CIENCE Reviews & Product Details

We hired CIENCE to generate leads for us by compiling a targeted prospect database and emailing those prospects serially to set up an introductory call, nurture leads, and also to support the company’s email marketing efforts.

The CIENCE team is a pleasure to work with. All members of the team are enthusiastic about the work and helpful in finding solutions to new challenges or problems. Even though they were working in Europe they worked on EST, which made calls and meetings much easier to schedule. They also were very flexible if a call needed to be rescheduled due to holidays or other conflicts.

The process of creating landing pages takes too long, and needs closer attention to direction provided by the client. The first few months we weren't using the "Best Contact" approach - and we were not seeing much success at all. It seems odd to me that they didn't start us with the Best Contact approach, since this had been proving to be successful with other clients. Additionally, what was difficult was to qualify a prospect on budget.

Establish clear performance metrics up front, e.g. prospect calls/week, new prospects/week, emails/week. Alter campaign tactics sooner if current tactics aren’t producing results.

Cience provided an outbound sales solution for Reputation X consisting of a Sales Development Rep, Researchers, and Project Managers. They manage the outbound sales program end-to-end.

The people are great. Management is responsive. Cience is a data-driven so results are objective and measurable.

Like any outside team there are the usual gaps in communication nuance that, had the team been in-house, would have been dealt with at the water cooler.

I'd recommend anyone using Cience services to be familiar with Outbound sales. At the very least, read the book "Predictable Revenue".

Cience enables Reputation X to target companies that have reputation management issues in a very specific way. Cience manages research and outreach, while our in-house team manages the sales cycle from prospect to engagement. Cience has enable us to spin up our outbound effort quickly.

The Cience team assisted GPS Speakers with developing and deploying an aggressive sales campaign which consisted of sales copy, sequence design, email/call campaigns, lead gen, and pipeline management.

Lead gen was very helpful and contacts were accurate and current.

The service did not seem to fit our sales cycle. The cycle to close a given deal is anywhere from 3 months to 1 year. With Cience's staff being outsourced, it probably is not the best fit for understanding the DNA of our organization and the nuances of pitching to our ideal client. Ultimately, we were not able to meet the objective of increasing the number of deals closed.

Cience has helped us solve stagnation in lead generation. As a small business, we did not have the bandwidth to generate leads in high volume without Cience.

We are a life sciences company selling services in a very regulated environment. We have been working with CIENCE for almost 3 years on research and outreach projects. We now consider them an extension of our inside sales team.

CIENCE teams are very responsive, proactive and timely. We have had some challenging projects because of my company's delays in providing content, but regardless, CIENCE always completes the project on time.

There is nothing I dislike. CIENCE has been timely, professional and very proactive to share suggestions to improve out outreach results

We started with a trial project and saw the immediate success. I suggest doing the same

Promoting our organization as subject matter experts, branding, name recognition, establishing meetings at events.

Lead generation- Americas

The team at Cience is flexible, attentive and extremely organized. They are willing to do whatever it takes to achieve our goals. Oksana has been a true Team Leader and makes sure that everyone at Cience is in sync and performs to high standards.

The only issue we have had throughout the past 3 months (during trial) was addressed and several solutions were offered. They are quick with problem solving and continue to offer suggestions until we are satisfied.

Cience is providing Outbound services at a volume that our team could not handle. The benefit is allowing our sales team access to new companies and help generate new business in our pipeline.

Email campaign, customer research - they developed custom scripts for an email and phone campaign and then implemented. They also discovered all of the customers we needed to target!!

Research and targeting ability are top notch. Discussion, collaboration and work ethic all on point

Getting appointments with target clients was more difficult than I expected, but we ultimately met the #'s that we laid out at the start

Great ability to do what they say; ensure that you have well defined goals for the project and CIENCE will do it. Oksana was a great team lead for us.

CIENCE helped us accelerate market investigation and product launch activities.

CIENCE has helped us develop successful campaigns to target our ideal client, streamline our sales pipeline, and expand our reach to prospective clients. We considered over a dozen other lead-generating services before selecting CIENCE. It has made more than its share of returns for improving our sales outreach to continually implement our business objectives.

Customer service is friendly, reports are professional and aligned with our set expectations. The CIENCE team has integrated seamlessly with our executive and sales team. This is definitely the highlight of their service: not only do they understand our objectives, they have gone above and beyond to work with us across several platforms in our agile approach.

I have nothing at this time to add. The services have been exceptional!

CIENCE is an ally you want as you formulate your business objectives or campaigns! Their professionalism is outstanding. They respect your time and always search for solutions that are in your best interest to reach your goals.

Cience is our ongoing lead generation team. They assist us anywhere from assisting with leads, to booking appointments, to newsletters. and ongoing communications.

I have worked with Cience for almost 2 years now and they have been nothing but Johnny on the Spot. Any changes needed, they are always on top of it. They are excellent at booking appointments and have learned about the special niche of Social Work (of our target audience) in such a short amount of time. It is such a pleasure to work with Cience as I know I can always count on them.

I have nothing to report on this as of yet. If I ever need clarification or a change to something they are always ready to hop on a call.

CIENCE helped us source leads and other business development opportunities such as RFPs for relevant industries to our business. We were able to identify key industries to target business development efforts.

CIENCE was able to give us the traction and results of a sales staff when our sales team was still growing. They are prompt with responding to communications.

Sometimes we didn't feel like we needed to meet every week and would have been fine just having the weekly result sent to us instead of presented.

The weekly data reports helped identify an industry not to pursue, which saved us time and effort because we knew where/when to shift our focus. We were able to set productive appointments with leads.

I used Cience to generate meetings for my outside sales team.

The team was a pleasure to work with. Very professional, courteous and results oriented. The thing I like best is that they actually have ideas on what to try next or what to change. They don't just ask me what I think we should do.

The downside of using Cience isn't unique to them. Obviously, when you outsource a function versus hire internally, you lose a bit of control over the daily activities outside of creating new meetings.

We're working toward outsourcing the top of the funnel. We're not yet ready to move to a fully outsourced model, but we are getting appointments for our outside sales reps.

Prospecting new clients.

Makes it very easy for me to use the service without getting involved. The process is followed smoothly,

I don't really have any as I have only been working with them for a couple of months. Maybe time difference could be an issue for communication down the line but right now it isn't.

This would come from my line manager if any that affect the business.

CIENCE provides us with a multi-faceted outreach strategy including B2B lead generation, partnership outreach and content marketing collaboration. Each campaign was thoroughly planned, reported and executed efficiently. The service they provide exceeded expectations both in terms of quality and quantity and the staff was a pleasure to work with.

Every step of the service was well executed. From planning and research to prospect correspondence to reporting. On top of that, the communications were clear and the CIENCE team was quick to adapt to new ideas or shifts in strategy throughout each campaign

Nothing would stop us from collaborating with CIENCE again or recommending their services to any business that needs supplemental outreach services.

Lead generation and email marketing. Main goal was to get qualified Zoom meetings setup with customers that could / would purchase our products.

They are receptive, easy to work with, open to suggestions and tweaking. They have been able to cater to our changing needs and are a pleasure to work with. They are consistent and reliable.

No complaints so far, just quite pricey for the services we get.

CIENCE has helped increase the number of qualified leads generated for us, which have lead to an increase in sales. They are persistent and take care of the top end of our funnel, so that the people we interact with are more qualified and interested in our products.

Lead generation; provide top-of-funnel leads

Skilled execution - Cience has all the tools to execute efficiently and effectively at a great ROI

It's a highly technical sale. So it takes some time to bring SDR(s) up to speed and comfortable with the content.

I am so pleased with Cience. I've diverted all of my digigal marketing and conference marketing budgets as the ROI is so high.

Our company, BarnettStrategies.com, works with start-ups and early stage technology companies. We have used Cience with multiple of our clients over the last year for lead gen, appointment setting, and outreach before and after events. The Cience team does a great job learning each of our clients thoroughly and shows prompt, professional communication with leads as well as our clients.

Flexible and adaptable to the unique needs of each of our clients. Quick response and creation of action plans for problems that arise. Weekly reporting on outreach results and experienced insight for improving numbers. High quality leads from the research team. Valuable insight on messaging for e-mail campaigns.

The natural frustrations that come with outsourcing work and doing all communication online.

Cience is currently helping us with prospecting in a new market for us. Their goal is to schedule as many meetings as possible with our sales reps.

They are very organized and at the same time flexible to meet our schedule, our business approach and overall the quality of the meetings has been great.

Sometimes we have meetings with the wrong person who is not the decision maker, but it only happened few times.

It saves us time on prospecting new clients and they work on different time zones that match the regions where we want to increase market share.

Cience was tasked to source leads and conduct outbound SDR related work. They have been very successful on both fronts. In addition, their lead (Jean) has been very helpful with sales ops related work. Big value add.

The team. Mike (VP) and Cience team are professional and easy to work with. Extremely responsive.

Not much to dislike. The challenges that naturally come with outsourced work (SDR accent on the phone, cultural differences etc.) is a factor but doesn't stop progress.

Lead gen for ICP. Primarily initial contact and appointment setting

Excellent customer service, detail oriented, weekly reports and updates, qualified meetings which have resulted in measurable revenue

Nothing which I feel is Cience specific, more the perils of B2B sales and lead generation.

We needed some assistance on cold calling and working with companies that use HMIs but do not buy from Beijer.

I like a) the prospecting job Abby does, b) the follow-ups and weekly updates from Daniel, and c) the lead/names Julia provides.

there is nothing really that I do not like or have issues with.

Cience (Leadware) provided us with research tactics to identify key targets and contacted these targets on our behalf.

Our service was excellent and the Cience team acted as an extension of our internal group.

Nothing. Cience delivered on the commitment we initially engaged them for.

Cience is a great resource for extending your lead-gen efforts with. They delivered quality actionable leads.

Prospecting and setting up meetings with universities in the American market

experience in prospecting new markets and getting our message out there with sequencing.

could be potential downside of burning good prospects with over-mailing. Also not good enough training on product if questions are asked

reaching a greater number of prospective clients than with internal methods. More cost effective

Keeping our customer's updated with new offerings and post/pre trade show follow-ups.

The weekly reports, very easy to read and invaluable feedback from customers.

I dont have anything to add in this section.

Cience helps E3 with lead generation. They are a vendor partner that supports our development team.

The leads. That's what we wanted, that's what they promised, that's what they've delivered.

Always challenging when all (most) communication is done over email.

Primarily prospecting and meeting booking

Steady frequency on meetings - allows us to set reliable quotas and expectations for reps

Mostly my fault - need to tweak the ideal customer profile.

Provide guidance and treat them like an extension of your own team in terms of direction - we could certainly be better at this.

We chose Leadware because of the value they proposed: tasks, pricing, accessibility, and experience.

They generated the number of leads in the time agreed, and worked closely with me on changes and some fine tuning needed.

After two weeks of start, we already had several calls booked. In 3 months (with one sales assistant), we had over 35 calls, which was much more than I ever did by myself.

The best part is working with the Leader of the project (account manager) and the sales assistant assigned to us. They were very responsive, adaptable, and organized. Truly a pleasure working with them.

Customer Service, weekly reporting, organizational skills.

nothing. i would refer them and work with them continuously.

They have great client relations experience. Very adaptable.