Streamline Reviews & Product Details

It keeps everything organized, saves me a ton of time, and their support team is actually helpful when I need them. Review collected by and hosted on G2.com.

I honestly haven’t run into any real downsides, it’s been reliable and does exactly what I need. Review collected by and hosted on G2.com.

Streamline resource also enhances communication and collaboration among team members, leading to improved productivity and better project outcomes. It provides clear visibility into resource allocation, helping to ensure that every project is well-staffed and that workloads are balanced. Review collected by and hosted on G2.com.

Some potential drawbacks of streamline resources that users might experience include the initial learning curve and the possibility of oversimplification, which might overlook specific needs or nuances of certain projects. Additionally, reliance on streamlined processes might reduce flexibility, making it harder to adapt to unexpected changes or unique situations. Review collected by and hosted on G2.com.

Streamline has an open API so it is able to be connected to a multitude of third-party sites that ultimately make the job of the vacation rental management company easier and smoother (when things are working the way they should...) . They are always thinking and pushing the software forward and there are so many opportunities within the software to make it mold and fitted for your business. I know we don't use a lot of the more detailed functionality Streamline provides because we haven't seen a need for it yet, but I am sure it helps larger VR businesses too. Streamline ultimately helps us keep our reservations and accounting in order as we manage 45-50 vacation rental properties. Review collected by and hosted on G2.com.

Because they are always pushing forward, Streamline often does not aptly address the bugs and issues in the current system. I think it has been a huge concern for the majority of their clients, and they are updating and releasing new approaches to these challenges, but the most frustrating parts of Streamline still remain- their customer support team. When you encounter an issue in the system, which is more frequent than I would like, you have to go through a long ticket system where the Streamline support staff don't fully understand your question and it goes back and forth, back and forth. If, on the small chance you are able to get ahold of someone on the phone, they will solve the issue to a point, and then say they will continue working on it and give you a call back, which does not come. Their customer support staff is well-intentioned but often fail at understanding the root of the issue within an acceptable amount of time, and often ill-equipped to fully address the root cause of the issue once you finally even get to that step. This frustrating cycle has happened time and time again to a number of different people on my staff, and other companies we know in the VR industry, so we know it is not just one person's lack of communicating the issue well.

That being said, if and when you finally escalate the issue (in usually about a month or two) to the top, they are usually able to assist and handle it well. Review collected by and hosted on G2.com.

Streamlined designs tend to be sleek and modern, which makes them really nice to look at. Review collected by and hosted on G2.com.

In design, like in architecture or product design, streamlining can sometimes make everything look too similar. This might mean losing unique features or historical details, which can make designs feel less diverse and interesting. Review collected by and hosted on G2.com.

We shopped around as this was our second system and we determined you really do get what you pay for Review collected by and hosted on G2.com.

Streamline is so robust and really does more than we need, and gives us room to grow. Review collected by and hosted on G2.com.

Easy access to customer support. Their investment in making sure you understand the troubleshooting process & their ongoing updates. Review collected by and hosted on G2.com.

Not the most consistent processes for saving or editing different items make it a bit of a search sometimes to work in different areas of the software. Mobile version needs extreme updates, not functionable. Review collected by and hosted on G2.com.

Everything we need to smoothly run reservations, housekeeping, maintenance and owner needs Review collected by and hosted on G2.com.

Too many ways to get to the same thing. Reports can be confusing. Review collected by and hosted on G2.com.

Everything is very easy to find For patients and troubleshoot if any problems occur -no more paper files and raving to fetch records from the medical records department. Review collected by and hosted on G2.com.

Sometimes if you make a mistake it’s hard to undo- you have to delete the entire note and start over. Review collected by and hosted on G2.com.

I like that it integrates directly with our website. The user interface is not the greatest, but it gets the job done. The training is also very intense and it is easy to forget because by the time you start using it, your training was weeks ago. But they have helpful articles and good customer support. Review collected by and hosted on G2.com.

Several of the representatives we have dealt with have been difficult or condescending. Some have been great, but others have made us think about switching programs all together. The user interface could also be updated to look more modern and be easier to use. Review collected by and hosted on G2.com.

The integration with AirBnb and VRBO, etc. is awesome! It has increased our sales exponentially. Review collected by and hosted on G2.com.

The usability is rough. It's hard to find what you are looking for and there are too many words on each page. The housekeeping section is worthless if you're a big company and the apps don't work correctly. Review collected by and hosted on G2.com.