CIENCE Reviews & Product Details

We have worked with Cience for over 3 years now and I have not found anything I have disliked as of yet. They are in an opposite time zone than we are and there is always someone responsive to our needs at any given time. When we feel we need an extra push, especially during this pandemic they have helped us create better scripting for reach out during these difficult times. Review collected by and hosted on G2.com.

If you are in a different country than Cience, do not worry about that. They work around the clock and have professionals working for you in different countries and ready to help. I have always been able to get a hold of someone and get very speedy responses. Review collected by and hosted on G2.com.

With having a smaller team we really needed the "man power" to reach out and get more touches with our target audience. They help by researching leads, vetting them according to our criteria, and setting our appointments. We often collaborate with them on specific leads and who will handle what and it is seamless to work with them. They also have innovative and creative scripting and a way for grabbing our target audience's attention and elicit the curiosity for them to learn more about our company. Review collected by and hosted on G2.com.

There are really no dislikes at this point. We have enjoyed a very collaborative working relationship. They are receptive to any changes that are needed based on the demands of our business. They are always willing to work with us. The work within our CRM Salesforce and use Salesloft to capture all the performance metrics from daily work completed. Review collected by and hosted on G2.com.

Cience is a good alternative to quickly scale. If you are not ready to make a huge investment in headcount and building a team, Cience is a good way to bridge a gap while you determine the best course of action for your business. You may find that it is the solution you were looking for with the needed flexibility. Review collected by and hosted on G2.com.

We have been able to solve our follow- up problem with inbound leads. We have high traffic to our website and a large number of inbound leads. They help us stay on top of these and convert many to meetings, pipeline, and ultimately to customers. The benefit of using Cience is that you can get going quickly and if you need to scale they are right there to help you scale quickly. It would take a lot more time to source, interview, hire, train internally. I would recommend Cience to any organization needing help with inbound lead flow. Review collected by and hosted on G2.com.

Cloud Cover Music is the #1-rated streaming music service for business. It's a unique market and selling proposition to all kinds of businesses. Sometimes things get "lost in translation" between the U.S. and the Cience team based in Ukraine with regards to terminology and email messaging. Review collected by and hosted on G2.com.

Leverage Cience resources for research, email marketing, and calling but stay on top of messaging. And make sure they understand your business. Review collected by and hosted on G2.com.

Cience massively extends our marketing team to 1) create targeted email lists through their extensive research tools, 2) organize complex email outreach with dedicated SDR time and attention, including the nurturing of neutral replies and referrals 3) create extensive reporting on a weekly basis to track critical metrics, and 4) perform outbound calling on our behalf to schedule discovery calls for our sales team. Review collected by and hosted on G2.com.

When sourcing leads, it feels like there are more companies that we could target but the expected number of leads aren't always delivered, meaning we have to think creatively about how to open the target market aperture. Not always a bad thing as it pushes our thinking about product market fit but also would be good to max out our core market. Review collected by and hosted on G2.com.

Outbound sales outreach & early lead nurturing. We save significant amounts of time leveraging CIENCE and their lead sourcing as opposed to doing it in house. Also, we don't have to spend our time qualifying outbound leads, they confirm whether or not a lead is interested for us. Review collected by and hosted on G2.com.

The downsides of working with CIENCE are the same as with any outsourced team. Sometimes it can be faster to have internal team members do work. But, I wouldn't complain about CIENCE's ability to move quickly whatsoever. Very agile team. Review collected by and hosted on G2.com.

CIENCE has helped us book meetings rapidly and have the number of sales conversations necessary to learn about our market and how to reach out to them. Review collected by and hosted on G2.com.

You have to take ownership of the success. They are going to do all the tactical things, like list building, emails, outreach, but you need to own the target list and the messaging in order to be successful. Review collected by and hosted on G2.com.

We are increasing the number of sales meetings booked. As a B2B company that signs very few deals per year, more meetings are always better. It's also enabled us to look critically at buying signals and be more prescriptive when identifying areas of improvement. Review collected by and hosted on G2.com.

1. Oversold their ability to deliver: they promised 20-30 MQL per month, I got one. 2. Ukraine based team that had not US market knowledge- did not understand the basic differences between marketing to SMB and enterprise, and had no interest in learning 3. Sloppy overall: spelling errors in communications, ignoring feedback. 4. No interest from management to make this work- I only had the Ukraine manager contact. Despite trying to reach out to the US manager, that person never followed up directly or tried to make the relationship right. Review collected by and hosted on G2.com.

Have solved no problems, created a huge amount of work for my team to manage them and constantly review their work whcih was sub standard. Overall negative ROI Review collected by and hosted on G2.com.

sometimes the communication either between their team or with certain team members lacked slightly. there were a few times that our instructions were not followed. but this is something that should be easily addressed on their side and not a reason to not use them. However, it made it difficult for us to follow the leads sometimes. that said we have not used this type of service before so i cannot compare to how it would be with others. Review collected by and hosted on G2.com.

We do not have a full sales team or even dedicated sales person. so CIENCE was meant to be this person. Review collected by and hosted on G2.com.

I have no complaints or dislikes at this time, the team is performing as advertised. Review collected by and hosted on G2.com.

This was the first time I've used a B2B company, I chose Cience after interviewing about a dozen total. As with any decision, ask a lot of questions and do your homework Review collected by and hosted on G2.com.

The ability to research and find the right individual at each company, the best point of contact. Their research in finding those individuals and contacting them has far exceeded my expectations, I was honestly skeptical they would be able to do it. Review collected by and hosted on G2.com.

We have been very happy with our experience. In the beginning, it was a little confusing and overwhelming getting to know so many people on our CIENCE team, but we ramped up. Review collected by and hosted on G2.com.

We are reaching a new customer base for our new product launch. Our sales team is able to focus on selling our main product offering. Review collected by and hosted on G2.com.

The onboarding process took a bit of time. However, the depth of research and understanding generated really proved invaluable. Messaging was a little too salesy to begin with, but they were open to correction and tempered our feedback with their email expertise. Review collected by and hosted on G2.com.

Understand your value proposition and ideal customer profile prior to starting the engagement. It will help things go much faster. Review collected by and hosted on G2.com.

Bandwidth for cold call/email appointment setting. With their help, we saw double digit meetings with quality prospects. Review collected by and hosted on G2.com.

I do not have much criticism for CIENCE. They are very open to feedback and adjusting campaigns. Review collected by and hosted on G2.com.

If you need outbound sales help, CIENCE is a great option. The company and staff truly want to help you succeed. Review collected by and hosted on G2.com.

With COVID, we need to find a new source of outreach and leads to compliment our inbound marketing. We explored hiring a BDR internally and CIENCE. For the cost of the internal employee, CIENCE would bring experts in all aspects of sales prospecting to help solve our challenge. Review collected by and hosted on G2.com.

Initially, the update calls were repetitive and a monotonous review of data. Once we provided feedback, meetings shifted to be more targeted and productive. Nothing else bad to say. These guys are terrific! They do a great job of keeping all campaigns moving with success. Review collected by and hosted on G2.com.

Cience will quickly learn your business. They truly have this down to a "Cience". I've already recommended them to another EdTech company. Daria and her team have been a dream team. Lucky to have found them! Review collected by and hosted on G2.com.

Capacity to scale. Cience has provided us with a full research and lead generation team and we have benefited from their strong ability to quickly learn our product and act as an extension of our team. Review collected by and hosted on G2.com.

Selling software development is a tricky business and we obviously wish we are able to convert a larger amount of outreach to meetings. Review collected by and hosted on G2.com.

Having extra brain power and activity in our outbound initiatives has allowed other internal sales team members to focus their own areas of expertise and relationship building. Being able to trust our Cience team with this has been extremely helpful. Review collected by and hosted on G2.com.

Nothing to dislike. Very professional company. Review collected by and hosted on G2.com.

You won't find better value. Try Cience. Review collected by and hosted on G2.com.

Marketing account research. SDR intelligent cadence and outreach. Review collected by and hosted on G2.com.

The only thing I can think of, and this is a very minor item, is that I wish the initial on-boarding process could be shortened by a few days. It's typically 2 weeks which is understandable given the level of detail they ask for. That being said, it's a very necessary part of the process and should be the most scrutinized from an organizational aspect. Review collected by and hosted on G2.com.

Before your initial kickoff meeting, make sure you have all your ducks in a row, e.g. campaign goals, target audience, contact lists, marketing materials if necessary, scripts for both email and phone outreach, internal team member roles and contact information, etc... It's best to have an internal meeting to flush out any other questions that may come up. This will improve the overall onboarding process and allow you to transition to the next phase easier. Review collected by and hosted on G2.com.

Initially, our goal was to utilize the Cience team as an extension of our Sales arm, utilizing both phone and email outreach, to introduce our company to our existing customer base. This evolved into a much more personal engagement with our customers which included detailed scripts and creation of multiple landing pages that customers could utilize to learn more information. Review collected by and hosted on G2.com.

There is nothing I dislike. Cience is a good partner to work with. Review collected by and hosted on G2.com.

All campaigns meet lead gen target and providing qualified Sales Accepted Leads to sales funnel.

Behind these campaigns, we have set up good foundations on customer data research and outreach process to improve our ABM process. Review collected by and hosted on G2.com.

There isn't much to dislike. There were times when we wished that they took more ownership in in the sales scripts but they always wanted to make sure that they accurately reflected our brand and offerings. Review collected by and hosted on G2.com.

We tested out several different outsourced lead gen companies. CIENCE was far and away the most competent, effective and easy to work with. Review collected by and hosted on G2.com.

We were outsourcing our lead gen and they were great at it. The benefits have been that sales came way easier to us! Review collected by and hosted on G2.com.

I wish we could have continued the program longer. Review collected by and hosted on G2.com.

We needed more bandwidth to find contacts and execute on the outreach and set up meetings. Review collected by and hosted on G2.com.

I'm usually the hold-up! Sometimes it's hard for me to keep up, lol. Review collected by and hosted on G2.com.

Know what you want -- you must know you're target market, buying personas SICs, market positioning, benefits, etc. Also think ahead -- you have to keep filling the pipeline with new targets if you want results to continue. Review collected by and hosted on G2.com.

We're generating highly qualified appointments for our sales team. I figured that we would have to hire a marketing specialist to research companies and contacts, plus run the marketing emails and follow-up calls to make appointments, so if you add the cost of a FTE plus $30-40,000 in database licenses, it didn't make sense. CIENCE was a better deal, and it's what they do every day. Review collected by and hosted on G2.com.

Took a while for them to understand our market, but that's normal. Review collected by and hosted on G2.com.

Primary problem is keeping our pipeline full. They've helped us create great market awareness and generate leads that resulted in deals and that's the bottom line. They pay for themselves easily. Review collected by and hosted on G2.com.

There really isn't anything that I dislike. Review collected by and hosted on G2.com.

Cience is helping us fill the top of our sales funnel and in doing so, have brought us several lucrative opportunities. We are also using them to break into the Asia Pacific market. Review collected by and hosted on G2.com.

We have worked with Cience on two, very similar 3-month campaigns which were very successful. Each campaign has a an on-boarding process of two weeks. The only minor item I'd like to see change would be shortening the on-boarding process, especially if we've worked with them on something similar before. Review collected by and hosted on G2.com.

Before engaging Cience, make sure you have an outline of clear goals in mind. Cience will help you develop your goals if you wish but that may slow down the process. Review collected by and hosted on G2.com.

Our company recently moved into a new territory with thousands of existing customers that we were now responsible for. In order make the customer base aware of the recent change in representation and help them understand what our company has to offer, we need to touch each contact individually. This would be a huge undertaking for any company, especially when the preferred form of contact is in-person meetings. Cience was able to reach out via phone/email to every contact on our list in an effort to schedule a meeting and inform them of the new information. Review collected by and hosted on G2.com.

Lack of non-English support for MDR coverage Review collected by and hosted on G2.com.

Highly recommend using CIENCE Review collected by and hosted on G2.com.

Work through the volume of Marketing leads and enrich the data Review collected by and hosted on G2.com.

Honestly, the only downfall is the cost. CIENCE is competitive with the market, but the costs are high. The prices are not realistic for smaller companies or start-ups. It works well for us, and we know many fellow companies who would benefit from similar services but can't afford the new rates. Review collected by and hosted on G2.com.

We fully understand the value of our CIENCE team's expertise and hard work. There are many benefits of working with such a great team, see the above questions. Review collected by and hosted on G2.com.