Zoho Analytics (previously, Zoho Reports) is a self-service BI and data analytics software that lets you create visually appealing data visualizations and insightful dashboards in minutes.
Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.
AIssist.io, the world’s leading multi-agent and multi-task AI, provides full-cycle automation tailored to your business, automating 70%+ workload so that your team can better focus on scaling your success. AIssist.io works in your agent platform, functions as human and collaborates with the team, promising no friction only acceleration.
Provides identity-as-a-service (IDaaS) for every user, including single sign-on (SSO), risk-based multi-factor authentication (MFA), adaptive access, user lifecycle management, and identity analytics
Poggio offers an AI-powered assistant equipped with access to public and private data on every company worldwide. Poggio brings the power of generative AI to sales teams, substantially automating account planning and research. And Poggio enables collaborative planning and account management, with shared access to account plans, notes, and sales strategies.
As the industry leader in providing digital gift cards on demand, Tango has four popular reward solutions: REWARD LINK—the fastest, easiest way to send a choice of digital gift cards instantly through email. With Reward Link, your recipients can choose from 100+ popular gift card brands. REWARDS GENIUS—Tango's free self-serve dashboard. With Rewards Genius, you can order, send, and track digital gift cards in one easy place. REWARDS AS A SERVICE (RAAS®) API—a robust digital gift card AP
Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship.
Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides with your own branding, manage steps effortlessly, and choose from various guide views to engage your audience effectively. Guidejar also offers features like customizable call-to-action buttons, int
Replicant’s platform combines Conversation Automation and Conversation Intelligence to deliver reliable, end-to-end resolution and continuous improvement. Conversation Automation uses a hybrid model of agentic AI with code-driven deterministic guardrails, delivering brand-safe, reliable, and human-like CX. Conversation Intelligence captures and analyzes every interaction, providing the insights needed to improve both human and AI performance, creating a flywheel of automation and intelligence.
Knowmax is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management. With Knowmax, organizations and businesses of all sizes are able to create thoroughly-structured knowledgebases that fit their content management requirements and preferences for increased efficiency.
BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.
Demo experience that sells! Easily create, share and track your product demos. Personalize demos at scale, efficiently Create demos quickly & easily – with no code and no help needed from your tech department Personalize for every use case & customer – logos, numbers, content: it’s yours to play with Never do the same thing twice – create a library of demos to reuse and personalize
Command.App is a high-impact mobile platform that helps companies deliver everything reps need to be successful, anywhere they go. Reps are always prepared and confident in any customer interaction. Proven situational navigation templates allow reps to dynamically present to multiple target markets and buyer personas. Distributors and reps worldwide easily navigate to customer specific content addressing any question or concern instantly. Command.App delivers more qualified prospects, and a c
Knock is an innovative B2B engagement platform designed to transform website traffic into meaningful sales conversations by eliminating traditional forms and delays. By enabling instant, frictionless interactions across multiple channels, Knock empowers sales and marketing teams to connect with potential buyers in real time, enhancing lead conversion rates and accelerating pipeline growth. Key Features and Functionality: - Instant Multi-Channel Engagement: Facilitates immediate conversations t
Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Sh
SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be.
SP Employee Self-Service Portal (ESS) is an operational SharePoint employee self-service portal that is part of a Digital Workplace. It is designed especially for employees as a central point to operationally access cross-functional resources, help, and processes in a consistent way to do their jobs.
Create in-app tutorials/walkthroughs, train users right within application.