed by:** Alex A. | Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Hostfully?** Hostfully has been a reliable and intuitive platform for managing my short-term rentals, and it’s played a major role in keeping my operations organized and efficient. I really appreciate how easy it is to navigate - especially when coordinating calendars, connecting channels, and managing guest communication across multiple properties. The customer support team is consistently responsive and genuinely helpful, which gives me confidence when onboarding new listings or troubleshooting small issues. Integrations like PriceLabs sync smoothly, and the overall workflow feels thoughtfully designed for hosts who want to streamline their day-to-day tasks. While there’s always room for any software to continue evolving, Hostfully has been a strong, user-friendly solution that helps my business run more smoothly. **What do you dislike about Hostfully?** They have recently updated their interface and that has come with some issues. Their team was quick to make the corrections needed to bring the software up to speed, though. **What problems is Hostfully solving and how is that benefiting you?** There were some small integration issues with the Title and Listing Descriptions. There were other items that were not being transferred immediately to the OTAs. All of this was post interface update and has not been an issue in some time, though. **Official Response from Raymond Chizanga:** > Thank you, Alex, for the detailed and thoughtful review. We're glad to hear that Hostfully has helped simplify your short-term rental operations and that the platform’s intuitive design, reliable integrations, and responsive support have made a meaningful difference for your business. We appreciate your patience and understanding during the recent interface update and are happy to hear those issues were quickly resolved. Your insight is valuable, and we’re committed to continually improving and supporting your success. - The Hostfully Team ### 3. Full support on Templates and Triggers **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron D. | Manager / Adminstrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Hostfully?** I really find the ease of use and the customer support, as well as the integration of other platforms, which make things smooth and easy. Two thumbs up, definitely! **What do you dislike about Hostfully?** There are down times, of course, and at times glitchy due to maintenance or updates, but then again, that is understandable. **What problems is Hostfully solving and how is that benefiting you?** Hostfully is the hub for other apps and smart integrations, bringing everything together for a seamless transaction. For me personally, the support I get whenever I have a question, I find the help, or at the very least, the genuine effort to help resolve my questions. The chatbot (Sloth), too, is super helpful. **Official Response from Raymond Chizanga:** > Thank you, Aaron, for the thoughtful and balanced review. We’re glad to hear that the platform’s ease of use, integrations, and support have made your experience smooth and efficient, and it’s great to know tools like Sloth are helping along the way. We also appreciate your understanding when it comes to occasional downtime during updates, we’re always working to make the platform more stable and reliable. Your feedback means a lot to us. The Hostfully Team ### 4. OK **Rating:** 4.0/5.0 stars **Reviewed by:** Mae J. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Hostfully?** Easy to get support whenever we needed it **What do you dislike about Hostfully?** Cellphone app sucks and sometimes the web browser too. **What problems is Hostfully solving and how is that benefiting you?** It a one go kind of platform so its nice **Official Response from Raymond Chizanga:** > Hey Mae, thanks for your honest review! We’re so happy our support team has been helpful, and we totally get that a smooth mobile and web experience is key. If you have specific improvements in mind, let us know on Hostfully’s User Voice: hostfully.uservoice.com—the more details, the better! Your input helps shape future updates. 🚀 ### 5. Expensive service with little support **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2024 **What do you like best about Hostfully?** I like being able to sync my listings and calendars across rental sites **What do you dislike about Hostfully?** So much! The app: - it is slow & crashes often - only shows messages and calendar - does not distinguish between read/unread messages - you can't access the listings themselves - can't check on invoices/transactions - no support chat options (FYI, this is the only way to speak to someone & it must be online, they can take over an hour to get back to you, and you have to leave the page open waiting for them to respond) The hosting platform site: - the site is slow to load (if it even does) and often crashes - it is difficult to view and move photos within the listings - the photos are cut off in the listings on their direct booking page (everything is horizontal). Why not offer grid views, orientations, etc? - there is a "you are not a robot" confirmation on the bookings page which times out often and crashes - text message alerts are not consistent, leading to missed guest messages - getting someone to respond to what you actually ask about on the online support chat feels like pulling teeth. They are really talented at talking around an issue or ignoring what you ask about - their transaction lists are confusing, lack information, and make it difficult to match up transactions into your bank account with particular bookings Guidebook: - this is actually pretty nice. Only disappointment is that you can only link to the entire guidebook, not to specific tabs (some guests need the specific link) Overall, this is a platform that feels closer to 2005 than 2024. It is clunky, not user friendly, and expensive. However, it is the customer service that makes all this feel like an insult and a money-grab. Buyer beware **What problems is Hostfully solving and how is that benefiting you?** We signed up for a one-year contract to use Hostfully for our rental management (to have the same listing acoss platforms, to sync our calendars, and to accept direct bookings on our personal website) **Official Response from Raymond Chizanga:** > Hello, We are so sorry to hear about your experience with our platform and the support. We understand that the property management landscape is constantly changing, and certain features can mean the difference between surviving and succeeding. So, we continue to strive for improvement to ensure our clients can succeed. Along with the feedback on the platform, I have also shared your feedback on the support team with the organization. Since this was posted anonymously, I can't have the team reach out to you. However, should you want to give us feedback on your specific experience, please feel free to contact us at support@hostfully.com or on our 24/7/365 live chat on help.hostfully.com. ## Hostfully Discussions - [Anyone automatically texting checkout messages?](https://www.g2.com/discussions/anyone-automatically-texting-checkout-messages) - 1 comment, 1 upvote - [View Hostfully pricing details and edition comparison](https://www.g2.com/products/hostfully/reviews?filters%5Bsentiment_snippet%5D=1644045&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A52%3A39+-0500&secure%5Bsession_id%5D=1ff3b98b-3322-49d9-a8d0-65e1ad334622&secure%5Btoken%5D=35d94cfc00c07bb2c89dbde6b8a2c79a96aec0dd305bf0bc7889bbbc1174fb8d&format=llm_user) ## Hostfully Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Akia](https://www.g2.com/products/akia/reviews) - [Aruvo - Hospitality TV Software](https://www.g2.com/products/aruvo-hospitality-tv-software/reviews) - [Authenticate](https://www.g2.com/products/authenticate/reviews) - 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[Zapier](https://www.g2.com/products/zapier/reviews) ## Hostfully Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics - Calendar Management - Invoice Management - Discount Management - Availability Management - Price/Margin Management - Pipeline Management - Content Management - Partner Management - Incentive Management - Opportunity Management - Promotions Management - Commission Management - Real-Time Analytics - Channel Analytics **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Marketing Automation - Third-Party Integrations **Additional Functionality** - Customizable Reports - Inbox Management - Online Booking - Work Order Management - Rate Management - Discount Management - Calendar Management - Guest Check-in/Check-out - Website Management - Credit Card Processing - Owner Statements - Inventory Management - Revenue Management - Data Synchronization - Multi-Property - Reporting & Statistics - Ratings/Reviews - AI Copilot - Task Management - Property Management - API - Customizable Templates - Alerts/Notifications - Housekeeping Management - Channel Management - Accounting - Payment Processing - Real-Time Notifications - Email Management - Activity Dashboard - For Vacation Rentals - Guest Experience Management - Search/Filter - Multi-Channel Management - Mobile Access - Data Import/Export - Short/Long Term Rental - Reminders - Availability Management - Electronic Payments - Generative AI - Multi-Currency - Guest Communications - Invoice Management - Reservations Management - Contact Management **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management - Collaboration Tools - Order Management - Referral Management - Multi-Channel Management - Campaign Management - Task Management - Workflow Management - Lead Management - Template Management **Marketing** - Online Reputation Management - Marketing Tools **Additional Functionality** - Email Templates - Partner Portal - Real-Time Data - Activity Tracking - Electronic Payments - Customizable Templates - Customizable Branding - Data Import/Export - AI Copilot - Inventory Tracking - Data Synchronization - Generative AI - Inventory Control - Customizable Reports - API - Sales Reports - Dynamic Pricing - Real-Time Updates - Multi-Channel Distribution - Multi-Channel Campaigns - Activity Dashboard - Performance Metrics ## Top Hostfully Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews) - [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) - 4.8/5.0 (259 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 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