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Vibes offers an excellent product packed with a wide range of features, all accessible through an intuitive interface. We relied on Vibes as our primary communication tool and as the engine behind our pilot rewards program. Integrating the Vibes platform into our workflow was straightforward, and it helped us boost sales and encourage more frequent visits to our stores.
By combining automated and marketing messages, we were able to communicate with our customers daily with ease. Whenever issues arose, our dedicated account team responded quickly and provided effective support.
Throughout our 12-month pilot, Vibes continued to enhance the platform, adding new features that were included in our service plan. I highly recommend the Vibes platform and team to anyone seeking a reliable communication solution and a solid foundation for a rewards program. Review collected by and hosted on G2.com.
Vibes would benefit from adding a ticketing system that provides users with fast and easy access to status updates on reported issues. Review collected by and hosted on G2.com.
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