Best Personalization Software for Small Business

How Many Personalization Software Products Does G2 Track?

Total Products under this Category: 255

Category Stats (Oct 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Freshmarketer (+1.72%) - Among all products in this category, Freshmarketer recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Personalization Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 38,400+ Authentic Reviews
  • 255+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Personalization Software

G2 Grid® for Personalization Software plotting products by satisfaction and market presence

Highlighted products: Klaviyo, Insider One, Customer.io, Braze, Brevo, Salesforce Marketing Cloud, Dotdigital, and Duda.

Underlying data: [Grid® JSON](https://www.g2.com/categories/personalization/grids.json?focus%5B%5D=klaviyo&focus%5B%5D=insider-one&focus%5B%5D=customer-io&focus%5B%5D=braze&focus%5B%5D=brevo-brevo&focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&focus%5B%5D=dotdigital&focus%5B%5D=duda&segment=small-business)

Klaviyo

Klaviyo is a software designed to help B2C businesses grow by integrating marketing, analytics, and customer service into one unified solution. The software provides email marketing, SMS, RCS, push, WhatsApp, reviews, forms, and ad orchestration by leveraging unified customer data and built-in AI to optimize messages, segments, timing, and creative. It automates personalized, trigger-based customer journeys and reduces the need for extra tools or complex setup. Klaviyo addresses the challenge of fragmented marketing data by capturing every click, purchase, and conversation into a unified customer profile that powers smarter campaign decisions. The software supports omnichannel experiences for more than 170,000 businesses, with integrations across 400+ tools and analytics capabilities including RFM analysis, funnel reporting, and catalog insights.

Average Rating: 4.6/5.0

Total Reviews: 1,318

How Do G2 Users Rate Klaviyo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)
  • Quality of Support: 8.4/10 (Category avg: 9.3/10)

Who Is the Company Behind Klaviyo?

  • Seller: Klaviyo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Boston, Massachusetts
  • Twitter: @klaviyo
    22,042 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,008 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Klaviyo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Klaviyo, enabling intuitive navigation and efficient email and SMS distribution.
  • Users value the powerful automation of Klaviyo, facilitating tailored campaigns that drive engagement and revenue effectively.
  • Users find Klaviyo's powerful automation invaluable for creating tailored campaigns that enhance engagement and boost revenue.
  • Users appreciate the easy integration of Klaviyo with various platforms, streamlining their marketing efforts effectively.
  • Users appreciate the seamless integrations of Klaviyo, enhancing campaign scheduling and connectivity with platforms like Zapier.
Cons
  • Users find Klaviyo to be expensive, which can be a barrier, especially for beginners.
  • Users face a steep learning curve with Klaviyo, requiring considerable time to understand its platform effectively.
  • Users find missing features in Klaviyo, particularly with SMS and search functions that limit functionality.
  • Users find limited features in Klaviyo, with superficial updates and basic design options proving to be a drawback.
  • Users face limited and slow customer support, especially on the free plan, impacting their experience significantly.

What Are Recent G2 Reviews of Klaviyo?

What Are G2 Users Discussing About Klaviyo?

Insider One

Insider One is a software designed to unify marketing and customer engagement capabilities into a single platform powered by AI and an integrated Customer Data Platform (CDP). The software provides data unification, personalization, and cross-channel journey orchestration by leveraging AI alongside natively supported channels including WhatsApp, SMS, Email, Web, App, and Site Search. It automates multi-channel customer journeys and reduces the complexity of managing disparate marketing tools. Insider One addresses the challenge of fragmented customer engagement by consolidating AI-driven decisioning, customer data management, and personalization into one platform trusted by 2,000+ brands including Samsung, L'Oréal, and Toyota. The software supports use cases across fifteen industries and more than 30 countries, with recognition as a leader in CDP, Personalization Engines, Mobile Marketing, and Customer Journey Analytics.

Average Rating: 4.7/5.0

Total Reviews: 1,412

How Do G2 Users Rate Insider One?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)
  • Quality of Support: 9.6/10 (Category avg: 9.3/10)

Who Is the Company Behind Insider One?

  • Seller: Insider One
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Global
  • Twitter: @insiderone
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,881 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Specialist, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Insider One?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Insider One, appreciating quick campaign edits and automated notifications for better engagement.
  • Users value the customer engagement features of Insider One, enabling personalized communications that boost interaction and conversion.
  • Users value the personalized experience offered by Insider One, enhancing customer engagement across various channels.
  • Users are highly satisfied with the proactive support from the Customer Success team, enhancing their overall experience.
  • Users value the high engagement capabilities of Insider One, enhancing communication through personalized and timely interactions.
Cons
  • Users find the learning curve steep due to numerous features, but support helps manage the complexities.
  • Users find the difficult learning process challenging due to the platform's complexity and steep learning curve.
  • Users find the time-consuming setup process for campaigns and surveys frustrating and often delays execution.
  • Users experience poor customer support due to long wait times, despite their helpfulness once contacted.
  • Users face integration issues with Insider One, finding the process time-consuming and overly complex due to technical requirements.

What Are Recent G2 Reviews of Insider One?

What Are G2 Users Discussing About Insider One?

Customer.io

Customer.io is a software designed to help tech-savvy organizations create personalized customer journeys that engage, convert, and scale. The software provides multi-channel messaging across email, in-app, push, SMS, and webhooks by leveraging first-party data and a suite of integrated products including Journeys, Data Pipelines, and Parcel. It automates trigger-based messaging workflows and reduces the complexity of coordinating communication across multiple channels from separate tools. Customer.io addresses the challenge of disconnected customer data and messaging by unifying automation, a customer data platform, and an email code editor into one cohesive platform. The software supports more than 7,500 brands with scalable messaging automation and has been recognized as a G2 Best Software award winner in the Marketing and Digital Advertising Products category.

Average Rating: 4.4/5.0

Total Reviews: 943

How Do G2 Users Rate Customer.io?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 8.6/10 (Category avg: 9.3/10)

Who Is the Company Behind Customer.io?

  • Seller: Customer.io
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Portland, OR
  • Twitter: @CustomerIO
    4,948 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    574 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Product Manager
  • Top Industries: Computer Software, Financial Services
  • Company Size: 56% Small, 36% Medium

What Do G2 Reviewers Say About Customer.io?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Customer.io, highlighting its familiar UX/UI and seamless functionality.
  • Users appreciate the automation capabilities of Customer.io, simplifying personalized marketing campaigns based on customer behavior.
  • Users highlight the helpful customer support of Customer.io, enhancing their ease of use and overall experience.
  • Users appreciate the versatile and powerful features of Customer.io, enhancing their email campaigns and marketing effectiveness.
  • Users value the helpful support provided by Customer.io, enhancing their overall experience with the platform.
Cons
  • Users find the learning curve steep, with challenges in reporting and product integration affecting usability.
  • Users find the limited reporting capabilities of Customer.io frustrating, necessitating workarounds for deeper insights.
  • Users find limited features in Customer.io, particularly lacking advanced analytics and specific performance insights for emails.
  • Users find Customer.io to be not intuitive, struggling with its complex navigation and confusing segmentation features.
  • Users desire more flexibility in organizing campaigns and face limitations that complicate workflow and usability.

What Are Recent G2 Reviews of Customer.io?

What Are G2 Users Discussing About Customer.io?

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Braze

Braze is a software designed to power customer engagement through composable intelligence and AI-driven personalization at every touchpoint. The software provides cross-channel messaging, journey orchestration, and AI-powered decisioning by leveraging BrazeAI, which activates agents, models, and features across the entire platform. It automates 1:1 personalized customer interactions and reduces the manual effort required to deliver timely, relevant experiences at scale. Braze addresses the challenge of disconnected customer communications by enabling brands to turn customer actions into autonomous, personalized interactions across every channel. The software supports use cases ranging from lifecycle marketing to conversion optimization, and is recognized as a Leader in marketing technology by industry analysts.

Average Rating: 4.4/5.0

Total Reviews: 1,897

How Do G2 Users Rate Braze?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.8/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 8.4/10 (Category avg: 9.3/10)

Who Is the Company Behind Braze?

  • Seller: Braze
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @Braze
    16,323 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,363 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, CRM Specialist
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 52% Medium, 27% Large

What Do G2 Reviewers Say About Braze?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Braze, highlighting its intuitive interface and clear documentation for effortless learning.
  • Users find Braze to be exceptionally intuitive and user-friendly, facilitating easy learning and campaign creation.
  • Users appreciate the effortless automation capabilities of Braze, enabling seamless multichannel messaging campaigns and personalization.
  • Users praise Braze's responsive customer support, highlighting the ease of collaboration and implementation throughout their experience.
  • Users appreciate the multi-channel management of Braze, enjoying its stability and intuitive features across different markets.
Cons
  • Users face a challenging learning curve with Braze, especially with advanced features and technical coding skills required.
  • Users regret the lack of a mobile app wallet solution, which limits user engagement and complicates reporting processes.
  • Users find Braze's complexity and pricing transparency limiting, especially for simple survey applications and segment management.
  • Users find Braze's limited features hinder effective analytics and feedback gathering, making it complex for basic use.
  • Users experience a steep learning curve with Braze, finding the onboarding and advanced features overwhelming at times.

What Are Recent G2 Reviews of Braze?

Brevo

Brevo Marketing Platform (formerly Sendinblue) is a software designed to help growing businesses scale faster through an affordable, all-in-one marketing and CRM stack. The software provides multi-channel campaign management across email, WhatsApp, SMS, web push, and Facebook ads, as well as transactional messaging, marketing automation, live chat, and a sales CRM by leveraging a unified platform that connects all customer interaction tools. It automates marketing activities to deliver the right message at the right time and reduces the need for multiple disconnected marketing and sales applications. Brevo Marketing Platform addresses the challenge of costly, fragmented martech stacks by enabling businesses to select only the products they need and pay for what they use. The software supports over 500,000 businesses worldwide with capabilities spanning lead tracking, meeting scheduling, e-commerce retention analysis, and a cloud-based phone system.

Average Rating: 4.5/5.0

Total Reviews: 2,597

How Do G2 Users Rate Brevo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 8.7/10 (Category avg: 9.3/10)

Who Is the Company Behind Brevo?

  • Seller: Brevo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @brevo_official
    16,032 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    880 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Brevo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Brevo, finding it straightforward to navigate and manage their marketing efforts.
  • Users appreciate the easy campaign scheduling and automation features of Brevo, making email marketing efficient and effective.
  • Users find Brevo Marketing Platform's easy setup and automation features greatly enhance their email marketing experience.
  • Users appreciate the convenient and efficient email marketing features of Brevo, making automation and scheduling a breeze.
  • Users appreciate the simplicity of Brevo, noting its ease in creating effective marketing campaigns without complexity.
Cons
  • Users find the missing features in Brevo's automation and design limits frustrating for complex marketing tasks.
  • Users note the limited features in Brevo, particularly in customization and automation options, affecting functionality.
  • Users find the limited customization options restrict their ability to create unique and visually appealing designs.
  • Users find the learning curve steep initially, with some features feeling unintuitive for beginners.
  • Users find Brevo Marketing Platform expensive, especially with rising SMS costs and navigating complex pricing tiers.

What Are Recent G2 Reviews of Brevo?

What Are G2 Users Discussing About Brevo?

Salesforce Marketing Cloud

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Average Rating: 4.0/5.0

Total Reviews: 4,578

How Do G2 Users Rate Salesforce Marketing Cloud?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • Ease of Admin: 7.8/10 (Category avg: 8.8/10)
  • Ease of Use: 7.6/10 (Category avg: 8.8/10)
  • Quality of Support: 7.7/10 (Category avg: 9.3/10)

Who Is the Company Behind Salesforce Marketing Cloud?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Salesforce Marketing Cloud?

AI-generated summary from verified user reviews

Pros
  • Users find the user-friendly UI of Agentforce Marketing enhances their experience and boosts engagement effectively.
  • Users value the robust automation capabilities of Agentforce Marketing, enhancing multi-channel customer engagement and lead conversion.
  • Users value the seamless integrations of Agentforce Marketing, enhancing data consolidation and empowering personalized customer journeys.
  • Users appreciate the automation capabilities of Agentforce Marketing, enabling effective, personalized email campaigns with minimal ongoing effort.
  • Users highly value the automation capabilities of Agentforce Marketing, enhancing efficiency and personalization in campaigns.
Cons
  • Users find the learning curve steep for Salesforce Marketing Cloud, citing complexity and lack of intuitive guidance.
  • Users face a steep learning curve with Agentforce Marketing, requiring significant effort to master SQL and AMPScript.
  • Users find the complexity of Agentforce Marketing overwhelming, with numerous pathways and challenging automation setups requiring extensive knowledge.
  • Users find the product expensive, making it less accessible despite its capabilities and features.
  • Users find the complex usage of Agentforce Marketing frustrating, particularly during setup, navigation, and automation processes.

What Are Recent G2 Reviews of Salesforce Marketing Cloud?

What Are G2 Users Discussing About Salesforce Marketing Cloud?

Dotdigital

Dotdigital is a software designed to help marketing teams create connected, personalized customer experiences across every channel through marketing automation and data management. The software provides campaign building, audience segmentation, and journey automation across email, SMS, web, WhatsApp, and social by leveraging AI to predict intent, personalize messages, and improve performance. It automates multi-channel customer journeys and reduces reliance on disconnected tools by creating a single customer view through integrations with Shopify, Magento, and CRM platforms. Dotdigital addresses the challenge of fragmented marketing data and siloed channels by unifying customer data and enabling adaptive journeys for B2B, B2C, and non-profit audiences. The software supports more than 4,000 brands worldwide and holds ISO14001, ISO 27701, and ISO 27001 certifications, making it a reliable choice for teams prioritizing data privacy and sustainability.

Average Rating: 4.4/5.0

Total Reviews: 1,212

How Do G2 Users Rate Dotdigital?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.4/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 8.9/10 (Category avg: 9.3/10)

Who Is the Company Behind Dotdigital?

  • Seller: Dotdigital
  • Company Website:
  • Year Founded: 1999
  • HQ Location: London Bridge, London
  • Twitter: @dotdigital
    15,898 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    470 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Executive
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 46% Medium, 40% Small

What Do G2 Reviewers Say About Dotdigital?

AI-generated summary from verified user reviews

Pros
  • Users praise Dotdigital for its ease of use, making campaign management and audience segmentation straightforward and efficient.
  • Users praise Dotdigital for its outstanding customer support, consistently providing quick and helpful assistance when needed.
  • Users appreciate the outstanding support from Dotdigital, making setup easy and ensuring a smooth experience.
  • Users value Dotdigital for its user-friendly interface, helpful support, and effective email marketing features.
  • Users value the extensive customization options and powerful integrations in Dotdigital, enhancing their marketing strategies and campaign effectiveness.
Cons
  • Users note a lack of missing features like advanced segmentation and easier editing options in Dotdigital.
  • Users face a steep learning curve with Dotdigital's setup, making onboarding intensive and time-consuming.
  • Users find Dotdigital's limited features restrictive, impacting email journey versions and reporting adaptability.
  • Users find the image library cumbersome and have issues integrating Dotdigital with Adobe Commerce effectively.
  • Users experience email issues with Dotdigital, including reporting challenges and limitations in segmentation and template options.

What Are Recent G2 Reviews of Dotdigital?

What Are G2 Users Discussing About Dotdigital?

Duda

Duda is a software designed to empower digital marketing agencies and SaaS companies to build and manage their customers' digital presence at scale. The software provides website development, ecommerce, client management, SEO, automation, and white labeling capabilities by leveraging an award-winning low-code, no-code platform built for agency productivity. It automates repetitive site-building and client management workflows and reduces the time required to launch and maintain client websites. Duda addresses the challenge of scaling web development operations by giving agencies and SaaS companies a single platform to manage multiple client sites with consistent quality. The software supports unprecedented growth for agencies through flexible customization options, white labeling, and an extensive range of built-in capabilities.

Average Rating: 4.6/5.0

Total Reviews: 749

How Do G2 Users Rate Duda?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Quality of Support: 9.3/10 (Category avg: 9.3/10)

Who Is the Company Behind Duda?

  • Seller: Duda
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Palo Alto, CA
  • Twitter: @DudaPlatform
    13,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    464 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Design
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Duda?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Duda, highlighting its intuitive design and excellent customer support.
  • Users commend Duda for its outstanding customer support, which enhances their agency experience and streamlines service delivery.
  • Users appreciate the easy creation process in Duda, enabling seamless website building and client management for agencies.
  • Users appreciate Duda's strong support for agencies, ease of use, and reliable customer service, enhancing overall efficiency.
  • Users love Duda's intuitive design, praising its ease of use and powerful connectivity tools for web development.
Cons
  • Users find the limited customization options of Duda restrictive, impacting design flexibility and user experience.
  • Users find Duda’s limited features restricts design flexibility and doesn’t meet modern expectations for individual use.
  • Users find the missing features on Duda limit design flexibility and advanced customization options compared to competitors.
  • Users feel a lack of customization in Duda, finding design flexibility limited and features outdated for individual use.
  • Users find the learning curve steep, particularly if transitioning from other website builders like WordPress.

What Are Recent G2 Reviews of Duda?

What Are G2 Users Discussing About Duda?

Moosend

Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe. Try Moosend's core features for free: https://moosend.com/register/ Get a Custom Quote: https://moosend.com/contact-us/sales/

Average Rating: 4.7/5.0

Total Reviews: 722

How Do G2 Users Rate Moosend?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Quality of Support: 9.2/10 (Category avg: 9.3/10)

Who Is the Company Behind Moosend?

  • Seller: Constant Contact
  • Company Website:
  • Year Founded: 1995
  • HQ Location: Waltham, US
  • Twitter: @ConstantContact
    67,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,156 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 82% Small, 14% Medium

What Do G2 Reviewers Say About Moosend?

AI-generated summary from verified user reviews

Pros
  • Users find Moosend to have a user-friendly interface, making email marketing easy even for beginners.
  • Users find it easy to create great-looking campaigns with Moosend's clean templates and intuitive design tools.
  • Users appreciate the solid and immediate customer support of Moosend, enhancing their overall experience and learning curve.
  • Users appreciate the user-friendly design and quick setup of Moosend, making email marketing accessible for everyone.
  • Users appreciate the user-friendly interface of Moosend, which simplifies the email marketing experience significantly.
Cons
  • Users find the limited templates in Moosend restrict their creativity and desire for modern, aesthetic options.
  • Users find Moosend lacking in features and customizability, which hinders their overall efficiency and creativity.
  • Users often experience poor customer support, especially with unhelpful and condescending email responses affecting their experience.
  • Users note a steep learning curve with Moosend's advanced features and email campaign settings requiring time to master.
  • Users find Moosend has limited features, particularly with outdated templates and basic reporting compared to competitors.

What Are Recent G2 Reviews of Moosend?

What Are G2 Users Discussing About Moosend?

Webflow

Webflow is a software designed to help high-performing marketing, design, and development teams build distinctive web experiences that grow their brand and drive real revenue. The software provides web creation, optimization, and automation across an integrated visual development environment by leveraging built-in AI, audit trails, and permissions to accelerate work while keeping teams in control. It automates web publishing and optimization workflows and reduces the complexity and cost associated with managing a fragmented web technology stack. Webflow addresses the challenge of balancing creative flexibility with enterprise governance by enabling cross-functional collaboration within a single platform that eliminates the need for constant replatforming. The software supports over 300,000 companies and 2,000+ Certified Partners with enterprise-grade web experiences optimized for AI search visibility and revenue performance.

Average Rating: 4.4/5.0

Total Reviews: 981

How Do G2 Users Rate Webflow?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.8/10)
  • Ease of Use: 8.1/10 (Category avg: 8.8/10)
  • Quality of Support: 8.5/10 (Category avg: 9.3/10)

Who Is the Company Behind Webflow?

  • Seller: Webflow
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • Twitter: @webflowapp
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,628 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Web Developer
  • Top Industries: Design, Marketing and Advertising
  • Company Size: 69% Small, 22% Medium

What Do G2 Reviewers Say About Webflow?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use in Webflow, enjoying quick website builds and intuitive design features.
  • Users love the design flexibility of Webflow, enabling rapid, responsive site creation without sacrificing creativity.
  • Users commend the fast publishing and intuitive CMS, making it easy to collaborate and update websites efficiently.
  • Users find Webflow's intuitive visual controls enhance their web development experience, making site creation seamless and efficient.
  • Users love Webflow's flexibility, enabling quick site creation with options for advanced coding for customization.
Cons
  • Users find the learning curve steep, as the interface can overwhelm newcomers and complex setups require workarounds.
  • Users find limited features in Webflow, particularly in CMS capabilities and e-commerce functionality, hindering advanced use.
  • Users find missing features in Webflow, such as slow performance on larger projects and some unpolished aspects.
  • Users find the steep learning curve of Webflow challenging, particularly when transitioning from other platforms and systems.
  • Users often find Webflow to be expensive compared to coding, citing high prices and limited features.

What Are Recent G2 Reviews of Webflow?

What Are G2 Users Discussing About Webflow?

Epsilon Accelerate

Epsilon Accelerate is a software designed to help ecommerce businesses generate more revenue by delivering personalized website experiences to every visitor at every stage of the funnel. The software provides end-to-end personalization through a fully managed service model by leveraging visitor behavior data and a full-service team to design and deploy tailored experiences without requiring significant internal resources. It automates the delivery of relevant on-site experiences and reduces the manual effort required to test and optimize visitor journeys. Epsilon Accelerate addresses the challenge of converting website traffic into revenue by ensuring each visitor receives the right experience at the right time, regardless of where they are in the purchase funnel. The software supports more than 1,000 ecommerce brands across North America, Europe, and Asia-Pacific, having contributed to over $2.5 billion in incremental revenue over four years.

Average Rating: 4.7/5.0

Total Reviews: 143

How Do G2 Users Rate Epsilon Accelerate?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Quality of Support: 9.7/10 (Category avg: 9.3/10)

Who Is the Company Behind Epsilon Accelerate?

  • Seller: Epsilon
  • Year Founded: 1969
  • HQ Location: Irving, TX
  • Twitter: @EpsilonMktg
    6,474 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10,345 employees on LinkedIn®
  • Ownership: NYSE:ADS

Who Uses This Product?

  • Who Uses This: Ecommerce Manager, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 47% Medium, 43% Small

What Are Recent G2 Reviews of Epsilon Accelerate?

What Are G2 Users Discussing About Epsilon Accelerate?

Campaign Monitor

Campaign Monitor by Marigold is an email marketing platform for marketers and solopreneurs who own campaign creation end to end. Alongside email it supports transactional email, signup forms, SMS, social and a website builder. Marketing Studio is its AI campaign generator, carrying a campaign from brief to finished asset in a single workflow. It has five components: - Email Workspace generates an on-brand email campaign tailored to a goal you select. - Creative Lab lets you describe, generate, and refine custom imagery inside the email builder, removing the lead time of commissioned creative. - Brand Hub pulls your logo, colors, imagery, and tone of voice directly from your website and applies them automatically to every campaign and visual you generate. - Translation produces a translated version of a campaign in one click, leaving the original untouched. - Social Suite converts a finished email campaign into a ready-to-publish Instagram post with copy, hashtags, and an image you can adjust before it goes live. Everything Marketing Studio generates is editable before publishing. Marketing Studio is included with Essentials and Premier plans, with limited access on Lite and during the free trial. It is currently available to direct Campaign Monitor customers; agency access is not yet supported. Four further AI capabilities sit across the platform. AI Writer drafts subject lines, preview text, and body copy, and adapts existing copy for new audiences. AI Email Booster scans a finished email, infers its goal, and recommends design and copy changes drawn from industry best practice, each applied or undone in one click. Segment Mapper builds audience segments from a plain-language description rather than filter logic, and offers prebuilt Idea segments as a starting point. Marketing Monitor benchmarks each campaign against industry performance data, suggests tactics against the goal set for that send, and reports back on whether applied changes worked. The core platform covers a drag-and-drop template builder with a free template library, a visual journey designer for multi-step automation, engagement-based and behavioral segmentation, dynamic personalization, and dashboards reporting across campaigns, automated journeys, and transactional sends. A documented API and prebuilt integrations connect Campaign Monitor to existing systems. Campaign Monitor is used by small and mid-sized businesses, nonprofits, and marketing agencies, with industry-specific use in retail, media and entertainment, publishing, technology, and travel and hospitality. Customers include Nike, the World Health Organization, the Australian Red Cross, iHeartMedia, and the Chicago Sun-Times. Security and compliance documentation is published in the Campaign Monitor Trust Center.

Average Rating: 4.1/5.0

Total Reviews: 709

How Do G2 Users Rate Campaign Monitor?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)
  • Quality of Support: 8.2/10 (Category avg: 9.3/10)

Who Is the Company Behind Campaign Monitor?

  • Seller: Marigold
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Nashville, US
  • LinkedIn® Page: www.linkedin.com
    965 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Specialist
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 55% Small, 32% Medium

What Do G2 Reviewers Say About Campaign Monitor?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Campaign Monitor, appreciating its user-friendly interface and straightforward navigation.
  • Users appreciate the user-friendly interface of Campaign Monitor, enabling quick adoption and efficient use by all team members.
  • Users highlight the easy setup of Campaign Monitor, making email creation and automation a breeze for teams.
  • Users appreciate the intuitive interface of Campaign Monitor, making it simple to navigate and manage email campaigns.
  • Users praise the user-friendly interface of Campaign Monitor, enhancing ease of navigation and team efficiency.
Cons
  • Users find missing features like limited insights and template exports hinder their overall experience with Campaign Monitor.
  • Users face email issues such as limited tracking options and difficulties importing fonts, impacting their campaign management.
  • Users find email management cumbersome, facing issues with tagging, reporting, and sorting capabilities.
  • Users experience campaign issues including bugs and email delivery delays, causing stress and uncertainty in operations.
  • Users note limited features, especially for advanced automation and larger subscriber lists, impacting overall capabilities.

What Are Recent G2 Reviews of Campaign Monitor?

What Are G2 Users Discussing About Campaign Monitor?

D·engage

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. > Activate data instantly with zero-effort integration, no replication. > Build real-time 360° profiles across all data sources. > Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. > Run in cloud or on-premise with full security. > Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. > Omnichannel automation that connects every channel in one flow. > Journey orchestration to design and automate personalized customer paths. > Advanced analytics with unified dashboards and actionable insights. > Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

Average Rating: 4.6/5.0

Total Reviews: 143

How Do G2 Users Rate D·engage?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 9.2/10 (Category avg: 9.3/10)

Who Is the Company Behind D·engage?

  • Seller: D·engage
  • Company Website:
  • Year Founded: 2018
  • HQ Location: London, GB
  • Twitter: @DengageGlobal
    53 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Financial Services
  • Company Size: 41% Small, 40% Medium

What Do G2 Reviewers Say About D·engage?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of D·engage, appreciating its user-friendly interface and seamless tool integration.
  • Users value the responsive customer support of D·engage, enhancing campaign optimization and overall user experience.
  • Users find D·engage's helpful support and comprehensive solutions essential for successful digital project management and campaign optimization.
  • Users value the strong customer engagement capabilities of D·engage, enhancing communication and boosting conversion rates effectively.
  • Users appreciate the user-friendly interface of D·engage, which enhances their overall experience with the platform.
Cons
  • Users find the learning curve steep, as building segments and navigating the complex interface is challenging initially.
  • Users feel that D·engage has limited features, especially regarding WhatsApp integration and onsite personalization.
  • Users report missing features in D·engage, particularly around WhatsApp integration and data processing delays.
  • Users express concerns about inadequate reporting, noting the need for customizable and improved dashboards for better insights.
  • Users experience poor customer support, often facing slow responses and reliance on self-service for issues.

What Are Recent G2 Reviews of D·engage?

What Are G2 Users Discussing About D·engage?

Bloomreach

Bloomreach is a software designed to personalize the entire customer experience through autonomous search, conversational shopping, and agentic marketing automation. The software provides personalized marketing campaigns, enhanced product discovery, headless content management, and AI-driven customer service by leveraging Loomi, its proprietary AI for ecommerce, to enable rapid data processing and analysis. It automates cross-channel customer journeys and reduces reliance on third-party solutions by consolidating engagement, discovery, and content capabilities into one platform. Bloomreach addresses the challenge of disconnected commerce experiences by delivering a cohesive, omnichannel personalization strategy for businesses across retail, financial services, hospitality, and gaming. The software supports 1,400+ brands including American Eagle, Sonepar, and Pandora, with capabilities spanning social ad retargeting, omnichannel support, and AI-powered optimization.

Average Rating: 4.6/5.0

Total Reviews: 833

How Do G2 Users Rate Bloomreach?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.4/10 (Category avg: 8.8/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 9.2/10 (Category avg: 9.3/10)

Who Is the Company Behind Bloomreach?

  • Seller: Bloomreach
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • Twitter: @bloomreach_tm
    10,400 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,165 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 49% Medium, 27% Small

What Do G2 Reviewers Say About Bloomreach?

AI-generated summary from verified user reviews

Pros
  • Users find Bloomreach's ease of use exceptional, facilitating quick implementation and smooth day-to-day operations.
  • Users value the effective customer engagement features of Bloomreach, streamlining targeted communications and tracking seamlessly.
  • Users value the robust analytics features of Bloomreach, facilitating effective insights and data-driven decision-making.
  • Users greatly value the extensive reporting dashboards, intuitive interface, and exceptional support from Bloomreach, streamlining their daily tasks.
  • Users greatly appreciate the outstanding support from Bloomreach, ensuring quick resolution and a seamless experience.
Cons
  • Users find the learning curve steep, as the interface isn't intuitive initially, but documentation aids in mastery.
  • Users find the learning difficulty with Bloomreach's advanced features and initial setup to be quite frustrating.

What Are Recent G2 Reviews of Bloomreach?

What Are G2 Users Discussing About Bloomreach?

AiSDR

AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach, from pinpointing high-intent prospects with buyer readiness signals to holding two-way conversations over email and LinkedIn, as well as generating tailored call scripts for human-powered calling with Aircall. Trusted by 250+ companies, AiSDR sits among the top three AI SDR platforms according to TechCrunch because of its ability to understand and adjust to context to run meaningful conversations in each client's tone, and delivering replies in under 10 minutes. This way teams are protected from pipeline poverty, and can focus on closing deals. Why clients choose AiSDR: 1. Ami, an AI GTM agent that decides who to target and why now, builds the campaign, launches it in one click, then watches results and fixes what slips. 2. IP-protected AI configuration – AiSDR team prompts the AI for each client to mirror their playbooks and outreach logic. 3. Prospecting with buyer-intent signals – Live AI search lets you use any publicly available information for qualifying leads and building lists on demand. Technologies in use, hiring momentum, news mentions, funding/ARR data, web search trends and more are combined to gauge purchase readiness and personalize copy automatically. 4. Granular website-visitor tracking – Our enriched match logic de-anonymises ~25 % of traffic with 97 % accuracy, turning anonymous visits into live campaigns. 5. Social-signal prospecting on LinkedIn – Track profile visits, likes, comments on any public post (competitor, influencer, or your own) and route engaged users straight into sequences. 6. Advanced ICP profiling & research – For every lead, AiSDR analyzes real-time signals (online behavior, interests, tone of voice, decision style, recent role changes, public activity) to craft messages that feel 1-to-1. 7. Most flexible sequence builder on the market - Create custom sequences with adjustable times between steps and number of touchpoints, uniting emails, LinkedIn DMs and InMail, and call steps into one flow. Add AI-powered memes, videos, and voice notes to break through the noise. 8. Software consolidation in one flow – Prospect discovery, email generation, sending, and CRM logging happen inside a single AiSDR workflow. No stitching of point tools. 9. Pre-configured outreach infrastructure – AiSDR supplies warmed mailboxes, persona logic, and best-practice workflows. You launch campaigns with zero prompt writing. Clients can pull leads using AiSDR’s Live AI search, triple-verified for < 5 % bounce rate. 10. Campaign-based GTM automations – Follow-ups, low-intent nurturing, and call-task creation (complete with objection-handling talk tracks) post to HubSpot automatically through native two-way integration. 11. Dedicated GTM engineer – Continuous performance tuning, tactic reviews, and AI tweaks are included for every client on Explore and Scale plans. No extra fees. Proven results: - 5-8.5% reply rate - 1-3 meetings booked per each 100 leads - ~15% more revenue from month 1 - AI landed meetings for the clients with Disney, Netflix, Wells Fargo, Klarna, Versace, Gucci, Delta, Jack in the Box, Bank of America, MasterCard, Airbnb, and more! AiSDR unites prospecting, personalization, engagement, and qualification in one platform, generating reliable pipeline by automating a variety of GTM sales plays, so you can book more and stress less.

Average Rating: 4.6/5.0

Total Reviews: 101

How Do G2 Users Rate AiSDR?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 9.9/10 (Category avg: 9.3/10)

Who Is the Company Behind AiSDR?

  • Seller: AiSDR Inc.
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 26% Medium

What Do G2 Reviewers Say About AiSDR?

AI-generated summary from verified user reviews

Pros
  • Users rave about the exceptional customer support from AiSDR, describing it as the best they've experienced.
  • Users commend the exceptional customer support of AiSDR, highlighting their prompt and friendly assistance.
  • Users commend AiSDR for its ease of use, highlighting a smooth onboarding process and responsive support.
  • Users love the automation capabilities of AiSDR, enabling efficient campaign management and effective outreach with minimal effort.
  • Users find AiSDR a time-saving solution, streamlining cold outreach and eliminating the need for multiple systems.
Cons
  • Users note a steep learning curve with AiSDR, as setup and some features feel underdeveloped and confusing.
  • Users notice inaccuracy in tools and analytics, leading to confusion and a cluttered dashboard experience.
  • Users report integration issues with AiSDR, limiting functionality and customization across various platforms and campaigns.
  • Users find AiSDR has a learning difficulty, requiring time and sessions to grasp its full capabilities.
  • Users find that the AI sometimes intervenes too early in conversations, necessitating ongoing manual monitoring for optimal engagement.

What Are Recent G2 Reviews of AiSDR?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated