General Contractors Software

Rippling can not handle benefits for our employees (10) without many errors even though they are our broker. They offer no support to make the corrections for the errors they create. They want to charge us for us to make corrections. So now as a small company we will pay for the differences in benefits that they failed to do correctly and we will make the changes to the previous 10 payrolls so that the end of year reports are correct. We will have to do a monthly reconciliation of all benefit costs for each individual...we could not do this if we had more than 10 employees but this is a workload we did not plan for. Review collected by and hosted on G2.com.

They are not solving any of our issues...but they published a document to show us how to correct the errors ourselves. There is no guarantee that future benefits will be done correctly, so we will continue to audit. Review collected by and hosted on G2.com.

Reporting customization could be more flexible—building specific custom reports sometimes takes more clicks than expected, and a few export formatting options feel limited. Onboarding took a little longer than anticipated since some of the setup steps weren't immediately obvious, though support was responsive when we had questions. The AI-driven features (like suggested insights) are useful but still feel a bit basic compared to what I'd hoped for. Review collected by and hosted on G2.com.

It's solved a lot of the manual, scattered HR admin we used to deal with—things like tracking time-off requests, managing employee records, and handling approvals across spreadsheets and email chains. Now everything lives in one place, so managers and employees can self-serve for most requests without HR having to be the middleman for every little thing.

The biggest benefit has been time savings—our HR team isn't buried in admin tasks anymore and can focus on more strategic work. It's also improved accuracy, since data isn't being duplicated or re-entered across different systems, and employees have much better visibility into their own information (PTO balances, documents, etc.) without needing to ask. Review collected by and hosted on G2.com.

One limitation I noticed is that some advanced reporting and customization options can feel slightly restrictive for organizations with more complex operational structures.

The mobile app experience can also occasionally feel inconsistent compared to the desktop version, especially when handling larger workflows or advanced scheduling adjustments. Review collected by and hosted on G2.com.

Before using Connecteam, workforce scheduling, attendance tracking, operational updates, and task coordination were being managed across spreadsheets, calls, chat applications, and manual follow-ups. That created communication gaps, delayed updates, and unnecessary administrative overhead.

Connecteam solved this by centralizing scheduling, communication, time tracking, task assignments, forms, and workforce visibility into one platform. Instead of constantly following up manually with employees regarding schedules, attendance, or operational tasks, most coordination activities became structured and trackable inside the app.

Managers could quickly assign tasks, monitor shift coverage, track attendance, and share updates in real time while employees could access schedules, submit forms, and respond to requests directly from mobile devices.

The biggest operational benefit was improved coordination and reduced manual administration effort. It also helped improve accountability, visibility into workforce activities, and response speed during day-to-day operations. Review collected by and hosted on G2.com.

I dislike that some advanced features and reports can be difficult to locate and may require additional training to use effectively. The least helpful aspect is that certain customizations and integrations are limited without upgrading to higher-tier services. The main downsides are the cost of add-on features, occasional navigation complexity, and reliance on customer support for some advanced functions. Review collected by and hosted on G2.com.

RUN Powered by ADP streamlines payroll, tax filing, and employee management processes, saving time and helping ensure accuracy and compliance. It helps reduce administrative workload, minimize payroll errors, and simplify HR and compliance tasks so I can focus more on supporting the business and employees. Review collected by and hosted on G2.com.

One performance issue is that you have to sign in each time even if you are actively logged in in another window. Sometimes I like to have two tabs because it easier to refer to paperwork, this could be improved by having the other tab log you in automatically. I also wish there was an app. Review collected by and hosted on G2.com.

I like how Gusto has all documents in a dedicated section for ease of access. Review collected by and hosted on G2.com.

The AI assistant JAX feels less like a helpful guide and more like an overconfident junior who hasn’t read the room. I once asked, “How much of the sponsorship money is still unspent?” and it responded with our total bank balance instead, completely missing what I was trying to find out. As a student looking for quick answers without having to run a full report, that’s frustrating. At this point I only use JAX for the simplest questions, like “what’s our bank balance,” and even then I still cross-check the result.

The mobile UI is great for capturing expenses, but it feels cramped when I’m trying to review a full event budget or reconcile transactions on a phone. Because of that, I end up doing all reconciliation on my laptop. There’s also no offline mode, so if I’m in the basement auditorium with no signal, I can’t log an expense until later. That has already led to me forgetting a small payment once.

Support is decent, but not particularly fast. My question about how to correctly categorise prize money for a hackathon took nearly two days to get resolved. And while the pricing is okay right now, the full price after the discount could be tough for a student club next semester if we can’t find a sponsor to cover it. Review collected by and hosted on G2.com.

Before Xero, tracking our club’s money was a patchwork of Google Sheets, a physical receipt box, and endless "who spent how much?" messages on WhatsApp. It was nearly impossible to get a real-time picture of our funds, and we even lost a sponsor once because we couldn’t put together a clean, credible expense report.

Xero fixed that by giving us one clear, honest view of every rupee coming in and going out. With the automatic bank feed, each sponsorship deposit and vendor payment shows up on its own, without me having to type everything manually. I can now generate a proper Profit & Loss report for our monthly review in under two minutes—something that used to take an entire evening of sorting receipts and reconciling numbers. Review collected by and hosted on G2.com.

I don't think there is anything that I dislike about Paycom. Review collected by and hosted on G2.com.

It allows me to see time-off balances for the end of the year. This is helpful in planning time-off. Review collected by and hosted on G2.com.

1. The "Mobile Latency" Gap

Field Service is only as good as the technician’s mobile experience.

The Issue: The Field Service Mobile app can feel slow or "clunky" when trying to load heavy Agentforce assistant logic, especially in low-connectivity areas (like basements or remote sites).

Architectural Pain: If your LWC or OmniStudio components are too "heavy," they can cause the app to lag or crash during critical on-site repairs.

2. High Implementation Complexity

It is definitely not "plug-and-play."

The Issue: Setting up Autonomous Scheduling requires an incredibly high level of data hygiene. If your Service Territories, Skills, and Work Types aren't perfectly mapped, the AI will make illogical dispatch decisions (e.g., sending a technician 2 hours away for a 15-minute job).

The Struggle: You often need a dedicated specialist just to tune the "Scheduling Recipes" so the AI understands your business's unique trade-offs (like prioritizing SLAs over travel mileage). Review collected by and hosted on G2.com.

1. Solving the "Administrative Drag"The Problem: Field technicians typically lose up to a full day every week to administrative tasks—filling out reports, searching for manuals, and manual data entry.The Benefit: Agentforce automates the "paperwork" through voice-powered forms and automated pre-work briefs. For a developer, this means you can build LWCs that act as intelligent assistants, summarizing job history or safety notes instantly, allowing the tech to focus on the repair rather than the record-keeping.

2. Solving "Reactive" Scheduling BottlenecksThe Problem: Traditional scheduling is reactive. If a job runs long or a tech is stuck in traffic, a human dispatcher has to manually shuffle the board, often leading to missed SLAs.The Benefit: Agentforce introduces Autonomous Scheduling. It "reasons" through real-time traffic, technician proximity, and part availability to optimize routes on the fly. This benefits you by providing a much more robust data set to build against—allowing you to create more sophisticated scheduling visualizations or custom optimization logic. Review collected by and hosted on G2.com.

It has not yet been able to integrate smoothly with Dental inteligence which was recommended prior to migrating to Sage intacct.That the only complaint l really have with it. Review collected by and hosted on G2.com.

Before migrating to sage intacct l had to manually do Accounts Receivable reconciliations which was time consuming since they made up majority of my bank transactions. Now with sage l don't have to do them individuall l just have to upload one journal and everything will clear up. This has honestly time saving and have reduced my workload by a lot. I do get to download my reports quicker no matter how big the document is. I have not been using it for long but so far it does seem worth it. Review collected by and hosted on G2.com.

The biggest drawback was that getting full value out of Rippling Spend really depends on being in the broader Rippling ecosystem — the integrations with our existing accounting and HR tools weren't always as deep as we wanted, and a few syncs required manual reconciliation that we'd hoped to avoid. On the UI/UX side, while the core flows are clean, some of the more advanced reporting and admin settings are buried in menus that take a while to learn, and navigating between modules isn't always intuitive for occasional users.

Performance was generally solid, but we noticed occasional lag and slower load times during high-volume periods like month-end close, which is exactly when speed matters most. The AI-assisted features — receipt scanning and auto-categorization — were helpful but not perfect; they still misread some receipts and required manual correction, so they save time rather than fully eliminating the work. Pricing was also a consideration: the value is there, but the cost can climb as you add modules and seats, and it felt better suited to companies already standardizing on Rippling than to those wanting just the spend piece. Support and onboarding were decent, though response times on more complex or technical issues were slower than we'd like, and some answers required follow-up before they fully resolved the problem. Review collected by and hosted on G2.com.

Rippling Spend solves the challenge of tracking and managing company expenses efficiently. Before using it, keeping visibility on spending and handling approvals was time-consuming and largely manual — expenses were scattered across spreadsheets and email threads, approvals stalled because no one had a clear view of status, and reconciling everything at month-end was a drawn-out process prone to errors.

With Rippling Spend, expense and spend management have become far more organized. We now have real-time visibility into company spending, streamlined approval workflows, and easier reimbursement tracking, all in one place. Its integrations with our accounting and HR systems eliminated most of the duplicate data entry we used to deal with, and the AI-assisted receipt scanning and auto-categorization cut down the manual coding that used to eat up our finance team's time. The platform performs reliably even during high-volume periods, and because it was intuitive, onboarding the team required very little training.

The measurable impact: month-end close that used to take several days now moves noticeably faster, manual processing and reimbursement turnaround have dropped significantly, and tighter approval controls have reduced out-of-policy and duplicate charges. For the cost, the return has been clear — less time spent on administrative work and better control over where company money goes, which makes the overall process more streamlined and cost-effective. Review collected by and hosted on G2.com.

Sometimes, he takes longer than he should to send the money from one account to another, which ends up being inconvenient when I need the transfer to be faster. Review collected by and hosted on G2.com.

I use Deel Payroll to receive my salary in another currency. It is efficient in processes and payments, with accurate records and notifications that keep me informed about my earnings. For me, it works very well and notifies about everything, including transfers to the account. Review collected by and hosted on G2.com.

One issue that I faced recently was while submitting a food reimbursement. The bill had taxes listed separately (CGST and SGST), which were not auto-captured from the receipt, and I had to manually update the tax values for logging the expense. It's not a big deal, but it would be great if the OCR reads the taxes and adds them automatically instead of having to do a manual entry. Review collected by and hosted on G2.com.

I remember keeping the business expense receipts safe and then sending them as soft copies via email. This was a painful way of tracking expenses and I used to avoid submitting expenses at all.

With Navan, I face no such issues now and reimbursement tracking is extremely efficient. Review collected by and hosted on G2.com.

One area where HROne could improve is its user interface and navigation. While the platform offers a wide range of features, some options can be difficult to locate, especially for new users. Compared to other HR applications, the interface feels less intuitive, and completing certain tasks may require more clicks than necessary. A more streamlined design and improved navigation would enhance the overall user experience. Review collected by and hosted on G2.com.

Before using HROne, employee information, attendance records, leave requests, and payroll-related documents were often spread across different systems or required manual coordination with HR. Now, everything is available in one place, allowing employees to manage attendance, apply for leave and claims, access payslips and tax documents, and stay updated on company events. This has reduced administrative effort, improved transparency, and saved time for both employees and HR teams. Review collected by and hosted on G2.com.

One of the main drawbacks of Webexpenses is that, while the platform is generally user-friendly, some of the more advanced features can feel unintuitive or difficult to navigate at first. Tasks like editing submitted claims, managing complex expense categories, or customizing reports can require extra steps that aren’t always obvious, leading to a bit of a learning curve for new users.

Another issue is the occasional lag or slow performance, particularly when uploading multiple receipts or working with large claims. This can be frustrating, especially for users who rely on the system frequently or are trying to submit expenses quickly while on the go.

The mobile app, although convenient, can also be somewhat limited compared to the desktop version. Certain functions are not as easily accessible or require switching to the web platform, which reduces the overall efficiency of using the app alone.

Additionally, error messages and system feedback aren’t always very clear. When something goes wrong - such as a failed upload or a rejected claim - the explanations can be vague, making it harder for users to quickly understand and resolve the issue.

Finally, customisation options for companies can feel somewhat restricted. While it covers most standard needs, organisations with more complex expense policies or reporting requirements may find it less flexible than expected. Review collected by and hosted on G2.com.

Webexpenses is essentially solving several common (and frustrating) problems around manual expense management, and the benefits come from making the whole process faster, more accurate, and far less stressful.

One of the biggest problems it solves is time-consuming manual expense processing. Traditionally, expenses involve keeping paper receipts, filling out spreadsheets, and chasing approvals. This is slow and repetitive. Webexpenses digitises and automates this process - letting you upload receipts, auto-fill details, and submit claims quickly. As a result, you spend far less time on admin and more time on your actual work.

Another key issue is lost receipts and human error. With manual systems, receipts can easily be misplaced, and data entry mistakes are common. Webexpenses allows you to capture receipts instantly via mobile and stores everything digitally, reducing errors and eliminating the risk of losing important documents.

It also tackles slow approvals and delayed reimbursements. Manual workflows often create bottlenecks, meaning you wait longer to get your money back. With automated approval flows and real-time submission, claims move faster through the system - so reimbursements are quicker and more predictable.

Another problem it addresses is lack of visibility and control over spending. Without a central system, it’s hard to track where money is going or enforce company policies. Webexpenses provides real-time tracking and reporting, giving both you and your finance team clear visibility of expenses and ensuring everything stays within policy.

Finally, it helps solve policy compliance issues and disputes. In manual systems, employees may accidentally (or intentionally) submit out-of-policy claims. Webexpenses automatically flags these, reducing back-and-forth and helping you submit claims correctly the first time.

Overall, the benefit to you is a much smoother experience: less admin, fewer errors, faster reimbursements, and full transparency over your expenses. It turns what used to be a tedious, frustrating task into a quick and manageable process. Review collected by and hosted on G2.com.

While NetSuite is a powerful and flexible platform, there are some limitations that can impact day-to-day usability.

One of the main challenges is with Saved Searches, particularly around complex criteria and advanced filtering. As requirements become more sophisticated, it can be difficult to build or maintain searches without workarounds, and performance can sometimes be impacted.

From a supply chain perspective, there are also limitations in inventory management and demand forecasting capabilities. Forecasting often requires additional customization or external tools to achieve higher accuracy and deeper predictive insights.

Overall, while NetSuite provides a strong foundation, some areas require enhancement or supplementary solutions to fully support advanced analytics and planning needs. Review collected by and hosted on G2.com.

What problems is it solving?

Before NetSuite, our data was trapped in different systems that didn’t talk to each other. We were wasting hours manually moving information between spreadsheets, which led to human errors and outdated numbers.

How is it benefiting you?

It puts everything—finance, sales, and operations—into one place. For me, the biggest benefit is having a single, reliable source of truth. I can see real-time performance dashboards without waiting days for manual reports, which means we can make faster, smarter business decisions. Review collected by and hosted on G2.com.

I don’t dislike anything about concur. It has everything I need. I use this service for reimbursement. I drive a lot for work and so I get my mileage reimbursed, and it is the easiest thing ever. I also use my personal credit card for a lot of purchases and it is easy 1,2,3 step. Review collected by and hosted on G2.com.

They help me do reimbursements. I drive, and use my own credit card for purchases, and they help the reimbursement process go very smoothly. And it helps that you can also allow others to act as you so that your admin can take care of your expenses as well. Review collected by and hosted on G2.com.

Maybe having clear instructions of how things work between the app and the web page. I tried updating the bank account used to pay the card on the web page, but it turns out the change had to be completed in the app. I only figured that out after spending some time trying to finish the update. Review collected by and hosted on G2.com.

BILL Spend & Expense makes expense reporting easier with receipt uploads and instant categorization. It's simple to set up, assign budgets, request new cards, and block cards, making everything feel easy and smooth. Review collected by and hosted on G2.com.

While it is still very easy to use and organized, some of the more complicated receipts are hard to input. Also, there have been a few times the website has crashed while I am in the middle of implementing a reimbursement, and my progress was not recovered an dI had to start again. These would be some minor fixes. Review collected by and hosted on G2.com.

I dont need to rely on communication with people to get expenses, I can just submit it into the system not have to worry about getting in contacr with anybody. Review collected by and hosted on G2.com.

Very few. Overall, Remote has been reliable and easy to work with. The only improvement I would suggest is more proactive communication regarding policy updates and additional self-service features for employees. Review collected by and hosted on G2.com.

Attendance tracking and Reimbursement Review collected by and hosted on G2.com.

The web version of QBO is the most reliable. I find the iOS/iPad versions to be buggy and slow, particularly, the bank transactions. Loading is slow, and working with the categorizing functionality is incomplete. While the interface is limited due to the size of some devices, more options could be available via menus. Review collected by and hosted on G2.com.

When we moved from a sole prop to a corp, we needed double-entry accounting, and at the time, our current platform didn't support it. Due to the reputation that QBO had, we decided to try it. It connects with our banks reasonably simply, although errors do come up a few times a month. The support teams are pretty good at documenting the issue and providing updates and resolutions, too. The new AI functions are pretty new at this stage and is not providing anything useful for our company, it's quite high-level currently. Review collected by and hosted on G2.com.